<p>We are looking for a dedicated Bilingual Spanish Customer Experience Specialist to join our mission-driven team in San Diego, California. In this role, you will serve as a vital connection between our organization and the community, providing compassionate support and exceptional service. As a Contract to permanent position, this opportunity offers the chance to grow while making a meaningful impact. This role has the opportunity to go hybrid upon permanent hire!</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls and inquiries, providing accurate information and assistance tailored to client needs.</p><p>• Document all client interactions and updates promptly in web-based systems to ensure accurate records.</p><p>• Stay informed about available services, resources, and programs to provide reliable referrals and solutions.</p><p>• Collaborate with internal teams to meet client needs efficiently and effectively.</p><p>• Maintain a detail-oriented and empathetic approach in all communications to uphold high customer service standards.</p><p>• Utilize CRM software and other tools to track and manage client interactions.</p><p>• Address billing or benefit-related questions and provide timely resolutions.</p><p>• Assist clients in navigating various systems, including Epic Software and Avaya CMS.</p><p>• Support organizational goals by adhering to established protocols and contributing to process improvements.</p>
<p>We are looking for a dedicated Bilingual (Spanish and English) Customer Experience Specialist to join our non-profit team in San Diego, California. In this Contract to permanent position, you will play a vital role in delivering exceptional service and support to individuals seeking assistance, ensuring their needs are met with care and professionalism. If you are passionate about fostering positive experiences and thrive in a collaborative, mission-driven environment, this role offers an opportunity to make a meaningful impact every day.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming inquiries by phone, email, or chat, offering accurate information, referrals, and assistance.</p><p>• Record and update all client interactions in web-based systems promptly and accurately.</p><p>• Stay informed about available services and resources to provide the most relevant support.</p><p>• Work closely with internal teams to ensure that client needs are addressed effectively and efficiently.</p><p>• Maintain a high level of professionalism and empathy in all communications with clients.</p><p>• Utilize CRM platforms and other software tools to manage and track customer interactions.</p><p>• Assist clients with billing inquiries and benefit-related questions, ensuring clarity and resolution.</p><p>• Analyze and resolve customer issues, escalating complex cases to appropriate departments when necessary.</p><p>• Uphold organizational standards and contribute to the overall success of the team through collaboration and reliability.</p>
We are looking for a dedicated Bilingual Spanish Customer Experience Specialist to join our team in San Diego, California. In this role, you will serve as the first point of contact for individuals seeking vital services and support, contributing to a non-profit organization committed to improving communities through accessible resources and compassionate care. This is a contract position offering the opportunity to make a meaningful impact while supporting those in need.<br><br>Responsibilities:<br>• Respond to incoming inquiries with professionalism and provide accurate information, referrals, or assistance to callers.<br>• Record all client interactions promptly and precisely using web-based systems.<br>• Stay informed about available resources and services to offer relevant solutions.<br>• Collaborate with internal teams to address client needs and ensure seamless service delivery.<br>• Maintain a high standard of customer service by demonstrating empathy and responsiveness in all communications.<br>• Utilize various software tools, including CRM platforms, Epic Software, and Avaya CMS, to manage client interactions effectively.<br>• Assist customers with benefit-related inquiries, billing concerns, and other service-related matters.<br>• Support efforts to improve customer satisfaction by identifying opportunities for process enhancements.<br>• Uphold organizational values by contributing to a mission-driven environment.<br>• Ensure compliance with confidentiality and data security policies while handling sensitive information.
