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11 results for Customer Service in Fayetteville, NC

Customer Success Specialist

Research Triangle Park, NC
onsite
Temporary to Hire
22.00 - 25.00 USD / Hourly
We are looking for a Customer Success Specialist to support client interactions and deliver a responsive service experience in Research Triangle Park, North Carolina. This contract opportunity with permanent potential is ideal for someone who communicates clearly, resolves issues efficiently, and thrives in a fast-paced support setting. The role focuses on helping customers navigate service questions, troubleshoot connectivity concerns, and maintain positive ongoing relationships through phone and email support. Responsibilities: • Respond to customer inquiries through phone and email with professionalism, accuracy, and urgency. • Guide customers through account, service, or product-related questions while ensuring a positive experience. • Investigate and resolve connectivity-related concerns by identifying issues and providing practical next steps. • Manage multiple browser-based tools and systems efficiently to document interactions and access customer information. • Track customer concerns thoroughly and maintain clear, up-to-date records of all support activity. • Collaborate with internal teams when escalation is needed to ensure timely issue resolution. • Monitor recurring customer challenges and share feedback that may improve service delivery and satisfaction.
2026-08-21T13:58:42Z

Accounts Receivable Specialist

Goldsboro, NC
onsite
Temporary to Hire
22.80 - 26.40 USD / Hourly
We are looking for an Accounts Receivable Specialist to join an organization in Goldsboro, North Carolina. This Contract to permanent opportunity is ideal for someone who can evaluate customer deductions, resolve payment discrepancies, and support accurate receivables activity in a fast-paced environment. The person in this role will partner with internal teams and external contacts to research issues, recover invalid deductions, and help strengthen billing and collection processes. Responsibilities:• Examine customer deductions, determine the underlying issue, and categorize each item accurately for follow-up and resolution.• Investigate disputed balances by reviewing supporting records, confirming deduction validity, and applying the correct reason codes within accounts receivable processes.• Identify unusual or recurring deduction patterns and highlight trends that may indicate unauthorized activity or process gaps.• Coordinate with brokers, sales, customer service, and accounts receivable teams to gather documentation and move open deduction items toward closure.• Request credit or debit memos when needed for shortages, overages, returns, and other account adjustments.• Obtain proof of delivery and related shipment support from logistics platforms or carriers to research overage and shortage claims.• Pursue recovery of invalid deductions and customer repayment in a timely manner while maintaining clear communication.• Prepare customer-level analysis and reporting that helps sales and business partners understand deduction activity and account trends.• Assist with audit support, spreadsheet analysis, and special projects related to receivables, deductions, and financial controls.
2026-08-13T20:58:44Z

Administrative Assistant

Raleigh, NC
onsite
Temporary / Contract
20.90 - 24.20 USD / Hourly
We are looking for a dependable Administrative Assistant to support daily office operations in Raleigh, North Carolina. This Long-term Contract position is ideal for someone who can keep administrative workflows organized, respond professionally to incoming requests, and ensure the office remains well supplied and efficient. The role combines scheduling, reporting, communication, and general coordination to help the team stay productive. Responsibilities: • Coordinate calendar activities, arrange meetings, and manage appointment scheduling to support smooth day-to-day operations. • Monitor office supply levels, track inventory, and replenish materials to keep the workplace fully stocked. • Prepare and submit expense documentation with accuracy while maintaining organized administrative records. • Provide front-line office support by handling inbound communications, responding to emails, and directing requests appropriately. • Perform data entry and maintain up-to-date information across administrative files, spreadsheets, and internal documents. • Assist with general office administration, including document preparation, correspondence, and routine clerical tasks. • Use Microsoft Office applications to create reports, update presentations, manage email traffic, and support team communication.
2026-08-06T22:08:43Z

Purchasing Coordinator

Raleigh, NC
onsite
Temporary to Hire
30.00 - 33.00 USD / Hourly
We are looking for a detail-focused Purchasing Coordinator to join a growing team in Raleigh, North Carolina. This contract position offers a path to a permanent role and supports purchasing and supply chain operations by keeping transactional data accurate, coordinating program activities, and helping teams stay aligned on priorities and deliverables. The ideal candidate brings strong organizational skills, sound judgment, and the ability to manage multiple tasks efficiently in a fast-paced environment. Responsibilities: • Maintain accurate purchasing and supply chain records by entering, updating, and validating operational information in company systems. • Review completed transactions to confirm data quality, resolve inconsistencies, and ensure records are complete and properly documented. • Process daily purchasing and logistics-related transactions, including updates tied to orders, shipments, delivery timing, and supporting documentation. • Track assigned program activities, open issues, vendor-related concerns, and quality matters through follow-up and resolution. • Partner with procurement, customer service, logistics, and operations teams to keep work moving smoothly across functions. • Prepare and distribute reports, meeting notes, presentations, and other operational documents for internal and external stakeholders. • Maintain shared tracking files, organize records according to established procedures, and flag exceptions that require leadership attention. • Contribute to process improvements by identifying workflow gaps, refining documentation, and supporting more efficient administrative practices.
2026-08-28T21:53:40Z

