We are looking for a Marketing Specialist to support business-to-business marketing efforts for a specialty retail channel in Vista, California. This Long-term Contract position focuses on strengthening dealer engagement through well-planned communications, coordinated campaigns, and effective marketing program support. The role works closely with marketing, sales, brand, and customer-focused teams to deliver organized, timely materials that help partners make better use of available resources.<br><br>Responsibilities:<br>• Direct business-to-business communication initiatives for specialty retail partners across North America, ensuring messages are consistent, timely, and aligned with broader marketing goals.<br>• Build and manage communication schedules, coordinating content development, review cycles, approvals, and distribution across dealer audiences.<br>• Create and refine dealer-facing marketing updates, campaign materials, and program messaging that improve awareness and encourage participation.<br>• Oversee ongoing dealer marketing resources and digital tools, including online content hubs, program portals, website-related initiatives, and promotional support channels.<br>• Partner with sales, brand, customer experience, and cross-functional teams to execute campaigns and deliver materials that support channel growth.<br>• Provide day-to-day support to dealers and regional sales partners by answering marketing-related questions and helping them access and use available programs.<br>• Track project milestones and coordinate deliverables across teams to keep marketing initiatives moving forward on schedule.<br>• Contribute to national and local promotional efforts by aligning dealer communications with campaign objectives and market needs.
We are looking for an Operations Specialist to support transportation and delivery performance for a Long-term Contract position based in Carlsbad, California. In this role, you will help ensure shipments move efficiently from origin to final delivery by coordinating updates, resolving service issues, and keeping stakeholders informed. This opportunity is well suited for someone who thrives in a fast-moving environment, stays organized under pressure, and brings strong communication and logistics coordination skills.<br><br>Responsibilities:<br>• Oversee shipment movement from pickup through delivery and provide timely progress updates during transit.<br>• Follow freight activity across a range of carriers and transportation partners to maintain visibility on shipment status.<br>• Arrange last-mile delivery scheduling and work with involved parties to support successful delivery completion.<br>• Serve as a key point of contact for customers, consignees, agents, drivers, and carriers to keep communication clear and proactive.<br>• Recognize potential disruptions early, escalate concerns to the appropriate teams, and support issue resolution before service is impacted.<br>• Maintain accurate operational records by logging shipment events, status changes, and related activities in a timely manner.<br>• Research delays, exceptions, damage claims, and delivery-related problems to determine next steps and support recovery actions.<br>• Confirm proof of delivery and verify that all completion requirements have been met for each shipment.<br>• Balance competing priorities effectively while meeting deadlines in a high-volume, fast-paced operations setting.
<p>A growing North County manufacturer is seeking a responsive, organized <strong>Customer Support & Order Management Specialist</strong> to serve as a key connection between customers, sales, warehouse operations, and logistics. This is an excellent opportunity for someone who enjoys helping customers but also likes the administrative and operational side of getting things done.</p><p>You'll manage customer inquiries from initial order entry through delivery updates and resolution of any issues. The team needs someone who can stay organized when priorities change, communicate clearly when something goes off track, and make sure customers receive accurate information rather than being passed from department to department.</p><p><br></p><p><strong>Your responsibilities will include:</strong></p><ul><li>Respond to customer inquiries by phone and email regarding orders, products, availability, and delivery schedules.</li><li>Enter customer orders and verify pricing, quantities, shipping details, and purchase order information.</li><li>Monitor open orders and communicate status updates to customers.</li><li>Coordinate with warehouse and logistics teams regarding shipments, delays, and delivery changes.</li><li>Investigate order discrepancies, damaged shipments, returns, and missing items.</li><li>Process order changes, cancellations, credits, and replacement requests according to company procedures.</li><li>Maintain accurate customer account notes and order records.</li><li>Work with sales representatives to resolve customer concerns and improve service.</li><li>Follow up on outstanding issues until the customer receives a clear resolution.</li><li>Prepare order reports and track recurring customer service issues.</li><li>Assist with account setup and customer documentation.</li><li>Identify workflow improvements that reduce order errors and response times.</li></ul>
<p><strong>More than customer service — become the person clients remember.</strong></p><p>A well-established North County organization is adding a Customer Experience & Client Services Specialist to its growing team. This opportunity is ideal for someone who enjoys building relationships, solving problems, and keeping customers informed from the first interaction through final resolution.</p><p>The company is looking for someone who can balance a friendly, approachable communication style with strong follow-through and organization. You'll be working with customers, internal departments, and operations teams to coordinate requests, resolve issues, and make sure nothing falls through the cracks. This is a great fit for someone who enjoys a fast-moving office environment and wants a position that offers variety throughout the day. </p><p><br></p><p>The ideal candidate is confident on the phone, comfortable managing a busy inbox, and knows how to turn a frustrated customer interaction into a productive conversation. You'll have ownership over customer requests rather than simply transferring calls or passing issues along.</p><p><br></p><p><strong>What you'll be doing:</strong></p><ul><li>Serve as a primary point of contact for incoming customer calls, emails, and service inquiries.</li><li>Respond to questions regarding orders, account information, scheduling, billing, and service updates.</li><li>Enter customer requests, orders, and account changes into internal systems.</li><li>Monitor open cases and follow up with internal departments to ensure timely resolution.</li><li>Coordinate service appointments, deliveries, customer requests, and scheduling changes.</li><li>Investigate discrepancies and communicate solutions in a clear, professional manner.</li><li>Maintain accurate customer records, notes, and correspondence.</li><li>Assist with invoice questions, payment follow-ups, and basic account reconciliation.</li><li>Prepare daily activity reports and communicate recurring customer concerns to management.</li><li>Work closely with sales, operations, and administrative teams to improve the overall customer experience.</li></ul>
We are looking for a Digital Marketing Specialist to support a growing brand through engaging online content, website management, and multi-channel campaign execution. This Contract position is based in San Diego, California, and focuses on strengthening digital visibility, expanding social media reach, and maintaining a consistent brand presence across customer-facing platforms. The ideal candidate brings hands-on experience with Shopify, social media publishing, content creation, and performance tracking to help deliver effective marketing initiatives.<br><br>Responsibilities:<br>• Oversee day-to-day updates to the company website in Shopify, including refreshing content, building landing pages, and improving the overall user experience.<br>• Apply foundational search optimization practices to web content to improve discoverability and support site performance.<br>• Produce marketing assets such as photos, videos, and written copy for digital campaigns and social media use.<br>• Manage the social media content calendar and publish posts across Instagram, X, Facebook, and TikTok, with a focus on increasing visibility on TikTok.<br>• Track social media metrics and identify opportunities to improve audience engagement, reach, and brand recognition.<br>• Contribute to the development and rollout of coordinated marketing efforts spanning digital, social, and print channels.<br>• Assist with direct mail initiatives by helping prepare promotional pieces, coordinating mailers, and supporting distribution activities.<br>• Collaborate with cross-functional teams to create content for events, exhibitions, programs, and other company priorities.<br>• Maintain clear and consistent brand voice and visual presentation across all marketing materials and platforms.