Add your latest resume to match with open positions.

13 results for Customer Experience Specialist in Fallbrook, CA

Customer Success Coordinator

Oceanside, CA
onsite
Temporary / Contract
24 - 30 USD / Hourly
A well-known lifestyle and apparel company based in Oceanside is hiring a Customer Success Coordinator to support customer experience, order management, and brand communication initiatives. This is a great opportunity for someone who enjoys working in creative, collaborative environments and wants to be part of a growing consumer brand with a strong presence in Southern California. The company is looking for someone personable, organized, and genuinely good with people — someone who can problem solve quickly while creating a positive customer experience. Day-to-Day Responsibilities<ul><li>Respond to customer inquiries through email, phone, and online platforms</li><li>Assist with order tracking, product questions, and account support</li><li>Coordinate with warehouse and operations teams regarding shipping updates</li><li>Help maintain CRM notes and customer communication records</li><li>Support social media customer interactions and online reviews</li><li>Assist with administrative projects and customer experience initiatives</li></ul>
2026-05-27T00:00:00Z

Customer Relations Representative

San Diego, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Customer Relations Representative to support a busy customer service team in San Diego, California. This Long-term Contract position is ideal for someone who communicates clearly, stays organized under pressure, and enjoys helping customers through time-sensitive situations. In this role, you will respond to inbound inquiries, document claim-related details with accuracy, and work closely with internal teams to ensure each issue is handled efficiently and professionally. Responsibilities: • Respond to incoming calls related to injury report intake and gather complete, accurate information for claim setup. • Enter customer and claim details into internal platforms with a strong focus on precision and timely processing. • Use attentive listening and thoughtful follow-up questions to understand concerns and provide effective support. • Route inquiries to the correct teams or elevate more complex matters when additional review or action is needed. • Partner with internal departments to help resolve service issues and improve the customer experience. • Build knowledge of company procedures, service standards, and compliance expectations to handle calls confidently. • Identify potential service delays or workflow concerns and communicate them to Customer Care leadership as appropriate. • Follow established policies, training guidance, supervisory direction, and applicable regulations in daily work.
2026-05-28T00:00:00Z

Customer Service Representative

Ladera Ranch, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a financial services team in California. This contract opportunity is well suited for someone who enjoys speaking with customers, gathering key information, and helping individuals move forward in the early stages of the loan process. The ideal candidate brings a service-focused mindset, strong communication skills, and the ability to stay organized in a fast-moving environment. Responsibilities: • Speak with prospective borrowers to gather initial information and create a strong first impression during each interaction. • Use a guided question process to evaluate basic lending qualifications such as income, credit profile, and borrowing intent. • Record customer details accurately in internal platforms, including CRM and loan-related systems. • Direct suitable applicants to the appropriate Loan Officer so the process can continue efficiently. • Manage a steady mix of inbound and outbound calls while meeting daily productivity and conversion goals. • Provide clear, effective communication that helps customers understand next steps and feel supported throughout the conversation. • Maintain organized records and complete data entry tasks with a high level of accuracy and attention to detail.
2026-06-03T00:00:00Z

