We are looking for a Procurement Specialist to join our team in Indianapolis, Indiana, and contribute to the success of our real estate and property operations. In this long-term contract role, you will play a vital part in managing procurement activities, streamlining purchasing processes, and ensuring efficient contract negotiations. Your expertise in procurement functions will drive impactful results and support our business objectives.<br><br>Responsibilities:<br>• Oversee and manage procurement processes to ensure timely and cost-effective acquisition of goods and services.<br>• Develop and implement purchasing strategies to optimize operations and maintain compliance with company policies.<br>• Prepare, review, and manage purchase orders in alignment with organizational needs.<br>• Collaborate with vendors and suppliers to negotiate favorable contract terms and build long-term partnerships.<br>• Monitor procurement activities to ensure quality standards and delivery deadlines are consistently met.<br>• Analyze market trends and supplier performance to identify opportunities for cost savings and process improvements.<br>• Maintain accurate records of procurement transactions and ensure adherence to regulatory requirements.<br>• Provide guidance and support to internal teams regarding procurement policies and best practices.<br>• Resolve issues related to procurement, contracts, or supplier performance in a timely and effective manner.
<p>Our client is looking for a skilled Procurement / Strategic Sourcing Specialist to oversee procurement strategies for capital construction projects in Indianapolis, Indiana. This role is critical in ensuring the availability of services, controlling costs, mitigating risks, and fostering supplier diversity. The ideal candidate will collaborate with project teams, suppliers, and legal departments to develop robust supply chain strategies and negotiate contracts effectively.</p><p><br></p><p>This employer offers a hybrid work model allowing for remote work 2 days/week. And they offer a robust benefits package including 401K match, paid time off, health, vision, dental, HSA, and wellness programs. </p><p><br></p><p>Responsibilities:</p><p>• Develop and implement procurement strategies tailored for capital construction projects, focusing on cost control, risk mitigation, and supplier diversity.</p><p>• Lead competitive sourcing initiatives and guide solicitation teams through the solicitation process.</p><p>• Manage contract negotiations, redlining, and execution in collaboration with legal teams and business units.</p><p>• Build and maintain strong relationships with suppliers to enhance service quality, pricing, and diverse supplier participation.</p><p>• Conduct market analyses to identify trends and opportunities for cost savings within the construction category.</p><p>• Monitor supplier performance and compliance, addressing any issues to ensure high standards are maintained.</p><p>• Serve as a trusted advisor on procurement processes and best practices for assigned categories of spend.</p><p>• Create and distribute both standard and complex purchase orders efficiently and in alignment with project requirements.</p><p>• Identify and implement continuous improvement opportunities within the supply chain to drive efficiency.</p><p>• Mentor and cross-train team members while documenting job responsibilities for knowledge sharing.</p>
We are looking for an experienced Product Owner to join our team in Indianapolis, Indiana. This is a long-term contract position that requires strong expertise in product management and Agile methodologies. The ideal candidate will excel at bridging the gap between business needs and technical solutions, ensuring seamless collaboration across teams and delivering impactful results.<br><br>Responsibilities:<br>• Develop and maintain a detailed product roadmap and backlog aligned with organizational goals.<br>• Collaborate with cross-functional teams to translate product vision into actionable tasks and deliverables.<br>• Facilitate requirement gathering sessions, user interviews, and stakeholder discussions to define clear objectives.<br>• Lead Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives to ensure smooth project execution.<br>• Monitor project milestones and risks, ensuring timely delivery of high-quality outcomes.<br>• Coordinate documentation efforts and provide end-user training as needed to support product adoption.<br>• Communicate project updates, milestones, and outcomes to stakeholders and leadership effectively.<br>• Utilize tools like Jira, Confluence, or Azure DevOps to track progress and streamline workflows.<br>• Partner with onshore and offshore teams to ensure alignment and successful delivery of project goals.<br>• Stay informed on industry trends and best practices to continuously improve product management processes.
