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19 results for Help Desk Analyst Ii in Garland, TX

IT Help Desk Analyst II
  • Dallas, OH
  • onsite
  • Temporary
  • 29.00 - 35.00 USD / Hourly
  • <p>We are seeking a skilled and proactive <strong>Level 2 IT Support Analyst</strong> to join our dynamic IT operations team. This role serves as the escalation point for complex technical issues that cannot be resolved by Level 1 support. The ideal candidate will demonstrate deep technical expertise, strong troubleshooting skills, and the ability to mentor junior analysts while maintaining high standards of customer service.</p><p><br></p><p><strong>POSITION: IT SUPPORT ANALYST LEVEL II</strong></p><p><strong>LOCATION: DOWNTOWN DALLAS</strong></p><p><strong>SALARY: $68-72K</strong></p><p><br></p><p><strong><u>Responsibilities</u></strong>:</p><ul><li>Install, configure, and maintain operating systems, software updates, and security patches.</li><li>Manage user accounts, group policies, and permissions in Active Directory and other enterprise platforms.</li><li>Assist with endpoint management, and deployment using tools such as JAMF, Intune, or similar</li><li>Respond to escalated helpdesk tickets involving in-depth hardware, software, and network issues</li></ul>
  • 2025-09-04T19:53:47Z
Desktop Support Specialist
  • Dallas, TX
  • onsite
  • Permanent
  • 70000.00 - 100000.00 USD / Yearly
  • We are looking for a skilled Desktop Support Specialist to provide efficient technical assistance to both on-site and remote employees in Dallas, Texas. This role requires hands-on expertise in resolving hardware and software issues, installing and upgrading systems, and maintaining smooth IT operations. Ideal candidates will have strong problem-solving abilities, excellent communication skills, and a solid understanding of office IT systems.<br><br>Responsibilities:<br>• Provide comprehensive technical support for hardware, software, and networking issues to on-site and remote users.<br>• Perform Level I and Level II troubleshooting, resolving technical problems promptly and professionally.<br>• Install, configure, and maintain computer hardware, peripherals, and imaging systems.<br>• Upgrade operating systems and software applications to ensure optimal performance.<br>• Diagnose and resolve network connectivity issues, including VPN technologies.<br>• Manage user accounts and permissions using Active Directory, including password resets and account creation.<br>• Deliver basic training to employees on system usage and tools, ensuring effective adoption.<br>• Document system events and maintain records to support seamless IT functionality.<br>• Test and evaluate new technologies to enhance IT processes and user experience.<br>• Handle 15-20 technical issues daily, prioritizing tasks and maintaining high service standards.
  • 2025-08-26T12:39:19Z
Desktop Support
  • Dallas, Texas, United States, TX
  • onsite
  • Temporary
  • 20.00 - 30.00 USD / Hourly
  • <p>We are seeking a motivated and detail-oriented <strong>Helpdesk Technician</strong> to join our IT team. This role is crucial to ensuring our employees have the technical support they need to succeed and to maintain the smooth operation of our technology infrastructure.</p><p><br></p><p><strong>Title: Desktop Support Role </strong></p><p><strong>Location: Dallas, Tx 75240 </strong></p><p><strong>Pay: $20-30 per hour </strong></p><p><strong>Duration: 6 Month Contract to Hire </strong> </p><p><br></p><p><strong><u>Position Summary</u></strong></p><p>The Helpdesk Technician will be the first point of contact for all technical inquiries, providing exceptional customer service and resolving a wide range of hardware, software, and network issues. You'll work closely with other IT staff to escalate complex problems and contribute to a knowledge base to help streamline future support requests.</p><p>Key Responsibilities</p><ul><li>Provide first-level technical support via phone, email, and in-person for hardware (laptops, desktops, printers), software (Windows, macOS, Microsoft Office, etc.), and network issues.</li><li>Log all support requests and track resolutions using our ticketing system.</li><li>Escalate complex or unresolved issues to senior IT staff as necessary.</li><li>Install, configure, and maintain computer hardware, software, and peripherals.</li><li>Assist with user account management, including creation, modification, and termination.</li><li>Troubleshoot and resolve network connectivity issues (Wi-Fi, VPN).</li><li>Maintain and update documentation for common issues and their resolutions.</li><li>Provide basic training to employees on new software and best practices.</li></ul><p><br></p>
  • 2025-09-12T20:05:04Z
Desktop Support Analyst
  • Dallas, TX
  • onsite
  • Permanent
  • 75000.00 - 90000.00 USD / Yearly