Sr. Buyer/Planner

Rtp, NC
onsite
Temporary to Hire
35.00 - 45.00 USD / Hourly
Growing technology company looking for an experienced Senior Buyer/Planner to oversee procurement, production planning, and inventory management activities. This contract-to-hire role partners closely with Operations and Engineering to ensure material availability, supplier performance, and efficient production execution while driving cost savings and process improvements. This contract role is onsite in the Raleigh/Durham, NC area. Key Responsibilities<ul><li>Develop sourcing strategies and manage supplier relationships for assigned commodities and services.</li><li>Negotiate pricing, lead times, quality standards, and delivery terms with vendors.</li><li>Issue and manage purchase orders, ensuring timely fulfillment of material and service requirements.</li><li>Monitor supplier performance, track delivery commitments, and resolve supply chain disruptions.</li><li>Manage supplier agreements, compliance documentation, and vendor performance metrics.</li><li>Create and maintain production schedules and material plans using ERP/MRP systems.</li><li>Manage inventory levels, safety stock, reorder points, and lead-time planning to support customer demand.</li><li>Coordinate job orders and production requirements with manufacturing and operations teams.</li><li>Analyze forecasts and adjust supply plans to reduce shortages, excess inventory, and obsolescence.</li><li>Reconcile open production orders and support inventory accuracy initiatives.</li></ul>
2026-08-08T16:51:44Z

Sr. Accountant

Cary, NC
onsite
Permanent / Full Time
85000.00 - 95000.00 USD / Yearly
Robert Half has partnered with a growing medical technology company in Cary, North Carolina, to assist them in hiring an experienced Senior Accountant. The ideal candidate will possess a bachelors or masters degree in accounting and a minimum of 5 years or corporate or public accounting experience. Candidates with CPA or CPA eligible will be preferred. NetSuite experience is strongly preferred. This role will oversee key close activities, maintain accuracy across receivables and the general ledger, and help ensure financial reporting aligns with applicable accounting standards. The position also plays an important part in evaluating customer contracts, supporting revenue recognition, and strengthening accounting processes from initial agreement through billing and reporting. This company offers a flexible hybrid schedule and a robust benefits package, so please apply today! Responsibilities:• Lead monthly close activities, including balance sheet reconciliations, journal entry review, and general ledger analysis to support accurate financial results.• Support the revenue close cycle by validating customer contracts, terminations, and credit adjustments and ensuring transactions are recorded in line with company policy and applicable accounting guidance.• Examine customer agreements for completeness and accuracy, partnering with internal teams to resolve discrepancies that could affect billing or revenue treatment.• Prepare and analyze recurring reconciliations for revenue-related accounts, confirming that balances are supported and recorded appropriately.• Reconcile accounts receivable and deferred revenue activity and post necessary entries within the accounting system.• Address billing questions from customers, investigate payment issues, and follow up on overdue balances to help maintain a current and accurate aging schedule.• Issue invoices and account statements to customers while monitoring account activity for exceptions or open items requiring resolution.• Perform detailed account research and provide ad hoc financial analysis and reporting as needed to support business decisions.• Evaluate transaction flows, internal controls, and accounting processes to identify opportunities for greater efficiency, accuracy, and consistency.• Collaborate professionally across departments while handling sensitive financial information with discretion and supporting additional accounting priorities as needed.
2026-08-28T18:13:41Z

AML Analyst

Raleigh, NC
onsite
Temporary / Contract
- USD / Hourly
Our company is seeking a detail-oriented Anti-Money Laundering (AML) Analyst to support compliance efforts and help detect, investigate, and prevent suspicious financial activity. This role is responsible for monitoring transactions, reviewing alerts, conducting due diligence, and ensuring adherence to applicable AML regulations and internal policies. Key Responsibilities:<ul><li>Review transactional activity to identify unusual or suspicious patterns</li><li>Investigate AML alerts and escalate potential issues as appropriate</li><li>Conduct customer due diligence and enhanced due diligence reviews</li><li>Prepare clear and accurate case documentation and suspicious activity reports</li><li>Support sanctions screening, Know Your Customer (KYC), and compliance reviews</li><li>Maintain knowledge of AML laws, regulations, and industry best practices</li><li>Partner with internal teams to resolve compliance-related issues</li><li>Assist with audits, regulatory inquiries, and internal reporting</li></ul>
2026-08-26T15:40:45Z

