<p>One of our thriving clients is looking to add a Financial Reporting Manager to their successful finance team. This candidate should have strong data analysis, systems and operations improvement experience as they will be responsible for the reporting and financial analysis processes, preparing financial statements and reports, fixed asset management, grant accounting, budget management, and assist with process improvement and internal control guidelines. This Financial Reporting Manager will also oversee international business units. The ideal candidate for this role should have strong technical accounting abilities, high attention to detail, and an analytical mindset.</p><p><br></p><p>How you will make an impact</p><p>· Generate monthly, quarterly financial reports & statements</p><p>· Account Reconciliation </p><p>· Prepare quarterly earnings communications</p><p>· Coordinate internal and external audits</p><p>· Build and establish strong client relationships</p><p>· Complete trend and variance analysis</p><p>· Perform financial forecasting</p><p>· Monitor Compliance</p><p>· Recommend areas for revenue generation</p><p>· Assist with ad hoc projects</p>
<p>One of our thriving international clients is looking to add a Senior Financial Reporting Accountant to their finance department. In this role you will be responsible for month-end close activities, hedge accounting, journal entries and accruals, financial compliance, preparation of financial statements, coordination with internal teams and external auditors during quarterly reviews and annual audits, technical accounting research, analyze financial data, monitor internal controls, and assist with process improvement of new accounting policies. This Senior Financial Reporting Accountant will also oversee compliance requirements. The ideal candidate for this role should have strong GAAP knowledge, high attention to detail, and an analytical mindset.</p><p><br></p><p>How you will make an impact</p><p>· Generate monthly, quarterly financial reports & statements</p><p>· Account Reconciliation </p><p>· Prepare monthly financial projections</p><p>· Coordinate internal and external audits</p><p>· Build and establish strong client relationships</p><p>· Perform financial forecasting</p><p>· Monitor reporting models</p><p>· Prepare monthly consolidations</p><p>· Manage the preparation of the filing of sales & use tax </p><p>· Assist with ad hoc projects</p>
<p>Prestigious, international company has reached out to Robert Half to assist them with hiring a full time Accounts Payable Specialist with proven experience processing high-volume, PO and Non-PO invoicing. This Accounts Payable Specialist will assist with receiving, processing, and verifying invoices, assisting with bank cash management, filing income statements, processing bank reconciliations, owning the accounts payable process, assisting with bank deposits, managing cash receipts, spreadsheet maintenance, verifying approvals, assisting with check runs, and reconciling vendor statements. The successful candidate must have excellent Microsoft Excel skills, knowledge of best practices in accounting, and the ability to multi-task.</p><p><br></p><p>Primary Responsibilities</p><p>· Analyze, process, and approve invoices</p><p>· Enter invoices and credits into company ERP system</p><p>· Resolve purchase order disputes/inquiries</p><p>· Oversee accounts payable ledger</p><p>· Schedule and prepare client payments</p><p>· Process: Check Runs, ACH transactions, Online Payments</p><p>· POC for external vendors</p><p>· Assist with invoices adjustments</p><p>· Prepare financial reports</p><p>· Process 1099 form requests</p><p>· Reconcile account transactions</p><p>· Generate vendor statements</p><p>· Investigate and resolve A/P discrepancies</p>
<p>Our client is looking to hire a success driven, Staff Accountant II with strong general ledger expertise. The Staff Accountant II is responsible for performing a variety of accounting tasks, including general ledger maintenance, account reconciliations, financial reporting, and assisting with month-end and year-end close processes. As the Staff Accountant II, you will maintain the general ledger, perform balance sheet analysis, assist with expense analysis and reconciliation, prepare supporting schedules, complete fixed asset reporting, enter payroll journal entries into the ERP system, generate monthly bonus calculations, handle employee expense reimbursements, and provide other accounting support as needed. The ideal candidate for this role should have great problem-solving skills, excellent time-management and strong budgeting/forecasting abilities that will ensure revenue generation.</p><p><br></p><p>Everyday Responsibilities</p><p>· Support daily accounting functions</p><p>· Month End/Year End Close</p><p>· Assist with preparing journal entries</p><p>· Maintain general ledger</p><p>· Prepare and review monthly financial statements</p><p>· Bank Reconciliations</p><p>· Resolve accounting discrepancies </p><p>· Assist with the internal and external audit process</p><p>· Ad hoc financial analysis projects as requested</p>
