<p>A Hospital in Los Angeles is in the need of a Medical Billing Support Services Associate to join its healthcare team in Los Angeles. In this role, the Medical Billing Support Services Associate will play a crucial part in ensuring the accurate processing of cash receipts, managing patient eligibility reviews, and resolving recoupment statuses. The Medical Billing Support Services Associate must have strong background in medical billing and a commitment to excellence.</p><p>(This position will be a hybrid/remote role) </p><p><br></p><p>Responsibilities:</p><p>• Process cash receipts from both automated and manual payers, ensuring compliance with established procedures.</p><p>• Research and analyze unposted or unapplied cash to facilitate timely resolution and posting.</p><p>• Investigate unapplied cash receipts and escalate issues to supervisors when necessary.</p><p>• Reverse balances and adjust credits or debits to correct billing errors and payment applications.</p><p>• Review correspondence related to refunds or recoupments, taking appropriate actions such as issuing refund requests or submitting disputes.</p><p>• Evaluate credit balances and issue refunds to payers in an accurate and timely manner.</p><p>• Collaborate with Finance and other Revenue Cycle departments to streamline cash posting, balancing, and reconciliation processes.</p><p>• Address issues related to payment postings or refunds and communicate updates to management.</p><p>• Cross-train in billing processes, including charge entry, insurance eligibility verification, and resolving billing edits.</p><p>• Assist with special projects assigned by leadership, such as audits, payer compliance reviews, and case-specific billing and collections.</p>
We are looking for a success-driven Customer Service Representative to join our team in Cerritos, California. In this Contract to permanent position, you will play a key role in supporting clients by ensuring their needs are addressed efficiently and professionally. If you excel in communication, organization, and problem-solving, this opportunity is ideal for you.<br><br>Responsibilities:<br>• Handle incoming calls and respond promptly to customer inquiries with professionalism and accuracy.<br>• Manage email correspondence, ensuring timely and effective communication.<br>• Perform data entry tasks to maintain accurate customer records and order information.<br>• Assist with order processing and entry, ensuring all details are verified and completed.<br>• Schedule appointments and coordinate showroom visits as needed.<br>• Provide support to clients through inbound and outbound calls, addressing any concerns or questions.<br>• Utilize Microsoft Word and Excel to create documents and manage data effectively.<br>• Maintain a high level of organization while multitasking in a fast-paced environment.<br>• Collaborate with team members to enhance customer satisfaction and streamline processes.
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!</p><p>· Assist customers in Spanish and English over the phone </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems </p><p><br></p><p><br></p>
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in City of Industry, California. This is a Contract-to-Permanent position, offering an excellent opportunity for growth while delivering exceptional support to our customers. The ideal candidate will bring strong communication skills and a commitment to providing outstanding service in a fast-paced environment.<br><br>Responsibilities:<br>• Provide prompt and attentive assistance to customers through phone and email channels.<br>• Address customer inquiries and resolve issues with accuracy and efficiency.<br>• Support collection activities, including contacting customers regarding overdue accounts (training will be provided).<br>• Maintain accurate and organized records of customer interactions and transactions.<br>• Collaborate with team members to ensure consistent and high-quality service delivery.<br>• Follow established procedures and guidelines to meet company standards.<br>• Handle sensitive information with confidentiality and integrity.<br>• Assist in identifying and implementing improvements to customer service processes.<br>• Communicate effectively with customers while maintaining a positive attitude.<br>• Participate in team meetings and contribute to achieving department goals.
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!</p><p>· Assist customers in Spanish and English over the phone</p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California, on a contract basis. In this role, you will provide essential support to our banking branch by delivering excellent customer service and managing daily teller operations. This position offers a 90-day contract duration with the potential for extension based on branch requirements.<br><br>Responsibilities:<br>• Process a variety of banking transactions efficiently, including deposits, withdrawals, and check cashing.<br>• Handle cash accurately and securely while adhering to company policies and procedures.<br>• Deliver exceptional customer service by addressing inquiries and resolving account-related issues.<br>• Maintain a detail-oriented and friendly demeanor in all customer interactions.<br>• Assist in managing heavy retail traffic within the branch.<br>• Support branch operations by ensuring compliance with regulatory and security standards.<br>• Respond to inbound calls promptly, providing accurate information and assistance.<br>• Collaborate with team members to meet branch goals and ensure smooth daily operations.<br>• Utilize order entry systems effectively to process transactions and customer requests.<br>• Uphold the confidentiality and security of customer information at all times.