<p>We are seeking an experienced <strong>Accounts Payable Specialist</strong> to take ownership of AP functions for a professional services organization in Oceanside. This role goes beyond data entry and requires strong judgment, problem-solving skills, and the ability to manage complex vendor relationships. You will serve as a key point of contact for AP processes and help ensure accuracy, compliance, and efficiency across the department.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage full-cycle accounts payable including invoice processing, coding, and payment execution</li><li>Review invoices for accuracy, approvals, and compliance with company policies</li><li>Handle vendor communication and resolve discrepancies</li><li>Prepare and process weekly payment runs (ACH, wire, checks)</li><li>Reconcile AP subledger and vendor statements</li><li>Support month-end close and AP reporting</li><li>Assist with audits and internal control improvements</li></ul>
We are looking for a Customer Experience Specialist to join our team in San Diego, California. In this contract-to-permanent role, you will play a vital part in delivering exceptional service to individuals seeking assistance through our call center. This position is ideal for a compassionate and detail-oriented individual who thrives in a fast-paced environment and is motivated by helping others.<br><br>Responsibilities:<br>• Handle incoming inquiries by providing accurate information, referrals, and assistance tailored to client needs.<br>• Record and maintain detailed documentation of all interactions within web-based systems.<br>• Stay informed about current services, programs, and community resources to provide up-to-date guidance.<br>• Work collaboratively with internal teams to address client concerns and ensure their needs are met effectively.<br>• Deliver outstanding customer service through clear and empathetic communication.<br>• Utilize CRM and other software tools to manage client information and interactions efficiently.<br>• Assist clients with billing inquiries, benefit-related questions, and general account support.<br>• Operate within established protocols while ensuring adherence to quality standards and service guidelines.<br>• Use chat platforms and other digital tools to support client interactions, as needed.
<p>Robert Half is partnering with a mission-driven organization in San Diego to identify a Bilingual Customer Experience Specialist (Spanish/English). This role is ideal for a service-oriented professional who is passionate about supporting diverse communities and delivering compassionate, high-quality customer service.</p><p><br></p><p>This is a contract-to-permanent opportunity with long-term growth potential. The role will be fully onsite for the first six months, transitioning to a hybrid schedule (3 days remote, 2 days in office) thereafter.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Respond promptly and professionally to inbound calls, providing accurate information, resources, and referrals</li><li>Document client interactions thoroughly and consistently in web-based systems and CRM platforms</li><li>Maintain up-to-date knowledge of available programs, services, and community resources</li><li>Collaborate with internal teams to resolve client concerns and ensure timely follow-up</li><li>Deliver exceptional customer service with empathy, professionalism, and cultural sensitivity</li><li>Utilize CRM systems and call center tools to manage customer interactions efficiently</li><li>Support billing and benefits-related functions while ensuring accuracy and compliance</li><li>Assist clients with navigating computer systems and online platforms</li><li>Conduct bilingual communication in Spanish and English to support a diverse client base</li><li>Adhere to call center best practices and procedures, including use of systems such as Avaya CMS and Epic</li></ul><p><br></p>
<p>We are looking for a dedicated Bilingual Spanish Customer Experience Specialist to join our mission-driven team in San Diego, California. In this role, you will serve as a vital connection between individuals and the services they need, ensuring every interaction is handled with care and professionalism. This is a Contract to permanent position, offering the opportunity to grow within a supportive and impactful organization. This role has the opportunity to go hybrid 3 days per week on the permanent basis!</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Respond promptly to incoming inquiries, providing accurate information, referrals, or assistance based on client needs.</p><p>• Document all customer interactions thoroughly and efficiently using web-based systems.</p><p>• Stay updated on available resources and services to deliver reliable guidance.</p><p>• Collaborate with internal teams to address client concerns and ensure high-quality service delivery.</p><p>• Maintain exceptional customer service standards in every communication.</p><p>• Utilize various computer programs and platforms, including CRM systems, billing software, and chat tools, to support customer interactions.</p><p>• Assist customers with benefit-related inquiries and billing processes.</p><p>• Analyze and address customer issues effectively while adhering to company procedures.</p><p>• Handle inbound calls professionally, ensuring a positive experience for all clients.</p><p>• Leverage tools like Epic Software and Avaya CMS to manage and track client interactions.</p>
