<p>We are seeking a skilled and customer-focused Service Desk Technician to join our IT support team. The ideal candidate will have experience in remote troubleshooting, Windows 11, Azure AD, and Entra. The Service Desk Technician will be responsible for providing technical assistance and support to end-users, ensuring timely resolution of issues and maintaining high levels of customer satisfaction.</p><p> </p><p>Key Responsibilities:</p><ul><li>Provide remote troubleshooting and technical support to end-users for hardware, software, and network issues.</li><li>Assist users with Windows 11 installation, configuration, and maintenance.</li><li>Manage and support user accounts and access through Azure Active Directory (Azure AD).</li><li>Utilize Entra for identity and access management tasks.</li><li>Respond to service desk tickets, emails, and calls promptly and professionally.</li><li>Document issues, resolutions, and maintain accurate records of support activities.</li><li>Collaborate with other IT team members to resolve complex issues and improve service delivery.</li><li>Educate end-users on best practices for utilizing IT resources and tools.</li><li>Maintain up-to-date knowledge of emerging technologies and best practices in IT support.</li></ul><p><br></p>
<p>We are seeking a skilled and customer-focused Service Desk Technician to join our IT support team. The ideal candidate will have experience in remote troubleshooting, Windows 11, Azure AD, and Entra. The Service Desk Technician will be responsible for providing technical assistance and support to end-users, ensuring timely resolution of issues and maintaining high levels of customer satisfaction.</p><p> </p><p>Key Responsibilities:</p><ul><li>Provide remote troubleshooting and technical support to end-users for hardware, software, and network issues.</li><li>Assist users with Windows 11 installation, configuration, and maintenance.</li><li>Manage and support user accounts and access through Azure Active Directory (Azure AD).</li><li>Utilize Entra for identity and access management tasks.</li><li>Respond to service desk tickets, emails, and calls promptly and professionally.</li><li>Document issues, resolutions, and maintain accurate records of support activities.</li><li>Collaborate with other IT team members to resolve complex issues and improve service delivery.</li><li>Educate end-users on best practices for utilizing IT resources and tools.</li><li>Maintain up-to-date knowledge of emerging technologies and best practices in IT support.</li></ul><p><br></p>
<p>We’re a dynamic technology services provider supporting construction and SAP sectors. At [CompanyName], we value collaboration, professional growth, and a positive work environment.</p><p> <strong>Position Summary:</strong> You will serve as the first point of contact for end-user technical issues (hardware, software, network). You’ll troubleshoot incidents, escalate as needed, and help maintain high customer satisfaction.</p><p> <strong>Key Responsibilities:</strong></p><ul><li>Provide Level 1/2 help desk support via phone, email, and in-person</li><li>Diagnose and resolve issues with PCs, laptops, mobile devices, printers</li><li>Assist with software installs, updates, and patches</li><li>Escalate unresolved issues to senior engineers</li><li>Document ticket resolution in the help-desk system</li></ul><p><br></p>
<p>We are looking for a Helpdesk Technician to join a dynamic IT team supporting roughly 350 users across several offices. This position provides hands-on support for Windows workstations, Microsoft 365, and networked systems within a primarily Microsoft and Meraki ecosystem. The right candidate will bring a solid baseline of desktop support experience, familiarity with Active Directory, and strong troubleshooting skills, along with the desire to progress into more advanced system administration responsibilities over time.</p><p>As a Level 1 technician, you will be the first point of contact for employees and clients seeking technical assistance in a Windows environment. Success in this role requires clear communication, strong attention to detail, and a proactive approach to resolving issues while maintaining a positive customer experience.