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
<p>We are proud to represent a fast-growing, client-focused mortgage brokerage in Irvine that is redefining the home financing experience.</p><p>As a Customer Service Representative on a contract to hire basis, you’ll be the voice of our brand connecting with motivated homebuyers, building trust, and driving success. This is an exciting opportunity to join a collaborative team where your contributions directly impact growth and client satisfaction.</p><p>What You’ll Do</p><ul><li>Engage & Convert: Respond to inbound leads and follow up with warm prospects via phone, email, and CRM to build lasting relationships.</li><li>Drive Results: Schedule appointments for loan officers, assist with pre-qualification, and help clients take the next step toward homeownership.</li><li>Collaborate & Grow: Partner with referral sources and internal teams to maximize opportunities and deliver exceptional service.</li></ul><p>What We’re Looking For</p><ul><li>Sales Savvy: Strong communication and relationship-building skills with a passion for helping people.</li><li>Goal-Oriented: Motivated by targets and thrives in a fast-paced environment.</li><li>Tech-Comfortable: Experience with CRM systems and digital communication tools.</li><li>Mortgage Knowledge: No Mortgage Knowledge necessary! We will train up on all our services</li></ul><p>Why Join Us?</p><ul><li>Growth Potential: Contract-to-hire with clear pathways for advancement to loan officer (we will sponsor loan officer certifications).</li><li>Commission Opportunity: Once hired on permanently, you’ll earn competitive commissions on closed deals your success pays off!</li><li>Supportive Culture: Work with a team that values integrity, collaboration, and innovation.</li><li>Impactful Work: Help clients achieve one of life’s biggest milestones homeownership.</li><li>Competitive Compensation: Base pay plus performance incentives once hired on.</li></ul><p><br></p>
We are looking for a Customer Service Representative to join our team in Irvine, California. In this role, you will provide excellent support to customers through inbound call handling, addressing inquiries, and resolving warranty or dispute issues as needed. This is a Contract to permanent position, offering a great opportunity for detail oriented growth.<br><br>Responsibilities:<br>• Manage inbound calls with attention to detail and efficiency, ensuring customer inquiries are addressed promptly.<br>• Provide assistance and solutions for warranty-related questions and disputes.<br>• Deliver excellent customer service by maintaining a courteous and helpful attitude.<br>• Accurately document customer interactions and resolutions within the system.<br>• Collaborate with team members to ensure consistent service delivery.<br>• Utilize company-specific software and Microsoft Office Suite to manage tasks and communications.<br>• Learn and apply knowledge of furniture-related products to better assist customers.<br>• Follow company policies and procedures to ensure compliance and quality standards.
