Role Overview: Join a dynamic team in a permanent administrative support role within our Landscape Finished Sales department. This position provides the opportunity to expand your responsibilities and grow professionally within the Sales department. Candidates must be available for extended hours—including weekends—during peak months and have the flexibility to travel out of state with reasonable advance notice. Reporting directly to our Sales Specialist, you will play a crucial part in facilitating efficient operations and delivering exceptional service to our customers. Key Responsibilities: Expedite daily order entry with high attention to detail Assist with problem identification and resolution as challenges arise Coordinate deliveries and promptly communicate logistics to clients Maintain accurate customer profiles in a CRM system Manage multiple spreadsheets and oversee various projects Respond to customer inquiries via phone and email Document and refine internal procedures to improve efficiency Organize and inspect shipments for outgoing landscape orders Build and sustain strong client relationships Assess plant inventory quality, quantity, and status in the greenhouse as needed Generate reports for internal use and client presentation on sales analysis and order entry Travel with the Landscape Sales Specialist to engage with existing and prospective customers Provide sales department support, including pre-order bookings and weekly reporting Required Qualifications: High school diploma or equivalent Minimum two years of sales and customer service experience Advanced proficiency in Microsoft Excel and related functions Adaptability to a fast-paced environment and quick learning ability Effective multi-tasking and project balancing skills Strong written and verbal communication skills Reliable time management and punctuality Reliable transportation Preferred Qualifications: Experience in client relationship management, inside sales, account management, and business development Familiarity with horticulture is a strong asset Benefits of Joining Our Team: This is your chance to take on a pivotal relationship-building role with outstanding growth opportunities in a thriving industry. If you bring an efficient drive, thrive under dynamic conditions, and value initiative and strategic thinking, we encourage you to apply and help elevate our presence in the market. Job Type: permanent Expected Hours: 35–55 per week
We are looking for a dedicated Dispatcher to join our team in Grand Rapids, Michigan. This contract-to-permanent role is an exciting opportunity for individuals who thrive in fast-paced environments and excel at coordinating logistics while providing exceptional customer service. As a Dispatcher, you will play a key role in ensuring seamless operations and effective communication within the transport industry.<br><br>Responsibilities:<br>• Coordinate and manage the scheduling and dispatching of transportation services to ensure timely delivery.<br>• Respond promptly to customer inquiries and provide assistance in resolving service-related issues.<br>• Utilize computer-aided dispatch systems to monitor and track vehicle movements.<br>• Communicate effectively with drivers, customers, and other team members to address operational needs.<br>• Maintain accurate records of dispatch activities and update systems as necessary.<br>• Monitor schedules and adjust assignments to accommodate changes or unexpected circumstances.<br>• Collaborate with logistics teams to optimize delivery routes and improve efficiency.<br>• Provide consistent and high-quality customer service to ensure client satisfaction.<br>• Ensure compliance with company policies and industry regulations in all dispatch operations.<br>• Identify and troubleshoot issues to minimize delays and disruptions.
We are looking for a dedicated and organized Receptionist to join our team on a contract basis during tax season. This role is based in Grand Rapids, Michigan, and offers an excellent opportunity to contribute to a detail-oriented CPA firm. The position requires strong communication and administrative skills to ensure smooth daily operations.<br><br>Responsibilities:<br>• Greet and assist clients as they arrive, ensuring a welcoming and detail-oriented atmosphere.<br>• Manage a multi-line phone system, answering calls and directing inquiries appropriately.<br>• Enter customer information accurately into the system to maintain updated records.<br>• Distribute completed tax returns to clients in a timely and efficient manner.<br>• Process payments and update client accounts with necessary financial information.<br>• Organize and maintain files to ensure easy access and proper documentation.<br>• Schedule appointments for clients, coordinating with team members as needed.<br>• Respond to email correspondence with attention to detail and accuracy.<br>• Perform general office tasks, such as managing supplies and ensuring a tidy workspace.
We are looking for a skilled Systems Administrator to join our team in Portage, Michigan. This role requires an individual with strong technical expertise and a passion for delivering exceptional service to clients. You will play a critical role in maintaining server and network infrastructure while ensuring seamless operations.<br><br>Responsibilities:<br>• Provide direct support to customers, addressing inquiries and resolving technical issues efficiently.<br>• Manage and maintain server environments, including virtualization and network operations.<br>• Perform triage and troubleshooting for support requests, identifying and implementing solutions promptly.<br>• Utilize Active Directory to manage user accounts, permissions, and system configurations.<br>• Oversee Windows-based systems, ensuring updates and security measures are implemented.<br>• Collaborate with team members to manage projects and ensure timely completion.<br>• Apply cybersecurity best practices to safeguard data and systems from potential threats.<br>• Leverage automation and artificial intelligence tools to optimize system performance.<br>• Work with Dell and Citrix technologies to ensure compatibility and functionality across platforms.