We are looking for a detail-oriented Bookkeeper to manage financial transactions for a diverse portfolio of clients. This role requires precision, efficiency, and the ability to handle multiple accounting tasks simultaneously. The ideal candidate will have strong expertise in QuickBooks and a commitment to maintaining accurate records.<br><br>Responsibilities:<br>• Process accounts payable and accounts receivable transactions promptly and accurately.<br>• Handle payroll operations, ensuring compliance with applicable laws and timely payments.<br>• Conduct bank reconciliations to ensure all financial records align with bank statements.<br>• Maintain general ledger accounts and perform account reconciliations regularly.<br>• Manage month-end close activities, ensuring all financial data is properly recorded.<br>• Enter and update financial data with precision to maintain complete and accurate records.<br>• Assist clients in resolving discrepancies and provide support for financial inquiries.<br>• Utilize QuickBooks to manage and track financial records efficiently.<br>• Prepare financial reports and summaries for client review.<br>• Collaborate with clients to ensure their bookkeeping needs are met effectively.
<p>Robert Half is looking for a Hospital Logistics Specialist to join our client located downtown, Indianapolis. In this role, you will be responsible for facilitating requisitions, inventory management, receiving, and projects. You will ensure that orders are filled timely and accurately, and that products are inspected for damage, expiration, and proper packaging. You will also perform cycle counts and physical inventories, and coordinate the availability and delivery of products. In addition, you will provide excellent customer service and ensure that aisle/storeroom maintenance and cleanliness is constantly maintained. This position may require on-call rotation and weekend coverage.</p><p> </p><p><strong>Shift:</strong> Monday - Friday 10pm - 6:30am</p><p> </p><p>Responsibilities</p><ul><li>Facilitate requisitions, inventory management, receiving, and projects</li><li>Ensure orders are filled timely and accurately</li><li>Verify product by description, item number, and quantity</li><li>Inspect products for damage, expiration, and proper packaging</li><li>Perform cycle counts and physical inventories</li><li>Coordinate the availability and delivery of products, to include equipment, mail and/or linen</li><li>Provide excellent customer service</li><li>Ensure aisle/storeroom maintenance and cleanliness is constantly maintained</li><li>May be required to work on-call and weekends</li></ul><p> </p>
We are looking for a detail-oriented Accounting Assistant to join our team in Columbus, Indiana. This is a long-term contract position offering an excellent opportunity to contribute to financial operations and support accounting processes. The ideal candidate will demonstrate proficiency in accounting systems and tools while ensuring accuracy in financial transactions.<br><br>Responsibilities:<br>• Process and manage accounts payable and accounts receivable transactions with accuracy and timeliness.<br>• Utilize accounting software systems such as Great Plains and ADP to maintain financial records.<br>• Prepare and manage billing functions to ensure proper invoicing and payment tracking.<br>• Reconcile cash activity and ensure proper documentation of financial transactions.<br>• Support general accounting functions, including journal entries and ledger management.<br>• Generate reports and financial statements using Microsoft Excel and other tools.<br>• Collaborate with team members to maintain compliance with financial policies and procedures.<br>• Provide assistance in the preparation of audits and financial reviews.<br>• Monitor and resolve discrepancies in financial data or transactions.<br>• Maintain organized records and ensure confidentiality of financial information.
We are looking for a detail-oriented Collections Specialist to join our team in Indianapolis, Indiana. In this contract role, you will play a vital part in managing accounts receivable, ensuring timely payment posting, and establishing effective payment arrangements. This position is ideal for someone with strong organizational skills and a focus on maximizing cash flow from outstanding accounts.<br><br>Responsibilities:<br>• Process and post payments accurately using accounting software systems.<br>• Contact clients to negotiate and establish payment arrangements for overdue accounts.<br>• Utilize tools such as Accurint and CRM systems to track and manage collections activities.<br>• Respond to inbound calls professionally to address billing inquiries and resolve payment issues.<br>• Handle claim administration tasks to ensure proper documentation and follow-up.<br>• Monitor accounts receivable to identify and prioritize collection efforts.<br>• Collaborate with internal teams to streamline billing functions and optimize collection processes.<br>• Maintain accurate records of all collections and payment activities.<br>• Analyze accounts to identify discrepancies and take corrective actions as needed.<br>• Ensure compliance with company policies and relevant financial regulations.