<p>We are seeking a <strong>professional and resilient Call Center Specialist</strong> to join a high-volume customer support team in Escondido. This role is ideal for someone who thrives in fast-paced environments, enjoys helping people solve problems, and maintains a calm, professional demeanor under pressure. As a Call Center Specialist, you will be the primary point of contact for customers, managing inbound calls, resolving concerns, and ensuring each interaction reflects a high standard of service. This position requires strong communication skills, attention to detail, and the ability to manage multiple systems while engaging with callers in real time.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound customer calls daily</li><li>Provide accurate information regarding services, policies, and procedures</li><li>Resolve customer issues and escalate complex matters as needed</li><li>Document call details and resolutions accurately in CRM systems</li><li>Maintain call quality, professionalism, and efficiency standards</li><li>Follow call scripts while adapting to unique customer needs</li><li>Meet performance metrics including call handling time and customer satisfaction</li></ul>
<p>A well-established healthcare organization in Carlsbad is seeking a <strong>Payroll Specialist</strong> to manage accurate, compliant, and timely payroll processing for a multi-entity workforce. This role plays a critical part in ensuring employees are paid correctly while maintaining compliance with California labor laws and healthcare-specific payroll requirements. The ideal candidate is detail-oriented, deadline-driven, and comfortable working with confidential information in a regulated environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process bi-weekly payroll for hourly and salaried employees</li><li>Ensure compliance with California wage and hour laws</li><li>Review timekeeping data, pay adjustments, and deductions</li><li>Process garnishments, benefits deductions, and tax withholdings</li><li>Reconcile payroll reports and resolve discrepancies</li><li>Support audits and internal reviews related to payroll</li><li>Assist with payroll-related journal entries and reporting</li><li>Serve as a point of contact for payroll inquiries from employees</li></ul>
<p>A reputable healthcare organization in Vista is hiring a <strong>Billing Specialist</strong> to support accurate medical billing, insurance follow-up, and revenue cycle operations. This role is well-suited for someone who enjoys analytical work, problem-solving, and ensuring claims are billed correctly and reimbursed timely. You will play a critical role in the financial health of the organization by managing claims, resolving billing issues, and collaborating with internal clinical and administrative teams. The ideal candidate is detail-focused, patient, and knowledgeable about healthcare billing processes.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare and submit insurance and patient claims accurately and timely</li><li>Review billing data for accuracy, coding alignment, and payer requirements</li><li>Follow up on unpaid or underpaid claims with insurance companies</li><li>Resolve billing discrepancies, denials, and rejections</li><li>Post payments, adjustments, and remittances</li><li>Maintain accurate patient billing records and documentation</li><li>Communicate with patients regarding billing questions and payment options</li><li>Support month-end billing reports and audits</li></ul>
We are looking for a skilled Collections Specialist to join our team in Irvine, California. In this Contract to permanent position, you will play a vital role in managing and resolving accounts receivable issues while ensuring the accuracy of billing and credit processes. The ideal candidate brings expertise in both commercial and consumer collections, along with proficiency in financial tools and software.<br><br>Responsibilities:<br>• Oversee and manage accounts receivable collections for both commercial and consumer accounts.<br>• Review and analyze aging reports to prioritize and address overdue accounts.<br>• Communicate effectively with clients to resolve outstanding balances and ensure timely payments.<br>• Implement and maintain efficient credit and collection processes to meet organizational goals.<br>• Collaborate with internal teams to verify billing accuracy and resolve discrepancies.<br>• Utilize Microsoft Excel and Sage MAS 500 to track, report, and manage collection activities.<br>• Develop strategies to minimize overdue accounts and improve overall collection rates.<br>• Prepare regular reports on collection progress and account statuses for management.<br>• Ensure compliance with company policies and regulations in all collection activities.
