We are looking for a skilled Help Desk Analyst to join our team in Springfield, New Jersey. This is a long-term contract opportunity for an individual passionate about providing exceptional technical support and ensuring smooth IT operations. The ideal candidate will have experience working with a variety of technologies and the ability to troubleshoot effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Provide first-level technical support for hardware, software, and network-related issues.<br>• Troubleshoot and resolve issues with Apple devices, Mac computers, and Microsoft systems.<br>• Assist with configuration management and system deployments to ensure seamless operations.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Support the setup and maintenance of Cisco and Citrix technologies.<br>• Respond to and resolve help desk tickets in a timely and detail-oriented manner.<br>• Guide end-users through problem-solving steps and provide clear instructions.<br>• Document technical issues and resolutions to contribute to the knowledge base.<br>• Collaborate with team members to improve IT processes and customer satisfaction.<br>• Ensure compliance with company policies and security standards.
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Bethlehem, Pennsylvania. This long-term contract position is an excellent opportunity for someone with a strong technical background and a passion for assisting others. The role involves providing essential technical support to staff, managing user accounts, and addressing hardware and software challenges within a hybrid Active Directory and Azure environment.<br><br>Responsibilities:<br>• Provide timely and effective first-level technical support for hardware, software, and network-related issues.<br>• Troubleshoot and resolve problems with Windows operating systems, Office 365 applications, and organizational systems.<br>• Manage user accounts by performing tasks such as password resets and provisioning/deprovisioning in Active Directory and Azure Active Directory.<br>• Configure and set up desktops, laptops, and mobile devices for staff use.<br>• Assist with onboarding and offboarding processes, including equipment preparation and account access setup.<br>• Document technical issues, resolutions, and procedures in the help desk system to maintain accurate records.<br>• Escalate complex technical problems to senior IT staff when necessary.<br>• Maintain an organized inventory of IT equipment and supplies to ensure availability and accuracy.<br>• Prioritize multiple tasks effectively to meet deadlines and support organizational needs.<br>• Participate in external training sessions as directed by IT leadership to enhance technical skills and knowledge.
We are looking for a Service Desk Analyst to join our team in Philadelphia, Pennsylvania. This role requires a proactive individual who can diagnose and resolve software issues while delivering exceptional customer service. The ideal candidate will manage technical inquiries, prioritize tasks effectively, and ensure smooth communication across all levels of the organization.<br><br>Responsibilities:<br>• Respond to and diagnose software issues through direct communication with clients and staff.<br>• Research and resolve system problems, escalating complex cases to senior support staff.<br>• Provide immediate solutions to straightforward technical issues.<br>• Handle technical and non-technical calls, managing a volume of 40-60 inquiries daily.<br>• Communicate effectively with employees across various levels of the organization.<br>• Maintain detailed records of issues and solutions within service desk ticketing systems.<br>• Collaborate with team members to ensure efficient problem resolution.<br>• Utilize Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Access, for documentation and reporting.<br>• Uphold confidentiality and high ethical standards while working under pressure.<br>• Adapt to flexible schedules and occasional overtime, including evenings and weekends.
We are looking for an experienced IT Helpdesk specialist to join our team in New York, New York. This role requires working on-site five days a week, providing comprehensive technical support to approximately 350 users both locally and remotely. The ideal candidate will bring a strong background in Microsoft technologies and a proactive approach to troubleshooting and problem-solving.<br><br>Responsibilities:<br>• Deliver timely and effective technical support to local and remote users, addressing hardware, software, and network issues.<br>• Manage and maintain Microsoft Active Directory and Entra Identity systems to ensure seamless user access and security.<br>• Configure, deploy, and support Windows 365 Cloud PCs and Microsoft Surface or Lenovo X1 Carbon laptops.<br>• Administer Microsoft Intune and Group Policy to oversee device management and security policies.<br>• Provide support for Microsoft Office Suite applications, ensuring optimal functionality for end users.<br>• Troubleshoot and resolve VPN connectivity problems to ensure secure and reliable remote access.<br>• Utilize ticketing systems to track, prioritize, and resolve service desk requests efficiently.<br>• Offer assistance with specialized software such as Bluebeam, TeamViewer, and Sage 50 Accounting Software as needed.<br>• Collaborate with team members to enhance IT processes and improve overall user experience.<br>• Maintain detailed documentation of issues, solutions, and system configurations for future reference.
