<p>The Applications Manager for DMS (Document Management System) & Lawyer Tooling will oversee the implementation, optimization, and support of our client’s document management system (NetDocuments) and other lawyer-facing technology solutions. You will play a pivotal role in enabling secure, efficient document handling and collaboration—partnering with Legal Operations, Technology, Talent, and Practice Group stakeholders to define business requirements, manage vendor relationships, and drive system enhancements.</p><p><br></p><p>You will be responsible for ensuring excellent system performance, user adoption, and compliance with governance standards. The role requires strong technical expertise with DMS platforms, experience supporting legal professionals, and a talent for translating business needs into scalable, effective technology solutions. Success hinges on collaboration, problem-solving, and driving consistent, effective use of lawyer tooling to support firm operations and superior client service.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Planning and Execution:</p><ul><li>Oversee DMS platform and integrations to support operational and business goals.</li><li>Evaluate existing tools and workflows; develop strategies to optimize legal productivity.</li><li>Establish and promote best practices in document management and lawyer tooling.</li><li>Coordinate feature rollouts and integrations for regulatory, security, and user experience alignment.</li></ul><p>Team Supervision and Collaboration:</p><ul><li>Lead integration efforts for lawyer tooling across the technology stack and firm operations.</li><li>Partner with functional teams to gather feedback, define requirements, and drive adoption of new tools.</li><li>Liaise between technical teams, end-users, and vendors for clear communication of capabilities.</li><li>Support training and onboarding to ensure consistent, effective use of legal technology.</li></ul><p>Operational Management and Delivery:</p><ul><li>Oversee configuration, deployment, and maintenance of the DMS, ensuring platform reliability and scalability.</li><li>Monitor system usage and performance; troubleshoot issues and implement enhancements.</li><li>Maintain up-to-date documentation for system configurations, workflows, and user guides.</li><li>Report regularly to leadership on application performance and opportunities for improvement.</li></ul><p>Process Optimization and Innovation:</p><ul><li>Stay current with emerging legal technologies and productivity tools.</li><li>Lead efforts to automate and streamline document workflows, improve search and retrieval, and enhance collaboration.</li><li>Align lawyer tooling with broader strategic goals and business needs.</li><li>Conduct end-user reviews and gather feedback for continuous solution improvement.</li></ul>
<p>Robert Half is seeking a Contract Network Administrator to join our client's IT team. As a Contract Network Administrator, you will be responsible for the design, implementation, and maintenance of the organization's network infrastructure. This role offers an exciting opportunity to work with a respected organization and contribute to the management of a robust and efficient network environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Network Design and Configuration:</strong> Design, deploy, and maintain network infrastructure, including routers, switches, firewalls, and wireless technologies, to ensure optimal performance and security.</li><li><strong>Network Monitoring and Optimization:</strong> Monitor network performance, troubleshoot issues, and implement optimizations to maximize network efficiency and reliability.</li><li><strong>Security Management:</strong> Implement and manage network security measures, including firewalls, intrusion detection systems, and VPNs, to protect against cybersecurity threats.</li><li><strong>Network Maintenance:</strong> Perform routine maintenance tasks, such as software updates, firmware upgrades, and hardware replacements, to ensure network stability.</li><li><strong>Troubleshooting and Support:</strong> Provide technical support and resolve network-related issues reported by users or identified through monitoring tools in a timely manner.</li><li><strong>Documentation:</strong> Maintain accurate documentation of network configurations, procedures, and changes for future reference and compliance purposes.</li><li><strong>Vendor Coordination:</strong> Collaborate with vendors and service providers to procure network equipment, manage service contracts, and troubleshoot complex network issues.</li><li><strong>Capacity Planning:</strong> Assess network capacity, anticipate growth requirements, and make recommendations for upgrades or changes to meet organizational needs.</li></ol><p><br></p>
<p>Robert Half is currently seeking a Contract Systems Administrator to join our client's IT department. As a Contract Systems Administrator, you will be responsible for the configuration, maintenance, and management of the organization's computer systems, servers, and network infrastructure. This is a contract position that offers an exciting opportunity to work with a reputable company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>System Maintenance:</strong> Perform routine system maintenance, including software updates, patch management, and regular system backups to ensure system stability and security.</li><li><strong>Server Administration:</strong> Manage and maintain server hardware and software, including Windows Server, Linux, or other relevant operating systems.</li><li><strong>Network Management:</strong> Oversee network infrastructure, ensuring optimal performance, security, and reliability. This may include switches, routers, firewalls, and wireless access points.</li><li><strong>Security Monitoring:</strong> Implement and monitor security protocols to safeguard systems and data, detect and respond to security breaches, and conduct regular security audits.