<p><strong>Customer Service Specialist</strong></p><p><strong>Description:</strong></p><p>Deliver excellent customer experiences by resolving inquiries, providing information, and promoting a positive company image.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, or chat</li><li>Resolve product or service issues promptly and professionally</li><li>Document customer interactions and transactions</li><li>Provide information about products and services</li><li>Collaborate with internal teams for issue resolution</li></ul>
<p>Job Summary</p><p>We are seeking a motivated Customer Service Specialist to handle incoming customer inquiries via phone. This is a temporary contract position starting in early April and running through November, ideal for individuals with strong communication skills and proficiency in Microsoft Excel. You'll be part of a collaborative team focused on resolving issues efficiently and maintaining accurate records.</p><p>Key Responsibilities</p><ul><li>Manage a high volume of incoming calls from customers, providing timely and professional assistance.</li><li>Listen actively to customer needs, troubleshoot problems, and offer solutions or escalate as needed.</li><li>Use Microsoft Excel to log call details, track customer interactions, and generate basic reports.</li><li>Maintain accurate documentation of customer inquiries and resolutions in our systems.</li><li>Collaborate with team members to ensure consistent service quality.</li><li>Adhere to company policies and procedures for data privacy and customer handling.</li></ul><p><br></p>
We are looking for a motivated and detail-oriented Customer Service Representative to join our team on a contract basis. This short-term position involves supporting a high-volume outreach project aimed at gathering essential identification data from a global customer base. This is a remote role requiring exceptional communication skills and the ability to meet performance targets in a fast-paced environment.<br><br>Responsibilities:<br>• Conduct outbound calls to customers, following established scripts and communication guidelines.<br>• Request and gather identification numbers from customers with accuracy and professionalism.<br>• Record collected data into designated tracking systems or forms.<br>• Maintain detailed and organized logs of daily call activities.<br>• Achieve daily outreach volume goals while ensuring quality interactions.<br>• Adapt to the needs of a global customer base, maintaining professionalism and cultural sensitivity.<br>• Collaborate with team members to meet project deadlines and objectives.<br>• Ensure compliance with company protocols and standards during customer interactions.<br>• Utilize provided tools and resources effectively to streamline outreach activities.
We are looking for a motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will play a key part in guiding prospective students through the admissions process by providing accurate information about programs, entrance requirements, and academic standards. This is a contract-to-permanent position located in Fremont, California, offering the opportunity to make a meaningful impact on students' educational journeys.<br><br>Responsibilities:<br>• Respond promptly to inquiries from prospective students, providing detailed information about program offerings, entrance requirements, and academic standards.<br>• Conduct follow-up with potential students who have expressed interest but have not scheduled or attended interviews.<br>• Initiate outreach to generate new leads and build relationships with prospective students.<br>• Schedule and lead interviews with students, ensuring adherence to company policies and procedures.<br>• Match program offerings to students’ goals, qualifications, and aspirations, while explaining the benefits and advantages of the institution.<br>• Act as a liaison between students and campus departments, assisting with enrollment forms and ensuring smooth transitions.<br>• Collaborate with admissions management to address student concerns and motivations effectively.<br>• Provide basic guidance and advice to students regarding program eligibility and admissions processes.<br>• Mentor students to help them identify their interests and strengths, supporting their educational decision-making.<br>• Address routine questions and concerns from students, ensuring resolution in compliance with policies and procedures.