We are offering an exciting opportunity for a Billing Specialist in Indianapolis, Indiana. As a Billing Specialist, your primary role will be to manage and execute full-cycle billing functions and collaborate with various team members for efficient operations. You will also be expected to analyze financial data, ensure adherence to client billing requirements, and contribute to process improvements. <br><br>Responsibilities:<br><br>• Accurately execute full-cycle billing functions, including client bills, client statements, and audit letters.<br>• Collaborate effectively with the Finance Director, Billing Manager, and attorneys to ensure adherence to client billing requirements in monthly invoices.<br>• Actively participate in discussions related to client budgets and client rates.<br>• Analyze and address deductions to bills in collaboration with attorneys.<br>• Proactively contribute to improving the billing process to minimize future deductions.<br>• Monitor and update information for new clients and matters regarding billing guidelines, invoice formats/settings, discount, and rate arrangements.<br>• Assist the Billing Manager with mid-month and month-end proforma runs.<br>• Maintain professionalism and responsiveness to provide best-in-class service to attorneys, staff, vendors, and clients.<br>• Understand and efficiently use the Firm’s electronic billing system to process ebilling invoices.<br>• Identify performance trends and issues in relation to practice group profitability and client fee agreements.<br>• Generate reports, analyze data, and prepare spreadsheets.<br>• Analyze financial data to propose effective billing solutions.<br>• Understand discounting, rates, pricing, and volume discounts.<br>• Support team members and proactively assist others to meet deadlines.<br>• Process electronic invoicing of clients using client-determined external websites.<br>• Understand and utilize billing software to maintain information.<br>• Highlight aging WIP to Management and analyze for handling mainly during year-end close.
We are looking for a skilled Full Charge Bookkeeper to join a dynamic construction company in Indianapolis, Indiana. In this role, you will manage various accounting functions, including accounts payable, accounts receivable, payroll, and general financial reporting. The ideal candidate will bring industry-specific expertise, exceptional organizational skills, and the ability to thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Process vendor invoices, subcontractor pay applications, and credit card transactions while ensuring proper coding, approvals, and policy compliance.<br>• Prepare and track construction-related billings and progress payment applications, maintaining accuracy and adherence to project-specific requirements.<br>• Monitor accounts receivable collections, follow up on outstanding balances, and maintain detailed aging reports.<br>• Handle weekly or bi-weekly payroll processing for field and office employees, ensuring compliance with wage and hour regulations.<br>• Maintain accurate payroll records and respond promptly to payroll-related inquiries and concerns.<br>• Assist with month-end closing activities, including journal entries and account reconciliations.<br>• Support project managers by tracking job costs and providing detailed financial reports.<br>• Collaborate with the accounting team during audits and compliance reviews.<br>• Reconcile vendor statements and resolve any discrepancies in a timely manner.<br>• Provide assistance with lien waivers and other construction billing requirements.
