4 results for Desktop Support Technician in Goodyear, AZ

Phoenix, AZ
onsite
Temporary
20 - 24 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Phoenix, Arizona. This role offers a long-term contract opportunity for professionals passionate about providing exceptional technical support and maintaining efficient IT operations. The ideal candidate will excel in troubleshooting, resolving issues, and ensuring seamless user experiences. Responsibilities: • Provide timely and effective support for desktop systems, including hardware and software troubleshooting. • Manage and resolve user account issues within Active Directory, ensuring security and accessibility. • Diagnose and repair operating system problems, particularly within Windows environments. • Respond to and resolve service desk tickets, maintaining accurate records of incidents and resolutions. • Assist users with technical challenges related to Windows 10 and other standard applications. • Perform basic troubleshooting to identify and address network connectivity and peripheral device issues. • Configure and maintain desktop hardware and software to meet organizational standards. • Collaborate with team members to implement solutions and improve support processes. • Educate users on best practices for utilizing IT systems and tools effectively. • Ensure compliance with IT policies and procedures while delivering excellent customer service.
2026-03-18T00:00:00Z

Paradise Valley, AZ
onsite
Permanent
62000 - 65000 USD / Yearly
We are seeking a dynamic and service-oriented IT Service Engineer with extensive experience in Managed Service Provider (MSP) environments. This "jack of all trades" role requires a broad technical skill set, the ability to manage multiple clients, and a commitment to delivering high-quality customer service in a fast-paced setting.Key Responsibilities:<ul><li>Provide technical support and troubleshooting for client environments, including remote and onsite assistance.</li><li>Manage, administer, and troubleshoot Active Directory (AD), Office 365 (O365), and Windows Server environments.</li><li>Configure and maintain VPNs, remote access tools, and secure client connectivity.</li><li>Support day-to-day network operations, including network printing and file sharing.</li><li>Implement and support server and desktop virtualization technologies (e.g., VMware, Hyper-V).</li><li>Resolve incidents related to common MSP support scenarios: workstation and server deployments, backups, permission changes, and anti-virus solutions.</li><li>Maintain accurate documentation of client environments, changes, and solutions.</li><li>Demonstrate exceptional customer service skills by communicating technical solutions to non-technical users in a clear and friendly manner.</li><li>Collaborate with team members to escalate complex issues and follow internal best practices.</li></ul>
2026-03-13T00:00:00Z

Scottsdale, AZ
onsite
Permanent
68000 - 69000 USD / Yearly
We are looking for an Application Support Engineer to join our team in Scottsdale, Arizona. This role requires someone with attention to detail and expertise in maintaining and troubleshooting software applications and hardware systems. The ideal candidate will possess strong analytical skills and a commitment to delivering exceptional technical support. Responsibilities: • Provide technical assistance and resolve issues related to software applications and hardware systems. • Monitor and maintain Active Directory to ensure optimal performance and security. • Collaborate with team members to implement and support Dell Technologies solutions. • Diagnose and repair computer hardware problems to minimize downtime. • Manage and troubleshoot Cisco Technologies to maintain seamless network operations. • Document and update procedures for application support and hardware maintenance. • Respond promptly to user inquiries and deliver effective solutions. • Conduct system performance evaluations to identify areas for improvement. • Stay updated on industry trends and emerging technologies to enhance support capabilities. • Train end-users on application functionalities and best practices.
2026-03-16T00:00:00Z

Phoenix, AZ
onsite
Temporary
19 - 20 USD / Hourly
We are looking for a skilled PC Technician to join our team in Phoenix, Arizona. In this long-term contract position, you will be responsible for ensuring the smooth operation, installation, and maintenance of computer systems and associated hardware. The role requires expertise in working with various devices and software platforms, providing exceptional technical support, and maintaining system efficiency. Responsibilities: • Install, configure, and maintain computer hardware and software to ensure optimal system performance. • Provide timely support for Apple and Dell devices, addressing hardware and software issues. • Perform cable installations and ensure proper connectivity across systems. • Troubleshoot and resolve technical issues related to associated hardware and computer systems. • Monitor and maintain proprietary system operations, ensuring reliability and efficiency. • Utilize metrology tools to verify system accuracy and performance. • Manage data using Microsoft SQL and create advanced Excel formulas for reporting purposes. • Conduct regular updates and ensure compatibility of software across devices. • Collaborate with team members to develop solutions for complex technical challenges. • Document system changes and maintain detailed records of installations and repairs.
2026-03-10T00:00:00Z