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1 result for Customer Service Manager in Fort Collins, CO

AR Advisor - Customer Service

Loveland, CO
onsite
Temporary / Contract
27 - 33 USD / Hourly
We are looking for an experienced AR Advisor - Customer Service to support customer and branch inquiries for a leading organization in the agriculture industry based in Loveland, Colorado. This Long-term Contract opportunity is ideal for someone who thrives in a fast-moving service environment, communicates clearly, and takes pride in delivering accurate, solutions-focused support. The person in this role will serve as a key point of contact for accounts receivable and customer service matters while helping maintain a high standard of responsiveness and quality. Responsibilities: • Serve as a primary contact for branch and customer questions, providing clear guidance and timely resolution to service-related and accounts receivable concerns. • Build strong working knowledge of company products and support resources in order to address inquiries confidently and accurately. • Document incidents, requests, resolutions, and key interaction details in ServiceNow to maintain complete and organized service records. • Coordinate with internal teams and colleagues to escalate complex issues, track progress, and ensure appropriate follow-through. • Monitor open cases from initial intake through closure, keeping customers and branches informed throughout the resolution process. • Share best practices and effective troubleshooting approaches with team members, and assist in supporting the development of newer customer service staff. • Maintain a detail-oriented, patient, and customer-focused approach when handling concerns, complaints, and high-pressure situations. • Contribute to additional operational tasks and special projects assigned by leadership as business needs evolve.
2026-05-21T00:00:00Z