<p>We have teamed up with a growing client on their search for a Data Entry Clerk with solid technology skills. In this role, you will be responsible for reviewing and auditing customer data, entering and updating data within company systems and databases, processing data cleanups, preparing weekly and monthly reports, reviewing source documents, and providing administrative support as needed. The ideal Data Entry Clerk should have a flair for numbers, excellent research abilities, thorough communication skills, and an expertise in time management.</p><p><br></p><p>What you get to do daily</p><p>· System data entry</p><p>· Process operational cleanup in CRM</p><p>· Database Maintenance</p><p>· Assist with administrative activities</p><p>· Account Reconciliation </p><p>· Maintain and update customer accounts</p><p>· Resolve customer service issues</p><p>· Assist with special projects as needed</p>
We are looking for an experienced Logistics Specialist to oversee and optimize logistical operations, ensuring the efficient flow of goods and materials. This role is integral to maintaining supply chain accuracy and compliance with industry regulations. Located in King of Prussia, Pennsylvania, this is a long-term contract position offering stability and growth opportunities.<br><br>Responsibilities:<br>• Supervise daily logistics activities to ensure smooth production and distribution operations.<br>• Manage and monitor inventory systems to uphold accuracy and reliability.<br>• Coordinate transportation for raw materials, components, and finished goods as needed.<br>• Ensure adherence to safety and regulatory standards throughout all logistical processes.<br>• Collaborate with procurement, planning, and quality teams to align logistics with business goals.<br>• Utilize advanced systems to manage workflows, inventory tracking, and reporting.<br>• Address and resolve logistical challenges to optimize operational efficiency.<br>• Maintain compliance with industry standards, particularly in regulated sectors such as biotechnology.<br>• Support warehouse operations and oversee distribution schedules.
<p>We are looking for an Administrative Assistant to join a team in Plymouth Meeting, Pennsylvania. This is a Contract-to-Permanent position that offers an excellent opportunity to support the compliance department within a Real estate and property management office. The ideal candidate will bring strong organizational skills and attention to detail to ensure smooth daily operations.</p><p><br></p><p>Responsibilities:</p><p>• Perform clerical tasks including filing, scanning, and organizing documents to maintain accurate records.</p><p>• Prepare and generate reports to support compliance and departmental needs.</p><p>• Manage and respond to inbound calls, providing attentive assistance to clients and team members.</p><p>• Utilize Microsoft Office Suite to create and edit documents, spreadsheets, and presentations.</p><p>• Ensure timely and accurate completion of administrative duties to support compliance initiatives.</p><p>• Collaborate with team members to maintain efficient workflows and processes.</p><p>• Assist in maintaining the office environment by ordering supplies and ensuring equipment is functional.</p><p>• Handle sensitive information with discretion and confidentiality.</p><p>• Support the department in meeting deadlines and achieving organizational goals.</p>
<p>We are looking for a dedicated Accountant to join our client in York, Pennsylvania. This position is essential to ensuring accurate financial reporting and analysis, enabling strategic decision-making across the company. The ideal candidate will thrive in a dynamic environment and bring a strong attention to detail, analytical skills, and the ability to collaborate effectively with cross-functional teams.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and consolidate financial statements, including monthly profit and loss reports, cash flow summaries, and other key financial documents for multiple divisions.</p><p>• Oversee month-end and year-end closing activities, such as reconciliations, analysis, and preparation of supporting schedules.</p><p>• Analyze financial data to create forecasts and models that aid in operational and strategic planning.</p><p>• Present monthly financial results to management.</p><p>• Lead the preparation and development of the annual budget, ensuring accuracy and alignment with company goals.</p><p><br></p>
