We are looking for an experienced Account Manager to join our team in Nashville, Tennessee, and play a pivotal role in managing client relationships and ensuring the seamless delivery of benefit plans. This position is ideal for someone with strong attention to detail who excels at analyzing benefit programs and enhancing client satisfaction. The Account Manager will work closely with internal teams and external stakeholders to drive success and improve processes.<br><br>Responsibilities:<br>• Maintain and nurture relationships with clients and brokers to ensure retention and satisfaction.<br>• Identify and address issues within benefit plans to enhance the client and member experience.<br>• Support senior account team members with implementation tasks for new and renewed business.<br>• Prepare and analyze specialty plan reports on a weekly, monthly, and quarterly basis.<br>• Participate in end-of-contract evaluations for stop-loss coverage.<br>• Collaborate on special projects aimed at improving internal processes and client outcomes.<br>• Act as a liaison between internal operations and clients to ensure programs are administered effectively.
<p>We are seeking a highly motivated and detail-oriented Finance Manager to oversee and optimize our accounting operations and financial processes. This role is responsible for maintaining accurate financial records, managing key accounting functions, and supporting strategic financial initiatives across the organization. This position requires a hands-on leader who can balance day-to-day accounting responsibilities with high-level financial oversight and process improvement.</p><p><br></p><p><strong>Work Schedule & Environment</strong></p><ul><li><strong>Hybrid Schedule:</strong> Monday–Friday (Fridays remote)</li><li><strong>Supervisory responsibilities: </strong>0</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Plan, implement, and oversee overall accounting strategy</li><li>Manage and perform daily accounting operations</li><li>Oversee full-cycle accounting, including:</li><li>Cash receipts and treasury functions</li><li>General ledger and payroll</li><li>Budgeting and cash forecasting</li><li>Revenue and expenditure variance analysis</li><li>Fixed assets and debt activity</li><li>Perform account reconciliations, including trust accounts and capital assets</li><li>Oversee check runs and financial transactions</li><li>Review contracts and ensure financial compliance</li><li>Manage and monitor installer compliance processes</li><li>Analyze financial data and establish key performance indicators (KPIs)</li><li>Prepare and present accurate and timely financial reports</li><li>Ensure adherence to accounting policies, procedures, and best practices</li><li>Lead inventory cycle count processes and oversight</li><li>Coordinate and oversee annual audits</li><li>Provide financial insights and recommendations to leadership</li><li>Support special projects and strategic initiatives as needed</li></ul>