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15 results for Customer Service in Fayetteville, NC

Planning Analyst/Manager/Director

Clarkton, NC
onsite
Permanent / Full Time
80000.00 - 90000.00 USD / Yearly
We are looking for a detail-oriented planning specialist to lead scheduling and production coordination activities for a fast-moving manufacturing operation in North Carolina. This position plays a central role in balancing customer demand, inventory targets, staffing availability, and plant capacity to keep operations running efficiently. The ideal candidate brings strong analytical judgment, a structured approach to prioritization, and the ability to work closely with teams across production, purchasing, warehousing, and customer support. Responsibilities:• Build and manage production plans across daily, weekly, and monthly timeframes to support order fulfillment and effective use of labor, equipment, and inventory.• Partner with procurement and inventory teams to confirm the availability of ingredients, packaging, and other materials needed to execute the production schedule.• Review plant performance against plan and revise schedules when demand shifts, equipment issues arise, or operational constraints affect output.• Collaborate with operations, warehouse, and shipping teams to ensure manufacturing activity aligns with delivery commitments and outbound timelines.• Evaluate forecast information, order patterns, and stock positions to reduce shortages, avoid overproduction, and improve planning accuracy.• Share schedule updates, changing priorities, and operational impacts clearly with stakeholders across departments to maintain alignment.• Monitor planning and service indicators such as adherence to schedule, inventory movement, order fulfillment results, and operating efficiency.• Recommend and support process improvements that strengthen workflow, increase resource utilization, and improve overall planning performance.• Contribute to capacity planning efforts and maintain reliable records within planning and scheduling systems. For immediate consideration please apply or contact directly Steve Fields at 919-787-8226.
2026-09-18T19:59:30Z

Indirect Tax Analyst

Raleigh, NC
onsite
Temporary to Hire
35.00 - 45.00 USD / Hourly
We are seeking an experienced Indirect Tax Analyst Consultant to support a growing indirect tax function. Reporting directly to the Indirect Tax Manager, this role will provide both operational and technical tax support, with a primary focus on indirect tax compliance, tax research, and day-to-day tax operations. This contract role will be hybrid onsite in Raleigh, NC, with the possibility to covert to a permanent position. Key ResponsibilitiesIndirect Tax Compliance & Operations<ul><li>Support U.S. sales and use tax compliance activities, including data gathering, reconciliations, filing support, and documentation.</li><li>Assist with recurring indirect tax operational processes and maintenance of tax records.</li><li>Analyze transaction data to identify tax-related issues and assist with resolution efforts.</li><li>Partner with internal stakeholders to support indirect tax compliance requirements and operational initiatives.</li></ul>Tax Research & Technical Analysis<ul><li>Conduct indirect tax research across multiple state and local jurisdictions.</li><li>Interpret statutes, regulations, administrative guidance, and case law to determine taxability implications.</li><li>Document research findings and provide practical recommendations that align with business operations and transaction flows.</li><li>Assist in applying technical tax conclusions to products, services, and evolving business processes.</li></ul>Taxability Matrix & Tax Determination Support<ul><li>Develop, update, and maintain sales and use tax taxability matrices.</li><li>Validate tax jurisdiction coding and tax rate data to support accurate tax determination processes.</li><li>Assist with testing, validation, and review of tax-related system configurations and outputs.</li><li>Support business process changes impacting indirect tax compliance and reporting.</li></ul>Exemption Certificate Management<ul><li>Review and validate customer exemption certificates for completeness and accuracy.</li><li>Maintain exemption documentation and support related compliance activities.</li><li>Research and resolve exemption-related questions from internal and external stakeholders.</li></ul>Registrations & Notice Management<ul><li>Support state and local tax registrations, account maintenance, and jurisdictional correspondence.</li><li>Track registration filings and follow up with taxing authorities as needed.</li><li>Assist with tax notice triage, documentation, issue tracking, and resolution coordination.</li></ul>
2026-09-21T18:13:45Z

