1 result for Customer Service Manager in Everett, WA

Customer Service Representative

Lynnwood, WA
onsite
Contract / Temporary to Hire
23 - 25 USD / Hourly
As a Customer Service Representative, you will play a pivotal role in ensuring our customers receive exceptional service. We are also looking for someone to support our social media efforts, sales and marketing initiatives, and help with trade shows. Ideally, this person would be creative, outgoing, proactive, and able to identify what needs to be done and take initiative to help move things forward. You will handle customer inquiries via email, process orders (including EDI orders), and provide support over the phone. This role also involves occasional travel to trade shows across different locations, offering a unique opportunity to represent our company in various markets, travel expenses paid for. Responsibilities: Respond promptly and professionally to customer inquiries received via email, ensuring high levels of customer satisfaction. Process incoming orders, including EDI orders, ensuring accurate entry and timely processing to the correct warehouse. Handle phone calls related to order inquiries and provide excellent phone-based customer service. Prepare and send out product samples to potential customers as per their requests. Coordinate with warehouse and shipping departments to ensure timely order fulfillment. Assist with general data entry tasks to maintain accurate customer records and order information. Support occasional travel to trade shows Qualifications: Prior experience in customer service and general data entry is preferred. Ability to effectively communicate and collaborate with customers and internal teams. Strong attention to detail and accuracy in data entry and order processing. Proficiency in using email and phone systems for customer interaction. DESIRED TOP 3 SKILLSET: - Customer Service Background - Willingness to travel - Data Entry Experience SOFTWARE USED: MS Dynamics SL | MS Office
2026-03-10T00:00:00Z