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1 result for Help Desk in Fort Worth, TX
- Coppell, TX
- onsite
- Temporary / Contract
- 28.5 - 33 USD / Hourly
- <p>We are looking for a IT Site Support Technician to provide onsite technical assistance at a training facility in Coppell, Texas. This Contract position focuses on supporting classroom and end-user technology, resolving connectivity concerns, and delivering dependable day-to-day IT support. The ideal candidate is comfortable working directly with users, diagnosing common hardware and network issues, and ensuring training sessions run smoothly without technical disruption.</p><p><br></p><p>Responsibilities:</p><p>• Provide in-person technical support for staff, trainers, and remote users by diagnosing and resolving everyday IT issues.</p><p>• Set up, test, and maintain audiovisual equipment, including projectors and related presentation connections, to support training activities.</p><p>• Respond to service requests and assigned tickets in a timely manner, documenting issues and solutions clearly.</p><p>• Troubleshoot network and connectivity problems affecting onsite and remote users, escalating more complex incidents when needed.</p><p>• Assist with user account support tasks such as password resets, access issues, and basic Active Directory updates.</p><p>• Investigate and resolve hardware malfunctions involving workstations, peripherals, and other end-user devices.</p><p>• Prepare training rooms and technology spaces to ensure equipment is functioning properly before scheduled sessions.</p><p>• Coordinate with broader IT teams when additional technical expertise is required to restore service quickly.</p>
- 2026-07-23T00:00:00Z