<ul><li>Serve as an escalation point for IT Managers and provide backup support when needed.</li><li>Act as a delegate for the Director of Enterprise Applications, including supervisory responsibilities and meeting facilitation.</li><li>Identify opportunities to optimize IT processes and workflows; lead and participate in process improvement initiatives.</li><li>Mentor IT Managers and application team members, fostering skill development and readiness for complex assignments.</li><li>Oversee management of EHR Access, Health Information Management (HIM), and Revenue Cycle teams.</li><li>Ensure application teams follow best practices for documentation, version control, change management, and testing.</li><li>Build and lead Access, HIM, and Revenue Cycle solution teams, ensuring effective participation in projects and support activities.</li><li>Maintain strong communication with providers, business units, clinical departments, and IT leadership.</li><li>Promote responsive customer service and maintain collaborative relationships across IT and operational leadership.</li><li>Ensure timely resolution of Help Desk incidents and change requests assigned to the application team.</li><li>Act as an escalation point for application support issues during business hours and after-hours.</li><li>Foster a culture of teamwork, customer service excellence, and continuous improvement in application adoption and efficiency.</li><li>Define roles, responsibilities, and priorities for application teams.</li><li>Lead and participate in vendor and product evaluations, comparisons, and selections.</li><li>Attend and facilitate meetings and committees as directed.</li><li>Maintain professional development through training, workshops, and industry affiliations to stay current with trends and certifications.</li><li>Serve as the primary contact for operational and clinical leadership regarding patient financial systems implementation and support.</li><li>Collaborate with stakeholders to enhance and support EHR applications.</li><li>Coordinate workflow assessments and design sessions.</li><li>Participate in system configuration, development, testing, patch validation, and application training.</li><li>Lead estimation and prioritization efforts for optimization projects.</li><li>Maintain expertise in EHR architecture and system changes over time.</li><li>Adhere to governance, change management, project management, incident management, and security standards.</li></ul>
<p>We are looking for a dedicated and detail-oriented IT Project Coordinator to join our team in Dallas, Texas. In this role, you will oversee various technical and administrative tasks to ensure seamless project execution and IT operations. This position offers an excellent opportunity to collaborate with diverse teams and contribute to the organization's technological success.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive desktop support for Windows-based systems, promptly addressing technical issues to maintain optimal performance.</p><p>• Resolve Tier 1 service desk tickets with efficiency and professionalism, ensuring user satisfaction.</p><p>• Establish and maintain productive vendor relationships, including negotiating contracts and monitoring service quality.</p><p>• Offer technical assistance for video conferencing systems, ensuring smooth operations during meetings and events.</p><p>• Administer Active Directory by managing user accounts, permissions, and system updates.</p><p>• Support and configure Microsoft Windows 10 and Office 365 platforms to meet organizational needs.</p><p>• Collaborate with team members to tackle complex IT challenges and devise effective solutions.</p><p>• Perform basic troubleshooting for network-related issues to ensure stable connectivity.</p><p>• Maintain detailed documentation of IT incidents, resolutions, and system updates to ensure accurate tracking.</p><p>• Stay updated on emerging technologies and recommend innovations to improve IT processes.</p>
The Service Center Agent supports the day-to-day operations, systems and processes related to all Tier 1 support activities globally. This position promotes teamwork and Service Center success by applying outstanding interpersonal, communication and customer service skills.<br> <br>Essential duties and responsibilities include the following. Other duties may be assigned.<br>1. Responsible for answering inbound communications via phone and email, with the possibility of chat and social media, and responding to multi-channel requests/inquiries as prescribed by Service Level Agreements (SLAs) with a high degree of professionalism. <br>2. Daily contact with agencies and consultants, travel industry suppliers, and their respective luxury clientele.<br>3. Execute Tier 1 troubleshooting steps to provide first call resolution when possible.<br>4. Escalate complicated issues to Tier 2 groups as appropriate and monitor their resolutions.<br>5. Work request queue cases in a timely, efficient, and thorough manner ensuring complete documentation of troubleshooting, reproduction steps, plus any measures taken toward resolution.<br>6. Support and educate Virtuoso network in the use of all Virtuoso sales tools, processes, and programs by assisting with general questions related to Virtuoso technology, products, events, and services.<br>7. Contribute to Virtuoso’s knowledge base by documenting processes and drafting “How-To” instructions and FAQs for various recurring tasks. <br>8. Support Virtuoso in promotional campaigns and marketing by executing outbound call campaigns as assigned.<br> <br>Educational and Skills Requirements:<br>• High School diploma<br>• 2-4 years of experience in Service Center environment<br>• 2-4 years of experience in customer service<br>• Excellent verbal and written communications skills in English required<br>• Excellent verbal and written communications skills in Spanish preferred<br>• Experience in travel or hospitality industries highly preferred<br>• Ability to identify solutions based on established processes and procedures <br>• Excellent verbal and written communication skills are required<br>• Proficiency with Microsoft Office, Outlook, CRM, and ticketing/tracking systems required<br>• Organized with the ability to multitask, prioritize, and problem solve required; operational administrative experience a plus<br>• Able to collect and analyze complex information, problem solve, and make decisions <br>• Strong skills in inspiring the win-win-win <br> <br>Travel Requirements:<br>• Travel is rarely required for this position (0-1 trips per year).<br>• Any travel will be entirely domestic.<br> <br>Type/Nature of Contacts:<br>• Internal: Key job contacts are primarily with clerical and technical personnel and managers outside of the job’s immediate work unit/department.<br>• External: Daily contact with vendors, partners, and members (agency owners & advisors).
