We are looking for a detail-oriented Collections Specialist to support receivables management in Indianapolis, Indiana. This role focuses on maintaining healthy account balances through timely follow-up, clear customer communication, and accurate documentation. The ideal candidate can manage both commercial and consumer accounts while helping reduce outstanding payments and strengthen overall collection performance.<br><br>Responsibilities:<br>• Contact customers regarding past-due balances and guide them through payment resolution options in a clear manner.<br>• Review account activity, billing records, and payment history to identify delinquency issues and determine appropriate collection actions.<br>• Manage a portfolio of commercial and consumer accounts, prioritizing follow-up efforts to improve recovery results.<br>• Record all collection efforts, customer interactions, and payment commitments accurately within internal systems.<br>• Work closely with billing and credit teams to address disputes, correct account discrepancies, and support timely account resolution.<br>• Monitor outstanding receivables and escalate higher-risk accounts when additional review or action is required.<br>• Support collection process improvements, including updates related to workflow or system changes when needed.<br>• Prepare status updates and aging information to help leadership track collection progress and account trends.
<p>We are looking for a detail-oriented Billing Specialist to support financial operations in Anderson, Indiana. This role focuses on accurate billing, payment processing, account review, and maintaining organized financial records within QuickBooks and related banking platforms. The ideal candidate is comfortable handling invoicing tasks, reconciling account activity, and contributing to year-end accounting support in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Process invoices in QuickBooks and prepare payment checks with a high level of accuracy.</p><p>• Record incoming deposits in the accounting system and help ensure cash activity is documented correctly.</p><p>• Coordinate bank deposit activity and assist with routine banking transactions.</p><p>• Create, review, or authorize organizational banking transactions through the online bank portal as needed.</p><p>• Examine profit and loss statements and balance sheet entries to confirm transactions are posted to the proper accounts.</p><p>• Provide support for year-end accounting tasks and contribute to preparation activities for the annual financial audit.</p>