</p><p><strong>Responsibilities:</strong></p><p> • Respond to incoming IT support requests via phone, email, and ticketing system</p><p> • Diagnose and resolve hardware, software, and network connectivity issues in a Windows environment</p><p> • Install, configure, and maintain Windows 10 and 11 systems, Microsoft 365 applications, and peripherals</p><p> • Assist with password resets, account access, and user support within Active Directory and Microsoft 365</p><p> • Provide support for Meraki networking equipment, including access points and switches with guidance from senior team members</p><p> • Document issues, troubleshooting steps, and resolutions accurately within the ticketing system</p><p> • Escalate complex problems to higher-level technicians as needed</p><p> • Support onboarding efforts for new hires, including workstation setup, user accounts, and device configuration</p><p> • Maintain inventory records and assist with asset management</p><p> • Adhere to established IT procedures, standards, and best practices</p><p> • Participate in training and mentorship to build skills for future advancement into systems administration or network support</p><p><strong>Qualifications:</strong></p><p> • At least one year of experience in helpdesk, desktop support, or a similar IT support role</p><p> • Strong knowledge of Microsoft Windows 10 and 11 and the Microsoft 365 suite</p><p> • Experience managing users and groups within Active Directory</p><p> • Basic understanding of networking fundamentals such as DNS, DHCP, TCP/IP, and Meraki technologies</p><p> • Excellent communication and interpersonal abilities with a commitment to customer satisfaction</p><p> • Strong analytical and problem-solving skills with a high level of accuracy</p><p> • Ability to handle multiple priorities effectively in a fast-paced setting</p>
We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Miami, Florida. This role involves managing front-desk operations, providing excellent customer service, and supporting administrative tasks to ensure smooth office functioning. The ideal candidate will bring strong organizational skills and a friendly demeanor to create a welcoming environment for clients and visitors.<br><br>Responsibilities:<br>• Answer and direct incoming phone calls to the appropriate personnel, ensuring clear and precise communication.<br>• Welcome and assist visitors, clients, and customers upon arrival, creating a positive first impression.<br>• Coordinate and maintain conference room schedules, ensuring efficient use of meeting spaces.<br>• Organize and manage travel arrangements and calendars to support team operations.<br>• Handle supply orders and maintain inventory to ensure the office is well-equipped.<br>• Take accurate messages and relay them promptly to the relevant staff.<br>• Perform basic receptionist duties, including e-filing and maintaining records.<br>• Assist with administrative tasks as needed to support the team.<br>• Foster a detail-oriented and organized front desk environment.<br>• Uphold confidentiality and integrity in all interactions.
We are looking for a dedicated and bilingual Receptionist to join our team in Miami, Florida. In this role, you will serve as the first point of contact for visitors and callers, ensuring a welcoming and organized environment. This is a Contract to permanent position within a non-profit organization, offering an excellent opportunity to grow your career while contributing to meaningful work.<br><br>Responsibilities:<br>• Welcome and assist visitors, ensuring a positive first impression.<br>• Answer and manage a multi-line phone system, directing calls efficiently.<br>• Respond to inbound calls and provide accurate information or route inquiries appropriately.<br>• Maintain a clean and organized front desk area.<br>• Handle basic administrative tasks such as scheduling and filing.<br>• Ensure communication is clear and effective in both English and Spanish.<br>• Monitor and manage office supplies inventory for the front desk.<br>• Collaborate with team members to support daily operations.
We are looking for a detail-oriented Administrative Assistant to join our team in Miami Beach, Florida. In this long-term contract position, you will play a vital role in ensuring efficient front desk operations while providing exceptional support to both staff and patients. This role requires strong organizational skills and the ability to handle administrative tasks with professionalism and discretion.<br><br>Responsibilities:<br>• Welcome patients upon arrival and assist them with the check-in process.<br>• Maintain an organized and tidy reception and front desk area.<br>• Address patient inquiries regarding appointments and instructions with clarity and professionalism.<br>• Collect payments and ensure patient information is accurately updated.<br>• Manage patient files, perform basic record-keeping, and support staff with administrative tasks.<br>• Prepare charts and collaborate with the team on various office tasks.<br>• Keep track of office supplies and ensure medical inventory is well-organized.<br>• Adhere to organizational policies to safeguard patient confidentiality and privacy.
