We are looking for a skilled Desktop Support Specialist to provide efficient technical assistance to both on-site and remote employees in Dallas, Texas. This role requires hands-on expertise in resolving hardware and software issues, installing and upgrading systems, and maintaining smooth IT operations. Ideal candidates will have strong problem-solving abilities, excellent communication skills, and a solid understanding of office IT systems.<br><br>Responsibilities:<br>• Provide comprehensive technical support for hardware, software, and networking issues to on-site and remote users.<br>• Perform Level I and Level II troubleshooting, resolving technical problems promptly and professionally.<br>• Install, configure, and maintain computer hardware, peripherals, and imaging systems.<br>• Upgrade operating systems and software applications to ensure optimal performance.<br>• Diagnose and resolve network connectivity issues, including VPN technologies.<br>• Manage user accounts and permissions using Active Directory, including password resets and account creation.<br>• Deliver basic training to employees on system usage and tools, ensuring effective adoption.<br>• Document system events and maintain records to support seamless IT functionality.<br>• Test and evaluate new technologies to enhance IT processes and user experience.<br>• Handle 15-20 technical issues daily, prioritizing tasks and maintaining high service standards.
We are looking for a proactive and friendly PC Technician to support the setup of a new corporate and warehouse facility in Grand Prairie, Texas. In this contract role, you will handle basic hardware installations, resolve minor technical issues, and collaborate with third-party IT providers to ensure smooth operations. This role requires someone who enjoys engaging with others, providing hands-on support, and maintaining a service-oriented approach in a dynamic, air-conditioned environment.<br><br>Responsibilities:<br>• Set up workstations, including printers, monitors, and other hardware components, for new and existing users.<br>• Provide first-line support for resolving basic technical issues and user concerns.<br>• Interact with employees across the facility to assess and address immediate IT needs.<br>• Respond promptly to ad hoc technical assistance requests from staff.<br>• Act as the primary on-site liaison for third-party IT support providers, facilitating the resolution of complex issues.<br>• Follow instructions from external IT partners to perform troubleshooting tasks at user workstations.<br>• Maintain a clean and organized work environment while ensuring all hardware is installed correctly.<br>• Support the onboarding process by assisting with additional configurations for new equipment and users.<br>• Regularly walk through the warehouse and office spaces to identify and address technical needs in real time.
We are looking to recruit a detail-oriented Help Desk Analyst in the Wholesale Distribution - Dur Goods industry, based in Mesquite, Texas, United States. This role offers an exciting opportunity to provide technical support, troubleshoot problems, and assist with various tasks associated with the MIS department. <br><br>Responsibilities:<br>• Provide troubleshooting assistance to employees to resolve technical issues<br>• Carry out day-to-day tasks associated with the MIS department<br>• Learn and adapt to using additional third-party products as required by the company<br>• Support the warehouse management system (WMS) used in warehousing operations on a daily basis<br>• Use Microsoft Office products proficiently, along with the Microsoft Windows Server environment<br>• Utilize skills in Database, Microsoft, Active Directory, Computer Hardware, Configuration Management, Deskside Support, Desktop Hardware, and Microsoft Office 365 to perform duties efficiently<br>• Manage and resolve customer credit inquiries<br>• Monitor customer credit accounts and take appropriate action to collect delinquent payments.<br><br>Qualifications:<br>• Minimum of 3 years of experience as a Help Desk Analyst or in a related role within the Wholesale Distribution - Dur Goods industry<br>• Proficiency with Microsoft technologies, including Microsoft Office 365<br>• Experience with Active Directory and Configuration Management<br>• Strong knowledge of Computer Hardware and Desktop Hardware<br>• Familiarity with Deskside Support operations<br>• Experience working with Databases<br>• Excellent problem-solving skills and the ability to troubleshoot technical issues<br>• Strong communication skills, both written and verbal, with the ability to explain complex technical issues in a clear and concise manner<br>• Ability to work collaboratively in a team environment and handle multiple tasks simultaneously<br>• Proven history of delivering exceptional customer service<br>• Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.