<p>A well-established manufacturing and distribution company in San Marcos is seeking a <strong>detail-driven Accounts Receivable Specialist</strong> to manage the full AR lifecycle in a high-volume environment. This role is ideal for someone who enjoys owning their accounts, maintaining clean ledgers, and collaborating with sales, shipping, and accounting teams to ensure accurate and timely collections. You will play a key role in supporting cash flow while maintaining professional, solution-focused relationships with customers.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage full-cycle accounts receivable including invoicing, payment application, and collections</li><li>Generate and distribute customer invoices based on shipping and sales documentation</li><li>Apply payments accurately via ACH, wire, check, and credit card</li><li>Monitor AR aging reports and proactively follow up on past-due balances</li><li>Research short pays, pricing discrepancies, and unapplied cash</li><li>Communicate with customers regarding account status and payment arrangements</li><li>Reconcile customer accounts monthly and assist with AR close</li><li>Maintain detailed documentation and audit-ready records</li></ul>
<p>We are looking for a skilled Accounts Payable Specialist to join our team in Carlsbad, California. This is a Contract to permanent position that requires an experienced individual who is detail oriented, capable of handling diverse tasks and improving processes within the accounts payable function. The ideal candidate will have strong technical skills, particularly in Excel, and be adept at managing payments, reports, and customer interactions.</p><p><br></p><p>Responsibilities:</p><p>• Retrieve and analyze invoice information from various programs to ensure accurate payment processing.</p><p>• Utilize advanced Excel functions such as VLOOKUP, XLOOKUP, and pivot tables to create and analyze reports.</p><p>• Review aged accounts payable and accounts receivable reports to determine outstanding balances.</p><p>• Process daily bank payments, which may involve multiple transactions per payment.</p><p>• Communicate with customers to address inquiries and resolve payment-related issues.</p><p>• Prepare journal entries and maintain accurate financial records.</p><p>• Manage intercompany payables and ensure compliance with relevant policies.</p><p>• Identify and implement process improvements to optimize the efficiency of accounts payable operations.</p>
<p>A growing medical group in San Marcos is hiring an <strong>Accounts Receivable Specialist</strong> with strong analytical ability, healthcare billing knowledge, and excellent follow-up skills. This role is ideal for someone who enjoys detailed reconciliation work, payer communication, and supporting patients with a high level of professionalism and clarity. You will be working closely with insurers, patients, and internal billing teams to ensure timely reimbursement and accurate financial records.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Post payments, adjustments, and electronic remittances</li><li>Investigate and resolve insurance denials and underpayments</li><li>Maintain accurate aging reports and escalate overdue claims</li><li>Communicate with payers, patients, and physician offices</li><li>Support audits and revenue cycle reporting</li><li>Reconcile patient account balances and assist with month-end AR tasks</li></ul>
We are looking for a detail-oriented Accounts Payable Specialist to join our team on a contract basis in Newport Beach, California. In this role, you will oversee key purchasing and accounts payable functions, ensuring accurate processing and vendor management. This position offers an excellent opportunity to contribute to financial operations in a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Process accounts payable transactions, including coding invoices and reconciling purchase orders.<br>• Manage purchasing activities by receiving orders from clinics and placing them at the corporate level.<br>• Perform three-way matching for invoices, purchase orders, and receipts to ensure accuracy.<br>• Set up and maintain vendor accounts, including transitioning vendors from acquired companies.<br>• Utilize NetSuite and Tipalti systems to support accounts payable processes.<br>• Conduct ACH payments and check runs efficiently while adhering to company policies.<br>• Assist with financial reporting by using pivot tables and VLOOKUP functions in Excel.<br>• Collaborate with internal teams to address discrepancies and resolve payment issues.<br>• Ensure compliance with established procedures and deadlines during busy financial periods.
