We are looking for an Administrative Assistant to support daily office operations. This role is ideal for someone who enjoys keeping workstreams organized, communicating effectively with staff and customers, and ensuring administrative tasks are completed accurately and on time. The position offers the opportunity to contribute across scheduling, documentation, office coordination, and financial support activities while handling sensitive information with discretion.<br><br>Responsibilities:<br>• Coordinate schedules for managers and team members, arranging meetings, appointments, and related logistics to keep daily operations running smoothly.<br>• Create, update, and organize business records, reports, and correspondence while maintaining accurate filing systems in both digital and paper formats.<br>• Perform routine office support tasks such as data entry, document scanning, filing, and record tracking with a strong focus on accuracy and timeliness.<br>• Monitor office supply levels, help arrange equipment needs, and support the overall readiness of the workplace for employees and visitors.<br>• Serve as a reliable point of contact for incoming calls and general inquiries, delivering courteous service to internal teams and external customers.<br>• Review and process administrative documents, including invoices and expense submissions, and provide support for payables and receivables activities when needed.<br>• Assist with employee-related administrative tasks such as onboarding documentation and the upkeep of personnel records in accordance with company standards.<br>• Help plan and organize internal meetings, team events, and occasional travel arrangements, ensuring details are communicated and completed effectively.<br>• Handle confidential business and employee information responsibly while supporting additional administrative assignments and special projects as priorities evolve.
<p><strong><em>Job title: Senior Associate, Portfolio GenAI</em></strong></p><p><strong><em>Location: Boston, MA; 4 days in office</em></strong></p><p><strong><em>Compensation: $150-175k + Bonus </em></strong></p><p><br></p><p>We are looking for a Senior Associate / Consulltant GenAI to help advance AI-driven initiatives across a private equity-backed portfolio in MetroBoston. In this role, you will shape practical generative AI plans, guide high-impact use cases from evaluation through rollout, and support lasting adoption across portfolio companies. The position is well suited for an individual with consulting projects from a management consulting background. Your discipline and strong execution skills who can coordinate stakeholders, monitor progress, and help translate strategic objectives into measurable results. Your recent strategic AI emphasis is key.</p>
<p>Robert Half is working with a respected healthcare organization on the North Shore seeking an Office Manager to join its team. This is a permanent role reporting into a Director, responsible for managing a small team of administrative staff. This is a true operations role which overlaps with several departments.</p><p><br></p><p>The desired Office Manager must have prior experience working in a healthcare facility or medical office. The selected candidate must also have prior supervisory experience. Day to day responsibilities involve managing the administrative workflow, supporting HR functions, staff development, and managing facility/vendor related communications.</p><p><br></p><p>A Bachelor's Degree is preferred, but relevant experience would be considered in lieu of a degree.</p><p><br></p><p>Target salary is around $95K, and the benefits are strong.</p><p><br></p><p>If interested and qualified please apply to this listing directly or email an up to date resume to Bill.Nichols@roberthalf. Thanks!</p>
<p>My client, an excellent boutique PE Firm is hiring for a Corporate Controller to join their team. The Corporate Controller will report directly to the CFO and handle all things corporate accounting related in addition to assisting the Partners out with some family office type duties. This is an individual contributor type of role. Compensation for this position is $170-190K + Bonus. This company has been growing very nicely over the past 10 years, the founders all have excellent backgrounds from well-known companies, they offer a hybrid working arrangement, nice benefits, a great work life balance and people like working here!</p><p><br></p><p>If interested in hearing more, please email your resume to matthew.katz@roberthalf ASAP. Thank you.</p>
