<ul><li>Serve as an escalation point for IT Managers and provide backup support when needed.</li><li>Act as a delegate for the Director of Enterprise Applications, including supervisory responsibilities and meeting facilitation.</li><li>Identify opportunities to optimize IT processes and workflows; lead and participate in process improvement initiatives.</li><li>Mentor IT Managers and application team members, fostering skill development and readiness for complex assignments.</li><li>Oversee management of EHR Access, Health Information Management (HIM), and Revenue Cycle teams.</li><li>Ensure application teams follow best practices for documentation, version control, change management, and testing.</li><li>Build and lead Access, HIM, and Revenue Cycle solution teams, ensuring effective participation in projects and support activities.</li><li>Maintain strong communication with providers, business units, clinical departments, and IT leadership.</li><li>Promote responsive customer service and maintain collaborative relationships across IT and operational leadership.</li><li>Ensure timely resolution of Help Desk incidents and change requests assigned to the application team.</li><li>Act as an escalation point for application support issues during business hours and after-hours.</li><li>Foster a culture of teamwork, customer service excellence, and continuous improvement in application adoption and efficiency.</li><li>Define roles, responsibilities, and priorities for application teams.</li><li>Lead and participate in vendor and product evaluations, comparisons, and selections.</li><li>Attend and facilitate meetings and committees as directed.</li><li>Maintain professional development through training, workshops, and industry affiliations to stay current with trends and certifications.</li><li>Serve as the primary contact for operational and clinical leadership regarding patient financial systems implementation and support.</li><li>Collaborate with stakeholders to enhance and support EHR applications.</li><li>Coordinate workflow assessments and design sessions.</li><li>Participate in system configuration, development, testing, patch validation, and application training.</li><li>Lead estimation and prioritization efforts for optimization projects.</li><li>Maintain expertise in EHR architecture and system changes over time.</li><li>Adhere to governance, change management, project management, incident management, and security standards.</li></ul>
ESSENTIAL DUTIES<br>• Deliver advanced technical and informational support to users of client's computer systems in a timely, accurate, and courteous manner.<br>• Assist with installing, configuring, and supporting Windows-based equipment and applications within the network environment.<br>• Support the setup and execution of video conferences and firm events.<br>• Help users navigate Zoom, Microsoft Teams, and other video and teleconferencing platforms.<br>• Perform routine maintenance on computers, printers, and other peripherals, including connecting devices to wireless networks, clearing paper jams, replacing toner, and relocating or temporarily setting up equipment.<br>• Ensure all incident tickets are resolved promptly.<br>• Install new software packages on firm devices and assist users in onboarding and becoming proficient with firm technology.<br>• Carry out office setups and relocations as needed.<br>• Assist with hardware and software documentation and inventory tracking.<br>• Follow client's technology standards and all data protection and security awareness policies and procedures.<br>• Support equipment procurement for events through third-party vendors.<br>• Monitor depositions, meetings, and similar proceedings conducted on virtual platforms, providing technical support and assisting clients, videographers, and court reporters with any issues that arise.<br>• Keep the manager updated on project status, problem areas, and user satisfaction.<br>• Perform other related duties as assigned.<br>SKILLS REQUIRED FOR SUCCESS<br>• Strong oral and written communication skills for assisting computer users with questions and issues.<br>• Excellent customer service skills and the ability to work effectively in a challenging environment.<br>• Knowledge of video conferencing systems and web-based conferencing equipment.<br>• Ability to work effectively both independently and as part of a team.<br>• Skill in translating technical information for non-technical users.<br>• Strong organizational skills and the ability to prioritize multiple tasks.<br>• Thorough knowledge of Microsoft Windows and the Microsoft Office Suite.<br>• General understanding of PC LANs and networks, including Windows environments.<br>• Ability to quickly learn new applications and updates to existing systems.<br>EDUCATION AND EXPERIENCE<br>• Experience in the legal field is preferred.<br>• At least three years of experience working in a Windows and network environment.<br>• An associate or bachelor’s degree is preferred but not required.<br>• detail oriented certifications are preferred but not required. Would like to see a MOUS – Microsoft Office User Support or MOS- Microsoft Office specialist Certifications. <br>• Ability to understand procedures and instructions relevant to the IT function.
