We are looking for a skilled Customer Service Representative to join our team in Durham, North Carolina. This contract position offers an opportunity to handle high-volume inbound calls and provide exceptional support to customers. If you have a passion for delivering quality service and thrive in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Respond promptly and professionally to a high volume of inbound calls, addressing customer inquiries and concerns.<br>• Accurately record and manage customer information through data entry systems.<br>• Handle email correspondence with clarity and efficiency to resolve customer issues.<br>• Schedule appointments and manage calendars as required.<br>• Process orders and ensure accurate order entry into company systems.<br>• Collaborate with team members to ensure seamless customer service delivery.<br>• Utilize Microsoft Excel and Word to maintain and organize customer records.<br>• Provide support for both inbound and outbound call activities as needed.<br>• Uphold a positive and empathetic approach to customer interactions.<br>• Follow company guidelines and procedures to ensure consistent service quality.
We are looking for a detail-oriented Accounting Clerk to join our team on a Contract basis in Greensboro, North Carolina. In this role, you will play a pivotal part in maintaining accurate financial records and ensuring the smooth operation of accounting processes. The ideal candidate will have exceptional organizational skills and a strong ability to handle both accounts payable and accounts receivable responsibilities.<br><br>Responsibilities:<br>• Record and categorize financial transactions accurately in journals or computer systems.<br>• Process invoices, ensuring all data is entered correctly and payments are made promptly.<br>• Manage accounts payable and accounts receivable functions, including verifying and reconciling accounts.<br>• Perform account reconciliations to ensure financial records are balanced and discrepancies are resolved.<br>• Collaborate with team members to maintain organized and accessible financial documentation.<br>• Review and verify business transaction details from various documents, such as sales slips and receipts.<br>• Assist in preparing financial reports and summaries as needed.<br>• Maintain confidentiality and adhere to company policies regarding financial information.<br>• Support the accounting team with general administrative tasks.<br>• Ensure compliance with accounting standards and procedures.
We are looking for a highly skilled Customer Service Specialist to join our team in Greensboro, North Carolina. This is a long-term contract position ideal for someone passionate about delivering exceptional service and resolving customer inquiries efficiently. The successful candidate will thrive in a fast-paced call center environment and demonstrate expertise in handling multi-line phone systems and data entry.<br><br>Responsibilities:<br>• Provide superior customer service by addressing inquiries and resolving complaints with professionalism and efficiency.<br>• Handle inbound calls in a high-volume call center setting while ensuring customer satisfaction.<br>• Operate multi-line phone systems to manage and prioritize incoming calls effectively.<br>• Perform accurate data entry to document customer interactions and maintain records.<br>• Collaborate with team members to ensure seamless communication and service delivery.<br>• Utilize Windows PC systems to access and update customer information.<br>• Maintain a thorough understanding of company policies to provide consistent and accurate information.<br>• Identify and escalate unresolved issues to appropriate departments for further assistance.<br>• Monitor call center operations and contribute to process improvement initiatives.<br>• Uphold a positive and helpful attitude while managing challenging situations with customers.
We are looking for a dedicated Accounts Payable Specialist to join our team in Winston Salem, North Carolina. This role is ideal for someone with strong organizational skills, an analytical mindset, and a passion for ensuring accuracy in financial transactions. You will play a key part in managing invoices, payments, and vendor communications.<br><br>Responsibilities:<br>• Process and verify invoices with precision to ensure timely payments.<br>• Perform accurate coding of invoices to align with company standards.<br>• Manage check runs and oversee the execution of payments to vendors.<br>• Maintain detailed records of all accounts payable transactions.<br>• Communicate effectively with vendors and internal teams to resolve discrepancies.<br>• Conduct regular audits to ensure compliance with financial policies.<br>• Utilize basic Excel functions to support data analysis and reporting.<br>• Collaborate with the accounting team to support month-end and year-end closing processes.<br>• Monitor and respond to accounts payable inquiries in a timely manner.<br>• Ensure adherence to company procedures and industry regulations during all financial processes.
