<p>We are looking for a dedicated and compassionate Call Center Specialist to join our team in San Diego, California. This contract-to-hire position offers the opportunity to make a meaningful impact by assisting individuals and communities through exceptional customer service and resource connection. In this role, you will serve as the vital link between clients and the services they need, ensuring every interaction is handled with care and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls and inquiries, providing accurate information and guiding clients to appropriate resources or assistance.</p><p>• Record all client interactions thoroughly and promptly using web-based systems.</p><p>• Stay informed about community services, resources, and programs to provide up-to-date support.</p><p>• Collaborate with colleagues and internal teams to address client needs effectively and efficiently.</p><p>• Maintain a high level of professionalism and empathy in all communications.</p><p>• Utilize various software tools, including CRM systems, to manage client interactions and data.</p><p>• Assist clients with billing and benefit-related questions, ensuring clarity and resolution.</p><p>• Handle customer concerns and resolve issues with sensitivity and attention to detail.</p><p>• Provide bilingual support in Spanish and English when necessary to serve diverse populations.</p><p>• Support ongoing improvements to processes and systems to enhance client experiences.</p>
<p>We are looking for a dedicated Customer Experience Specialist to join our team in San Diego, California. In this role, you will serve as the first point of contact for individuals seeking assistance, ensuring their needs are addressed with compassion and efficiency. This is a Contract to permanent position within a mission-driven non-profit organization, offering an opportunity to make a meaningful impact in the community.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inbound inquiries, providing accurate information, referrals, or support as needed.</p><p>• Document client interactions thoroughly and efficiently using web-based systems.</p><p>• Stay informed about available resources and services to offer the best solutions.</p><p>• Collaborate with team members and other departments to address client needs effectively.</p><p>• Deliver exceptional customer service in every communication, upholding organizational standards.</p><p>• Utilize various computer programs and CRM systems to manage client information and interactions.</p><p>• Assist customers with billing functions, benefit inquiries, and general assistance.</p><p>• Maintain proficiency in relevant software such as Epic, ADP Financial Services, and Avaya CMS.</p><p>• Support clients through chat platforms and other communication tools.</p><p>• Participate in ongoing training to enhance knowledge and skills in customer service and available resources.</p>
<p>We are looking for a dedicated and compassionate Bilingual Spanish Customer Experience Specialist to join our team in San Diego, California. As part of a mission-driven non-profit organization, you will play a vital role in connecting individuals to essential services and resources. This is a Contract to permanent position, offering the opportunity to make a meaningful impact while advancing your career.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle incoming inquiries from clients and provide accurate information, referrals, or assistance tailored to their needs.</p><p>• Document all client interactions promptly and accurately in web-based systems.</p><p>• Stay informed about available services, resources, and organizational updates to provide reliable support.</p><p>• Collaborate with internal teams to ensure seamless service delivery and resolution of client issues.</p><p>• Maintain an attentive and empathetic tone in all communications to uphold high standards of customer service.</p><p>• Utilize CRM tools and other software platforms effectively to manage client data and interactions.</p><p>• Assist clients with billing inquiries, benefit functions, and other service-related matters.</p><p>• Leverage expertise in software such as Epic, Avaya CMS, and ADP Financial Services to enhance operational efficiency.</p><p>• Support clients across multiple communication channels, including inbound calls and online chat platforms.</p><p>• Contribute to team goals and participate in continuous improvement initiatives to optimize the customer experience.</p>
We are looking for a motivated Customer Experience Specialist to join our team in San Diego, California. In this Contract to permanent position, you will play a key role in connecting individuals with vital services and resources, ensuring a positive and impactful experience for every interaction. This is an opportunity to contribute to meaningful work in the non-profit sector while developing your attention to detail in a supportive environment.<br><br>Responsibilities:<br>• Respond to incoming calls and inquiries, providing accurate information, referrals, and support as needed.<br>• Document all client interactions promptly and accurately using web-based systems.<br>• Stay informed about available programs, services, and resources to effectively address client needs.<br>• Collaborate with internal teams to ensure seamless service delivery and resolution of client concerns.<br>• Deliver exceptional customer service, maintaining a courteous and empathetic approach in all communications.<br>• Utilize CRM and other software tools to track and manage client cases efficiently.<br>• Assist with billing and benefit-related functions when applicable.<br>• Monitor and report call metrics using platforms like Avaya CMS to improve service outcomes.<br>• Ensure compliance with organizational policies and procedures while handling sensitive information.