<p>We are looking for a dedicated Customer Service Representative to join our team in Jupiter, Florida. In this role, you will be responsible for providing exceptional support to utility customers, ensuring their inquiries are handled efficiently and professionally. This position offers an excellent opportunity to gain experience in customer service, call center operations, and accounts receivable.</p><p><br></p><p>Responsibilities:</p><p>• Provide outstanding customer service to utility customers by addressing inquiries, resolving issues, and ensuring satisfaction.</p><p>• Process payments accurately and efficiently while maintaining detailed records of transactions.</p><p>• Generate utility bills and manage account updates to ensure accuracy and compliance.</p><p>• Handle inbound and outbound calls with professionalism and courtesy.</p><p>• Maintain and update utility accounts, ensuring all information is current and accurate.</p><p>• Process and review documentation related to utility services and payments.</p><p>• Collaborate with team members to complete special projects and assignments as needed.</p><p>• Utilize order entry systems to input and manage customer data effectively.</p><p>• Support accounts receivable functions with attention to detail and accuracy.</p>
<p>We are looking for a motivated and attentive Customer Service Representative to join our team on a contract basis. In this role, you will focus on outbound communications, assisting individuals with enrollment in healthcare programs and scheduling appointments. Candidates must have reliable internet access and be available to pick up and return equipment at the designated office.</p><p><br></p><p>Responsibilities:</p><p>• Conduct high-volume outbound calls to individuals, reaching up to 100 calls per day, to provide information about healthcare programs.</p><p>• Assist individuals in understanding their eligibility and guide them through the enrollment process.</p><p>• Schedule appointments for eligible participants and document all communications in the system.</p><p>• Leave detailed voicemail messages when unable to reach individuals and follow up as needed.</p><p>• Adhere to provided scripts while maintaining a thorough and empathetic approach during calls.</p><p>• Troubleshoot basic technical issues remotely or coordinate in-office visits for equipment support if necessary.</p><p>• Maintain accurate records of all interactions and updates in the database.</p><p>• Ensure compliance with company policies and procedures, including privacy and data security.</p><p>• Collaborate with team members to meet daily and weekly call targets.</p><p>• Provide excellent customer service to all participants, addressing inquiries and concerns effectively.</p>
<p><strong>Robert Half is partnering with a well-established company in Miami that’s looking for a Bilingual Customer Service Representative to join their growing team. The ideal candidate is professional, people-oriented, and passionate about providing excellent customer support in both English and Spanish.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer high-volume inbound calls and respond to customer inquiries in a friendly and efficient manner.</li><li>Provide accurate information regarding products, services, and account details.</li><li>Document customer interactions and follow up to ensure resolution.</li><li>Handle order processing, account updates, and general administrative support.</li><li>Communicate with internal departments to resolve customer concerns promptly.</li><li>Maintain a positive and professional attitude with every interaction.</li></ul><p><br></p>
<p>Description</p><p>A Miami-based startup revolutionizing how people interact with government services. Using advanced artificial intelligence, we streamline complex processes like passports, travel visas, and vehicle registration — making them faster, easier, and stress-free through our marketplace of trusted couriers.</p><p><br></p><p>Located in the heart of <strong>Brickell, </strong> building a world-class team that blends technology, empathy, and efficiency to redefine the customer experience.</p><p><br></p><p>Role Overview</p><p>90% of customer interactions are managed by our AI platform. You’ll join a dedicated team of about 25 specialists who focus on high-impact human interactions — assisting customers through escalations, ensuring satisfaction, and identifying opportunities to improve the overall experience.</p><p><br></p><p>As a Customer Success Representative, you’ll act as the bridge between customers and our AI systems — providing guidance, empathy, and follow-through. You’ll handle outbound calls, ensure smooth application processes, and proactively support customers to help them complete their services successfully.</p><p>Requirements</p><p>Responsibilities</p><ul><li>Manage AI-assigned escalations and follow-ups, resolving customer needs quickly and compassionately.</li><li>Guide customers through government service applications (passports, visas, registrations, etc.).</li><li>Build trust and confidence through proactive communication and issue resolution.</li><li>Identify patterns or feedback to help improve AI workflows and user experience.</li><li>Collaborate with teammates and product teams to refine tools and processes.</li><li>Maintain accuracy, empathy, and professionalism on every call.</li></ul><p><br></p><p><br></p><p>Compensation & Benefits</p><p><strong>Salary: $40,000–$50,000 per year (based on experience)</strong></p><p>Parking pass provided</p><p>Complimentary breakfast and snacks</p><p> Growth opportunities within a high-performing startup</p><p> Aetna Health, Vision, and Dental Insurance</p><p><br></p><p><strong>QUALIFIED CANDIDATES APPLY AND REACH OUT TO 786-897-7903</strong></p>
