Add your latest resume to match with open positions.

2 results for Business Process Analyst in Greenville, SC

Business Applications Manager

Greenville, SC
onsite
Permanent / Full Time
0 - 0 USD / Yearly
We are looking for a Business Applications Manager to lead the company’s enterprise systems, data platforms, and reporting capabilities in Greenville, South Carolina. This position plays a central role in strengthening application performance, improving business processes, and helping leadership make better decisions through reliable data and modern technology. The role offers the opportunity to work across multiple sites, collaborate closely with technical and operational teams, and shape a scalable systems strategy for a growing plastics manufacturing organization. Responsibilities: • Direct the administration, enhancement, and day-to-day performance of core ERP and business application platforms, including SAP and Acumatica environments. • Oversee system configuration, access controls, upgrades, and connected applications to ensure dependable and efficient operations. • Work with department leaders to refine workflows, increase user adoption, and improve how technology supports business objectives. • Lead application and data activities tied to acquisitions, including system integration, data conversion, and process standardization across locations. • Manage SQL Server environments by monitoring stability, backup integrity, security, and overall database performance. • Develop and maintain dashboards, analytics, and KPI reporting using Power BI and related business intelligence tools. • Identify opportunities to apply automation and AI-enabled solutions that streamline operations and strengthen decision-making. • Coordinate with external vendors, service providers, and internal IT partners to resolve issues, maintain documentation, and support long-term system strategy. • Provide advanced support, user guidance, and training for business systems to help teams across sites operate effectively. • Establish governance practices for applications, data, and integrations in alignment with security and compliance expectations.
2026-05-05T00:00:00Z

Help Desk Analyst

Greenville, SC
onsite
Temporary / Contract
17 - 18 USD / Hourly
We are looking for a Help Desk Analyst to support end users in a fast-paced plastics manufacturing environment in Greenville, South Carolina. This Contract position is ideal for someone who enjoys solving technical issues, delivering strong customer service, and helping employees stay productive with reliable IT support. The role focuses on responding to service requests, resolving common hardware and software problems, and ensuring each issue is documented and escalated appropriately when needed. Responsibilities: • Respond to incoming support requests by phone or ticketing channels and provide timely first-line technical assistance to end users. • Resolve routine technology issues such as password access problems, printer setup concerns, workstation support, mobile device questions, and basic network-related incidents. • Guide employees on the use of newly introduced or updated tools and systems through clear instruction and practical support. • Research solutions by consulting available documentation, internal resources, and external knowledge references to identify effective resolutions. • Escalate more complex or unresolved incidents to advanced support personnel, team leads, or management while supplying accurate issue details. • Maintain complete service records by documenting troubleshooting steps, actions taken, outcomes, and final resolution status within the ticketing system. • Monitor assigned cases closely and manage workload to meet established service expectations and response commitments. • Deliver attentive customer service while building effective working relationships with users across different departments and levels of the organization.
2026-05-05T00:00:00Z