</li><li><strong>User Support:</strong> Provide technical support to end-users, assisting with system-related issues, troubleshooting, and offering guidance on best practices.</li><li><strong>Documentation:</strong> Maintain detailed records of system configurations, changes, and updates to facilitate system troubleshooting and auditing.</li><li><strong>Capacity Planning:</strong> Assess system performance and capacity, making recommendations for upgrades or enhancements to meet organizational needs.</li><li><strong>Backup and Disaster Recovery:</strong> Develop and implement backup and disaster recovery plans to ensure data integrity and continuity of operations.</li><li><strong>Vendor Collaboration:</strong> Collaborate with technology vendors to ensure timely procurement of hardware and software, and manage vendor relationships.</li></ol><p><br></p>
<p><strong>Contract Type:</strong> 1-year Contract to Hire</p><p><strong>Location:</strong> Hybrid. Must be near one of the following hubs and available onsite two days per week:</p><ul><li>Boston, MA – 02108</li><li>Nashville, TN – 37067</li><li>Charlotte, NC – 28217</li></ul><p><strong>Pay:</strong> $40-42/hr</p><p> </p><p><strong>About the Role</strong></p><p>We are looking for a CX-driven Digital Product Manager to own and elevate the digital customer experience on their website. This is more than a product role—it’s about designing customer journeys, optimizing campaign experiences, and driving measurable engagement and conversion.</p><p> </p><p>You will be the voice of the customer, applying user-centered design principles, journey mapping, and data insights to create digital experiences that delight users and support business growth.</p><p>If you thrive at the intersection of UX, marketing campaigns, and analytics, this is the role for you.</p><p> </p><p><strong>What You’ll Do</strong></p><ul><li>Own and optimize customer journeys and campaign experiences across their own website.</li><li>Apply UX and user-centered design principles to improve engagement, conversion, and satisfaction.</li><li>Analyze behavioral and qualitative data, including Medallia surveys, to identify friction points and opportunities.</li><li>Partner with marketing, UX, engineering, and content teams to design and launch campaign journeys, lead gen pages, and CMS-driven experiences.</li><li>Map customer journeys, uncover insights, and recommend actionable improvements.</li><li>Serve as a strategic advisor, translating data into decisions and aligning stakeholders around user-focused solutions.</li><li>Use tools like Contentsquare and Builder.io to monitor and enhance digital performance.</li><li>Drive initiatives independently while maintaining close collaboration across cross-functional teams.</li></ul><p> </p>
<p><strong>Program Manager</strong></p><p><strong>Employment Type:</strong> Temporary / Contract (52 Weeks) </p><p><strong>Location:</strong> Franklin, TN </p><p><strong>Pay: </strong>Available on W2 </p><p><strong>About the Role</strong></p><p>We are seeking a highly skilled <strong>Program Manager</strong> to lead and coordinate multiple complex projects and drive successful program outcomes. This role is ideal for an experienced professional who excels in strategic planning, cross‑functional coordination, stakeholder engagement, and delivery excellence within a regulated industry environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage and oversee multiple concurrent projects to achieve overarching program goals.</li><li>Develop, implement, and maintain detailed program schedules from inception through delivery.</li><li>Establish and communicate the program roadmap, including milestones, progress updates, development challenges, and success metrics.</li><li>Identify, assess, and monitor program risks; implement mitigation strategies as needed.</li><li>Continuously evaluate opportunities for improving cost efficiency, performance, and delivery timelines.</li><li>Build, manage, and track program budgets.</li><li>Facilitate effective communication and alignment across project teams and business units.</li><li>Lead stakeholder engagement and ensure high levels of satisfaction throughout the program lifecycle.</li><li>Maintain awareness of industry trends, business conditions, and internal practices that may impact program execution.</li></ul><p><br></p>
We are looking for an experienced Service Delivery Manager to lead and oversee IT field operations across multiple locations. This role involves managing onsite IT teams, resolving technical escalations, and ensuring the efficient delivery of IT support services. The ideal candidate will possess strong leadership abilities and a customer-focused approach to drive operational excellence.<br><br>Responsibilities:<br>• Supervise and provide guidance to onsite IT support teams, ensuring accountability and high performance.<br>• Act as the primary escalation point for complex technical issues requiring onsite intervention.<br>• Manage vendor relationships for supplemental support, including contract negotiations and performance evaluations.<br>• Collaborate with stakeholders to align field operations with organizational IT objectives and roadmaps.<br>• Monitor and analyze KPIs and SLAs to enhance service delivery and operational efficiency.<br>• Develop and enforce policies and procedures for onsite IT support and incident management.<br>• Oversee the installation, configuration, and troubleshooting of IT hardware and physical devices.<br>• Coordinate logistics for IT equipment shipments, moves, and installations during practice transitions.<br>• Ensure compliance with security, privacy, and regulatory requirements across field operations.<br>• Promote a culture of customer service and continuous improvement within the field team.