<p>The Robert Half Healthcare Practice is working with a healthcare organization in the Indianapolis area to add a <strong>Medical Charge Entry Specialist </strong>to their team. This will be a fully onsite position. </p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Responsibilities for the position include the following:</strong></p><ul><li><strong>Accurate Charge Entry:</strong> Precisely input physician charges into the billing system.</li><li><strong>Coding Expertise:</strong> Maintain up-to-date knowledge of all procedural and diagnostic codes (CPT, ICD-10, etc.), correctly identify appropriate codes, and educate staff on proper coding practices when errors occur.</li><li><strong>Coding Issue Resolution:</strong> Collaborate with staff to resolve coding discrepancies and associated billing problems.</li><li><strong>Daily Charge Balancing:</strong> Reconcile and balance charges on a daily basis to ensure accuracy.</li><li><strong>Payment Posting:</strong> Accurately post payments collected by the office or department.</li><li><strong>Confidentiality:</strong> Uphold strict confidentiality of all patient and financial information.</li></ul>
<p>We are looking for an Accounts Payable Staff member to join our client's team in Indianapolis, Indiana. In this role, you will manage the accounts payable process, ensuring accurate and timely handling of invoices, payments, and reconciliations. This is an excellent opportunity for a detail-oriented individual to contribute to the efficiency of our financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Process daily accounts payable transactions, including invoice posting and vendor payment preparation.</p><p>• Verify the accuracy of purchase orders and invoices, ensuring proper matching and reconciliation.</p><p>• Maintain and analyze the accounts payable aging report, providing timely updates and reports as needed.</p><p>• Perform reconciliations of bank statements and ensure deposits are accurately recorded in the general ledger.</p><p>• Ensure accounts payable sub-ledgers align with the general ledger and resolve discrepancies.</p><p>• Manage vendor data, ensuring accurate records for year-end reporting and compliance.</p><p>• Complete month-end and year-end closing processes within strict deadlines.</p><p>• Support audit processes by providing required documentation and reports, as well as assisting auditors with inquiries.</p><p>• Identify opportunities to automate manual accounting tasks using relevant software.</p><p>• Implement procedures to improve efficiency and accuracy in the accounts payable process.</p>
We are offering an exciting opportunity for a Software Developer to join our team in FISHERS, Indiana, United States. In this role, you will be responsible for backend development, bug tracking, and the use of various software such as Atlassian Jira, GitHub, and C++. Your primary responsibilities will include processing customer applications, maintaining customer records, resolving customer inquiries, and monitoring customer accounts.<br><br>Responsibilities: <br><br>• Develop software using C++ and other relevant programming languages <br>• Utilize Atlassian Jira for project management and issue tracking <br>• Conduct backend development tasks to enhance system functionality <br>• Monitor and resolve bugs using bug tracking mechanisms <br>• Use GitHub for version control and code sharing <br>• Implement AB Testing to improve software performance <br>• Adhere to Agile Scrum methodologies for project management <br>• Incorporate Ajax in software development for creating asynchronous web applications <br>• Develop APIs for integrating different software components <br>• Utilize ASP.NET for building server-side web applications.
Position: Mass Tort/Medical Malpractice Litigation Paralegal <br> About Us: A rapidly growing law firm with a core emphasis on complex litigation, including mass tort and medical malpractice cases. We are committed to delivering exceptional advocacy for our clients while fostering a collaborative and supportive team environment for our staff. <br> Role Overview: We are looking for a skilled and detail-oriented Mass Tort/Medical Malpractice Litigation Paralegal to join our dynamic legal team. The ideal candidate will bring experience in managing high-volume, complex litigation cases. This position requires someone highly adaptive to a fast-paced setting, capable of managing multiple cases simultaneously. <br> Key Responsibilities: Provide comprehensive support to attorneys in all stages of case preparation and management. Prepare, draft, and organize legal documents, including pleadings, discovery, and medical record summaries. Maintain case files in both electronic and paper-based formats. Conduct factual and medical research to assist in case development. Collaborate with clients, expert witnesses, and external vendors. Create summaries, timelines, and exhibits for use in hearings, depositions, and trials. Monitor deadlines to ensure timely compliance with all filing requirements. Support trial preparations and assist during court hearings or trials as needed.
We are looking for an experienced Controller to join a dynamic manufacturing company in Indianapolis, Indiana. This role is ideal for a detail-oriented individual who thrives in a fast-paced environment and has a strong background in financial management and accounting processes. The successful candidate will play a key role in ensuring the accuracy and integrity of financial records while supporting operational growth.<br><br>Responsibilities:<br>• Oversee and manage the month-end close process to ensure timely and accurate reporting.<br>• Maintain and reconcile the general ledger, ensuring all financial transactions are properly recorded.<br>• Prepare and post journal entries to support accurate financial statements.<br>• Manage accounts payable and accounts receivable functions, ensuring efficient operations.<br>• Conduct financial reconciliations to validate data accuracy and compliance with US GAAP.<br>• Analyze financial data and provide insights to support strategic decision-making.<br>• Collaborate with internal teams to improve accounting processes and ensure adherence to regulatory standards.<br>• Utilize Excel and other tools to create detailed financial reports and forecasts.<br>• Ensure compliance with all financial regulations and company policies.<br>• Support audits and provide documentation as needed.