The Service Center Agent supports the day-to-day operations, systems and processes related to all Tier 1 support activities globally. This position promotes teamwork and Service Center success by applying outstanding interpersonal, communication and customer service skills.<br> <br>Essential duties and responsibilities include the following. Other duties may be assigned.<br>1. Responsible for answering inbound communications via phone and email, with the possibility of chat and social media, and responding to multi-channel requests/inquiries as prescribed by Service Level Agreements (SLAs) with a high degree of professionalism. <br>2. Daily contact with agencies and consultants, travel industry suppliers, and their respective luxury clientele.<br>3. Execute Tier 1 troubleshooting steps to provide first call resolution when possible.<br>4. Escalate complicated issues to Tier 2 groups as appropriate and monitor their resolutions.<br>5. Work request queue cases in a timely, efficient, and thorough manner ensuring complete documentation of troubleshooting, reproduction steps, plus any measures taken toward resolution.<br>6. Support and educate Virtuoso network in the use of all Virtuoso sales tools, processes, and programs by assisting with general questions related to Virtuoso technology, products, events, and services.<br>7. Contribute to Virtuoso’s knowledge base by documenting processes and drafting “How-To” instructions and FAQs for various recurring tasks. <br>8. Support Virtuoso in promotional campaigns and marketing by executing outbound call campaigns as assigned.<br> <br>Educational and Skills Requirements:<br>• High School diploma<br>• 2-4 years of experience in Service Center environment<br>• 2-4 years of experience in customer service<br>• Excellent verbal and written communications skills in English required<br>• Excellent verbal and written communications skills in Spanish preferred<br>• Experience in travel or hospitality industries highly preferred<br>• Ability to identify solutions based on established processes and procedures <br>• Excellent verbal and written communication skills are required<br>• Proficiency with Microsoft Office, Outlook, CRM, and ticketing/tracking systems required<br>• Organized with the ability to multitask, prioritize, and problem solve required; operational administrative experience a plus<br>• Able to collect and analyze complex information, problem solve, and make decisions <br>• Strong skills in inspiring the win-win-win <br> <br>Travel Requirements:<br>• Travel is rarely required for this position (0-1 trips per year).<br>• Any travel will be entirely domestic.<br> <br>Type/Nature of Contacts:<br>• Internal: Key job contacts are primarily with clerical and technical personnel and managers outside of the job’s immediate work unit/department.<br>• External: Daily contact with vendors, partners, and members (agency owners & advisors).
