<p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
<p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
<p><strong>IT Help Desk Technician</strong></p><p>We are seeking an enthusiastic <strong>IT Help Desk Technician</strong> to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul><p><br></p>
<p>We are looking for a skilled Technical Artist to join our team on a long-term contract basis. In this role, you will contribute to the development of interactive and visually engaging assets for a healthcare education platform. The ideal candidate will have a strong technical background in Unity and 3D asset workflows, with a focus on creating high-quality visuals optimized for performance on lower-end hardware. </p><p><br></p><p>This will be 100% remote, and is allocated for 35 hours per week.</p><p><br></p><p>Responsibilities:</p><p>• Develop and optimize 3D assets within Unity to ensure seamless integration and functionality.</p><p>• Manage Unity’s humanoid workflows, including animation controllers and prefabs, to enhance project performance.</p><p>• Convert and integrate 3D assets using appropriate file formats while maintaining visual fidelity.</p><p>• Collaborate with artists and developers to balance realism and performance objectives.</p><p>• Optimize assets to meet performance standards on lower-end hardware without compromising quality.</p><p>• Make strategic decisions regarding realism and stylization to align with project deadlines and goals.</p><p>• Utilize Autodesk tools such as Maya or 3ds Max for asset creation and refinement.</p><p>• Apply scripting knowledge in Python/Pymel and C# to streamline workflows and enhance functionality.</p><p>• Ensure all assets meet technical requirements and adhere to performance benchmarks.</p>
<p>Overview: We are seeking a mid-level Backend Software Developer to join our growing technology team. The ideal candidate will be experienced with one or more popular programming languages such as Java, C#, C++, Python, or similar, and possess a strong background in backend systems development. You will collaborate with cross-functional teams to design, build, and maintain scalable backend solutions that power our products and services.</p><p>Key Responsibilities:</p><ul><li>Design, implement, and maintain robust APIs, microservices, and backend components that support our web and mobile applications.</li><li>Write clean, efficient, and well-documented code in languages such as Java, C#, C++, Python, or other modern programming languages.</li><li>Collaborate closely with product managers, frontend developers, and QA engineers to deliver high-quality features from concept to production.</li><li>Participate in code reviews and contribute to continuous improvement of coding standards, architecture, and agile development best practices.</li><li>Troubleshoot, debug, and optimize issues in existing backend systems to ensure system reliability and performance.</li><li>Integrate with databases (SQL or NoSQL) and third-party services as needed.</li><li>Contribute to DevOps workflows including CI/CD pipelines and automated testing.</li><li>Write and maintain unit, integration, and functional tests.</li><li>Stay up to date with industry trends, tools, and frameworks relevant to backend development.</li></ul><p><br></p>
<p>• Architect and implement high-performance user interfaces using WiseJ, C#, and .NET, </p><p>with a strongly typed and unified codebase.</p><p>• Translate Figma design system components, wireframes, and prototypes directly into </p><p>consistent, pixel-aligned engineering implementations.</p><p>• Develop adaptive layouts, multi-panel interfaces, drag-and-drop tools, and other </p><p>advanced interaction patterns for enterprise-scale use cases.</p><p>• Maintain clean, composable, reusable UI architecture that avoids unnecessary libraries </p><p>and minimizes complexity.</p><p>• Collaborate with UX, product, and backend engineering to ensure seamless integration </p><p>across all system layers.</p><p>• Contribute to UI standards, internal tooling, code quality, and mentorship of other </p><p>engineers.</p><p>• Team management experience. </p>
<p>As a Senior Software Developer, you will play a critical role in designing, developing, and maintaining robust software solutions. You will collaborate with cross-functional teams, mentor junior developers, and contribute to the technical direction of projects. Your expertise will ensure the delivery of scalable, secure, and maintainable systems that align with business objectives.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the design and development of software applications, ensuring adherence to best practices and coding standards.</li><li>Collaborate with product managers, architects, and stakeholders to gather requirements and define technical specifications.</li><li>Develop scalable and maintainable code using modern programming languages and frameworks.</li><li>Conduct code reviews, provide constructive feedback, and mentor junior team members.</li><li>Troubleshoot and resolve complex software issues, ensuring minimal downtime and impact.</li><li>Optimize application performance, scalability, and security through continuous improvement.</li><li>Contribute to the design and implementation of APIs, microservices, and distributed systems.</li><li>Stay updated on emerging technologies and recommend innovative solutions to enhance development practices.</li><li>Participate in Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives.</li><li>Ensure proper documentation of code, processes, and technical decisions.</li></ul><p><br></p>
<p>We’re seeking a dynamic Infrastructure Engineer to design, build, and maintain our critical IT infrastructure. You’ll ensure high availability, scalability, and security across servers, storage, and cloud systems. If you’re passionate about creating resilient systems and solving complex technical challenges, join us to power our technology backbone!</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design and deploy infrastructure solutions, including servers, virtualization, and storage systems.</li><li>Manage and optimize on-premises and cloud environments (e.g., AWS, Azure, VMware).</li><li>Automate provisioning, monitoring, and scaling using tools like Terraform or Ansible.</li><li>Troubleshoot and resolve issues impacting system performance or availability.</li><li>Implement security best practices, including patch management and access controls.</li><li>Collaborate with DevOps and application teams to support CI/CD pipelines.</li><li>Document infrastructure designs and maintain operational runbooks.</li></ul><p><br></p>
