We are looking for an experienced Help Desk Analyst II to join our team in Dallas, Texas. In this role, you will provide technical support to users by addressing hardware, software, and network-related issues while maintaining a high standard of customer service. This position is ideal for someone who thrives in a fast-paced environment and has a strong understanding of IT systems, healthcare applications, and compliance protocols.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to hardware, software, network connectivity, printers, and specialized medical devices.<br>• Provide assistance and troubleshooting support for Electronic Health Record systems and healthcare applications, escalating complex issues as necessary.<br>• Deploy, configure, and manage computers, mobile devices, and peripherals while adhering to organizational security policies.<br>• Record detailed documentation of support requests, solutions, and follow-up actions in the IT ticketing system.<br>• Collaborate with team members to identify recurring problems and contribute to long-term IT system improvements.<br>• Educate users on security best practices, application usage, and effective self-help troubleshooting techniques.<br>• Participate in after-hours or on-call rotations to ensure continuous support availability.<br>• Utilize remote support tools and endpoint security measures to resolve user issues efficiently.<br>• Assist with compliance-related tasks, ensuring proper handling of protected health information.
<p>We are seeking a skilled and proactive <strong>Level 2 IT Support Analyst</strong> to join our dynamic IT operations team. This role serves as the escalation point for complex technical issues that cannot be resolved by Level 1 support. The ideal candidate will demonstrate deep technical expertise, strong troubleshooting skills, and the ability to mentor junior analysts while maintaining high standards of customer service.</p><p><br></p><p><strong>POSITION: IT SUPPORT ANALYST LEVEL II</strong></p><p><strong>LOCATION: DOWNTOWN DALLAS</strong></p><p><strong>SALARY: $68-72K</strong></p><p><br></p><p><strong><u>Responsibilities</u></strong>:</p><ul><li>Install, configure, and maintain operating systems, software updates, and security patches.</li><li>Manage user accounts, group policies, and permissions in Active Directory and other enterprise platforms.</li><li>Assist with endpoint management, and deployment using tools such as JAMF, Intune, or similar</li><li>Respond to escalated helpdesk tickets involving in-depth hardware, software, and network issues</li></ul>
<p>Robert Half is working with a client in Dallas that needs a contract to permanent Desktop Support Analyst. The ideal candidate will have at least 5 years of experience with end user support including software and hardware. </p><p> </p><p><strong>POSITION: DESKTOP SUPPORT</strong></p><p><strong>LOCATION: DOWNTOWN DALLAS 5 DAYS ONSITE</strong></p><p><strong>DURATION: 12 MONTH CONTRACT </strong></p><p><strong>RATE: $27-$32/hr</strong></p><p> </p><p><strong><u>RESPONSIBILITIES </u></strong></p><ul><li>Provides end user support to internal staff </li><li>Resolving hardware and software problems</li><li>Install, configure, and troubleshoot software applications,</li><li>Operating systems, and drivers on various devices</li><li>Manage Office 365 accounts, troubleshoot email and collaboration tool issues,</li><li>Perform regular system updates, patches, and antivirus scans to ensure security and performance</li></ul><p><br></p>
We are looking for a detail-oriented and organized Receptionist to join our team on a contract basis in Dallas, Texas. This role is ideal for someone who excels at multitasking and has a friendly demeanor, as you will be the first point of contact for visitors and callers. If you have a proven ability to handle multi-line phone systems and enjoy providing excellent customer service, we encourage you to apply.<br><br>Responsibilities:<br>• Greet visitors and ensure they are directed to the appropriate person or department.<br>• Answer and manage inbound calls using a multi-line phone system effectively and professionally.<br>• Maintain the reception area, ensuring it is tidy and welcoming.<br>• Provide accurate information to callers and visitors regarding company policies and services.<br>• Assist with administrative tasks such as scheduling appointments and handling correspondence.<br>• Monitor and manage the switchboard system, ensuring smooth call transfers and communication.<br>• Coordinate with internal staff to address visitor and caller needs promptly.<br>• Handle inquiries and resolve basic issues or direct them to the appropriate department.<br>• Support part-time receptionist duties as required to ensure coverage during peak times.