<p>We are looking for a dedicated <strong><u>Customer Service Representative (bilingual in Spanish preferred) to join our team in Plano, Texas</u></strong>. This position requires exceptional communication skills and the ability to manage customer interactions effectively in a fast-paced environment. If you are detail-oriented and thrive on delivering outstanding service, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Engage with customers using active listening techniques to understand their needs and address inquiries or concerns promptly.</p><p>• Redirect or escalate calls to the appropriate team members and collaborate with other departments to resolve customer service issues.</p><p>• Expand knowledge of company processes and transactions to enhance service delivery and provide support across different teams.</p><p>• Report any workflow disruptions or service challenges to Customer Care leadership to maintain high service standards.</p><p>• Ensure compliance with company policies, training guidelines, supervisory instructions, and applicable regulations.</p><p>• Maintain professionalism and composure while handling challenging situations or ambiguous scenarios.</p><p>• Assist with data entry and document preparation to support customer service operations.</p><p>• Provide clear and concise written communications to customers and internal stakeholders.</p><p>• Strive to deliver solutions that benefit both customers and the organization.</p>
<p>A client of ours is currently looking to bring on an account manager who can provide white glove customer service to their high end buyers.</p><p> </p><p>In this role you will be responsible for acting as a liaison between customers and various internal departments by supporting customer inquiries /questions. In this role you will be the first point of contact for the customer and you are responsible for assisting and resolving any issues that arise.</p><p> </p><p>Job Duties Include:</p><ul><li>Client/customer support</li><li>Acting as a gate keeper for client communication</li><li>Communicating via phone and email (there are more emails than calls)</li><li>Must have really strong interpersonal skills over phone and email</li><li>Addressing client needs and updating customer accounts </li><li>Processing customer orders product in system</li><li>Navigating various customer issues</li></ul><p><br></p>
<p>We are seeking an organized and personable <strong>Front Desk Coordinator</strong> to be the first point of contact for our <strong><u>bustling downtown Dallas office.</u></strong> The ideal candidate will bring professionalism, outstanding communication skills, and a proactive attitude to this dynamic role. As the face of the office, you will provide exceptional customer service while ensuring smooth operations at the front desk.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome all visitors and ensure they are directed to the appropriate person or department in a friendly and professional manner.</li><li>Answer, screen, and direct incoming phone calls efficiently.</li><li>Manage incoming and outgoing mail, packages, and deliveries.</li><li>Maintain the organization and appearance of the reception area, including arranging for maintenance and ensuring a positive first impression for guests.</li><li>Schedule and manage conference rooms, as well as coordinate meeting arrangements when necessary.</li><li>Assist with administrative tasks such as data entry, document preparation, filing, and correspondence.</li><li>Monitor office supply inventory and coordinate reorders to ensure availability.</li><li>Provide support to staff and various departments with special projects as assigned.</li><li>Ensure confidentiality of sensitive client and company information.</li></ul>
<p>LITIGATION LEGAL ASSISTANT URGENTLY NEEDED!</p><p> </p><p>Calling all Litigation Legal Assistants. Fantastic opportunity at a well known downtown Dallas firm to support extremely nice attorneys! Ideal candidate will have a minimum of 5 years of progressive experience supporting a complex litigation desk. Previous experience providing document preparation and revision, including styling and formatting legal documents; managing busy calendars, mediations and depositions is required. Heavy client interaction, both written and verbal is a big part of this desk. Must have experience with e-filing in state and federal courts and know how to format briefs. Bring your happy back to your days. Confidentially email your resume directly to</p><p>Rosemarie.jones< at > roberthalf.< com ></p>
We are looking for a skilled Systems Manager to lead and optimize the organization's office systems, applications, and server infrastructure. This role is integral to ensuring seamless user experiences and operational efficiency by managing platforms such as Microsoft 365, Intune, Entra ID, and SharePoint. The ideal candidate will combine strategic leadership with hands-on technical expertise to drive continuous improvements in system performance and user support processes.<br><br>Responsibilities:<br>• Lead and mentor a team of IT professionals, fostering expertise in identity, access, asset management, and system hardening.<br>• Develop and implement strategies to optimize the availability and performance of office systems and backend server infrastructure.<br>• Collaborate with cybersecurity, infrastructure, and business units to align IT operations with organizational objectives.<br>• Manage the administration and enhancement of Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.<br>• Oversee Microsoft Intune for device provisioning, compliance, and lifecycle management.<br>• Administer Entra ID (Azure AD) for user provisioning, group management, and access controls.<br>• Ensure secure and efficient configurations for authentication systems and office technologies, including mailboxes, printers, and scanners.<br>• Monitor server health, performance, and availability using enterprise tools, and execute regular updates and vulnerability remediation.<br>• Develop and maintain documentation for server configurations, operational procedures, and recovery plans.<br>• Drive automation initiatives to streamline provisioning, support tasks, and asset lifecycle tracking.