<p>We are looking for a highly organized and attentive Executive Assistant to join a team in Wayne, Pennsylvania. In this role, you will provide essential administrative support to executives within a collaborative and fast-paced environment. This is a Contract to permanent position with opportunities for career growth.</p><p><br></p><p>Responsibilities:</p><p>• Manage executive calendars, ensuring all appointments and meetings are scheduled effectively.</p><p>• Coordinate comprehensive travel arrangements, including booking flights, accommodations, and transportation.</p><p>• Prepare for executive meetings by organizing materials, agendas, and managing follow-ups.</p><p>• Act as a liaison between executives and internal or external stakeholders, maintaining integrity and confidentiality.</p><p>• Handle expense reports and reconciliation using tools like Concur.</p><p>• Organize and prioritize incoming communication, ensuring timely responses and resolutions.</p><p>• Support the team with various administrative tasks to enhance operational efficiency.</p><p>• Maintain detailed records and documentation for internal tracking and reporting.</p><p>• Collaborate with other executive assistants to foster a positive and supportive work environment.</p><p>• Utilize software tools like Zoom and the Office Suite for scheduling, communication, and documentation.</p>
<p>We are seeking a detail‑oriented <strong>Rebates Specialist </strong>to manage and optimize customer and vendor rebate programs. This role oversees the full rebate lifecycle—from setup and tracking to accurate processing, reporting, and reconciliation. The ideal candidate is analytical, highly organized, and comfortable working with cross‑functional teams.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage rebate programs from setup through payment, ensuring accuracy and compliance.</li><li>Maintain detailed records of rebate agreements, pricing, terms, and eligibility.</li><li>Serve as the primary contact for rebate‑related inquiries across internal teams, vendors, and customers.</li><li>Analyze rebate data, identify trends, and prepare reports on financial impact.</li><li>Process rebate calculations, payments, accruals, and reconciliations.</li><li>Support audits, policy compliance, and continuous process improvement.</li><li>Coordinate GPO, promotional, and purchase‑based rebate programs.</li><li>Maintain documentation and assist with automation opportunities.</li></ul>
<p>Are you highly organized, detail-driven, and thrive in a fast-paced office environment? We’re looking for a motivated Administrative Assistant to join a growing team in Harrisburg, PA. This role is perfect for someone who enjoys being the backbone of office operations and takes pride in keeping things running smoothly and efficiently.</p><p><br></p><p>Responsibilities:</p><ul><li>Schedule and coordinate meetings, hearings, conferences, trainings, and travel arrangements</li><li>Organize and maintain electronic and physical files, calendars, databases, and document management systems</li><li>Draft, proofread, and distribute correspondence, reports, agendas, and presentation materials</li><li>Provide on-site and logistical support for meetings, hearings, conferences, and training sessions</li><li>Assist with legal and litigation tasks, including document preparation, case file maintenance, and law library updates</li><li>Manage financial processes such as invoices, vouchers, petty cash, and office supply orders</li><li>Operate, troubleshoot, and coordinate repairs for office equipment and technology in collaboration with vendors or IT support</li><li>Support budgeting activities, office maintenance, and reception duties</li><li>Perform general administrative tasks to enhance overall office efficiency</li></ul>
We are looking for a skilled Financial Analyst to join our dynamic Financial Planning and Analysis team in Mechanicsburg, Pennsylvania. In this role, you will play a pivotal part in supporting the financial success of hospitals nationwide through detailed reporting, analytics, and collaboration with key stakeholders. Your expertise will be instrumental in driving informed decision-making and improving operational performance.<br><br>Responsibilities:<br>• Prepare and deliver accurate financial forecasts and reports to assist operational leaders in strategic decision-making.<br>• Analyze and interpret large data sets to perform research, modeling, and strategic evaluations aimed at enhancing performance and patient satisfaction.<br>• Contribute to the creation of annual budgets and assist in presenting inpatient budget plans.<br>• Collaborate with Directors of Finance and Business Development to conduct pro forma analyses for acquisitions, start-ups, and relocations.<br>• Examine consolidated financial statements to identify trends and variances.<br>• Perform market analyses and calculate contract rates, considering the potential impact of regulatory changes on hospital operations.<br>• Undertake complex ad hoc projects to address the specific needs of hospitals and leadership teams.<br>• Provide actionable insights through financial modeling and variance analysis.<br>• Support strategic initiatives by leveraging advanced data mining techniques.
