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1 result for Production Coordinator in Grand Rapids, MI

Social Media Coordinator

Grand Rapids, MI
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Social Media Coordinator to support consumer interactions and paid social engagement for a machinery manufacturing organization in Grand Rapids, Michigan. This Long-term Contract position is ideal for someone who can respond thoughtfully across digital channels, represent the brand with professionalism, and help improve the overall customer experience. The role blends hands-on social platform management, trend analysis, and cross-functional coordination to ensure timely communication and consistent messaging. Responsibilities: • Respond to consumer comments, messages, and inquiries across social platforms with clear, helpful, and brand-appropriate communication. • Review incoming social content promptly, offering informative guidance and constructive responses that help address customer concerns. • Build familiarity with the company’s products and services to provide accurate information and support effective issue resolution. • Monitor multiple social channels at once, organizing priorities to maintain fast and consistent engagement. • Identify recurring questions or emerging concerns and escalate notable issues to leadership for follow-up and resolution. • Partner with internal teams, including IT and cross-functional stakeholders, to support digital engagement tools and ongoing operational improvements. • Contribute ideas that streamline workflows, improve moderation practices, and enhance the overall consumer experience. • Track social media activity, audience behavior, and engagement patterns, then share insights that support future strategy and reporting.
2026-08-26T00:00:00Z