<p>Robert Half is currently seeking a Contract PC Technician to join our client's IT support team. As a Contract PC Technician, you will be responsible for providing essential technical support, maintaining desktop systems, and ensuring the efficient operation of PCs within the organization. This is a contract position that offers an exciting opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Hardware Support:</strong> Install, configure, and troubleshoot desktop computers, laptops, and peripherals (e.g., printers, monitors) to ensure they function correctly.</li><li><strong>Software Installation:</strong> Install, update, and maintain software applications, operating systems, and security patches on desktop systems.</li><li><strong>Technical Support:</strong> Provide technical assistance to end-users, diagnosing and resolving hardware and software issues in a timely manner.</li><li><strong>Hardware Maintenance:</strong> Perform hardware upgrades, repairs, and preventive maintenance on PCs, ensuring optimal performance and reliability.</li><li><strong>Inventory Management:</strong> Maintain accurate records of PC hardware and software assets, including tracking and procurement of new equipment as needed.</li><li><strong>User Training:</strong> Assist end-users in understanding and using software applications and provide guidance on best practices for PC usage.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li><strong>Security Compliance:</strong> Ensure that PCs are in compliance with security policies, including antivirus and system security updates.</li></ol><p><br></p>
<p>Robert Half Technology is searching for a skilled <strong>Help Desk Support Specialist </strong>for a client headquartered in Nashville, Tennessee. This role is a 6-month contract with the possibility of extension based on performance, 40 hours per week and is 100% remote. </p><p><br></p><p><strong>Responsibilities: </strong></p><p>• Respond to incoming service requests in a timely manner, gather pertinent information and document in the Help Desk System</p><p>• Classify, and prioritize all service requests according to department standards and guidelines</p><p>• Troubleshoot issues related to personal computer hardware, software, and operating systems; printers; email; network/internet access; mobile devices, and any other requests within the scope of their expertise. </p><p>• Document all activity in a timely manner using the internal Help Desk System according to departmental standards and guidelines. </p><p>• Reassign and/or escalate service requests in a timely manner to the appropriate resource and level when necessary</p><p>• Work with Support Engineers and other internal service providers to guarantee smooth handoffs</p><p>• Mentor Help Desk Technician I staff to improve their technical proficiency and customer service level </p><p>• Assist DS Support Manager with internal projects that improve the overall effectiveness of the Help Desk Team</p><p>• Monitor Help Desk Team workloads and backlogs to facilitate higher service level and achieve team goals </p>
<p>Robert Half is seeking a <strong>Contract Systems Engineer</strong> to join our client's IT infrastructure team. In this role, you will be responsible for the design, implementation, maintenance, and optimization of the organization’s systems and infrastructure. This contract position is ideal for a detail-oriented professional with a strong technical background in systems architecture and enterprise IT environments.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>System Design & Implementation:</strong> Design and implement scalable, secure, and reliable systems to support business operations and growth.</li><li><strong>Infrastructure Maintenance:</strong> Administer and maintain Windows and/or Linux servers, virtualization platforms (e.g., VMware, Hyper-V), and cloud-based services (e.g., Azure, AWS).</li><li><strong>Performance Monitoring:</strong> Monitor system performance and troubleshoot issues to ensure high availability and efficiency of infrastructure.</li><li><strong>Security & Compliance:</strong> Implement system security protocols, manage patching schedules, and ensure compliance with organizational policies and industry regulations.</li><li><strong>Backup & Recovery:</strong> Manage backup solutions and disaster recovery plans to ensure data integrity and business continuity.</li><li><strong>Automation & Scripting:</strong> Develop automation scripts and tools (e.g., PowerShell, Python) to streamline system administration tasks.</li><li><strong>Documentation:</strong> Maintain technical documentation for configurations, processes, and procedures.</li><li><strong>Collaboration:</strong> Work closely with network engineers, developers, and support staff to resolve complex issues and support IT projects.</li></ul><p><br></p>