<p>JOB DESCRIPTION</p><p><br></p><p>Under the direction of the IT Director, the IT Support Specialist performs a variety of technology support functions. They are responsible for ticket escalation and general software support, hardware (laptops, desktops, printers, and phones), and training. They are also responsible for working with vendors and resolving system issues.</p><p><br></p><p>ESSENTIAL DUTIES</p><p>• Provide advanced technical and informational assistance to users of the client’s computer systems in a timely, accurate, and courteous manner.</p><p>• Assist with the installation, configuration and support of Windows-based equipment and applications in our network environment.</p><p>• Assist with the setup and execution of video conferences & events.</p><p>• Assist users with using Zoom, Microsoft Teams and other video and teleconference platforms.</p><p>• Perform routine support on computers, printers, and other peripherals, including but not limited to connecting to wireless networks, clearing paper jams, replacing toner cartridges, relocation and/or setup of computer equipment.</p><p>• Provides timely resolution of all incident tickets.</p><p>• Install new software packages on Firm computers and assist users with getting started and becoming self-sufficient with firm technology.</p><p>• Complete office setups and relocations as necessary.</p><p>• Assist with documentation and inventory of hardware & software as necessary.</p><p>• Adhere to the clients technology standards, data protection and security awareness policies and procedures.</p><p>• Assist with equipment procurement for events through third parties.</p><p>• Monitor depositions, meetings or similar proceedings through various virtual platforms and provide technical support as well as assisting the clients, videographers, and court reporters regarding various issues that occur.</p><p>• Keep manager informed on the status of work/projects, problem areas and customer satisfaction.</p><p>• Performs other duties as assigned.</p><p><br></p><p>SKILLS NEEDED TO BE SUCCESSFUL</p><p>• Ability to communicate effectively both orally and in writing with computer users regarding problems and questions.</p><p>• Excellent customer services skills and the ability to work in a challenging environment.</p><p>• Knowledge of video conferencing systems and web conferencing equipment and systems.</p><p>• Ability to work well in a team and independently.</p><p>• Ability to understand and translate technical material for non-technical users.</p><p>• Excellent organizational skills for prioritizing projects.</p><p>• Thorough knowledge of Microsoft Windows and Microsoft Office Suite.</p><p>• General knowledge of PC LANs and networks including Windows.</p><p>• Ability to quickly learn new applications and upgrades to existing applications.</p><p>EDUCATION AND EXPERIENCE</p><p>• Previous experience in the legal field is desired.</p><p>• Minimum 3 years of experience in a Windows and network environment.</p><p>• Associate or bachelor’s degree is not required but preferred.</p><p>• Certifications not required but preferred.</p><p>• Ability to understand procedures and instructions specific to the area of IT.</p>
We are looking for a skilled Desktop Support Analyst to join our team in Coppell, Texas. This is a Contract-to-Permanent position within the dynamic retail industry, offering the opportunity to contribute to essential technical support functions. The role involves handling user account management, troubleshooting, and maintaining desktop systems, ensuring smooth operations and high-quality support.<br><br>Responsibilities:<br>• Manage user accounts in Active Directory, including creating, disabling, and resetting passwords.<br>• Configure, maintain, and troubleshoot user devices to ensure optimal performance.<br>• Perform administrative tasks within Office 365, such as license assignments and basic functions in Exchange, Teams, and SharePoint.<br>• Provide technical support for standard desktop applications, including Microsoft Office and Adobe Acrobat.<br>• Diagnose and resolve production issues such as system errors, defects, and inconsistencies.<br>• Assist in troubleshooting and securing Microsoft Windows operating systems, including versions 10 and 11.<br>• Contribute to compliance and data governance tasks using Microsoft Purview.<br>• Maintain detailed documentation for support procedures and system configurations.<br>• Collaborate with team members to identify and implement effective solutions to technical challenges.<br>• Ensure timely and courteous responses to user inquiries and technical issues.
