9 results for Customer Service in Grand Rapids, MI

Accounts Receivable Administrator

Grand Rapids, MI
onsite
Permanent
50000.00 - 60000.00 USD / Yearly
We are looking for a detail-oriented Accounts Receivable Administrator to join our team in Grand Rapids, Michigan. In this role, you will manage customer accounts, resolve discrepancies, and ensure timely collections to support the financial health of the organization. This position requires a proactive approach to monitoring accounts and collaborating with internal teams to maintain effective relationships and achieve departmental goals. Responsibilities: • Maintain assigned customer accounts by addressing discrepancies and resolving outstanding issues. • Investigate and dispute short payments to ensure accurate account balances. • Monitor customer accounts and portals regularly to identify and resolve potential issues before invoices become overdue. • Communicate effectively with the sales team to address account concerns and ensure timely follow-ups. • Manage accounts on hold by adding or removing holds as necessary and providing updates. • Foster strong working relationships with dealers, sales teams, and customer service departments. • Collaborate with sales and senior management to expedite collections when needed. • Meet established department goals and activity metrics to drive performance. • Provide requested documentation, including invoices, credit memos, and statements, as needed. • Analyze credit data and financial statements to assess risk and prepare comprehensive reports.
2026-03-27T20:44:06Z

Finance Manager

Grand Haven, MI
onsite
Permanent
120000.00 - 140000.00 USD / Yearly
We are looking for an accomplished Finance Manager to oversee and enhance the financial operations of our organization in Grand Haven, Michigan. This leadership role involves managing accounting, finance, human resources, and customer service functions while ensuring compliance with regulatory standards and driving strategic initiatives. The ideal candidate will have extensive experience in governmental accounting, financial oversight, and personnel management, as well as a strong commitment to organizational excellence. Responsibilities: • Oversee daily operations of finance, accounting, human resources, and customer service departments. • Administer employee benefits, labor relations, and workers' compensation while managing personnel policies and procedures. • Maintain and manage accounting systems to ensure accurate recording, measurement, and reporting of financial data. • Analyze monthly financial statements and operational reports to provide actionable insights. • Develop and implement effective cash forecasting and budgeting systems. • Ensure compliance with GAAP principles, FASB rulings, and state and local government regulations. • Conduct cost of service studies to assist in setting rates and service charges. • Lead internal and external audit processes and ensure timely filing of insurance claims and state-required reports. • Coordinate risk management practices and oversee property and liability insurance renewals. • Participate in strategic planning and policy development to support organizational goals.
2026-04-02T17:43:43Z

Bookkeeper

Richland, MI
onsite
Permanent
60000.00 - 75000.00 USD / Yearly
We are looking for a detail-oriented Bookkeeper to join our team in Richland, Michigan. The ideal candidate will manage financial transactions, maintain accurate records, and ensure smooth financial operations. This role requires a strong background in bookkeeping and proficiency in tools such as QuickBooks and Microsoft Excel. Responsibilities: • Record and manage daily financial transactions, ensuring accuracy and compliance. • Oversee accounts payable and accounts receivable processes, including timely billing and payments. • Reconcile bank statements and financial records on a regular basis. • Prepare and maintain detailed financial reports for management review. • Respond to customer inquiries and provide excellent support regarding billing and account issues. • Maintain organized and secure financial documentation and records. • Collaborate with team members to improve financial processes and resolve discrepancies. • Utilize QuickBooks and Microsoft Excel to manage and analyze data effectively. • Ensure compliance with financial regulations and company policies.
2026-03-19T18:43:43Z

Receptionist

Holland, MI
onsite
Temporary
16.15 - 18.70 USD / Hourly
We are looking for a detail-oriented and friendly Receptionist to join our team on a contract basis in Holland, Michigan. In this role, you will be the first point of contact for visitors and callers, ensuring a welcoming and organized front desk environment. If you have excellent communication skills and enjoy providing exceptional customer service, we encourage you to apply. Responsibilities: • Greet visitors and ensure they feel welcomed upon arrival. • Answer and direct calls using a multi-line phone system. • Manage the intercom system to facilitate communication within the office. • Provide administrative support to the team as needed. • Monitor and maintain the front desk area to ensure it remains tidy and well-organized. • Coordinate visitor parking validation and assist with related inquiries. • Handle inbound calls and route them to the appropriate departments. • Maintain a schedule for breaks and lunch to ensure continuous front desk coverage. • Direct incoming telephone calls efficiently and with a courteous manner. • Assist with other receptionist duties as required.
2026-04-13T14:08:45Z

Accounts Receivable Specialist

Belmont, MI
onsite
Permanent
50000.00 - 60000.00 USD / Yearly
We are looking for a detail-oriented Accounts Receivable Clerk to join a dynamic team in Belmont, Michigan. In this role, you will oversee payment processing, account reconciliation, and billing functions to ensure the financial health of the organization. The ideal candidate thrives in a fast-paced environment and is passionate about delivering accurate financial services. Responsibilities: • Accurately process and record customer payments, ensuring all transactions are documented. • Prepare and issue invoices and billing statements while verifying the accuracy of financial data. • Monitor outstanding balances using aging reports and proactively follow up with clients to ensure timely collections. • Investigate and resolve customer billing issues or discrepancies with a focus on maintaining strong client relationships. • Maintain up-to-date and organized records for all accounts receivable activities. • Assist with month-end closing processes by reconciling accounts receivable entries. • Collaborate with sales and operations teams to address account management needs. • Provide support during audits by preparing relevant documentation and reports. • Offer backup assistance for other accounting tasks as required.
2026-03-23T14:04:22Z

