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1 result for Front Desk Coordinator in Grand Rapids, MI

Front Desk Coordinator

Grand Haven, MI
onsite
Temporary to Hire
18.2115 - 21.087 USD / Hourly
We are looking for a Front Desk Coordinator to support daily office operations and deliver a welcoming, organized experience for every client. This contract-to-permanent position is ideal for someone who enjoys balancing customer interaction with administrative and scheduling responsibilities in a healthcare setting. The person in this role will serve as a key point of contact for visitors and callers while helping maintain accurate records, efficient appointment flow, and strong client follow-up. Responsibilities: • Welcome clients upon arrival, provide guidance during check-in, and create an organized front office experience. • Manage incoming calls, respond to general questions, and connect clients with the appropriate services or team members. • Coordinate appointment scheduling through both inbound and outbound communication, including reminder and confirmation calls. • Prepare, organize, and maintain client documentation, charts, intake forms, insurance details, and referral records with accuracy. • Process payments and enter financial transactions such as charges, returns, exchanges, and daily transaction activity into the appropriate system. • Support insurance-related tasks by submitting required information, verifying benefits, and following up on authorizations with carriers or agencies. • Monitor office and retail supply levels, help maintain inventory, and keep shared client areas clean, stocked, and presentable. • Assist with basic product support duties permitted by state guidelines, including simple device checks, cleaning, and minor troubleshooting. • Contribute to client retention and outreach efforts through follow-up calls, promotional support, and preparation of marketing materials as needed. • Maintain confidentiality, follow safety and infection control practices, and assist with general filing and other administrative duties as assigned.
2026-08-27T00:00:00Z