We are looking for a dedicated Customer Experience Specialist to join our team in San Diego, California. As part of a mission-driven non-profit organization, you will play a key role in providing compassionate support and connecting individuals with vital services. This is a Contract position with the potential for long-term employment, offering the opportunity to make a meaningful impact in the community.<br><br>Responsibilities:<br>• Address incoming inquiries and provide accurate information, referrals, or assistance tailored to client needs.<br>• Record all client interactions promptly and accurately using web-based systems.<br>• Stay informed about available services and resources to ensure effective client support.<br>• Collaborate with internal teams to deliver solutions that meet client expectations.<br>• Maintain a high level of professionalism and empathy in all customer service communications.<br>• Utilize various software tools, including CRM systems and chat platforms, to enhance service delivery.<br>• Assist clients with billing and benefit-related questions, ensuring clarity and resolution.<br>• Handle inbound calls efficiently while managing multiple priorities.<br>• Support clients using Epic Software and other relevant programs to streamline processes.<br>• Uphold organizational values and contribute to a positive team environment.
<p>We are looking for an experienced Accounts Receivable Specialist to join our client's team for a 2 months or so contract. In this role, you will primarily focus on auditing daily cash allocations and reconciling cash activities to ensure accuracy and compliance. This position is based in Cypress, California, and offers a hybrid work environment with 2-3 days in the office after training.</p><p><br></p><p>Responsibilities:</p><p>• Audit daily cash allocations to verify accuracy and ensure proper application.</p><p>• Perform thorough reconciliations of cash activity to maintain up-to-date financial records.</p><p>• Collaborate with internal teams to address and resolve discrepancies in cash applications.</p><p>• Utilize SAP or other comparable ERP systems to manage accounts receivable tasks efficiently.</p><p>• Monitor payment portals and oversee credit card transactions to streamline customer communications.</p><p>• Maintain accurate records and documentation for audit purposes.</p><p>• Work closely with customers to address inquiries related to their accounts.</p><p>• Support the team in maintaining a clean and organized accounts receivable ledger.</p><p>• Ensure compliance with company policies and accounting standards throughout all processes.</p>
<p>We are looking for a compassionate and attentive Bilingual Spanish Customer Experience Specialist to join our team in San Diego, California. As part of a mission-driven non-profit organization, you will play a vital role in providing essential support and resources to individuals in need. This is a Contract to Permanent position, offering you the opportunity to grow within a collaborative and impactful environment. This role has the opportunity for hybrid work (3 days remote, 2 days in office) after the first 6 months. </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle incoming calls and inquiries, providing accurate information, referrals, and assistance to clients.</p><p>• Record all communications promptly and thoroughly in web-based systems to ensure accurate documentation.</p><p>• Stay informed about available services, resources, and updates to provide effective support.</p><p>• Collaborate with internal teams to address client needs and ensure seamless service delivery.</p><p>• Deliver exceptional customer service in every interaction, maintaining a meticulous and empathetic approach.</p><p>• Operate and navigate various software systems, including CRM platforms and chat tools, to manage client interactions.</p><p>• Assist clients with billing, benefit-related questions, and other specific inquiries.</p><p>• Utilize tools like Avaya CMS and Epic Software to monitor and manage call center operations effectively.</p><p>• Contribute to the continuous improvement of customer service practices and team collaboration.</p>