We are looking for a dedicated Receptionist to join our team in Grand Rapids, Michigan, on a contract basis. In this role, you will serve as the first point of contact for visitors and provide administrative support to ensure smooth office operations. This is an excellent opportunity to showcase your organizational skills and attention to detail in a manufacturing environment.<br><br>Responsibilities:<br>• Welcome and direct visitors with a friendly and detail-oriented approach, ensuring they are referred to the appropriate personnel.<br>• Perform general office tasks such as typing, filing, and data entry to support various departments.<br>• Organize and maintain accurate records and files as required.<br>• Handle incoming and outgoing mail, ensuring proper processing and distribution.<br>• Operate office equipment, including computers, scanners, and multi-line phone systems.<br>• Schedule appointments and manage calendars to support team efficiency.<br>• Provide assistance with email correspondence and other communication tasks.<br>• Deliver exceptional customer service while addressing inquiries and concerns.<br>• Collaborate with team members to ensure seamless office functionality.
We are looking for a dedicated Accounting Manager/Supervisor to join our team in Grand Rapids, Michigan. In this role, you will oversee client engagements while contributing to the growth of our nonprofit advisory services practice and supporting business and governmental clients. The ideal candidate will possess strong leadership skills, a passion for delivering exceptional client solutions, and a talent for mentoring team members to achieve their best.<br><br>Responsibilities:<br>• Manage and supervise comprehensive client engagements, ensuring high-quality service delivery.<br>• Conduct financial planning and analysis to support strategic decision-making.<br>• Oversee grant and fund reporting at federal, state, and local levels to ensure compliance.<br>• Lead forecasting and budget planning processes to align with organizational goals.<br>• Ensure compliance with sales and use tax regulations, including audit support.<br>• Manage external financial statement audits to maintain accuracy and transparency.<br>• Contribute to business development and marketing initiatives to expand client relationships.<br>• Provide guidance and coaching to team members, fostering their growth and development.
<p>Our client is seeking a data-driven and strategic <strong>Sr. Pricing Analyst</strong>. This role is integral to optimizing pricing strategies across the product portfolio to drive profitability, competitiveness, and customer value. The ideal candidate will combine strong analytical abilities with market awareness to support pricing decisions that promote growth and operational efficiency. For further inquiries, please contact Katie Ruger today at 616-600-8734!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze pricing and operational data, market trends, and customer insights to develop pricing models and recommendations.</li><li>Collaborate with Sales, R& D, and Operations teams to ensure pricing strategies are aligned with overall business objectives.</li><li>Monitor and assess the effectiveness of pricing strategies through annual price reviews and updates, making adjustments based on customer feedback and internal KPIs.</li><li>Conduct margin analysis, including price, mix, volume, and cost-to-serve evaluations to inform pricing decisions and collaborate cross-functionally to support recommendations.</li><li>Perform ROI and scenario analyses for investments related to sales and customer initiatives.</li><li>Develop and maintain pricing tools, dashboards, and reports for internal stakeholders.</li><li>Identify opportunities for continuous improvement, particularly related to inventory management, by providing actionable reporting and analysis.</li><li>Support new product launches through pricing and scenario planning, including implementing rebate and penalty structures based on a thorough understanding of organizational overhead.</li><li>Deliver insights on customer segmentation and price elasticity to inform profit optimization strategies.</li><li>Perform month-end close activities as needed.</li><li>Support interim and year-end audit activities related to product costing.</li><li>Undertake additional analysis and tasks as assigned.</li></ul><p><br></p>
We are looking for a dedicated Contact Center Operations Manager to oversee and optimize the operations of our call center within a non-profit organization in Kalamazoo, Michigan. This role involves driving efficiency, managing budgets, and ensuring exceptional service delivery to support the organization’s mission. The ideal candidate will have strong leadership skills and experience in operations management, particularly in a call center environment.<br><br>Responsibilities:<br>• Lead daily operations of the call center to ensure efficient workflows and high-quality service delivery.<br>• Develop and manage budgets, ensuring resources are allocated effectively to meet organizational goals.<br>• Monitor and analyze performance metrics to identify areas for improvement and implement corrective actions.<br>• Collaborate with cross-functional teams to drive project initiatives and achieve operational objectives.<br>• Establish and enforce policies and procedures to maintain compliance and operational consistency.<br>• Train, mentor, and support call center staff to encourage growth and enhance team performance.<br>• Implement change management strategies to improve processes and adapt to evolving organizational needs.<br>• Ensure the call center aligns with the mission and values of the non-profit organization.<br>• Handle escalations and resolve complex issues to maintain customer satisfaction.<br>• Conduct regular reviews of systems and processes to identify opportunities for innovation and optimization.