<p>We are looking for a Senior Audit Associate to join a growing public accounting team in Norwood, Massachusetts. This position is ideal for an audit specialist with experience serving nonprofit organizations who wants to take on broader engagement ownership while continuing to develop in a collaborative environment. You will work closely with associates and clients, contribute to high-quality audit delivery, and support multiple engagements in a firm that values career growth and work-life balance.</p><p><br></p><p>Responsibilities:</p><p>• Lead and coordinate several audit engagements at once, helping keep fieldwork, deliverables, and client communication on schedule.</p><p>• Examine and refine audit workpapers for nonprofit and for-profit clients, with most assignments focused on nonprofit organizations.</p><p>• Partner with audit managers and firm leadership to address client accounting matters and support accurate, timely reporting.</p><p>• Provide day-to-day guidance to audit associates assigned to engagements and review their work for completeness and quality.</p><p>• Assess complex audit issues, identify practical solutions, and apply sound judgment throughout the engagement process.</p><p>• Ensure engagements are performed in accordance with applicable auditing standards, reporting requirements, and firm policies.</p><p>• Communicate proactively with clients to gather information, resolve questions, and maintain strong working relationships.</p><p>• Contribute to a team-oriented environment by supporting process improvement, knowledge sharing, and ongoing staff development.</p>
We are looking for a Senior Financial Analyst to support financial planning, performance reporting, and operational decision-making for the business in Nashua, New Hampshire. In this role, you will turn financial and operational data into practical insights that help leaders improve results, manage risk, and plan effectively. The position offers the opportunity to work closely with cross-functional stakeholders while influencing budgeting, forecasting, and long-term business performance.<br><br>Responsibilities:<br>• Analyze monthly results, forecasts, and operating trends to highlight performance gaps, emerging risks, growth opportunities, and the factors influencing outcomes.<br>• Build and refine analytical models that address financial and operational questions using relevant systems, data sources, and reporting tools.<br>• Deliver clear financial reports and present insights to leaders, helping guide decisions with well-supported recommendations.<br>• Contribute to annual budgets, recurring forecasts, long-range plans, and supporting reports that inform business strategy.<br>• Assess business cases, capital spending proposals, and resource planning decisions in partnership with operational and functional leadership.<br>• Provide finance support for cross-department initiatives aimed at improving efficiency, performance, and overall business results.<br>• Establish and monitor key performance indicators to measure success and identify areas needing attention or improvement.<br>• Share effective analytical methods, reporting practices, and useful tools with other finance team members when appropriate.
We are looking for a dependable Logistics Clerk to support daily warehouse operations in Middleboro, Massachusetts. This Long-term Contract opportunity is ideal for someone who works carefully, stays organized, and takes pride in preparing customer orders with accuracy. In this role, you will help ensure fragile picture frame products are selected, inspected, packed, and readied for shipment in a fast-paced distribution setting.<br><br>Responsibilities:<br>• Select customer orders by reviewing packing documentation and matching items to requested specifications<br>• Examine picture frames and related materials to confirm quality, condition, and order accuracy before shipment<br>• Package fragile merchandise such as frames and glass with protective materials to reduce the risk of transit damage<br>• Create shipping labels and process outgoing orders through warehouse and carrier software systems<br>• Prepare completed shipments for pickup and maintain an orderly flow of goods through the shipping area<br>• Support receiving and shipping activities while following productivity expectations and workplace procedures
We are looking for an accomplished Attorney/Lawyer to join a civil litigation defense practice in Boston, Massachusetts. This opportunity is suited for a senior legal specialist with deep experience handling insurance defense and construction-related disputes, along with other complex liability matters. The role offers the chance to manage cases strategically, deliver strong client advocacy, and contribute to a collaborative firm environment focused on long-term success.<br><br>Responsibilities:<br>• Manage insurance defense cases involving construction, general liability, personal injury, product liability, and malpractice claims.<br>• Lead litigation strategy from initial case assessment through resolution, including settlement negotiations, mediation, and trial preparation.<br>• Draft persuasive motions, briefs, and legal memoranda to support case development and advocacy efforts.<br>• Oversee discovery activities, including written discovery, document review, depositions, and analysis of evidentiary records.<br>• Represent clients in court appearances, hearings, conferences, and other litigation proceedings.<br>• Evaluate legal and factual issues to advise clients on risk, exposure, and practical defense strategies.<br>• Coordinate trial readiness by organizing case materials, preparing witnesses, and developing arguments for presentation.<br>• Work independently while maintaining responsive communication with clients, colleagues, and other stakeholders throughout the litigation process.