<p>We are looking for a skilled Accounting Analyst to join our team in Lancaster, Pennsylvania. This is a long-term contract position where you will play a pivotal role in ensuring the accuracy and compliance of accounting processes. The ideal candidate will have strong analytical skills and experience in risk assessment, testing procedures, and financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute manual test scripts to assess financial processes and compliance.</p><p>• Conduct audits to identify risks and ensure adherence to accounting standards.</p><p>• Collaborate with bank employees to investigate issues and determine root causes.</p><p>• Analyze accounts payable (AP) and accounts receivable (AR) processes to improve efficiency.</p><p>• Perform account reconciliations to verify accuracy and resolve discrepancies.</p><p>• Monitor billing functions to ensure timely and correct invoicing.</p><p>• Evaluate financial data to identify and mitigate potential risks.</p><p>• Document findings and prepare detailed reports for management review.</p><p>• Assist in implementing corrective actions to address compliance gaps.</p><p>• Support ongoing improvements to accounting systems and practices.</p><p><br></p><p>If interested, please send resume eon a word document to Jim.Kirk@Roberthalf com</p>
<p>We are looking for a skilled Bookkeeper to join our team in Downingtown, Pennsylvania. This contract position is ideal for someone who thrives in a fast-paced environment and has experience managing financial operations. Initially part-time, this role offers potential for growth and eventual long-term opportunities.</p><p><br></p><p>Responsibilities:</p><p>• Oversee high-volume accounts payable processes, including performing detailed 3-way matching between purchase orders, receiving documents, and vendor invoices.</p><p>• Communicate with vendors to resolve invoice discrepancies and address missing inventory concerns.</p><p>• Take ownership of month-end closing procedures, ensuring draft financials are prepared by the 10th and finalized statements by the 15th of each month.</p><p>• Handle daily cost allocation activities and conduct monthly inventory to ensure accuracy.</p><p>• Maintain general ledger schedules and accurately record payroll.</p><p>• Perform bank reconciliations to ensure financial records align with actual transactions.</p><p>• Support inventory management by tracking and allocating costs</p><p>• Collaborate with team members to improve financial processes and ensure compliance with accounting standards.</p>
Duties/ Responsibilities:<br> Responsible for monthly journal entries including recurring, month end and ad hoc.<br> Responsible for account reconciliations and maintenance of reconciliation binder.<br> Track and record all prepaid expenses.<br> Track and record the depreciation of all company assets.<br> Responsible for tracking and reconciliation of all intercompany accounts.<br> Responsible for Accounts Receivable and posting of cash receipts.<br> Account analysis<br> Company Payroll<br> Bank reconciliations<br> Assist the Controller with financial closes.<br> Serve as backup to the other members of the Finance Department.<br> Assist the Controller with all outside reviews and audits.<br> Performs other related duties as necessary or assigned.<br><br>Required Skills/ Abilities:<br> Excellent written and verbal communication skills.<br> Excellent organizational and time management skills.<br> Proficient in accounting software (experience with Foundations software a plus).<br> Proficient in Microsoft Office Suite or similar software.<br> Self-starter but will also work with a team<br> Must have great communication & collaboration skills to support personnel, management and clients on a<br>regular basis.<br> Must have organizational skills and be able to prioritize responsibilities.