We are looking for an experienced Help Desk/Desktop Support Analyst to join our team in Hoboken, New Jersey. In this role, you will provide hands-on technical assistance to faculty, staff, and end users, ensuring smooth computing operations and resolving issues with a focus on excellent customer service. This is a long-term contract position that requires a proactive problem solver with strong technical knowledge and outstanding communication skills.<br><br>Responsibilities:<br>• Provide comprehensive Level 1 and Level 2 technical support to faculty, staff, and end users, addressing hardware, software, and connectivity issues.<br>• Manage and prioritize support requests using Freshservice, ensuring timely and accurate resolution.<br>• Troubleshoot and resolve issues across Windows and Mac environments, including remote access and connectivity challenges.<br>• Set up and maintain peripherals, assist with equipment disconnects/reconnects, and support device-related concerns.<br>• Configure and manage devices and endpoints using Microsoft Intune to ensure optimal performance.<br>• Escalate complex technical issues following established procedures to ensure swift resolution.<br>• Maintain detailed and accurate documentation of support activities and ticket updates.<br>• Deliver customer-focused assistance with attention to detail, efficiency, and reliability.
The IT Apple Support and End User Support detail oriented is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools. <br> Primary duties/responsibilities: Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management. Offer live support through phone, chat, or email. Build strong relationships with customers by sharing a passion for Apple products. Collaborate with team members and participate in training sessions to improve technical skills. Assist in creating online support experiences for Apple, including editing content and designing user interfaces. Maintain and update deployment workflows to align with OS upgrades and security policies. Automate provisioning processes for new hires and device refresh cycles. Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics. Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365). Support remote users via MDM tools and remote desktop platforms. Ensure that macOS devices meet enterprise security standards. Apply OS patches and security updates in coordination with IT security teams. Monitor compliance using endpoint management dashboards and audit logs. Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements. Maintain accurate records in ServiceNow or equivalent ITSM platforms. In addition to supporting the Apple environment, assist end users with company laptops. Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined
We are looking for a dedicated Application Support Engineer to join our team in Piscataway, New Jersey. In this long-term contract role, you will leverage your technical expertise to support and maintain the organization's learning management system and provide assistance to internal and external partners. This position requires a strong blend of problem-solving skills, administrative capabilities, and technical knowledge to ensure the optimal functionality of our platform.<br><br>Responsibilities:<br>• Provide technical support as the administrator of the organization's learning management system, diagnosing and resolving platform-related issues.<br>• Collaborate with internal and external teams to implement technical fixes and enhancements for the platform.<br>• Research emerging technologies and recommend improvements to enhance user support and operational efficiency.<br>• Create and update user guides and documentation to assist stakeholders in navigating the platform.<br>• Manage course uploads and produce both standard and customized reports to support organizational needs.<br>• Assist with onboarding and technical implementations for new partners using the learning management system.<br>• Participate in testing and reviewing requirements for platform enhancements, including writing user acceptance testing scripts.<br>• Coordinate virtual events and webinars, handling registration setup, production support, and post-event reporting.<br>• Conduct keyword research and content audits to optimize the platform's website and improve data integrity.<br>• Generate analytics and usage reports for eLearning products, identifying trends and actionable insights to support decision-making.
We are looking for a skilled Support Project Manager/Lead to join our team on a long-term contract basis in Philadelphia, Pennsylvania. In this role, you will oversee project management initiatives, ensuring effective collaboration across teams and the successful delivery of project goals. This position offers a unique opportunity to utilize your expertise in Agile Scrum, project management, and content management systems while contributing to meaningful outcomes in the healthcare industry.<br><br>Responsibilities:<br>• Lead project planning efforts, ensuring objectives, timelines, and deliverables are clearly defined and met.<br>• Facilitate Agile Scrum processes, including sprint planning, stand-ups, and retrospectives, to maintain team productivity.<br>• Oversee the implementation and maintenance of content management systems (CMS) to support project goals.<br>• Collaborate with cross-functional teams to identify and address challenges, ensuring seamless project execution.<br>• Monitor project progress and adjust plans as needed to meet evolving business needs.<br>• Provide coding-related guidance and support where applicable to ensure technical alignment with project requirements.<br>• Prepare and deliver comprehensive project reports to stakeholders, highlighting progress, risks, and mitigation strategies.<br>• Ensure adherence to industry standards and project management best practices throughout the project lifecycle.<br>• Mentor team members on Agile principles and project management methodologies to foster a culture of continuous improvement.<br>• Coordinate with external vendors or partners as necessary to achieve project milestones.
