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4 results for Customer Service Specialist in Grand Rapids, MI

Sales Support
  • Kalamazoo, MI
  • onsite
  • Contract / Temporary to Hire
  • 19.79 - 25.00 USD / Hourly
  • Role Overview: Join a dynamic team in a permanent administrative support role within our Landscape Finished Sales department. This position provides the opportunity to expand your responsibilities and grow professionally within the Sales department. Candidates must be available for extended hours—including weekends—during peak months and have the flexibility to travel out of state with reasonable advance notice. Reporting directly to our Sales Specialist, you will play a crucial part in facilitating efficient operations and delivering exceptional service to our customers. Key Responsibilities: Expedite daily order entry with high attention to detail Assist with problem identification and resolution as challenges arise Coordinate deliveries and promptly communicate logistics to clients Maintain accurate customer profiles in a CRM system Manage multiple spreadsheets and oversee various projects Respond to customer inquiries via phone and email Document and refine internal procedures to improve efficiency Organize and inspect shipments for outgoing landscape orders Build and sustain strong client relationships Assess plant inventory quality, quantity, and status in the greenhouse as needed Generate reports for internal use and client presentation on sales analysis and order entry Travel with the Landscape Sales Specialist to engage with existing and prospective customers Provide sales department support, including pre-order bookings and weekly reporting Required Qualifications: High school diploma or equivalent Minimum two years of sales and customer service experience Advanced proficiency in Microsoft Excel and related functions Adaptability to a fast-paced environment and quick learning ability Effective multi-tasking and project balancing skills Strong written and verbal communication skills Reliable time management and punctuality Reliable transportation Preferred Qualifications: Experience in client relationship management, inside sales, account management, and business development Familiarity with horticulture is a strong asset Benefits of Joining Our Team: This is your chance to take on a pivotal relationship-building role with outstanding growth opportunities in a thriving industry. If you bring an efficient drive, thrive under dynamic conditions, and value initiative and strategic thinking, we encourage you to apply and help elevate our presence in the market. Job Type: permanent Expected Hours: 35–55 per week
  • 2025-12-04T22:23:40Z
Accounts Receivable Specialist
  • Grand Rapids, MI
  • onsite
  • Temporary
  • 23.00 - 27.00 USD / Hourly
  • We are looking for an Accounts Receivable Specialist to join our team on a contract basis in Grand Rapids, Michigan. This role is essential to ensuring the accuracy and efficiency of receivables processes, including cash applications, invoice management, and collections activities. Ideal candidates will bring strong technical skills, attention to detail, and the ability to thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Accurately allocate incoming payments to customer accounts, ensuring proper documentation and timeliness.<br>• Generate and distribute invoices to both clients and internal teams while maintaining accuracy.<br>• Input invoice and payment data into the accounting system, prioritizing precision and speed.<br>• Conduct proactive follow-ups on overdue accounts and manage collections to secure timely payments.<br>• Resolve discrepancies by communicating directly with customers and addressing payment issues.<br>• Maintain detailed records of receivables transactions and collection efforts for audit and reporting purposes.<br>• Collaborate with internal teams, including sales and customer service, to address and resolve account concerns.<br>• Prepare financial reports and analyses using Microsoft Excel and other accounting tools.<br>• Assist with month-end closing activities related to accounts receivable processes.
  • 2025-12-18T20:33:58Z
Receptionist
  • Grand Rapids, MI
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a dedicated and organized Receptionist to join our team on a contract basis during tax season. This role is based in Grand Rapids, Michigan, and offers an excellent opportunity to contribute to a detail-oriented CPA firm. The position requires strong communication and administrative skills to ensure smooth daily operations.<br><br>Responsibilities:<br>• Greet and assist clients as they arrive, ensuring a welcoming and detail-oriented atmosphere.<br>• Manage a multi-line phone system, answering calls and directing inquiries appropriately.<br>• Enter customer information accurately into the system to maintain updated records.<br>• Distribute completed tax returns to clients in a timely and efficient manner.<br>• Process payments and update client accounts with necessary financial information.<br>• Organize and maintain files to ensure easy access and proper documentation.<br>• Schedule appointments for clients, coordinating with team members as needed.<br>• Respond to email correspondence with attention to detail and accuracy.<br>• Perform general office tasks, such as managing supplies and ensuring a tidy workspace.
  • 2025-12-10T12:58:33Z
Talent Acquisition Specialist
  • Grand Rapids, MI
  • onsite
  • Contract / Temporary to Hire
  • 25.34 - 32.00 USD / Hourly
  • <p>Robert Half's client is looking for a proactive and dedicated Talent Acquisition Specialist to join our Human Resources team in Grand Rapids, Michigan. In this role, you will oversee the complete recruitment cycle, ensuring smooth and effective hiring processes while building a diverse and talented workforce. This is a contract-to-permanent position, offering a unique opportunity to contribute to organizational growth and employee success. Monday-Friday 8am-5pm, 100% onsite.</p><p><br></p><p>Responsibilities:</p><p>• Manage the end-to-end recruitment process, including sourcing candidates, conducting interviews, extending offers, and facilitating pre-employment screenings.</p><p>• Ensure a seamless candidate experience by presenting and discussing job offers professionally while adhering to company policies.</p><p>• Utilize applicant tracking systems and HR software to maintain accurate records, monitor candidate progress, and generate detailed recruitment reports.</p><p>• Represent the organization at career fairs and networking events to establish a robust talent pipeline.</p><p>• Collaborate with staffing agencies to address contingent staffing requirements as needed.</p><p>• Process and submit all new employee paperwork promptly and accurately to support onboarding efforts.</p><p>• Promote diversity recruitment initiatives by implementing equitable hiring practices and partnering with relevant officers.</p><p>• Stay informed of industry trends and best practices to enhance sourcing strategies and recruitment processes.</p><p>• Assist in developing and refining recruitment policies and procedures to align with organizational goals and compliance standards.</p><p>• Perform additional duties as assigned to support the Human Resources team.</p>
  • 2025-11-24T16:38:48Z