<p><strong>Part-Time Accounting Specialist (Hybrid – Carmel, IN)</strong></p><p><em>3–4 Month Project | Monday–Friday, 8AM–12PM</em></p><p><br></p><p>We’re hiring a <strong>Part-Time Accounting Specialist</strong> for a short-term project supporting our financial services client located in Carmel. This hybrid role offers a consistent morning schedule with <strong><u>two days onsite</u></strong> in our Carmel office and three days remote.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process and reconcile incoming payments received via mail and lockbox (checks, wires, credit cards)</li><li>Process NSF/declined payments</li><li>Prepare journal entries and maintain accurate records</li><li>Run and analyze accounts receivable reports</li></ul>
<p>Are you a self-motivated sales professional with a passion for driving results? We are seeking a highly motivated MDU (Multi-Dwelling Unit) Sales Executive to join our client's team and spearhead the adoption of super-fast fiber services in the multi-dwelling market segment. This role requires a proactive, results-driven individual who thrives on building relationships, negotiating agreements, and delivering exceptional service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Actively identify and pursue new Multi-Dwelling Unit (MDU) opportunities within the assigned region.</li><li>Negotiate ROE agreements with property owners and entities to facilitate the installation of telecommunications infrastructure.</li><li>Develop and maintain a robust sales pipeline, managing the entire sales cycle from prospecting to closing deals.</li><li>Cultivate and nurture long-term relationships with clients, offering outstanding service and support throughout the sales process.</li><li>Achieve and exceed sales targets by implementing innovative strategies and maintaining high energy and focus.</li><li>Collaborate with internal teams to develop and execute effective sales strategies tailored to the market.</li><li>Stay current with industry trends, market conditions, and competitive offerings to best position fiber services.</li><li>Accurately report sales forecasts, performance metrics, and key achievements.</li><li>Attend industry events, trade shows, and networking opportunities to generate leads and increase brand presence.</li><li>Continuously enhance your knowledge of fiber services, technology advancements, and industry developments.</li></ul><p><br></p>
<p><strong>About the Role</strong></p><p>We are seeking a highly capable and proactive <strong>HubSpot Consultant</strong> to take full ownership of our HubSpot platform. The ideal candidate will not only manage and optimize the system, but also play a key role in coaching and enabling our sales and marketing teams to use HubSpot to its fullest potential.</p><p>This is a 100% onsite position (with one day per week work-from-home flexibility) in Indianapolis. The role will focus on workflow automation, dashboard reporting, and team enablement – turning HubSpot into a powerful tool to drive insights, traffic, and sales performance.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>HubSpot Management & Optimization</strong></li><li>Oversee daily operations of HubSpot across Marketing, Sales, and Service Hubs.</li><li>Set up and maintain workflows aligned with the sales process.</li><li>Implement lead scoring, lifecycle stages, segmentation, and automation best practices.</li><li><strong>Sales Process Enablement</strong></li><li>Understand and map out the sales process in HubSpot.</li><li>Create and optimize pipelines, deal stages, and task automation.</li><li>Train the team to use HubSpot as part of their daily sales routines.</li><li><strong>Team Coaching & Support</strong></li><li>Coach internal stakeholders on how to use HubSpot efficiently.</li><li>Provide ongoing support and conduct regular training sessions.</li><li>Act as an internal consultant and subject matter expert.</li><li><strong>Dashboarding & Reporting</strong></li><li>Build and maintain dashboards for sales, traffic, and marketing analytics.</li><li>Provide actionable insights to leadership based on HubSpot data.</li><li>Monitor performance metrics and KPIs.</li><li><br></li><li><strong>Collaboration & Stakeholder Engagement</strong></li><li>Work closely with Marketing, Sales, and Leadership teams.</li><li>Report directly to Mark, with dotted-line reporting to Eva and India.</li><li>Collaborate with external HubSpot consultants as needed (e.g., Tyler from Arbor).</li></ul><p><br></p><p><br></p><p><br></p>
We are looking for a detail-oriented Accounting Clerk to join our team in a position that offers long-term potential. This part-time role provides flexibility with 24 to 32 hours per week and will be fully remote. The ideal candidate will have experience with accounts payable, billing, and invoice processing, as well as familiarity with Sage Intacct.<br><br>Responsibilities:<br>• Process accounts payable transactions accurately and efficiently.<br>• Manage billing entries and resolve discrepancies in a timely manner.<br>• Perform data entry tasks related to financial records and invoices.<br>• Ensure all invoice processing is completed with precision and meets deadlines.<br>• Utilize Sage Intacct for accounting tasks and reporting.<br>• Collaborate with team members to streamline accounting workflows.<br>• Maintain organized and up-to-date financial documentation.<br>• Address and resolve any accounting-related inquiries or issues.