We are looking for a skilled Desktop Support Analyst to join our team in New York, New York. In this long-term contract position, you will play a vital role in providing exceptional IT support to ensure smooth operations for local and remote workstations. This is an onsite role requiring your presence five days a week.<br><br>Responsibilities:<br>• Deliver prompt and efficient IT support to address technical issues and minimize disruption.<br>• Manage and respond to incoming support tickets through the Service Desk system.<br>• Prioritize and resolve tickets systematically, ensuring urgent matters are handled first.<br>• Adjust configurations, utilities, and software settings for both local and remote systems.<br>• Maintain clear and detailed documentation of IT processes and resolution methods.<br>• Collaborate on special projects to enhance IT services and infrastructure.
<p>A leading global organization is seeking a highly experienced <strong>Senior Project Manager</strong> to support the <strong>Chief Information Security Officer (CISO)</strong> in driving strategic cybersecurity and risk-management initiatives across the enterprise. This role will lead complex, cross-functional programs aligned to regulatory compliance, security modernization, risk remediation, data protection, and IT governance.</p><p>You will partner closely with Cybersecurity Leadership, Infrastructure, Applications, Legal/Compliance, and external vendors to ensure programs are delivered on time, within scope, and in alignment with global security standards.</p><p>This is a high-visibility role requiring exceptional communication, executive presence, and the ability to operate in a fast-moving, regulated environment.</p><p> </p><p> </p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Program & Project Leadership</strong></p><ul><li>Lead the planning, execution, and delivery of enterprise cybersecurity initiatives for the Office of the CISO.</li><li>Drive project governance, scope definition, schedules, risk management, and stakeholder communication.</li><li>Manage multiple parallel projects including security tool deployments, regulatory compliance initiatives, and remediation programs.</li><li>Oversee vendor and third-party contributions; ensure SLAs and deliverables are met.</li></ul><p><strong>Information Security Domain Execution</strong></p><ul><li>Support initiatives across IAM, cloud security, vulnerability management, data protection, and incident response.</li><li>Track remediation efforts for audits, penetration tests, and regulatory findings (e.g., FDA, SOX, GDPR).</li><li>Develop dashboards and executive reports for leadership.</li><li>Coordinate cross-functional teams to ensure alignment with security standards and risk priorities.</li></ul><p><strong>Governance, Risk & Compliance (GRC)</strong></p><ul><li>Ensure projects comply with regulations relevant to pharmaceutical/medical device environments.</li><li>Partner with Compliance, Legal, and Internal Audit on key security and risk obligations.</li><li>Assist in maturing governance frameworks, policies, and documentation.</li></ul><p><strong>Stakeholder, Communication & Reporting</strong></p><ul><li>Serve as the project liaison to IT leadership, business units, and external partners.</li><li>Deliver clear, concise executive communications, including updates to steering committees.</li><li>Proactively manage expectations, timelines, risks, and impacts.</li></ul><p><br></p>
<p><strong>Role Overview</strong></p><p>The Technical Project Manager IV supports internal engineering groups, primarily teams involved in construction‑focused engineering tools. This role partners closely with development teams and cross‑functional stakeholders to deliver technical programs end‑to‑end. The TPM will oversee 5–6 scrum teams simultaneously (no direct people management), drive execution, and maintain accountability across multiple workstreams.</p><p>This opening is to replace a resource who struggled with leadership presence and forward‑facing communication. The role requires strong camera presence, confidence, and the ability to lead discussions and maintain momentum.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Coordinate technical implementation and deployment of software programs across multiple engineering teams.</li><li>Create and manage detailed project plans with interdependencies across teams and systems.</li><li>Track development progress through production deployment and ensure delivery milestones are met.</li><li>Facilitate Agile ceremonies, monitor sprint performance, and drive cross‑team alignment.</li><li>Maintain project artifacts, requirements documentation, dashboards, and status updates.</li><li>Provide clear communication to engineers, stakeholders, and leadership, including executive‑level reporting.</li><li>Navigate competing priorities, negotiate realistic timelines, and remove blockers to maintain delivery velocity.</li><li>Support operational excellence and continuous improvement across the technical organization.</li></ul>