We are looking for a skilled HR Specialist to join our team on a long-term contract basis in Newport Beach, California. This role requires expertise in managing multi-state leave processes and benefits administration for a high-volume workforce. The ideal candidate will ensure compliance with federal, state, and local regulations while providing exceptional support to employees and managers.<br><br>Responsibilities:<br>• Oversee and administer high-volume leaves of absence for hourly employees across various states, ensuring compliance with federal, state, and local regulations.<br>• Serve as a subject matter expert on multi-state leave processes, including eligibility, documentation, and tracking.<br>• Coordinate employee return-to-work procedures, facilitating clear communication and necessary accommodations.<br>• Manage self-insured benefits programs, handling enrollment, eligibility, and resolving employee inquiries.<br>• Collaborate with HR and payroll teams to streamline leave and benefits processes, maintaining adherence to internal policies.<br>• Monitor and update leave and benefits policies to align with evolving legal requirements.<br>• Maintain accurate employee records related to benefits and leaves, ensuring compliance with legal and company standards.<br>• Generate and analyze reports on leave usage trends and compliance metrics to identify opportunities for process enhancements.<br>• Provide guidance and education to employees and managers regarding leave policies and benefits programs.
We are looking for a dedicated Customer Experience Specialist to join our mission-driven team in San Diego, California. This position plays a vital role in connecting individuals with essential services and resources, ensuring every interaction reflects our commitment to improving lives and strengthening communities. As a Contract to permanent role, this opportunity offers the potential for long-term growth and meaningful impact within a supportive environment.<br><br>Responsibilities:<br>• Address incoming inquiries with professionalism, providing accurate information, referrals, or assistance tailored to individual needs.<br>• Record detailed and timely notes of all client interactions using web-based systems.<br>• Stay informed about available services, programs, and resources to ensure effective support.<br>• Partner with cross-functional teams to resolve client concerns and deliver comprehensive solutions.<br>• Maintain high standards of customer service through clear and empathetic communication.<br>• Utilize CRM tools and other software platforms to manage and track client engagement.<br>• Support billing and benefit-related queries, ensuring accuracy and compliance.<br>• Assist clients with navigating systems such as Epic Software or other relevant platforms.<br>• Handle inbound calls efficiently while prioritizing customer satisfaction.<br>• Contribute to the continuous improvement of processes and client experiences.
We are looking for a compassionate and detail-oriented Customer Experience Specialist to join our team in San Diego, California. In this Contract to permanent position, you will play a vital role in connecting individuals to essential services, supporting community outreach, and delivering outstanding customer service. If you are passionate about making a difference and thrive in a mission-driven environment, we encourage you to apply.<br><br>Responsibilities:<br>• Respond promptly to incoming inquiries and provide accurate information, referrals, or assistance based on client needs.<br>• Maintain detailed records of all client interactions using web-based systems.<br>• Stay informed about community resources and services to effectively address client concerns.<br>• Collaborate with internal teams to ensure seamless service delivery and resolution of client issues.<br>• Deliver exceptional customer service in every communication, upholding organizational standards.<br>• Utilize software tools such as CRM systems, billing platforms, and chat programs to manage tasks efficiently.<br>• Assist clients with benefit and billing inquiries while providing clear and concise explanations.<br>• Handle customer calls professionally, ensuring their needs are addressed in a timely manner.<br>• Monitor and analyze data using tools like Avaya CMS to optimize service performance.<br>• Support continuous improvement initiatives to enhance customer experience and operational efficiency.
