We are looking for an experienced Sr. Customer Service Representative to join our team in Fresno, California. This long-term contract position offers an exciting opportunity to work in the food and food processing industry, where you will play a vital role in maintaining strong customer relationships and ensuring seamless operations. The ideal candidate will excel in customer service, possess exceptional organizational skills, and have a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Manage and coordinate customer orders, including pricing, document requests, and inquiries.<br>• Address and resolve customer complaints promptly to ensure satisfaction.<br>• Serve as a subject matter expert for designated systems, providing guidance to internal users.<br>• Build and maintain strong relationships with customers and vendors to enhance competitive positioning.<br>• Monitor and analyze customer data to ensure accuracy and integrity.<br>• Assist with medium to complex data-driven projects aimed at improving operational efficiency.<br>• Provide timely and effective communication to customers regarding order updates and resolutions.<br>• Collaborate with cross-functional teams to streamline processes and improve customer experiences.<br>• Ensure compliance with company policies and procedures in all customer interactions.<br>• Handle customer inquiries with professionalism and a solution-oriented approach.
<p>A fast-paced food service company is seeking a reliable and customer-focused <strong>Customer Service Representative (CSR)</strong> to support daily order processing and client communication. This role is ideal for someone who thrives in a high-volume environment and enjoys assisting customers while ensuring accuracy and efficiency in order management.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer incoming calls and emails from customers regarding orders, products, and delivery updates</li><li>Enter and process customer orders accurately in the system</li><li>Resolve customer inquiries, concerns, and order discrepancies in a professional manner</li><li>Coordinate with warehouse and logistics teams to ensure timely order fulfillment</li><li>Maintain accurate customer records and update account information as needed</li><li>Provide general administrative support to the sales and operations teams</li></ul><p><br></p>
We are looking for an experienced Senior Accountant to join our team on a long-term contract basis in Fresno, California. In this role, you will play a key part in managing financial processes, ensuring accuracy, and supporting the month-end close activities. The ideal candidate will have a strong background in accounting practices and a detail-oriented approach to handling complex financial tasks.<br><br>Responsibilities:<br>• Oversee and execute month-end close procedures to ensure timely and accurate financial reporting.<br>• Manage and maintain the general ledger, ensuring all entries are recorded properly.<br>• Prepare and post journal entries, verifying accuracy and compliance with company policies.<br>• Conduct account reconciliations to identify and resolve discrepancies.<br>• Perform bank reconciliations to ensure alignment between internal records and external statements.<br>• Collaborate with internal teams to streamline accounting processes and improve efficiency.<br>• Analyze financial data and provide insights to support decision-making.<br>• Ensure compliance with accounting standards and regulatory requirements.<br>• Assist in audits and provide necessary documentation to auditors.<br>• Identify opportunities for process improvements and implement best practices.