We are looking for an experienced IT Risk and Compliance Analyst to join our team on a contract basis. This role requires a strategic thinker who can assess, develop, and implement security and risk management frameworks while ensuring compliance with organizational policies. The position is fully remote, offering flexibility in working hours, and requires a commitment of 35 hours per week.<br><br>Responsibilities:<br>• Evaluate existing security measures and business continuity/disaster recovery plans, identifying gaps and recommending enhancements.<br>• Conduct compliance reviews to ensure adherence to IT policies and procedures, tracking remediation efforts and preparing audit responses.<br>• Develop and implement risk management strategies that safeguard the integrity, confidentiality, and availability of organizational data and systems.<br>• Collaborate with business units to identify necessary security controls and address deficiencies, documenting progress and ensuring alignment with project goals.<br>• Assess vendor contracts to confirm compliance with security, business continuity, and disaster recovery standards, and suggest necessary updates.<br>• Prepare detailed reports on security risks and compliance issues, providing actionable recommendations to mitigate potential threats.<br>• Monitor and document the implementation of security controls within technology and business projects.<br>• Support audits by preparing necessary documentation and facilitating responses to auditor inquiries.<br>• Maintain up-to-date knowledge of risk management frameworks and industry best practices to enhance organizational policies.<br>• Communicate effectively with stakeholders to ensure understanding and adoption of security measures.
<p>The Systems Administrator is responsible for planning, implementing, and maintaining the organization’s systems infrastructure to ensure optimal performance, security, and availability. This role supports both user-facing applications and backend server/network environments, serving as an escalation point for complex technical issues and contributing to strategic infrastructure planning.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Systems & Application Management</strong></p><ul><li>Administer and optimize Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint).</li><li>Manage device provisioning and compliance using Microsoft Intune.</li><li>Administer Entra ID (Azure AD) for user provisioning, group management, and access controls.</li><li>Maintain secure MFA and SSO configurations.</li><li>Support office technologies including mailboxes, printers, and scanners.</li></ul><p><strong>Server & Infrastructure Operations</strong></p><ul><li>Provision, configure, and maintain Windows and Linux servers.</li><li>Participate in cloud infrastructure administration.</li><li>Collaborate with cybersecurity to implement security best practices and incident response.</li><li>Monitor server health and performance using enterprise tools.</li><li>Manage service accounts and ensure secure access controls.</li><li>Perform regular patching, updates, and vulnerability remediation.</li><li>Maintain backup and disaster recovery effectiveness and participate in recovery exercises.</li></ul><p><br></p>
<p>We are looking for an experienced IAM Engineer to join our team in Dallas, Texas, on a Contract to permanent employment basis. In this role, you will play a key part in centralizing user access management across various brands, ensuring seamless integration and security within our systems. This position requires expertise in Okta administration, scripting, and API development to effectively support access management functions.</p><p><br></p><p><strong>POSITION: IAM ENGINEER</strong></p><p><strong>LOCATION: DALLAS, TX (HYBRID 3 DAYS ONSITE)</strong></p><p><strong>DURATION: 6 MONTH CONTRACT TO PERMANENT</strong></p><p><strong>SALARY: $125 - $130K</strong></p><p><br></p><p><strong><u>Responsibilities</u></strong>:</p><p>• Design and implement Okta workflows to streamline access provisioning and management.</p><p>• Develop scripts from scratch to automate tasks and enhance system functionality.</p><p>• Manage access requests by creating custom connectors or utilizing vendor APIs.</p><p>• Integrate external systems with Okta to establish secure access calls.</p><p>• Administer and configure Okta to support user access management across applications.</p><p>• Implement birthright access at scale across brands while enforcing centralized guardrails and measuring coverage </p><p>• Troubleshoot and resolve issues related to access management and Okta workflows.</p><p><br></p>