<p><strong>Key Responsibilities</strong></p><ul><li>Greet and welcome visitors in a professional and courteous manner.</li><li>Answer, screen, and direct incoming phone calls promptly and accurately.</li><li>Manage the front desk area to ensure it is organized, presentable, and stocked with necessary materials.</li><li>Handle incoming and outgoing mail, packages, and deliveries.</li><li>Schedule and manage appointments, meetings, and conference room bookings.</li><li>Provide administrative support to various departments as needed, including data entry, filing, and document preparation.</li><li>Assist with onboarding new employees by preparing badges, materials, or welcoming them on their first day.</li><li><br></li></ul><p><br></p>
We are looking for a dedicated Customer Experience Specialist to join our team on a long-term contract basis in The Colony, Texas. This role focuses on providing exceptional service to a specific group of clients while managing their needs efficiently. You will play a vital role in building strong relationships and delivering solutions that enhance customer satisfaction.<br><br>Responsibilities:<br>• Serve as the primary point of contact for assigned clients, addressing inquiries and resolving issues promptly.<br>• Manage and prioritize customer support tickets in the system to ensure timely resolutions.<br>• Collaborate with clients to build trust and maintain strong, detail-oriented relationships.<br>• Utilize multiple browsers and email platforms to provide seamless customer communication.<br>• Troubleshoot connectivity issues and provide technical guidance as needed.<br>• Maintain accurate and organized records of client interactions and service activities.<br>• Demonstrate flexibility by working remotely with occasional in-office requirements.<br>• Stay proactive in learning new tools and processes to improve service delivery.<br>• Perform basic data entry tasks using Excel to support client needs.<br>• Handle multiple tasks simultaneously while ensuring attention to detail and reliability.
<p><strong>Remote after 3-weeks of onsite training in Fort Worth, TX</strong></p><p><br></p><p>We are seeking a dedicated and enthusiastic <strong>Customer Service Rep</strong> to join a collaborative and close-knit team. This position offers a unique opportunity for a <strong>Customer Service Rep</strong> to receive hands-on training in a supportive environment before transitioning to a flexible work-from-home schedule. If you're someone who thrives in a fast-paced, team-oriented atmosphere and enjoys helping others, this <strong>Customer Service Rep</strong> role is the perfect fit.</p><p><br></p><p>Responsibilities:</p><ul><li>Answer incoming calls and determine the type of assistance needed</li><li>Provide first-call resolution by navigating internal systems and offering accurate information</li><li>Document and track all inquiries and resolutions in the system</li><li>Foster a positive relationship with callers through professional and courteous communication</li><li>Collaborate with a 13-member team, including 2 leads, to ensure service excellence</li><li>Assist teammates and contribute to a cooperative team environment</li><li>Adapt to a schedule of back-to-back calls with minimal supervision</li></ul>
<p>In this role, you will work in a fast-paced environment, gaining valuable skills in time management, problem-solving, and technical troubleshooting. You will be responsible for providing deskside support, managing hardware deployments, and ensuring system reliability.</p><p> </p><p>Key Responsibilities:</p><ul><li>Serve as the primary point of contact for on-site technical support and break/fix tasks for desktops and laptops</li><li>Deploy and configure Windows 10/11 devices and provide user orientation</li><li>Utilize tools such as ServiceNow for ticket management and asset tracking</li><li>Perform system maintenance, software upgrades, backups, and recovery tasks</li><li>Provide technical guidance to Tier 2 and Tier 3 teams as needed</li><li>Support disaster recovery and continuity exercises</li><li>Document resolutions in ITSM tools and maintain compliance with SLAs</li><li>Configure and deploy mobile devices, laptops, thin clients, and associated equipment</li><li>Perform asset control tasks and assist with procurement and disposal processes</li></ul><p><br></p>
<p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and/or chat in a timely and professional manner.</li><li>Provide accurate information regarding products, services, policies, and account details.</li><li>Resolve customer issues efficiently, escalating complex matters when necessary.</li><li>Maintain detailed and accurate records of customer interactions in the CRM system.</li><li>Process orders, returns, and account updates as needed.</li><li>Collaborate with internal teams to ensure customer needs are met and issues are resolved quickly.</li><li>Follow company procedures and policies to maintain high service standards.</li></ul><p><br></p>
We are looking for a motivated and detail-oriented Customer Experience Specialist to join our team on a contract basis. This role involves providing exceptional service to a dedicated group of clients while ensuring all inquiries and issues are addressed efficiently. Based in The Colony, Texas, this position offers flexibility with occasional in-office requirements.<br><br>Responsibilities:<br>• Provide dedicated support to an assigned group of clients, ensuring their needs are met promptly and professionally.<br>• Monitor and manage client tickets in the system, maintaining timely follow-ups and resolutions.<br>• Build and maintain strong relationships with clients to foster trust and satisfaction.<br>• Handle customer inquiries via email and other communication platforms, delivering clear and accurate responses.<br>• Troubleshoot connectivity issues and provide solutions while maintaining a high level of customer service.<br>• Utilize multi-browser environments effectively to navigate and resolve client concerns.<br>• Maintain organized records and ensure all tasks are completed efficiently and on time.<br>• Demonstrate adaptability by multitasking and prioritizing workloads in a fast-paced environment.<br>• Collaborate with team members to share insights and improve processes.<br>• Participate in occasional in-office meetings or activities as needed.