<p>Robert Half is seeking a Contract Data Analyst to join our client's team. As a Data Analyst, you will be responsible for collecting, processing, and analyzing data to provide actionable insights that support business decisions. This contract position offers an exciting opportunity to work with a dynamic team and help drive data-driven strategies for a respected organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Data Collection and Analysis:</strong> Collect, clean, and analyze data from various sources to identify trends, patterns, and insights that inform business decisions.</li><li><strong>Reporting:</strong> Create and maintain dashboards, reports, and visualizations that communicate findings to stakeholders in a clear and concise manner.</li><li><strong>Data Validation:</strong> Ensure data integrity by conducting regular audits, validation, and quality checks.</li><li><strong>Collaboration:</strong> Work closely with cross-functional teams to understand data requirements and provide insights that support strategic goals.</li><li><strong>Data Modeling:</strong> Develop and maintain data models, forecasts, and simulations to support business planning and operations.</li><li><strong>Trend Analysis:</strong> Monitor key performance indicators (KPIs) and analyze data trends to identify opportunities for improvement.</li><li><strong>Documentation:</strong> Document data processes, methodologies, and findings to ensure transparency and reproducibility of results.</li><li><strong>Ad Hoc Analysis:</strong> Provide ad hoc analysis and reporting support as needed to assist in decision-making processes.</li></ol><p><br></p>
<p>📌 <strong>Exciting Opportunity: Mutual Fund ('40 Act) Paralegal – $150K+</strong> ⚖️💼</p><p>Are you a detail-oriented <strong>Paralegal</strong> with extensive experience in mutual fund law? This is your chance to join a leading legal group where your contributions will make a significant impact on a dynamic and fast-paced team. When you bring your expertise in open-end, closed-end, and exchange-traded funds, you'll help shape the future of financial compliance and legal strategy!</p><p><br></p><p>🌟 <strong>What You’ll Do As A Mutual Fund Paralegal:</strong></p><p>✔️ Support attorneys with fund registration updates, compliance documentation, and organizational tasks related to mutual funds & ETFs</p><p>✔️ Assist in fund product development, launches, and reorganizations 📈</p><p>✔️ Prepare materials for Board of Directors and committee meetings using tools like Diligent Boards 📄</p><p>✔️ Coordinate fund contracts and shareholder reports, and assist with tender offer filings</p><p>✔️ Organize and maintain fund records and keep officer/manager databases updated</p>
<p>Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will play a key role in providing advanced technical support to end-users, troubleshooting complex issues, and ensuring the efficient operation of IT systems. This is a contract position that offers an exciting opportunity to work with a reputable company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Advanced Troubleshooting:</strong> Diagnose and resolve complex technical issues related to hardware, software, and network systems, serving as an escalation point for Tier 1 support.</li><li><strong>Ticket Resolution:</strong> Handle escalated support tickets, ensuring that they are resolved in a timely and efficient manner while maintaining high levels of end-user satisfaction.</li><li><strong>User Training:</strong> Provide guidance and training to end-users on software applications, system best practices, and advanced problem-solving techniques to improve self-sufficiency.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues, contributing to a knowledge base for the IT support team.</li><li><strong>Vendor Coordination:</strong> Collaborate with third-party vendors and service providers to facilitate problem resolution and the procurement of hardware or software solutions.</li><li><strong>Remote Support:</strong> Offer remote assistance to users, ensuring prompt and effective resolution of issues, especially in situations where on-site support is not required.</li><li><strong>Root Cause Analysis:</strong> Investigate and identify the root causes of recurring technical problems, and work on strategies to prevent their reoccurrence.</li><li><strong>Escalation Management:</strong> Collaborate with Tier 3 support teams to resolve issues that require advanced technical expertise, ensuring seamless handover of escalated tickets.</li></ol><p><br></p>