<p>We are looking for a detail-oriented and motivated Title Specialist to join our team in Indianapolis, Indiana. In this Contract-to-permanent position, you will play a key role in processing and perfecting automotive titles accurately and efficiently, ensuring compliance with state-specific requirements. This role requires strong organizational skills, a collaborative mindset, and the ability to thrive in a fast-paced, goal-driven environment. This is an in-office position.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Accurately process and perfect automotive titles in the correct lending partner's name within established timelines.</p><p>• Verify and audit loan and title documents to ensure all details are accurate and complete.</p><p>• Maintain the Title Check Queue and ensure tasks are managed effectively and efficiently.</p><p>• Provide timely and constructive feedback to management on title processing issues.</p><p>• Deliver exceptional customer service and meet established service level agreements.</p><p>• Stay informed about state-specific title laws and requirements for lien perfection.</p><p>• Handle sensitive information with a high level of professionalism and confidentiality.</p><p>• Assist in updating internal processes to reflect changes in state titling forms and requirements.</p><p>• Monitor accounts for potential fraud or irregularities and escalate concerns appropriately.</p><p>• Document information in the system of record following applicable policies and procedures.</p>
<p>We are in search of a Billing Specialist to become an integral part of our team. This role entails maintaining precise and up-to-date financial records with a focus on billing operations. The position is situated in Indianapolis, Indiana, where you will be using unique accounting software systems, and handling customer queries and issues efficiently.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Handle the billing for complex customers, ensuring accuracy and efficiency at all times</p><p>• Facilitate the processing of customer credit applications, ensuring accuracy and efficiency at all times</p><p>• Oversee and manage customer credit records, maintaining their accuracy consistently</p><p>• Handle and resolve customer inquiries, providing timely and suitable solutions</p><p>• Monitor and manage customer accounts, taking necessary actions when required</p><p>• Utilize accounting software systems for various accounting functions</p><p>• Efficiently handle and respond to inbound calls from customers</p><p>• Use computerized billing systems to ensure efficient and error-free billing procedures</p><p><br></p>
We are looking for a skilled Financial Analyst to join our team in Fishers, Indiana. In this long-term contract role, you will play a pivotal part in analyzing financial data, identifying trends, and supporting decision-making processes. This position is ideal for someone with a strong background in financial modeling and data analysis who thrives in a detail-oriented environment.<br><br>Responsibilities:<br>• Analyze and interpret large data sets to provide actionable insights and recommendations.<br>• Develop and maintain financial models to support business planning and forecasting.<br>• Perform variance analysis to identify trends and discrepancies in financial performance.<br>• Create detailed reports and presentations for stakeholders, highlighting key findings.<br>• Utilize advanced Excel formulas and data mining techniques to streamline data manipulation.<br>• Conduct ad hoc financial analyses to address specific business questions and challenges.<br>• Collaborate with cross-functional teams to gather and validate financial data.<br>• Ensure the accuracy and integrity of financial information in reports and dashboards.<br>• Monitor financial performance metrics and recommend strategies for improvement.