<p>We are seeking a motivated and detail-oriented individual to join our accounting team as an Entry-Level Cash Accountant. In this role, you will be responsible for reconciling cash accounts, supporting full-cycle accounting functions, and ensuring transactions are properly recorded in accordance with U.S. GAAP. This opportunity offers broad exposure to general accounting and supports ongoing process improvements.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Reconcile a defined portfolio of cash accounts monthly, including research and resolution of discrepancies, outstanding items, and checks; propose necessary adjustments when applicable.</li><li>Execute assigned areas of full-cycle accounting (monthly, quarterly, and fiscal year-end), including journal entry processing, account reconciliations, and audit support, ensuring compliance with U.S. GAAP.</li><li>Develop a clear understanding of the business purpose behind transactions and ensure all activity is complete and coded accurately.</li><li>Apply internal controls and SOX controls to assigned balance sheet accounts; support continuous improvement initiatives and recommend process enhancements.</li></ul><p><br></p><p><br></p>
<p>Essential duties include the following:</p><p>• Participate in buy-side and sell-side pre-transaction financial due diligence engagements, providing financial due diligence assistance and advisory services to publicly traded healthcare companies, large health systems, private equity investors, and investment banks across the U.S.</p><p>• Build financial models to analyze and synthesize company data to identify historical and projected financial and operational trends, quality of earnings, working capital considerations, and potential liabilities and underlying risks impacting the target company</p><p>• Interview and follow up with management at target companies to effectively assess and communicate the company's quality of earnings, net assets, and cash flows</p><p>• Develop comprehensive Financial Due Diligence reports that includes Quality of Earnings, Quality of Net Revenue, Debt and Debt-like, Net Working Capital analysis.</p><p><br></p>
<p>We are looking for a highly skilled Controller to manage and oversee accounting and finance operations for a midstream energy client in Dallas. This role is pivotal in ensuring accurate financial reporting, preparing analyses and board materials, and supporting strategic growth initiatives. The ideal candidate will bring expertise in accounting & financial budgeting, advanced Excel, QuickBooks proficiency, and a proactive approach to working with senior leadership and external partners.</p><p><br></p><p>HYBRID schedule (1-2 days in the office), 25% bonus, and significant exposure to investors and the board.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Supervise day-to-day accounting operations, ensuring accuracy and compliance with industry standards.</p><p>• Prepare comprehensive financial reports and analyses for internal stakeholders, including senior management and the board.</p><p>• Track and manage project costs to support company development and expansion efforts.</p><p>• Lead month-end close processes, audits, and financial reporting activities.</p><p>• Develop and maintain multi-entity consolidations within QuickBooks.</p><p>• Collaborate with external stakeholders, including auditors and financial institutions, to ensure seamless communication and compliance.</p><p>• Create and present detailed board materials and financial presentations.</p><p>• Ensure adherence to oil and gas accounting principles, including cost center allocations and revenue recognition.</p><p>• Analyze complex financial models and budgets to provide actionable insights.</p><p>• Utilize advanced Excel functions and PowerPoint to support financial analysis and strategic planning.</p>
We are offering an exciting opportunity for a Senior Manager Financial Reporting in the Real Estate & Property industry located in Dallas, Texas. As a Senior Manager Financial Reporting, you will handle a variety of tasks related to financial reporting, cash flow analysis, and consolidation of financial statements. This role will involve close collaboration with finance leaders across different lines of business and geographical locations.<br><br>Responsibilities:<br>• Manage the preparation of quarterly and annual consolidated statements of cash flows.<br>• In charge of reviewing various consolidated schedules that support the consolidated financial statements and footnote disclosures.<br>• Actively collaborate with controllers and finance leaders in each line of business and geography to comprehend material transactions and other drivers underlying key schedules and reports.<br>• Handle the cash flow implications of M& A, equity transactions, hedge accounting, leases, and other technical areas.<br>• Enhance the process of preparing consolidated cash flow through effective use of existing technology and standardization of inputs.<br>• Assist with projects in adjacent areas of controllership and financial reporting.<br>• Engage with the internal audit function during the testing of internal controls over financial reporting.<br>• Act as a point of contact for external audit requests related to cash flow and other deliverables.<br>• Utilize various Accounting Software Systems, including ADP - Financial Services, BlackLine, EPS, and ERP - Enterprise Resource Planning.<br>• Manage various accounting functions, including accounts payable and auditing.<br>• Monitor and handle balance sheet accounts and budget processes.
