<p>A high-end home and lifestyle brand in Solana Beach is seeking a polished and proactive <strong>Customer Experience Specialist</strong> to serve as the primary connection between clients and the brand. This role is ideal for someone who understands that customer service is not just about answering questions — it’s about creating trust, clarity, and lasting impressions.</p><p>You’ll work in a refined, design-driven environment where attention to detail and elevated communication matter.</p><p><br></p><p><strong>What You’ll Own</strong></p><ul><li>Serve as the first point of contact for client inquiries via phone, email, and online platforms</li><li>Provide detailed product knowledge and order support</li><li>Coordinate order updates, delivery timelines, and special requests</li><li>Troubleshoot concerns with professionalism and solution-oriented thinking</li><li>Maintain accurate customer records in CRM systems</li><li>Assist with client follow-ups and relationship building initiatives</li><li>Support internal teams with order tracking and documentation</li><li>Ensure white-glove service standards are consistently upheld</li></ul><p><br></p>
<p><strong>Position Overview</strong></p><p>We are seeking a detail-oriented Customer Service & Order Processing Specialist to support order management, customer communication, and shipping coordination in a fast-paced office environment. This role is fully onsite and requires strong data accuracy, customer service experience, and familiarity with EDI and shipping processes.</p><p><strong>Key Duties & Responsibilities</strong></p><ul><li>Enter and process customer purchase orders with a high level of accuracy</li><li>Perform invoicing, scanning, and document management</li><li>Use EDI systems to receive customer orders and transmit ASNs and invoices</li><li>Review incoming orders for accuracy, including part numbers, pricing, and product availability</li><li>Coordinate order fulfillment with Shipping and Distribution teams</li><li>Prepare and communicate customer-specific shipping, labeling, and documentation requirements</li><li>Schedule shipments through customer and freight carrier portals</li><li>Access customer and carrier websites to ensure compliance with shipping requirements</li><li>Communicate with customers via phone and email to support order placement, address inquiries, resolve issues, and respond to complaints</li><li>Maintain accurate records and ensure timely follow-up on all order-related activity</li></ul><p></p>
<p><strong>About the Company</strong></p><p> Robert Half is partnering with a growing and dynamic organization seeking a detail-oriented and customer-focused <strong>Customer Support Specialist</strong> to join their team. This role is ideal for a service-driven professional who enjoys problem-solving, building relationships, and delivering high-quality support in a fast-paced environment.</p><p><br></p><p>Position Overview</p><p>The Customer Support Specialist will serve as a key point of contact for clients and internal stakeholders, ensuring inquiries are resolved efficiently and professionally. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities while maintaining a positive customer experience.</p><p>Key Responsibilities</p><ul><li>Respond to inbound customer inquiries via phone, email, and online platforms</li><li>Provide accurate information regarding products, services, policies, and account details</li><li>Troubleshoot and resolve customer concerns in a timely manner</li><li>Process orders, account updates, service requests, and documentation accurately</li><li>Maintain detailed records of customer interactions within CRM systems</li><li>Collaborate cross-functionally with operations, billing, and leadership teams</li><li>Monitor and follow up on open cases to ensure full resolution</li><li>Meet performance metrics related to response time, accuracy, and customer satisfaction</li></ul>
<p>Our client, an industry-leading <strong>manufacturing company in Escondido</strong>, is seeking a dependable and detail-oriented <strong>Accounts Receivable Specialist</strong> to manage customer billing, collections, and account reconciliations. This role is ideal for someone who enjoys a mix of customer interaction, problem-solving, and accurate financial processing within a fast-moving, production-based business.</p><p><br></p><p><strong>What Makes This Role Stand Out</strong></p><ul><li>Join a company known for innovation, high-quality products, and long-term stability.</li><li>Work in a dynamic environment supporting production, logistics, and finance teams.</li><li>Be the main point of contact for customer billing and payment coordination.</li><li>Play a key role in maintaining healthy cash flow and customer relationships.</li></ul><p><br></p><p><strong>Key Responsibilities</strong></p><p>✓ Generate and send customer invoices based on shipments, deliveries, or milestones</p><p>✓ Apply payments, cash receipts, and deposits in the accounting system</p><p>✓ Monitor aging reports and follow up on overdue accounts</p><p>✓ Reconcile customer accounts and resolve discrepancies</p><p>✓ Communicate professionally with customers regarding billing questions</p><p>✓ Process credit memos, adjustments, and account corrections</p><p>✓ Maintain collections notes and documentation</p><p>✓ Support month-end close with AR reports, reconciliations, and analysis</p><p>✓ Coordinate internally with sales, operations, and shipping to verify data</p><p><br></p>
