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2 results for Customer Service in Grand Rapids, MI
- Kalamazoo, MI
- onsite
- Temporary
- 18 - 20.5 USD / Hourly
- <p>We are looking for a dedicated Customer Service Representative to join our team in Kalamazoo, Michigan. In this role, you will deliver exceptional service to members by addressing their financial inquiries and concerns with attention to detail and care. This is a long-term contract position offering the opportunity to build relationships and contribute to the growth of our membership base. Monday-Friday 100% onsite.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound calls efficiently and provide prompt responses to member inquiries.</p><p>• Assist members with opening new accounts and performing account maintenance.</p><p>• Educate members on financial products and services tailored to meet their needs.</p><p>• Build rapport with members to foster trust and loyalty.</p><p>• Achieve individual and team sales goals by identifying cross-sell opportunities.</p><p>• Provide guidance on self-service tools, including online banking and bill pay.</p><p>• Refer loan opportunities and answer general loan-related questions.</p><p>• Offer support to the collections department for member-related calls.</p><p>• Maintain knowledge of internal systems and navigate various software programs effectively.</p><p>• Ensure a positive and attentive demeanor in all member interactions.</p>
- 2026-03-06T00:00:00Z
- Grand Rapids, MI
- onsite
- Temporary
- 17 - 17 USD / Hourly
- <p>We are looking for candidates to fill a short-term, part-time, project with one of our clients!</p><p><br></p><p><strong>Description:</strong></p><p>Merchandise Sales Associates assist guests with merchandise purchases by providing product information, highlighting promotions, and delivering excellent customer service in a fast-paced, high-volume theatrical event environment. This is a customer-facing role requiring strong communication skills, a friendly and approachable demeanor, and the ability to quickly learn retail procedures.</p><p><br></p><p><strong>Key Requirements:</strong></p><ul><li>Provide outstanding customer service and promote available merchandise and special offers</li><li>Comfortable working in a high-traffic, fast-paced event setting</li><li>Ability to learn retail systems and procedures quickly</li><li>Must be able to stand for extended periods and lift boxes weighing up to 40 lbs</li></ul><p><strong>Scheduling & Availability:</strong></p><ul><li>Must be available to work at least two shifts per week, including one weekend day</li><li>Most shifts will be in the evening, with some in the afternoon.</li><li>Mandatory orientation and training on <strong>April 7, 2026, from 5:30 PM to 8:30 PM</strong></li><li><strong>Hours are not guaranteed; schedules will be provided following orientation</strong></li></ul>
- 2026-02-26T00:00:00Z