<p>Robert Half is partnering with a nonprofit client in San Diego to identify a Bilingual Customer Experience Specialist (Spanish/English). This role supports individuals seeking services and resources and plays a key part in delivering compassionate, high-quality customer support within a mission-driven environment.</p><p><br></p><p>This is a contract-to-permanent opportunity offering stability and growth. The position will be fully onsite for the first six months, with a transition to a hybrid schedule (3 days remote, 2 days onsite) thereafter.</p><p><br></p><p>Responsibilities:</p><ul><li>Answer inbound calls in a timely and professional manner, providing accurate information, guidance, and referrals</li><li>Document client interactions clearly and consistently using web-based systems and CRM tools</li><li>Maintain knowledge of programs, services, and community resources to best support clients</li><li>Partner with internal teams to resolve inquiries and ensure appropriate follow-up</li><li>Deliver empathetic and respectful customer service while handling sensitive information</li><li>Utilize call center and CRM platforms to manage workflows efficiently</li><li>Assist with billing and benefits-related tasks as needed, ensuring accuracy</li><li>Support clients in navigating online systems and computer-based applications</li><li>Communicate effectively in both Spanish and English to meet the needs of a diverse population</li><li>Follow call center procedures and utilize systems such as Avaya CMS and Epic</li></ul><p><br></p>
<p>We are seeking a motivated IT Support Level 1 professional to join our client's team, providing technical assistance and support for end-users in a fast-paced environment. The ideal candidate has foundational experience with Microsoft technologies and is eager to expand their technical skill set.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for IT support requests, troubleshooting issues related to hardware, software, and connectivity.</li><li>Deploy and configure devices using Microsoft Autopilot, ensuring a smooth and consistent onboarding experience for end-users.</li><li>Assist with user and device management in Azure AD, including basic administration and supporting cloud-based workflows.</li><li>Support and maintain Lenovo laptops and desktops, including hardware diagnostics and warranty coordination.</li><li>Provide day-to-day support for the Microsoft Stack, with a focus on Microsoft Teams, Office 365, and related collaboration tools.</li><li>Document incidents, resolutions, and work performed in the ticketing system.</li><li>Deliver excellent customer service, escalating complex issues to higher support tiers when required.</li><li>Participate in routine IT operational tasks, such as inventory management and software installations.</li></ul>
<p>A creative and fast-growing marketing agency in Fallbrook is seeking a <strong>dynamic Office Manager</strong> to serve as the operational backbone of the organization. This role is ideal for someone who enjoys wearing many hats and contributing to company culture while maintaining structure behind the scenes. You’ll support leadership, manage office logistics, and ensure employees have what they need to perform at their best.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage daily office operations, facilities, and vendor relationships</li><li>Oversee onboarding logistics and employee experience initiatives</li><li>Handle budgeting, expense tracking, and invoice approvals</li><li>Support leadership with scheduling, communications, and special projects</li><li>Maintain office policies, procedures, and compliance documentation</li><li>Coordinate internal events, meetings, and team activities</li><li>Identify operational inefficiencies and implement improvements</li></ul>
<p>A well-established construction services company in San Marcos is seeking a <strong>professional and results-driven Collections Specialist</strong> to manage outstanding receivables while maintaining positive client relationships. This role is ideal for someone who understands the importance of balancing firm follow-up with diplomacy. You will work closely with project managers, accounting staff, and customers to ensure timely payments, resolve disputes, and support healthy cash flow across multiple active projects. The ideal candidate is organized, confident in communication, and comfortable working with contract-based billing and lien-sensitive environments.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor AR aging reports and proactively follow up on past-due balances</li><li>Communicate with clients regarding invoices, payment status, and discrepancies</li><li>Coordinate with project managers to resolve billing disputes</li><li>Document collection activity and maintain detailed account notes</li><li>Assist with lien waivers, conditional releases, and compliance documentation</li><li>Support month-end close and AR reporting</li></ul>
We are looking for a skilled Collections Specialist to join our team on a contract basis in Loma Linda, California. This position focuses on managing business-to-business (B2B) collections, ensuring timely payments, resolving discrepancies, and maintaining positive relationships with clients. The ideal candidate will bring expertise in commercial collections and a proactive approach to minimizing financial risk.<br><br>Responsibilities:<br>• Oversee assigned customer accounts and ensure timely collection of outstanding balances.<br>• Investigate and resolve payment discrepancies, disputes, and billing issues efficiently.<br>• Collaborate with internal teams such as Sales, Customer Service, and Billing to address account concerns and ensure accurate invoicing.<br>• Maintain detailed records of collection activities, communications, and payment arrangements.<br>• Generate and distribute aging reports and collection updates for management review.<br>• Recommend accounts for escalation, legal intervention, or write-offs when deemed necessary.<br>• Ensure adherence to company policies and relevant regulations during all collection processes.<br>• Provide support for month-end and year-end closing activities related to accounts receivable.
