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5 results for Records Specialist in El Segundo, CA

Collections Specialist

Tustin, CA
onsite
Temporary / Contract
25 - 29 USD / Hourly
🚀 High-Volume Collections Specialist (Call Center Environment)Are you a driven communicator who thrives in a fast-paced, high-energy environment? Do you enjoy problem-solving, hitting goals, and turning challenging conversations into positive outcomes? If so, we want to meet you!Our team is looking for a motivated and detail-oriented High-Volume Collections Specialist who can confidently manage a busy call queue while delivering a top-notch customer experience. This is a great opportunity to join a results-driven team where your performance makes a direct impact.💼 What You’ll Do<ul><li>Make a high volume of outbound calls to customers with past-due accounts—own your pipeline and drive resolutions</li><li>Handle inbound calls with professionalism, empathy, and a solutions-oriented mindset</li><li>Negotiate payment plans and settlements within approved guidelines to maximize recovery</li><li>Accurately update and maintain customer account details in the system</li><li>Follow up on payment commitments and ensure timely resolution</li><li>Consistently meet or exceed weekly/monthly collection goals and performance metrics</li><li>Partner cross-functionally to resolve complex account issues</li><li>Escalate accounts when needed while maintaining ownership of outcomes</li><li>Ensure full compliance with all federal, state, and company collection policies</li><li>Deliver a positive customer experience—even in challenging conversations</li></ul>✅ What You Bring<ul><li>Experience in high-volume collections, call center, or customer service environments</li><li>Strong communication skills with the ability to negotiate effectively and build rapport quickly</li><li>Ability to multitask, prioritize, and stay organized in a fast-paced, metrics-driven setting</li><li>Comfort working toward goals, quotas, and performance KPIs</li><li>Solid computer skills (MS Office, collections or accounting systems)</li><li>High attention to detail and accuracy in documentation</li><li>High school diploma or equivalent required (additional finance/collections training is a plus)</li></ul>🌟 Why You’ll Love This Role<ul><li>High-energy, team-oriented environment</li><li>Clear performance goals with opportunity to excel</li><li>Make a real impact by helping customers find solutions</li><li>Opportunity to sharpen your negotiation and communication skills</li></ul>
2026-06-23T00:00:00Z

Collections Specialist

Huntington Beach, CA
onsite
Temporary / Contract
25 - 29 USD / Hourly
Are you someone who thrives on building relationships while driving results? We’re partnering with a well-established organization in Huntington Beach to bring on a Collections Specialist for a long-term contract opportunity. This role is ideal for someone who enjoys balancing customer communication with problem-solving and wants to make a direct impact on cash flow and client experience.You’ll play a key role in keeping accounts on track, partnering with retail clients, and helping resolve outstanding balances in a way that’s both strategic and customer-focused. What You’ll Do<ul><li>Own your portfolio: Manage a book of 50–100 commercial accounts, proactively following up to drive timely payments and reduce aging balances.</li><li>Build strong client relationships: Communicate with retail clients via email and written correspondence to resolve past-due invoices and maintain positive partnerships.</li><li>Drive collections strategy: Utilize tools and systems to send automated notices, including final demand communications for seriously delinquent accounts.</li><li>Problem-solve with purpose: Investigate billing discrepancies and collaborate with clients to find practical, win-win solutions.</li><li>Keep everything organized: Maintain accurate, up-to-date records of collection activity and account status within JD Edwards EnterpriseOne and related systems.</li><li>Analyze and prioritize: Review aging reports and strategically focus your efforts based on risk, payment trends, and account history.</li><li>Partner internally: Work cross-functionally to resolve invoice issues and support decisions around account closure.</li><li>Leverage data: Create and maintain Excel tracking reports to monitor collection progress and provide visibility into outstanding receivables.</li></ul>Why This Role Stands Out<ul><li>Long-term stability with a reputable company</li><li>Opportunity to own your accounts and make a measurable impact</li><li>Blend of customer interaction + analytical problem-solving</li><li>Exposure to JD Edwards EnterpriseOne and structured collections processes</li></ul>
2026-06-25T00:00:00Z