<p>Based in our Morristown location, the Technical Inside Sales / Product Specialist plays a key role in supporting customers with expert guidance across product selection, technical application, and project‑specific requirements. This position serves as a primary resource for evaluating specifications, preparing bid proposals, troubleshooting technical issues, and ensuring customers receive accurate, timely, and solutions‑focused support. Must have previous experience in Plumbing & HVAC. </p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Customer & Technical Support</strong></p><ul><li>Serve as a technical resource for customers, advising on product usage, suitability, and alternatives for specific projects.</li><li>Provide guidance on bid proposals, specifications, pricing, and sourcing strategies.</li><li>Troubleshoot technical issues and offer solutions based on product knowledge and experience.</li><li>Conduct product testing and calculations to determine proper calibration for unique applications.</li></ul><p><strong>Sales & Quoting</strong></p><ul><li>Collaborate with inside and outside sales teams to source materials and prepare quotes that meet technical specifications.</li><li>Recommend pricing adjustments and product additions or removals to maintain competitiveness and support business growth.</li><li>Assist customers in obtaining specialty materials through purchase orders or inter‑branch product transfers.</li></ul><p><strong>Customer Relationship Management</strong></p><ul><li>Maintain strong, effective customer relationships by serving as a key point of contact.</li><li>Provide proactive communication regarding long‑lead purchase orders, order changes, and project updates.</li><li>Deliver high‑level customer service to enhance the customer experience and support their business growth.</li></ul><p><strong>Strategic & Operational Support</strong></p><ul><li>Develop strategies to meet and exceed corporate growth goals.</li><li>Monitor market trends and customer needs to recommend inventory and pricing adjustments.</li><li>Act as an extension of the customer, anticipating needs and offering solutions that strengthen the partnership.</li></ul><p><br></p><p><br></p>
<p>We are looking for a motivated Jr. Administrative Assistant to join our team in Morristown, New Jersey. In this role, you will handle a variety of office support tasks to ensure daily operations run smoothly. This is a Contract to permanent position, offering an excellent opportunity for skill development and advancement based on your abilities and performance.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate communication with the building landlord to address maintenance issues and other facility-related concerns.</p><p>• Manage office supply orders, including water and other essentials, to maintain a well-stocked and functional workspace.</p><p>• Perform general office support duties to ensure seamless daily operations for employees.</p><p>• Handle technical inquiries from vendors, including acquiring required documents related to processed transactions.</p><p>• Monitor and follow up on submitted service tickets to ensure timely resolution.</p><p>• Submit necessary documentation to resolve outstanding issues and track progress until completion.</p><p>• Maintain organization and efficiency in office operations by proactively addressing logistical needs.</p><p>• Collaborate with colleagues and vendors to streamline office processes and enhance productivity.</p>
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
<p>We are looking for an experienced Airtable Management Support Specialist to oversee and enhance Airtable systems for a diverse range of operational needs. This role involves ensuring data integrity, streamlining workflows, and providing user support to optimize team efficiency. As a long-term contract position, this opportunity is ideal for a proactive individual with strong attention to detail who is eager to contribute to high-impact projects.</p><p><br></p><p>Responsibilities:</p><p>• Conduct routine reviews of Airtable data to ensure accuracy and consistency across various tables and bases.</p><p>• Resolve discrepancies in data and implement improvements to streamline processes.</p><p>• Design and optimize Airtable structures, including fields, views, interfaces, and automations, to enhance usability.</p><p>• Facilitate integrations between Airtable and other platforms, such as Zapier or Make.com, to improve workflow efficiency.</p><p>• Document processes related to Airtable systems and ensure the team has access to updated resources.</p><p>• Develop and test new automations to reduce repetitive tasks and improve productivity.</p><p>• Provide first-level support for users encountering issues with Airtable and assist with troubleshooting.</p><p>• Create training materials and deliver guidance to new or existing users to enhance their proficiency.</p><p>• Manage user permissions and security settings within Airtable to ensure compliance and data safety.</p><p>• Generate customized views and filters to support reporting needs and assist with data extraction for presentations.</p>