Marketing Automation Manager

Raleigh, NC
remote
Temporary / Contract
- USD / Hourly
The Marketing Automation Manager is responsible for developing, managing, and optimizing marketing automation programs that support lead generation, customer engagement, and revenue growth. This role partners closely with marketing, sales, and other cross-functional teams to build effective campaigns, improve marketing processes, and leverage data to drive performance.Key Responsibilities<ul><li>Develop and manage automated marketing campaigns, workflows, and lead-nurturing programs.</li><li>Build and maintain email campaigns, customer journeys, segmentation, and personalization strategies.</li><li>Manage marketing automation platforms and ensure data, integrations, and workflows function effectively.</li><li>Partner with Marketing and Sales teams to support lead generation, lead scoring, qualification, and lifecycle management.</li><li>Monitor campaign performance and provide reporting and insights on key metrics such as engagement, conversion, pipeline, and ROI.</li><li>Conduct testing and optimization of emails, workflows, landing pages, forms, and other campaign elements.</li><li>Maintain data quality, audience segmentation, and marketing database processes.</li><li>Collaborate with content, creative, digital, and analytics teams to execute integrated campaigns.</li><li>Identify opportunities to improve marketing processes through automation, personalization, and technology.</li><li>Stay current on marketing automation trends, best practices, and emerging technologies.</li></ul>
2026-09-23T13:43:45Z

Senior Marketing Financial Analyst

Raleigh, NC
onsite
Temporary / Contract
- USD / Hourly
The Senior Marketing Financial Analyst serves as a strategic finance partner to the Marketing organization, responsible for measuring and improving the return on marketing investment across channels. This role combines strong financial and business acumen with hands-on statistical modeling skills, including regression analysis and Media Mix Modeling (MMM), to evaluate the impact of marketing spend on business outcomes, guide budget allocation, and support forecasting and planning.The ideal candidate combines financial rigor with a strong understanding of marketing strategy, data analysis, and customer acquisition. Key Responsibilities<ul><li>Partner with Marketing leadership to develop, manage, and analyze marketing budgets, spend pacing, and ROI across paid, owned, and earned channels.</li><li>Maintain and interpret Media Mix Models (MMM), including data inputs, assumptions, outputs, and vendor-developed models.</li><li>Build and apply statistical and econometric models, including multivariate regression, attribution, elasticity modeling, and other analytical approaches.</li><li>Translate complex analytical findings into actionable recommendations regarding channel mix, budget allocation, and marketing spend optimization.</li><li>Monitor and report on key marketing KPIs, including CAC, CPL, CPA, ROAS, ROI, LTV:CAC, conversion rates, and marketing-sourced revenue.</li><li>Develop and maintain customer acquisition and marketing efficiency models to evaluate spend against business outcomes.</li><li>Develop financial forecasts, monthly and quarterly variance analyses, and business cases for new marketing investments and campaigns.</li><li>Collaborate with Marketing, Finance, Analytics, and Data Science teams to align on data sources, modeling assumptions, and measurement methodologies.</li><li>Build and automate dashboards and reporting tools using platforms such as Excel, SQL, Tableau, and Power BI.</li><li>Conduct ad-hoc statistical analyses, including scenario planning, sensitivity analysis, test-and-learn evaluations, and incrementality testing.</li><li>Present findings and recommendations to senior leadership, translating complex analysis into clear business insights.</li><li>Support annual and long-range planning processes, including marketing spend forecasting and ROI-based prioritization of investments.</li></ul>
2026-09-23T13:48:49Z

Accounting Manager/Supervisor

Cary, NC
onsite
Permanent / Full Time
110000.00 - 120000.00 USD / Yearly
Robert Half is looking for an experienced accounting operations leader to oversee billing and accounts payable activities for our client. This role is responsible for strengthening daily financial operations, guiding team performance, and improving the accuracy and efficiency of core accounting processes. The ideal candidate brings strong operational accounting knowledge, a collaborative leadership style, and the ability to deliver reporting and insights that support business growth. Responsibilities:• Direct the day-to-day work of the billing and accounts payable teams, ensuring priorities are clear and operations run efficiently.• Mentor managers and staff through coaching, feedback, and performance leadership to build a capable and accountable accounting organization.• Oversee invoicing, vendor payments, reconciliations, adjustments, and related controls to maintain timely and accurate transaction processing.• Work closely with internal departments, vendors, and customers to investigate and resolve complex payment or billing concerns.• Track departmental performance through reporting, service metrics, and operational reviews, and use findings to improve outcomes.• Identify opportunities to simplify workflows, reduce manual tasks, and enhance efficiency through process improvements and automation.• Contribute to system enhancements, implementations, and optimization efforts that improve billing and payable operations.• Establish scalable procedures and internal controls that support compliance, consistency, and future organizational growth.• Prepare and maintain operational reports that provide visibility into payables, billing activity, cash flow impacts, and team effectiveness.• Support audit requests and partner with senior leadership to provide recommendations that strengthen accounting operations and business decision-making. For immediate consideration please apply or call Steve Fields at 919-787-8226
2026-09-23T02:04:10Z