<p><strong>About the Company</strong></p><p> Robert Half is partnering with a growing organization seeking a customer-focused and bilingual <strong>Spanish-English Customer Service Representative</strong> to join their team. This is an excellent opportunity for a motivated professional who enjoys helping others, resolving inquiries, and working in a collaborative, fast-paced environment.</p><p><br></p><p>Position Overview</p><p>The Bilingual Customer Service Representative will serve as the primary point of contact for Spanish- and English-speaking customers. This individual will handle inbound and outbound communication, provide accurate information, resolve issues efficiently, and ensure a positive customer experience.</p><p>Key Responsibilities</p><ul><li>Respond to inbound calls, emails, and inquiries in both Spanish and English</li><li>Provide clear and accurate information regarding products, services, and policies</li><li>Resolve customer concerns professionally and escalate complex issues when necessary</li><li>Process orders, updates, payments, or service requests accurately</li><li>Document customer interactions in CRM or internal systems</li><li>Maintain strong knowledge of company products and services</li><li>Collaborate with internal departments to ensure timely resolution of customer needs</li><li>Meet performance metrics related to response time, quality, and customer satisfaction</li></ul>
<p>Robert Half is partnering with a fast-growing <strong>consumer products brand</strong> headquartered in <strong>Carlsbad</strong> to hire a personable, solution‑oriented <strong>Customer Support Specialist</strong>. You’ll be the voice of the brand across phone, email, chat, and order portals—solving problems, tracking orders, and turning first‑time buyers into repeat customers. This is an ideal role for someone who loves a mix of service, light order management, and cross‑department collaboration with sales, operations, and shipping.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Own daily <strong>customer communications</strong> via phone, email, and chat; triage inquiries and resolve issues quickly and professionally.</li><li>Manage <strong>order entry</strong> and edits, shipment tracking, RMAs, replacements, and warranty claims.</li><li>Research and resolve delivery delays, damaged shipments, and mis‑shipments; coordinate with <strong>3PL/warehouse</strong>.</li><li>Maintain accurate case notes, update CRM records, and track trends to provide feedback to leadership.</li><li>Guide customers through <strong>product selection</strong>, promos, and basic troubleshooting; escalate technical issues as needed.</li><li>Collaborate with <strong>Sales Ops</strong> and <strong>Accounting</strong> on order holds, credits, tax, and payment discrepancies.</li><li>Prepare daily and weekly summaries on <strong>SLAs</strong>, ticket volumes, and top customer pain points.</li><li>Contribute to <strong>knowledge base</strong> articles and help streamline macros, templates, and SOPs.</li></ul>
<p>At Robert Half, we help organizations build exceptional teams by connecting top talent with rewarding career opportunities. Our client is seeking a Customer Service Representative to join their growing team. The ideal candidate is professional, empathetic, and thrives in a fast-paced environment where delivering outstanding customer experiences is the priority.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries via phone, email, and chat</li><li>Provide accurate information about products, services, and company policies</li><li>Resolve customer concerns and issues effectively and courteously</li><li>Document customer interactions in CRM systems</li><li>Collaborate with team members to address customer needs and escalate cases as required</li><li>Identify opportunities to improve processes and enhance customer satisfaction</li><li>Uphold company standards for professionalism and confidentiality</li></ul><p><br></p>