<p>Our company is seeking an experienced Accounting Manager for a contract position based fully onsite in New Brunswick, NJ. In this critical leadership role, you will oversee daily accounting operations, support month-end and year-end close processes, and ensure adherence to accounting principles and controls. This role is fully onsite and is a consulting opportunity, expected to be about 6 months.</p><p>l</p><p><strong>Responsibilities:</strong></p><ul><li>Oversee general ledger, accounts payable/receivable, bank reconciliations, and financial reporting</li><li>Manage and mentor accounting staff; coordinate workflow and support professional development</li><li>Drive month- and year-end close processes, ensuring accuracy and compliance with company policies</li><li>Collaborate with other departments for budgeting, forecasting, and variance analysis</li><li>Maintain internal accounting controls, ensuring compliance with GAAP and company standards</li><li>Prepare and analyze financial statements and reports for management</li><li>Support external audit and tax filing activities</li><li>Identify and implement process improvements to increase efficiency</li><li>Manage payroll processing and related functions as needed</li><li>Ensure accurate and timely transaction processing within accounting systems</li></ul>
<p><strong>Key Responsibilities:</strong></p><ol><li><strong>Agile Leadership & Scrum Master Responsibilities:</strong></li></ol><ul><li>Facilitate all Scrum ceremonies (Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives) for Agile teams.</li><li>Coach and mentor development teams on Agile practices, ensuring the adoption and continuous improvement of Agile methodologies.</li><li>Act as a servant leader to remove obstacles and resolve issues that impede the team’s progress.</li><li>Support Product Owners in managing product backlogs and ensuring that work items are clearly defined, prioritized, and understood.</li><li>Collaborate with leadership to ensure alignment of Agile projects with business goals and objectives.</li><li>Track and report on team performance, progress, and velocity metrics to ensure on-time delivery of high-quality products.</li></ul><ol><li><strong>Project Management & Program Oversight:</strong></li></ol><ul><li>Manage and oversee multiple Agile projects from inception to completion, ensuring successful delivery within scope, timeline, and budget.</li><li>Develop and manage project schedules, budgets, and resource allocation, ensuring optimal team productivity and efficiency.</li><li>Support the creation of a Program Management Office (PMO) to standardize and optimize project management processes across the organization.</li><li>Define and implement best practices for project governance, risk management, and stakeholder communication.</li><li>Collaborate with senior management to ensure projects are aligned with organizational strategy and business priorities.</li></ul><ol><li><strong>Stakeholder Management & Communication:</strong></li></ol><ul><li>Serve as the primary point of contact for all stakeholders, including business leaders, team members, and external partners.</li><li>Ensure effective communication and collaboration between cross-functional teams, fostering a transparent and open work environment.</li><li>Report on project and program status, risks, issues, and achievements to IT Project Manager and to executive leadership and key stakeholders when applicable.</li><li>Conduct regular project reviews to ensure alignment with business objectives and adjust project scope as necessary.</li></ul><ol><li><strong>Continuous Improvement & Best Practice Implementation:</strong></li></ol><ul><li>Drive a culture of continuous improvement within teams and across the organization by identifying areas for process improvement and implementing solutions.</li><li>Champion the use of Agile tools and techniques to improve workflow, increase efficiency, and enhance team performance.</li><li>Establish and maintain a robust feedback loop with all teams to gather insights and optimize workflows.</li></ul><ol><li><strong>PMO Establishment & Governance:</strong></li></ol><ul><li>Support the design and implementation of the PMO, establishing frameworks, processes, and guidelines for efficient project delivery.</li><li>Create standardized templates, workflows, and reporting structures to ensure consistent project execution.</li><li>Define key performance indicators (KPIs) and metrics to assess project health and program success.</li><li>Align PMO goals with organizational objectives, ensuring that projects support the overall strategic direction of the business.</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Manager to join our client in the Kenilworth, NJ area. In this role, you will oversee purchase orders, client communications, and ensure exceptional service and satisfaction to support the sales team. You will collaborate with clients and internal teams to provide seamless service, promote customer loyalty, and drive business growth. We are looking for someone proficient in CRM systems and can improve operational efficiency. </p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding customer service to enhance client satisfaction and contribute to sales growth.</p><p>• Respond promptly to inquiries, resolving concerns efficiently and professionally.</p><p>• Manage customer service operations for online sales and remote showroom support.</p><p>• Provide sales assistance and support for assigned representative showrooms.</p><p>• Utilize your sales expertise to identify opportunities for upselling and cross-selling luxury products.</p><p>• Gain comprehensive product knowledge to effectively communicate features and benefits to clients.</p><p>• Build and maintain strong relationships with customers to encourage repeat business.</p><p>• Process and oversee sales orders, including delivery coordination and payment execution.</p><p>• Address returns and claims, coordinating with carriers and ensuring proper documentation.</p><p><br></p>