<p><br></p><p>We are seeking a <strong>Customer Care Representative</strong> to be the face of our company for our clients. This role is ideal for someone who is highly organized, professional, and passionate about providing excellent customer service. You will play a critical role in ensuring that our clients receive timely, accurate, and friendly service.</p><p>Key Responsibilities:</p><ul><li>Provide exceptional customer service via phone, email, and other communication channels.</li><li>Process and manage orders accurately and efficiently.</li><li>Handle customer inquiries, complaints, and requests with professionalism and care.</li><li>Collaborate with internal teams to ensure timely order fulfillment and issue resolution.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Support the continuous improvement of processes to enhance customer satisfaction.</li></ul><p> </p><p> </p><p><br></p>
<p>Reputable law firm with excellent staff tenure is looking for a skilled Attorney with expertise in employment litigation to join our team in Sherman Oaks, California. The ideal candidate will have a proven track record in handling complex cases and delivering high-quality legal work. This position offers the opportunity to work with high-profile clients, including Fortune 500 companies, in a collaborative and detail-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage employment litigation cases from inception to resolution, ensuring all legal processes are handled efficiently.</p><p>• Conduct thorough legal research and draft motions, briefs, and other documentation with exceptional attention to detail.</p><p>• Oversee discovery processes, including drafting requests, responses, and coordinating depositions.</p><p>• Analyze case details and develop strategic approaches to ensure the best outcomes for clients.</p><p>• Engage in motion practice, presenting arguments effectively in court.</p><p>• Collaborate with partners to maintain the firm's commitment to delivering quality work.</p><p>• Build and maintain strong relationships with clients, providing clear communication and expert legal advice.</p><p>• Handle case management duties, including scheduling and compliance with deadlines.</p><p>• Work on high-stakes cases involving Fortune 500 companies and other prestigious clients.</p><p>• Ensure billable hours are met with a target of 1,800 annually.</p><p><br></p><p>To apply, submit resumes to Vice President, Quidana Dove at Quidana.Dove<at>RobertHalf.<com></p>
<p>Robert Half Legal has partnered with a <strong>multi office plaintiff law firm</strong> in Irvine looking for a full time Litigation Associate. The firm has roughly 20 attorneys across California, Hawaii, Arizona and New Mexico and their main practice areas include construction defect, class action and consumer law. <strong>They represent individuals, not big corporations, and take pride in that. </strong></p><p><br></p><p>This is truly a family-oriented environment where the partners care about their employees. They are open to any type of background (plaintiff, defense, or entry level) as they are willing to train. The role will have a hybrid work model with a few days remote possible after training.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Independently work with a partner to manage a heavy caseload</li><li>Draft pleadings, motions, and discovery</li><li>Prepare for trial</li><li>Regularly attend court appearances, depositions, and meetings</li><li>Communicate with clients and draft status reports</li></ul><p><strong><u>Perks of Company</u></strong>:</p><ul><li>Firm brings in lunch once or twice a week (this week they had a Bastille Day breakfast, the office manager brought in French food)</li><li>“We are doing something to help people! These are homeowners who have put a big deposit on a house… it’s very rewarding in that matter, rather than working for a corporation to make more money.” – office manager</li><li>Everyone who works here is very smart! The attorneys are very experienced… In the end, you’ve learned and helped society to build better homes.” – office manager</li><li>Rainy day tradition: cater lunch and let people go home early.</li><li>Birthday/anniversary lunch once a month – those with celebrations pick the food!</li><li>Business casual, except for mediations/hearings [via Zoom]</li><li>The legal assistant we placed there two years ago is still there. He’s gotten two raises in two years!</li></ul>