<p>Our client, a respected non-profit organization, is seeking a compassionate and reliable Customer Service Representative to join their mission-driven team. This is an excellent opportunity for someone who values community engagement and enjoys helping others in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inquiries from clients, donors, and community partners via phone, email, and in-person with professionalism and empathy.</li><li>Provide accurate information about programs, services, and events.</li><li>Assist with resolving concerns and directing inquiries to appropriate staff or departments.</li><li>Maintain detailed records of client interactions in the organization's database.</li><li>Support fundraising efforts, outreach events, and program activities as needed.</li><li>Collaborate with team members to ensure excellent service and a positive client experience.</li></ul><p><br></p>
<p>Our client, a dedicated non-profit organization focused on community impact, is seeking a professional and personable Customer Service Agent to join their team. This role is ideal for someone who thrives on helping others and excels in a fast-paced, mission-driven environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide prompt, courteous assistance to clients, donors, and community members via phone, email, and in-person interactions.</li><li>Address inquiries about programs, services, and events, ensuring accurate information is provided at all times.</li><li>Resolve questions and concerns, escalating complex issues to appropriate team members as necessary.</li><li>Record all client interactions and important details accurately within the organization’s system.</li><li>Support administrative and outreach initiatives, including event registration and volunteer coordination.</li><li>Uphold the organization’s values and commitment to exceptional service in every interaction.</li></ul><p><br></p>
<p>Our client, a cutting-edge leader in the biotech sector, is seeking an experienced Account Specialist to support their financial operations. This is an exciting opportunity to work in a fast-paced and innovative environment where precision and initiative drive success.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage and process accounts receivable and accounts payable transactions</li><li>Reconcile invoices, statements, and account records</li><li>Monitor outstanding balances and follow up on payment discrepancies</li><li>Maintain up-to-date and accurate customer and vendor account information</li><li>Assist with month-end closing activities and financial reporting</li><li>Collaborate with cross-functional teams to resolve account-related issues</li><li>Support the finance department with special projects and process improvements</li><li>Ensure compliance with company policies and procedures</li></ul><p><br></p>
<p>Robert Half is partnering with an innovative and rapidly expanding <strong>manufacturing/consumer products company in Carlsbad</strong> looking to bring on a skilled <strong>Accounts Receivable Specialist</strong>. This role is perfect for someone who enjoys customer interaction, clean reconciliations, and supporting a busy Finance team during a period of sustained growth. If you thrive in a fast-paced environment and like owning the AR process from invoicing through cash application, this one will be a great fit.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Prepare and send invoices for domestic and international customers</li><li>Apply cash receipts, ACHs, credit card payments, and wire transfers</li><li>Monitor AR aging, follow up on past-due accounts, and manage collections outreach</li><li>Investigate and resolve payment discrepancies, short pays, and chargebacks</li><li>Coordinate closely with Sales, Customer Service, and Shipping to ensure billing accuracy</li><li>Process credit memos, adjustments, and customer account reconciliations</li><li>Prepare weekly AR reports for leadership, highlighting trends and at-risk accounts</li><li>Support month-end tasks: reconciliations, journal entries, and reporting packages</li><li>Maintain documentation for auditors and internal controls</li></ul>
<p>Our client, a respected nonprofit organization, is seeking an Account Specialist to join their team. This role is ideal for individuals passionate about mission-driven work and skilled in managing financial transactions and supporting accounting operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process accounts payable and accounts receivable transactions, ensuring accuracy and timeliness</li><li>Maintain and reconcile financial records, including ledgers and bank statements</li><li>Support preparation of budgets, grant tracking, and financial reports as needed</li><li>Assist with monthly and year-end closing procedures</li><li>Communicate regularly with internal teams and external partners regarding financial matters</li><li>Ensure compliance with nonprofit accounting standards and organizational policies</li></ul><p><br></p>
