<p>We are looking for a dedicated Customer Experience Specialist to join our team on a contract basis. In this role, you will be the first point of contact for our customers, providing exceptional support and ensuring their concerns are addressed with care and professionalism. Based in San Francisco, California, this position offers the opportunity to make a meaningful impact by representing the voice of our customers and contributing to process improvements.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries through a ticketing system, offering prompt and empathetic support.</p><p>• Assist customers with order-related issues, including troubleshooting device malfunctions and guiding them through replacement processes.</p><p>• Provide clear explanations of product features and usability to enhance customer understanding.</p><p>• Troubleshoot app, frame, and WiFi connectivity issues to ensure seamless user experiences.</p><p>• Manage warranty claims and facilitate product returns in a timely and efficient manner.</p><p>• Collaborate with team members and other departments to represent customer feedback and drive improvements.</p><p>• Monitor and maintain high customer satisfaction scores by delivering exceptional service.</p><p>• Adapt to changes and challenges in a fast-paced startup environment.</p>
We are looking for a detail-oriented Client Service Coordinator - Associate to join our team on a contract basis in Redwood City, California. In this role, you will manage front desk operations, provide administrative support for branch events, and assist with client onboarding processes. This is a 12-week assignment, offering an excellent opportunity to contribute to a dynamic environment.<br><br>Responsibilities:<br>• Greet visitors and manage front desk operations with professionalism and efficiency.<br>• Provide administrative support for branch events, including scheduling and coordination.<br>• Assist with onboarding processes for new clients, ensuring all necessary steps are completed accurately.<br>• Handle incoming calls and direct inquiries to the appropriate departments.<br>• Organize and maintain records, ensuring proper filing and documentation.<br>• Coordinate meetings and conference calls, including scheduling and distributing agendas.<br>• Support special projects and ad hoc financial tasks as needed.<br>• Distribute incoming mail and handle correspondence in a timely manner.<br>• Maintain a high level of communication with team members and clients to ensure smooth operations.<br>• Uphold organizational standards by demonstrating strong attention to detail and time management skills.
<p>We are looking for a detail-oriented and welcoming Receptionist to join our team in Dublin, California. This is a long-term contract position where you will play a vital role in creating a positive first impression for visitors and ensuring smooth office operations. The ideal candidate will excel in customer service, have strong organizational skills, and thrive in a fast-paced environment.</p><p><br></p><p>Receptionist Responsibilities Include:</p><p>• Provide exceptional customer service to all visitors, clients, and colleagues, ensuring a positive and detail-oriented experience.</p><p>• Greet and assist guests, connecting them with their designated host.</p><p>• Handle incoming calls efficiently and courteously, directing them to the appropriate contacts.</p><p>• Manage the ordering and stocking of office supplies to maintain adequate inventory levels.</p><p>• Support mail and scanning operations as needed to ensure timely and accurate processing.</p><p>• Oversee the visitor management process, including guest check-in and issuing security access badges.</p><p>• Assist with administrative tasks such as preparing documents, printing, photocopying, and scanning.</p><p>• Coordinate on-site meetings and events by reserving conference rooms and arranging catering services.</p><p>• Collaborate with team members to achieve the goals of the Workplace Services department.</p><p><br></p><p>If you are interested in this Receptionist position, please apply today!</p>
<p>We are looking for a Referral Coordinator to join our team on a contract basis in Oakland, California. In this role, you will support the healthcare team by managing insurance referrals and ensuring seamless coordination for patient care. If you have prior experience in medical front office operations and a solid understanding of basic medical terminology, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage insurance referrals accurately and in a timely manner.</p><p>• Coordinate communication between healthcare providers, insurance companies, and patients.</p><p>• Maintain organized records of referral documentation and patient information.</p><p>• Verify insurance coverage and eligibility for services.</p><p>• Address inquiries from patients and healthcare staff regarding referral processes.</p><p>• Ensure compliance with healthcare regulations and organizational policies.</p><p>• Collaborate with medical front office staff to streamline workflows.</p><p>• Assist in resolving issues related to referral approvals or denials.</p><p>• Provide administrative support to enhance overall patient care coordination.</p><p><br></p><p>If you are interested in this role, please apply and call us at (510) 470-7450</p>
<p>We are looking for an organized and detail-oriented Receptionist to join our well-established firm and collegial team in either our East Bay or Peninsula location. In this role, you will serve as the first point of contact for visitors and clients, ensuring smooth communication and efficient administrative support. If you have strong interpersonal skills and a knack for multitasking, we encourage you to apply. This is a hybrid position with excellent benefits and stellar long term growth opportunities! </p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly, providing a welcoming and organized environment.</p><p>• Answer and manage a multi-line phone system, directing calls to the appropriate departments.</p><p>• Handle email correspondence promptly and professionally, ensuring clear communication.</p><p>• Perform accurate data entry tasks to maintain updated records and databases.</p><p>• Schedule appointments and manage calendars to ensure efficient time management.</p><p>• Organize and maintain files for easy access and retrieval of important information.</p><p>• Coordinate with team members to support daily office operations.</p><p>• Utilize Microsoft Word, Excel, and Outlook to prepare documents and manage communications.</p><p>• Assist in general office tasks to ensure smooth workflow and productivity.</p><p>• Provide exceptional customer service to address inquiries and resolve issues.</p>
