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15 results for Help Desk Analyst Ii in Garland, TX

Help Desk Analyst
  • Carrollton, TX
  • onsite
  • Permanent
  • 60000.00 - 65000.00 USD / Yearly
  • <p><strong>***Need to be fluent in French and English*** No sponsorship</strong></p><p>We are looking for a skilled Help Desk Analyst to join our team in Carrollton, Texas. In this role, you will provide technical support for hardware and software systems, ensuring smooth operations across various devices and platforms. You will play an essential role in troubleshooting issues, maintaining systems, and delivering excellent customer service.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and maintain laptops, desktops, and related hardware and software to ensure optimal performance.</p><p>• Configure and support mobile devices, ensuring seamless functionality and user satisfaction.</p><p>• Troubleshoot and resolve hardware and network connectivity issues, minimizing downtime.</p><p>• Manage user accounts and control access in compliance with company policies.</p><p>• Perform data migration and remove outdated equipment, ensuring secure transition to new systems.</p><p>• Analyze issue trends and implement preventive solutions to reduce recurring problems.</p><p>• Utilize ServiceNow to address incidents and fulfill service requests efficiently.</p><p>• Administer local printer setups and video conferencing solutions, ensuring reliable operations.</p><p>• Provide support for various projects as needed, contributing to team goals.</p><p>• Deliver exceptional customer service while maintaining attention to detail and organizational standards.</p><p><br></p><p><strong>***Need to be fluent in French and English***No sponsorship</strong></p>
  • 2025-12-05T21:08:37Z
Help Desk Analyst
  • Fort Worth, TX
  • onsite
  • Temporary
  • 22.16 - 25.66 USD / Hourly
  • <p>We are looking for a skilled Help Desk Analyst to join our team on a contract basis in Fort Worth, Texas. In this role, you will provide technical assistance and support across multiple sites, addressing IT-related issues and ensuring seamless operations. This position involves collaborating with onsite team members and occasionally traveling to other locations.</p><p><br></p><p><strong>Title: L1 Helpdesk </strong></p><p><strong>Location: Fort Worth, Tx </strong></p><p><strong>Duration: 2-3 months </strong></p><p><strong>Pay: $25-28 per hour </strong></p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to service desk tickets, resolving technical issues in a timely manner.</p><p>• Provide support for Google Workspace applications, assisting users with troubleshooting and functionality.</p><p>• Manage Active Directory tasks, including password resets and account maintenance.</p><p>• Diagnose and resolve network connectivity problems for end users.</p><p>• Offer remote desktop support to address software and hardware issues.</p><p>• Collaborate with team members to ensure consistent IT support across multiple locations.</p><p>• Maintain clear communication with employees regarding technical solutions and updates.</p><p>• Travel to satellite sites as needed, with mileage reimbursement provided.</p><p>• Document solutions and maintain accurate records within ServiceNow or other ticketing systems.</p><p>• Adhere to scheduled shifts and provide reliable support during operating hours.</p>
  • 2025-12-02T15:33:56Z
Support Engineer
  • Little Elm, TX
  • onsite
  • Temporary
  • 30.00 - 34.00 USD / Hourly
  • <p>We are working with a client in Little Elm that is hiring a Level II Desktop Analyst to join their team on a contract to permanent basis. This person will support users onsite and any remote employees that are escalated from the level 1 service desk. It requires the ability to go into a deeper level of troubleshooting on both software and hardware. </p><p><br></p><p><strong>POSITION: DESKTOP SUPPORT ANALYST LEVEL II</strong></p><p><strong>LOCATION: LITTLE ELM, TX ONSITE</strong></p><p><strong>DURATION: 6 MONTH CONTRACT TO HIRE</strong></p><p><strong>SALARY: $65 - $70K</strong></p><p><br></p><p><strong><u>Requirements</u></strong></p><p>•      Install, configure, and ship new windows computers for employees </p><p>•      Follow a build checklist to install and configure software on new computers </p><p>•      Create users and manage account access </p><p>•      Manage printers and assets, and participate in change management process </p><p>•      Know Microsoft Azure fundamentals </p>
  • 2025-12-01T17:38:44Z
Systems Manager
  • Dallas, TX
  • onsite
  • Permanent
  • 145000.00 - 165000.00 USD / Yearly
