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2 results for Help Desk in Fort Worth, TX
- Grand Prairie, TX
- onsite
- Temporary to Hire
- 17 - 21 USD / Hourly
- <p>We are looking for an Service Desk Analyst I to join a construction-focused organization in Grand Prairie, Texas. This contract opportunity with potential for a long-term role is ideal for someone who enjoys solving technical issues, assisting users with day-to-day technology needs, and delivering dependable service in a fast-paced environment. The person in this role will provide frontline support for internal and external users while helping maintain a smooth and productive technology experience.</p><p><br></p><p>Responsibilities:</p><p>• Deliver first-line technical assistance to both internal team members and external users by resolving common hardware, software, and access-related issues.</p><p>• Investigate reported problems by asking thoughtful questions, gathering relevant details, and identifying the most effective path to resolution.</p><p>• Record support requests, troubleshooting steps, and outcomes with clear, accurate, and thorough documentation.</p><p>• Escalate more complex incidents when needed while maintaining communication with users on status and next steps.</p><p>• Support Windows-based environments, Microsoft 365 applications, browsers, and common business tools to restore user productivity quickly.</p><p>• Assist with software installation, device setup, and general troubleshooting for desktops, laptops, and mobile applications.</p><p>• Contribute to service improvement efforts by identifying recurring issues and sharing findings that support knowledge resources and product quality.</p><p>• Participate in training and team knowledge-sharing activities to strengthen technical skills and improve support consistency.</p>
- 2026-05-14T00:00:00Z
- Dallas, TX
- onsite
- Temporary / Contract
- 23.75 - 26.5 USD / Hourly
- <p>We are looking for a Technician to provide on-site support for electronic pollbooks during Election Day in Dallas, Texas. This role supports post-election operations by receiving, inspecting, and processing returned election equipment. This role ensures all equipment is accurately accounted for, documented, and properly prepared for future use. Technicians work in a fast-paced warehouse environment, handling high volumes of equipment while identifying any damage or missing components. Ideal candidates are detail-oriented, reliable, and comfortable with physical, hands-on work in a team setting. Position required boxing up, lifting, moving the boxes of poll pads as well.</p>
- 2026-04-16T00:00:00Z