We are looking for a detail-oriented Credit Clerk to join our team in Indianapolis, Indiana. This is a long-term contract position offering an excellent opportunity to contribute to financial operations within a dynamic environment. The ideal candidate will excel in processing payments, managing bank transactions, and ensuring accurate reconciliation of accounts.<br><br>Responsibilities:<br>• Review payment requests to confirm all necessary documentation is complete before processing.<br>• Process a variety of payments and transfers, including wire transfers and electronic fund transfers (EFT).<br>• Address and resolve bank exceptions related to positive pay operations.<br>• Conduct thorough research and assist with account reconciliations to ensure accuracy.<br>• Manage the movement of funds between bank accounts efficiently and securely.<br>• Utilize Microsoft Excel to organize, analyze, and track financial data.<br>• Collaborate with team members to streamline treasury operations and enhance efficiency.<br>• Ensure compliance with company policies and financial regulations during payment processing.
<p>We are looking for a dedicated Customer Service Representative to join our team in Lawrence, Indiana. In this position, you will play a vital role in supporting veterans by handling membership renewals, addressing inquiries, and ensuring excellent service delivery. This role requires strong communication skills and the ability to manage high call volumes during peak periods.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Respond to incoming calls and assist veterans with membership renewals and inquiries.</p><p>• Accurately input data from conversations into the system while maintaining attention to detail.</p><p>• Manage high call volumes efficiently, handling up to 150 calls per day during busy periods.</p><p>• Deliver exceptional customer service by addressing concerns and providing appropriate solutions.</p><p>• Ensure compliance with company policies and procedures while interacting with customers.</p><p>• Utilize Microsoft Word and Excel to perform basic office tasks and maintain documentation.</p><p>• Collaborate with team members to improve processes and enhance customer satisfaction.</p><p>• Maintain an attentive and empathetic demeanor during all interactions.</p><p>• Adapt to changing priorities and workloads, demonstrating flexibility in a fast-paced environment.</p>
We are looking for a dynamic and strategic HR Director to join a rapidly expanding organization based in Indianapolis, Indiana. In this pivotal role, you will oversee all aspects of human resources, driving initiatives that align with the company’s growth and shaping its workplace culture. This position offers the unique opportunity to collaborate with leadership and contribute to the organization’s long-term success.<br><br>Responsibilities:<br>• Oversee comprehensive HR functions, including payroll, benefits administration, employee relations, talent acquisition, and compliance.<br>• Develop, implement, and maintain HR policies, procedures, and best practices to ensure organizational efficiency.<br>• Collaborate with senior leadership to design and execute strategic HR plans, including succession planning and organizational development.<br>• Provide guidance and support to managers and employees across multiple locations, fostering a cohesive and productive work environment.<br>• Manage payroll processes in coordination with the payroll team, ensuring accuracy and timeliness.<br>• Lead onboarding and recruitment efforts for new locations, including remote hiring for corporate and field positions.<br>• Mentor and supervise HR staff, such as the Office Manager, while preparing for potential team growth.<br>• Act as a trusted advisor to leadership, offering insights and recommendations on people-related strategies.<br>• Ensure compliance with employment laws and regulations, mitigating risks and maintaining organizational integrity.<br>• Drive initiatives to enhance employee engagement and satisfaction across the organization.
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Indianapolis, Indiana. This position plays a key role in delivering exceptional service to our customers while supporting business operations. As part of a non-profit organization, you will have the opportunity to make a meaningful impact while working in a dynamic, collaborative environment. This is a Long-term Contract position.<br><br>Responsibilities:<br>• Handle a wide range of customer service tasks, including responding to inquiries and resolving issues efficiently and effectively.<br>• Process integrated and non-integrated orders accurately, ensuring customer satisfaction and addressing errors promptly.<br>• Prepare and deliver monthly reports to management, providing accurate data and insights.<br>• Collaborate with freight carriers to file claims for damaged or lost goods, ensuring cost recovery.<br>• Utilize various software tools, including Salesforce, Microsoft Word, Excel, and Gmail, to manage daily tasks effectively.<br>• Maintain up-to-date knowledge of organizational products and services to address customer needs and provide effective solutions.<br>• Ensure department files and records are organized and current, adhering to best practices.<br>• Communicate effectively with customers, colleagues, and stakeholders, fostering positive relationships.<br>• Suggest and implement process improvements to enhance customer service operations.<br>• Handle sensitive data and information with discretion and confidentiality.