  • <p>JOB DESCRIPTION</p><p><br></p><p>Under the direction of the IT Director, the IT Support Specialist performs a variety of technology support functions. They are responsible for ticket escalation and general software support, hardware (laptops, desktops, printers, and phones), and training. They are also responsible for working with vendors and resolving system issues.</p><p><br></p><p>ESSENTIAL DUTIES</p><p>• Provide advanced technical and informational assistance to users of the client’s computer systems in a timely, accurate, and courteous manner.</p><p>• Assist with the installation, configuration and support of Windows-based equipment and applications in our network environment.</p><p>• Assist with the setup and execution of video conferences & events.</p><p>• Assist users with using Zoom, Microsoft Teams and other video and teleconference platforms.</p><p>• Perform routine support on computers, printers, and other peripherals, including but not limited to connecting to wireless networks, clearing paper jams, replacing toner cartridges, relocation and/or setup of computer equipment.</p><p>• Provides timely resolution of all incident tickets.</p><p>• Install new software packages on Firm computers and assist users with getting started and becoming self-sufficient with firm technology.</p><p>• Complete office setups and relocations as necessary.</p><p>• Assist with documentation and inventory of hardware & software as necessary.</p><p>• Adhere to the clients technology standards, data protection and security awareness policies and procedures.</p><p>• Assist with equipment procurement for events through third parties.</p><p>• Monitor depositions, meetings or similar proceedings through various virtual platforms and provide technical support as well as assisting the clients, videographers, and court reporters regarding various issues that occur.</p><p>• Keep manager informed on the status of work/projects, problem areas and customer satisfaction.</p><p>• Performs other duties as assigned.</p><p><br></p><p>SKILLS NEEDED TO BE SUCCESSFUL</p><p>• Ability to communicate effectively both orally and in writing with computer users regarding problems and questions.</p><p>• Excellent customer services skills and the ability to work in a challenging environment.</p><p>• Knowledge of video conferencing systems and web conferencing equipment and systems.</p><p>• Ability to work well in a team and independently.</p><p>• Ability to understand and translate technical material for non-technical users.</p><p>• Excellent organizational skills for prioritizing projects.</p><p>• Thorough knowledge of Microsoft Windows and Microsoft Office Suite.</p><p>• General knowledge of PC LANs and networks including Windows.</p><p>• Ability to quickly learn new applications and upgrades to existing applications.</p><p>EDUCATION AND EXPERIENCE</p><p>• Previous experience in the legal field is desired.</p><p>• Minimum 3 years of experience in a Windows and network environment.</p><p>• Associate or bachelor’s degree is not required but preferred.</p><p>• Certifications not required but preferred.</p><p>• Ability to understand procedures and instructions specific to the area of IT.</p>
  • 2025-09-03T07:03:51Z
Financial Systems Analyst
  • Irving, TX
  • onsite
  • Permanent
  • 100000.00 - 120000.00 USD / Yearly
  • <p>Our client, a rapidly growing organization at the forefront of precision medicine and healthcare innovation, is seeking a <strong>Financial Systems Analyst</strong> to lead the implementation and ongoing support of its <strong>Oracle Fusion Financials</strong> applications.</p><p>This is a high-impact role within the Finance IT organization, where you’ll work closely with stakeholders across Finance, Accounting, Supply Chain, and IT to design, enhance, and maintain enterprise financial systems that drive operational efficiency and strategic decision-making.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the <strong>primary support resource</strong> for Oracle Finance Cloud modules: General Ledger, Accounts Payable, Cash Management, Fixed Assets, and Cost Management.</li><li>Provide functional support for <strong>Oracle SCM modules</strong>, including Procurement, Receiving, Quality, Product Information Management, Inventory, Supply Planning, and Manufacturing.</li><li>Design and maintain custom and standard reporting using OTBI, FRS, SmartView, BI Publisher, and SQL.</li><li>Support and enhance <strong>Oracle EPBCS (Enterprise Planning & Budgeting Cloud Service)</strong>, including writing and troubleshooting Calc Scripts.</li><li>Administer system functions such as user access, quarterly patch testing, and environment management in line with change control processes.</li><li>Lead scoping and design sessions, translating business requirements into system configurations and improvements.</li><li>Maintain documentation and training resources for financial systems end-users.