Results for Help Desk Jobs in Fort Lauderdale, FL

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Help Desk

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
IT Help Desk TechnicianWe are seeking an enthusiastic IT Help Desk Technician to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities. Responsibilities<ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul>
2026-10-04T00:00:00Z

Help Desk Technician

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a reliable and customer-focused Help Desk Technician to join our team. In this role, you will provide technical support to end users, troubleshoot hardware and software issues, and ensure timely resolution of IT service requests.Key Responsibilities:<ul><li>Provide day-to-day help desk support for desktop, laptop, and user account issues.</li><li>Support and administer Active Directory, including user account creation, password resets, and access management.</li><li>Assist with Office 365 support, including Outlook, Teams, and other Microsoft applications.</li><li>Perform PC imaging, setup, deployment, and refreshes for new and existing employees.</li><li>Manage and update incidents and requests through the ticketing system, ensuring accurate documentation and timely follow-up.</li><li>Troubleshoot hardware, software, printer, and connectivity issues.</li><li>Escalate more complex technical problems to senior IT staff when needed.</li><li>Provide excellent customer service and clear communication to end users.</li></ul>
2026-10-13T00:00:00Z

Help Desk/Desktop Support Analyst

Miami, FL
onsite
Permanent / Full Time
70000 - 75000 USD / Yearly
We are looking for a motivated Help Desk/Desktop Support Analyst to join a team and deliver dependable technical support to employees and clients. This entry-level opportunity is ideal for someone who enjoys solving everyday technology issues, communicating clearly with users, and building a foundation in IT support. The role offers hands-on experience with desktop systems, common business applications, and user support processes in an environment that values learning and skill development. Responsibilities: • Provide first-line technical assistance for hardware, desktop, and basic software issues affecting end users. • Respond to service desk requests in a timely manner, document resolutions clearly, and keep ticket records up to date. • Troubleshoot problems related to Microsoft Windows 10, user workstations, and standard office applications. • Support account access and user administration tasks within Active Directory, including routine account maintenance. • Assist users with setup, configuration, and basic connectivity issues involving desktops, peripherals, and networked equipment. • Escalate more complex incidents when needed while maintaining clear communication with users and internal support teams. • Contribute to a positive customer experience by explaining technical solutions in a simple, clear manner. • Participate in training and continuous learning activities to expand technical knowledge and strengthen support capabilities.
2026-10-02T00:00:00Z

Level 2 Help Desk Technician

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a Level 2 Help Desk Technician to serve as the escalation point for a busy end user support environment. This role handles the tickets that Level 1 cannot resolve, owns them through resolution, and helps keep the wider team running smoothly.Responsibilities<ul><li>Resolve escalated hardware, software, and network incidents across Windows 10 and Windows 11 environments</li><li>Support Microsoft 365, Active Directory, and Entra ID account and access issues</li><li>Image, configure, and deploy desktops, laptops, and mobile devices</li><li>Troubleshoot VPN, printing, and basic network connectivity problems</li><li>Document resolutions and update knowledge base articles for the Level 1 team</li><li>Manage tickets in the ITSM platform against defined SLAs</li><li>Provide occasional deskside and remote support to end users across multiple sites</li></ul>
2026-10-12T00:00:00Z

Front Desk

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Front Desk Coordinator – BankWe are seeking a professional, friendly Front Desk Coordinator to welcome clients and provide administrative support.Responsibilities:<ul><li>Greet clients and visitors and direct them to the appropriate team member.</li><li>Answer and route phone calls.</li><li>Schedule appointments and assist with client inquiries.</li><li>Handle mail, filing, data entry, and general office tasks.</li><li>Keep the reception area organized and welcoming.</li></ul>
2026-10-02T00:00:00Z

Desktop Support Technician

Fort Lauderdale, FL
onsite
Temporary / Contract
20 - 24 USD / Hourly
We are seeking a Desktop Support Technician to support workstation imaging, new hire setup, and Windows 11 deployment activities. This role will be responsible for preparing and configuring desktop and laptop systems, performing device imaging, setting up user workstations, and providing hands-on technical support to ensure a smooth end-user experience.Key Responsibilities<ul><li>Perform desktop and laptop imaging, configuration, and deployment for new and existing users</li><li>Set up workstations, including hardware installation, peripheral connections, and basic network connectivity</li><li>Support Windows 11 installation, upgrades, configuration, and troubleshooting</li><li>Install and configure standard business applications, security tools, and system updates</li><li>Troubleshoot hardware, software, and operating system issues for desktops, laptops, printers, and related devices</li><li>Provide onsite and remote support for end users with a strong customer service focus</li><li>Maintain asset tracking, deployment records, and technical documentation</li><li>Assist with moves, adds, changes, and workstation refresh projects</li><li>Escalate complex technical issues as needed and collaborate with other IT team members to resolve incidents efficiently</li></ul>
2026-10-16T00:00:00Z

Desktop Support Technician

Delray Beach, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We’re looking for a Desktop Support Technician who enjoys helping people, solving technical issues, and making sure employees have the tools they need to be successful. In this role, you’ll support day-to-day desktop operations, including imaging devices, setting up workstations, deploying Windows 11, and assisting users with hardware, software, and mobile device support.This is a great opportunity for someone who likes hands-on IT support, has strong customer service skills, and is comfortable supporting users in a fast-paced environment.What You’ll Be Doing<ul><li>Image, configure, and deploy desktops and laptops for new hires and existing employees</li><li>Set up workstations, including monitors, docking stations, peripherals, and connectivity</li><li>Install, configure, and troubleshoot Windows 11 devices</li><li>Provide support for Office 365 applications, including Outlook, Teams, and other common tools</li><li>Create, update, and manage user accounts and permissions in Active Directory</li><li>Support Microsoft Intune for mobile device management, device enrollment, and basic policy support</li><li>Assist with mobile device setup and troubleshooting for company-issued phones and tablets</li><li>Set up and support conference room technology, including displays, audio/video equipment, and meeting platforms</li><li>Troubleshoot desktop, laptop, printer, software, and peripheral issues</li><li>Provide both onsite and remote support with a strong focus on customer service</li><li>Maintain asset inventory, deployment records, and support documentation</li><li>Help with workstation refreshes, office moves, and other IT support projects as needed</li></ul>
2026-10-16T00:00:00Z

7 results for Help Desk in Fort Lauderdale, FL