<p>We are a stable and growing manufacturing company headquartered in Ontario, CA, known for delivering high-quality products to customers nationwide. As we continue to expand, we are seeking a detail-oriented and proactive Accounts Receivable Specialist to join our accounting team.</p><p>This role is ideal for someone who thrives in a fast-paced, high-volume environment and enjoys working cross-functionally with sales, customer service, and operations.</p><p><br></p><p>Position Overview</p><p>The Accounts Receivable Specialist will manage full-cycle AR functions, including invoicing, cash applications, collections, and account reconciliations. Experience in a manufacturing or distribution environment is highly preferred due to the complexity of customer billing, freight terms, deductions, and chargebacks.</p><p><br></p><p>Key Responsibilities</p><ul><li>Generate and distribute customer invoices accurately and timely</li><li>Post daily cash receipts (ACH, wires, lockbox, credit card)</li><li>Perform account reconciliations and maintain AR aging schedules</li><li>Manage collections efforts and follow up on past-due accounts</li><li>Investigate and resolve billing discrepancies, deductions, and chargebacks</li><li>Partner with Sales and Customer Service to resolve customer disputes</li><li>Assist with month-end close (AR reconciliations, bad debt analysis)</li><li>Prepare reports related to aging, DSO, and cash flow forecasting</li><li>Support year-end audit requests</li></ul>
<p>A respected professional services firm in San Diego is seeking a <strong>Senior Client Services Coordinator</strong> who thrives at the intersection of client experience, operational precision, and executive support. This is a high-visibility role supporting key accounts and leadership while ensuring white-glove service delivery. This position is ideal for someone who has outgrown traditional administrative work and is ready to own client workflows end-to-end.</p><p><br></p><p><strong>What You’ll Drive</strong></p><ul><li>Serve as primary administrative liaison for high-value client accounts</li><li>Coordinate complex scheduling, deliverables, and client communications</li><li>Monitor service timelines and proactively resolve bottlenecks</li><li>Prepare client-facing reports, presentations, and correspondence</li><li>Maintain CRM data integrity and account documentation</li><li>Partner cross-functionally with finance, operations, and leadership</li><li>Track KPIs and generate service performance reports</li><li>Support process improvement initiatives across the client lifecycle</li></ul>
<p>Our client, an innovative organization within the biotechnology industry, is seeking a professional Receptionist to serve as the welcoming face and first point of contact for their office. This is an exciting opportunity to support a fast-paced team dedicated to advancing science and technology.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and direct visitors, clients, and staff in a courteous and professional manner.</li><li>Answer, screen, and route incoming phone calls; manage general inboxes.</li><li>Maintain visitor logs, issue badges, and ensure compliance with security protocols.</li><li>Assist with scheduling meetings, organizing conference rooms, and handling incoming/outgoing mail.</li><li>Support administrative tasks such as data entry, supply ordering, and document management.</li><li>Contribute to maintaining a clean and efficient office environment.</li></ul><p><br></p>
<p>Our client is seeking a professional, personable Receptionist to serve as the front-line representative of their organization. This role requires excellent communication skills, and a passion for delivering outstanding service to both visitors and staff.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome visitors, clients, and employees in a friendly and professional manner.</li><li>Manage incoming phone calls, direct inquiries, and provide accurate information as needed.</li><li>Handle mail, packages, and deliveries efficiently.</li><li>Keep the reception area organized and presentable at all times.</li><li>Perform general administrative tasks such as scheduling appointments, data entry, and filing.</li><li>Support other administrative staff with various tasks as assigned.</li></ul>
<p>A premier private wellness and concierge services organization in Rancho Santa Fe is seeking a warm, articulate, and highly organized <strong>Client Relations Representative</strong>. This role supports a discerning client base and requires exceptional communication skills, discretion, and emotional intelligence.</p><p><br></p><p>This is not a high-volume call center role — it’s about meaningful, attentive service.</p><p><br></p><p><strong>Primary Responsibilities</strong></p><ul><li>Manage incoming calls and personalized client requests</li><li>Coordinate appointments, service scheduling, and follow-ups</li><li>Maintain detailed and confidential client records</li><li>Communicate updates and confirmations with clarity and professionalism</li><li>Collaborate with internal teams to ensure seamless service delivery</li><li>Proactively address client concerns with empathy and efficiency</li><li>Assist with administrative support tasks and documentation</li></ul>