<p>We are looking for a meticulous and proactive Verification Specialist to join our team in San Ramon, California. In this Contract to permanent position, you will play a vital role in providing comprehensive support for verification processes, collaborating closely with internal teams and external clients. Your expertise will be essential in maintaining high service standards, developing training resources, and troubleshooting system issues.</p><p><br></p><p>Verification Specialist Responsibilities:</p><p>• Utilize customer service reports to enhance verification processes, including creating new procedures, improving communication, and elevating service levels.</p><p>• Develop and maintain documentation related to customer service tasks, such as processes and policies.</p><p>• Design and deliver training for internal teams on compliance, operational, and technical aspects of verification.</p><p>• Manage and update training materials on internal platforms to ensure accessibility and relevance.</p><p>• Facilitate training sessions for end users, both individually and through group calls, on systems and procedures.</p><p>• Respond to verification inquiries, conducting research, tracking actions, and maintaining documentation in case management systems.</p><p>• Act as the primary troubleshooter, monitoring and resolving system or vendor-related issues promptly and professionally.</p><p>• Collaborate with verification team members and corporate departments to ensure adherence to best practices and compliance with regulations.</p><p>• Ensure accurate and timely processing of verifications to meet business objectives and exceed expectations.</p><p><br></p><p>If you are interested in this Verification Specialist position, please submit your resume today!</p>
<p>Position Summary</p><p>We are seeking a reliable and customer-focused individual to join our team as a Part-Time Customer Service Associate. This role is essential for starting the day smoothly by opening the office and providing exceptional support to our clients during morning hours.</p><p><br></p><p>Schedule </p><ul><li>Part-time: 6:45 AM to 11:15 AM, Monday through Friday.</li></ul><p>Key Responsibilities</p><ul><li>Open the office each morning, ensuring all systems are operational and the workspace is prepared for the day.</li><li>Handle incoming customer inquiries via phone, email, and in-person, resolving issues promptly and professionally.</li><li>Assist with administrative tasks such as scheduling appointments, processing payments, and maintaining records.</li><li>Provide friendly and efficient service to enhance customer satisfaction.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Tracy, California. In this long-term contract position, you will serve as a pivotal link between customers, sales, manufacturing, and shipping operations. Your role will involve ensuring seamless communication with clients while supporting production processes to achieve timely deliveries and excellent customer satisfaction.<br><br>Responsibilities:<br>• Handle customer orders, whether received directly or through account managers, ensuring accuracy and timeliness.<br>• Place orders for materials and supplies required for production, coordinating with procurement teams.<br>• Maintain consistent communication with customers regarding order statuses, quotations, changes, confirmations, as well as addressing complaints and inquiries.<br>• Process purchase orders, manage account credits, and update customer information in company systems.<br>• Collaborate with production teams to meet delivery schedules and uphold customer expectations.<br>• Utilize organizational systems to monitor and support on-time deliveries.<br>• Manage multiple accounts for small to medium-sized customers with diverse and complex needs.<br>• Work closely with manufacturing staff to understand production processes and align customer requirements.<br>• Support sales and shipping operations to ensure smooth workflows and customer satisfaction.
<p>We are looking for a Client Accounts Specialist to join our team in San Francisco, California. This role involves managing billing processes and client accounts while ensuring exceptional service delivery. The ideal candidate will bring expertise in accounting software systems and customer service to streamline operations and improve client satisfaction. <strong>For immediate consideration, please contact Leon Chang directly via Linked-In.</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p><strong>Invoice Management:</strong> Prepares and posts client invoices per attorney revisions and client guidelines.</p><p><strong>Cash Application:</strong> Reconciles and applies payments (checks, wires, ACH, credit cards); processes refunds as needed.</p><p><strong>Bank Deposits:</strong> Organizes and deposits checks into correct accounts.</p><p><strong>Trust Accounts:</strong> Records deposits, transfers, and withdrawals for client and state bar trust accounts.</p><p><strong>Recordkeeping:</strong> Maintains accurate electronic files for invoices, cash receipts, disbursements, overpayments, refunds, wires, transfers, write-offs, and unapplied cash.</p><p><strong>Reporting:</strong> Provides accrual, budget, and rate data to attorneys/clients as requested.</p><p><strong>Expense Processing:</strong> Records third-party expenses and disbursements in expense systems.</p><p><strong>Account Management:</strong> Monitors unapplied cash, reallocates payments when bills are revised, and ensures trust funds are used appropriately.</p><p><strong>Collections Support:</strong> Assists with collection efforts when needed.</p>