<p>A growing healthcare organization in Vista is hiring a <strong>detail-oriented Collections Specialist</strong> to support patient and insurance collections. This role requires a compassionate yet persistent communicator who can navigate sensitive financial conversations while ensuring timely payment resolution. The ideal candidate understands medical billing workflows, insurance reimbursement cycles, and the importance of maintaining patient trust throughout the collection process.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Follow up on outstanding patient balances and insurance claims</li><li>Communicate professionally with patients regarding payment options</li><li>Work with billing teams to resolve claim denials and underpayments</li><li>Maintain accurate notes and documentation in billing systems</li><li>Set up payment plans and process adjustments when approved</li><li>Assist with audits and AR aging reviews</li></ul>
<p>A growing manufacturing company in San Marcos is looking for a professional <strong>Receptionist / Administrative Support Specialist</strong> to manage front desk operations while providing administrative support to multiple departments. This role blends traditional receptionist duties with behind-the-scenes office coordination and is ideal for someone who enjoys variety in their day.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for visitors, vendors, and callers</li><li>Maintain front desk operations and office security protocols</li><li>Coordinate conference rooms and meeting logistics</li><li>Assist with data entry, filing, and document management</li><li>Order office supplies and support office organization initiatives</li><li>Provide administrative assistance to HR, accounting, or operations teams</li><li>Track deliveries, service requests, and vendor communications</li></ul>
<p>Our client in Vista is searching for a <strong>highly organized Accounts Receivable Specialist</strong> who enjoys a customer-facing AR role with a mix of invoicing, payment application, and account reconciliation. This position is great for someone who takes pride in maintaining clean customer ledgers and values strong communication. You’ll be working with both internal sales teams and external customers to ensure payments are collected on time and discrepancies are resolved quickly and professionally.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Generate accurate invoices based on sales orders and shipping documents</li><li>Monitor aging reports and perform soft collections</li><li>Apply payments, credits, and adjustments with accuracy</li><li>Research PO discrepancies, pricing issues, and short-pays</li><li>Reconcile customer accounts monthly</li><li>Assist with AR month-end close and reporting</li></ul>
<p>We are looking for a detail-oriented Accounts Payable Specialist to join our team in Mission Viejo , California. This is a long-term contract position requiring on-site attendance three days a week, ideally Monday through Wednesday. The role focuses on supporting accounts payable processes while ensuring accuracy and compliance.</p><p><br></p><p>Responsibilities:</p><p>• Process invoices for payment, verifying approvals and submitting them to the Finance department.</p><p>• Prepare journal vouchers to accurately allocate expenses to the correct accounts.</p><p>• Adhere to vendor management protocols, including the creation of purchase requisitions as necessary.</p><p>• Maintain organized records of invoices and payment transactions.</p><p>• Assist in resolving discrepancies with vendors and internal stakeholders.</p><p>• Ensure compliance with company policies and procedures throughout all accounts payable activities.</p>
<p><br></p><p>About the Position</p><p>We are partnering with a mission-driven non-profit organization dedicated to supporting the San Diego community. This is a contract-to-hire Client Experience role for individuals who are passionate about helping others and providing high-quality service.</p><p>This position requires fluency in both English and Spanish and the ability to commute on-site daily. </p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as a primary point of contact for community members via inbound and outbound calls</li><li>Provide accurate information, guidance, and support to individuals and families</li><li>Deliver a positive client experience through professional and compassionate communication in <strong>English and Spanish</strong></li><li>Document interactions clearly and accurately in internal systems</li><li>Follow established procedures, policies, and compliance guidelines</li><li>Collaborate with internal teams to ensure timely and effective support</li></ul><p><br></p>