<p>A well-respected professional services firm is seeking a polished <strong>Client Services Administrator</strong> to support client onboarding, account maintenance, and internal coordination. This role blends administrative precision with high-touch customer interaction.</p><p><strong>🌟 Day-to-Day Impact</strong></p><ul><li>Serve as the primary administrative liaison for new and existing clients</li><li>Coordinate document collection, account setup, and service requests</li><li>Maintain meticulous digital and physical client records</li><li>Track service timelines and proactively follow up on outstanding items</li><li>Prepare client correspondence, reports, and presentation materials</li><li>Support leadership with calendar management and meeting logistics</li><li>Identify opportunities to improve client service workflows</li></ul>
<p>Are you an organized, detail-oriented professional looking for your next career move? Our team is seeking an Order Entry Specialist to provide essential support in processing and managing customer orders with accuracy and efficiency. This is a vital role that ensures a seamless workflow from order receipt to delivery.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Accurately enter and process customer orders into the system, ensuring information is complete and up to date.</li><li>Communicate with customers, sales teams, and internal departments to resolve order discrepancies or inquiries.</li><li>Track orders and provide status updates to customers and team members as needed.</li><li>Verify pricing, inventory availability, and delivery schedules.</li><li>Work collaboratively with shipping, logistics, and accounting teams to ensure smooth order fulfillment.</li><li>Maintain records and generate reports on order activity as requested.</li></ul><p><br></p>
We are looking for a personable and organized Receptionist to join our team on a contract basis in San Diego, California. In this role, you will be the first point of contact for visitors and callers, ensuring smooth communication and attentive service. This position requires excellent organizational and interpersonal skills to manage daily tasks efficiently.<br><br>Responsibilities:<br>• Answer incoming calls using a multi-line phone system, providing prompt and attentive responses.<br>• Welcome and assist visitors, ensuring a positive and friendly experience.<br>• Coordinate lunch arrangements and meeting schedules as needed.<br>• Organize and maintain files, ensuring accessibility and accuracy.<br>• Manage email correspondence, responding promptly and effectively to inquiries.<br>• Schedule appointments and maintain calendars to support efficient operations.<br>• Perform data entry tasks with precision and attention to detail.<br>• Utilize Microsoft Word, Excel, and Outlook for various administrative tasks.<br>• Collaborate with team members to ensure seamless daily operations.
We are looking for a detail-oriented Collections Specialist to join our team in Santa Ana, California. This is a long-term contract position that offers the opportunity to work in a fast-paced environment, focusing on accounts receivables and collections within the construction industry. If you have a strong background in commercial collections and are skilled at resolving invoice discrepancies, this role could be an excellent fit for you.<br><br>Responsibilities:<br>• Manage high-volume outbound collection calls to suppliers and customers, ensuring timely payments and addressing outstanding balances.<br>• Review subcontractor payment statements to identify and resolve discrepancies.<br>• Analyze and verify invoices, including combinations of invoices, to maintain accurate records.<br>• Investigate and resolve invoice and payment issues efficiently while maintaining clear and effective communication.<br>• Monitor accounts receivable balances, ensuring accurate tracking and reporting.<br>• Collaborate with internal teams to address payment concerns and maintain smooth processes.<br>• Maintain detailed documentation of collection activities and communications for reference and reporting.<br>• Build and maintain strong relationships with suppliers, customers, and vendors to facilitate effective collections.<br>• Uphold focus and productivity in a fast-paced work environment, ensuring deadlines are met.<br>• Utilize industry expertise to provide insights and solutions tailored to the construction sector.