<p>We are looking for a detail-oriented <strong><u>Administrative/Office Assistant </u></strong>to join a multi-family construction company on a <strong><u>contract-to-hire basis in Dallas, Texas.</u></strong> This role is essential to ensuring smooth office operations by managing the front desk and providing administrative support to the team. The ideal candidate will be highly organized, efficient, and capable of handling multiple tasks effectively.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact at the front desk, welcoming visitors and addressing inquiries.</p><p>• Answer and direct incoming calls with accuracy and courtesy.</p><p>• Manage office supplies, including monitoring inventory levels and placing orders as needed.</p><p>• Provide administrative support to team members, including scheduling and correspondence.</p><p>• Maintain a clean and organized office environment to enhance productivity.</p><p>• Act as the gatekeeper for office activities, ensuring smooth operations and communication.</p><p>• Coordinate deliveries, mail distribution, and other logistical tasks.</p><p>• Assist with light data entry and record-keeping duties.</p><p>• Handle snack and refreshment orders to maintain a well-stocked office.</p><p>• Ensure confidentiality and professionalism in all interactions.</p>
<p>We are looking for a dedicated Part Time Bilingual Front Desk Coordinator to join our team in Dallas, Texas. In this long-term contract role, you will serve as the first point of contact for visitors and clients, ensuring a welcoming and organized atmosphere. This position requires multitasking abilities, excellent communication skills, and proficiency in basic office software.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming calls, providing prompt and courteous responses to inquiries.</p><p>• Welcome and assist visitors, ensuring a positive experience.</p><p>• Maintain accurate records through efficient data entry and documentation.</p><p>• Collaborate with team members to support daily office operations.</p><p>• Coordinate schedules and appointments to optimize workflow.</p><p>• Ensure the front desk area remains tidy and well-maintained.</p><p>• Handle correspondence, including emails and mail distribution.</p><p>• Utilize Microsoft Office tools like Word and Excel for administrative tasks.</p><p>• Communicate effectively in both English and Spanish to support diverse clientele.</p>
<p>LITIGATION LEGAL ASSISTANT URGENTLY NEEDED!</p><p> </p><p>Calling all Litigation Legal Assistants. Fantastic opportunity at a well known downtown Dallas firm to support extremely nice attorneys! Ideal candidate will have a minimum of 5 years of progressive experience supporting a complex litigation desk. Previous experience providing document preparation and revision, including styling and formatting legal documents; managing busy calendars, mediations and depositions is required. Heavy client interaction, both written and verbal is a big part of this desk. Must have experience with e-filing in state and federal courts and know how to format briefs. Bring your happy back to your days. Confidentially email your resume directly to</p><p>Rosemarie.jones< at > roberthalf.< com ></p>
<p><strong>Probate Legal Assistant </strong></p><p>Are you a detail-oriented legal assistant with experience in Probate law? Do you thrive in a fast-paced environment supporting multiple attorneys while maintaining exceptional client service and organization? If so, we want to hear from you!</p><p>Our client, a prominent law firm located in Fort Worth, TX, is seeking an experienced <strong>Probate Legal Assistant</strong> to join their team. </p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li> Manage a busy desk supporting up to 3 attorneys.</li><li>Collaborate with attorneys to prepare and process probate documentation.</li><li>Assist with business immigration matters, including preparing and filing H-1Bs, I-140s, and I-485s (experience in immigration is a plus).</li><li>Maintain frequent communication with clients to ensure exceptional client service.</li><li>Prepare accurate forms, correspondence, and other legal documents for attorney review.</li><li>Efficiently manage the status of all filed applications and track deadlines.</li><li>Organize, maintain, and safeguard confidential records and documents.</li></ul>