We are looking for a detail-oriented Administrative Assistant to join a large construction company in Durham, North Carolina. This is a long-term contract position offering the opportunity to contribute to critical project operations while ensuring smooth administrative workflows. The role involves supporting project managers and field staff, managing vendor communications, and handling essential reporting tasks.<br><br>Responsibilities:<br>• Perform high-volume data entry tasks, including processing invoices and receipts with accuracy.<br>• Provide comprehensive administrative support to project managers and on-site employees.<br>• Act as a primary point of contact between vendors and project managers to facilitate smooth communication.<br>• Prepare and manage detailed reports using Microsoft Excel, including working with pivot tables, for submission to the corporate office.<br>• Utilize cloud-based software and internet tools to streamline administrative processes.<br>• Maintain organized records and ensure timely updates to project documentation.<br>• Assist in coordinating office operations within a construction site environment.<br>• Uphold effective communication channels across teams to ensure project success.
We are looking for an experienced Accounting Manager/Supervisor to oversee financial operations and ensure accuracy in reporting. This role requires a proactive individual with a strong background in accounting processes and compliance standards. You will play a critical role in maintaining the integrity of financial records and supporting audits.<br><br>Responsibilities:<br>• Lead and manage month-end closing activities to ensure timely and accurate financial reporting.<br>• Oversee the maintenance and reconciliation of the general ledger, ensuring all entries are up-to-date and compliant.<br>• Prepare and review financial statements to ensure accuracy and adherence to regulatory standards.<br>• Coordinate and support external and internal audit processes, providing necessary documentation and insights.<br>• Manage account reconciliations to identify discrepancies and implement corrective actions.<br>• Review and approve journal entries to maintain consistency and accuracy in financial records.<br>• Develop and enforce accounting policies and procedures to enhance operational efficiency.<br>• Collaborate with cross-functional teams to provide financial insights and recommendations.<br>• Ensure compliance with all relevant laws and regulations in financial reporting.<br>• Train and mentor entry-level accounting staff to support their growth and development.
We are looking for a motivated and detail-oriented Member Services Representative to join our team in Durham, North Carolina. In this long-term contract role, you will play a key part in delivering top-notch customer service in a fast-paced call center environment. This position is ideal for someone who thrives on assisting others and enjoys working with technology to resolve customer inquiries efficiently.<br><br>Responsibilities:<br>• Handle a high volume of inbound calls, providing prompt and courteous assistance to members.<br>• Address and resolve customer inquiries, ensuring satisfaction and timely follow-up.<br>• Accurately process transactions, including payments and account updates, while adhering to cash handling procedures.<br>• Utilize computer systems to input data, track customer interactions, and manage account information.<br>• Maintain a thorough understanding of company policies and services to provide accurate information to members.<br>• Collaborate with team members to ensure seamless service delivery and support.<br>• Identify and escalate complex issues to the appropriate department for resolution.<br>• Meet or exceed performance metrics, including call handling time and customer satisfaction ratings.<br>• Stay updated on new products, services, and system changes to better assist customers.
<p>We are looking for an experienced Senior Cost Accountant to join our client's team. This role is integral to ensuring accurate financial reporting and compliance, supporting inventory costing, and driving process improvements across multiple entities. The ideal candidate will bring strong analytical skills and a collaborative approach to working with various departments.</p><p><br></p><p>Responsibilities:</p><p>• Complete month-end closing activities, including preparing journal entries, reconciling balance sheets, and performing internal controls across multiple entities.</p><p>• Review and oversee journal entries submitted by plant finance teams for accuracy before entering them into the company system.</p><p>• Manage inventory costing processes, including handling ad hoc requests from manufacturing plants and supporting new product development projects.</p><p>• Assist with the annual calculation and validation of inventory standard costs.</p><p>• Analyze inventory costs to identify discrepancies, investigate root causes, and support audits related to materials, labor, overhead, and bill of materials.</p><p>• Collaborate with accounting and non-accounting teams to improve processes and enhance the accuracy of financial reporting.</p><p>• Communicate findings and insights effectively to colleagues and leadership through both verbal and written channels.</p><p>• Provide support for special projects and ad-hoc financial requests.</p><p>• Take on additional responsibilities as needed</p>