We are looking for an experienced IT Manager to join our team in Kalamazoo, Michigan. This role involves overseeing the organization's technology infrastructure, ensuring systems run smoothly, and implementing innovative solutions to meet business needs. The ideal candidate will bring technical expertise, leadership skills, and a proactive approach to managing IT resources and projects.<br><br>Responsibilities:<br>• Develop and enforce IT policies, procedures, and best practices to optimize system performance and security.<br>• Manage and maintain hardware, software, and network systems to ensure seamless operations.<br>• Lead IT projects, including system upgrades, migrations, and new technology implementations.<br>• Establish and oversee data security protocols, backup solutions, and disaster recovery plans.<br>• Monitor and analyze system performance, addressing any issues or inefficiencies in a timely manner.<br>• Build and maintain relationships with vendors, negotiating contracts for services and products.<br>• Provide technical support and training to staff, ensuring they can effectively utilize IT resources.<br>• Research emerging technologies and recommend innovative solutions to enhance organizational capabilities.
We are looking for an experienced Systems Administrator to join our dynamic team in Sparta, Michigan. This role involves troubleshooting and implementing diverse technologies while delivering tailored solutions to meet client needs. The ideal candidate should be skilled in managing networks, resolving technical challenges, and maintaining system performance across various platforms.<br><br>Responsibilities:<br>• Assess and address client technology needs, providing customized solutions that align with their goals.<br>• Implement and manage advanced systems with a strong focus on Microsoft platforms and technologies.<br>• Diagnose and resolve issues related to internet performance, firewalls, servers, wireless connectivity, VoIP, and network systems.<br>• Conduct in-depth evaluations of client systems to identify areas for improvement and ensure optimal functionality.<br>• Stay current with emerging technologies and industry trends to provide innovative recommendations.<br>• Maintain detailed documentation, including technical specifications and project plans, to support system management.<br>• Collaborate with team members to resolve complex technical issues and mentor colleagues on best practices.<br>• Handle escalated support requests and overflow tickets efficiently to ensure timely resolutions.
We are looking for a skilled Systems Administrator to join our team in Portage, Michigan. This role requires an individual with strong technical expertise and a passion for delivering exceptional service to clients. You will play a critical role in maintaining server and network infrastructure while ensuring seamless operations.<br><br>Responsibilities:<br>• Provide direct support to customers, addressing inquiries and resolving technical issues efficiently.<br>• Manage and maintain server environments, including virtualization and network operations.<br>• Perform triage and troubleshooting for support requests, identifying and implementing solutions promptly.<br>• Utilize Active Directory to manage user accounts, permissions, and system configurations.<br>• Oversee Windows-based systems, ensuring updates and security measures are implemented.<br>• Collaborate with team members to manage projects and ensure timely completion.<br>• Apply cybersecurity best practices to safeguard data and systems from potential threats.<br>• Leverage automation and artificial intelligence tools to optimize system performance.<br>• Work with Dell and Citrix technologies to ensure compatibility and functionality across platforms.
*MUST HAVE HANDS ON EXPERIENCE IN AN MSP ENVIRONMENT*<br><br>System Admin/ IT Consultant (level 3) / Project Management experience<br><br>We are seeking a highly skilled and experienced Senior Technology Consultant to join our fast paced, constantly changing, dynamic team. The ideal candidate will have previous experience working with Managed Solution Providers. The ideal candidate will have previous experience working indepentdently in the field while troubleshooting or implmenting various technologies - INDEPENTDENTLY. We are a TEAM, but it is important to have the Skills to act Indepentently while in the field troubleshooting. This person will be able to troubleshoot various type of networks for a variety of clients. In this role, you will leverage your expertise in technology solutions to troubleshoot, implment and drive innovation and deliver exceptional results for our clients. The ideal candidate will possess a strong background in technology consulting, with a particular emphasis on LAN/WAN environments and will be Microsoftcentric. Working with LAN/WAN on customer networks is our business, each client could present unique challenges! You will work closely with clients to understand their needs, develop strategic recommendations, and implement solutions that enhance their operational efficiency and competitive advantage - while troubleshooting issues that arise. If you like unpredictablility, keep reading!<br><br>Duties<br><br>Collaborate with clients to assess their technology needs and challenges, providing tailored consulting services that align with their business objectives.<br>Design and implement advanced technology solutions, focusing on the Microsoft Platforms.<br>Conduct thorough analyses of existing systems and processes to identify areas for improvement and optimization.<br>Troublehsooting Internet Performance, Firewalls, Servers, Wireless, VoIP and Connectivity<br>Stay abreast of industry trends and emerging technologies, providing thought leadership and strategic insights to clients.<br>Help maintain comprehensive documentation, including project plans, technical specifications..<br>Work well with our entire team and support others in a mentorship type role while supporting escalated or overflow tickets.<br>Qualifications<br><br>Bachelor's degree in Computer Science, or a related field; industry certifications a plus.<br>Proven experience as a Technology Consultant or similar role, with a strong focus on Managed Solution Providers.<br>In-depth knowledge of current technology trends and best practices in the industry.<br>Excellent analytical and problem-solving skills, with the ability to think critically and strategically in unique situations.<br>Strong communication skills, both verbal and written, with the ability to convey complex technical concepts to non-technical stakeholders.<br>Demonstrated ability to manage multiple (yet often small in scope) projects simultaneously while maintaining attention to detail.<br>A collaborative mindset with the ability to work effectively in a team-oriented environment.