  • <ul><li>Serve as an escalation point for IT Managers and provide backup support when needed.</li><li>Act as a delegate for the Director of Enterprise Applications, including supervisory responsibilities and meeting facilitation.</li><li>Identify opportunities to optimize IT processes and workflows; lead and participate in process improvement initiatives.</li><li>Mentor IT Managers and application team members, fostering skill development and readiness for complex assignments.</li><li>Oversee management of EHR Access, Health Information Management (HIM), and Revenue Cycle teams.</li><li>Ensure application teams follow best practices for documentation, version control, change management, and testing.</li><li>Build and lead Access, HIM, and Revenue Cycle solution teams, ensuring effective participation in projects and support activities.</li><li>Maintain strong communication with providers, business units, clinical departments, and IT leadership.</li><li>Promote responsive customer service and maintain collaborative relationships across IT and operational leadership.</li><li>Ensure timely resolution of Help Desk incidents and change requests assigned to the application team.</li><li>Act as an escalation point for application support issues during business hours and after-hours.</li><li>Foster a culture of teamwork, customer service excellence, and continuous improvement in application adoption and efficiency.</li><li>Define roles, responsibilities, and priorities for application teams.</li><li>Lead and participate in vendor and product evaluations, comparisons, and selections.</li><li>Attend and facilitate meetings and committees as directed.</li><li>Maintain professional development through training, workshops, and industry affiliations to stay current with trends and certifications.</li><li>Serve as the primary contact for operational and clinical leadership regarding patient financial systems implementation and support.</li><li>Collaborate with stakeholders to enhance and support EHR applications.</li><li>Coordinate workflow assessments and design sessions.</li><li>Participate in system configuration, development, testing, patch validation, and application training.</li><li>Lead estimation and prioritization efforts for optimization projects.</li><li>Maintain expertise in EHR architecture and system changes over time.</li><li>Adhere to governance, change management, project management, incident management, and security standards.</li></ul>
  • 2025-11-10T14:39:01Z
EMR Analyst
  • Dallas, TX
  • onsite
  • Permanent
  • 80000.00 - 115000.00 USD / Yearly
  • We are looking for a skilled EMR Analyst to join our healthcare technology team in Dallas, Texas. In this role, you will focus on supporting and enhancing Epic Resolute applications to optimize revenue cycle operations. You will work closely with stakeholders and IT teams to implement solutions that improve efficiency and contribute to quality patient care.<br><br>Responsibilities:<br>• Provide consistent status updates and actively participate in meetings and relevant committees.<br>• Investigate and resolve customer-reported issues across Level 1–3, ensuring timely feedback and solutions.<br>• Conduct thorough application and integrated testing for assigned modules, including validation with end users.<br>• Facilitate seamless integration with third-party applications when necessary.<br>• Develop and maintain detailed documentation for all processes and workflows.<br>• Lead operational discovery sessions to identify organizational needs and propose effective solutions.<br>• Collaborate with cross-functional teams to implement technical and operational enhancements.
  • 2025-11-17T13:19:00Z
IT Support Technician
  • Haslet, TX
  • onsite
  • Contract / Temporary to Hire
  • 33.65 - 38.96 USD / Hourly
  • <p>We are looking for an experienced IT Support Technician to join our team in Haslet, Texas. This Contract to permanent position offers an exciting opportunity to contribute to the seamless functionality of our IT systems and support operations across multiple facilities. The ideal candidate will thrive in a dynamic environment, excel in resolving technical issues, and ensure a high level of professionalism in every interaction.</p><p><br></p><p><strong>Title: IT Support </strong></p><p><strong>Location: Haslet, Tx </strong></p><p><strong>Pay: 30-38 per hour </strong></p><p><strong>Duration: 12-24 Month Contract to hire </strong></p><p><br></p><p>Responsibilities:</p><p>• Diagnose and resolve technical issues related to IT equipment, including hardware, software, and peripherals.</p><p>• Install, configure, and maintain system hardware and software, adhering to design specifications.</p><p>• Monitor system performance and conduct preventative maintenance to ensure optimal functionality.</p><p>• Collaborate with network engineers and external vendors to provide technical support for warehouse operations.</p><p>• Administer user access through Windows Active Directory, Office 365, InTune, and other relevant platforms.</p><p>• Manage technical relationships with external suppliers to ensure smooth operations.</p><p>• Track, manage, and resolve IT issues promptly using a ticketing system.</p><p>• Troubleshoot and resolve network, server, and application concerns to minimize downtime.</p><p>• Develop and refine standard procedures to enhance team efficiency and workflows.</p><p>• Provide on-site and remote support to customers across multiple locations, including lifting and moving equipment up to 50 pounds.</p>