<p>We are looking for a skilled IT Support Specialist to join our team in Plano, Texas. In this role, you will provide technical support and maintenance for a range of IT systems, ensuring optimal performance and security. You will also play a key role in new installations and collaborate with cross-functional teams to deliver seamless technology solutions.</p><p><br></p><p>Responsibilities:</p><p>• Deliver day-to-day technical support for airport lounge systems, addressing hardware and software issues effectively.</p><p>• Manage and maintain network infrastructure using Cisco, Ubiquiti, and Aerohive solutions.</p><p>• Troubleshoot desktop computing environments, including Windows and macOS workstations, point-of-sale systems, and software installations.</p><p>• Perform regular system maintenance, updates, and audits to ensure peak performance and security.</p><p>• Plan and execute the technical setup of new airport lounges, including network design and hardware configuration.</p><p>• Deploy and test IT hardware and software to meet company standards and project specifications.</p><p>• Implement and uphold network security protocols to protect systems and data.</p><p>• Collaborate with vendors and internal teams to meet installation timelines and budget constraints.</p><p>• Document technical processes, resolutions, and support activities to enhance knowledge sharing.</p><p>• Train lounge staff on IT systems and provide ongoing technical support.</p>
<p>A client of ours is seeking a highly organized and detail-oriented <strong>ALD Claims Assistant (Temporary)</strong> to join our Claims team. In this crucial role, you will be responsible for the initial investigation, evaluation, and processing of claims for CPI, VSI, and GAP. This is a non-licensed position supporting claims review, closure tasks, and total loss processing.</p>
Are you an experienced IT Auditor with a passion for delivering impactful solutions in the financial services industry? Do you value a culture that emphasizes work-life balance, the opportunity to work on engaging projects, and continuous learning and growth? If so, we have a fantastic client ready to permanent an IT Audit Senior Consultant! <br> Our client's culture offers an environment where innovation, collaboration, and detail oriented development thrive. Based in the exciting and growing Dallas, Texas market, this role provides a platform to work with cross-functional teams on meaningful projects, while maintaining a supportive and flexible work setting. <br> What You’ll Do As an IT Audit Senior Consultant, you’ll bring your expertise in assessing and enhancing IT systems, processes, and controls, specifically for clients in the dynamic and evolving financial services sector. Your primary responsibilities will include: Perform Comprehensive IT Audits: Assess IT systems, controls, and data integrity, ensuring compliance with regulatory standards including Sarbanes-Oxley (SOX). Identify & Mitigate Risks: Evaluate client IT environments to identify potential risks and deliver tailored recommendations to strengthen controls. Enhance Governance Frameworks: Assist clients in bolstering IT governance structures and implementing effective internal control mechanisms. Leverage Data Analysis: Utilize advanced Microsoft Excel skills for data analysis, producing meaningful insights, and generating actionable reports. SOX Compliance & Operational Audits: Ensure operational processes meet SOX requirements and other applicable standards. Document Findings & Recommendations: Develop detailed reports with impactful solutions that address audit findings and align with client needs. Collaborate Cross-Functionally: Partner with internal and client teams to design and deliver innovative audit strategies. Mentor and Support: Guide entry level team members, sharing knowledge and supporting their detail oriented development. What This Position Work-Life Balance: Enjoy a flexible and supportive environment that values your personal time and work-life harmony. Exciting Engagements: Contribute to cutting-edge projects within the financial services industry, working with diverse clients across the national landscape. detail oriented Development: Gain exposure to new technologies, approaches, and areas of consulting, with opportunities for continuous learning and growth. Supportive Environment: Collaborate with a dynamic group of professionals in a culture that prioritizes accountability, respect, and teamwork.
We are looking for a skilled Sr IT Generalist to join our team on a contract basis in Dallas, Texas. In this role, you will manage and optimize IT systems, ensuring their security, reliability, and performance. This position requires a strong technical background, excellent communication skills, and the ability to adapt to dynamic environments while providing top-tier support.<br><br>Responsibilities:<br>• Oversee and monitor daily IT operations, including networks, servers, storage, and applications.<br>• Ensure IT systems are secure, reliable, and compliant with industry standards and regulations.<br>• Manage both on-premises and cloud-based infrastructure to maintain optimal performance.<br>• Provide technical support to end users, resolving hardware, software, and system-related issues.<br>• Develop and enforce cybersecurity policies and procedures, responding to security alerts and incidents.<br>• Maintain accurate inventory records for equipment, software, and licenses.<br>• Coordinate the installation, configuration, and upgrades of PC hardware and software.<br>• Assist with onboarding and offboarding processes, including user account setup and deactivation.<br>• Write and update training materials and IT documentation to support end users.<br>• Collaborate with vendors to manage IT products, services, and contracts effectively.
