1 result for It Desktop Support in Fresno, CA

Fresno, CA
onsite
Temporary
26.00 - 30.00 USD / Hourly
We are looking for an experienced Sr. Customer Service Representative to join our team in Fresno, California. This long-term contract position offers an exciting opportunity to work in the food and food processing industry, where you will play a vital role in maintaining strong customer relationships and ensuring seamless operations. The ideal candidate will excel in customer service, possess exceptional organizational skills, and have a proactive approach to problem-solving. Responsibilities: • Manage and coordinate customer orders, including pricing, document requests, and inquiries. • Address and resolve customer complaints promptly to ensure satisfaction. • Serve as a subject matter expert for designated systems, providing guidance to internal users. • Build and maintain strong relationships with customers and vendors to enhance competitive positioning. • Monitor and analyze customer data to ensure accuracy and integrity. • Assist with medium to complex data-driven projects aimed at improving operational efficiency. • Provide timely and effective communication to customers regarding order updates and resolutions. • Collaborate with cross-functional teams to streamline processes and improve customer experiences. • Ensure compliance with company policies and procedures in all customer interactions. • Handle customer inquiries with professionalism and a solution-oriented approach.
2026-03-09T20:48:48Z