  • 2025-11-21T20:18:45Z
Sr. Income Tax Analyst
  • Irving, TX
  • onsite
  • Permanent
  • 100000.00 - 120000.00 USD / Yearly
  • <p>An established and growing organization in the life sciences sector is seeking a Senior Income Tax Analyst to join its tax team! This position offers broad exposure across corporate tax, including federal and state compliance, ASC 740 tax provision, and indirect tax reporting.</p><p><br></p><p>The ideal candidate will bring strong analytical skills, technical tax expertise, and the ability to thrive in a fast-paced, collaborative environment. This is a great opportunity for someone looking to deepen their corporate tax experience and make a meaningful impact in a company that values precision, efficiency, and innovation.</p><p><br></p><p>Key Responsibilities:</p><p>Tax Compliance & Reporting</p><ul><li>Prepare and review federal and state corporate income tax returns, extensions, and estimated payments.</li><li>Support quarterly and annual ASC 740 tax provision calculations, including journal entries, reconciliations, and disclosures.</li><li>Manage indirect tax compliance (sales & use, property, VAT), including filings, audits, and exemption certificates.</li><li>Maintain and update tax depreciation schedules, and perform state apportionment and nexus analyses.</li></ul><p>Tax Research & Advisory</p><ul><li>Conduct research on federal, state, and local tax laws; monitor legislative updates and assess their potential impact.</li><li>Partner with internal stakeholders and external advisors on tax filings, audits, and notices.</li><li>Assist with internal and external audit requests, providing timely and accurate documentation.</li></ul><p>Process Improvement & Controls</p><ul><li>Ensure the accuracy of tax-related general ledger accounts and financial reporting.</li><li>Identify and implement process improvements to streamline tax operations and increase efficiency.</li><li>Maintain organized, well-documented records of tax filings, workpapers, and supporting schedules.</li></ul>
  • 2025-12-08T16:14:10Z
EMR Analyst
  • Dallas, TX
  • onsite
  • Permanent
  • 145000.00 - 165000.00 USD / Yearly
  • <p>We are looking for an experienced EMR Analyst to join our team in Dallas, Texas. This role focuses on analyzing electronic medical record systems to ensure optimal performance and alignment with organizational goals. The ideal candidate will possess strong technical expertise and a deep understanding of healthcare systems.</p><p><br></p><p><strong>Duties and Responsibilities:</strong></p><ul><li>Provide regular status updates to management as needed.</li><li>Attend meetings and participate in committees as assigned.</li><li>Engage in discussions with stakeholders, offering recommendations and solutions.</li><li>Maintain professionalism and a positive attitude when working under deadlines or in high-pressure situations.</li><li>Collaborate with IT teams and internal departments to identify and implement solutions for operational and technical needs.</li><li>Analyze and resolve Level 1, 2, and 3 user-reported issues, ensuring timely feedback and corrective actions.</li><li>Keep departmental documentation accurate and up to date.</li><li>Perform application and integrated testing for assigned modules.</li><li>Conduct testing in designated environments and validate results with end users.</li><li>Participate in discovery sessions to assess organizational needs.</li><li>Support integration with third-party applications when applicable.</li></ul><p><br></p>
  • 2025-11-10T14:39:01Z
Investment Banking Client Services Analyst
  • Fort Worth, TX
  • onsite
  • Permanent
  • 75000.00 - 105000.00 USD / Yearly
  • Investment Banking Client Services Analyst Fort Worth, TX (Hybrid) Join our dynamic investment firm and empower our global investor community! This vibrant, administrative role demands top-tier communication and meticulous detail. Key Duties: Drive new client onboarding: input CRM data, manage docs, set up reports, and update contacts. Oversee cash flow documentation, resolving investor queries swiftly. Partner with third-party admins for subscriptions, redemptions, AML/KYC. Collaborate with Investor Relations, Treasury, Legal, and Accounting to update wires, signatories, and transfers. Ensure prompt cash processing and deliver rapid responses to investor inquiries on fund admin, tax, and compliance. Qualifications: 2-3 years in investment firm client support. Stellar communication and organization. CRM/Microsoft Office savvy. Perks: Awesome benefits, great 401k match, hybrid flexibility, and work-life harmony! BONUS plus Base! <br> The best way to apply is to email a resume to Joe.faradie @ roberthalf com connect with me on linkedin!!!
