We are looking for an Accounts Receivable Specialist to support billing, reconciliation, and collections activities for a well-established benefits organization in Seattle, Washington. This Long-term Contract position is ideal for a detail-oriented finance specialist who thrives in a high-volume environment and can balance accuracy, customer service, and timely follow-through. The role focuses on maintaining account integrity, resolving outstanding balances, and partnering with internal and external contacts to ensure smooth accounts receivable operations.<br><br>Responsibilities:<br>• Perform daily reviews of client accounts by matching incoming payments with eligibility information and account activity to maintain accurate records.<br>• Create and distribute invoices for both group and individual accounts, ensuring billing is complete, timely, and accurate.<br>• Monitor overdue balances, issue collection and delinquency communications, and follow up to support timely payment resolution.<br>• Process account adjustments, including refunds and other financial transactions, while maintaining compliance with internal controls.<br>• Serve as a dependable point of contact for assigned customer accounts, building strong working relationships through responsive support.<br>• Manage a portfolio of accounts of varying size and complexity while adapting to shifting business priorities and departmental needs.<br>• Investigate account discrepancies, review outstanding debt, and recommend next steps based on findings and supporting data.
<ul><li>Prepare, issue, and distribute customer invoices in a timely manner. Based on general knowledge.</li><li>Post payments accurately and reconcile customer accounts. Based on general knowledge.</li><li>Monitor aging reports and follow up on overdue accounts to support collections efforts. Based on general knowledge.</li><li>Investigate and resolve payment discrepancies, short pays, and billing issues. Based on general knowledge.</li><li>Maintain accurate records of transactions, adjustments, and communications with customers. Based on general knowledge.</li><li>Collaborate with internal teams such as accounting, sales, and customer service to resolve account issues. Based on general knowledge.</li><li>Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted. Based on general knowledge.</li><li>Assist with month-end closing activities and reporting related to receivables. Based on general knowledge.</li><li>Support cash application, account analysis, and account maintenance as needed. Based on general knowledge.</li><li>Help improve AR processes, reporting accuracy, and internal controls. Based on general knowledge.</li></ul><p><br></p>