<p>The Payroll Specialist – Workday is responsible for administering and processing payroll activities using Workday software. This role ensures timely and accurate payroll cycles, maintains compliance with legal and company policies, and provides payroll support to employees and internal partners. The Payroll Specialist works closely with HR and finance teams to address payroll issues, improve processes, and uphold data integrity.</p><p>Key Responsibilities:</p><ul><li>Process multi-state or multi-country payrolls using Workday, ensuring all transactions are accurate and compliant with applicable regulations.</li><li>Audit, verify, and reconcile payroll data, and resolve any discrepancies or errors within Workday.</li><li>Maintain payroll records, process adjustments, and update employee payroll information in the system.</li><li>Prepare and distribute payroll reports, tax filings, and year-end documents (such as W-2s or T4s) utilizing Workday reporting tools.</li><li>Serve as a primary point of contact for payroll-related inquiries from employees, ensuring excellent customer service.</li><li>Collaborate with HR and Finance to support integrations, benefits, and compensation changes impacting payroll.</li><li>Ensure payroll practices are compliant with federal, state, and local laws, as well as company policies.</li><li>Identify process improvement opportunities and assist with streamlining payroll workflow leveraging Workday automation features.</li><li>Support audits and provide timely payroll documentation as necessary.</li></ul><p><br></p>
<ul><li>Respond to customer inquiries via phone, email, chat, or in-person in a professional and timely manner.</li><li>Resolve issues related to product orders, billing, account information, shipping, and general troubleshooting.</li><li>Escalate complex issues to the appropriate department or supervisor when necessary.</li><li>Document all customer interactions and maintain accurate records in customer management systems.</li><li>Process returns, exchanges, refunds, and other service requests according to company policies.</li><li>Provide product and service information to customers, highlighting features and benefits.</li><li>Meet or exceed performance metrics related to customer satisfaction, response time, and issue resolution.</li><li>Participate in training sessions to stay current on products, services, and best practices.</li></ul>
<p>Join our Full-Time Engagement Professionals (FTEP) team as an AP Specialist! As a member of our FTEP group, you’ll be a full-time employee of our company, deployed on critical client projects or to cover interim assignments. This role offers project variety, professional development, and the opportunity to build strong client relationships.</p><p><br></p><p><strong>Responsibilities Include:</strong></p><ul><li>Manage end-to-end AP processes (invoice coding, matching PO, vendor payments, reconciliations)</li><li>Ensure accuracy and timeliness of payments and expense reports</li><li>Respond to vendor inquiries and resolve discrepancies</li><li>Assist with month-end close and audit requests</li><li>Maintain organized records and support compliance initiatives</li></ul><p><strong>What We Offer:</strong></p><ul><li>Competitive salary and benefits package</li><li>Access to diverse and challenging assignments across industries</li><li>Opportunities for ongoing training and career growth</li><li>A supportive, collaborative team environment</li><li>Ability to re-engage with clients for future projects, ensuring continuity of talent</li></ul>
<p><strong>Accounts Receivable Specialist – Property Management</strong></p><p>Are you passionate about numbers and building relationships? Step into the world of property management and join our team as an Accounts Receivable Specialist. You’ll work with property managers across beautiful communities, ensuring accurate and timely rent processing while delivering top-notch service. Bring your positivity and precision to a company that values your contribution and supports your growth every step of the way!</p><p><br></p><p><strong>Overview:</strong></p><p>Join a leading property management firm as an Accounts Receivable Specialist, driving accurate invoicing, rent collections, and tenant account reconciliations across a national real estate portfolio.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process rent receipts, MID postings, and manage delinquencies</li><li>Collaborate with property managers on disputes and tenant billing</li><li>Prepare AR aging reports and assist with audits</li></ul>