<p>Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you will be responsible for resolving highly complex technical issues, providing expert guidance, and ensuring the organization's IT systems operate at peak performance. This is a contract position offering an opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Advanced Problem Resolution:</strong> Serve as the highest level of technical support, resolving the most complex issues related to hardware, software, and network systems.</li><li><strong>Escalated Ticket Management:</strong> Handle and take ownership of escalated support tickets, ensuring prompt resolution and maintaining end-user satisfaction.</li><li><strong>Technical Leadership:</strong> Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical problems.</li><li><strong>Root Cause Analysis:</strong> Investigate and identify the root causes of recurring technical issues, working on strategies to prevent their reoccurrence and improve system stability.</li><li><strong>Documentation and Knowledge Sharing:</strong> Maintain a knowledge base of complex technical issues and solutions, facilitating knowledge transfer within the IT support team.</li><li><strong>Collaboration with Other Teams:</strong> Collaborate with Tier 2 and Tier 3 support teams, as well as system administrators and network engineers, to resolve issues and optimize IT systems.</li><li><strong>Vendor Coordination:</strong> Work closely with third-party vendors and service providers to facilitate problem resolution and the procurement of advanced hardware or software solutions.</li><li><strong>Performance Optimization:</strong> Identify opportunities for performance optimization, capacity planning, and system improvements to meet the organization's evolving needs.</li></ol><p><br></p>
<p>Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the first point of contact for end-users seeking technical assistance, providing essential support and ensuring a seamless user experience. This is a contract position that offers an opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>User Support:</strong> Provide friendly and efficient technical support to end-users via various channels, including phone, email, and chat, addressing a wide range of hardware and software issues.</li><li><strong>Ticket Management:</strong> Log, prioritize, and track support requests using a ticketing system, ensuring timely and accurate resolution of problems.</li><li><strong>Troubleshooting:</strong> Diagnose and resolve basic technical issues related to desktops, laptops, software applications, printers, and other IT peripherals.</li><li><strong>Password Resets:</strong> Assist users with password resets and account access issues, following security protocols and authentication procedures.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li><strong>User Training:</strong> Provide guidance to end-users on software applications and best practices, helping them become more self-reliant.</li><li><strong>Escalation:</strong> Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem resolution.</li><li><strong>Remote Support:</strong> Offer remote assistance to users to resolve issues, especially in situations where on-site support is not required.</li></ol><p><br></p>
We are looking for an experienced HR Senior Project Manager to join our team on a long-term contract basis. This role will focus on providing strategic guidance and project oversight for human resources activities related to mergers, acquisitions, joint ventures, divestitures, and other corporate transactions. The position requires a proactive and detail-oriented individual who can collaborate with various HR subject matter experts to address integration challenges and ensure the success of employee onboarding, compliance, and organizational design processes.<br><br>Responsibilities:<br>• Lead HR project management efforts for mergers, acquisitions, and related corporate transactions, ensuring deliverables are met on time.<br>• Collaborate with HR subject matter experts to address integration concerns, including benefits, compensation, payroll, onboarding, and compliance.<br>• Develop and execute project plans that align with corporate goals and timelines.<br>• Oversee the onboarding process for employees from acquired entities, ensuring smooth transitions.<br>• Provide strategic guidance to HR leadership and corporate teams regarding acquisition processes.<br>• Identify opportunities for process improvement and automation to enhance efficiency and the employee experience.<br>• Build and maintain strong relationships with HR leaders, operational teams, and external vendors involved in acquisitions.<br>• Ensure adherence to employment compliance standards throughout acquisition processes.<br>• Support HR teams by creating documentation, providing training, and offering solutions to complex challenges.<br>• Represent HR in meetings and calls with corporate leadership to address and resolve transaction-related issues.
