We are looking for an experienced ERP Integration Manager to oversee the strategic planning and operational management of the organization's IT systems. This role requires a forward-thinking individual who can lead technical initiatives, optimize processes, and ensure the seamless integration of enterprise systems. The ideal candidate will be adept at fostering collaboration across departments while staying informed on emerging technologies.<br><br>Responsibilities:<br>• Develop and implement IT strategies that align with organizational goals and foster innovation.<br>• Plan for future technology needs, including disaster recovery and business continuity solutions.<br>• Manage daily operations of IT networks, hardware, and software systems to support both academic and administrative functions.<br>• Administer the IT budget, overseeing contracts and vendor relationships effectively.<br>• Provide technical guidance and support to faculty, staff, and students, ensuring smooth operation of enterprise systems.<br>• Lead and mentor IT staff, encouraging growth and teamwork.<br>• Coordinate and manage IT projects, ensuring collaboration with campus stakeholders.<br>• Ensure compliance with regulations related to student data collection and reporting.<br>• Document and maintain operational policies and procedures for IT systems.<br>• Participate in technical tasks such as system security, network management, and programming as needed.
<p>We are in the service industry, located in New Jersey and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.</p><p><br></p><p>Responsibilities:</p><p>• Handle technical support tickets, with a focus on product-related concerns.</p><p>• Deliver high-quality product support to customers, addressing inquiries related to our platform.</p><p>• Utilize SQL queries to delve into customer data and investigate issues.</p><p>• Aid customers in understanding product features, best practices, and technical configurations.</p><p>• Collaborate with the development team to identify, escalate, and rectify software bugs.</p><p>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.</p><p>• Develop and upkeep support documentation to streamline troubleshooting processes.</p><p>• Contribute to improving the platform by providing valuable feedback from customers.</p>
We are looking for a skilled Software Engineer to join our team in Bethlehem, Pennsylvania. This role involves designing and optimizing data systems, managing tools for data orchestration, and ensuring secure and efficient operations. The ideal candidate will thrive in a collaborative environment while delivering impactful solutions for business intelligence and operations.<br><br>Responsibilities:<br>• Build and manage data orchestration tools, including creating variables, setting notifications, and configuring retries.<br>• Optimize Snowflake performance by adjusting warehouse sizing, clustering, and profiling queries.<br>• Schedule and oversee near real-time data loads using Snowflake Tasks and Streams.<br>• Implement rigorous data quality checks such as verifying freshness, row counts, and referential integrity.<br>• Monitor and control costs through usage dashboards and guardrails.<br>• Ensure secure operations by maintaining roles, managing secrets, and auditing logs.<br>• Develop and monitor Power BI datasets to support Finance and Operations teams.<br>• Collaborate with stakeholders to gather requirements and deliver tailored solutions.<br>• Enhance and maintain front-end data applications using tools like Streamlit and Python.<br>• Create detailed documentation, including runbooks, root cause analyses, and change tickets for releases.
We are looking for a skilled Deployment Engineer to join our team on a contract basis in Reading, Pennsylvania. In this role, you will be responsible for ensuring the seamless installation, configuration, and integration of various devices and software across multiple platforms. This position requires expertise in managing deployments, troubleshooting technical issues, and collaborating with team members to deliver efficient solutions.<br><br>Responsibilities:<br>• Oversee the deployment and setup of Android devices, Chromebooks, iPads, and other hardware.<br>• Utilize deployment tools to streamline installation processes and ensure accuracy.<br>• Configure and manage Active Directory settings to support device integrations.<br>• Provide regular status updates and documentation to track deployment progress.<br>• Install and maintain medical software across designated systems.<br>• Perform desktop administration tasks, including troubleshooting and resolving technical issues.<br>• Collaborate with team members to identify and address deployment challenges.<br>• Ensure compliance with company standards and protocols during all deployment activities.<br>• Train end-users on device usage and software functionalities as needed.