<p>A <strong>well-established and highly collaborative civil defense firm in Downtown Los Angeles</strong> is growing and looking to add a <strong>3–5 year Litigation Associate</strong> to its team.</p><p><br></p><p>We have <strong>successfully placed attorneys and staff with this firm</strong>, and they consistently speak highly of the <strong>supportive culture, quality of work, and strong leadership</strong>. This is a great opportunity to join a <strong>friendly, team-oriented group</strong> where attorneys are given meaningful responsibility and the opportunity to continue developing their litigation skills.</p><p><br></p><p>What You’ll Do</p><p>• Handle matters through various stages of <strong>civil litigation</strong></p><p>• Draft <strong>motions, pleadings, and legal correspondence</strong></p><p>• Manage <strong>written discovery and depositions</strong></p><p>• Conduct <strong>legal research and analysis</strong></p><p>• Assist with <strong>trial preparation and case strategy</strong></p><p><br></p><p>Ideal Background</p><p>• <strong>3–5 years of civil litigation experience</strong></p><p>• Active <strong>California Bar license</strong></p><p>• Strong writing, analytical, and communication skills</p><p>• Ability to work collaboratively in a <strong>supportive team environment</strong></p><p><br></p><p>Compensation & Benefits</p><p>• <strong>Salary up to $180K DOE</strong></p><p>• Medical, dental, and vision insurance</p><p>• Paid time off</p><p>• 401(k) retirement plan</p><p>• Opportunity to join a <strong>positive, stable firm with excellent culture</strong></p><p><br></p><p>📩 <strong>Qualified candidates may submit resumes confidentially to:</strong></p><p><strong>Quidana.Dove<at>RobertHalf<com> </strong></p>
<p>A well-established mid-sized business litigation firm in Downtown Los Angeles is seeking a Litigation Attorney with <strong>3+ years of civil litigation experience</strong> to join its growing and collaborative team.</p><p><br></p><p>This is an excellent opportunity for an attorney looking for long-term career growth with a respected firm handling sophisticated commercial and business disputes.</p><p><br></p><p>Qualifications:</p><ul><li>3+ years of civil/business litigation experience</li><li>Experience handling matters from inception through resolution</li><li>Strong law and motion practice experience</li><li>Experience drafting pleadings, discovery, and dispositive motions</li><li>Deposition and court appearance experience preferred</li><li>Active California Bar license in good standing</li><li>Demonstrated career stability and commitment to prior roles</li></ul><p>Ideal Candidate:</p><ul><li>Strong research and writing skills</li><li>Ability to manage cases independently while collaborating with partners</li><li>Detail-oriented with excellent organizational skills</li><li>Professional and client-facing</li></ul><p>Firm Highlights:</p><ul><li>Collegial, team-oriented environment</li><li>Exposure to complex and sophisticated business disputes</li><li>Opportunity for growth and advancement</li><li>Hybrid work flexibility</li></ul><p>Benefits:</p><ul><li>Medical, Dental, and Vision insurance</li><li>401(k) retirement plan</li><li>Generous Paid Time Off (PTO)</li><li>Bonus potential</li></ul><p>If you are interested in learning more about this opportunity — or exploring other litigation roles — please apply confidentially or contact Qui Dove at Quidana.Dove<at>RobertHalf.<com> </p>
<p>Robert Half Legal is partnering with a prestigious, boutique law firm in Century City, seeking a litigation associate with 2+ years of experience (and ideally less than 10). This litigation associate will handle business/real estate/probate litigation matters that are complex and diverse!</p><p><br></p><p><strong><u>Responsibilities of Role</u>: </strong></p><p>o Discovery – propounding and responding to</p><p>o Depositions – taking and defending</p><p>o Drafting legal documents - complaints and motions</p><p>o Preparing for trial - do trial experience required, but firm does go to trial</p><p><br></p><p><strong><u>Details of Role</u></strong>:</p><p>· <u>Hours</u>: 9-6 in the office</p><p>· <u>Billables: </u> 1800 target, but not a requirement (year-end discretionary bonuses are in part contingent upon billable hours)</p><p>· <u>Profile that would be a fit</u>:</p><p>o 2-6 years of civil litigation experience ideally</p><p>o Friendly personality, outgoing (not super Type A)</p><p>o Someone who wants to make a career of litigation</p><p><br></p><p><strong><u>Perks of Company</u></strong>:</p><p>· Training for junior associates</p><p>· Cases are not cookie cutter! Cases all have different issues, interesting and complex matters</p><p>· Associates get to help prepare for trial – draft exhibit books, cross examine witnesses, even opening statements – it’s not just reserved for partners and senior folks</p><p>· Associates enjoy working with each other (go to lunches, happy hour). “We are friendly with each other!”</p><p>· Solid work life balance: no work on the weekends + people take 2-week vacations!</p><p>· Lunch provided every other Friday</p><p>· RHL placed someone there 15 years ago who is still there, and raves about how the team treats their staff!</p>