We are looking for a dedicated Product Support Specialist to join our team in Dallas, Texas, on a long-term contract basis. In this role, you will focus on enhancing agent experiences, resolving user concerns, and guiding individuals through technical solutions and features. As part of a dynamic team in the insurance industry, you will play a critical role in delivering innovative support and ensuring seamless communication and functionality for agents and internal teams.<br><br>Responsibilities:<br>• Serve as a primary advocate for agents, sales staff, and internal teams by addressing their needs and concerns.<br>• Collaborate with management to design and prioritize features and user stories based on agent feedback and operational requirements.<br>• Assist in developing carrier inbound data processes for sales readiness reports, agent profiles, and new product support.<br>• Provide analytical support to create actionable sales reports, dashboards, and insights for agents and teams.<br>• Participate in product visioning and roadmap discussions to drive initiatives like sales enablement and digital transformation.<br>• Guide agents in testing and utilizing specific product features to enhance their experience.<br>• Investigate and report product issues by simulating user scenarios and analyzing functionality.<br>• Maintain and update internal databases with records of technical issues and user interactions.<br>• Monitor and respond to agent complaints on social media, offering timely support and solutions.<br>• Share feedback-driven feature requests and effective resolutions with team members to improve processes.
We are looking for an experienced IT Asset Manager to join our team in Dallas, Texas, within the dynamic pharmaceutical industry. This Contract-to-permanent position offers an exciting opportunity to oversee the lifecycle of IT assets, from procurement to retirement, while optimizing processes for scalability and efficiency. The ideal candidate will play a key role in ensuring seamless asset tracking, cost reporting, and collaboration across departments.<br><br>Responsibilities:<br>• Oversee the complete lifecycle of IT assets, including hardware and software, from acquisition to disposal.<br>• Develop and implement streamlined processes for asset tracking, procurement, and cost management.<br>• Maintain accurate records of IT asset costs per employee and ensure compliance for audits and reporting purposes.<br>• Utilize tools such as ReqLogic and Asset Panda to manage procurement workflows and inventory systems.<br>• Collaborate with IT, Finance, and People Operations teams to ensure data transparency and alignment.<br>• Monitor asset usage, aging, and spending trends to identify opportunities for cost savings and efficiency improvements.<br>• Provide detailed reports on asset performance and financial impact, supporting strategic decision-making.<br>• Establish scalable systems to manage a growing inventory of assets, currently ranging from 3,500 to 5,000 items.<br>• Analyze procurement processes to recommend enhancements that align with organizational goals.<br>• Ensure adherence to industry standards and company policies in asset management practices.
We are offering an exciting opportunity for a Tax Manager - Public in Rockwall, Texas. This role involves overseeing tax compliance and bookkeeping, client management, team leadership and collaboration, along with research and analysis. The position also requires continuous improvement efforts within the tax department, contributing to the growth and success of the firm.<br><br>Responsibilities:<br><br>• Prepare and review tax returns for individuals, corporations, partnerships, and other entities, utilizing tax compliance software such as Thomson Reuters GoSystem.<br>• Maintain and review complex financial records for clients using accounting software like QuickBooks.<br>• Ensure compliance with federal, state, and local tax laws and regulations, and communicate any changes in tax laws to clients and team members.<br>• Serve as a trusted advisor to clients, providing proactive advisory services, and addressing client inquiries and concerns regarding tax matters in a timely and detail oriented manner.<br>• Mentor and train entry level staff members on tax principles, procedures, and best practices, while also participating in firm-wide initiatives and contributing to the development of tax strategies and policies.<br>• Conduct in-depth tax research and analysis on complex issues and transactions, providing recommendations based on findings to support decision-making processes.<br>• Identify opportunities for process improvements and efficiencies within the tax department and implement best practices and quality control measures to ensure accuracy and consistency.<br>• Utilize skills in Income Tax Accounting, International Tax Compliance, Income Tax Compliance, and Thomson Reuters ONESOURCE to add value to client relationships and expand services.