We are looking for a Customer Service Representative to join a busy team in North Billerica, Massachusetts. This Long-term Contract position is ideal for someone who thrives in a fast-paced office, communicates with confidence, and can keep service activities organized from start to finish. The person in this role will support daily customer interactions, coordinate technician scheduling, and work closely with internal teams to ensure timely and accurate service delivery.<br><br>Responsibilities:<br>• Coordinate technician appointments and manage scheduling changes to keep service operations running efficiently.<br>• Respond to inbound customer inquiries professionally and provide clear updates on service requests, timelines, and order details.<br>• Partner with internal sales staff and other team members to align customer needs with service availability and next steps.<br>• Enter and maintain customer orders and service information with a high level of accuracy in company systems.<br>• Handle a mix of phone-based communication, including incoming calls and outbound follow-up related to scheduling and customer support.<br>• Monitor open requests and proactively address issues that could affect response times or customer satisfaction.<br>• Support day-to-day office coordination by sharing information across teams and helping maintain an organized workflow.
<p><strong>Senior Finance Associate, FP& A</strong></p><p><strong>Boston - Hybrid: 3 days in office</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Drive the annual budgeting process and maintain regular forecasting updates to reflect business performance and changing priorities.</p><p>• Build financial models and forward-looking analyses that support strategic planning and long-term outlook development.</p><p>• Prepare management reports, performance summaries, and trend evaluations for senior leaders and key stakeholders.</p><p>• Work closely with cross-functional partners to compare actual results against plans and improve financial alignment across the organization.</p><p>• Conduct variance reviews to identify underlying drivers, explain performance shifts, and highlight areas requiring attention.</p><p>• Assist with journal entry support and contribute to special projects that require financial evaluation and recommendations.</p><p>• Analyze financial data to uncover risks, surface opportunities, and support informed decision-making across the business.</p>
<p><strong>Position: Vice President, Finance</strong></p><p><strong>Boston - Hybrid: 3 days in office</strong></p><p><br></p><p><strong>About the Role:</strong></p><p>A leading global investment firm is seeking a Vice President of Finance to provide leadership across its U.S. Corporate Finance function. This role will oversee day-to-day finance operations, drive key strategic priorities, and partner with senior finance and business leaders across the organization.</p>
<p>We are looking for an Operations Analyst to support finance-related workflows in Warwick, Rhode Island. This position focuses on maintaining accurate financial records, preparing reporting support, and helping ensure timely completion of compliance-related activities. The ideal candidate brings strong attention to detail, sound analytical judgment, and the ability to manage several priorities in a deadline-driven environment.</p><p><br></p><p>Responsibilities:</p><p>• Monitor daily financial transactions and verify the accuracy of receivables, payables, journal activity, and cash balancing records.</p><p>• Complete reconciliations and perform account analysis to assist with financial statements, audit preparation, and required tax and regulatory reporting.</p><p>• Coordinate the preparation and submission of licensing, compliance, and tax documentation while tracking due dates and follow-up items.</p><p>• Assist with commission administration by reviewing calculations, updating records, addressing exceptions, and responding to broker-related questions.</p><p>• Investigate billing, payment, customer account, and finance-related discrepancies and drive issues through resolution.</p><p>• Maintain vendor master data, enter necessary adjustments, and support accurate processing across finance systems.</p><p>• Identify process improvement opportunities that strengthen reporting quality, operational consistency, and overall efficiency.</p><p>• Provide cross-functional backup support for essential finance activities and maintain familiarity with core accounting procedures.</p>
<p>My client, a reputable Real Estate Firm in Newton is hiring a Property Accounting Manager to join their team. The Property Accounting Manager will oversee the Accounting for a Commercial, Residential and Mixed Used Portfolio for the company along with a team of Property Accountants Compensation for this position is $130-160K + 15-20% Bonus. This company is about to launch a new fund and has been very successful with their growth over the past many years. Additionally, they offer strong benefits, a hybrid working arrangement, nice growth potential, a normal 9-5 work day and a nice team culture.</p><p><br></p><p>If interested in hearing more, please email your resume to matthew.katz@roberthalf or message me on Linkedin ASAP. Thank you</p>