<p>We are looking for a skilled and experienced Network Engineer to join our team in Azle, Texas. In this Contract to permanent position, you will play a key role in designing, implementing, and managing scalable and secure network solutions to support our organizational needs. This role requires a proactive detail oriented individual capable of leading complex projects while ensuring optimal performance and reliability across all network systems.</p><p><br></p><p>Responsibilities:</p><p>• Design and implement robust network architectures, including wireless, cloud-integrated, and enterprise environments.</p><p>• Develop comprehensive network documentation, such as detailed diagrams, IP address plans, and configuration guidelines.</p><p>• Lead advanced network projects, including system upgrades, new deployments, and infrastructure migrations.</p><p>• Perform in-depth troubleshooting and optimize network performance, scalability, and security.</p><p>• Manage and maintain critical network devices, including Aruba switches, routers, Palo Alto firewalls, and Aruba wireless controllers.</p><p>• Oversee the deployment and maintenance of network components supporting field communications and advanced metering infrastructure.</p><p>• Implement and manage security measures, including firewalls, spam filters, and other protective systems, to ensure network compliance and risk mitigation.</p><p>• Research and recommend emerging technologies to improve network efficiency and align with long-term organizational goals.</p><p>• Provide mentorship to entry level staff and support their detail oriented growth.</p><p>• Develop and maintain disaster recovery plans and lead recovery efforts during network outages or incidents.</p>
<p>We are seeking a motivated and detail-oriented <strong>DevSecOps Engineer</strong> to join our team. This role is crucial to integrating security practices throughout the software development lifecycle, ensuring our applications and infrastructure are secure from the ground up.</p><p><br></p><p><strong>Title: Security Engineer </strong></p><p><strong>Location: Addison, Tx </strong></p><p><strong>Pay: $50-60 Per hour </strong></p><p><strong>Duration: 6 Month Contract to Hire </strong></p><p><br></p><p>Position Summary</p><p>The DevSecOps Engineer will be responsible for embedding security controls and automation into our development and operational workflows. You'll work closely with development, operations, and security teams to build secure CI/CD pipelines, automate security testing, and maintain a robust, resilient, and secure application environment.</p><p>Key Responsibilities</p><ul><li>Integrate security tools (SAST, DAST, IAST) into the CI/CD pipeline to automate security testing and vulnerability scanning.</li><li>Collaborate with development teams to identify and remediate security vulnerabilities in code.</li><li>Manage and maintain security-related infrastructure, including secrets management systems and key vaults.</li><li>Develop and implement security policies, standards, and controls across the organization.</li><li>Monitor security logs and alerts, and respond to security incidents as needed.</li><li>Stay up-to-date with emerging security threats, technologies, and best practices.</li><li>Provide guidance and training to development and operations teams on secure coding and infrastructure practices.</li></ul><p><br></p>
<p>The Network Administrator will be responsible for the design, implementation, and maintenance of our company's network infrastructure. You'll focus on ensuring network security, performance, and reliability, while also providing advanced technical support for all networking-related issues. You will work closely with other IT staff to manage projects and contribute to a robust and secure network environment.</p><p>Key Responsibilities</p><p><br></p><p><strong>Title: Network Engineer </strong></p><p><strong>Location: Plano </strong></p><p><strong>Duration: 6 Month Contract </strong></p><p><strong>Pay: $40-50 per hour</strong></p><p><strong> </strong></p><ul><li>Configure, manage, and maintain network devices, including routers, switches, and firewalls.</li><li>Monitor network performance, identifying and troubleshooting complex connectivity and latency issues (LAN/WAN).</li><li>Implement and enforce network security policies and procedures.</li><li>Perform routine network maintenance, including software updates and hardware upgrades.</li><li>Manage and optimize network services such as DNS, DHCP, and VPN.</li><li>Maintain detailed documentation of the network infrastructure and configurations.</li><li>Collaborate with other IT teams to support server and application deployment.</li><li>Respond to and resolve escalated network-related support requests.</li></ul><p><br></p>
<p>We are looking for a highly skilled Lead Software Engineer to join our team on a contract basis. This role is critical to enhancing and maintaining cloud security measures, focusing on identity and access management within cloud environments. The successful candidate will contribute to modernizing processes, ensuring compliance, and mitigating risks in a fast-paced, technology-driven environment.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement secure cloud solutions, including Single Sign-On, Multi-Factor Authentication, and Role-Based Access Control frameworks.</p><p>• Manage authentication and authorization processes to ensure secure access to internal and external systems.</p><p>• Configure and enforce Conditional Access policies within Microsoft EntraID to support Zero Trust principles.</p><p>• Identify and remediate non-standard security findings through a risk-based approach.</p><p>• Collaborate with cross-functional teams to define access requirements, roles, and permissions for various systems.</p><p>• Audit and monitor user activities to ensure adherence to security policies and industry regulations.</p><p>• Integrate identity federation between on-premises and cloud systems to streamline access.</p><p>• Oversee user lifecycle management, including provisioning, deprovisioning, and conducting access reviews.</p><p>• Automate workflows and processes to enhance efficiency and reduce manual tasks.</p><p>• Stay informed about evolving best practices, regulatory requirements, and security trends to ensure robust cloud security measures</p>