<p><strong>Job Overview:</strong></p><p>We are seeking a detail-oriented and technically proficient <strong>Network Port Mapping Analyst</strong> to support our infrastructure project team. This individual will be responsible for auditing, documenting, and verifying the configuration of network devices and their connected end devices, ensuring compliance with the Port Schedule documentation.</p><p><br></p><p><strong>POSITION: NETWORK ANALYST</strong></p><p><strong>LOCATION: IRVING, TX</strong></p><p><strong>DURATION: 5-6 MONTHS</strong></p><p><strong>RATE: $31-34/HOUR</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and interpret Port Schedule documents to understand expected network configurations.</li><li>Document which end-user devices are connected to specific network device interfaces (switch ports).</li><li>Record configured VLANs on network device interfaces.</li><li>Verify that end devices are physically connected to the correct switch ports per the Port Schedule.</li><li>Ensure network device interfaces have the correct VLAN assignments in line with the Port Schedule.</li><li>When required, verify IP addresses and subnet masks on connected end devices.</li><li>Identify and report any misconfigurations, discrepancies, or anomalies to the Project Manager</li></ul>
<p>Our client, a rapidly growing organization at the forefront of precision medicine and healthcare innovation, is seeking a <strong>Financial Systems Analyst</strong> to lead the implementation and ongoing support of its <strong>Oracle Fusion Financials</strong> applications.</p><p>This is a high-impact role within the Finance IT organization, where you’ll work closely with stakeholders across Finance, Accounting, Supply Chain, and IT to design, enhance, and maintain enterprise financial systems that drive operational efficiency and strategic decision-making.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the <strong>primary support resource</strong> for Oracle Finance Cloud modules: General Ledger, Accounts Payable, Cash Management, Fixed Assets, and Cost Management.</li><li>Provide functional support for <strong>Oracle SCM modules</strong>, including Procurement, Receiving, Quality, Product Information Management, Inventory, Supply Planning, and Manufacturing.</li><li>Design and maintain custom and standard reporting using OTBI, FRS, SmartView, BI Publisher, and SQL.</li><li>Support and enhance <strong>Oracle EPBCS (Enterprise Planning & Budgeting Cloud Service)</strong>, including writing and troubleshooting Calc Scripts.</li><li>Administer system functions such as user access, quarterly patch testing, and environment management in line with change control processes.</li><li>Lead scoping and design sessions, translating business requirements into system configurations and improvements.</li><li>Maintain documentation and training resources for financial systems end-users.</li><li>Collaborate with external consultants and Oracle support to resolve technical issues and optimize system performance.</li></ul><p><strong>Required Qualifications:</strong></p><ul><li>Bachelor’s degree in Accounting, Finance, Information Technology, or a related field.</li><li>Minimum 4 years of experience implementing and supporting Oracle Fusion Financials.</li><li>Proficiency with FBDI, ADFDI, OTBI reporting, and SmartView.</li><li>2+ years of experience working with Oracle EPBCS/EPM applications.</li><li>Strong understanding of finance and supply chain business processes.</li><li>Ability to troubleshoot technical issues and communicate solutions clearly across teams.</li><li>Self-driven with the ability to manage priorities independently.</li><li>Strong collaboration and customer service mindset.</li></ul><p> <strong>Preferred Qualifications:</strong></p><ul><li>Industry experience in biotechnology, healthcare, or laboratory services.</li><li>Exposure to middleware platforms such as Oracle Integration Cloud (OIC) or Mirth Connect.</li><li>Experience with Oracle Fusion Cloud development and scripting.</li><li>Ability to thrive in a fast-paced, change-driven environment with minimal supervision.</li><li>Strong attention to detail and commitment to delivering high-quality work.</li></ul>