We are seeking an experienced and dynamic SecOps Manager with a strong hardware architecture background to oversee and engineer all aspects of PFFCU’s Security and Networking systems. This position offers the opportunity to drive the strategy and implementation of advanced InfoSec infrastructure while mentoring a highly skilled team and collaborating with business leaders and vendors. •Key Responsibilities: Architect and manage PFFCU Security and Networking systems, including hardware, software, and cloud solutions. Oversee performance, tuning, and ongoing maintenance of security infrastructure to ensure peak reliability and security. Direct the implementation and review of security controls, protocols, and audits throughout all InfoSec infrastructure. Proactively recommend, review, and conduct hardening and audit practices across all PFFCU infrastructure. Lead regular review and maintenance of daily operational jobs. Maintain, configure, and update InfoSec systems to meet demanding security, reliability, and performance goals. Monitor and analyze system capacity and performance, identifying needs for upgrades and expansions. Assist in creating and managing budgets and business plans for the InfoSec area. Resolve complex InfoSec infrastructure problems at all levels, document root cause analysis, and implement corrective actions. Document and diagram current security architecture and future expansion plans through thorough analysis. Mentor and foster detail oriented growth among IT and SecOps staff, building a cohesive and high-performing team. Collaborate with third-party vendors and internal business units to facilitate rapid issue resolution and project delivery. Develop a strong understanding of PFFCU’s business operations and interface with end users to support organizational needs. Perform comprehensive system analysis for all hardware/software modifications, vendor releases, patches, and user-requested changes. Revise and update departmental procedures and protocols relating to InfoSec infrastructure, including scheduling and maintenance. Design, document, and implement processes to ensure high availability of all systems, taking direct control during production incidents. Work closely with the SVP IT to set departmental priorities and deliver on project timelines. Engage external contractors as needed, ensuring technical expertise and timely project completion. Fulfill other duties as assigned by the SVP IT.
<p>Job Title: Master Production Planner (Supply Chain)</p><p>Location: 100% Onsite –Bristol, PA</p><p>Schedule: Monday–Friday, 7:00am – 4:00pm (some flexibility available)</p><p><strong>Duration: Temporary Contract (2–5 months, potential for permanent hire based on performance but not guaranteed)</strong></p><p>*MUST have Epicor Experience*</p><p><br></p><p>Position Overview</p><p>We are seeking an experienced Master Production Planner to join our Supply Chain team on a contractual basis. In this role, you will be responsible for creating, releasing, and managing production schedules within the ERP system to align with customer demand, forecast requirements, and site capacity. The ideal candidate will be highly organized, detail-oriented, and skilled in balancing operational efficiency with customer satisfaction.</p><p><br></p><p>This position plays a critical role in ensuring production commitments are met, supporting cross-functional communication, and driving continuous improvements in scheduling, inventory control, and on-time delivery.</p><p><br></p><p>Key Responsibilities</p><p>Develop and release production schedules in the ERP system (with an emphasis on MRP functionality) to support demand and site production goals.</p><p>Review and communicate order promise dates based on current capacity—both during order acknowledgement and throughout the production process.</p><p>Procure customer-specific materials (such as labels or specialty items) when required for designated projects or jobs.</p><p>Identify and communicate capacity versus demand constraints, escalating issues where necessary.</p><p>Monitor production performance; support root cause analysis and corrective actions to improve schedule adherence.</p><p>Serve as a liaison between scheduling and production teams to resolve conflicts and minimize delays.</p><p>Review and address slow-moving, obsolete, or excess inventory by partnering with relevant stakeholders on rework, stock status, or lot-sizing changes.</p><p>Maintain appropriate inventory levels to meet company targets, ensuring accurate and timely closure of jobs in the ERP system.</p><p>Provide regular status updates to Customer Service and support Project Management with scheduling information.</p><p>Adapt across customer teams as needed to provide workload support and coverage.</p><p>Participate in special projects or other duties as assigned by management.</p><p><br></p><p>Qualifications</p><p>One to five years of experience, or a combination of education and industry training (such as APICS or Oliver Wight).</p><p>Ability to read and interpret documents such as blueprints and standard operating procedures.</p><p>Strong analytical and decision-making skills with the ability to quickly assimilate information.</p><p>Excellent organizational skills with the ability to prioritize and multitask effectively.</p><p>Proficient in Microsoft Office Suite, with advanced skills in Excel.</p><p>Experience working with ERP systems, with a strong understanding of material requirement planning (MRP).</p><p>Knowledge of lean manufacturing concepts.</p><p>Capable of working independently within established policy guidelines, with general supervision.</p><p>Ability to thrive in a fast-paced, evolving environment while meeting overall business metrics.</p><p>Strong communication and follow-up skills, both written and verbal.</p>