We are looking for a confident and detail-oriented Customer Service Representative to support contract follow-up activities for a construction-focused organization. This Long-term Contract position is ideal for someone who communicates with persistence and clarity while keeping account details accurate and organized. The person in this role will help move outstanding agreements toward completion, resolve payment-related questions, and maintain clear records of customer interactions.<br><br>Responsibilities:<br>• Contact customers regarding unsigned agreements and identify any issues preventing completion<br>• Review accounts with payment holds, research outstanding balances, and clarify next steps with customers<br>• Use persuasive and clear communication to encourage timely contract completion<br>• Reissue electronic documents for signature and ensure outdated requests are withdrawn when needed<br>• Access customer records to place calls or send messages and document each interaction thoroughly<br>• Track follow-up activity carefully to help reduce delays and support contract resolution<br>• Coordinate with internal teams as needed to address account concerns and remove obstacles to completion
<p>We are seeking an Assistant Controller to join our growing organization in Lakeville, MA. The Assistant Controller plays a key role in supporting the Controller and ensuring the accuracy, consistency, and efficiency of the accounting operations. Partnering with finance and operational leaders to improve accounting processes, implement best practices, and ensure timely and accurate financial reporting. </p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Coordinate month-end closing activities – own the General Ledger. This includes preparation of journal entries, management reports and account reconciliations.</li><li>Assist with monthly forecast and annual budget processes.</li><li>Review and analyze trends related to product order activity, labor utilization, SG& A spend, inventory valuation accuracy.</li><li>Perform monthly, quarterly and annual income statement and balance sheet analytics, assist operations team on development of business, perform ad hoc analysis and support special projects as needed.</li><li>Assist with requirements of both internal and external auditors during quarterly and annual audits. Maintain compliance with US GAAP and all company accounting policies, as well as procedural documentation for compliance initiatives.</li><li>Collaborate with external CPA</li></ul>
<p>We are looking for an experienced Assistant Controller to join a manufacturing organization in the Worcester area. This role is ideal for a hands-on accounting leader who can guide a small team while staying closely involved in core financial operations. The position offers the opportunity to support accurate reporting, strengthen operational finance processes, and contribute to budgeting and performance analysis in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Lead the full monthly close cycle, ensuring deadlines are met and financial results are accurate and complete.</p><p>• Supervise and support a small accounting team while remaining actively involved in day-to-day accounting activities.</p><p>• Prepare monthly financial reports and management packages that provide clear insight into business performance.</p><p>• Oversee general ledger activity, account reconciliations, and the integrity of financial data across the organization.</p><p>• Partner with operations to monitor cost accounting activity, inventory balances, and manufacturing-related financial trends.</p><p>• Analyze gross margin performance and identify key drivers affecting profitability.</p><p>• Take an active role in developing annual budgets and supporting forecast updates throughout the year.</p><p>• Assist with audit preparation and help maintain compliance with applicable reporting and billing requirements, including government-related standards when needed.</p>
<p>We are looking for a Customer Service Representative to support order management, customer communication, and account growth for a manufacturing business in Fitchburg, Massachusetts. This role combines strong service skills with administrative accuracy, helping customers receive timely information while ensuring orders, quotes, and related documentation are handled efficiently. The ideal candidate is organized, detail-oriented, and confident working with both customers and internal sales partners to maintain positive business relationships.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer orders from entry through fulfillment, monitor progress, and coordinate follow-up to help meet delivery expectations.</p><p>• Build and maintain customer accounts by identifying opportunities to reconnect with prior clients and support outreach to prospective business contacts.</p><p>• Strengthen long-term customer relationships by responding to needs promptly and contributing to retention and revenue growth efforts.</p><p>• Recommend relevant products and additional solutions during customer interactions to encourage expanded sales and referral opportunities.</p><p>• Work closely with regional sales leaders and sales representatives to address customer requests, resolve order concerns, and support active opportunities.</p><p>• Review inactive or lost accounts, conduct follow-up communication, and help revive business where appropriate.</p><p>• Prepare and verify customer information, quotations, and order details to support accurate processing and smooth coordination with shipping.</p><p>• Handle initial lead response activities, share outcomes with internal stakeholders, and assist with marketing-related follow-up such as samples, mailings, and outreach calls.</p><p>• Contribute to overall quality standards and provide additional administrative or customer support tasks as needed.</p><p><br></p><p><strong><em><u>For immediate consideration please reach out ASAP to Eric Lebow 508-205-2127 </u></em></strong></p><p><strong><em><u>**This role is 100% in office M-F 8-5** </u></em></strong></p><p><br></p><p><br></p>