<p><strong>Receptionist (Contract) – Robert Half</strong></p><p><br></p><p><strong>Robert Half is recruiting a Receptionist for a contract assignment.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for visitors, employees, and callers, ensuring a positive and professional experience.</li><li>Answer and transfer incoming calls promptly using company protocols.</li><li>Manage mail distribution and coordinate courier deliveries and pickups.</li><li>Issue security badges to visitors and employees.</li><li>Provide general information and assistance, escalating complex questions as needed.</li><li>Maintain a clean and organized reception area.</li><li>Assist Facility Manager and Facility Coordinator with administrative tasks.</li><li>Adhere to all client and company policies and procedures.</li></ul><p><br></p>
<p><strong>AP Specialist / Accountant (Temp-to-Perm) – Biotech Industry</strong></p><p><strong>Overview:</strong></p><p>Our client, a leading biotech company, is searching for a detail-oriented AP Specialist/Accountant for a temp-to-perm opportunity. This hybrid role is focused on the full cycle Procure-to-Pay (P2P) process, with a strong emphasis on heavy accounts payable and purchase order management. The ideal candidate will thrive in a fast-paced, analytical environment and have proven general ledger and fixed assets experience.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Process approximately 60 invoices per week, ensuring accuracy and timely payment</li><li>Execute full cycle Procure-to-Pay (P2P) duties, including purchase order matching, coding, and 3-way match verification</li><li>Perform accurate and efficient data entry of AP transactions</li><li>Reconcile vendor statements and resolve discrepancies</li><li>Assist with maintaining and reconciling fixed asset records</li><li>Support month-end close activities, including general ledger entries and account reconciliations</li><li>Maintain compliance with internal controls and company policies</li><li>Collaborate with procurement, finance, and other cross-functional teams</li><li>Analyze AP data and processes to support process improvement initiatives</li><li>Assist with audit requests and participate in special projects as needed</li></ul><p><br></p>
We are looking for a dedicated Housing Specialist to join our team in Berkeley, California. In this long-term contract position, you will play a pivotal role in assisting clients with housing needs, ensuring eligibility compliance, and maintaining accurate documentation. This role requires a strong ability to communicate effectively, analyze data, and provide exceptional support to clients, landlords, and community stakeholders.<br><br>Responsibilities:<br>• Conduct interviews with clients and applicants to assess their housing needs and assist with completing necessary applications and declarations.<br>• Verify applicant information by gathering data from previous landlords, social service departments, and other relevant agencies.<br>• Evaluate eligibility for housing assistance programs based on established criteria and make informed decisions.<br>• Manage and maintain detailed client records, oversee annual reexaminations, and handle interim changes, terminations, and portability processes.<br>• Calculate housing allowances to determine rent levels and decide on program continuation, modifications, or terminations.<br>• Issue housing vouchers and lead informational briefings for unit transfers and relocations.<br>• Ensure accurate data entry to support monitoring activities, generate reports, prepare lease agreements, and draft essential documents.<br>• Facilitate meetings with landlords, applicants, and participants, mediating disputes in accordance with housing regulations.<br>• Provide courteous and confidential customer service, responding to inquiries about housing programs through phone, email, and in-person communication.<br>• Prepare and manage required forms and documents for government compliance, ensuring timely responses to correspondence and inquiries.
<p><strong>Customer Service Support</strong></p><p>The friendly problem‑solver who ensures every customer feels heard, supported, and taken care of. This role handles inquiries, resolves issues quickly, and keeps communication clear across phone, email, and chat.</p><p><br></p><p><strong>Top 3 Skills</strong></p><ul><li><strong>Customer Communication & Service Excellence</strong> — Delivers prompt, professional support with a helpful, solutions‑focused approach.</li><li><strong>Problem‑Solving & Issue Resolution</strong> — Identifies needs quickly, troubleshoots effectively, and escalates when needed.</li><li><strong>Organization & Multitasking</strong> — Manages multiple customer requests while maintaining accurate notes and updates.</li></ul><p><br></p>