SEO Specialist

Raleigh, NC
onsite
Temporary / Contract
- USD / Hourly
The SEO/AEO Specialist will support SEO and answer engine optimization initiatives across multiple client accounts. This hands-on role will focus on keyword research, on-page optimization, technical SEO, AI search visibility, content recommendations, and performance reporting.<ul><li>Position DetailsPart-time: Approximately 15–20 hours per week</li><li>Schedule: Flexible</li><li>Work Arrangement: Local candidates preferred; willingness to work in an office two days per week.</li></ul> <ul><li>Key ResponsibilitiesConduct keyword and topic research to support content briefs, page optimization, and site architecture recommendations.</li><li>Perform on-page SEO audits and implement or recommend improvements to titles, meta descriptions, headers, internal linking, and schema markup.</li><li>Monitor technical SEO health, including crawlability, indexation, site speed, and Core Web Vitals.</li><li>Track keyword rankings, organic traffic, and search visibility using Google Search Console, GA4, Ahrefs, or Semrush.</li><li>Monitor brand and client visibility across AI answer engines such as ChatGPT, Perplexity, and Google AI Overviews.</li><li>Recommend content and formatting improvements to increase the likelihood of AI-generated citations and visibility.</li><li>Prepare client-ready SEO/AEO performance summaries and translate data into actionable insights.</li><li>Manage tasks, deliverables, and deadlines in Asana or similar project management tools.</li><li>Collaborate with strategy and account teams and participate in client or internal meetings as needed.</li></ul>
2026-09-22T13:38:44Z

Accounting Manager

Raleigh, NC
onsite
Permanent / Full Time
85000.00 - 100000.00 USD / Yearly
Robert Half has partnered with a fast growing company in Raleigh to assist them in hiring an experienced Accounting Manager. This Accounting Manager will lead a high-volume accounting operations team. This role oversees accounts receivable, billing, collections, cash application, accounts payable, and related workflows while driving process improvements, automation, and internal controls. The ideal candidate brings strong team leadership, a disciplined approach to process design, and the ability to build efficient accounting workflows that support continued growth. Responsibilities:• Direct the daily performance of accounting operations, ensuring smooth execution across accounts payable, accounts receivable, invoicing, collections, and cash posting activities.• Supervise and develop accounting team members by setting expectations, coaching performance, and creating cross-training plans that strengthen coverage and accountability.• Oversee the full customer billing cycle, including invoice preparation, timely submission, payment application, follow-up on outstanding balances, and issue resolution for client accounts.• Track operational and financial indicators such as receivable aging, collection results, processing timeliness, and productivity trends to identify areas needing attention.• Maintain strong disbursement practices by reviewing approval workflows, supporting timely vendor payments, and reinforcing effective internal controls.• Improve departmental efficiency by identifying bottlenecks, introducing automation, and refining reporting and workflow processes.• Establish and update standard operating procedures, process documentation, and backup plans to support consistency and business continuity.• Work closely with teams across operations, sales, finance, and technology to improve data quality, streamline onboarding activities, and enhance accounting accuracy.• Contribute to system-related projects, reporting upgrades, and broader continuous improvement efforts that support scalable accounting operations
2026-09-24T15:18:49Z

Accounting Manager/Supervisor

Durham, NC
onsite
Permanent / Full Time
110000.00 - 125000.00 USD / Yearly
Robert Half is looking for an experienced Accounting Manager for our client with a focus on inventory, fixed assets, and lease-related assets. This position is central to maintaining accurate financial reporting across complex balance sheet areas while supporting a disciplined close process, strong internal controls, and audit preparedness. The role also works closely with operations, supply chain, financial planning, and external auditors to improve accuracy, efficiency, and scalability across accounting workflows. The company offers a Hybrid working environment, strong benefits and compensation and promotion opportunites. Responsibilities:• Lead accounting oversight for inventory from initial recording through valuation adjustments, reserve analysis, and period-end reporting.• Direct reconciliation activities for inventory, fixed assets, and lease balances, ensuring discrepancies are investigated and resolved promptly.• Manage accounting treatment for asset additions, depreciation, disposals, impairments, transfers, and construction-related capital spending.• Review journal entries and supporting schedules related to shrinkage, obsolescence, write-offs, and other non-routine balance sheet activity.• Partner with Supply Chain, Operations, and FP& A to strengthen cutoff accuracy, track asset movements, and support capital planning.• Oversee lease accounting by reviewing amortization schedules, liability activity, modifications, and other changes requiring technical assessment.• Coordinate monthly close deliverables for assigned areas, maintaining complete documentation and consistent review procedures.• Establish and monitor internal controls that support compliance, audit readiness, and reliable financial reporting.• Supervise offshore accounting resources by assigning work, reviewing output, and coaching team members to improve consistency and quality.• Identify opportunities to streamline manual accounting processes through automation, technology, and continuous improvement practices. For immediate consideration please apply or contact directly Steve Fields at 919-787-8226
2026-09-26T21:53:45Z