<p>Our client, a well-established <strong>construction and development firm in Vista</strong>, is expanding their AP team and seeking a dependable, detail-driven <strong>Accounts Payable Specialist</strong> who thrives in a structured, deadline-oriented environment. You’ll handle high-volume invoices, job cost coding, subcontractor paperwork, and weekly payments for multiple active projects across North County.</p><p><strong>What You’ll Do</strong></p><ul><li>Process 200–400 invoices weekly with accurate coding and multi-level approval routing</li><li>Review subcontractor billing, lien releases, insurance certificates, and compliance docs</li><li>Perform 2‑way and 3‑way match for materials, POs, and job cost invoices</li><li>Manage weekly check runs, ACH batches, and vendor payments</li><li>Reconcile vendor statements, resolve discrepancies, and maintain vendor files</li><li>Support Project Managers with cost reports, invoice status, and budget tracking</li><li>Assist with 1099 preparation, W‑9 requests, and year‑end reporting</li><li>Contribute to month-end close through AP accruals and reporting</li><li>Maintain AP documentation for audits, internal controls, and job audits</li></ul><p><br></p>
<p>Are you an experienced Accounts Payable professional looking for a stable, fast-paced environment where teamwork and accuracy are valued every single day? Our client, a leading hospitality and gaming organization in <strong>Valley Center</strong>, is expanding their finance team and seeking a highly organized <strong>Accounts Payable Specialist</strong> to support their high-volume operations. This is a fantastic opportunity to join a well-established employer with consistent workflow, excellent benefits, and a collaborative team atmosphere.</p><p><br></p><p><strong>Why This Role Is a Great Opportunity</strong></p><ul><li>Work for a respected, community-oriented organization with long-term stability.</li><li>Be part of a large AP team handling diverse vendors, high transaction volume, and multi-department coordination.</li><li>Enjoy a steady, structured work environment with training and growth potential.</li><li>Gain exposure to hospitality accounting, vendor compliance, and purchasing workflows.</li></ul><p><br></p><p><strong>Key Responsibilities</strong></p><p>✓ Process high-volume invoices with accuracy and speed</p><p>✓ Match, code, and enter invoices into the accounting system</p><p>✓ Perform 3-way matching with POs, packing slips, and approvals</p><p>✓ Reconcile vendor statements and research discrepancies</p><p>✓ Assist with weekly check runs, ACH payments, and payment batching</p><p>✓ Maintain detailed AP records and documentation for audits</p><p>✓ Communicate with vendors and internal departments to verify charges and resolve issues</p><p>✓ Support month-end closing with AP accruals, reporting, and reconciliations</p><p>✓ Ensure compliance with internal policies, purchasing guidelines, and department deadlines</p><p><br></p>
<p><strong>About the Organization:</strong></p><p> Our client is a nonprofit organization committed to serving diverse communities and providing essential support to individuals and families in need. They prioritize cultural understanding, compassion, and dedication to community impact.</p><p><strong>Position Summary:</strong></p><p> We are looking for a <strong>Bilingual Case Specialist</strong> fluent in <strong>Farsi, Dari, or Pashto</strong> to provide direct support to clients navigating social services. The ideal candidate will manage cases, connect clients to resources, and ensure clear communication across language and cultural barriers.</p><p><strong>Responsibilities:</strong></p><ul><li>Conduct client intake, assessments, and ongoing case management.</li><li>Connect clients with appropriate resources, benefits, and community services.</li><li>Maintain accurate and timely documentation of client interactions.</li><li>Serve as a liaison for Farsi/Dari/Pashto-speaking clients, facilitating clear understanding and access to services.</li><li>Collaborate with internal teams and external partners to provide comprehensive client support.</li><li>Advocate for clients and assist with navigating complex social service systems.</li></ul><p><br></p>
<p>A well-established healthcare services organization in Solana Beach is seeking a highly organized and detail-driven <strong>Billing Specialist</strong> to oversee complex billing cycles and ensure accurate revenue capture. This role requires someone who understands compliance, documentation standards, and the importance of precision in a regulated environment.</p><p>You will serve as a key liaison between operations, accounting, and clients to ensure invoices are accurate, timely, and fully supported.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare, review, and submit detailed invoices based on service documentation</li><li>Verify billing accuracy against contracts and rate schedules</li><li>Research and resolve billing discrepancies and client inquiries</li><li>Post payments and reconcile accounts</li><li>Monitor aging reports and assist with light collections follow-up</li><li>Maintain accurate digital documentation and billing records</li><li>Support month-end revenue reporting and reconciliations</li><li>Collaborate with accounting and operations teams to improve billing workflows</li></ul>
