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6 results for Customer Service Representative in Fort%20Mill%2C%20SC

Customer Service Representative

Charlotte, NC
onsite
Temporary
20 - 21 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Charlotte, North Carolina. In this role, you will play a pivotal part in coordinating service requests and maintaining effective communication with vendors, technicians, and residents. This is a long-term contract opportunity within the dynamic Real Estate & Property industry, offering a chance to contribute to high-quality customer experiences. Responsibilities:• Manage communication with contracted technicians, including dispatching, scheduling, and providing clear expectations regarding work scopes.• Review maintenance chargebacks to verify legitimacy and authorize resident account charges when appropriate.• Ensure service calls are completed satisfactorily, representing both the company and client interests.• Address emergency service requests and escalations promptly and with a focus on customer satisfaction.• Build and sustain strong, detail-oriented relationships with vendors and technicians.• Respond to vendor inquiries, quotes, and concerns within a 24-hour timeframe.• Handle resident complaints, escalating issues when necessary.• Coordinate in-house service appointments directly with residents.• Arrange move-out inspections with residents and assign tasks to field project managers.• Record service requests from residents in the Service Maintenance Portal efficiently and accurately.
2026-04-01T00:00:00Z

Customer Service Representative

Fort Mill, SC
onsite
Temporary
20.9 - 24.2 USD / Hourly
We are looking for a success-driven and detail-oriented Customer Service Representative to join our team in Fort Mill, South Carolina. In this role, you will play a key part in supporting sales operations and delivering exceptional service to our clients. This is a long-term contract position that offers the opportunity to work in a dynamic and collaborative environment. Responsibilities: • Create and maintain accurate customer quotes to ensure all details are captured correctly. • Proactively follow up with clients to address inquiries, provide updates, and enhance overall satisfaction. • Perform data entry tasks across internal systems to ensure records are current and precise. • Collaborate with internal team members to deliver a seamless and efficient customer experience. • Handle administrative tasks as needed to support the smooth operation of the department. • Respond to inbound calls and emails with professionalism and a customer-focused approach. • Manage both inbound and outbound calls to address customer needs and move opportunities forward. • Provide timely and accurate order entry to support sales and client service processes. • Identify and escalate any issues or concerns to the appropriate team members for resolution.
2026-04-06T00:00:00Z

Call Center Specialist

Charlotte, NC
onsite
Temporary
16.15 - 17 USD / Hourly
We are looking for a dedicated Part-time Call Center Specialist to join our team in Charlotte, North Carolina. In this long-term contract role, you will play a key part in delivering exceptional customer service by handling inbound calls and assisting clients with their needs. This position offers a great opportunity to utilize your communication skills and technical expertise in a supportive, detail-oriented environment. The hours for this role are Monday-Friday from 6pm-8pm and Saturday from 8am-10am. Responsibilities:• Respond to inbound customer calls with attention to detail and efficiency.• Address customer inquiries, issues, and requests while ensuring a high level of satisfaction.• Utilize customer service software to document interactions and resolve concerns effectively.• Collaborate with team members to ensure seamless communication and service delivery.• Provide accurate information about products and services to customers.• Troubleshoot basic issues related to Ethernet and connectivity as needed.• Maintain detailed and accurate records of all customer interactions.• Adhere to company policies and procedures to ensure compliance and consistency.• Continuously improve knowledge of company services and tools to enhance customer support.
2026-04-15T00:00:00Z

Inside Sales Representative

Indian Trail, NC
onsite
Temporary
21.375 - 24.75 USD / Hourly
We are looking for a driven and results-oriented Inside Sales Representative to join our team in Charlotte, North Carolina. In this long-term contract role, you will work closely with mass retail accounts to drive sales growth, manage relationships, and support key merchandising initiatives. This position offers an exciting opportunity to collaborate across departments and contribute to the success of high-profile retail partnerships. This is full time with the exception of 9-3 on Fridays! Responsibilities:• Build and maintain strong relationships with mass retail accounts, including big-box retailers and regional chains.• Develop and implement sales strategies to achieve growth targets and maximize account performance.• Analyze sales data, inventory levels, and market trends to identify opportunities and address potential risks.• Collaborate with marketing, supply chain, and product teams to ensure seamless execution of promotional and merchandising strategies.• Coordinate pricing, promotions, and replenishment plans with retail partners to optimize sales.• Support the launch of new products, seasonal programs, and other retail initiatives.• Monitor retail performance metrics such as sell-through rates, margins, and forecast accuracy to drive improvements.• Resolve customer issues, manage order discrepancies, and address service-related concerns in a timely manner.• Prepare and present regular reports, forecasts, and updates to leadership.• Complete vendor and item onboarding forms and manage action items for leadership as needed.
2026-04-15T00:00:00Z

Part-Time Call Center Specialist

Charlotte, NC
onsite
Temporary
15 - 17 USD / Hourly
We are looking for a dedicated Call Center Specialist to join a non-profit organization in Charlotte, North Carolina. This is a long-term contract opportunity where you will play a key role in supporting families with registration processes and inquiries. The position requires excellent customer service skills, flexibility, and the ability to manage high call volumes efficiently. The hours will be part‑time: Monday–Friday from 6:00–8:00 PM, and Saturday from 8:00–10:00 AM. Responsibilities:• Assist families with student registration processes, including answering inquiries and providing guidance.• Respond to a high volume of inbound calls during peak times, ensuring timely and accurate service.• Deliver bilingual support to cater to diverse families and community needs.• Handle escalated calls and resolve issues with a solutions-oriented approach.• Maintain detailed records of customer interactions and registration information using organizational tools.• Monitor call patterns and help identify trends to improve responsiveness and efficiency.• Collaborate with internal teams to address complex queries and provide seamless service.• Provide support during after-hours when required, ensuring consistent availability for callers.• Uphold professionalism when dealing with irate customers and work toward satisfactory resolutions.• Support organizational efforts in tracking and improving customer service metrics.
2026-04-03T00:00:00Z

Financial Services Representative - Charlotte, NC

Charlotte, NC
onsite
Temporary
20.25 - 20.25 USD / Hourly
We are looking for a dedicated Financial Services Representative to join our team in Charlotte, North Carolina. This is a contract position requiring onsite work five days a week. The role includes opportunities for skill development through a company-sponsored training program, enabling candidates to earn Series 7 and Series 63 licenses. Responsibilities: • Participate actively in a structured online preparation program for Series 7 and Series 63 licensing exams, ensuring adherence to study schedules and comprehension of course material. • Learn and apply company systems and procedures to educate clients and advisors on available services, enabling efficient self-service and resolving usability issues. • Utilize available resources effectively to make informed decisions, ensure timely completion of tasks, and escalate concerns when necessary to improve customer satisfaction. • Incorporate feedback from peers, coaches, and leaders to enhance processes, meet efficiency targets, and improve caller experiences. • Address customer inquiries using various systems, providing accurate information and collaborating with internal partners to resolve outstanding issues. • Process routine service requests and transactions accurately while maintaining a clear sense of accountability and ownership. • Provide guidance on company policies, troubleshooting issues, and delivering solutions to improve client and advisor interactions. • Collaborate with business partners to address customer needs, resolve issues, and enhance service delivery. • Support skill development goals, including the attainment of Series 7 and Series 63 licenses, through disciplined study and training efforts. • Maintain consistent communication with customers and stakeholders to ensure alignment and satisfaction.
2026-04-13T00:00:00Z