<p><strong>Robert Half has an opening for a Helpline Counselor. This position requires the candidate to be bilingual in Creole. The role is based in North Miami and offers a great opportunity for someone looking to make a meaningful impact.</strong></p><p><strong>Details:</strong></p><ul><li><strong>Training:</strong> First 90 days are in-person to receive certification.</li><li><strong>Schedule:</strong> Multiple shifts available — day, evening, and overnight.</li></ul><p><strong>Responsibilities:</strong></p><ul><li>Respond to incoming calls and assist individuals in crisis while maintaining a calm and supportive demeanor.</li><li>Communicate effectively in both Creole and English to support a diverse population.</li><li>Accurately translate and document information to ensure clear communication and proper record-keeping.</li><li>Participate in training sessions focused on suicide prevention and crisis intervention techniques.</li><li>Use data entry skills to maintain organized and detailed records of interactions.</li><li>Collaborate with team members to develop strategies for improving caller experiences.</li><li>Uphold confidentiality and ethical standards when handling sensitive information.</li><li>Provide resources and referrals to callers seeking additional support or services.</li><li>Monitor call center operations and identify areas for improvement to enhance service quality.</li><li><br></li></ul>
<p><strong>Robert Half has an opening for a Helpline Counselor. This position requires the candidate to be bilingual in Spanish. The role is based in North Miami and offers a great opportunity for someone looking to make a meaningful impact.</strong></p><p><strong>Details:</strong></p><ul><li><strong>Training:</strong> First 90 days are in-person to receive certification.</li><li><strong>Schedule:</strong> Multiple shifts available — day, evening, and overnight.</li></ul><p><strong>Responsibilities:</strong></p><ul><li>Respond to incoming calls and assist individuals in crisis while maintaining a calm and supportive demeanor.</li><li>Communicate effectively in both Spanish and English to support a diverse population.</li><li>Accurately translate and document information to ensure clear communication and proper record-keeping.</li><li>Participate in training sessions focused on suicide prevention and crisis intervention techniques.</li><li>Use data entry skills to maintain organized and detailed records of interactions.</li><li>Collaborate with team members to develop strategies for improving caller experiences.</li><li>Uphold confidentiality and ethical standards when handling sensitive information.</li><li>Provide resources and referrals to callers seeking additional support or services.</li><li>Monitor call center operations and identify areas for improvement to enhance service quality.</li></ul><p><br></p>
We are looking for a dynamic and organized Sales Assistant to join our team in Miami, Florida. This role is ideal for someone who excels at multitasking and has a proactive approach to managing daily operations. As a key support figure, you will contribute to the smooth functioning of the office and enhance the team's productivity.<br><br>Responsibilities:<br>• Manage the front desk area, ensuring it remains welcoming and detail-oriented at all times.<br>• Oversee office operations, including maintaining supplies and ensuring the kitchen is fully stocked.<br>• Coordinate meetings and handle catering arrangements to support staff and client needs.<br>• Assist with inbound and outbound sales inquiries, providing timely and accurate information.<br>• Support direct sales efforts by preparing materials and maintaining customer records.<br>• Collaborate with the team to ensure seamless communication and scheduling.<br>• Address and resolve administrative issues quickly and efficiently.<br>• Maintain a high level of organization in all tasks to ensure smooth workflows.<br>• Serve as the first point of contact for visitors and incoming calls, delivering excellent customer service.
<p>Robert Half is partnering with a busy and reputable medical office that is seeking a <strong>Bilingual Medical Receptionist</strong> to join their team. This is an excellent opportunity for someone who is organized, patient-focused, and able to thrive in a fast-paced healthcare environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet patients, answer phones, and manage high-volume front desk operations</li><li>Schedule and confirm patient appointments</li><li>Check patients in and out and verify insurance information</li><li>Maintain accurate patient records and update EMR systems</li><li>Assist patients with questions, forms, and follow-up requests</li><li>Communicate with clinicians, medical assistants, and office management</li><li>Provide exceptional customer service in English and Spanish</li></ul><p><br></p><p><br></p>
We are looking for a dedicated and detail-oriented Office Manager to oversee daily operations and ensure a welcoming and efficient environment. This role involves managing front desk staff, coordinating schedules, and maintaining organized administrative processes. The ideal candidate will have strong organizational skills and the ability to handle multiple tasks with professionalism.<br><br>Responsibilities:<br>• Supervise and manage a team of front desk employees to ensure smooth daily operations.<br>• Develop and maintain employee schedules, ensuring proper coverage at all times.<br>• Oversee the signing-in process for visitors and clients to create a seamless experience.<br>• Coordinate and manage delivery schedules to ensure timely and accurate handling.<br>• Enforce company policies and procedures, ensuring compliance at all times.<br>• Handle client communications by responding to inquiries and providing accurate information.<br>• Answer and direct inbound calls professionally and efficiently.<br>• Perform data entry tasks to maintain accurate and up-to-date records.<br>• Organize and manage filing systems to ensure easy access to important documents.
