Add your latest resume to match with open positions.

1 result for Customer Service Manager in Everett, WA

Customer Service Representative

Seattle, WA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support daily operations at our ambulatory clinic in Seattle, Washington. This Long-term Contract position is ideal for someone who enjoys creating a welcoming experience for patients while keeping appointments, communication, and front-office tasks running smoothly. The person in this role will serve as a key point of contact for patients and staff, balancing attentive service with strong organization in a fast-paced clinical environment. Responsibilities: • Respond to inbound patient calls professionally, provide clear information, and direct inquiries to the appropriate clinic resources. • Coordinate appointment scheduling, update calendars, and help maintain an efficient daily flow for providers and patients. • Welcome patients upon arrival, assist with intake activities, and prepare them for clinic visits in a courteous and timely manner. • Handle order entry and administrative documentation accurately while supporting routine front-desk and customer service functions. • Communicate test-related updates to patients as directed and address questions or concerns with empathy and professionalism. • Process payments and other revenue-related transactions while maintaining accuracy and confidentiality. • Use clinic communication tools to support timely coordination, patient safety, and effective collaboration across teams. • Work closely with administrative and clinical staff to resolve service issues and contribute to a positive patient experience.
2026-08-06T00:00:00Z