We are looking for a detail-oriented Systems Analyst to join our team in Denver, Colorado. The ideal candidate will have a strong background in system analysis, database management, and property management systems. This role involves collaborating with cross-functional teams to analyze business needs and implement effective technical solutions.<br><br>Responsibilities:<br>• Collaborate with stakeholders to gather and document business requirements for system enhancements.<br>• Analyze and troubleshoot issues within property management systems, such as Yardi Voyager.<br>• Manage and maintain Active Directory to ensure seamless user access and security.<br>• Develop and optimize SQL Server databases to support business operations.<br>• Provide technical support and training to end-users on system functionalities and updates.<br>• Conduct system testing and quality assurance to identify and resolve potential issues.<br>• Create comprehensive documentation for system processes, configurations, and changes.<br>• Work closely with multifamily housing teams to ensure systems meet operational needs.<br>• Research and recommend new technologies to enhance system performance and functionality.
<p>We are seeking a detail oriented and adaptable Senior Benefits Analyst to support our Benefits team during a critical transition period. This temporary role will backfill an exiting Benefits Manager and play a key role in vendor coordination, system troubleshooting, and seasonal employee onboarding. While not a managerial or decision-making position, this role requires a high level of autonomy, technical fluency, and problem-solving ability.</p><p><br></p><p>Key Responsibilities</p><p>• Serve as point of contact for benefits vendors: attend weekly calls, respond to data requests, and assist with escalated employee issues.</p><p>• Investigate and resolve complex benefits cases escalated from our Tier 1 & 2 support partner (Genpact).</p><p>• Monitor and troubleshoot system issues, including broken file feeds, calculation errors, and data mismatches.</p><p>• Support upcoming system implementations: </p><p>o Bswift (Benefits Admin platform) launching March</p><p>o Workday (HRIS) launching July</p><p>• Assist with Open Enrollment preparation and execution (July), aligned with our August plan year start.</p><p>• Run queries in PeopleSoft and manipulate data in Excel for manual processes.</p><p>• Collaborate with internal stakeholders and vendors to ensure smooth onboarding of approximately 35,000 seasonal employees.</p><p>• Maintain documentation and track issues for resolution and process improvement.</p><p>• Perform some compliance monitoring and support vendor-led efforts to ensure adherence to applicable regulations (e.g., ACA, HIPAA, COBRA, ERISA, FSA, 401(k)).</p><p>• Create and maintain internal process documentation and standard operating procedures for recurring tasks and troubleshooting.</p><p>• Partner with Payroll, HRIS, and Finance teams to ensure benefits data flows correctly across systems.</p><p>• Support employee-facing communications and education efforts, especially during Open Enrollment and system transitions.</p><p>• Train internal team members or Genpact representatives on new processes or recurring issues to reduce escalations.</p><p>• Track and escalate vendor service issues, answer cases, and help enforce service-level agreements.</p>
<p>We are looking for an experienced HRIS Analyst to join our team remotely, supporting the senior care industry. In this role, you will play a key part in analyzing, designing, and implementing application systems while collaborating with users to optimize system performance and resolve technical challenges. This position offers the opportunity to work on impactful projects and contribute to the enhancement of processes and workflows.</p><p><br></p><p>Responsibilities:</p><p>• Manage the design, configuration, testing, and implementation of files and systems within assigned products and scope.</p><p>• Collaborate with users to troubleshoot technical issues, optimize system performance, and resolve application-related challenges.</p><p>• Develop and maintain detailed build documentation and process flows to support business units and end users.</p><p>• Analyze business operations and prioritize system changes to meet organizational needs.</p><p>• Investigate user preferences and make informed design decisions to improve application specifications.</p><p>• Review, test, and implement new functionality from system releases, ensuring alignment with business requirements.</p><p>• Provide system administration support, including adhering to security protocols and change control standards.</p><p>• Accurately track time worked and develop level-of-effort estimates for assigned tasks.</p><p>• Demonstrate strong organizational and communication skills while managing multiple tasks efficiently.</p><p>• Participate in on-call rotations to provide timely support for application-related issues.</p>
<p><strong>Role Overview:</strong></p><p>The IT Systems Manager is responsible for the effective management, security, and optimization of the organization's technology infrastructure. This role oversees disaster recovery strategies, ensures data protection and compliance, and manages critical systems, including virtualization platforms and backup and recovery technologies. Expertise in industry compliance frameworks such as NIST and SOC2 is required to maintain regulatory and operational standards.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage day-to-day operations of IT infrastructure, including servers, networks, and cloud systems, ensuring reliability and performance.</li><li>Oversee the implementation and maintenance of backup and recovery technologies to protect essential business data.</li><li>Develop and test robust disaster recovery plans to ensure operational continuity in the event of disruptions.</li><li>Monitor and respond to security events proactively, mitigating risks and documenting resolution efforts as needed.</li><li>Manage and optimize virtualized systems for streamlined operations and scalability.</li><li>Collaborate with internal stakeholders to align IT systems and solutions with organizational goals and objectives.</li><li>Maintain strategic partnerships with vendors and manage contracts to ensure reliability and cost-effectiveness of services.</li><li>Conduct audits, risk assessments, and evaluations to ensure compliance with industry standards like NIST and SOC2.</li><li>Lead and mentor IT teams, fostering a culture of learning and innovation to support organizational success.</li></ul><p><br></p>
