We are looking for an experienced Infrastructure Project Manager to oversee and optimize IT service delivery and operations within a regulated aerospace and defense environment. This role focuses on ensuring consistent service performance across infrastructure, applications support, service desk, and endpoint services. By establishing clear standards and driving operational excellence, the position enables technical teams to focus on engineering and architecture. This is a contract-to-permanent opportunity based in Red Oak, Texas.<br><br>Responsibilities:<br>• Lead day-to-day IT operations across service desk, desktop support, infrastructure, and applications support to ensure seamless functionality.<br>• Develop and enforce measurable service standards and performance targets to meet business and regulatory requirements.<br>• Monitor and analyze ticket trends, escalations, and resolution timelines to identify areas for improvement.<br>• Implement root cause analysis and drive service improvement initiatives to enhance operational efficiency.<br>• Create and maintain dashboards and reports to track operational performance and present metrics to stakeholders.<br>• Act as the central authority for IT work requests, managing intake processes and prioritization frameworks.<br>• Coordinate with technical teams to ensure work items are clearly scoped, assigned, and completed within defined timelines.<br>• Ensure compliance with regulatory standards and partner with cybersecurity teams to maintain audit-ready documentation.<br>• Align cross-functional teams to standardized delivery practices and facilitate weekly operations reviews.<br>• Support change management processes and enforce access governance controls to maintain compliance standards.
<p><strong>Our Client</strong> is seeking a highly skilled and proactive <strong>Senior Systems Engineer</strong> to join their IT Infrastructure team. This role is a cornerstone of technical operations, responsible for architecting, maintaining, and securing the mission-critical systems that power their financial services.</p><p>As a Senior Engineer, you will bridge the gap between high-level architectural design and hands-on technical execution. You will lead complex projects, mentor junior staff, and ensure a hybrid environment—spanning on-premises Cisco networking, VMware/Horizon VDI, and Azure cloud services—operates at peak performance and security.</p><p><br></p><p><strong>Title: Systems Engineer </strong></p><p><strong>Location: Carrollton, Tx </strong></p><p><strong>Duration: 6 month extensions possible </strong></p><p><strong>Pay: $50-65 per hour </strong></p><p><br></p><p>Key Responsibilities</p><ul><li><strong>Infrastructure Architecture & Leadership:</strong> Lead the design, testing, and implementation of complex technical projects. Research and architect infrastructure and security solutions in collaboration with the Security team.</li><li><strong>Systems Administration:</strong> Install, configure, and maintain technical infrastructure, ensuring high availability and performance of Enterprise systems.</li><li><strong>VDI & Virtualization Management:</strong> Serve as a Subject Matter Expert in Horizon VDI and VMware environments (7+ years of experience required).</li><li><strong>Cloud Operations:</strong> Manage and optimize the Azure platform, including virtual machines, block storage, Entra ID (Active Directory), virtual networks, and VPN gateways.</li><li><strong>Network & Hardware Support:</strong> Perform mid-to-advanced network administration, including the configuration of Cisco switches and routers.</li><li><strong>Disaster Recovery & Data Protection:</strong> Oversee backup procedures and Disaster Recovery (DR) protocols, utilizing <strong>Pure Storage</strong> for on-premises backup solutions.</li><li><strong>Automation & Efficiency:</strong> Identify and lead efforts to automate repetitive IT processes to improve departmental scaling.</li><li><strong>Security & Compliance:</strong> Monitor system and software security in cooperation with security administrators, ensuring all actions meet organizational confidentiality policies and values.</li><li><strong>Collaboration & Mentorship:</strong> Supervise and mentor junior engineers. Coordinate with outside vendors and cross-functional teams to solve complex problems.</li><li><strong>Documentation & Support:</strong> Prepare and maintain rigorous system documentation. Participate in a 24x7 on-call rotation to support mission-critical operations.</li></ul><p><br></p>
We are looking for a skilled Network Engineer to join our team in Plano, Texas. In this role, you will be responsible for managing and maintaining network infrastructure, ensuring optimal performance and security across systems. The ideal candidate will possess extensive experience with Cisco networking technologies and demonstrate strong problem-solving abilities in a fast-paced environment.<br><br>Responsibilities:<br>• Provide advanced technical support to resolve complex network issues and ensure system functionality.<br>• Travel occasionally to branch locations within the region to address on-site technical needs.<br>• Diagnose and resolve incidents by performing thorough troubleshooting and data-driven analysis.<br>• Implement infrastructure changes and execute network configuration requests.<br>• Install, configure, and maintain network and telecom hardware and software, including routers, switches, firewalls, and wireless access points.<br>• Monitor network performance and quickly identify and resolve issues to maintain uptime.<br>• Strengthen network security by applying appropriate measures and protocols aligned with organizational standards.<br>• Manage backup and recovery processes to safeguard data integrity and availability.<br>• Conduct regular maintenance and updates to ensure network systems operate efficiently.<br>• Document technical details of incidents in ticketing systems and maintain comprehensive records of network configurations and inventory.