4 results for Customer Service Representative in Florence, KY

Customer Service Representative

Cincinnati, OH
onsite
Contract / Temporary to Hire
17.5 - 18 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our dynamic team in Cincinnati, Ohio. In this Contract to permanent position, you will play a vital role in ensuring exceptional client satisfaction by addressing inquiries, resolving issues, and managing communication across multiple platforms. This role requires strong interpersonal skills, attention to detail, and the ability to thrive in a fast-paced environment. Responsibilities:• Respond promptly to inbound customer calls, addressing inquiries and providing accurate information.• Manage email correspondence to resolve customer concerns and deliver timely updates.• Process data entry tasks with precision to maintain accurate records and documentation.• Schedule customer appointments efficiently while coordinating necessary follow-ups.• Handle order entry tasks, ensuring accuracy and adherence to company procedures.• Utilize Microsoft Excel and Word to create reports and update relevant documents.• Maintain a high level of professionalism while interacting with customers in both inbound and outbound calls.• Collaborate with team members to enhance customer service strategies and improve workflows.• Ensure all interactions align with company policies and standards for quality service.
2026-03-13T00:00:00Z

Customer Service Coordinator

Cincinnati, OH
onsite
Contract / Temporary to Hire
19 - 20 USD / Hourly
We are looking for a dedicated Prospecting Coordinator to join our team in Cincinnati, Ohio. In this contract role, you will play a vital part in supporting our manufacturing operations by providing exceptional customer service and handling various administrative tasks. This position offers an opportunity to work in a fast-paced environment where attention to detail and effective communication are highly valued. Responsibilities: • Respond promptly to inbound customer inquiries via phone and email, ensuring a high level of customer satisfaction. • Manage outbound calls to follow up on prospects and maintain clear communication with clients. • Accurately enter and update customer data into the CRM system while adhering to company standards. • Process orders and ensure all related documentation is completed in a timely manner. • Use Microsoft Excel to organize and analyze data for reporting purposes. • Collaborate with team members to address customer concerns and provide resolutions. • Maintain detailed records of all correspondence and interactions for future reference. • Assist in tracking and documenting customer feedback to improve service quality. • Coordinate with other departments to ensure seamless order fulfillment and customer satisfaction.
2026-03-16T00:00:00Z

Sr. Customer Service Representative

Fairfield, OH
onsite
Temporary
22 - 22 USD / Hourly
We are looking for an experienced Sr. Customer Service Representative to join our team in Fairfield, Ohio. In this long-term contract position, you will play a vital role in ensuring seamless communication with suppliers and vendors while delivering exceptional customer service. The ideal candidate will possess strong organizational skills and a commitment to maintaining accurate data records. Responsibilities: • Communicate effectively with suppliers and vendors to follow up on orders and resolve inquiries. • Update pricing and quantities in the system to ensure accurate records. • Handle order entry processes with precision and attention to detail. • Manage the transfer and organization of data between systems as necessary. • Perform data entry tasks to maintain accurate and up-to-date information. • Deliver superior customer service to address client needs and concerns. • Utilize call center tools and resources to provide timely support. • Work efficiently within Windows PC environments to complete tasks. • Ensure compliance with TRICARE guidelines when applicable. • Collaborate with team members to streamline workflows and improve processes.
2026-03-16T00:00:00Z

Sr Customer Service Representative

Fairfield, OH
onsite
Temporary
22 - 22 USD / Hourly
We are looking for a dedicated and experienced Senior Customer Service Representative to join our team in Fairfield, Ohio. In this long-term contract role, you will play a vital part in delivering exceptional support to internal and external stakeholders, ensuring smooth operations across various office functions. This position requires a proactive individual with strong analytical skills and the ability to troubleshoot discrepancies effectively. Responsibilities: • Provide outstanding customer service by promptly addressing inquiries and resolving concerns via email and other communication channels. • Oversee accounts payable processes, including invoice handling and discrepancy resolution. • Conduct thorough research to troubleshoot system errors and ensure seamless operations. • Maintain effective communication with partners and stakeholders to facilitate solutions and build strong relationships. • Accurately document and track issues, ensuring timely follow-up and resolution. • Collaborate with team members to identify process improvements and enhance efficiency. • Respond to inquiries related to office functions and provide detailed information as needed. • Analyze and resolve discrepancies in data or transactions to maintain accuracy. • Manage correspondence and ensure all communications are clear and precise. • Support additional administrative tasks to ensure smooth organizational workflows.
2026-03-16T00:00:00Z