<p>As part of our ongoing IT department refresh, we’re looking for a Technical Writer to help formalize and standardize documentation moving forward. We are creating and updating a significant amount of foundational material, including policies, procedures, SOPs/runbooks, and clear end-user instructions for new product implementations. We want to ensure this documentation is consistent, well-constructed using our brand guidelines, easy to follow, and well-maintained on our management platform(s).</p><p>This role would partner closely with IT and operational stakeholders (when necessary) to capture accurate details from SMEs and translate them into clear, usable documentation that can scale as the team evolves.</p>
We are looking for an experienced Technical Writer to join our team in West Palm Beach, Florida. This long-term contract position offers an exciting opportunity to create and maintain high-quality documentation that supports both IT and operational needs. The ideal candidate will excel at transforming technical concepts into clear, user-friendly formats while ensuring consistency and adherence to organizational standards.<br><br>Responsibilities:<br>• Develop and maintain comprehensive documentation, including policies, procedures, SOPs, and runbooks, to support IT and operational workflows.<br>• Collaborate closely with subject matter experts and stakeholders to accurately capture technical details and translate them into actionable content.<br>• Ensure all documentation aligns with brand guidelines and is easy to understand by end-users.<br>• Manage the lifecycle of content, including version control, approvals, and updates, using platforms such as SharePoint and Monday.com.<br>• Produce clear and structured user guides, diagrams, and break/fix instructions to facilitate product implementation and troubleshooting.<br>• Adapt technical content to meet compliance and security requirements, including readiness for audits and reviews.<br>• Utilize tools like Adobe FrameMaker and Adobe RoboHelp to develop highly detailed documents.<br>• Standardize documentation processes to ensure consistency and scalability as the organization evolves.<br>• Partner with teams to create traceable and actionable procedures from policies, standards, and contract language.<br>• Maintain a high level of organization and accuracy across all documentation projects.
<p><strong>Software Developer</strong></p><p>We are seeking a versatile <strong>Software Developer</strong> to build, optimize, and support applications across our technology stack. This role is ideal for someone who enjoys writing code, solving problems, and contributing to high-quality software solutions. The ideal candidate will be detail-oriented, collaborative, and eager to grow into more advanced development responsibilities.</p><p><strong>Responsibilities</strong></p><ul><li>Develop new software features using modern programming languages and frameworks</li><li>Maintain and enhance existing applications and services</li><li>Write clean, maintainable, well-structured code following best practices</li><li>Collaborate with other developers, QA teams, and product managers</li><li>Build APIs, integrations, and backend services</li><li>Debug application issues, performance problems, and system defects</li><li>Participate in sprint planning, technical discussions, and architecture reviews</li><li>Support deployments through CI/CD tools and version control</li><li>Maintain documentation for code, API endpoints, and application architecture</li></ul><p><br></p>
We are looking for a skilled Software Developer to join our team in Boca Raton, Florida. In this role, you will be responsible for developing, optimizing, and maintaining web applications while ensuring they are user-friendly, responsive, and secure. This position offers an excellent opportunity to collaborate with IT teams and contribute to innovative solutions.<br><br>Responsibilities:<br>• Develop and maintain web applications using .NET Framework, HTML5, CSS3, JavaScript, and related technologies.<br>• Design and implement intuitive user interfaces that enhance the user experience.<br>• Integrate third-party tools through API connections and ensure seamless functionality.<br>• Perform troubleshooting to identify and resolve bugs, performance issues, and security vulnerabilities.<br>• Create queries, functions, and stored procedures for PostgreSQL and Oracle databases.<br>• Provide support for Delphi applications and assist with occasional technical troubleshooting.<br>• Contribute to the upkeep of multilingual string libraries and procedural documentation.<br>• Collaborate with IT teams to align development efforts with organizational goals.<br>• Ensure all applications are optimized for responsiveness and cross-browser compatibility.
<p>We are looking for a skilled L2 Desktop Support Analyst to join our team in Miami Lakes, Florida. In this role, you will provide technical support to end users, ensuring smooth operation of hardware, software, and related systems. This position requires a strong balance of technical expertise and excellent communication skills to effectively address user concerns and deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and configuration issues.</p><p>• Manage and maintain end-user equipment, including Mac and Dell systems, ensuring all devices function optimally.</p><p>• Administer and support Microsoft technologies, including Active Directory and Office 365 applications.</p><p>• Configure, deploy, and maintain hardware and software in alignment with organizational standards.</p><p>• Deliver exceptional customer service by effectively communicating with clients to understand and resolve technical issues.</p><p>• Utilize Citrix technologies to support virtualized environments and troubleshoot related challenges.</p><p>• Conduct routine maintenance and updates on end-user systems to ensure security and performance.</p><p>• Collaborate with team members to manage configuration changes and maintain system documentation.</p><p>• Assist in deploying and supporting EO/IR systems as needed, ensuring proper functionality.</p><p>• Provide guidance to users on best practices and preventive measures to avoid recurring technical issues.</p>