We are looking for a skilled Network Security Administrator to join our team in Exton, Pennsylvania. In this role, you will safeguard our organization's IT infrastructure by ensuring robust security measures are in place and effectively maintained. Your expertise will contribute to the continuous improvement of our security systems, while also providing support for end users and proactively addressing potential vulnerabilities.<br><br>Responsibilities:<br>• Administer and configure IT security servers, appliances, and endpoint programs to ensure optimal functionality.<br>• Perform installations, upgrades, and replacements of security-related software and hardware as needed.<br>• Monitor security systems for alerts, respond to incidents, and escalate issues when necessary.<br>• Assess the security of the organization's infrastructure and recommend improvements to strengthen overall security.<br>• Troubleshoot and resolve issues with IT security equipment and applications.<br>• Conduct scheduled security scans, implement remediation processes, and address vulnerabilities.<br>• Manage and prioritize security-related tickets from the service desk, providing first-level support and coordinating resolutions.<br>• Develop and maintain policies and procedures related to IT security operations.<br>• Participate in audits, penetration tests, and disaster recovery exercises to ensure compliance and readiness.<br>• Contribute to the development and enhancement of organizational security programs and initiatives.
<p>Successful, real estate firm seeks a hands-on Accounting Manager to oversee the financial operations of their real estate development team. This role will be responsible for managing project budgets, preparing reconciliations, completing tenant lease provisions, reviewing project cost reports, assisting with cash flow forecasting, posting journal entries, reconciling intercompany accounts, drafting financial statements, ensuring accurate and timely processing of bank reconciliations, overseeing the month/annual close process, performing general ledger analysis, and ensuring compliance with GAAP. We are looking for an Accounting Manager with a solid financial analysis skillset, excellent communication and interpersonal skills, strong understanding of GAAP standards, and the capacity to multi-task while meeting crucial deadlines.</p><p><br></p><p>What you get to work on daily</p><p>· Maintain general ledger accounts</p><p>· Budgeting & Forecasting</p><p>· Account Reconciliation</p><p>· Manage month-end/year-end audits</p><p>· Fixed Asset Monitoring</p><p>· Account Analysis</p><p>· Preparing cash flow reports</p><p>· Review loan requirements</p><p>· Prepare financial statements/reports</p>
<p>Our client, a well-known, international manufacturing company is looking for a highly skilled Senior Cost Accountant to join their team in the Malvern, Pennsylvania area. In this role, you will serve as a key finance partner to plant and operations leadership, driving standard costing accuracy and providing insights that influence critical business decisions. You will lead core cost and inventory accounting processes and collaborate across departments to enhance reporting quality, strengthen controls, and support strategic initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Manage essential manufacturing cost accounting tasks, including supporting monthly closes, reviewing transactions, and reconciling inventory and cost accounts.</p><p>• Conduct and review balance sheet reconciliations, promptly resolving discrepancies while ensuring proper documentation and compliance with controls.</p><p>• Analyze plant-level financial results for accuracy and consistency, ensuring adherence to reporting standards across all locations.</p><p>• Oversee standard costing processes, including setting and updating standards, and ensuring the accuracy of costing inputs such as raw materials and production conditions.</p><p>• Maintain cost-related master data, including bills of materials (BOMs), raw material standards, and transfer pricing updates.</p><p>• Evaluate and interpret operational performance metrics, such as cost variances, absorption rates, and yield analyses, providing actionable recommendations to leadership.</p><p>• Support budgeting and forecasting processes, including developing analytical models to compare actual costs to budgets and assist in long-term planning.</p><p>• Coordinate physical inventory counts, ensuring accurate execution, reconciliation, and implementation of improvement measures.</p><p>• Lead cross-functional initiatives to enhance production reporting and optimize costing processes, collaborating with IT and other stakeholders to implement system enhancements.</p><p>• Act as a liaison between operations, engineering, supply chain, and finance, ensuring alignment in costing practices and timely decision support.</p><p>Company offers a comprehensive benefits package including a bonus plan, 401k with match, health/vision/dental insurance, competitive PTO and holidays. </p>