Accounting Specialist

Fayetteville, NC
onsite
Temporary to Hire
21.85 - 25.30 USD / Hourly
We are looking for an Accounting Specialist to support day-to-day financial operations for a non-profit organization in Fayetteville, North Carolina. This contract opportunity has the potential to become a long-term role and is ideal for someone who enjoys hands-on transactional accounting work and can contribute across payable, receivable, billing, and reconciliation activities. The role is well suited to someone with strong attention to detail who is comfortable working onsite and collaborating with staff to keep accounting processes accurate and timely. Responsibilities: • Process vendor invoices, payment requests, and disbursements while maintaining accurate accounts payable records. • Prepare and post customer invoices, monitor incoming payments, and support accounts receivable follow-up activities. • Perform routine account reconciliations and research discrepancies to ensure financial data is complete and accurate. • Assist with daily general accounting tasks, including data entry, record maintenance, and transaction review. • Support billing operations by verifying charges, updating account information, and resolving routine billing issues. • Maintain organized financial documentation and ensure accounting records align with internal standards and reporting needs. • Collaborate with onsite team members to address transactional accounting questions and help keep workflows moving efficiently. • Contribute to assigned accounting projects and provide support with systems such as Oracle or JD Edwards when applicable.
2026-09-25T15:04:05Z

Sr. Accountant

Raleigh, NC
onsite
Temporary / Contract
37.05 - 42.90 USD / Hourly
We are looking for an experienced Sr. Accountant to support a fast-paced advertising organization in Raleigh, North Carolina. This Long-term Contract opportunity will play a key role in maintaining accurate financial operations, strengthening reporting processes, and supporting complex billing activity. The position is expected to begin in the near term and will focus on hands-on accounting work, financial analysis, and process improvement through technology and automation. Responsibilities: • Manage daily accounting activity across payables, receivables, reconciliations, and core ledger support to ensure timely and accurate financial records. • Prepare and review bank, credit card, and balance sheet reconciliations while resolving discrepancies and maintaining supporting documentation. • Support month-end close by recording journal entries, analyzing account activity, and helping maintain general ledger accuracy. • Handle detailed client billing and perform related revenue and profitability calculations for complex invoicing arrangements. • Build and maintain financial reports, dashboards, and data models using Power Query and Power BI to improve visibility into performance. • Use advanced Excel capabilities, including pivot tables, lookup functions, and macros, to analyze data and streamline recurring accounting tasks. • Work within QuickBooks to process transactions, maintain records, and support reporting needs across the accounting function. • Identify opportunities to improve efficiency by applying AI-enabled tools and automation techniques to accounting workflows and reporting processes.
2026-09-24T18:48:45Z

Accounts Payable Specialist

Cary, NC
remote
Temporary / Contract
24.00 - 27.00 USD / Hourly
We are looking for an Accounts Payable Specialist to support high-volume payment operations for a client in Cary, North Carolina. This Long-term Contract position is ideal for someone who is comfortable handling a steady flow of invoices, maintaining accurate financial records, and working in a fast-paced accounting environment. The right candidate will bring hands-on experience with JD Edwards EnterpriseOne and a strong understanding of day-to-day accounts payable processes. Responsibilities: • Process a large volume of vendor invoices with accuracy and in a timely manner • Review, classify, and code invoices to the appropriate accounts and cost centers • Enter invoice details into JD Edwards EnterpriseOne while maintaining complete and accurate records • Support payment cycles by preparing and assisting with regular check runs • Reconcile invoice information and resolve discrepancies by coordinating with internal teams and vendors • Monitor accounts payable transactions to ensure compliance with company procedures and approval requirements • Maintain organized documentation for invoices, payment activity, and supporting financial records
2026-09-09T14:23:41Z