<p><strong>Job Overview Summary:</strong></p><p><br></p><p>Experienced IT Support Specialist (Tier 2/3) with a strong background supporting fast-paced manufacturing environments. Skilled in diagnosing complex technical issues, managing enterprise systems, and ensuring reliable network and application performance across production and corporate settings. Proficient in Windows Server/AD, M365 administration, ERP and MES support, and manufacturing hardware/software troubleshooting including production floor systems, barcode scanners, printers, PLC-connected devices, and industrial workstations.</p><p><br></p><p><strong>Job Responsibilities:</strong></p><p><br></p><ul><li>Provide advanced technical support for escalated end-user issues, including hardware, software, and peripheral troubleshooting.</li><li>Set up and configure desktops, laptops, mobile devices, monitors, printers, and other office technology.</li><li>Manage onboarding, offboarding, and equipment lifecycle tracking and reporting.</li><li>Diagnose and resolve intermediate network, server (e.g., Active Directory, DHCP, DNS), and Wi-Fi problems; coordinate with internal senior technical resources and external Managed Service Providers (MSPs) for complex issues.</li><li>Actively troubleshoot, resolve, and participate in projects related to intermediate Wi-Fi, server, and network issues, working in close collaboration with the senior internal team or external Managed Service Providers (MSPs).</li><li>Perform onsite installations and upgrades of operating systems, applications, and security patches.</li><li>Manage user accounts in Active Directory, Microsoft 365, and other systems; handle access requests, MFA support, and onboarding/offboarding tasks.</li><li>Respond to and resolve support tickets in the ITSM platform; ensure accurate documentation and timely follow-up.</li><li>Maintain and track IT assets; update inventory records and manage warranty returns or repairs.</li><li>Support audiovisual systems and video conferencing tools in meeting spaces.</li><li>Conduct preventive maintenance on local IT infrastructure to avoid service disruptions.</li><li>Act as a liaison between end users and senior internal IT teams/MSPs, ensuring clear communication and prompt issue resolution for escalated and intermediate technical issues.</li><li>Participate in and contribute to IT projects including deployments, office moves, system migrations, and infrastructure upgrades (network, server, Wi-Fi).</li><li>Remote Support: Provide advanced technical support via phone, email, chat, or remote session.</li><li>Manage, maintain, and troubleshoot the organization's Voice over IP (VoIP) phone system, including user provisioning, call flow configurations, and endpoint support.</li><li>Contribute to team growth by assisting in training and mentoring staff to improve performance, increase customer satisfaction, and drive efficiencies.</li><li>Proactively identify, document, and implement improvements to IT processes, documentation (e.g., knowledge base), and infrastructure to enhance efficiency, reliability, and security</li></ul>
We are looking for an experienced Payroll Manager to oversee payroll operations for a large healthcare organization in Neptune, New Jersey. This position requires a meticulous individual with strong technical expertise in payroll systems and compliance regulations. As this is a long-term contract role, the ideal candidate will possess a proven track record of managing complex payroll processes while ensuring accuracy and efficiency.<br><br>Responsibilities:<br>• Manage full-cycle payroll operations for over 44,000 employees in a healthcare setting, ensuring timely and accurate processing.<br>• Perform detailed retroactive payroll calculations and audits as required, adhering strictly to wage and hour regulations.<br>• Handle payroll system integrations and troubleshoot vendor interface issues to maintain seamless functionality.<br>• Utilize ADP Workforce Now and PeopleSoft systems to administer payroll activities effectively.<br>• Ensure compliance with federal and state payroll regulations, including FMLA and FLSA requirements.<br>• Collaborate with HR to address payroll-related inquiries and provide technical support.<br>• Oversee garnishments, tax payments, and wage disbursements using Smart Compliance integrations.<br>• Maintain high standards of accuracy and attention to detail in all payroll activities.<br>• Conduct audits to identify discrepancies and implement corrective measures.<br>• Support organizational payroll projects, including retroactive adjustments and compliance initiatives.