Collections Specialist

Durham, NC
onsite
Temporary / Contract
24.70 - 28.60 USD / Hourly
We are looking for a Collections Specialist to support accounts receivable activities for a health, pharma, or biotech organization in Durham, North Carolina. This Long-term Contract opportunity is ideal for someone who can manage both commercial and consumer collections while maintaining accuracy, professionalism, and strong customer communication. The person in this role will help improve cash flow, resolve outstanding balances, and work across billing and credit-related processes in a fast-paced environment. Responsibilities: • Manage outreach to customers with past-due balances and drive timely payment resolution across commercial and consumer accounts. • Review aging reports, identify collection priorities, and take appropriate follow-up actions to reduce overdue receivables. • Investigate billing and payment discrepancies by partnering with internal teams and external contacts to reach accurate resolutions. • Maintain detailed records of collection activity, account status updates, and customer commitments within company systems. • Support credit and collections operations by assessing account trends and escalating high-risk issues when needed. • Use SAP S/4HANA and related tools to monitor receivables, document account activity, and track payment progress. • Communicate professionally with customers to negotiate payment arrangements while preserving positive business relationships.
2026-08-05T13:58:51Z

AML Investigator

Raleigh, NC
onsite
Temporary / Contract
25.00 - 35.00 USD / Hourly
We are seeking a detail-oriented AML Investigator to conduct Level 1 alert reviews and support financial crimes compliance efforts within a high-volume, production-driven environment. The ideal candidate will have experience in AML, BSA, risk, compliance, or financial crimes and possess strong analytical and investigative skills.This role requires the ability to review large volumes of transaction activity, identify potential risk indicators, exercise sound judgment, and make clear, well-supported decisions. The successful candidate will be comfortable working toward daily production goals while maintaining a high level of accuracy and quality. Key Responsibilities<ul><li>Conduct Level 1 reviews and investigations of transaction monitoring alerts for potentially suspicious activity.</li><li>Analyze customer and transaction information to identify unusual activity, patterns, trends, and potential financial crime risks.</li><li>Complete a high volume of investigations while consistently meeting established daily production and quality metrics.</li><li>Determine whether alerts can be closed or should be escalated for additional investigation based on findings.</li><li>Identify activity that may warrant escalation for potential Suspicious Activity Report (SAR) consideration.</li><li>Conduct research using internal systems, account information, transaction history, and other available resources.</li><li>Apply knowledge of BSA/AML regulations, financial crime typologies, and internal policies and procedures when evaluating alerts.</li><li>Prepare clear, concise, and well-supported investigative case narratives documenting findings and conclusions.</li><li>Maintain accurate and thorough documentation to support investigative decisions and potential regulatory review.</li><li>Escalate complex or higher-risk cases in accordance with established procedures.</li><li>Consistently balance productivity, accuracy, quality, and regulatory requirements in a fast-paced environment.</li><li>Stay current on relevant AML/BSA requirements, internal procedures, and emerging financial crime trends.</li></ul>
2026-08-19T17:33:43Z

Front Desk Coordinator

Raleigh, NC
onsite
Temporary / Contract
21.85 - 25.30 USD / Hourly
We are looking for a Front Desk Coordinator to support daily front office operations for a real estate property and facilities management environment in Raleigh, North Carolina. This is a Contract position suited for someone who creates a welcoming first impression, stays organized in a fast-paced setting, and handles administrative tasks with accuracy. The person in this role will help keep the reception area running smoothly while providing dependable communication and office support. Responsibilities: • Welcome visitors, tenants, vendors, and staff in a courteous manner and direct them to the appropriate contacts or meeting areas. • Manage a multi-line phone system, respond to incoming calls promptly, and relay messages accurately to the correct team members. • Maintain the front desk and reception area so it remains organized, presentable, and ready for daily business activity. • Perform data entry and update office records, logs, and administrative information with a strong focus on accuracy. • Support day-to-day office operations by using standard office equipment such as printers, copiers, scanners, and postage tools. • Coordinate routine administrative tasks including mail distribution, document handling, and general clerical support for the office. • Assist with front office setup and operational support related to the new headquarters as needed. • Help ensure visitors follow site procedures by communicating basic office and building guidelines clearly and courteously.
2026-08-26T20:43:55Z

Accounting Specialist

Raleigh, NC
onsite
Temporary to Hire
29.45 - 34.10 USD / Hourly
We are looking for a Staff Accountant to support a government organization in Raleigh, North Carolina through a Contract to Permanent opportunity. This position is ideal for someone who enjoys managing day-to-day accounting operations, maintaining accurate financial records, and working across both payables and receivables in a hybrid environment. The role offers the chance to contribute to a stable team while supporting essential financial processes with attention to detail and sound judgment. Responsibilities:• Process vendor invoices, employee reimbursements, and payment activity with accuracy and timeliness.• Manage customer billing and incoming payments while helping maintain current and well-documented receivable balances.• Reconcile general ledger accounts and investigate discrepancies to ensure reliable financial reporting.• Perform routine accounting support across daily transactions, month-end activities, and record maintenance.• Use Sage Intacct and bill.com to enter, track, and verify financial data and payment workflows.• Collaborate with internal stakeholders to resolve invoice, billing, and account issues efficiently.• Maintain organized financial documentation and ensure accounting records align with internal policies and audit needs.• Assist with knowledge transfer and continuity of accounting operations as responsibilities shift within the finance team.
2026-08-17T13:33:45Z