Billing Clerk

Grand Rapids, MI
onsite
Contract / Temporary to Hire
22.80 - 26.40 USD / Hourly
We are looking for a skilled and detail-oriented Billing Clerk to join our team in Grand Rapids, Michigan. In this Contract to permanent position, you will play a vital role in managing billing processes, accounts payable, and accounts receivable, ensuring the accuracy and efficiency of financial transactions. This opportunity is ideal for candidates who excel in high-volume environments and have a solid understanding of accounting principles. Responsibilities: • Generate and distribute customer invoices with precision and timeliness. • Monitor and manage accounts receivable, including follow-ups on overdue payments. • Process accounts payable transactions while ensuring compliance and documentation accuracy. • Investigate and resolve billing discrepancies and address customer inquiries professionally. • Reconcile billing accounts to maintain accurate financial records. • Collaborate with the accounting team to support seamless financial operations. • Assist with general accounting tasks, including journal entries and account reconciliations. • Utilize accounting software and tools to streamline billing and payment processes. • Maintain organized records and ensure adherence to company policies.
2026-04-06T13:33:43Z

Systems Administrator

Ada, MI
onsite
Contract / Temporary to Hire
25.00 - 31.50 USD / Hourly
We are looking for a skilled JR Systems Administrator to join our team in Ada, Michigan. This contract-to-permanent position offers an exciting opportunity to manage and optimize endpoint devices, network security, and cloud infrastructure. The ideal candidate will have hands-on experience with system administration tools and a strong commitment to enhancing network performance and security. Responsibilities:• Manage endpoint monitoring, patching, and automation tasks across Windows and macOS environments using NinjaOne.• Oversee user provisioning, group policies, and application assignments within JumpCloud directory administration.• Assist with device enrollment workflows, compliance policies, and configuration troubleshooting in Microsoft Intune.• Respond to security alerts from CrowdStrike Falcon Complete, document findings, and support threat containment efforts.• Deploy and update Cloudflare One policies, including client configurations and gateway rules.• Review and modify firewall rules on FortiGate and Meraki platforms following structured change processes.• Monitor threat intelligence dashboards and escalate compromise indicators to senior engineers.• Administer Microsoft 365 tenants, handling mailbox setups, Teams configurations, SharePoint permissions, and license assignments.• Support Azure virtual machine management and basic networking tasks under senior engineer guidance.• Maintain accurate client documentation, including network diagrams, asset inventories, and operational procedures.
2026-04-09T14:29:09Z

Tax Staff - Corporate

Wyoming, MI
onsite
Permanent
50000.00 - 65000.00 USD / Yearly
We are looking for an organized and detail-oriented Tax Staff member to join our team in Wyoming, Michigan. In this role, you will play a key part in ensuring compliance with federal, state, and local tax regulations while supporting various tax filings and planning initiatives. This position offers the opportunity to contribute to essential tax processes and collaborate with other departments to achieve organizational goals. Responsibilities: • Prepare federal, state, and local tax filings, including income, franchise, sales/use, excise, and property taxes, for the company and related entities. • Manage the preparation of U.S. and Canadian federal income tax returns, provincial tax filings, and quarterly fuel tax filings including associated refund claims. • Maintain accurate tracking of deadlines and ensure all tax-related items are completed on schedule. • Investigate and address customer and internal tax inquiries in a timely manner. • Assist in government audits and support various tax and business planning projects. • Process periodic sales/use tax returns and property tax filings to manage corresponding tax bills. • Collaborate with team members to improve processes and promote quality in tax-related activities. • Perform other duties as assigned to support the tax and accounting functions.
2026-03-26T18:33:42Z

Strategic Buyer – Global Food Procurement

Grand Rapids, MI
onsite
Permanent
75000.00 - 100000.00 USD / Yearly
Strategic Buyer – Global Food ProcurementOverview: Our team is seeking a Strategic Buyer with expertise in sourcing and procuring food products from international markets. This role requires strong analytical skills, global market knowledge, and the ability to build relationships with suppliers worldwide. The Strategic Buyer will work with cross-functional teams to ensure cost-effective purchasing, manage supply chain risks, and uphold quality standards for all food products.Key Responsibilities:<ul><li>Develop and implement global sourcing strategies for multiple food categories, optimizing cost, quality, and delivery timelines (Based on general knowledge).</li><li>Identify and evaluate potential suppliers across international markets, conducting assessments of reliability, compliance, and sustainability practices (Based on general knowledge).</li><li>Negotiate contracts, pricing, and terms with vendors to achieve best value and mitigate supply risks (Based on general knowledge).</li><li>Manage supplier relationships to drive continuous improvement and monitor performance metrics (Based on general knowledge).</li><li>Stay informed on industry trends, commodity pricing, and trade regulations affecting the food sector (Based on general knowledge).</li><li>Collaborate with Quality Assurance, Logistics, and Finance to support seamless operations and compliance with global standards (Based on general knowledge).</li><li>Analyze purchasing data to identify opportunities for savings and process improvements (Based on general knowledge).</li><li>Lead supplier onboarding processes and monitor documentation for food safety and regulatory compliance (Based on general knowledge).</li></ul>Key Qualifications:<ul><li>Bachelor’s degree in Supply Chain Management, Business, or a related field (Based on general knowledge).</li><li>Minimum 3 years' experience in global purchasing or procurement for food or FMCG industries (Based on general knowledge).</li><li>Strong negotiation, analytical, and vendor management skills (Based on general knowledge).</li><li>Familiarity with global food regulations, quality standards, and logistics operations (Based on general knowledge).</li><li>Excellent communication, problem-solving, and stakeholder engagement skills (Based on general knowledge).</li><li>Proficiency in procurement and ERP software tools (Based on general knowledge).</li><li>Multilingual abilities preferred for dealing with global suppliers (Based on general knowledge).</li></ul>
2026-03-27T20:54:10Z