<p>Robert Half is partnering with a <strong>family-owned construction-related company</strong> that works closely with <strong>subcontractors and builders</strong> to identify an <strong>AR / Credit & Collections Clerk</strong>. This role is open due to a retirement and offers a strong opportunity to convert to a permanent position.</p><p>Key Responsibilities:</p><ul><li>Perform <strong>high-volume cash applications</strong> (checks, ACH, web payments; ~30–50/week)</li><li>Assist with <strong>credit reviews, collections, and managing customer aging</strong></li><li>Support preparation of <strong>preliminary liens</strong> as needed</li><li>Maintain and update <strong>Excel spreadsheets</strong> to balance AR activity across <strong>32 branches in 2 regions</strong></li><li>Manage aging reports for approximately <strong>600 customer accounts</strong> (shared with senior AR staff)</li><li>Handle <strong>collections primarily via email</strong>, with occasional phone follow-up as needed</li><li>No collections on cash-fill accounts</li><li>Assist with <strong>credit memos and chargebacks</strong> (training provided)</li><li>Provide strong <strong>customer communication and service</strong> to internal teams and external customers</li><li>Serve as a key support partner to the AR lead and sales reps (10–12 reps supported)</li></ul><p><br></p>
We are looking for an experienced Certified Payroll Specialist to join our team in Tustin, California. This long-term contract position offers an opportunity to work on complex payroll processes, including certified payroll and union-related tasks. The ideal candidate will bring expertise in managing payroll operations for large organizations and a strong understanding of prevailing wage compliance.<br><br>Responsibilities:<br>• Handle full-cycle payroll processes, ensuring accuracy and compliance with regulations.<br>• Manage certified payroll operations, including union and prevailing wage requirements.<br>• Utilize payroll systems such as Ceridian Dayforce to process and track payroll data efficiently.<br>• Process multi-state payroll for organizations with over 500 employees.<br>• Maintain compliance with all federal, state, and local payroll regulations.<br>• Collaborate with internal teams to address payroll-related inquiries and resolve discrepancies.<br>• Prepare detailed payroll reports and documentation for auditing purposes.<br>• Ensure timely submission of certified payroll reports to relevant authorities.<br>• Monitor and update payroll records to reflect changes in employee status, benefits, or deductions.<br>• Stay informed about updates in payroll laws and regulations to ensure ongoing compliance.
<p>A mission-driven nonprofit organization in Encinitas is seeking an experienced <strong>Accounts Payable Specialist</strong> to manage full-cycle AP operations and support compliance with grant and donor-funded programs. The AP Specialist will oversee invoice processing, payment execution, and reconciliations while ensuring compliance with nonprofit accounting standards and funding requirements.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage full-cycle accounts payable, including invoice review and approval workflows</li><li>Ensure proper expense coding in compliance with grant and fund restrictions</li><li>Prepare and process check, ACH, and wire payments</li><li>Reconcile AP subledger to general ledger</li><li>Maintain vendor relationships and resolve discrepancies</li><li>Assist with audit preparation and documentation</li><li>Support month-end close and reporting</li><li>Maintain accurate and organized AP records</li></ul>
We are looking for a skilled Accounting Specialist to join our team in San Diego, California. This Contract-to-permanent position is ideal for someone with a strong background in accounts payable and accounts receivable processes, along with expertise in transactional accounting. The successful candidate will play a key role in ensuring accurate financial operations and reducing billing errors.<br><br>Responsibilities:<br>• Process a high volume of invoices, including 250 purchase order-based invoices per month and daily handling of both purchase order and non-purchase order invoices.<br>• Manage accounts payable tasks with a focus on accuracy and efficiency while maintaining compliance with company policies.<br>• Handle cash applications and post cash receipts from checks and electronic payments, averaging 20-50 payments daily.<br>• Perform deposits on an as-needed basis, typically 1-2 times per week, ensuring proper documentation and reconciliation.<br>• Reconcile accounts and prepare journal entries to maintain accurate financial records.<br>• Conduct accruals and assist with month-end closing processes to support timely reporting.<br>• Utilize accounting software, such as NetSuite, to streamline operations and ensure data accuracy.<br>• Collaborate with team members to identify and implement strategies for reducing billing errors and improving financial processes.<br>• Support accounts receivable functions, including lockbox processing and cash-based receiving.<br>• Leverage Microsoft Excel for tracking, analyzing, and reporting financial data.