  • 2025-12-08T16:14:10Z
Financial Analyst - Financial Services
  • Dallas, TX
  • onsite
  • Permanent
  • 90000.00 - 100000.00 USD / Yearly
  • We are looking for a detail-oriented Financial Analyst to join our team in Dallas, Texas. In this role, you will play a key part in supporting the financial operations of private equity funds, contributing to capital management, investment analysis, and investor relations. This position offers an exciting opportunity to refine your analytical skills while driving meaningful impact within a dynamic environment.<br><br>Responsibilities:<br>• Prepare accurate calculations for capital calls and distributions, ensuring timely execution in alignment with fund strategies and investor needs.<br>• Track and analyze investment performance, delivering insights that enhance fund management and optimize returns.<br>• Support fundraising efforts by developing materials and addressing due diligence inquiries from prospective investors.<br>• Compile and analyze data to create precise and impactful presentations for investor meetings.<br>• Assist in the preparation of monthly and quarterly financial reports, including net asset value assessments and investor capital statements.<br>• Produce ad hoc reports, conduct management fee analyses, and perform cash flow evaluations to support audits and financial reporting requirements.<br>• Collaborate with investment managers and custodians to resolve discrepancies and ensure smooth financial operations.
  • 2025-11-25T18:34:01Z
Data Analyst 5
  • Richardson, TX
  • remote
  • Temporary
  • 45.00 - 55.00 USD / Hourly
  • We are looking for a skilled Data Analytics Specialist to join our team in Richardson, Texas on a long-term contract basis. In this role, you will play a key part in supporting the Enterprise Data Governance team by analyzing, documenting, and enhancing datasets to improve data quality and establish governance standards. You will collaborate with team members and stakeholders to develop tools and processes that ensure data accuracy and usability across the organization.<br><br>Responsibilities:<br>• Conduct detailed data profiling and analysis from multiple sources, providing actionable insights to guide business decisions.<br>• Collaborate with business users to identify critical data elements, establish data quality rules, and define thresholds and requirements.<br>• Create and manage dashboards and visualizations to monitor and improve data quality metrics.<br>• Prepare presentations, documentation, and feedback loops to support data governance initiatives and maintain accurate records.<br>• Assist in delivering project milestones for data governance tools and solutions.<br>• Partner with technology teams and governance groups to implement and expand data governance practices.<br>• Develop workflows and tools to align data quality initiatives with broader data analytics goals.<br>• Support the creation of blueprints and models for data quality improvement strategies.<br>• Ensure compliance with regulatory standards and best practices in data management.<br>• Facilitate cross-functional collaboration to optimize the use of data assets across the organization.
  • 2025-11-10T17:04:17Z
IT Director of Infrastructure
  • Frisco, TX
  • onsite
  • Permanent
  • 170000.00 - 200000.00 USD / Yearly
  • <p>We are seeking a dynamic and experienced <strong>IT Director of Infrastructure</strong> to lead the design, deployment, and management of a modern technology infrastructure. This role requires a confident leader who can take ownership from day one, mentor a high-performing team, and drive innovation—including the integration of AI-based solutions—within a complex organizational environment based just north of Dallas, TX in the Plano / Frisco, TX region. (MUST CURRENTLY RESIDE IN DALLAS / FORT WORTH REGION)</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><br></p><p><strong>Leadership & Team Development:</strong></p><ul><li>Manage, mentor, and grow a team of Infrastructure Engineers.</li><li>Foster a culture of collaboration, accountability, and continuous improvement.</li></ul><p><strong>Infrastructure Strategy & Execution:</strong></p><ul><li>Design and deploy a modern, scalable, and secure technology infrastructure.</li><li>Develop and implement IT strategies aligned with business goals, focusing on reliability, cybersecurity, and exceptional client service.</li></ul><p><strong>Project & Vendor Management:</strong></p><ul><li>Oversee multiple infrastructure projects concurrently, ensuring timely delivery and quality outcomes.</li><li>Manage relationships with third-party vendors and coordinate with internal business units.</li></ul><p><strong>Innovation & Emerging Technologies:</strong></p><ul><li>Stay ahead of industry trends and emerging technologies.</li><li>Design and implement AI-driven solutions to enhance operational efficiency and business capabilities.</li></ul><p><strong>Governance & Compliance:</strong></p><ul><li>Develop and implement cybersecurity solutions for a complex organization.</li><li>Ensure compliance with regulatory requirements and internal policies.</li></ul><p><strong>Financial & Asset Management:</strong></p><ul><li>Develop and manage IT budgets, procurement processes, and asset management.</li><li>Optimize resource allocation and cost efficiency.</li></ul><p><br></p>
  • 2025-11-24T18:34:02Z