We are looking for a bilingual Receptionist to join a dynamic law firm in Dallas, Texas, specializing in immigration matters. This Contract to permanent position requires a detail-oriented and welcoming individual who can effectively assist clients, support attorneys, and ensure the smooth operation of daily office activities. The role offers an opportunity to contribute meaningfully in a fast-paced legal environment while leveraging strong communication and organizational skills.<br><br>Responsibilities:<br>• Welcome clients and visitors with courtesy and professionalism while effectively communicating in both English and Spanish.<br>• Manage appointment scheduling and confirmations, ensuring attorney calendars are accurate and up-to-date.<br>• Prepare, format, and proofread legal documents using Microsoft Word and other software tools.<br>• Handle incoming and outgoing mail, including scanning and electronic filing of legal documents.<br>• Assist with client intake processes, maintaining accurate and organized records.<br>• Provide general administrative support to attorneys and office staff as needed.<br>• Operate and manage a multi-line phone system, ensuring calls are answered promptly and directed appropriately.<br>• Maintain the reception area and office environment, ensuring it remains organized and presentable.
<p>We are seeking a versatile and detail-oriented <strong>Receptionist/Office Manager</strong> for an exciting opportunity with a growing organization in <strong><u>Dallas, TX.</u></strong> This role involves overseeing front desk operations while managing office-wide administrative tasks to ensure efficiency and a welcoming environment for employees and visitors alike.</p>
<p>Are you a friendly and organized professional who thrives on creating excellent first impressions? Our manufacturing company is seeking a welcoming and detail-oriented <strong>Receptionist</strong> to be the face of our organization and provide essential administrative support.</p><p>Key Responsibilities:</p><ul><li><strong>Front Desk Duties:</strong> Greet visitors, clients, and employees with professionalism and a positive attitude while managing the visitor log.</li><li><strong>Phone Communication:</strong> Answer and direct incoming calls promptly and accurately, addressing inquiries or redirecting as appropriate.</li><li><strong>Mail and Package Handling:</strong> Sort and distribute incoming mail and manage outgoing shipments efficiently.</li><li><strong>Scheduling Support:</strong> Assist with scheduling meetings, conference rooms, and appointments as needed.</li><li><strong>Office Supplies Management:</strong> Monitor and order office supplies to ensure the smooth operation of the workspace.</li><li><strong>Clerical Support:</strong> Help with basic administrative tasks such as data entry, filing, photocopying, and maintaining office organization.</li><li><strong>Safety Check-In:</strong> Maintain compliance with company safety protocols for visitors, ensuring they are aware of and follow plant safety procedures.</li></ul><p><br></p>
We are looking for an organized and detail-oriented Receptionist to join our team on a contract basis in Dallas, Texas. In this role, you will serve as the first point of contact for visitors and clients, ensuring smooth communication and efficient operations. This position requires excellent communication skills and the ability to manage multiple tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Greet visitors and clients warmly, ensuring they feel welcomed and attended to.<br>• Answer and direct calls using a multi-line phone system, transferring inquiries to the appropriate departments.<br>• Manage incoming and outgoing mail, sorting and distributing items efficiently.<br>• Handle the delivery of packages and documents while maintaining accurate records.<br>• Assist with administrative tasks, including managing sensitive and confidential information.<br>• Communicate effectively with managers and clients to address deadlines or job-related issues.<br>• Perform receptionist duties such as operating a switchboard and ensuring smooth office operations.<br>• Support additional projects as assigned, demonstrating flexibility and adaptability.<br>• Maintain a detail-oriented and organized front desk environment at all times.
