<p>We are looking for a detail-oriented Legal Assistant to join our team in Nashville, Tennessee. This long-term contract position involves providing administrative support by managing records, interacting with stakeholders, and ensuring compliance with regulations. The ideal candidate will have strong organizational skills and the ability to handle sensitive information with discretion.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inquiries from the public, state and federal agencies, and other external stakeholders to provide accurate information.</p><p>• Process fees for certificates and services, and draft correspondence to request additional documents or payments as needed.</p><p>• Update and amend records in the database to ensure compliance with Vital Records laws and policies.</p><p>• Review legal documents, court orders, and applications to determine compliance and process requests for certificates or records.</p><p>• Verify scanned documents for accuracy and ensure proper attachment to electronic records.</p><p>• Manage daily cash operations, maintain the cash drawer, and monitor customer service areas for safety and efficiency.</p><p>• Retrieve original certificates from storage for inclusion in sealed record files and assess supporting documents for accuracy.</p><p>• Report suspicious documents, behaviors, or activities to supervisors for investigation.</p><p>• Track and locate records using database systems to issue certificates or confirm no record exists.</p><p>• Enforce Vital Records laws and policies while explaining procedures to customers.</p>