</li><li>Collaborate with external consultants and Oracle support to resolve technical issues and optimize system performance.</li></ul><p><strong>Required Qualifications:</strong></p><ul><li>Bachelor’s degree in Accounting, Finance, Information Technology, or a related field.</li><li>Minimum 4 years of experience implementing and supporting Oracle Fusion Financials.</li><li>Proficiency with FBDI, ADFDI, OTBI reporting, and SmartView.</li><li>2+ years of experience working with Oracle EPBCS/EPM applications.</li><li>Strong understanding of finance and supply chain business processes.</li><li>Ability to troubleshoot technical issues and communicate solutions clearly across teams.</li><li>Self-driven with the ability to manage priorities independently.</li><li>Strong collaboration and customer service mindset.</li></ul><p> <strong>Preferred Qualifications:</strong></p><ul><li>Industry experience in biotechnology, healthcare, or laboratory services.</li><li>Exposure to middleware platforms such as Oracle Integration Cloud (OIC) or Mirth Connect.</li><li>Experience with Oracle Fusion Cloud development and scripting.</li><li>Ability to thrive in a fast-paced, change-driven environment with minimal supervision.</li><li>Strong attention to detail and commitment to delivering high-quality work.</li></ul>
  • 2025-09-09T13:09:43Z
Senior Financial Analyst
  • Plano, TX
  • onsite
  • Permanent
  • - USD / Yearly
  • <p><strong>Drive Strategy in a High-Impact Manufacturing Role</strong></p><p>We’re looking for a <strong>Senior Financial Analyst</strong> who thrives at the intersection of numbers, strategy, and operational excellence. This isn’t just another reporting role—this is your chance to partner directly with Program Management, Operations, and Supply Chain to drive smarter decisions, improve efficiency, and ensure compliance in a <strong>fast-paced, highly regulated manufacturing environment</strong>.</p><p><br></p><p>If you’re a cost-accounting pro with a passion for turning data into action, we want to talk.</p><p><strong> </strong></p><p><strong>What You’ll Do</strong></p><ul><li>Lead the budgeting, forecasting, and long-range planning processes—helping leadership see around corners</li><li>Partner with Program Managers to track project performance, update EACs, and assess cost and schedule risks</li><li>Dive into manufacturing cost drivers, analyzing labor utilization, material variances, and production efficiency</li><li>Support competitive pricing for proposals and contract modifications while ensuring compliance with CAS and government requirements</li><li>Deliver sharp, meaningful management reports that drive real-world decision-making</li><li>Ensure accuracy, compliance, and transparency in all financial reporting and audits</li><li>Identify process improvements and implement best practices in financial analytics, reporting, and cost control</li></ul><p><strong>Why You’ll Love It Here</strong></p><ul><li>You’ll have a seat at the table—your work will directly influence strategy and operations</li><li>Work with a highly skilled team in a growing, stable industry</li><li>Enjoy the challenge of complex contracts, cutting-edge manufacturing, and high-visibility projects</li></ul><p><br></p>
  • 2025-08-15T23:43:44Z
IT Support Specialist
  • Dallas, TX
  • remote
  • Temporary
  • 27.00 - 32.00 USD / Hourly
  • <p>Robert Half is working with a client in Dallas that needs a contract to permanent Desktop Support Analyst. The ideal candidate will have at least 5 years of experience with end user support including software and hardware. </p><p> </p><p><strong>POSITION: DESKTOP SUPPORT</strong></p><p><strong>LOCATION: DOWNTOWN DALLAS 5 DAYS ONSITE</strong></p><p><strong>DURATION: 12 MONTH CONTRACT </strong></p><p><strong>RATE: $27-$32/hr</strong></p><p> </p><p><strong><u>RESPONSIBILITIES </u></strong></p><ul><li>Provides end user support to internal staff </li><li>Resolving hardware and software problems</li><li>Install, configure, and troubleshoot software applications,</li><li>Operating systems, and drivers on various devices</li><li>Manage Office 365 accounts, troubleshoot email and collaboration tool issues,</li><li>Perform regular system updates, patches, and antivirus scans to ensure security and performance</li></ul><p><br></p>
  • 2025-09-05T15:18:46Z
Senior Tax Analyst
  • Fort Worth, TX
  • onsite
  • Permanent
  • - USD / Yearly