Accounts Receivable Specialist

Raleigh, NC
onsite
Permanent / Full Time
59000.00 - 60000.00 USD / Yearly
We are looking for an experienced Accounts Receivable Specialist to join a detail-oriented services organization in Raleigh, North Carolina. This role is well suited for someone who brings a strong background in commercial collections within project-based industries and enjoys improving accuracy, cash flow, and reporting quality. Only candidates with experience in the construction, architecture or engineering industries will be given consideration. The position offers excellent benefits and a flexible hybrid arrangement with significant remote work flexibility for local candidates with relevant experience. Responsibilities:• Manage collection activities for outstanding balances, partnering with internal stakeholders to secure prompt payment and resolve account issues.• Prepare, review, and reconcile accounts receivable aging schedules and related reports to ensure alignment with the general ledger.• Track accounts receivable and collections performance through metrics and reporting, identifying opportunities to improve results and efficiency.• Apply incoming cash and check receipts in a paperless environment with a high level of accuracy and timeliness.• Research unapplied payments and make appropriate adjustments so funds are matched correctly to customer invoices.• Assist with month-end close by producing receivable-related reports and completing reconciliations as needed.• Strengthen accounts receivable workflows by identifying process improvements that support consistency and operational effectiveness.• Maintain reliable financial records and reporting tools that provide visibility into receivables activity and collection trends.• Work closely with billing and cross-functional teams to resolve invoice discrepancies and support clear communication with clients.• Follow company guidelines and applicable industry practices in all receivables, billing, and collection activities.
2026-09-24T15:18:49Z

Legal Assistant

Raleigh, NC
onsite
Temporary / Contract
- USD / Hourly
We are looking for a Legal Assistant to join a legal team in Raleigh, North Carolina on a Contract basis. This onsite role supports labor and employment litigation matters by helping attorneys stay organized, preparing case materials for filing and production, and managing key administrative tasks. The position is well suited for someone who is comfortable in a fast-paced law firm environment and can handle multiple priorities with accuracy and professionalism. Responsibilities: • Support a group of attorneys with day-to-day litigation assistance, ensuring deadlines, case materials, and administrative needs are handled efficiently. • Prepare, revise, and format legal documents so they meet court, client, and firm standards. • Compile and organize tables of authorities and other filing components for litigation submissions. • Coordinate document production by collecting, arranging, and tracking materials needed for legal matters. • Maintain attorney calendars, including court dates, deadlines, meetings, and other time-sensitive commitments. • Assist with electronic court filings and help ensure submissions are completed accurately and on time. • Use legal and business software such as iManage, Aderant, and Intapp to support matter management and administrative workflows. • Work closely with the labor and employment team while providing reliable onsite support Monday through Friday.
2026-09-21T13:04:01Z

Front Desk Coordinator

Raleigh, NC
onsite
Temporary / Contract
21.85 - 25.30 USD / Hourly
We are looking for a Front Desk Coordinator to support daily front office operations for a real estate property and facilities management environment in Raleigh, North Carolina. This is a Contract position suited for someone who creates a welcoming first impression, stays organized in a fast-paced setting, and handles administrative tasks with accuracy. The person in this role will help keep the reception area running smoothly while providing dependable communication and office support. Responsibilities: • Welcome visitors, tenants, vendors, and staff in a courteous manner and direct them to the appropriate contacts or meeting areas. • Manage a multi-line phone system, respond to incoming calls promptly, and relay messages accurately to the correct team members. • Maintain the front desk and reception area so it remains organized, presentable, and ready for daily business activity. • Perform data entry and update office records, logs, and administrative information with a strong focus on accuracy. • Support day-to-day office operations by using standard office equipment such as printers, copiers, scanners, and postage tools. • Coordinate routine administrative tasks including mail distribution, document handling, and general clerical support for the office. • Assist with front office setup and operational support related to the new headquarters as needed. • Help ensure visitors follow site procedures by communicating basic office and building guidelines clearly and courteously.
2026-08-26T20:43:55Z

Staff Accountant

Raleigh, NC
onsite
Permanent / Full Time
75000.00 - 85000.00 USD / Yearly
We are looking for a Staff Accountant to join our team in Raleigh, North Carolina. This position plays an important role in maintaining accurate financial records, supporting daily accounting activity, and helping ensure a smooth monthly close process. The ideal candidate brings strong accounts receivable experience, sound reconciliation skills, and the ability to stay organized while balancing competing deadlines in a fast-paced setting. Responsibilities: • Oversee day-to-day receivables activity by preparing invoices, applying payments, monitoring collections, and keeping customer accounts accurate and up to date. • Contribute to the monthly close by recording journal entries, tracking accruals, and reviewing account activity for completeness and accuracy. • Reconcile balance sheet and other assigned accounts on a regular basis to support reliable financial reporting. • Complete bank reconciliations and investigate variances promptly to resolve outstanding issues. • Maintain general ledger accuracy by ensuring financial transactions are coded and posted correctly. • Analyze aging reports and partner with internal teams to address overdue balances and receivable exceptions. • Prepare supporting documentation for audits and keep accounting records well organized for easy review. • Assist with financial reporting requests, special accounting assignments, and efforts to strengthen internal controls and process efficiency.
2026-09-04T00:08:35Z