Add your latest resume to match with open positions.
7 results for Help Desk in Fort Lauderdale, FL
- Miami, FL
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p>We are hiring a <strong>Help Desk Technician</strong> to provide technical support to end users in a fast-paced environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Provide support to users via <strong>phone, email, and chat</strong></li><li>Troubleshoot hardware, software, and <strong>Windows</strong>-related issues</li><li>Perform <strong>Active Directory</strong> account maintenance and <strong>password resets</strong></li><li>Track and resolve support requests through the <strong>ticketing system</strong></li><li>Use <strong>Remote Desktop</strong> to assist users with technical issues</li><li>Escalate more complex issues when needed</li></ul><p><br></p>
- 2026-06-17T00:00:00Z
- Pembroke Pines, FL
- onsite
- Temporary / Contract
- 20 - 22 USD / Hourly
- <p>Robert Half is seeking a Help Desk Support Specialist to provide technical assistance to end users in a fast-paced IT environment. This role will support users with day-to-day technical issues and deliver excellent customer service through phone, email, chat, and remote support.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide help desk support for hardware, software, and user access issues</li><li>Perform <strong>Active Directory password resets</strong> and basic account administration</li><li>Support users with <strong>Office 365</strong> applications, including Outlook, Teams, and related tools</li><li>Troubleshoot and resolve issues in <strong>Windows 10</strong> environments</li><li>Deliver <strong>remote support</strong> to end users via phone, email, and chat</li><li>Document support requests, resolutions, and escalations in the ticketing system</li><li>Escalate more complex technical issues to the appropriate IT teams as needed</li><li>Maintain strong communication with users throughout the support process</li></ul><p><br></p>
- 2026-06-26T00:00:00Z
- Fort Lauderdale, FL
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p><strong>IT Help Desk Technician</strong></p><p>We are seeking an enthusiastic <strong>IT Help Desk Technician</strong> to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul><p><br></p>
- 2026-07-01T00:00:00Z
- Miami, FL
- onsite
- Temporary / Contract
- 22.8 - 26.4 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical assistance for employees in Doral, Florida. This Long-term Contract position focuses on supporting day-to-day desktop operations, resolving user issues efficiently, and maintaining a stable Microsoft Windows 10 environment. The ideal candidate brings strong troubleshooting ability, clear communication, and a service-oriented approach to end-user support.<br><br>Responsibilities:<br>• Provide first- and second-level technical support for end users, addressing issues related to hardware, software, and network connectivity in a Windows 10 environment.<br>• Manage Active Directory tasks such as creating and updating user accounts, resetting passwords, adjusting permissions, and applying group policy changes.<br>• Diagnose and resolve problems affecting desktops, laptops, printers, mobile devices, and commonly used business applications.<br>• Respond to and track support requests through a service desk platform, ensuring accurate documentation and timely follow-up on each ticket.<br>• Set up, configure, and maintain workstations, peripheral devices, and endpoint protection tools to support daily business operations.<br>• Communicate clearly with users throughout the support process, delivering a positive service experience while escalating more complex issues when appropriate.
- 2026-06-09T00:00:00Z
- Palm Beach Gardens, FL
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for employees in Palm Beach Gardens, Florida. This Long-term Contract opportunity is ideal for someone who enjoys solving a wide range of desktop, software, and connectivity issues while delivering a high level of customer support. The person in this role will help keep day-to-day technology operations running smoothly by supporting end users, maintaining workplace devices, and ensuring reliable access to essential business systems.<br><br>Responsibilities:<br>• Deliver front-line technical support for hardware, software, operating system, and peripheral issues affecting end users across the organization.<br>• Diagnose and resolve problems involving desktop computers, laptops, mobile devices, printers, and common workplace applications.<br>• Manage incoming service requests through the ticketing system, document resolutions clearly, and maintain timely follow-up with users.<br>• Set up, configure, and deploy user equipment and software to support new hires, replacements, and day-to-day operational needs.<br>• Administer user accounts and access permissions through Active Directory and related systems in accordance with company policies.<br>• Escalate more advanced or unresolved technical issues to the appropriate teams while providing accurate troubleshooting details.<br>• Assist with basic network-related troubleshooting to identify connectivity issues and restore user productivity as quickly as possible.<br>• Contribute to a secure and dependable IT environment by following support procedures, applying standard configurations, and maintaining equipment readiness.
- 2026-06-17T00:00:00Z
- Fort Lauderdale, FL
- onsite
- Temporary / Contract
- 20 - 26 USD / Hourly
- <p>We are seeking a Desktop Support Technician to provide hands-on technical support for end users in a Windows-based environment. This role will be responsible for troubleshooting hardware and software issues, supporting Active Directory user administration, and assisting with Microsoft Office 365-related requests.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide desktop support for laptops, desktops, printers, and mobile devices.</li><li>Troubleshoot Windows operating system, software, and connectivity issues.</li><li>Create, modify, and disable user accounts in Active Directory.</li><li>Support Office 365 applications including Outlook, Teams, Word, Excel, and SharePoint.</li><li>Install, configure, and upgrade computer hardware and software.</li><li>Respond to help desk tickets and resolve technical issues in a timely manner.</li><li>Set up new user workstations and assist with onboarding activities.</li><li>Document technical issues, resolutions, and support procedures.</li><li>Escalate complex issues to higher-level IT teams when needed.</li></ul><p><br></p>
- 2026-06-23T00:00:00Z
- Miami Beach, FL
- onsite
- Temporary / Contract
- 35 - 45 USD / Hourly
- <p>Our company is seeking a highly skilled Desktop Support Engineer specializing in executive support to provide white-glove IT assistance to our CEO. This is a high-visibility, hands-on role responsible for delivering responsive, discreet, and proactive technology support.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for desktop, laptop, mobile, and peripheral support for the CEO.</li><li>Deliver rapid troubleshooting and root-cause resolution for hardware, software, and connectivity issues in office, home, and remote environments.</li><li>Proactively maintain, update, and optimize IT equipment, ensuring a seamless executive user experience.</li><li>Support VIP meetings, video/web conferencing, and high-priority presentations, including setup and technical assistance.</li><li>Troubleshoot issues related to productivity suites (e.g., Microsoft 365, Google Workspace), collaboration tools, and custom applications.</li><li>Coordinate with IT leadership, vendors, and third-party services for escalations and complex incidents.</li><li>Maintain strict confidentiality and professionalism when handling sensitive executive information.</li><li>Document configurations, procedures, and support activity for continuous improvement.</li></ul><p><br></p>
- 2026-06-09T00:00:00Z