We are looking for an experienced Executive Assistant to provide high-level support to C-suite executives in a dynamic and fast-paced environment. This role requires exceptional organizational skills, technical proficiency, and a proactive approach to managing executive operations. Based in Dallas, Texas, you will play a pivotal role in ensuring seamless communication and workflow between executives, investors, and stakeholders.<br><br>Responsibilities:<br>• Manage day-to-day executive operations, including scheduling, travel arrangements, inbox organization, and meeting preparation.<br>• Act as the primary point of contact for prioritizing and triaging communications with discretion and efficiency.<br>• Collaborate with the Chief of Staff to coordinate stakeholder communications, monitor project timelines, and facilitate follow-ups.<br>• Track action items and deadlines related to executive initiatives to ensure timely completion.<br>• Develop and refine workflows, leveraging AI tools to streamline scheduling and information flow.<br>• Document and optimize operational processes to support scalability and enhance efficiency.<br>• Analyze financing trends and market activities to provide insights and identify opportunities.<br>• Prepare materials and assist with investor communications, board meetings, and high-level stakeholder engagements.<br>• Organize strategic events such as leadership retreats, investor gatherings, and executive-led sessions.<br>• Support research, drafting, and cross-functional collaboration on special projects to drive organizational alignment.
We are looking for a detail-oriented Staff Accountant to join our team in Dallas, Texas. This role involves managing financial records, preparing reports, and ensuring compliance with accounting standards. The ideal candidate will have a strong foundation in accounting principles and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Develop a thorough understanding of Low-Income Housing Tax Credit regulations and ensure compliance with relevant standards.<br>• Prepare accurate and timely monthly accounting reports and financial statements.<br>• Assemble and distribute monthly reporting packages to property stakeholders.<br>• Oversee monthly close procedures completed by the Property Management team.<br>• Maintain effective communication with Property Management and assist with accounting-related tasks.<br>• Provide support to the Accounts Payable department when required.<br>• Create quarterly and annual accounting reports within established deadlines.<br>• Coordinate with property stakeholders to address ad hoc requests and provide necessary documentation.<br>• Organize annual audit documentation and serve as a liaison with auditors.<br>• Post monthly and yearly journal entries and manage all General Ledger responsibilities for properties within the assigned portfolio.
<p>We are looking for a forward-thinking Director of Engineering to lead and enhance our engineering efforts in SATCOM & ESA (Electronically Steerable Antennas." This position requires a dynamic leader with extensive expertise in research and development, progressive product design, and advanced technologies. The role offers an exciting opportunity to oversee complex projects and drive innovation in electronically steerable antenna systems and SATCOM. </p><p><br></p><p>Responsibilities:</p><p>• Provide strategic leadership to engineering teams, ensuring alignment with organizational goals and objectives.</p><p>• Spearhead research and development initiatives to create cutting-edge, innovative solutions.</p><p>• Oversee the design, development, and deployment of electronically steerable antenna systems.</p><p>• Collaborate with cross-functional departments, including Product Management and Sales, to integrate engineering strategies with business needs.</p><p>• Ensure all engineering processes comply with industry standards and regulatory requirements.</p><p>• Cultivate a culture that prioritizes technical excellence, continuous improvement, and creative problem-solving.</p><p>• Manage project budgets, timelines, and resource allocation to ensure efficient execution.</p><p>• Evaluate and integrate emerging technologies into product development roadmaps.</p><p>• Mentor and guide engineering teams to foster growth and high-performance outcomes.</p>
<p>We are looking for a Senior Accountant to join our dynamic team in Allen, Texas. This role is ideal for someone with a keen eye for detail and a strong background in financial reporting and accounting operations. You will play a key part in ensuring accuracy and compliance across financial statements, reconciliations, and audits.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and analyze monthly, quarterly, and annual financial statements in alignment with organizational standards.</p><p>• Manage and maintain general ledger activities, including journal entries, account reconciliations, and accruals.</p><p>• Oversee accounts payable and receivable processes to ensure timely and accurate transactions.</p><p>• Support budgeting, forecasting, and cash flow analysis to inform financial decision-making.</p><p>• Execute month-end and year-end close procedures with precision and timeliness.</p><p>• Collaborate with property and asset managers to ensure accurate accounting at the property level.</p><p>• Maintain fixed asset schedules and reconcile them regularly.</p><p>• Coordinate with external auditors and provide necessary documentation for audit processes.</p><p>• Ensure compliance with internal controls, accounting policies, and applicable regulations.</p><p>• Assist in preparing tax packages and liaising with tax advisors to meet compliance requirements.</p><p><br></p><p>If interested, please send your resume to [email protected]</p>
