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4 results for Customer Service Manager in Everett, WA

Customer Service Representative

Seattle, WA
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a Customer Service Representative to support daily front-office and patient service operations for an ambulatory clinic. This long-term contract opportunity is ideal for someone who brings strong communication skills, attention to detail, and a patient-focused approach to every interaction. In this role, you will help create a welcoming experience by coordinating appointments, handling calls, and supporting smooth clinic flow while working closely with both administrative and clinical teams. Responsibilities: • Respond to inbound patient calls promptly, provide helpful information, and direct inquiries to the appropriate team members when needed. • Arrange and update appointments, maintain organized daily schedules, and help ensure efficient patient flow throughout the clinic. • Welcome patients upon arrival, assist with intake steps, and prepare them for their visit in a courteous and detail-oriented manner. • Enter and update service-related information accurately, including order entry and other routine administrative records. • Collect and process payments or other revenue-related transactions in accordance with clinic procedures. • Share routine follow-up information, including test-related communications, while maintaining confidentiality and consistency. • Address patient questions and concerns with empathy, escalating more complex matters appropriately to support a positive experience. • Collaborate with clinic staff to keep communication moving efficiently and to support safe, well-coordinated daily operations.
2026-06-24T00:00:00Z

Customer Service Rep

Kent, WA
onsite
Temporary / Contract
22 - 24 USD / Hourly
A growing organization in Kent is seeking a Client Support Specialist to serve as a key point of contact for customers and internal teams. This role focuses on delivering responsive service, managing client requests, and ensuring smooth day-to-day operations across departments.Primary Responsibilities<ul><li>Act as the first point of contact for customer inquiries via phone, email, and online channels</li><li>Address and resolve service issues, discrepancies, and order concerns in a timely manner</li><li>Enter and update customer information, transactions, and service requests within internal systems</li><li>Partner with operations, logistics, and billing teams to coordinate timely resolutions</li><li>Monitor account activity and proactively follow up on open items or outstanding requests</li><li>Assist with order tracking, status updates, and delivery coordination</li><li>Maintain organized records of customer interactions and case details</li><li>Support general administrative and operational tasks as needed</li></ul>
2026-06-19T00:00:00Z

Cutomer Service Representative

Auburn, WA
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are seeking a detail-oriented and customer-focused Customer Service Representative to support daily operations in a fast-paced environment. This role is responsible for managing customer inquiries, resolving issues, and ensuring a high level of service across all interactions.Key Responsibilities<ul><li>Respond to inbound calls, emails, and customer inquiries in a timely and professional manner</li><li>Resolve customer issues, complaints, and requests with a focus on customer satisfaction</li><li>Process orders, updates, and account changes accurately within internal systems</li><li>Maintain detailed and accurate documentation of customer interactions</li><li>Coordinate with internal departments to resolve service or account-related issues</li><li>Provide product, service, or policy information to customers as needed</li><li>Support administrative tasks including data entry, reporting, and scheduling</li><li>Ensure adherence to company policies and service standards</li></ul>
2026-06-19T00:00:00Z

Billing Manager

Seattle, WA
onsite
Temporary / Contract
68 - 85 USD / Hourly
Robert Half Management Resources is seeking an experienced Billing Manager for a long-term contract engagement. This is a fully onsite role requiring daily in-office presence, partnering closely with cross-functional teams in a fast-paced, highly interactive environment. This is a hands-on, player/coach role responsible for overseeing a complex billing function, supporting revenue-related processes, and managing a team in a dynamic, detail-driven setting. The ideal candidate will bring strong leadership capabilities, strong billing expertise, and the ability to navigate proprietary systems and operational complexity. Key ResponsibilitiesOversee day-to-day billing operations in a high-volume, complex billing environment. Supervise and mentor a team; review work, manage workflow, and support development of newer staff. Act as a player/coach, stepping in on complex or escalated billing issues as needed. Interpret and apply varying billing structures, including handling different pricing approaches and pass-through costs. Ensure accuracy across billing transactions, adjustments, and reconciliations. Review team output and supporting documentation for completeness and accuracy. Own month-end billing-related responsibilities, including reconciliations and clearing accounts. Partner with leadership on billing alignment and revenue-related review. Support and maintain accountability for collections activities tied to billing. Drive process improvements and help optimize workflows within proprietary systems. Serve as a resource to internal teams on billing processes and issue resolution. Qualifications5+ years of progressive experience in billing or revenue operations, including supervisory experience. Proven experience in complex billing environments. Strong understanding of billing processes, reconciliations, and month-end close support. Experience reviewing team work and managing deliverables in a deadline-driven environment. Strong aptitude for learning and working within proprietary or in-house systems. Experience supporting or partnering with collections functions. Excellent attention to detail, problem-solving skills, and ability to prioritize. Strong communication and leadership skills with a hands-on approach.
2026-06-16T00:00:00Z