  • Senior Tax Analyst | Hybrid | Fort Worth, TX Robert Half Finance and Accounting and Kevin Sweet have partnered with a well-established investment management firm located in Fort Worth, TX for a Senior Tax Analyst. This is a great opportunity for a tax detail oriented looking to grow in a dynamic, high-performing environment that values technical excellence and teamwork. <br> For additional information and consideration, please contact Kevin Sweet at 682-499-1182 or via email at [email protected] <br> Responsibilities: Review and coordinate federal and state K-1s, tax returns, extensions, elections, and related disclosures Oversee work completed by external tax service providers Prepare and review estimated tax payments and withholding deposits Research tax law changes and respond to federal/state tax notices Assist with FATCA/CRS reporting compliance Support the implementation of tax strategies and process improvements Handle ad hoc tax-related questions and special projects Ensure timely and accurate tax filings across multiple reporting entities Qualifications: Bachelor’s or Master’s in Accounting or Taxation CPA preferred Minimum 2 years of experience in federal tax, preferably from a public accounting firm Strong knowledge of corporate and partnership taxation; RIC experience is a plus Familiarity with partnership allocations, debt securities, and real estate tax issues preferred Excellent attention to detail and ability to manage multiple priorities Strong communication skills and proficiency in Microsoft Office (Excel in particular) What’s in It for You: Hybrid work schedule: In-office Tuesday–Thursday, remote Monday and Friday Annual bonus that has historically paid out in full Competitive compensation and excellent benefits package Opportunity to work in a collaborative and high-caliber tax team Location: Fort Worth, TX (Hybrid | No travel required) <br> #TaxJobs #SeniorTaxAnalyst #FortWorthCareers #AccountingJobs #HybridWork #FinanceJobs #RobertHalf #NowHiring
  • 2025-08-29T13:08:42Z
AP Analyst
  • Dallas, TX
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>We are looking for a detail-oriented Accounts Payable (AP) Analyst to join our team in Dallas, Texas. In this hybrid role, you will collaborate with various departments to manage accounts payable processes, ensure accurate coding, and maintain vendor records. This position offers an exciting opportunity to contribute to financial operations while driving process improvements and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Assist the Accounts Payable Manager and accountants by entering payables and processing AP batches for checks, wires, and payments.</p><p>• Review expenses to ensure proper general ledger coding and verify alignment with budget allocations.</p><p>• Monitor payment workflows in Avidxchange, resolving escalated items and ensuring timely completion.</p><p>• Generate weekly and monthly reports and reconciliations in collaboration with the Accounts Payable Manager.</p><p>• Support monthly close procedures by working closely with accountants to finalize accounts payable activities.</p><p>• Partner with Property and Fund Accounting teams to ensure accurate expenditure tracking, timely vendor payments, and resolution of inquiries.</p><p>• Manage vendor records, including new vendor setups and updates to existing profiles in accounting systems.</p><p>• Assist in preparing annual 1099 tax filings for vendors.</p><p>• Identify opportunities for process improvements and contribute to enhanced efficiency in accounts payable operations.</p><p><br></p><p><br></p>
  • 2025-09-09T13:09:43Z
IT Support Engineer
  • Arlington, TX
  • onsite
  • Temporary
  • 27.00 - 32.00 USD / Hourly
  • <p>In this role, you will work in a fast-paced environment, gaining valuable skills in time management, problem-solving, and technical troubleshooting. You will be responsible for providing deskside support, managing hardware deployments, and ensuring system reliability.</p><p> </p><p>Key Responsibilities:</p><ul><li>Serve as the primary point of contact for on-site technical support and break/fix tasks for desktops and laptops</li><li>Deploy and configure Windows 10/11 devices and provide user orientation</li><li>Utilize tools such as ServiceNow for ticket management and asset tracking</li><li>Perform system maintenance, software upgrades, backups, and recovery tasks</li><li>Provide technical guidance to Tier 2 and Tier 3 teams as needed</li><li>Support disaster recovery and continuity exercises</li><li>Document resolutions in ITSM tools and maintain compliance with SLAs</li><li>Configure and deploy mobile devices, laptops, thin clients, and associated equipment</li><li>Perform asset control tasks and assist with procurement and disposal processes</li></ul><p><br></p>
  • 2025-09-15T17:44:09Z
Senior Payroll Analyst
  • Coppell, TX
  • onsite
  • Permanent
  • 75000.00 - 93000.00 USD / Yearly
