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5 results for Communications Specialist in Fallbrook, CA

Marketing Specialist

San Diego, CA
onsite
Permanent / Full Time
70000 - 90000 USD / Yearly
We are looking for a Marketing Specialist to develop and execute multi-channel programs that increase market visibility, strengthen audience engagement, and support revenue growth. Based in San Diego, California, this position works closely with sales, marketing, and product teams to deliver focused campaigns for public-sector audiences. The ideal candidate brings a practical, hands-on approach to campaign management, strong organizational skills, and the ability to turn performance data into meaningful improvements. Responsibilities: • Lead the end-to-end delivery of integrated marketing initiatives, monitoring results and refining tactics to improve performance. • Develop and organize a ready-to-use library of marketing materials tailored to target audiences, buying stages, and campaign goals. • Partner with the sales team to create outreach cadences and follow-up journeys that support ongoing engagement with prospective accounts. • Prepare target contact lists, maintain account information, and coordinate focused email or digital sends for priority opportunities. • Participate in regular cross-functional meetings with sales and marketing stakeholders to review engagement activity and align on next actions. • Build and manage HubSpot automations, audience segmentation, lead scoring models, and campaign reporting to support efficient execution. • Measure key performance indicators such as audience response, lead progression, and pipeline contribution, then share actionable recommendations. • Work with internal teams to maintain accurate reporting and ensure campaign and pipeline data remains current and reliable.
2026-08-11T00:00:00Z

Customer Service Specialist

Vista, CA
onsite
Temporary / Contract
22 - 26 USD / Hourly
You're not just answering questions. You're helping keep customers—and the business—moving.A growing medical device company in Vista is looking for a Customer Service Specialist to support its customers, sales team, and operations group.This is a great opportunity for someone who likes a combination of customer interaction + problem solving + administrative work. You'll be responsible for making sure orders are entered correctly, customers receive timely updates, and issues are resolved before they become bigger problems. What you'll own📞 Customer Communication Answer questions, provide updates, and build strong relationships with customers.📋 Order Management Enter orders, verify product information, and coordinate fulfillment.🚚 Shipment Tracking Work with warehouse and shipping teams to resolve delays or delivery issues.🔎 Problem Solving Research discrepancies, backorders, pricing questions, and product concerns.🤝 Teamwork Partner with Sales, Operations, Warehouse, and Accounting to keep orders moving.Responsibilities<ul><li>Respond to customer inquiries by phone and email</li><li>Enter and process customer orders accurately</li><li>Monitor order status and communicate updates</li><li>Coordinate with warehouse and shipping teams</li><li>Research inventory availability and backorders</li><li>Process returns, credits, and order adjustments</li><li>Maintain accurate customer records</li><li>Assist Sales with customer requests</li><li>Document interactions in the CRM or ERP system</li><li>Prepare customer reports and order summaries</li><li>Escalate complex issues to the appropriate department</li></ul>
2026-08-19T00:00:00Z

Customer Service Specialist

Cardiff-by-the-Sea, CA
onsite
Temporary / Contract
23 - 27 USD / Hourly
If you love the outdoors AND you're great with people…this one is for you.A growing outdoor and surf lifestyle company in Cardiff is looking for a Customer Service Specialist to join its team. This is not your typical customer service environment — you'll be working with a brand that lives in the North County lifestyle and has customers who genuinely care about its products.We're looking for someone who can bring a friendly personality to every interaction while still knowing how to solve problems quickly and professionally.You'll be the person customers come to when they need:🏄 Help with an order — shipping updates, returns, exchanges, and product questions📦 A shipment tracked down — working with carriers and warehouse teams to resolve delivery issues💬 A problem solved — turning frustrated customers into happy ones🛍️ Product recommendations — helping customers find the right product for what they're looking for Day-to-day<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Process orders, returns, exchanges, and credits</li><li>Track shipments and resolve delivery issues</li><li>Communicate with warehouse and operations teams</li><li>Update customer accounts and order information</li><li>Document customer interactions in the CRM</li><li>Escalate complex issues when necessary</li><li>Identify recurring customer concerns and share trends with management</li><li>Support special projects and other administrative tasks</li></ul>
2026-08-19T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
20 - 20 USD / Hourly
Location: San Diego, CAEmployment Type: Contract-to-HireWork Schedule: Full-timeWork Arrangement: On-site for the first 6 months; transitions to hybrid (3 days remote / 2 days in office) after 6 months About the OpportunityOur nonprofit client is seeking a compassionate and people-focused Customer Experience Coordinator to join their team. This is an excellent opportunity for someone who enjoys supporting others, creating positive experiences, and working in a high-volume contact center environment. The ideal candidate will be comfortable assisting individuals from diverse backgrounds and providing thoughtful, solutions-oriented support.The ideal candidate is patient, empathetic, and personable, with the ability to remain calm and professional while handling a variety of questions and concerns.Responsibilities<ul><li>Serve as a primary point of contact for individuals seeking information, assistance, and support</li><li>Handle a high volume of inbound calls and interactions with professionalism and empathy</li><li>Communicate clearly with customers to understand their needs and provide appropriate assistance</li><li>Guide individuals through processes, answer questions, and help resolve concerns</li><li>Create a positive customer experience by providing attentive, respectful, and personalized service</li><li>Accurately document interactions, requests, and follow-up needs in internal systems</li><li>Coordinate with internal teams to ensure questions and issues are addressed promptly</li><li>Recognize situations requiring additional assistance and escalate appropriately</li><li>Follow established procedures while maintaining confidentiality and accuracy</li><li>Contribute to team goals related to service quality, productivity, and customer satisfaction</li><li> </li></ul>
2026-08-26T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
20 - 21 USD / Hourly
Customer Service RepresentativeRobert Half is partnering with a nonprofit organization to identify a Customer Service Representative to join their team. This is a great opportunity for a service-oriented professional who enjoys helping others, solving problems, and making a positive impact through their work.Position OverviewThe Customer Service Representative will serve as a key point of contact for customers and clients, providing responsive, professional support while helping resolve questions and requests. The ideal candidate is personable, dependable, detail-oriented, and comfortable working in a fast-paced environment.Work Schedule: Monday–Friday, full-timeWork Arrangement: Onsite for the first 6 months; after successfully completing the initial 6 months, the position transitions to a hybrid schedule of 3 days remote and 2 days onsite.Key Responsibilities<ul><li>Respond to customer inquiries by phone, email, and other communication channels</li><li>Provide friendly, professional, and timely customer service</li><li>Research and resolve customer questions, concerns, and issues</li><li>Accurately enter and update customer information in internal systems</li><li>Follow up with customers to ensure questions and concerns are fully resolved</li><li>Maintain detailed and accurate records of customer interactions</li><li>Collaborate with internal teams to address customer needs</li><li>Follow established policies, procedures, and service standards</li><li>Assist with additional administrative and customer support tasks as needed</li></ul>
2026-08-24T00:00:00Z