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2 results for Entry Level Help Desk Support in Fort Worth, TX
- Irving, TX
- onsite
- Permanent / Full Time
- 70000 - 90000 USD / Yearly
- We are looking for an Application Support Engineer to support, enhance, and maintain business-critical applications in Irving, Texas. This role blends technical troubleshooting with hands-on development support, requiring someone who can investigate issues, improve application reliability, and partner effectively with users, project teams, and external vendors. The ideal candidate brings strong experience across application support, testing, documentation, and deployment coordination within a structured software delivery environment.<br><br>Responsibilities:<br>• Diagnose application issues, perform root cause analysis, and deliver timely resolutions to minimize disruption to business operations.<br>• Support the ongoing maintenance and enhancement of enterprise applications using relevant development tools, frameworks, and scripting technologies.<br>• Partner with business stakeholders, technical teams, and third-party vendors to clarify issues, define solutions, and ensure smooth support activities.<br>• Execute and coordinate application testing efforts to validate fixes, confirm performance, and reduce the risk of recurring defects.<br>• Prepare and maintain clear technical documentation covering system behavior, support procedures, known issues, and configuration details.<br>• Assist with release planning, change control, and deployment activities to ensure updates are implemented accurately and with minimal operational impact.<br>• Work within established software development life cycle practices to support application changes from analysis through production readiness.<br>• Monitor application performance and stability, identifying opportunities for improvement in reliability, security, and supportability.
- 2026-07-30T00:00:00Z
- Coppell, TX
- onsite
- Temporary / Contract
- 28.5 - 33 USD / Hourly
- <p>We are looking for a IT Site Support Technician to provide onsite technical assistance at a training facility in Coppell, Texas. This Contract position focuses on supporting classroom and end-user technology, resolving connectivity concerns, and delivering dependable day-to-day IT support. The ideal candidate is comfortable working directly with users, diagnosing common hardware and network issues, and ensuring training sessions run smoothly without technical disruption.</p><p><br></p><p>Responsibilities:</p><p>• Provide in-person technical support for staff, trainers, and remote users by diagnosing and resolving everyday IT issues.</p><p>• Set up, test, and maintain audiovisual equipment, including projectors and related presentation connections, to support training activities.</p><p>• Respond to service requests and assigned tickets in a timely manner, documenting issues and solutions clearly.</p><p>• Troubleshoot network and connectivity problems affecting onsite and remote users, escalating more complex incidents when needed.</p><p>• Assist with user account support tasks such as password resets, access issues, and basic Active Directory updates.</p><p>• Investigate and resolve hardware malfunctions involving workstations, peripherals, and other end-user devices.</p><p>• Prepare training rooms and technology spaces to ensure equipment is functioning properly before scheduled sessions.</p><p>• Coordinate with broader IT teams when additional technical expertise is required to restore service quickly.</p>
- 2026-07-23T00:00:00Z