Collections Specialist

Woodland Hills, CA
onsite
Temporary / Contract
23.75 - 30 USD / Hourly
We are looking for a detail-oriented Collections Specialist to support receivables and payment follow-up efforts for a Long-term Contract position in Woodland Hills, California. This role is well suited for someone who communicates clearly, works comfortably across multiple platforms, and can manage collection activities with accuracy and professionalism. The ideal candidate brings strong spreadsheet skills, solid command of Microsoft Office tools, and the flexibility to collaborate effectively in a team-driven environment. Responsibilities: • Manage commercial and consumer collection activities by contacting customers regarding outstanding balances and coordinating timely payment resolution. • Review aging reports, account histories, and billing records to identify delinquent accounts and determine appropriate follow-up actions. • Document collection efforts thoroughly in internal systems and maintain accurate records of customer communications, disputes, and payment commitments. • Work closely with billing, credit, and cross-functional teams to address account issues, resolve discrepancies, and support efficient account reconciliation. • Use Excel and other Microsoft Office applications to track account status, prepare reports, and analyze collection performance trends. • Communicate professionally by phone and in writing to negotiate payment arrangements while preserving positive customer relationships. • Adapt quickly to new tools, processes, and system workflows as business needs evolve. • Support process improvement efforts by identifying recurring collection challenges and recommending practical solutions.
2026-06-19T00:00:00Z

Routing Specialist

South Gate, CA
onsite
Temporary to Hire
22.8 - 26.4 USD / Hourly
We are looking for a Routing Specialist to support logistics operations in California. This contract opportunity with potential for a permanent role is ideal for someone who enjoys coordinating transportation activity, maintaining accurate shipment data, and keeping deliveries on schedule in a fast-moving environment. The person in this role will work closely with internal teams and external partners to improve route efficiency, address service issues quickly, and help ensure day-to-day freight movement runs smoothly. Responsibilities: • Create and adjust transportation routes to improve delivery timing, equipment utilization, and overall service performance. • Track shipment activity using Excel and logistics systems, producing clear updates and reports for operational planning. • Partner with drivers, dispatch, warehouse staff, and customer-facing teams to keep freight moving according to schedule. • Investigate delays, service disruptions, and routing exceptions, then take prompt action to resolve issues and minimize impact. • Maintain organized records related to loads, route changes, transportation costs, billing details, and operational activity. • Communicate with carriers, customers, and internal stakeholders to provide status updates and support service expectations. • Use tools such as ERP, CRM, and transportation platforms including CargoWise to manage shipment information and workflow accuracy. • Support compliance with transportation procedures, customs-related requirements, and company standards across daily operations.
2026-06-25T00:00:00Z

Medical Insurance Collections Specialist

Van Nuys, CA
onsite
Temporary to Hire
24.12 - 30.8 USD / Hourly
Join a mission-driven healthcare team where your expertise directly impacts patient care and organizational success. We are seeking an experienced Hospital Medical Collections Specialist to support revenue cycle operations in a fast-paced hospital environment. This Hospital Medical Collections Specialist opportunity is ideal for a detail-oriented professional with a strong background in hospital billing, insurance follow-up, and complex claims resolution across inpatient and outpatient accounts. In this role, you will play a critical part in maximizing reimbursement, resolving denied and underpaid claims, and partnering with internal teams to improve financial outcomes. The ideal candidate thrives in a collaborative environment, understands payer regulations, and is highly skilled in navigating hospital collections with urgency and accuracy.What You’ll Do<ul><li>Drive resolution of outstanding hospital claims by reviewing account status, contacting payers, and securing timely reimbursement.</li><li>Manage collection activity across a diverse portfolio of insurance plans, including Medicare Managed Care, Medi-Cal Managed Care, commercial payers, and HMO/PPO products.</li><li>Research denied and underpaid claims, identify root causes, and prepare compelling appeals with supporting documentation.</li><li>Handle both inpatient and outpatient hospital billing accounts while ensuring compliance with payer requirements and contractual guidelines.</li><li>Analyze payment activity, billing edits, and account trends to identify reimbursement barriers and implement corrective actions.</li><li>Maintain thorough and accurate documentation of payer communication, follow-up activity, and account resolution steps.</li><li>Collaborate closely with billing, coding, and revenue cycle teams to resolve claim discrepancies and improve collection performance.</li><li>Adapt to department workflows and support Collector I-level processes and training initiatives as needed.</li></ul>What We’re Looking For<ul><li>Proven experience in hospital billing and medical collections within an acute care or healthcare revenue cycle environment.</li><li>Strong understanding of managed care plans, denial management, appeals, and payer follow-up processes.</li><li>Experience working with inpatient and outpatient hospital claims.</li><li>Excellent analytical, communication, and problem-solving skills.</li><li>Ability to prioritize workload, meet deadlines, and work efficiently in a high-volume environment.</li><li>Strong attention to detail and commitment to accuracy.</li></ul>
2026-06-24T00:00:00Z