<p>A respected healthcare organization in Pauma Valley is seeking a detail-driven <strong>Accounts Payable Specialist</strong> to support daily financial operations and ensure timely, accurate processing of vendor payments. This role is essential to maintaining strong vendor relationships, internal controls, and financial accuracy. The ideal candidate is organized, deadline-focused, and experienced in high-volume invoice environments.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process a high volume of vendor invoices with accuracy and attention to detail</li><li>Perform three-way matching of invoices, purchase orders, and receiving documents</li><li>Verify approvals, coding, and compliance with internal accounting policies</li><li>Prepare and process weekly and monthly check runs and electronic payments</li><li>Reconcile vendor statements and resolve discrepancies in a timely manner</li><li>Communicate professionally with vendors regarding payment status and inquiries</li><li>Maintain organized AP files and documentation for audit and compliance purposes</li><li>Assist with month-end close, including AP accruals and reconciliations</li><li>Support internal audits and provide requested AP documentation</li></ul>
<p><strong>Overview</strong></p><p> Robert Half’s client, a leading fire protection services company, is seeking a detail-oriented Project Coordinator to support the successful planning, execution, and completion of projects. This role plays a key part in keeping projects organized, timelines on track, and stakeholders aligned by coordinating schedules, documentation, materials, and communication across internal teams and external partners. The Project Coordinator will work closely with project leadership, sales, operations, and field teams to ensure accurate information flow and efficient project delivery.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Support project planning and execution from kickoff through completion, ensuring milestones, documentation, and deliverables are properly tracked.</li><li>Participate in recurring project meetings and maintain notes, schedules, and follow-up items.</li><li>Act as a primary point of coordination between customers, internal teams, and field personnel.</li><li>Share project updates and status information to ensure alignment among stakeholders.</li><li>Coordinate material ordering, delivery scheduling, and documentation to support project timelines.</li><li>Monitor project schedules and assist with maintaining on-time and within-scope execution.</li><li>Identify potential risks or gaps and assist project leadership in resolving issues proactively.</li><li>Assist with project closeout activities, including approvals, documentation collection, and customer handoff requirements.</li><li>Provide administrative and reporting support for operational and financial reviews.</li><li>Coordinate returns, exchanges, and vendor communications related to project materials.</li><li>Maintain required access credentials, certifications, or documentation for field personnel as needed.</li><li>Support logistics and travel coordination for field teams working outside their primary location.</li><li>Organize and maintain project files, including purchase orders, correspondence, delivery records, and reports.</li><li>Review project plans, specifications, and drawings to gain understanding of project scope.</li><li>Collect, organize, and maintain data used for project pricing, proposals, and estimates.</li><li>Assist with preparing quotes, bid packages, and proposal documentation.</li><li>Collaborate with sales and technical teams on customer requests, product research, and material planning.</li><li>Assist with change documentation and project modifications as required.</li><li>Perform general administrative and project support tasks as assigned.</li></ul><p><br></p>
We are looking for an experienced Direct Buyer Specialist to join our team in Chula Vista, California. In this long-term contract role, you will play a key part in managing procurement operations, ensuring supplier compliance, and supporting production needs. This position requires strong analytical skills and the ability to navigate complex purchasing processes.<br><br>Responsibilities:<br>• Coordinate procurement activities to meet production schedules and operational needs.<br>• Analyze supplier performance to ensure compliance and maintain quality standards.<br>• Develop and execute purchase orders while adhering to company policies and financial practices.<br>• Conduct detailed pricing and cost analysis to support budget objectives.<br>• Collaborate with engineering and operations teams to align procurement goals with production requirements.<br>• Monitor and report on commodity trends to optimize purchasing strategies.<br>• Utilize ERP systems to streamline procurement processes and data management.<br>• Negotiate contracts with suppliers to secure favorable terms and delivery schedules.<br>• Prepare and present metric reports to evaluate procurement efficiency.<br>• Ensure timely delivery of materials and maintain strong supplier relationships.