<p>Reputable services company located in the Greater Philadelphia area is looking to staff a tech savvy, Project Coordinator with proven estimating abilities. This Project Coordinator will provide administrative support to project teams, ensuring smooth coordination of project activities, documentation, and communication. In this role, the Project Coordinator will also review and confirm lead activities, complete internal audits of all active projects, assist with drafting invoices and expense reporting, monitor task completion, identify potential project risks, and ensure project processes and standards are followed. The ideal candidate must have excellent organizational skills, solid time management skills, and the ability to work in a fast paced environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Track and manage job file statuses to ensure all documentation is accurate and up to date.</li><li>Collaborate daily with production teams to gather and verify onsite documentation.</li><li>Prepare and review estimates based on scope details and photographs provided by production crews.</li><li>Ensure compliance with client requirements and program standards.</li><li>Audit job files thoroughly to confirm that all completed work aligns with the estimate.</li><li>Handle job close-out activities, including coordinating with the accounting team for accurate invoicing.</li><li>Provide support to other departments as needed to ensure operational efficiency.</li></ul>
<p>Are you a detail‑driven HR professional who enjoys being the backbone of smooth people operations? Do you take pride in accuracy, organization, and supporting employees behind the scenes? We’re seeking a motivated HR Specialist to join a team in Enola and help deliver a seamless employee experience. This role is perfect for someone who loves HR operations, compliance, and employee support—and wants to grow their HR career in a collaborative environment.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Administer employee records, HRIS data, and personnel files</li><li>Support onboarding, offboarding, and employee status changes</li><li>Coordinate benefits administration and assist with employee inquiries</li><li>Assist with payroll inputs, audits, and reporting</li><li>Ensure compliance with federal, state, and local employment regulations</li><li>Support recruitment logistics, postings, and background checks</li><li>Prepare HR reports and assist with process improvements</li><li>Serve as a reliable point of contact for routine HR questions</li></ul><p><br></p>
<p>We are looking for an experienced Accounting Manager to join our Full-Time Engagement Professionals Team! As an Accounting Manager, Full-Time Engagement Professional (FTEp), you will play a critical role as a dedicated, full-time employee deployed to client engagements for interim leadership, complex project work, or steady-state support. You will manage accounting operations, ensure accuracy and integrity of financial reporting, and lead or supervise key functions such as GL, month- and year-end close, and process improvements.</p><p><br></p><p><strong>Primary Responsibilities:</strong></p><ul><li>Oversee day-to-day accounting operations, including accounts payable/receivable, general ledger, and payroll.</li><li>Manage and mentor accounting staff assigned to client projects.</li><li>Prepare, review, and analyze financial statements and reports to assure timely and accurate completion.</li><li>Ensure compliance with US GAAP, company policies, and applicable regulatory requirements.</li><li>Coordinate and lead month-end and year-end close processes.</li><li>Monitor and maintain effective internal controls over accounting procedures and systems.</li><li>Support external audits, including documentation and reconciliations.</li><li>Identify areas for improvement within accounting processes and recommend best practices to drive efficiency.</li><li>Work across diverse client environments and industries, adapting to new software, systems, and workflows as needed.</li></ul><p><br></p><p><br></p><p><br></p>
<p>We are looking for a detail-oriented Staff Accountant to join our manufacturing company. This position offers an excellent opportunity for growth and skill development. The ideal candidate will have experience in sales tax and general accounting functions, including working with the general ledger and reconciling accounts.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Prepare and review corporate tax returns to ensure compliance with regulations.</p><p>• Manage sales tax processes, including calculations and filings.</p><p>• Record and reconcile journal entries in the general ledger.</p><p>• Perform account reconciliations to maintain accurate financial records.</p><p>• Assist in the preparation and analysis of financial statements.</p><p>• Collaborate with internal teams to ensure accurate reporting and documentation.</p><p>• Maintain organized and up-to-date accounting records.</p><p>• Support audits by providing relevant documentation and explanations.</p><p>• Identify and resolve discrepancies in financial data.</p><p>• Utilize accounting software, including JD Edwards or comparable systems, for efficient processing.</p>