Warehouse IT Support Specialist
  • Fort Worth, TX
  • remote
  • Contract / Temporary to Hire
  • 33.00 - 37.00 USD / Hourly
  • <p>Robert Half has a client in the Manufacturing/Distributing industry seeking a Warehouse IT Support Specialist. The ideal candidate for this position would have at least 3 - 5 years of IT support experience within a Warehouse or Manufacturing environment. This will be a contract to hire opportunity. </p><p><br></p><p><strong>Summary</strong></p><ul><li>Responsible for supporting, troubleshooting, and maintaining the technology ecosystem of the warehouse environment, with a primary focus on Zebra handheld scanners and Zebra printers. </li><li>This role ensures seamless device operation to optimize warehouse productivity and accuracy.</li><li>Provide day-to-day technical support for Zebra handheld devices (e.g., TC series scanners) and Zebra label printers (e.g., ZT and GK series) used in warehouse operations.</li><li>Configure, deploy, and troubleshoot Zebra devices for pick, pack, ship, inventory, and receiving processes.</li></ul><p><br></p><p><br></p>
  • 2025-11-24T21:58:43Z
Sr. Accountant
  • Dallas, TX
  • onsite
  • Permanent
  • - USD / Yearly
  • Robert Half has teamed up with a $10 billion + alternative investment firm to assist in the recruitment of a Hedge Fund Portfolio Analyst (Valuation Team). This position will have excellent exposure to Wall Street brokers / banks and will get a basic understanding of the hedge fund industry. Pay range is 55-70K on the base with all benefits paid by the company. The investment firm is open to candidates who have a degree in Accounting or Finance (CPA or parts passed a plus but not required) from a top school. Must have a GPA of 3.4 or higher. <br> IMPORTANT – to be considered for this role, please call Chris Willhite at 972-789-9590 AND reach out to Chris on LinkedIn (email your resume to Chris). <br> The firm has immediate openings for 2 highly experience in and motivated individuals to join the team as a Hedge Portfolio Analyst Team (middle office – valuation). The position reports to the Head of Valuation Reporting and will interact with attorneys, investment bankers, accounting department, senior investment professionals and all internal operations. This is a dynamic opportunity to contribute directly in the growth of a complex and fast moving company as it prepares for its initial public offering. <br> Responsibilities <br> Daily reporting for investment activity (valuation) Preparation and consolidation of investment and financial reporting Interaction with portfolio managers to process information Interaction with Wall Street banks/brokers to obtain and decipher information Review bank loan agreements, trade documentation and bond settlement agreements General ledger maintenance for Fund Accounting <br> Qualifications <br> 1-3 years + experience in the public accounting field BBA/PPA/MPA in Accounting from a top tier, nationally ranked business school CPA required or certification pending Working knowledge of general Finance and Accounting functions Advanced Microsoft Office skills Detail and task-oriented with a strong work ethic Excellent communication and organizational skills Experience in Financial Analysis and Project Management Oracle general ledger system experience is a plus Ability to work 45-50 hours per week <br> IMPORTANT – to be considered for this role, please call Chris Willhite at 972-789-9590 AND reach out to Chris on LinkedIn (email your resume to Chris).
  • 2025-11-07T13:58:55Z
Manager of Data Analytics and Costing
  • Fort Worth, TX
  • onsite
  • Permanent
  • - USD / Yearly
  • We are looking for an experienced Manager of Data Analytics and Costing to join our team in Fort Worth, Texas. This role is essential in driving financial planning, analysis, and costing accuracy within the organization. The ideal candidate will have a strong background in manufacturing cost structures, financial modeling, and team leadership, with a focus on delivering actionable insights and fostering process improvements.<br><br>Responsibilities:<br>• Lead financial planning processes, including budgeting, monthly forecasting, and long-range planning, ensuring alignment with organizational goals.<br>• Conduct detailed variance analyses to compare actual financial results with budgets and forecasts, providing actionable insights and recommendations.<br>• Develop and maintain predictive financial models to support strategic decision-making and scenario planning.<br>• Oversee product and job costing validation processes to ensure accuracy and alignment with operational realities.<br>• Collaborate with operations, production, and supply chain teams to analyze manufacturing variances and identify opportunities for cost savings.<br>• Create and deliver comprehensive management reports and dashboards using advanced tools such as Excel and Power BI.<br>• Implement predictive analytics techniques to anticipate cost trends and mitigate financial risks.<br>• Present financial data and complex analyses in a clear, concise manner for diverse stakeholders, including senior management.<br>• Lead and mentor a team of financial analysts and cost accountants, fostering growth and accountability.<br>• Champion best practices in data analytics and costing, driving continuous improvement across the organization.
  • 2025-12-08T16:14:10Z