<p>We are looking for a dedicated HR Coordinator to provide exceptional support to employees in a Remote role. In this role, you will address inquiries related to human resources benefits, employment processes, and organizational policies while ensuring a seamless experience for all employees. This is a long-term contract position where professionalism, confidentiality, and exceptional customer service are key.</p><p><br></p><p>Responsibilities:</p><p>• Respond to employee inquiries regarding HR benefits, policies, and employment-related matters with accuracy and professionalism.</p><p>• Log cases promptly and correctly into the case management system to track and resolve issues efficiently.</p><p>• Guide employees through various life-cycle processes, offering clarity and support at every stage.</p><p>• Assess and escalate complex issues to Tier 2 specialists for further resolution.</p><p>• Collaborate with team members to brainstorm and implement solutions to improve employee satisfaction.</p><p>• Utilize knowledge databases, policies, and procedures to provide accurate information to employees.</p><p>• Coordinate with internal partners, such as Payroll and Benefits teams, to ensure employees receive correct and timely information.</p><p>• Collect and validate necessary data to process manual employee transactions and ensure proper escalation when required.</p><p>• Maintain discretion and tact when handling sensitive or confidential employee information.</p><p>• Support inquiries related to company initiatives, crisis events, and annual programs.</p>
<p><strong>Bilingual Spanish Receptionist</strong></p><p><strong>Description:</strong></p><p>Serve as the welcoming face of the company, handling calls and directing visitors while assisting with general administrative support.</p><p><strong>Responsibilities:</strong></p><ul><li>Greet guests and answer incoming calls</li><li>Manage scheduling and conference room bookings</li><li>Receive and distribute mail/packages</li><li>Maintain tidy reception and waiting areas</li><li>Provide general admin support to staff</li></ul><p><br></p>
We are looking for a skilled Payroll Specialist to join our team on a contract basis. This position is fully remote, with working hours aligned to the organization's schedule, and involves assisting with payroll-related tasks for a healthcare client in Redwood City, California. The ideal candidate will possess strong expertise in payroll systems and processes, ensuring accurate and timely resolution of employee payroll inquiries.<br><br>Responsibilities:<br>• Address and resolve payroll-related tickets in Jira with accuracy and efficiency.<br>• Conduct thorough research to investigate and resolve discrepancies, pay issues, and tax-related questions.<br>• Collaborate closely with HR, Finance, and Payroll teams to manage complex payroll matters.<br>• Deliver excellent customer service to employees and internal stakeholders, addressing inquiries professionally.<br>• Document detailed resolutions for payroll issues within Jira for future reference.<br>• Ensure compliance with payroll policies and relevant regulations.<br>• Identify recurring payroll issues and recommend strategies for process improvement.<br>• Utilize Workday for payroll processing tasks, ensuring precision and adherence to standards.<br>• Manage a high volume of payroll-related cases independently and efficiently.<br>• Analyze payroll trends and provide actionable insights to enhance operational efficiency.
<p>The first-impression expert who ensures every guest receives a warm welcome while keeping front desk operations running seamlessly. This role supports visitors, manages check-ins, and provides exceptional customer service with professionalism and efficiency.</p><p><br></p><p><strong>Top 3 Skills</strong></p><ul><li><strong>Customer Service Excellence</strong> — Creates a welcoming environment and handles inquiries with professionalism.</li><li><strong>Front Desk & Check‑In Management</strong> — Greets guests, manages sign‑ins, and directs visitors with ease.</li><li><strong>Communication & Organization</strong> — Clear communicator who keeps the front desk organized and running smoothly.</li></ul><p><br></p>
<p>The Accounts Receivable (AR) Specialist is responsible for managing and optimizing the company’s receivables process using Oracle NetSuite. This role focuses on ensuring timely and accurate invoicing, payment collection, account reconciliation, and supporting overall cash flow and financial reporting. The AR Specialist collaborates across departments to resolve discrepancies and deliver exceptional service to clients and internal stakeholders.</p><p>Key Responsibilities:</p><ul><li>Generate, issue, and track customer invoices within NetSuite, ensuring accurate coding and compliance with company procedures.</li><li>Monitor receivable balances, follow up on outstanding payments, and maintain regular communication with clients regarding account status.</li><li>Process incoming payments (ACH, wire, check, credit card) and record transactions accurately in NetSuite.</li><li>Reconcile accounts receivable ledger and resolve discrepancies, ensuring accounts are current and properly documented.</li><li>Prepare aging reports and assist with cash forecasting by analyzing receivables trends and outstanding balances.</li><li>Maintain and update customer records in NetSuite, ensuring data accuracy.</li><li>Support month-end close processes related to AR, including reconciliations and reporting.</li><li>Collaborate with sales, operations, and finance teams to resolve invoicing or payment issues.</li><li>Assist with audit requests and provide necessary documentation related to AR activities.</li></ul><p><br></p>