<p>Robert Half is partnering with a client seeking an IAM Engineer specializing in the design, deployment, and support of identity solutions, with a primary focus on Okta workflows and birthright access management. The successful candidate will ensure streamlined and secure user lifecycle processes across business applications, driving automation and compliance with security policies. The ideal candidate will have at least 2+ years of enterprise IAM experience along with working within parent/child organizational framework. This will be a contract to permanent opportunity that will primarily be ONSITE. </p><p><br></p><p> <strong>Key Responsibilities:</strong></p><ul><li>Design, build, and maintain automated workflows in Okta to enforce birthright access policies, ensuring users receive appropriate application and system access based on their role, department, and employment status.</li><li>Implement and optimize user onboarding, offboarding, and internal transfer processes using Okta workflows to deliver seamless user experiences and minimize manual intervention.</li><li>Integrate Okta with core systems (HRIS, directory services, business applications) for end-to-end lifecycle management and automated provisioning/deprovisioning.</li><li>Develop, test, and manage Okta Workflow connectors and leverage API integrations as required for advanced access management automation.</li><li>Routinely review and enhance birthright access rules, aligning them with changing business needs, regulatory requirements, and best practices.</li><li>Troubleshoot and resolve relevant IAM and Okta workflow issues, working closely with IT security, application, and compliance teams to close gaps and improve processes.</li><li>Analyze access patterns, perform periodic access reviews/audits, and recommend optimizations to strengthen least privilege and zero-trust principles.</li><li>Document all operational procedures and support knowledge transfer to other IT and security team members.</li></ul>
<p>We are seeking a highly skilled and experienced Senior Cloud Engineer with deep expertise in Google Cloud Platform (GCP) and Google Kubernetes Engine (GKE). The ideal candidate will play a critical role in designing, implementing, and maintaining cloud infrastructure and services, while collaborating closely with development and engineering teams to ensure scalable, secure, and compliant cloud solutions.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Design, deploy, and manage scalable cloud infrastructure on Google Cloud Platform.</li><li>Lead and support GKE integration efforts with development and engineering teams.</li><li>Implement and manage GCP services including Compute Engine, Cloud Storage, BigQuery, and Cloud Functions.</li><li>Develop and maintain infrastructure using Infrastructure-as-Code (IaC) tools such as Terraform or Ansible.</li><li>Automate cloud operations and workflows using Python, Bash, or PowerShell.</li><li>Apply GitOps principles to manage infrastructure as code and ensure version control and traceability.</li><li>Build and maintain CI/CD pipelines using tools like Bitbucket and Jenkins.</li><li>Ensure cloud environments adhere to security best practices, compliance requirements, and Windows Server/Active Directory configurations.</li><li>Monitor system performance, troubleshoot issues, and optimize cloud resources for cost and efficiency</li></ul><p><br></p>
Medical Payment Poster needed for North Dallas company. Duties and responsibilities include:<br><br>• Posts payments received to corresponding charges on patient accounts.<br>• Downloads remittance reports and posts payments to corresponding charges on patient accounts.<br>• Imports daily files and extracts remittances from Easy Print and other websites.<br>• Posts all zero pay remittance with corresponding denial/reason code.<br>• Ensures payments received are paid in accordance to contract reimbursement terms.<br>• Applies appropriate contractual transaction relative to the contract and/or penalty application.<br>• Responsible for contacting system vendor and opening a case when a system issue occurs.<br>• Responsible for extracting the daily deposits from bank on a daily basis to ensure the funds are there.<br>• Responsible for updating the Director of Business Services and the Billing Manager on a daily basis of our daily cash to be posted.<br>• Ensures that the daily deposit worksheet is accurate and matches what was posted daily.<br>• Ensures that the daily downloads are in balance before going on to the next download.<br>• Scans all EOBs and denials into VSDM daily.<br>• Responsible for neatness of work area and security of patient information in accordance with the Privacy Act of 1974 and the Health Information and Portability Act (HIPAA).<br>• Works with Manager and Compliance Committee to ensure Compliance Program is followed.<br>• Performs other duties as assigned or requested.
