Customer Service Jobs in Fayetteville, NC

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Dispatcher

Durham, NC
onsite
Temporary / Contract
21.00 - 22.00 USD / Hourly
We are looking for a dependable Dispatcher to support daily coordination efforts for a Contract position based in Durham, North Carolina. In this role, you will serve as a central point of contact for incoming service needs, organize response activities, and help maintain a high standard of customer support. The ideal candidate is comfortable working in a fast-paced environment, communicating clearly with multiple parties, and using dispatch technology to keep operations running smoothly. Responsibilities: • Manage incoming calls and service requests, gather key details, and assign work based on urgency and availability. • Coordinate schedules and logistics to ensure timely response and efficient use of field or service resources. • Use computer-aided dispatch systems to enter updates, monitor active assignments, and maintain accurate records. • Communicate with customers, team members, and other stakeholders to provide status updates and resolve routine issues professionally. • Track open requests from start to completion and follow up as needed to support service accuracy and customer satisfaction. • Adjust dispatch plans in real time when priorities change, delays occur, or additional support is required. • Maintain organized documentation of calls, dispatch activity, and service outcomes for reporting and operational reference.
2026-11-05T15:13:41Z

Help Desk/Desktop Support Analyst

Raleigh, NC
remote
Temporary / Contract
17.41 - 20.16 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a contract team supporting customers. In this role, you will serve as an early point of contact for technical issues, helping users resolve problems related to Windows-based systems, peripherals, point-of-sale equipment, and related support tools. This opportunity is well suited for someone who communicates clearly, stays organized in a ticket-driven environment, and enjoys delivering dependable customer service in a fast-paced support setting. Responsibilities: • Respond to incoming support requests from customers and provide timely assistance by phone, remote tools, and ticketing systems. • Document new incidents thoroughly, update existing cases with clear notes, and maintain accurate records throughout the support process. • Troubleshoot issues involving Windows 10 devices, desktop applications, scanners, registers, and other end-user hardware or software. • Prioritize and triage service desk requests based on urgency, business impact, and established support procedures. • Guide users through problem resolution steps while setting clear expectations and delivering a consistent customer experience. • Escalate more complex technical concerns when needed and collaborate with team members to drive issues toward resolution. • Participate in onboarding and training activities to learn support workflows, product environments, and customer interaction standards. • Support a high volume of front-line requests as the team addresses increased ticket demand and ongoing service needs.
2026-10-28T20:28:44Z

Payroll Manager

Chapel Hill, NC
onsite
Permanent / Full Time
105000.00 - 110000.00 USD / Yearly
We are looking for a Payroll Manager to lead payroll operations and HR systems management for a growing organization in Chapel Hill, North Carolina. This role combines hands-on payroll leadership with oversight of HR technology, helping ensure accurate multi-state payroll processing, reliable data integrity, and strong service for employees and internal stakeholders. The ideal candidate brings deep expertise in payroll administration, system optimization, and cross-functional collaboration with finance, HR, and IT teams. Responsibilities:• Lead end-to-end processing of bi-weekly payroll, ensuring timely and accurate pay for employees across multiple states.• Oversee payroll records, general ledger coordination, and cash-related payroll activities in close partnership with accounting stakeholders.• Support financial administration tied to employee benefits, including invoice review, retirement plan transactions, and audit-related documentation.• Manage relationships with payroll and HR technology vendors to maintain dependable service, resolve issues, and improve system performance.• Work with IT and internal partners to maintain seamless integrations between HR, payroll, and related business systems while protecting data accuracy.• Enhance the HR technology environment by expanding digital workflows, encouraging employee and manager self-service, and identifying automation opportunities.• Collaborate with finance and technology teams to develop reporting dashboards and metrics that support workforce insights and decision-making.• Administer related payroll functions such as leave balance tracking, banking transactions, and workers’ compensation records.• Monitor applicable payroll and HR compliance requirements to help ensure adherence to federal, state, and company standards.
2026-11-05T14:33:44Z

Bookkeeper

Smithfield, NC
remote
Temporary to Hire
28.50 - 33.00 USD / Hourly
We are looking for an experienced Bookkeeper to join a team in North Carolina on a contract basis with the potential for a permanent position. This position is ideal for someone who can manage day-to-day accounting activities across multiple client accounts while maintaining accuracy, organization, and strong financial controls. The role requires hands-on expertise with QuickBooks Online, QuickBooks Desktop, and advanced Excel skills to support reporting, reconciliations, and overall bookkeeping operations. Responsibilities: • Oversee complete bookkeeping functions for multiple client accounts, ensuring financial records are current, accurate, and properly maintained. • Process accounts payable and accounts receivable activities, including invoice handling, payment tracking, and account follow-up. • Reconcile bank and credit card statements on a regular basis to identify discrepancies and maintain clean financial data. • Prepare financial reports and supporting spreadsheets using Excel to assist with account analysis and decision-making. • Manage bookkeeping workflows in both QuickBooks Online and QuickBooks Desktop based on client needs and reporting requirements. • Maintain organized documentation for transactions, vendor records, customer accounts, and supporting financial materials. • Communicate with clients to address bookkeeping questions, gather needed information, and provide updates on account status. • Support additional accounting-related tasks as needed to ensure smooth and efficient financial operations.
2026-10-20T15:53:46Z

