We are seeking a motivated and detail oriented Entry-Level Collections Specialist to join our team. This role is responsible for contacting customers regarding outstanding balances, maintaining accurate records, and helping resolve payment issues in a respectful and solutions-focused manner. This is a great opportunity for someone looking to start a career in finance, accounting, or customer service. Key Responsibilities Contact customers via phone and email regarding past-due accounts Maintain accurate documentation of collection efforts in the system Set up payment plans and negotiate payment arrangements when appropriate Research and resolve billing discrepancies Monitor aging reports and follow up on delinquent accounts Process payments and update account information Escalate accounts as needed according to company procedures Provide detail oriented and courteous customer service at all times
<p>We are looking for an organized and detail-oriented Account Coordinator for a contract basis in Spokane, Washington or Seattle, Washington. This role supports increased workload during project surges, helping Account Managers and cross functional teams maintain deadlines, deliverables, and internal coordination.</p><p><br></p><p><strong>Role</strong>: Account Coordinator</p><p><strong>Company</strong>: Agency client</p><p><strong>Location</strong>: Spokane, Washington OR Seattle, Washington</p><p><strong>Duration</strong>: Variable, project-based</p><p><strong>Hours per week</strong>: Variable, project-based</p><p><br></p><p><strong>Responsibilities</strong>:</p><p>• Participate actively in account meetings, providing updates and ensuring alignment on goals.</p><p>• Record and organize detailed meeting notes for effective follow-up and action items.</p><p>• Assemble and maintain toolkits to support account operations.</p><p>• Input accurate data into Salesforce and maintain up-to-date records.</p><p>• Assist with administrative tasks, such as ordering office supplies and managing billing processes.</p><p>• Provide customer support through call center services, addressing client inquiries and resolving issues.</p><p>• Collaborate with collections teams to handle consumer accounts efficiently.</p>
<p><strong>Robert Half is seeking a Senior QA / SDET (Automation-Focused) to support an insurance organization.</strong></p><p> This role involves supporting and stabilizing an enterprise portal platform following recent team restructuring, while helping expand automated testing capabilities across UI and backend services. The position is <strong>remote</strong> and is a <strong>long-term contract opportunity</strong> with potential to extend. Apply today!</p><p><br></p><p><strong>Job Details:</strong></p><p><strong>Schedule:</strong> Standard business hours</p><p> <strong>Duration:</strong> Long-term contract</p><p> <strong>Location:</strong> Remote</p><p><br></p><p><strong>Job Responsibilities:</strong></p><ul><li>Serve as a senior-level QA resource providing primary QA support for an enterprise portal platform</li><li>Execute and maintain UI automation using <strong>Cypress</strong></li><li>Perform API testing across multiple backend services using <strong>Postman</strong> and code-based automation frameworks</li><li>Contribute to and expand <strong>automated API testing</strong> using <strong>Cucumber / BDD-style frameworks</strong></li><li>Perform manual release testing and QA triage as needed (~40% of role)</li><li>Act as primary QA support for incidents originating from call center escalations</li><li>Investigate issues, validate defects, and partner with developers to resolve code-level problems</li><li>Write and maintain clear, comprehensive test cases and test documentation</li><li>Run <strong>SQL Server queries</strong> to validate test data and test scenarios</li><li>Work within existing <strong>Azure DevOps (ADO) pipelines</strong> to execute automated tests (QA does not build or modify pipelines)</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Shelton, Washington. In this role, you will support various administrative and customer-facing tasks to ensure smooth operations and excellent service delivery. The ideal candidate will excel in managing data, correspondence, and customer interactions with professionalism and efficiency.<br><br>Responsibilities:<br>• Maintain accurate records and tracking systems, both electronically and manually, ensuring compliance with company standards.<br>• Organize and schedule meetings or hearings, including preparing agendas, issuing notifications, and arranging conference spaces.<br>• Interact with the public to assess documentation, determine service eligibility, and issue permits or authorizations.<br>• Process payments, review applications, and distribute necessary forms and informational materials.<br>• Conduct research and compile reports based on historical records and data.<br>• Draft reports, meeting minutes, and correspondence using collected or researched information.<br>• Manage cash transactions, deposits, and documentation related to disbursements, grants, or allocations.<br>• Support special projects and participate in cross-functional administrative initiatives.<br>• Perform general office duties, such as ordering supplies, assembling documents, and managing inter-department correspondence.<br>• Handle public records requests in compliance with applicable guidelines, if assigned as Public Records Officer.
<p>Robert Half is partnering with a reputable financial services company in Federal Way to identify a proactive and detail‑oriented Collections Specialist for a contract engagement. This role is ideal for someone who thrives in a fast‑paced environment, has strong customer service skills, and is comfortable managing a high‑volume collections portfolio.</p><p>Key Responsibilities</p><ul><li>Manage outbound and inbound collection calls to customers regarding past‑due accounts.</li><li>Monitor and maintain the AR aging report, documenting all communication and collection efforts.</li><li>Negotiate and set up payment plans, ensuring compliance with company policies.</li><li>Research account discrepancies and collaborate with clients to resolve billing issues.</li><li>Process payments, update account information, and escalate accounts as needed.</li><li>Partner with internal teams (Billing, Customer Service, Finance) to support accurate and efficient resolution.</li><li>Assist with month‑end AR reporting and special projects as assigned.</li></ul><p><br></p>
<p>We are looking for a welcoming and organized Receptionist to support front office operations for a team in Bellevue, Washington. This short-term contract opportunity (2+weeks) is ideal for someone who enjoys being the first point of contact and thrives in a role that blends customer service with administrative support.</p><p> </p><p><strong>Responsibilities:</strong></p><p>Greet visitors and direct them appropriately</p><p>Answer and route incoming calls and messages</p><p>Maintain a clean and organized reception area</p><p>Manage appointment scheduling and conference room bookings</p><p>Receive and distribute mail and deliveries</p><p>Assist with data entry and document preparation</p><p>Support internal communications and office coordination</p><p>Provide general administrative support to various departments</p>