<p>Robert Half is seeking an experienced <strong>Accounts Payable Specialist</strong> to support their client's finance team during a busy period. This role is ideal for someone who thrives in a fast‑paced environment, brings strong attention to detail, and can manage full‑cycle AP responsibilities with accuracy and professionalism.</p><p><br></p><p><strong>Location:</strong> Oakland, CA (Fully Onsite, BART Accessible)</p><p><strong>Schedule:</strong> Full-Time, Monday–Friday </p><p><strong>Duration:</strong> 2–3 Months (Potential for Extension)</p><p><br></p><p>Key Responsibilities</p><ul><li>Review, code, and process vendor invoices with accurate project and GL coding</li><li>Ensure compliance with accounting standards and support audit activities</li><li>Audit employee expense reports and transactions</li><li>Manage returned payments, voids, and resolve discrepancies</li><li>Assist with monthly AP reconciliations and month‑end close</li><li>Provide reports and respond to ad hoc requests from internal teams</li><li>Support full‑cycle accounts payable operations from entry to close</li></ul>
<p><strong>Accounts Receivable Specialist – Construction Accounting Experience</strong></p><p> </p><p><strong>Employment Type:</strong> Contract</p><p><strong>Compensation:</strong> $25 - $32 </p><p> </p><p><strong>About the Role</strong></p><p>Are you an experienced <strong>Accounts Receivable Specialist</strong> with a background in <strong>construction accounting</strong>? Robert Half is partnering with a top-tier construction company in the Livermore area to find a skilled and talented accounts receivable specialist to join their team. This is your opportunity to bring your talents to a dynamic, fast-paced environment and support projects that shape local communities.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage the accounts receivable process, including invoicing, collections, and cash application to ensure timely and accurate processing.</li><li>Monitor accounts for discrepancies, research client account issues, and resolve billing inquiries.</li><li>Reconcile client accounts, including project-based billing for construction contracts and retained earnings.</li><li>Prepare AR aging reports and track outstanding payments to maintain company cash flow targets.</li><li>Partner with the project management and accounting teams to verify compliance with construction contracts, lien waivers, and retainage requirements.</li><li>Ensure adherence to GAAP and construction accounting standards in AR functions.</li></ul><p><br></p>
<p>Are you an experienced Accounts Payable professional who thrives in a fast-paced construction environment? Our growing construction client is seeking a detail-oriented and organized <strong>Accounts Payable Specialist</strong> for a temp-to-hire opportunity. Construction industry experience is highly preferred.</p><p><br></p><p>This is a great opportunity to join a dynamic team with long-term growth potential.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Process high-volume, full-cycle accounts payable</li><li>Review and verify invoices for accuracy, coding, and approvals</li><li>Match purchase orders, subcontractor invoices, and receipts (3-way match)</li><li>Manage lien releases, vendor compliance documentation, and W-9s</li><li>Track retainage and progress billings</li><li>Prepare and process weekly check runs and ACH payments</li><li>Reconcile vendor statements and resolve discrepancies</li><li>Support month-end close related to AP</li><li>Maintain organized and audit-ready records</li></ul><p><br></p>
<p>Are you an experienced Accounts Payable professional who thrives in a fast-paced construction environment? Our growing construction client is seeking a detail-oriented and organized <strong>Accounts Payable Specialist</strong> for a temp-to-hire opportunity. Construction industry experience is highly preferred.</p><p><br></p><p>This is a great opportunity to join a dynamic team with long-term growth potential.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Process high-volume, full-cycle accounts payable</li><li>Review and verify invoices for accuracy, coding, and approvals</li><li>Match purchase orders, subcontractor invoices, and receipts (3-way match)</li><li>Manage lien releases, vendor compliance documentation, and W-9s</li><li>Track retainage and progress billings</li><li>Prepare and process weekly check runs and ACH payments</li><li>Reconcile vendor statements and resolve discrepancies</li><li>Support month-end close related to AP</li><li>Maintain organized and audit-ready records</li></ul><p><br></p>