Billing Clerk

Morrisville, NC
onsite
Temporary to Hire
22.80 - 26.40 USD / Hourly
We are looking for a detail-oriented Billing Clerk to join a manufacturing organization in North Carolina on a contract basis with the potential for a permanent role. This position plays an important role in keeping billing and accounting operations accurate, organized, and on schedule through invoice processing, payment application, and account reconciliation activities. The ideal candidate is comfortable working across receivables and payables, resolving account issues efficiently, and maintaining dependable financial records in a fast-paced environment. Responsibilities: • Create and distribute customer invoices promptly while ensuring billing information is complete and accurate. • Examine pricing, shipment charges, tax details, payment terms, and quantities to confirm each invoice is correct before release. • Record incoming payments, post cash receipts to the appropriate accounts, and maintain up-to-date customer balances. • Track overdue accounts, communicate with customers regarding open items, and support collection efforts to reduce aging balances. • Investigate billing questions, payment variances, and account discrepancies, then prepare necessary adjustments such as credit or debit memos. • Process supplier invoices by matching them to purchasing and receiving documentation and entering approved transactions into the accounting system. • Reconcile vendor statements, address supplier inquiries, and assist with payment processing and expense-related transactions. • Support month-end and year-end accounting activities by preparing reconciliations, organizing records, and assisting with audit documentation. • Identify opportunities to improve billing, collections, and invoice workflows while handling additional accounting and administrative duties as needed.
2026-10-28T16:22:45Z

Staff Accountant

Raleigh, NC
onsite
Temporary / Contract
22.80 - 26.40 USD / Hourly
We are looking for a Staff Accountant to join a client team in Raleigh, North Carolina on a Long-term Contract basis. This opportunity is well suited for someone who wants to build a strong foundation in accounting and audit-related work within a services environment. Candidates with an accounting-focused education, strong written communication, and solid Microsoft Office skills will thrive in this role. The position offers hands-on exposure to financial analysis, documentation review, and core accounting processes while supporting client engagements. Responsibilities: • Review financial records and supporting documentation to assist with audit-focused accounting assignments. • Prepare journal entries, reconcile general ledger activity, and help maintain accurate accounting records. • Support work related to corporate tax, sales tax, and tax return documentation as needed across client engagements. • Organize electronic files, spreadsheets, and written reports to ensure workpapers are complete and easy to reference. • Analyze accounting data for accuracy, identify discrepancies, and follow through on necessary corrections. • Collaborate with team members on client deliverables while meeting deadlines and maintaining high quality standards. • Contribute to hospital cost reporting assignments when applicable based on project needs and experience level. • Communicate findings and status updates clearly in written documents and internal discussions.
2026-10-20T12:13:45Z

Sr. Accountant

Smithfield, NC
onsite
Temporary to Hire
34.00 - 38.00 USD / Hourly
We are looking for a detail-oriented Sr. Staff Accountant to join a growing organization in North Carolina. This contract opportunity supports accounting activities across multiple business units and offers close partnership with leadership on core financial operations. The role is well suited for someone who enjoys balancing day-to-day accounting execution with problem-solving and process enhancement in a fast-moving environment. Responsibilities:• Manage monthly reconciliations for several bank accounts and credit card statements, identifying and clearing variances in a timely manner.• Record and reconcile customer payments, account adjustments, and outstanding balances while following up on aged receivables and exceptions.• Provide accounts payable support through invoice review, general ledger coding, purchase order matching, and accrual preparation for services received but not yet billed.• Prepare and post journal entries related to accruals, reclassifications, and intercompany activity as part of the monthly close cycle.• Review project and purchasing transactions to confirm accurate cost assignment and resolve coding or allocation issues affecting job-cost reporting.• Handle subcontractor withholding tax processing and maintain supporting filings and documentation in accordance with state requirements.• Assist with monthly financial close and reporting tasks to help ensure accurate and timely results across multiple entities.• Create and update documentation for recurring accounting workflows and recommend improvements that strengthen efficiency and internal controls.• Support accounting system-related initiatives, including implementations, conversions, or data migration activities when needed.
2026-10-27T14:23:44Z

Communcations Specialist

Raleigh, NC
onsite
Temporary / Contract
- USD / Hourly
We are seeking a detail-oriented and creative Communications Specialist to support internal and external communications initiatives. This role will focus on developing engaging content, maintaining consistent brand messaging, and executing communication strategies across multiple channels. <ul><li>Develop, write, and edit content for newsletters, emails, websites, social media, and marketing materials.</li><li>Support internal and external communication campaigns to ensure consistent brand messaging.</li><li>Manage and update website content, social media platforms, and other digital communication channels.</li><li>Collaborate with marketing, leadership, and cross-functional teams on communication initiatives.</li><li>Track communication performance and identify opportunities for improvement.</li></ul>
2026-10-27T15:18:45Z

Office Assistant

Morrisville, NC
onsite
Temporary / Contract
18.75 - 19.75 USD / Hourly
We are looking for a dependable Office Assistant to support daily administrative and front-desk operations in North Carolina. This short-term Contract position is ideal for someone who enjoys keeping an office organized, assisting visitors and callers, and handling routine clerical tasks with accuracy. The role requires strong attention to detail, clear communication, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities:• Welcome visitors courteously and serve as the first point of contact for the office.• Manage incoming phone calls, direct inquiries to the appropriate team members, and relay messages accurately.• Prepare, scan, file, and organize documents to maintain accessible and up-to-date records.• Provide day-to-day administrative support through data entry, document handling, and general office coordination.• Assist with clerical activities such as copying, sorting paperwork, and maintaining office supplies.• Keep shared office areas orderly and help ensure smooth front-desk operations throughout the day.
2026-10-09T12:18:46Z

9 results for Customer Service in Fayetteville, NC