Customer Service Representative

Carlsbad, CA
onsite
Temporary / Contract
21 - 23 USD / Hourly
A growing medical device company in Carlsbad is hiring a Customer Service Representative to support customer accounts, order processing, and client communication. This role is ideal for someone who enjoys helping people, solving problems, and serving as a trusted point of contact for customers. The company is looking for a professional and detail-oriented individual who can provide exceptional customer support while managing multiple priorities in a fast-paced environment.Position ResponsibilitiesCustomer Support & Account Management<ul><li>Respond to customer inquiries via phone, email, and online channels</li><li>Process orders, returns, and account updates accurately</li><li>Provide shipment updates, product information, and order status communication</li><li>Research and resolve customer concerns in a timely manner</li><li>Maintain detailed notes and records within customer management systems</li></ul>Administrative & Operational Support<ul><li>Coordinate with operations, logistics, and sales teams regarding customer requests</li><li>Assist with documentation, reporting, and account maintenance activities</li><li>Support process improvements related to customer experience and service delivery</li></ul>
2026-05-29T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
19 - 21 USD / Hourly
Our client is seeking a professional and service-focused Customer Service Representative to support customers, resolve inquiries, and deliver a positive experience with every interaction. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner. </li><li>Resolve customer concerns, provide product or service information, and escalate complex issues when needed. </li><li>Document customer interactions accurately in company systems. </li><li>Maintain a high level of professionalism, empathy, and customer satisfaction. </li><li>Collaborate with internal teams to ensure prompt resolution of customer needs. </li><li>Support general administrative or service-related tasks as assigned. </li></ul>
2026-05-15T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Our client is seeking a professional and service-oriented Customer Service Representative to provide exceptional support to customers and help ensure a positive client experience. This role is ideal for someone with strong communication skills, a problem-solving mindset, and the ability to manage a high volume of inquiries in a fast-paced environment.Key Responsibilities:<ul><li>Serve as the first point of contact for customer inquiries via phone, email, and other communication channels.</li><li>Resolve customer questions related to products, services, orders, accounts, or general support needs.</li><li>Document customer interactions accurately and maintain up-to-date records in internal systems.</li><li>Escalate complex issues appropriately while ensuring timely follow-up and resolution.</li><li>Process orders, returns, updates, and service requests with accuracy and attention to detail.</li><li>Collaborate with internal departments to address customer concerns and improve service delivery.</li><li>Maintain a professional, empathetic, and solutions-focused approach in all customer interactions.</li><li>Support additional administrative or operational tasks as needed.</li></ul>
2026-05-15T00:00:00Z

Customer Support Representative

Escondido, CA
onsite
Temporary / Contract
21 - 26 USD / Hourly
A biotech company in Escondido is seeking a Customer Support Representative for a contract opportunity supporting client communication, order coordination, and administrative customer service operations. This role is ideal for someone who enjoys problem-solving, working with customers, and supporting fast-paced operational teams.The Customer Support Representative will serve as a key point of contact for customers while helping maintain accurate records and ensuring a positive client experience. Primary ResponsibilitiesCustomer Service & Administrative Support<ul><li>Respond to customer inquiries via phone and email</li><li>Process orders, account updates, and service requests</li><li>Coordinate communication between customers and internal departments</li><li>Maintain accurate customer records and documentation</li><li>Assist with tracking orders, shipments, and account information</li><li>Support issue resolution and customer follow-up activities</li></ul>Operational Coordination<ul><li>Assist with reporting and administrative tracking tasks</li><li>Maintain organized customer files and account documentation</li><li>Support internal teams with operational updates and communication</li></ul>
2026-05-22T00:00:00Z

Customer Service Agent

San Diego, CA
onsite
Temporary / Contract
19.5 - 21 USD / Hourly
Our client is seeking a professional and customer-focused Customer Service Agent to join their team. This role is ideal for someone who enjoys helping others, resolving issues, and delivering a positive customer experience in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner</li><li>Resolve customer concerns and escalate issues when appropriate</li><li>Maintain accurate records of customer interactions and account updates</li><li>Provide information regarding products, services, orders, or accounts</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Support additional administrative and service-related tasks as needed</li></ul>
2026-05-28T00:00:00Z

Customer Sales Associate

San Diego, CA
onsite
Temporary / Contract
27 - 30 USD / Hourly
Job Description:Our client is seeking a motivated and customer-focused Construction Sales Associate to support sales activities, strengthen client relationships, and help drive business growth within a construction-related environment. This role is ideal for someone who understands the importance of responsive service, accurate order support, and relationship-building in a fast-paced industry setting. Key Responsibilities:<ul><li>Support sales efforts by assisting customers with product inquiries, pricing, quotes, and order placement.</li><li>Build and maintain strong relationships with contractors, vendors, and customers.</li><li>Follow up on leads, customer requests, and open quotes to help drive sales activity.</li><li>Coordinate with internal teams to ensure accurate order processing, delivery updates, and issue resolution.</li><li>Prepare sales documentation, enter customer and order information, and maintain accurate account records.</li><li>Respond to customer questions regarding product availability, timelines, and service-related concerns.</li><li>Assist with upselling and cross-selling opportunities based on customer needs and project requirements.</li><li>Provide administrative and operational support to the broader sales team as needed.</li></ul>
2026-05-15T00:00:00Z