<p>Staff Accountant sought by a well‑established organization headquartered in Franklin, TN, overseeing approximately 70 subsidiary companies across multiple industries including automotive, real estate, and insurance. This Staff Accountant role will primarily support 30–40 of the entities operating in the insurance space. Because the parent company is self‑insured, the insurance operations involve significant intercompany activity—creating a dynamic and highly complex accounting environment. Position Overview This contract-to-permanent Staff Accountant role is ideal for a highly detail-oriented accountant who thrives in a fast‑paced, multi‑entity structure. A core focus of the role will be performing complex reconciliations that require exceptional accuracy and consistency. The ideal candidate is an analytical thinker, highly proficient in Excel, and comfortable navigating advanced systems and large data sets.</p><p>Key Responsibilities: Perform detailed and complex account reconciliations across 30–40 insurance‑related entities Analyze intercompany activity within a self‑insured corporate structure Manage and manipulate large data sets using advanced Excel tools Prepare journal entries, schedules, and reports as needed Collaborate with internal teams to research variances and resolve discrepancies Support month-end and year-end close processes Learn and adapt quickly to the company’s ERP and financial systems</p>
<p>We are looking for a skilled Business Systems Analyst with expertise in NetSuite to join our team in Tennessee. In this role, you will play a pivotal part in optimizing system processes, managing integrations, and ensuring seamless operations across multiple platforms. This position offers an opportunity to collaborate with diverse teams and drive impactful changes in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Design and implement strategic processes to improve system efficiency and ensure consistent data quality.</p><p>• Act as the primary NetSuite administrator, managing configurations, workflows, reports, and user roles.</p><p>• Collaborate with internal teams and external consultants to enhance NetSuite functionality and resolve system issues.</p><p>• Lead process improvements for financial and operational workflows, including order-to-cash, procure-to-pay, and revenue recognition.</p><p>• Manage system integrations with platforms such as Shopify, Avalara, and Bill, ensuring smooth data synchronization.</p><p>• Develop and deliver user training sessions and create thorough documentation for system processes.</p><p>• Troubleshoot technical issues related to integrations and coordinate solutions with vendors.</p><p>• Maintain detailed records of system architecture, integration logic, and software usage.</p><p>• Support vendor negotiations to optimize contracts and manage software costs effectively.</p><p>• Supervise IT helpdesk operations and ensure timely resolution of technical concerns.</p>
We are looking for a detail-oriented Accounting Analyst to join our team in Nashville, Tennessee. This long-term contract position is ideal for someone with strong analytical skills and a solid background in financial operations. The role will involve handling various accounting tasks, ensuring accuracy in financial reporting, and supporting business processes within the financial services industry.<br><br>Responsibilities:<br>• Investigate and resolve discrepancies in inventory and receiving transactions within the accounting system.<br>• Close and document aged work orders, ensuring proper records are maintained.<br>• Manage price updates, trade agreements, and related financial adjustments.<br>• Reconcile banking and cash transactions, addressing any inconsistencies found.<br>• Handle customer and vendor settlements, including aging account cleanup efforts.<br>• Identify and correct settlement variances while adhering to financial policies.<br>• Support business account reconciliations and implement necessary adjustments.<br>• Assess and process bad debt write-offs in compliance with approval guidelines.<br>• Execute testing scenarios and document findings to ensure financial workflows operate correctly.<br>• Conduct post-release validations to confirm accurate system performance and financial transactions.
We are looking for a detail-oriented Inventory Clerk to join our team in Portland, Tennessee. In this Contract to permanent position, you will play a key role in ensuring smooth inventory operations while maintaining excellent relationships with customers and internal teams. This role requires a proactive approach to problem-solving and a commitment to delivering outstanding service.<br><br>Responsibilities:<br>• Respond promptly and professionally to customer inquiries regarding products and account information.<br>• Prepare, process, and review customer orders and shipment documents to ensure accuracy.<br>• Provide product recommendations and prepare detailed quotes based on customer needs.<br>• Communicate unit pricing, shipping schedules, and follow up to ensure timely delivery.<br>• Collaborate with production, shipping, warehouse, and accounting teams to trace and resolve delayed or missing shipments.<br>• Build strong relationships with external sales agencies and customers through open communication and exceptional service.<br>• Submit and compile credit or refund requests, ensuring proper documentation and accuracy.<br>• Address customer concerns by investigating issues, providing solutions, and following up to ensure satisfaction.<br>• Assist team members in achieving departmental goals by fostering a cooperative and supportive environment.<br>• Develop a thorough understanding of product lines to effectively meet customer needs and provide informed recommendations.