  • <p>We are looking for a Senior Payroll Analyst to oversee and enhance payroll operations within Oracle Fusion. This role is pivotal to ensuring payroll accuracy, compliance, and efficient system management. The ideal candidate combines technical expertise, analytical skills, and collaboration to drive seamless payroll processes.</p><p><br></p><p>Responsibilities:</p><p>• Manage the complete payroll process, ensuring accuracy and timeliness using Oracle Fusion.</p><p>• Perform payroll-related general ledger reconciliations and contribute to month-end financial close activities.</p><p>• Maintain and update costing configurations to support payroll accuracy and budget alignment.</p><p>• Generate, review, and analyze payroll reports to ensure compliance with company policies and regulations.</p><p>• Support audits, including year-end processing and documentation preparation.</p><p>• Collaborate with cross-functional teams to implement payroll system enhancements and resolve operational issues.</p><p>• Identify opportunities for process improvements and streamline payroll workflows.</p><p>• Ensure adherence to federal, state, and local payroll regulations and company policies.</p><p>• Provide technical expertise and troubleshooting for payroll systems and applications.</p>
  • 2025-09-09T22:24:02Z
Financial Analyst
  • Irving, TX
  • onsite
  • Permanent
  • 100000.00 - 120000.00 USD / Yearly
  • We are looking for a motivated Financial Analyst to join our team in Irving, Texas. In this role, you will provide critical financial insights and analysis to support decision-making in a dynamic manufacturing environment. Your expertise will be instrumental in evaluating profitability, enhancing financial strategies, and collaborating with cross-functional teams.<br><br>Responsibilities:<br>• Analyze margins across diverse product lines to identify trends, opportunities, and potential risks.<br>• Conduct profitability assessments at both product and regional levels, with a focus on West Coast operations.<br>• Facilitate forecasting and budgeting activities as part of the financial planning and analysis (FP& A) team.<br>• Perform variance analyses to uncover deviations from forecasts and budgets, offering actionable solutions.<br>• Partner with departments such as Supply Chain, Operations, and Sales to align financial strategies with business objectives.<br>• Build and maintain financial models to support strategic initiatives and capital investment evaluations.<br>• Prepare detailed reports and presentations for senior leadership to inform and guide business strategies.
  • 2025-09-09T13:14:06Z
Investment Banking Client Services Analyst
  • Fort Worth, TX
  • onsite
  • Permanent
  • 75000.00 - 95000.00 USD / Yearly
  • <p><strong>Investment Banking Client Services Analyst</strong></p><p>Fort Worth, TX (Hybrid)</p><p>Join our dynamic investment firm and empower our global investor community! This vibrant, administrative role demands top-tier communication and meticulous detail.</p><p>Key Duties:</p><ul><li>Drive new client onboarding: input CRM data, manage docs, set up reports, and update contacts.</li><li>Oversee cash flow documentation, resolving investor queries swiftly.</li><li>Partner with third-party admins for subscriptions, redemptions, AML/KYC.</li><li>Collaborate with Investor Relations, Treasury, Legal, and Accounting to update wires, signatories, and transfers.</li><li>Ensure prompt cash processing and deliver rapid responses to investor inquiries on fund admin, tax, and compliance.</li></ul><p>Qualifications:</p><ul><li>2-3 years in investment firm client support.</li><li>Stellar communication and organization.</li><li>CRM/MS Office savvy.</li></ul><p>Perks: Awesome benefits, great 401k match, hybrid flexibility, and work-life harmony! BONUS plus Base! </p><p><br></p><p>The best way to apply is to email a resume to Joe.faradie @ roberthalf com connect with me on linkedin!!!</p>
  • 2025-08-29T03:44:00Z
Accounts Payable Analyst
  • Fort Worth, TX
  • onsite
  • Contract / Temporary to Hire
  • 25.00 - 28.00 USD / Hourly
  • We are looking for an experienced Accounts Payable Analyst to join our team in Fort Worth, Texas. In this position, you will play a key role in ensuring accurate and efficient processing of invoices, resolving discrepancies, and maintaining smooth payment operations. This role is ideal for individuals with strong analytical skills and a background in accounts payable.<br><br>Responsibilities:<br>• Review incoming invoices for accuracy and identify discrepancies such as short or overpayments.<br>• Resolve payment issues by processing credit and debit memos and ensuring proper adjustments.<br>• Manage the disbursement and release of payments to vendors in a timely manner.<br>• Conduct reconciliations to ensure accounts are balanced and discrepancies are addressed.<br>• Collaborate within a shared services environment to streamline accounts payable processes.<br>• Perform detailed research and analysis to resolve vendor invoice issues.<br>• Approve and process vendor invoices while adhering to company policies.<br>• Audit accounts payable transactions to ensure compliance and accuracy.<br>• Provide support in account analysis and reporting as needed.