<p><strong>Where Accuracy Meets Customer Coordination</strong></p><p>A growing manufacturing and distribution company is seeking an <strong>Order Management Specialist</strong> to oversee the lifecycle of customer orders from intake to fulfillment. This role is perfect for someone who enjoys detail-driven work while collaborating with sales, operations, and customer service teams.</p><p><br></p><p><strong>Position Responsibilities</strong></p><ul><li>Enter and review customer orders with precision and speed</li><li>Verify pricing, product availability, and delivery timelines</li><li>Communicate with internal teams to resolve discrepancies</li><li>Maintain accurate order records and documentation</li><li>Track order status and provide updates to customers or internal stakeholders</li><li>Assist with invoicing support and reporting as needed</li><li>Identify process improvements to increase efficiency and accuracy</li></ul>
<p>Bilingual Call Center Representative (Spanish/English) – Contract-to-Hire</p><p><strong>Location:</strong> San Diego, CA (Fully In-Office to Start)</p><p><strong>About the Organization</strong></p><p> We are proud to partner with a <strong>wonderful organization in San Diego</strong> that is deeply committed to serving its community and making a positive impact in the lives of others. This organization values compassion, inclusion, and exceptional customer care, and is seeking team members who share those same values.</p><p><strong>About the Role</strong></p><p> The Bilingual Call Center Representative will support a high-volume inbound call center, assisting both English- and Spanish-speaking customers. This is a <strong>contract-to-hire opportunity</strong> ideal for individuals who are passionate about customer service, want to make a difference, and are looking to grow into a long-term role.</p><p>You will serve as a trusted point of contact, providing clear information, guidance, and support while ensuring every caller feels heard and valued.</p><p><strong>Work Schedule & Location</strong></p><ul><li>Fully <strong>in-office for the first 6 months</strong></li><li>Opportunity to transition to a <strong>hybrid schedule</strong> after the contracted period based on performance and business needs</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound calls in both <strong>English and Spanish</strong></li><li>Provide accurate, empathetic, and professional customer support</li><li>Assist callers with questions, concerns, and service-related needs</li><li>Clearly document all customer interactions in internal systems</li><li>Follow call center policies, procedures, and quality standards</li><li>Escalate complex issues as needed while maintaining a positive experience</li><li>Collaborate with team members in a fast-paced, mission-driven environment</li></ul><p><br></p>
<p>A well-established professional services organization in Rancho Santa Fe is seeking a polished and proactive <strong>Client Support Specialist</strong> to serve as a key point of contact for high-touch clients. This role is ideal for someone who enjoys relationship-building, problem-solving, and providing white-glove service in a fast-paced but refined environment. You will be the voice of the company, ensuring clients feel supported, informed, and valued at every stage of their interaction.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Act as the primary contact for inbound client inquiries via phone, email, and in-person communication</li><li>Provide clear, professional responses to questions regarding services, timelines, and next steps</li><li>Coordinate closely with internal teams to ensure accurate and timely follow-up</li><li>Maintain detailed and organized client records within internal systems</li><li>Proactively identify client needs and escalate issues when appropriate</li><li>Assist with scheduling appointments, confirmations, and follow-up communications</li><li>Support administrative tasks related to client onboarding and ongoing service delivery</li></ul>
We are looking for a skilled Collections Specialist to join our team on a contract basis in Loma Linda, California. This position focuses on managing business-to-business (B2B) collections, ensuring timely payments, resolving discrepancies, and maintaining positive relationships with clients. The ideal candidate will bring expertise in commercial collections and a proactive approach to minimizing financial risk.<br><br>Responsibilities:<br>• Oversee assigned customer accounts and ensure timely collection of outstanding balances.<br>• Investigate and resolve payment discrepancies, disputes, and billing issues efficiently.<br>• Collaborate with internal teams such as Sales, Customer Service, and Billing to address account concerns and ensure accurate invoicing.<br>• Maintain detailed records of collection activities, communications, and payment arrangements.<br>• Generate and distribute aging reports and collection updates for management review.<br>• Recommend accounts for escalation, legal intervention, or write-offs when deemed necessary.<br>• Ensure adherence to company policies and relevant regulations during all collection processes.<br>• Provide support for month-end and year-end closing activities related to accounts receivable.
