<p>We are seeking a detail-oriented <strong>Medical Charge Entry Specialist</strong> to support accurate and timely entry of patient charges, payments, and billing information into the practice management system. This role is critical to maintaining revenue cycle accuracy, ensuring compliance, and supporting clean claim submission.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter medical charges, procedure codes, diagnosis codes, and related billing information into the billing system with a high degree of accuracy.</li><li>Review charge documents for completeness, accuracy, and proper supporting documentation.</li><li>Verify patient demographics, insurance information, provider details, and dates of service before charge entry.</li><li>Identify and resolve charge discrepancies, missing information, and data entry errors in collaboration with clinical and billing teams.</li><li>Maintain productivity and accuracy standards for daily charge entry volumes.</li><li>Assist with corrections, rebills, and adjustments as needed.</li><li>Support claim preparation and help ensure timely submission of accurate claims.</li><li>Follow payer guidelines, billing procedures, and healthcare compliance requirements including HIPAA.</li><li>Document issues and communicate trends impacting billing accuracy or reimbursement.</li><li>Work closely with coders, billers, and front-office staff to support efficient revenue cycle operations.</li></ul><p><br></p>
<p>We are looking for a Customer Service Relations Specialist to support customer accounts from order intake through delivery while building strong, dependable client relationships. This Long-term Contract position is based in Indianapolis, Indiana, and is ideal for someone who can balance customer communication, order accuracy, and cross-functional coordination in a fast-paced manufacturing setting. The role works closely with sales, production, and shipping teams to help ensure customer needs are addressed promptly and deliveries stay on schedule.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of customer accounts ranging from straightforward to highly complex, providing responsive day-to-day support.</p><p>• Receive and enter customer orders from clients and account managers with a high level of accuracy and urgency.</p><p>• Keep customers informed by addressing questions related to order progress, pricing requests, revisions, confirmations, and service concerns.</p><p>• Process purchase orders, apply account adjustments or credits when needed, and maintain accurate customer records.</p><p>• Partner with manufacturing and shipping teams to help meet delivery commitments and resolve order-related issues.</p><p>• Use company systems and internal tools to track orders, update account information, and support operational workflows.</p><p>• Investigate and respond to customer complaints or service challenges in a thorough and solution-focused manner.</p>
<p>We are looking for an Accounts Receivable Specialist to join a team in Cincinnati, OH in a Contract to Permanent capacity. This position is responsible for supporting the full accounts receivable cycle for a designated group of customer accounts, with a focus on accurate billing, timely payment posting, and effective follow-up on outstanding balances. The role works cross-functionally with internal partners to address invoice issues, resolve payment disputes, and help maintain steady cash flow while delivering a high-quality customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and distribute customer invoices by reviewing shipment activity, pricing terms, and contractual billing requirements to ensure timely and accurate processing.</p><p>• Examine purchase orders, sales documentation, and shipping records to confirm billing accuracy before invoices are released to customers.</p><p>• Investigate invoice questions and collaborate with sales, customer support, and operations teams to correct discrepancies that may affect payment.</p><p>• Process account adjustments such as credit memos, debit memos, and other billing corrections in accordance with established approval practices.</p><p>• Record and post incoming payments from multiple sources to the appropriate customer accounts and open invoices with a high level of accuracy.</p><p>• Resolve unapplied cash, partial payments, and other remittance issues by researching account activity and reconciling payment details.</p><p>• Perform routine account reconciliations, including monthly balancing of the accounts receivable subledger with the general ledger.</p><p>• Maintain complete and current customer account information within the company’s accounting platform and document collection activity thoroughly.</p><p>• Manage collection efforts on overdue balances, communicate clearly with customers, and coordinate with internal teams to remove barriers to payment.</p><p>• Recommend next steps for delinquent accounts, including payment plans, credit holds, write-offs, or outside collection support when appropriate.</p>