  • 2025-09-10T14:54:11Z
Desktop Support Specialist
  • Dallas, TX
  • onsite
  • Temporary
  • 25.00 - 30.00 USD / Hourly
  • <p><strong>SHIFT: 3PM - 12AM, WEDNESDAY - SUNDAY</strong></p><p><strong>SHIFT: 3PM - 12AM, WEDNESDAY - SUNDAY</strong></p><p><br></p><p>The Desktop Support Specialist I is responsible for resolving support requests, as well as, meeting customer satisfaction and continuous service delivery demands. Applicant should be capable of working in a dynamic, fast-paced environment.</p><p><br></p><p><strong>REQUIREMENT: A+ (CAN BE EXPIRED, MUST BE ABLE TO PROVIDE CERT #)</strong></p><p><strong>POSITION: DESKTOP SUPPORT</strong></p><p><strong>LOCATION: DOWNTOWN DALLAS, onsite 5 days</strong></p><p><strong>DURATION: 12 MONTHS</strong></p><p><strong>PAY RATE: $25 - $30 BASED ON EXPERIENCE</strong></p><p><br></p><p><strong>SHIFT: 3PM - 12AM, WEDNESDAY - SUNDAY</strong></p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Hardware troubleshooting: desktops, laptops, printers</li><li>Imaging - deep understanding of the process</li><li>Network troubleshooting, ability to articulate how you would troubleshoot issues</li><li>AV setup and support</li><li>Adding and creating accounts in Active Directory</li><li>Good customer service and communication</li></ul><p><br></p>
  • 2025-09-04T18:33:47Z
PC Technician
  • Grand Prairie, TX
  • onsite
  • Temporary
  • 16.63 - 19.25 USD / Hourly
  • We are looking for a proactive and friendly PC Technician to support the setup of a new corporate and warehouse facility in Grand Prairie, Texas. In this contract role, you will handle basic hardware installations, resolve minor technical issues, and collaborate with third-party IT providers to ensure smooth operations. This role requires someone who enjoys engaging with others, providing hands-on support, and maintaining a service-oriented approach in a dynamic, air-conditioned environment.<br><br>Responsibilities:<br>• Set up workstations, including printers, monitors, and other hardware components, for new and existing users.<br>• Provide first-line support for resolving basic technical issues and user concerns.<br>• Interact with employees across the facility to assess and address immediate IT needs.<br>• Respond promptly to ad hoc technical assistance requests from staff.<br>• Act as the primary on-site liaison for third-party IT support providers, facilitating the resolution of complex issues.<br>• Follow instructions from external IT partners to perform troubleshooting tasks at user workstations.<br>• Maintain a clean and organized work environment while ensuring all hardware is installed correctly.<br>• Support the onboarding process by assisting with additional configurations for new equipment and users.<br>• Regularly walk through the warehouse and office spaces to identify and address technical needs in real time.
  • 2025-08-26T22:35:13Z
Product Support Specialist
  • Dallas, TX
  • onsite
  • Temporary
  • 28.50 - 33.00 USD / Hourly
  • We are looking for a dedicated Product Support Specialist to join our team in Dallas, Texas, on a long-term contract basis. In this role, you will focus on enhancing agent experiences, resolving user concerns, and guiding individuals through technical solutions and features. As part of a dynamic team in the insurance industry, you will play a critical role in delivering innovative support and ensuring seamless communication and functionality for agents and internal teams.<br><br>Responsibilities:<br>• Serve as a primary advocate for agents, sales staff, and internal teams by addressing their needs and concerns.<br>• Collaborate with management to design and prioritize features and user stories based on agent feedback and operational requirements.<br>• Assist in developing carrier inbound data processes for sales readiness reports, agent profiles, and new product support.<br>• Provide analytical support to create actionable sales reports, dashboards, and insights for agents and teams.<br>• Participate in product visioning and roadmap discussions to drive initiatives like sales enablement and digital transformation.<br>• Guide agents in testing and utilizing specific product features to enhance their experience.<br>• Investigate and report product issues by simulating user scenarios and analyzing functionality.<br>• Maintain and update internal databases with records of technical issues and user interactions.<br>• Monitor and respond to agent complaints on social media, offering timely support and solutions.<br>• Share feedback-driven feature requests and effective resolutions with team members to improve processes.