<p>Our client is looking for a meticulous and motivated Staff Accountant to join their team in Allentown, Pennsylvania. In this role, you will handle key accounting functions such as month-end close activities, cash management, and fixed asset accounting, while ensuring accuracy and compliance in financial reporting. This position offers an exciting opportunity to contribute to a dynamic finance team and further develop your accounting expertise.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and post journal entries during monthly close processes to ensure accurate financial reporting.</p><p>• Reconcile accounts and maintain comprehensive financial schedules on a monthly basis.</p><p>• Process payments through various channels, including checks, bank portals, and vendor platforms, while ensuring timely execution.</p><p>• Monitor cash activity and assist with ongoing cash management tasks.</p><p>• Set up new fixed assets and leases, and support reconciliation processes for lease accounting.</p><p>• Administer the company’s credit card program, reviewing expenses and ensuring proper coding and documentation.</p><p>• Collaborate with employees to resolve discrepancies in expense reports and missing receipts.</p><p>• Navigate accounting systems to complete daily tasks and maintain data integrity.</p><p>• Conduct variance analyses and prepare ad hoc financial reports as needed.</p><p>• Partner with internal teams to uphold compliance with accounting policies and deadlines.</p>
<p>We are looking for a highly organized Dispatcher to join a team in Plymouth Meeting, Pennsylvania. This is a Contract to permanent position, offering an excellent opportunity for growth and stability within a dynamic work environment. The ideal candidate will excel in managing high volumes of inbound and outbound calls, scheduling, and coordinating logistics with efficiency and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Handle a high volume of inbound and outbound calls, ensuring timely communication with clients and stakeholders.</p><p>• Schedule and dispatch services effectively, maintaining accuracy and attention to detail.</p><p>• Perform data entry tasks with precision, maintaining up-to-date records and documentation.</p><p>• Coordinate logistics to ensure smooth operations and timely service delivery.</p><p>• Utilize computer-aided dispatch systems to manage workflows and assignments.</p><p>• Provide excellent customer service to address inquiries and resolve issues promptly.</p><p>• Collaborate with team members to ensure seamless communication and operational efficiency.</p><p>• Monitor and adjust schedules as needed to accommodate changing priorities.</p><p>• Maintain organized records and follow company protocols to ensure compliance.</p><p>• Support the team in meeting performance goals and deadlines.</p>
<p>We are looking for an experienced Customer Service Representative to join a team in Conshohocken, Pennsylvania. This is an onsite contract-to-permanent position, offering an excellent opportunity to grow within a dynamic and fast-paced environment. You will play a key role in ensuring customer satisfaction by addressing inquiries, resolving issues, and supporting client needs effectively.</p><p><br></p><p>Responsibilities:</p><p>• Handle customer account requests, including updating payment methods, adjusting due dates, and resolving account-related concerns.</p><p>• Collaborate with merchants and internal departments to resolve installation or product-related challenges.</p><p>• Escalate complex or sensitive issues, such as legal or regulatory concerns, to the appropriate team for resolution.</p><p>• Provide accurate information and assistance to clients through inbound and outbound calls.</p><p>• Maintain thorough and organized documentation of all customer interactions and resolutions.</p><p>• Utilize Google Suite and proprietary software systems to manage customer information efficiently.</p><p>• Participate in ongoing training and development to stay updated with company policies and procedures.</p><p>• Actively contribute to team goals by ensuring timely and detail-oriented support for all customer inquiries.</p><p>• Offer voluntary weekend support for overtime as needed.</p><p>• Work closely with team members to ensure seamless communication and service delivery.</p>