<p>Reputable defense firm is seeking a litigation attorney to join their team. The successful litigation attorney candidate will handle high-value litigation cases, often in federal court, and will be expected to correspond with high-ranking professionals such as hospital chiefs of staff and expert doctors. </p><p><br></p><p>This firm is offering the litigation attorney 100% remote flexibility, 1800 billable requirement and a comprehensive benefits package. </p><p><br></p><p>Responsibilities include:</p><p><br></p><p>• Managing and overseeing 6-15 cases involving clients such as County of LA, USC, Providence Hospital</p><p>• Handling high-value litigation cases, primarily from AIG</p><p>• Ensuring all litigation activities, including briefing, civil litigation, and depositions, are carried out effectively</p><p>• Utilizing Case Management Software for efficient case handling</p><p>• Maintaining and managing Document Management systems</p><p>• Exercising excellent writing skills for correspondence with hospitals' chief of staff, expert doctors, etc.</p><p>• Demonstrating stability and consistency in managing defense litigation</p><p>• Contributing to the firm's emphasis on diversity </p><p>• Ensuring licensed attorney practices are adhered to throughout all operations.</p><p><br></p><p>To apply, submit resumes to Vice President, Quidana Dove at Quidana.Dove <at> RobertHalf. <com></p><p><br></p><p>#SoCalRHL</p>
<p>A highly regarded <strong>plaintiff-side trial firm</strong> is seeking an <strong>Entry-Level Litigation Attorney</strong> who is eager to develop strong litigation and trial skills while working on high-value, complex cases.</p><p>This is an outstanding opportunity for a newer attorney looking for <strong>hands-on mentorship</strong>, meaningful case involvement, and long-term career development within a successful and well-respected trial team.</p><p>Responsibilities:</p><ul><li>Assist with all phases of litigation from case intake through trial</li><li>Draft pleadings, discovery, and law and motion</li><li>Conduct legal research and writing</li><li>Participate in depositions, mediations, and court appearances</li><li>Assist with trial preparation and courtroom support</li><li>Communicate with clients, experts, and medical providers</li><li>Work closely with senior attorneys on case strategy and development</li></ul><p>Qualifications:</p><ul><li>Newly admitted to the California Bar or up to 2 years of litigation experience</li><li>Strong academic credentials and legal writing skills</li><li>Interest in plaintiff-side litigation and trial advocacy</li><li>Excellent communication and interpersonal skills</li><li>Highly motivated with a desire to learn and grow in a mentorship-driven environment</li></ul><p>Ideal Candidate:</p><ul><li>Passionate about trial work and client advocacy</li><li>Thrives in a collaborative, team-oriented setting</li><li>Strong attention to detail and organization</li><li>Eager to take on responsibility and develop courtroom skills</li></ul><p>Firm Highlights:</p><ul><li>Strong mentorship and training from experienced trial attorneys</li><li>Exposure to high-value, complex plaintiff litigation matters</li><li>Opportunity to gain hands-on litigation and trial experience early in career</li><li>Supportive and collaborative firm culture</li><li>Clear opportunity for professional growth and advancement</li></ul><p>Benefits:</p><ul><li>Medical, Dental, and Vision insurance</li><li>401(k) retirement plan</li><li>Paid Time Off (PTO)</li><li>Bonus potential</li></ul><p>If you are interested in learning more about this opportunity — or exploring other litigation roles — please apply confidentially or contact Qui Dove at Quidana.Dove<at>RobertHalf.<com></p>
We are looking for a detail-oriented Accounting Associate to join our team in Irwindale, California. This role involves managing both accounts payable and receivable functions, ensuring accuracy in job cost accounting, and contributing to financial reporting processes. The position is ideal for someone who thrives in a fast-paced environment and has experience in construction accounting.<br><br>Responsibilities:<br>• Process a high volume of vendor invoices, including payments for subcontractors, material suppliers, and equipment rentals.<br>• Accurately code costs to specific projects and cost categories.<br>• Ensure subcontractor compliance and maintain vendor documentation, including W9 forms.<br>• Apply cash receipts and reconcile accounts receivable with the general ledger.<br>• Update weekly financial dashboards to provide accurate insights.<br>• Assist with month-end and year-end close processes for multiple entities.<br>• Maintain electronic records through Vista and SharePoint for efficient document management.<br>• Prepare accounts payable and accounts receivable reports for management review.<br>• Reconcile AP and AR subledgers with the general ledger.<br>• Handle year-end preparation and filing of 1099 forms for various entities.
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality.<br><br>Responsibilities:<br>• Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences.<br>• Provide timely feedback and coaching to improve team performance in sales and service.<br>• Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions.<br>• Partner with leadership to identify key training areas and implement improvement strategies.<br>• Analyze performance metrics and trends, delivering actionable insights to management.<br>• Cultivate a positive team environment that encourages growth and motivation.<br>• Ensure adherence to organizational standards and customer service best practices.<br>• Stay updated on industry trends and apply them to enhance training processes.<br>• Collaborate with cross-functional teams to optimize customer service operations.