<p>Global Manufacturing Company with expanding North American Operations in the Woburn area seeks an Assistant Controller to support a rapidly growing business segment. This position will report into a Head of Finance, manage a team of 5 responsible for driving the day-to day accounting and financial reporting processes supporting multi-site locations. The Assistant Controller will be involved in monthly reporting, financial statement preparation, account analysis, technical accounting issues, staff development, business partnering with operation teams and will be the point person with all SOX and internal control initiatives taking place. BS Degree required, MBA or CPA preferred with 8+ years of strong GAAP, financial reporting, technical accounting, audit and SOX experience. Previous Manufacturing or Distribution industry experience desired within a multi-national publicly traded company. Strong leadership and Business Partnering skills needed as well as this position will be a key member of Finance team. This is a very exciting time to be joining this firm that is built out for expansion with aggressive growth plans over the next 3-5 years. Excellent benefits here including strong CTO plan, 8% 401K match program and remote flexibility (2 days from home). If interested, reach out to dino.valeri@roberthalf;com or message me thru LinkedIn. </p><p><br></p>
<p>We are looking for a Office/Medical Billing Specialist to support financial operations for a healthcare setting in Massachusetts. This Contract position focuses on billing accuracy, benefit coordination, account maintenance, and responsive service for residents and families. The ideal candidate brings hands-on experience with medical billing workflows, government program eligibility processes, and account reconciliation while working effectively in a fast-paced business office environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee Medicaid application processing, periodic eligibility reviews, and continued benefit administration to help maintain uninterrupted coverage.</p><p>• Keep resident census information current by coordinating admissions, transfers, discharges, and related financial records with accuracy.</p><p>• Generate private-pay billing statements and patient liability invoices, while handling payment posting, collection efforts, and follow-up on outstanding balances.</p><p>• Submit consolidated billing claims, research discrepancies, and work through billing issues to support timely resolution.</p><p>• Prepare daily bank deposits, verify balances, reconcile deposit activity, and complete electronic submissions accurately.</p><p>• Address questions from residents and family members regarding invoices, account status, and other financial matters in a clear and attentive manner.</p><p>• Maintain resident personal needs accounts and perform regular reconciliations to ensure proper documentation and account accuracy.</p><p>• Support the Business Office Manager with month-end close activities, audit preparation, reporting tasks, and additional office initiatives as needed.</p>
<p><strong>Position Title: Senior Accountant</strong></p><p><strong>Boston, MA - Hybrid: 2 days in office</strong></p><p><br></p><p><strong>Role Overview: </strong>Support accounting and reporting for investment-related entities within a private equity environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare financial statements and capital activity reporting.</li><li>Maintain general ledgers, reconciliations, and supporting schedules.</li><li>Assist with tax reporting, audits, and investment transactions.</li><li>Support cash management and banking activities.</li><li>Improve and automate accounting processes and systems.</li><li>Assist with other accounting needs as assigned.</li></ul><p><br></p>
<p>We are looking for an experienced Tax Specialist to support an organization in Westborough, Massachusetts through a Contract assignment. This role focuses on trust, estate, and fiduciary tax work, requiring strong technical judgment and the ability to manage deadlines in a detail-driven environment. The position offers the opportunity to collaborate with attorneys, clients, and internal professionals while handling a steady volume of specialized tax filings.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review fiduciary, estate, and trust tax filings, including Forms 1041 and associated schedules, with accuracy and timeliness.</p><p>• Collect financial records and tax documentation from multiple sources, then evaluate and reconcile the information before return preparation.</p><p>• Investigate complex tax questions and provide support on compliance matters related to trust and estate reporting.</p><p>• Coordinate closely with attorneys, clients, and internal team members to ensure all required materials are received and submitted by filing deadlines.</p><p>• Use CCH ProSystem Fx tax software to complete, review, and process returns efficiently throughout the engagement.</p><p>• Manage a substantial workload of income tax and fiduciary returns while maintaining quality standards during high-volume periods.</p><p>• Assist with additional tax assignments and related projects as priorities shift during peak filing cycles.</p>