<p>Our client, a globally recognized leader in Sports Commerce, is seeking an experienced Accounting Manager to support payroll accounting operations within a dynamic, multi-entity environment. Reporting into senior accounting leadership, this role is ideal for a hands-on accounting professional who thrives in a fast-paced setting, enjoys leading teams, and values building strong cross-functional partnerships.</p><p><br></p><p>Responsibilities of this position will include:</p><p>• Lead all payroll accounting activities, including daily, weekly, and monthly tracking, analysis, reporting, and reconciliations across multiple business verticals</p><p>• Manage the month-end close process for payroll, including preparation and review of journal entries, accruals (bonus and PTO), estimates, reclasses, and financial statement analysis</p><p>• Oversee self-health accounting, including monthly allocations, vendor payment tracking, and related balance sheet reconciliations</p><p>• Prepare and review payroll-related balance sheet reconciliations and flux analyses, ensuring timely resolution of discrepancies in collaboration with internal teams and external partners</p><p>• Maintain and strengthen internal controls in compliance with GAAP and SOX, while working across multiple ERPs, charts of accounts, and lines of business</p><p>• Supervise, mentor, and develop accounting staff, fostering a high-performance, growth-oriented team environment</p><p>• Partner cross-functionally with HR and HRIS to ensure proper payroll system controls and approved employee data changes</p><p>• Support internal and external audit requests and respond to business inquiries related to labor costs and payroll liabilities</p><p><br></p><p>For immediate consideration please contact Ronny.Cohen@roberthalf.</p>
We are looking for an experienced and detail oriented Receptionist with over six years of expertise to join our team in Brooklyn, New York. This long-term contract position requires a highly organized individual who excels in customer service, communication, and operational support. The ideal candidate will play a pivotal role in ensuring smooth front desk operations, supporting event logistics, and maintaining a welcoming environment for all visitors.<br><br>Responsibilities:<br>• Manage daily front desk operations, including greeting visitors, answering incoming calls, and providing exceptional customer service.<br>• Coordinate and support event planning activities, such as reservations, catering, and audio-visual setups.<br>• Handle multi-line phone systems efficiently, ensuring prompt responses and accurate message delivery.<br>• Collaborate with internal and external partners to streamline event logistics and service delivery.<br>• Maintain accurate records through data entry and review processes, ensuring compliance with specifications.<br>• Schedule and organize conference calls and meetings, ensuring seamless communication and planning.<br>• Utilize Microsoft Office Suites to prepare documents, reports, and presentations.<br>• Monitor and enforce security protocols to maintain a safe and secure environment.<br>• Assist in planning and executing office operations to ensure efficiency and productivity.<br>• Provide administrative support for special projects and tasks as needed.
We are looking for an experienced Accounts Payable Supervisor/Manager to lead and support a dedicated team in Philadelphia, Pennsylvania. This role involves overseeing the accurate and timely processing of merchandise transactions while driving efficiency and maintaining compliance with company standards. The ideal candidate will bring strong leadership skills, a thorough understanding of accounts payable processes, and a commitment to improving operational performance.<br><br>Responsibilities:<br>• Lead and manage a team of accounts payable merchandise processors to ensure all transactions are handled accurately and promptly.<br>• Monitor team activities to capitalize on discount opportunities and address exceptions effectively.<br>• Maintain and enhance internal controls related to purchase order processing, suggesting improvements as needed.<br>• Collaborate with other departments to resolve payment discrepancies and ensure smooth operations.<br>• Facilitate training sessions to improve team performance and ensure effective use of available systems.<br>• Oversee the adoption and utilization of automation tools, including managing existing systems and future enhancements.<br>• Track and analyze team performance metrics, sharing insights with management and the team to drive improvements.<br>• Mentor and train team members to enhance their skills and support their growth and development.<br>• Support the team in handling high volumes of invoices and resolving complex issues when necessary.<br>• Assist in preparing for annual audits, ensuring compliance with all organizational and high standards.