<p>A growing company in Carlsbad is seeking a detail-oriented <strong>Customer Support Specialist</strong> to support client accounts and internal operations. This role focuses on maintaining strong client relationships, resolving inquiries efficiently, and ensuring seamless coordination between customers and internal teams. The Customer Support Specialist will manage inbound requests, track service issues, and support order or account-related processes. This position is ideal for someone who thrives in a structured environment and enjoys providing dependable, high-quality support.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary contact for customer inquiries via phone and email</li><li>Coordinate with internal teams to resolve service or order-related issues</li><li>Track customer interactions and maintain accurate records in internal systems</li><li>Provide timely follow-up to ensure customer satisfaction</li><li>Assist with order processing, documentation, and reporting</li><li>Identify recurring issues and communicate trends to management</li><li>Support process improvements to enhance customer experience</li></ul><p><br></p>
We are looking for an Accounts Receivable Specialist to join our team in Corona, California. This contract position offers an opportunity to contribute to key financial operations, ensuring accuracy and efficiency in managing accounts receivable activities. The ideal candidate will have a strong background in manufacturing and experience with payment applications, collections, and reconciliation processes.<br><br>Responsibilities:<br>• Process accounts receivable payments across multiple entities with precision and accuracy.<br>• Perform effective communication with customers to address and resolve outstanding payment issues.<br>• Conduct detailed reconciliations of AR transactions to ensure all payments are correctly accounted for and posted.<br>• Utilize specialized software to manage accounts receivable operations and maintain accurate records.<br>• Investigate and resolve discrepancies or disputes related to customer accounts.<br>• Prepare comprehensive accounts receivable reports for management as needed.<br>• Provide necessary documentation and respond to inquiries during audits.<br>• Build and maintain positive relationships with customers to ensure timely payments.<br>• Ensure attention to detail in all aspects of billing and cash activity.<br>• Maintain excellent organizational skills to prioritize and manage multiple tasks efficiently.
<p><strong>What Makes This Role Unique</strong></p><p>This role blends administrative coordination, customer support, and internal operations. As a <strong>Client Operations Support Specialist</strong>, you’ll sit at the intersection of service delivery and internal execution—ensuring clients receive accurate information while internal teams stay aligned and informed.</p><p><br></p><p><strong>Core Functions</strong></p><ul><li>Serve as a point of contact for client inquiries and service requests</li><li>Track requests, follow-ups, and resolutions across internal systems</li><li>Coordinate between departments to ensure timely responses</li><li>Prepare reports, summaries, and documentation for leadership</li><li>Assist with onboarding new clients and maintaining account records</li><li>Identify process inefficiencies and suggest workflow improvements</li></ul>
<p>Our client, a leading organization in San Diego, CA, is seeking an experienced Call Center Specialist to join their customer support team. This position offers an opportunity to make a direct impact by assisting customers, resolving inquiries, and ensuring high satisfaction in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound customer calls, emails, and chats with professionalism and empathy</li><li>Resolve issues efficiently while delivering a positive customer experience</li><li>Document all interactions accurately in the customer management system</li><li>Collaborate with internal teams to address customer needs and escalate complex situations</li><li>Meet established performance goals for quality, productivity, and customer satisfaction</li></ul><p><br></p>