We are looking for an experienced IT Manager to lead technology operations and initiatives within our organization in Grand Rapids, Michigan. This role requires a hands-on leader who can oversee IT infrastructure, manage vendor relationships, and ensure the security and efficiency of all systems. The ideal candidate will be proactive in identifying technological improvements, fostering team development, and aligning IT strategies with business objectives.<br><br>Responsibilities:<br>• Oversee the daily operations of the IT department, ensuring systems and processes run smoothly.<br>• Collaborate with senior leadership to align IT strategies with organizational goals and priorities.<br>• Identify, evaluate, and implement new technologies to enhance system performance and integration.<br>• Manage vendor relationships and negotiate contracts to maximize value for the organization.<br>• Develop and enforce policies, procedures, and documentation for IT operations and security.<br>• Lead and mentor the IT team, fostering a customer-focused and innovative environment.<br>• Troubleshoot and resolve hardware, software, and system issues, ensuring minimal downtime.<br>• Monitor and respond to service desk tickets to address end-user concerns effectively.<br>• Plan and execute changes to infrastructure configurations while maintaining system integrity.<br>• Design, test, and implement disaster recovery procedures to safeguard mission-critical operations.
<p><strong>Analyst, Contracts and Pricing</strong></p><p><strong>Employment Type:</strong> W2 Contract, 43 Weeks </p><p><strong>Location: </strong>Kalamazoo, MI Onsite</p><p><br></p><p><strong>About the Role</strong></p><p>We are seeking a detail-oriented <strong>Analyst, Contracts and Pricing</strong> to join our team. This individual contributor role focuses on supporting pricing strategies and contract performance management. You will work independently with minimal supervision, applying professional judgment and expertise to deliver accurate and timely results.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Assist in evaluating and implementing pricing strategies and models based on current business and market dynamics.</li><li>Conduct research and perform competitive pricing analysis.</li><li>Monitor the competitive environment to ensure practices align with company standards and customer satisfaction.</li><li>Collaborate with Sales, Marketing, Business Development, and Finance teams to position product portfolios and establish pricing programs aligned with revenue recognition requirements.</li><li>Analyze opportunities to monetize products and create upsell strategies as offerings evolve in the marketplace.</li><li>Project the impact of pricing changes, promotions, and rebate programs on revenue.</li><li>Maintain and administer pricing databases; coordinate implementation of pricing proposals across the organization.</li><li>Support the Contract Performance Management Team with tasks such as processing rebates, entering new agreements, and assisting with customer conversion data from Oracle to SAP.</li></ul><p><br></p>
<p>We are seeking a highly organized and detail-oriented <strong>Legal Secretary</strong> for a prominent law firm in the Lansing area. This position provides comprehensive administrative and legal support to a team of attorneys specializing in <strong>corporate law and litigation</strong>. The ideal candidate will have a strong understanding of legal procedures, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Administrative Support</strong></p><ul><li>Prepare, revise, and format legal documents including correspondence, contracts, pleadings, discovery, and corporate filings.</li><li>Maintain attorneys’ calendars, schedule appointments, court dates, and meetings.</li><li>Coordinate travel arrangements and prepare expense reports.</li><li>Screen and direct incoming calls, emails, and other communications.</li><li>Open and maintain client files both electronically and in hard copy.</li><li>Perform data entry, filing, scanning, and general office tasks.</li><li>File legal documents with courts via electronic filing systems (e-filing) in compliance with state and federal court rules.</li><li>Track litigation deadlines including hearings, discovery, and filing dates.</li><li>Prepare and organize exhibits, trial binders, and other court documents.</li><li>Coordinate with court personnel, opposing counsel, and clients regarding litigation matters.</li><li>Assist with the preparation and filing of corporate documents such as articles of incorporation, bylaws, board minutes, and resolutions.</li><li>Maintain corporate records and track key compliance dates.</li><li>Support transactional work such as due diligence and document organization for mergers, acquisitions, and other corporate transactions.</li></ul><p><br></p>
We are looking for an experienced Corporate Controller to oversee financial operations and ensure compliance with accounting standards. This role requires a proactive approach to managing financial reporting, budgeting, and forecasting, while collaborating cross-functionally to support strategic business decisions. Based in Hudsonville, Michigan, this position offers the opportunity to play a key role in shaping the financial success of the organization.<br><br>Responsibilities:<br>• Oversee the accuracy and integrity of financial statements and ensure compliance with generally accepted accounting principles.<br>• Analyze financial trends and provide recommendations to address potential impacts on the company and its stakeholders.<br>• Develop and implement standardized policies, processes, and procedures to optimize financial operations.<br>• Act as a key contributor to the management team, providing timely financial insights to support decision-making.<br>• Manage the company’s income statement and balance sheet, ensuring effective oversight of financial results.<br>• Lead treasury operations, including cash flow management, bank account oversight, and forecasting future funding needs.<br>• Supervise tax and regulatory compliance, ensuring adherence to all applicable governmental requirements.<br>• Establish and maintain internal controls to safeguard company assets and enhance operational efficiency.<br>• Direct the annual budgeting and forecasting processes, ensuring alignment with organizational goals.<br>• Provide leadership and performance management for the finance team, fostering a culture of collaboration and excellence.