Call Center Representative

Irvine, CA
onsite
Temporary / Contract
21 - 22 USD / Hourly
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality. Responsibilities: • Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences. • Provide timely feedback and coaching to improve team performance in sales and service. • Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions. • Partner with leadership to identify key training areas and implement improvement strategies. • Analyze performance metrics and trends, delivering actionable insights to management. • Cultivate a positive team environment that encourages growth and motivation. • Ensure adherence to organizational standards and customer service best practices. • Stay updated on industry trends and apply them to enhance training processes. • Collaborate with cross-functional teams to optimize customer service operations.
2026-06-01T00:00:00Z

Order Fulfillment Specialist

San Diego, CA
onsite
Temporary / Contract
25 - 28 USD / Hourly
Our client is seeking a detail-oriented and customer-focused professional to support order fulfillment, customer service, and sales operations within a construction-related environment. This role is ideal for someone who can manage order processing, respond to customer inquiries, and provide administrative support to the sales team while maintaining accuracy and a high level of service. The ideal candidate is organized, proactive, and comfortable working in a fast-paced setting with multiple priorities.Key Responsibilities:<ul><li>Process customer orders accurately and ensure timely fulfillment in coordination with internal teams and vendors.</li><li>Serve as a primary point of contact for customers regarding product availability, order status, pricing, and delivery updates.</li><li>Support sales operations by preparing quotes, entering orders, updating account information, and assisting with customer follow-up.</li><li>Coordinate with warehouse, logistics, and operations teams to help ensure orders are completed and delivered as expected.</li><li>Resolve customer concerns related to orders, shipments, and product issues in a professional and timely manner.</li><li>Maintain accurate records of customer interactions, order activity, and sales support documentation.</li><li>Assist with inventory-related communication, backorder tracking, and scheduling updates as needed.</li><li>Provide general administrative support to the customer service and sales teams.</li></ul>
2026-05-15T00:00:00Z

Digital Marketing Specialist

Irvine, CA
onsite
Temporary / Contract
30.0865 - 34.837 USD / Hourly
We are looking for a part-time Digital Marketing Specialist to support targeted brand and campaign initiatives for a long-term contract opportunity based in Irvine, California. This part-time role will focus on creating compelling marketing materials, strengthening digital presence, and helping deliver strategic programs that elevate visibility and engagement. The ideal candidate brings hands-on experience across digital advertising, analytics, content development, and website optimization, along with the ability to manage multiple priorities in a fast-paced environment. Responsibilities:• Plan and carry out digital marketing campaigns designed to promote technology-focused services and solutions across relevant channels.• Create original marketing content, including customer success stories and supporting materials, tailored to brand and audience needs.• Develop structured messaging resources that help ensure consistent communication across campaigns and content.• Partner with internal stakeholders to improve website content and user experience, including updates that support branded web initiatives.• Coordinate with external and internal partners to gather, organize, and prepare video assets for marketing use.• Monitor campaign activity and performance metrics using analytics tools, and recommend adjustments to improve results.• Support email marketing efforts by helping build, review, and optimize outreach campaigns for engagement and conversion.• Contribute to search visibility efforts through on-page SEO improvements and platform-based optimization activities.
2026-05-29T00:00:00Z

Senior Client Services Representative

La Jolla, CA
onsite
Temporary / Contract
38 - 44 USD / Hourly
Job SummaryRobert Half is partnering with a well-established wealth management firm seeking a polished and proactive Senior Client Services Representative to join their growing team. This individual will serve as a key point of contact for high-net-worth clients, providing exceptional service and operational support to financial advisors while ensuring a seamless client experience. The ideal candidate is detail-oriented, client-focused, and experienced in handling complex administrative and account servicing responsibilities within a financial services environment. Key Responsibilities<ul><li>Serve as the primary contact for client inquiries, account maintenance requests, and service-related matters</li><li>Support financial advisors with day-to-day operations, scheduling, reporting, and client communications</li><li>Prepare and process new account paperwork, transfers, distributions, and account updates accurately and efficiently</li><li>Coordinate client meetings, prepare presentation materials, and assist with follow-up communications</li><li>Maintain accurate client records and ensure compliance with industry regulations and internal policies</li><li>Monitor account activity and proactively identify service issues or operational discrepancies</li><li>Build and maintain strong relationships with clients by delivering a high level of professionalism and responsiveness</li><li>Assist with special projects, operational initiatives, and process improvements as needed</li><li>Collaborate cross-functionally with custodians, internal departments, and external partners to resolve issues promptly</li></ul>
2026-05-19T00:00:00Z