<p>We are in search of a Director of Accounting for our team in Dallas, Texas, 75201, United States. The Director of Accounting will be instrumental in supporting the Reporting and Revenue organization, ensuring compliance with accounting standards, and spearheading transformative projects and process enhancements. </p><p><br></p><p>Responsibilities </p><p><br></p><p>• Oversee and manage a team, fostering a collaborative and efficient work environment</p><p>• Take charge of Financial Reporting and Revenue accounting </p><p>• Prepare and present Financial Statements to high-level executives</p><p>• Collaborate with finance and business operations teams to streamline and improve accounting processes</p><p>• Establish and enforce internal controls and standards</p><p>• Enhance system integrations and process automation for better efficiency</p><p>• Ensure revenue recognition is timely and accurate, in line with ASC 606 standards</p><p>• Contribute to RFP processes</p><p>• Maintain confidentiality and safeguard the organization’s value by keeping information secure</p><p><br></p><p>Skills</p><p><br></p><p>• Proficiency in Auditing, ASC 606, Financial Reporting, and Public Accounting Audit </p><p>• CPA certification preferred </p><p>• Strong Microsoft Excel skills, including knowledge of advanced formulas and functions</p><p>• Excellent verbal and written communication skills</p><p>• Ability to interact productively with multiple stakeholders including clients, employees, and partners</p><p>• Detail-oriented, organized, and a self-starter able to work in a fast-paced environment</p><p><br></p><p>This corporate organization offers a competitive compensation package up to $160K, plus Bonus, and benefits. For more information and consideration, please contact Eric Murray at 682-350-8439 or via Email at [email protected]</p><p><br></p>
<p>We are seeking a Senior Auditor for a role within the detail oriented Services industry in West Fort Worth, Texas. The role involves conducting various audit duties across numerous sectors and participating in other general accounting duties required by clients. This role is a permanent employment opportunity. </p><p> </p><p>Responsibilities: </p><p> • Carry out comprehensive financial audits across different industries </p><p>• Engage in operational audits to assess the effectiveness of internal processes </p><p>• Prepare and maintain audit schedules in line with industry standards </p><p>• Utilize Microsoft Excel to manage and analyze data effectively </p><p>• Provide general accounting services as needed to support clients </p><p>• Use QuickBooks to manage and reconcile the general ledger </p><p>• Ensure accurate recording and processing of journal entries </p><p>• Communicate effectively with clients and team members to ensure smooth operations </p><p>• Demonstrate strong organization skills in managing multiple client accounts. </p><p><br></p><p> If interested, email you resume to [email protected]</p>
We are looking for an experienced Manager of Data Analytics and Costing to join our team in Fort Worth, Texas. This role is essential in driving financial planning, analysis, and costing accuracy within the organization. The ideal candidate will have a strong background in manufacturing cost structures, financial modeling, and team leadership, with a focus on delivering actionable insights and fostering process improvements.<br><br>Responsibilities:<br>• Lead financial planning processes, including budgeting, monthly forecasting, and long-range planning, ensuring alignment with organizational goals.<br>• Conduct detailed variance analyses to compare actual financial results with budgets and forecasts, providing actionable insights and recommendations.<br>• Develop and maintain predictive financial models to support strategic decision-making and scenario planning.<br>• Oversee product and job costing validation processes to ensure accuracy and alignment with operational realities.<br>• Collaborate with operations, production, and supply chain teams to analyze manufacturing variances and identify opportunities for cost savings.<br>• Create and deliver comprehensive management reports and dashboards using advanced tools such as Excel and Power BI.<br>• Implement predictive analytics techniques to anticipate cost trends and mitigate financial risks.<br>• Present financial data and complex analyses in a clear, concise manner for diverse stakeholders, including senior management.<br>• Lead and mentor a team of financial analysts and cost accountants, fostering growth and accountability.<br>• Champion best practices in data analytics and costing, driving continuous improvement across the organization.
<p>We are looking for a forward-thinking Director of Engineering to lead and enhance our engineering efforts in SATCOM, RF & ESA (Electronically Steerable Antennas." This position requires a dynamic leader with extensive expertise in research and development, progressive product design, and advanced technologies. The role offers an exciting opportunity to oversee complex projects and drive innovation in electronically steerable antenna systems and SATCOM.</p><p><br></p><p>Responsibilities:</p><p>• Provide strategic leadership to engineering teams, ensuring alignment with organizational goals and objectives.</p><p>• Spearhead research and development initiatives to create cutting-edge, innovative solutions.</p><p>• Oversee the design, development, and deployment of electronically steerable antenna systems.</p><p>• Collaborate with cross-functional departments, including Product Management and Sales, to integrate engineering strategies with business needs.</p><p>• Ensure all engineering processes comply with industry standards and regulatory requirements.</p><p>• Cultivate a culture that prioritizes technical excellence, continuous improvement, and creative problem-solving.</p><p>• Manage project budgets, timelines, and resource allocation to ensure efficient execution.</p><p>• Evaluate and integrate emerging technologies into product development roadmaps.</p><p>• Mentor and guide engineering teams to foster growth and high-performance outcomes.</p>