<p>We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist in Boca Raton, FL. In this role, you will play a critical role in delivering exceptional service to our customers. </p><p><br></p><p>Responsibilities:</p><p>• Engage with customers through various touch points and applications. </p><p>• Order placement –high volume multi-line and bulk ordering</p><p>• Research, validate and process claim requests,</p><p>• Act with an appropriate sense of urgency to resolve and satisfy customer needs and timelines.</p><p>• Serve the internal Sales team with customer needs and requests.</p><p>• Maintain client confidentiality and account security measures.</p><p>• Receive and accurately process all online requests for online account registrations.</p><p>• Communicate via email with customers.</p><p>• Communicate all Sales Leads with Sales in accordance with established criteria.</p><p><br></p>
<p>Administrative Assistant / Receptionist</p><p>RobertHalf is excited to collaborate with an established growing company to find a qualified Receptionist. This Receptionist role is an excellent opportunity to work alongside a great team with a fantastic company culture. This Receptionist role would be a full-time and temporary-to-hire position in a professional office setting. The position would be starting as soon as possible. It requires the following skills and duties:</p><p><br></p><p>Act as first point of contract both in person and over the phone, greet clients as they arrive.</p><p>Must be detail-oriented with strong multi-tasking skills.</p><p>Familiar with multi-line phone systems and Microsoft Office a must.</p><p>Ability to take direction well, be comfortable working both alongside a team and independently.</p><p>Assist in other administrative and clerical duties as necessary, help out with excel spreadsheets and possibly power-point slides.</p><p> </p><p>If you are interested in this position email your resume to Jacqueline.Mejia@RobertHalf OR call Jacqueline @ 786-698-7072</p>
<p><strong>Robert Half is seeking a Bilingual Spanish Receptionist to join one of our valued clients. This is a great opportunity for someone who enjoys working in a professional office environment, providing excellent customer service, and assisting with day-to-day administrative tasks.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet and assist visitors in a friendly and professional manner</li><li>Answer and route incoming calls in both English and Spanish</li><li>Manage incoming and outgoing mail, packages, and deliveries</li><li>Maintain front desk organization and ensure reception area is tidy</li><li>Provide administrative support such as filing, scanning, and data entry</li><li>Assist internal teams with scheduling, correspondence, and office coordination</li></ul><p><br></p>
We are looking for a detail-oriented Benefits Specialist to join our team in Miramar, Florida. This Contract position involves overseeing the accounting and management of various employee benefit plans, ensuring compliance and accuracy in all related processes. The role requires strong analytical skills and the ability to handle complex reporting tasks efficiently.<br><br>Responsibilities:<br>• Oversee the accounting and administration of union and non-union benefit plans, including medical, dental, vision, life insurance, disability, and retirement programs.<br>• Reconcile benefit payments with the General Ledger, maintaining a log of pending adjustments and ensuring discrepancies are resolved promptly.<br>• Validate weekly interface reports from vendors, updating vendor systems with necessary adjustments during the validation process.<br>• Prepare benefit payment deposits by cost center and create divisional expense entries for General Ledger reconciliation.<br>• Conduct audits for both union and non-union benefits, coordinating with legal teams, controllers, and external auditors to identify and resolve discrepancies.<br>• Ensure data quality and system compliance of benefit plans, including testing system configurations and payroll files for accurate administration.<br>• Address inquiries regarding benefit plans using plan documents and other reference materials to provide timely and courteous resolutions.<br>• Collaborate with the Benefits Manager to update billing rates, participate in annual enrollment processes, and support mergers, acquisitions, and union implementations.<br>• Provide support for extended hours during critical periods as needed.<br>• Perform additional duties as assigned to ensure smooth operation of benefit plan management.
<p>Robert Half is currently seeking a highly professional and personable Bilingual Spanish Receptionist for one of our reputable clients in the Miami area. This is an excellent opportunity for an individual who excels in a fast-paced environment, enjoys interacting with diverse groups of people, and is looking for long-term career growth.</p><p><br></p><p>Position Summary:</p><p> The Bilingual Receptionist will serve as the first point of contact for clients, visitors, and internal staff. This role requires exceptional communication skills in both English and Spanish, strong customer service abilities, and a polished, professional demeanor. The ideal candidate is detail-oriented, reliable, and capable of managing multiple tasks efficiently.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors in a friendly, professional manner</li><li>Answer and direct incoming calls using a multi-line phone system</li><li>Provide information to clients and visitors while maintaining confidentiality</li><li>Schedule appointments, manage calendars, and coordinate meeting rooms</li><li>Handle incoming and outgoing mail, packages, and correspondence</li><li>Maintain a clean and organized reception area</li><li>Assist with basic administrative tasks, including data entry and filing</li></ul>
