We are looking for a skilled Desktop Support Analyst to join our team in Bonita Springs, Florida. In this long-term contract role, you will be responsible for providing technical support for desktop and laptop systems, both onsite and remotely, for a large network of branch locations. This position requires strong problem-solving skills, excellent communication abilities, and a customer-focused mindset to ensure seamless technology operations.<br><br>Responsibilities:<br>• Offer first and second-level support for desktop and laptop systems to end-users, including executives and senior management.<br>• Monitor and update ticketing systems to track issues and resolutions.<br>• Configure and deploy new desktop and laptop systems in alignment with organizational standards.<br>• Troubleshoot and resolve hardware, software, and printing device issues as they arise.<br>• Support networked printing devices, including mapping, scanning, and application setup.<br>• Collaborate with technical teams to coordinate IT-related projects and ensure successful implementation.<br>• Manage the installation, configuration, movement, and retirement of PC equipment.<br>• Provide on-call support as part of a rotating schedule, including occasional overtime and weekend shifts.<br>• Maintain inventory control and asset tagging for hardware and software.<br>• Establish and maintain positive relationships with business clients while adhering to company procedures and protocols.
<p>Job Summary</p><p>The PC Technician will be responsible for installing, maintaining, troubleshooting, and repairing computer hardware, software, and peripherals within a Windows Microsoft environment. This role involves providing excellent customer service, resolving technical issues, and ensuring systems operate efficiently to support business operations.</p><p>Key Responsibilities</p><ul><li><strong>Hardware and Software Support</strong>: Install, configure, and troubleshoot Windows-based desktops, laptops, and peripherals (e.g., printers, scanners).</li><li><strong>Operating System Management</strong>: Deploy, update, and maintain Windows operating systems (e.g., Windows 10, Windows 11) and ensure compatibility with enterprise applications.</li><li><strong>Network Connectivity</strong>: Diagnose and resolve basic network issues, including LAN, Wi-Fi, and VPN connectivity in a Windows environment.</li><li><strong>User Support</strong>: Provide first-level technical support to end-users, addressing issues via phone, email, or in-person, ensuring timely resolution.</li><li><strong>System Maintenance</strong>: Perform routine maintenance, including software updates, patch management, and hardware upgrades.</li><li><strong>Documentation</strong>: Maintain accurate records of hardware/software inventory, support tickets, and troubleshooting steps.</li><li><strong>Security Compliance</strong>: Ensure systems adhere to organizational security policies, including antivirus management and user account administration.</li><li><strong>Collaboration</strong>: Work closely with IT team members to escalate complex issues and implement IT projects as needed.</li></ul><p><br></p>
We are seeking an experienced Senior PostgreSQL Database Developer to design, develop, and optimize complex database systems. The ideal candidate will have deep expertise in PostgreSQL, with a proven track record of building scalable, high-performance database solutions to support enterprise-level applications.<br><br>Key Responsibilities<br><br>Design, develop, and maintain PostgreSQL database schemas, ensuring optimal performance, scalability, and reliability.<br><br>Write and optimize complex SQL queries, stored procedures, triggers, and functions to support business applications.<br><br>Implement advanced PostgreSQL features, including indexing strategies (e.g., B-tree, GIN, GiST), partitioning, and full-text search.<br><br>Ensure data integrity, security, and compliance with industry standards (e.g., GDPR, HIPAA) through robust access controls and encryption.<br><br>Perform database performance tuning, query optimization, and monitoring to minimize latency and maximize throughput.<br><br>Design and implement high-availability solutions, including replication (logical and physical), failover, and clustering.<br><br>Collaborate with software engineers, data architects, and DevOps teams to integrate databases with application ecosystems.<br><br>Develop and maintain ETL pipelines for data migration and integration with external systems.<br><br>Troubleshoot and resolve database-related issues, including performance bottlenecks and data inconsistencies.<br><br>Mentor junior developers and provide technical guidance on PostgreSQL best practices.<br><br>Required Skills and Qualifications<br><br>Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).<br><br>7+ years of experience in database development, with at least 5 years focused on PostgreSQL.<br><br>Expert-level knowledge of PostgreSQL architecture, including query planning, MVCC, and WAL.<br><br>Proficiency in writing complex SQL queries, PL/pgSQL, and optimizing query execution plans.<br><br>Strong experience with PostgreSQL extensions (e.g., PostGIS, TimescaleDB) and advanced features like JSONB and window functions.<br><br>In-depth understanding of database indexing, partitioning, and performance tuning techniques.<br><br>Experience with high-availability setups, such as streaming replication, logical replication, and PgBouncer.<br><br>Familiarity with database security practices, including role-based access control (RBAC), SSL/TLS, and row-level security.<br><br>Hands-on experience with database monitoring tools (e.g., pg_stat_statements, Prometheus) and backup/recovery solutions (e.g., pgBackRest, Barman).<br><br>Knowledge of cloud-based PostgreSQL deployments (e.g., AWS RDS, Google Cloud SQL, Azure PostgreSQL).<br><br>Strong problem-solving skills and the ability to work in a fast-paced, collaborative environment.<br><br>Excellent communication skills to articulate technical concepts to non-technical stakeholders.<br><br>Preferred Qualifications<br><br>Experience with other databases (e.g., MySQL, Oracle, MongoDB) and data migration to PostgreSQL.<br><br>Familiarity with containerized database deployments using Docker or Kubernetes.<br><br>Knowledge of CI/CD pipelines and infrastructure-as-code tools (e.g., Terraform, Ansible).<br><br>Contributions to PostgreSQL open-source projects or community involvement.<br><br>Certifications such as PostgreSQL Certified Professional or AWS Certified Database Specialty.