<p>A respected <strong>boutique commercial litigation firm</strong> is seeking a talented <strong>3+ year litigation attorney</strong> to join its collaborative and growing team located in Encino, CA. </p><p><br></p><p>This is an exceptional opportunity for a litigation attorney who wants to <strong>develop strong litigation skills while working closely with experienced trial attorneys in a supportive, mentorship-driven environment</strong>.</p><p><br></p><p>Why This Opportunity Stands Out</p><p>• <strong>Hands-on mentorship</strong> from seasoned litigators and trial attorneys</p><p> • <strong>Highly stable team</strong> – most attorneys and staff have <strong>10+ years of tenure with the firm</strong></p><p> • Opportunity to work on <strong>sophisticated commercial litigation matters</strong></p><p> • <strong>Hybrid remote flexibility</strong></p><p> • <strong>No billable hour requirement</strong> – focus on quality legal work</p><p> • Competitive compensation <strong>up to $200K depending on experience</strong></p><p><br></p><p>Benefits</p><p>• Medical, Dental, and Vision coverage - PPO Plan with several options</p><p> • 401(k) retirement plan - employer contributions </p><p> • Supportive culture focused on long-term career development</p><p> • Stable boutique firm environment with strong leadership</p><p><br></p><p>Qualifications</p><p>• <strong>3+ years of civil or commercial litigation experience</strong></p><p> • Experience with pleadings, motions, discovery, and case strategy</p><p> • Strong research, writing, and analytical skills</p><p> • California Bar admission in good standing</p><p><br></p><p>This is a rare opportunity to join a <strong>well-respected boutique firm known for its stability, mentorship, and long-tenured team</strong>, where attorneys receive meaningful responsibility and the ability to grow their careers without the pressure of traditional billable hour demands.</p><p>Interested candidates are encouraged to reach out confidentially.</p><p><br></p><p>To apply, submit resumes to Vice President, Quidana Dove at Quidana.Dove<at>RobertHalf.<com></p>
We are looking for a dedicated Customer Support Agent to join our team in Torrance, California. In this role, you will deliver exceptional service and operational assistance to ensure customer satisfaction and address inquiries efficiently. This position is a Contract-to-permanent opportunity and may require weekend or early morning shifts based on business needs.<br><br>Responsibilities:<br>• Respond promptly and professionally to customer inquiries via phone, email, or other communication channels.<br>• Maintain accurate and detailed records of customer interactions and resolutions.<br>• Address customer concerns with effective solutions while ensuring a positive experience.<br>• Identify and escalate potential issues related to website functionality or system errors.<br>• Monitor and improve response times, especially during the start and end of the business day.<br>• Proactively follow up with customers to ensure satisfaction and resolution of issues.<br>• Collaborate with team members to develop and implement service improvements.<br>• Utilize strong problem-solving abilities to handle complex customer situations effectively.<br>• Ensure compliance with established procedures and maintain high standards of service.<br>• Adapt to evolving technologies and processes to support customer needs effectively.
<p>A Healthcare Company in Van Nuys is in the need of Patient Account Rep. The Patient Account Rep requires a strong background in medical billing and collections, with a focus on managed care and commercial claims. As a Patient Account Rep this role offers a pathway to long-term employment for a detail-oriented individual ready to make a meaningful impact in the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p>• Handle hospital billing and collections processes, including inpatient and outpatient claims.</p><p>• Manage the resolution of denied claims and appeals across Medicare, managed care, and commercial insurance providers.</p><p>• Ensure timely and accurate processing of payments within hospital revenue cycles.</p><p>• Collaborate with insurance companies to resolve discrepancies and secure reimbursements.</p><p>• Utilize knowledge of HMO and PPO plans to navigate complex billing scenarios effectively.</p><p>• Provide training and support to entry-level collectors as needed.</p><p>• Conduct thorough account reviews to identify outstanding balances and address payment issues.</p><p>• Maintain compliance with healthcare regulations and billing guidelines.</p><p>• Communicate with patients and providers to clarify billing concerns and payment plans.</p><p>• Prepare detailed reports on collection activities and outcomes for management review.</p>