<p>Robert Half is seeking a professional and customer-focused <strong>Receptionist</strong> to serve as the face of our client’s organization in <strong><u>Addison, TX. </u></strong>The ideal candidate will create a welcoming atmosphere for employees, visitors, and callers, while skillfully handling administrative tasks that support the smooth operation of the office. This role is perfect for someone who thrives in a fast-paced environment and enjoys interacting with people.</p>
We are looking for a reliable and personable Receptionist to join our team on a contract basis in Dallas, Texas. In this role, you will be the first point of contact for visitors and callers, ensuring smooth communication and providing excellent customer service. This part-time position requires someone who is organized, dependable, and skilled at managing a multi-line phone system.<br><br>Responsibilities:<br>• Greet and assist visitors, providing a welcoming and dependable first impression.<br>• Answer and direct incoming calls using a multi-line phone system, ensuring inquiries are handled efficiently.<br>• Manage switchboard operations for phone lines ranging from 1 to 10.<br>• Provide accurate information to callers and visitors regarding company services or personnel.<br>• Maintain an organized and tidy reception area, projecting a dependable image.<br>• Handle basic administrative tasks, such as scheduling appointments and managing correspondence.<br>• Collaborate with team members to address any operational needs or concerns.<br>• Ensure confidentiality and security when handling sensitive information.
We are looking for a highly skilled Senior Systems Administrator to join our team in Dallas, Texas. This role requires a detail-oriented individual capable of managing and maintaining complex IT infrastructure while supporting critical business applications. The ideal candidate will possess strong technical expertise and a commitment to delivering quality service in a dynamic environment.<br><br>Responsibilities:<br>• Oversee and maintain data center infrastructure supporting legacy platforms and associated applications.<br>• Address IT service requests and incidents promptly while adhering to established processes and service level agreements.<br>• Conduct regular system monitoring, capacity planning, patch management, and implement change control procedures.<br>• Collaborate with global IT teams to support thousands of users across multiple international locations.<br>• Participate in IT projects focused on infrastructure upgrades and optimization strategies.<br>• Handle sensitive and proprietary information with the utmost confidentiality and professionalism.<br>• Ensure reliable operation of Active Directory, Exchange (both on-premises and online), and Office 365 environments.<br>• Manage Azure services, Remote Desktop, Terminal Services, and other cloud-hosted IT solutions.<br>• Provide expertise in networking fundamentals, including WAN, SD-WAN, switches, and LAN configurations.<br>• Stay current with backup technologies and antivirus solutions to safeguard organizational data.
<p>Essential duties include the following:</p><p>• Participate in buy-side and sell-side pre-transaction financial due diligence engagements, providing financial due diligence assistance and advisory services to publicly traded healthcare companies, large health systems, private equity investors, and investment banks across the U.S.</p><p>• Build financial models to analyze and synthesize company data to identify historical and projected financial and operational trends, quality of earnings, working capital considerations, and potential liabilities and underlying risks impacting the target company</p><p>• Interview and follow up with management at target companies to effectively assess and communicate the company's quality of earnings, net assets, and cash flows</p><p>• Develop comprehensive Financial Due Diligence reports that includes Quality of Earnings, Quality of Net Revenue, Debt and Debt-like, Net Working Capital analysis.</p><p><br></p>
<p>We are seeking a detail-oriented <strong>Financial Operations Specialist</strong> for a <strong>contract-to-permanent</strong> role with a leading specialty finance company in Fort Worth, TX. This is a 100% onsite position offering the chance to join a dynamic team, gain valuable lending operations experience, and transition into a long-term career.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Post customer payments accurately and on time, ensuring proper allocation and documentation.</li><li>Process ACH transactions, monitor accounts not enrolled in ACH, and facilitate account setup as needed.</li><li>Reconcile daily cash activity, resolve unapplied cash, and ensure bank-to-ledger accuracy.</li><li>Research and resolve NSF (non-sufficient funds) transactions, overpayments, and refunds.</li><li>Apply insurance checks and dual-party payments in line with company policies.</li><li>Book newly acquired loans, process loan draws, collateral substitutions, and modifications with accuracy and compliance.</li><li>Reconcile loan balances and securitized accounts, ensuring proper reporting and compliance with agreements.</li><li>Track and apply secured asset sales, adjusting loan balances and asset values as required.</li><li>Support audits by gathering documentation and maintaining accurate financial records.</li><li>Assist in the invoicing approval process and ensure compliance with company guidelines.</li></ul>