  • 2025-08-26T22:35:13Z
Sr. Accountant
  • Dallas, TX
  • onsite
  • Permanent
  • - USD / Yearly
  • Robert Half has teamed up with a $10 billion + alternative investment firm to assist in the recruitment of a Hedge Fund Portfolio Analyst (Valuation Team). This position will have excellent exposure to Wall Street brokers / banks and will get a basic understanding of the hedge fund industry. Pay range is 55-70K on the base with all benefits paid by the company. The investment firm is open to candidates who have a degree in Accounting or Finance (CPA or parts passed a plus but not required) from a top school. Must have a GPA of 3.4 or higher. <br> IMPORTANT – to be considered for this role, please call Chris Willhite at 972-789-9590 AND reach out to Chris on LinkedIn (email your resume to Chris). <br> The firm has immediate openings for 2 highly experience in and motivated individuals to join the team as a Hedge Portfolio Analyst Team (middle office – valuation). The position reports to the Head of Valuation Reporting and will interact with attorneys, investment bankers, accounting department, senior investment professionals and all internal operations. This is a dynamic opportunity to contribute directly in the growth of a complex and fast moving company as it prepares for its initial public offering. <br> Responsibilities <br> Daily reporting for investment activity (valuation) Preparation and consolidation of investment and financial reporting Interaction with portfolio managers to process information Interaction with Wall Street banks/brokers to obtain and decipher information Review bank loan agreements, trade documentation and bond settlement agreements General ledger maintenance for Fund Accounting <br> Qualifications <br> 1-3 years + experience in the public accounting field BBA/PPA/MPA in Accounting from a top tier, nationally ranked business school CPA required or certification pending Working knowledge of general Finance and Accounting functions Advanced Microsoft Office skills Detail and task-oriented with a strong work ethic Excellent communication and organizational skills Experience in Financial Analysis and Project Management Oracle general ledger system experience is a plus Ability to work 45-50 hours per week <br> IMPORTANT – to be considered for this role, please call Chris Willhite at 972-789-9590 AND reach out to Chris on LinkedIn (email your resume to Chris).
  • 2025-08-29T13:23:56Z
Manager - IT and Asset Management
  • Dallas, TX
  • onsite
  • Permanent
  • 100000.00 - 120000.00 USD / Yearly
  • <p>The Manager – IT is responsible for overseeing the lifecycle of IT assets and access controls across the organization. This role ensures efficient procurement, deployment, tracking, and retirement of hardware and software assets, while maintaining compliance with licensing agreements and contractual obligations. The manager will lead a team, collaborate with vendors, and generate reports to support strategic decision-making.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Team & Vendor Management</strong></p><ul><li>Lead and mentor a team of IT asset and access management professionals.</li><li>Manage vendor relationships to ensure timely procurement, delivery, and support of IT assets.</li><li>Negotiate contracts and service agreements with vendors and suppliers.</li></ul><p><strong>Hardware & Inventory Management</strong></p><ul><li>Oversee the acquisition, deployment, maintenance, and disposal of IT hardware.</li><li>Maintain accurate inventory records of all IT assets using asset management tools.</li><li>Ensure compliance with organizational policies and industry standards.</li></ul><p><strong>Access Management</strong></p><ul><li>Implement and manage access control policies and procedures.</li><li>Coordinate with IT security teams to ensure secure and appropriate access to systems and data.</li><li>Monitor and audit access logs to ensure compliance and mitigate risks.</li></ul><p><strong>Procurement & Licensing</strong></p><ul><li>Manage procurement processes for hardware, software, and related services.</li><li>Ensure compliance with software licensing agreements and renewals.</li><li>Maintain records of software contracts and licensing documentation.</li></ul><p><strong>Reporting & Analytics</strong></p><ul><li>Generate regular and ad-hoc reports on asset utilization, inventory status, procurement activities, and access controls.</li><li>Provide insights and recommendations to improve asset efficiency and reduce costs.</li><li>Support audits and compliance reviews with accurate documentation and reporting.</li></ul>
  • 2025-09-16T15:39:06Z