<p><strong>Commercial Collections Specialist (Contract-to-Hire)</strong></p><p><strong>Location:</strong> North of Downtown Indianapolis, IN</p><p><strong>Schedule:</strong> Hybrid (3 days in office, 2 days remote after training)</p><p><strong>Employment Type:</strong> Contract-to-Hire</p><p><br></p><p>Our client, a growing service-based organization located just north of downtown Indianapolis, is seeking a <strong>Commercial Collections Specialist</strong> to join their team on a contract-to-hire basis. This position is ideal for a professional who enjoys building relationships with customers while maintaining a strong focus on collections, account resolution, and cash flow management.</p><p><br></p><p>The role will be fully in-office during the initial <strong>3–4 week training period</strong> and will transition to a <strong>hybrid schedule</strong> of 3 days in the office and 2 days remote once training is successfully completed.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage a portfolio of commercial accounts and ensure timely collection of outstanding balances</li><li>Contact customers via phone and email to resolve past-due invoices and payment discrepancies</li><li>Research, identify, and resolve billing issues that may impact payment timelines</li><li>Monitor accounts receivable aging reports and prioritize collection efforts</li><li>Maintain detailed collection notes and customer communication records</li><li>Collaborate with internal departments including billing, customer service, and operations to resolve account issues</li><li>Negotiate payment arrangements when appropriate and follow up to ensure commitments are met</li><li>Reconcile customer accounts and investigate unapplied payments or deductions</li><li>Assist with month-end reporting and collections-related projects as needed</li></ul><p><strong>What You'll Gain</strong></p><ul><li>Opportunity to join a stable and growing Indianapolis-area organization</li><li><strong>Hybrid work schedule after training</strong></li><li>Collaborative team environment</li><li>Potential for permanent employment based on performance and business need</li></ul><p><strong>If you're a motivated collections professional looking for your next opportunity, we'd love to hear from you. Apply today to learn more.</strong></p>