<p>We are looking for a Finance Manager to join a manufacturing organization in the Stoughton, MA area and lead financial analysis that strengthens operational and strategic decisions. This position will evaluate plant and product performance, deliver clear reporting to leadership, and work closely with cross-functional partners to turn data into practical recommendations. The role also supports planning activities, cost accuracy, and continuous improvement in reporting and analysis processes.</p><p><br></p><p>Responsibilities:</p><p>• Develop and present financial reports that help leaders assess business results, operating trends, and performance drivers.</p><p>• Analyze manufacturing costs and operating metrics to identify issues, highlight opportunities, and support stronger financial control.</p><p>• Review differences between budget, forecast, and actual results, then provide concise explanations and recommendations for corrective action.</p><p>• Manage and update standard cost data within enterprise systems to help maintain accurate product costing.</p><p>• Collaborate with operations and internal stakeholders to convert financial findings into business actions that improve performance.</p><p>• Contribute to budgeting, forecasting, and ongoing planning cycles by preparing analysis and supporting decision-making.</p><p>• Recommend and implement enhancements to reporting methods and workflows to improve efficiency and data quality.</p>
<p>We are looking for a Commercial Loan Portfolio Manager to support a growing credit union’s commercial lending team near Central, Massachusetts. This position is well suited for a detail-oriented banking specialist who can evaluate borrower financial performance, identify credit risk, and help maintain a sound commercial loan portfolio. The role combines portfolio oversight, credit analysis, and close partnership with lenders to support thoughtful credit decisions and strong member service.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the ongoing collection, review, and maintenance of borrower financial records to keep portfolio data complete and current.</p><p>• Evaluate commercial relationships for repayment capacity, collateral strength, covenant performance, and changes in overall risk profile.</p><p>• Conduct recurring portfolio reviews and assist with renewals to ensure lending relationships remain appropriately structured and monitored.</p><p>• Prepare thorough credit assessments by analyzing financial statements, tax returns, cash flow trends, projections, and supporting collateral information.</p><p>• Review real estate operating performance, including revenue, expenses, and debt service coverage, to assess property-backed lending requests.</p><p>• Develop well-organized credit memoranda, portfolio commentary, and management reporting that clearly present findings and recommendations.</p><p>• Examine modification requests, exception items, maturity exposure, and documentation gaps, and escalate concerns when needed.</p><p>• Provide analytical support to commercial lenders and lending committees while assisting with audits, regulatory reviews, and concentration reporting.</p><p>• Meet with applicants or borrowers as appropriate to help assess creditworthiness and support relationship development opportunities.</p>
<p>We are looking for an experienced ERP Project Manager to guide a complex enterprise systems initiative for a client in Framingham, Massachusetts. This Long-term Contract position will lead cross-functional planning, coordination, and delivery efforts while ensuring project goals support broader business priorities. The role requires a confident communicator who can align stakeholders, manage timelines, and drive execution in a structured mid-market environment.</p><p><br></p><p>Responsibilities:</p><p>• Direct the end-to-end ERP project plan, establishing milestones, deliverables, and governance practices that keep workstreams moving forward effectively.</p><p>• Act as the central liaison between internal teams, leadership, and external implementation partners to maintain alignment on scope, priorities, and project decisions.</p><p>• Oversee the implementation of NetSuite, coordinating activities across functional areas to support a successful rollout.</p><p>• Manage the transition from QuickBooks as part of the broader ERP program, helping teams address operational impacts and readiness needs.</p><p>• Monitor schedules, risks, dependencies, and budget considerations, taking proactive action to resolve issues before they affect delivery.</p><p>• Lead stakeholder meetings, status updates, and executive communications to provide visibility into progress, challenges, and next steps.</p><p>• Facilitate process discovery and workflow mapping sessions to identify requirements and support effective system design decisions.</p><p>• Support organizational readiness by guiding change management efforts, user engagement, and adoption planning throughout the project lifecycle.</p>
<p>We are looking for an Operations Manager to oversee core office and business functions for a growing organization in the Quincy, MA area. This role is responsible for guiding day-to-day operations, supporting team performance, and helping maintain accurate coordination across departments. The ideal candidate brings strong leadership, operational discipline, and the ability to use reporting and systems knowledge to improve consistency and service delivery. </p><p><br></p><p>Responsibilities:</p><p>• Lead the daily activities of various departments, ensuring work is organized, efficient, and aligned with operational goals.</p><p>• Supervise staff performance by setting expectations, monitoring output, and providing coaching to support accountability and development.</p><p>• Review workflows and team processes to identify opportunities for better service levels, stronger compliance, and improved productivity.</p><p>• Track key operational metrics and prepare business reports that support decision-making and visibility into department performance.</p><p>• Maintain oversight of payment-related follow-up and account standing to help ensure records remain current and issues are addressed promptly.</p><p>• Support the effective use of CRM tools to manage information, streamline team activities, and improve reporting quality.</p>