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3 results for Desktop Support Analyst in Edison, NJ
- Toms River, NJ
- remote
- Temporary / Contract
- 25 - 30 USD / Hourly
- <p><strong>Position Overview</strong></p><p>The client is seeking a <strong>Contract Support Analyst</strong> to assist with vendor onboarding and customer communications during a critical business transition. This role will focus on managing the re-onboarding process for existing customers and coordinating communications related to the company's recent name change. The ideal candidate is highly organized, detail-oriented, and able to manage multiple accounts while providing excellent customer service.</p><p><strong>Responsibilities</strong></p><ul><li>Complete and process vendor re-onboarding documentation, including:</li><li>W-9 forms</li><li>Vendor registration forms</li><li>Insurance certificates</li><li>Customer-required supplier portal registrations</li><li>Serve as the primary point of contact for customers throughout the re-onboarding process, ensuring all documentation is completed accurately and submitted on time.</li><li>Contact existing customers by phone and email to communicate the company name change and provide any required supporting documentation.</li><li>Maintain detailed tracking logs of onboarding activities, monitor outstanding items, and follow up to ensure timely completion.</li><li>Partner with Finance, Legal, and Operations teams to gather necessary documentation and approvals.</li><li>Respond professionally and promptly to customer questions regarding vendor setup, onboarding requirements, and the company name change.</li><li>Escalate complex onboarding issues or contractual concerns to the Senior Contracts Manager when necessary.</li></ul>
- 2026-07-30T00:00:00Z
- New York, NY
- onsite
- Permanent / Full Time
- 70000 - 90000 USD / Yearly
- <p>We are looking for an Application Support Engineer to support, enhance, and maintain business-critical applications in the New York City location. This role blends technical troubleshooting with hands-on development support, requiring someone who can investigate issues, improve application reliability, and partner effectively with users, project teams, and external vendors. The ideal candidate brings strong experience across application support, testing, documentation, and deployment coordination within a structured software delivery environment.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose application issues, perform root cause analysis, and deliver timely resolutions to minimize disruption to business operations.</p><p>• Support the ongoing maintenance and enhancement of enterprise applications using relevant development tools, frameworks, and scripting technologies.</p><p>• Partner with business stakeholders, technical teams, and third-party vendors to clarify issues, define solutions, and ensure smooth support activities.</p><p>• Execute and coordinate application testing efforts to validate fixes, confirm performance, and reduce the risk of recurring defects.</p><p>• Prepare and maintain clear technical documentation covering system behavior, support procedures, known issues, and configuration details.</p><p>• Assist with release planning, change control, and deployment activities to ensure updates are implemented accurately and with minimal operational impact.</p><p>• Work within established software development life cycle practices to support application changes from analysis through production readiness.</p><p>• Monitor application performance and stability, identifying opportunities for improvement in reliability, security, and supportability.</p>
- 2026-08-06T00:00:00Z
- Edison, NJ
- onsite
- Temporary / Contract
- 25.3365 - 29.337 USD / Hourly
- We are looking for a skilled PC Technician to support telecommunications and network infrastructure activities across multiple service locations in Edison, New Jersey. This is a Long-term Contract position suited for someone who is comfortable working hands-on with equipment installation, hardware changes, and power-related tasks in technical site environments. The ideal candidate brings practical experience with carrier or central office settings and can help keep systems operating safely, efficiently, and reliably.<br><br>Responsibilities:<br>• Carry out the installation, replacement, upgrade, and removal of telecommunications and related hardware at central office and field locations.<br>• Support work involving AC and -48V DC power environments, including batteries, rectifiers, fuse panels, grounding systems, and associated cabling.<br>• Execute equipment activation, power cutovers, and site change activities by following engineering documentation and established technical standards.<br>• Inspect sites to confirm material availability, verify equipment conditions, and capture accurate records of completed tasks.<br>• Diagnose hardware, circuit, connectivity, and power issues to minimize service disruption and maintain network performance.<br>• Review schematics, technical diagrams, and manufacturer instructions to ensure proper installation and maintenance practices.<br>• Partner with engineering, project leadership, and operational teams to complete assignments within required timelines.<br>• Maintain detailed daily updates, testing information, and site documentation to support compliance and project tracking.<br>• Travel regularly between assigned service areas to perform onsite infrastructure and support work.<br>• Follow workplace safety procedures and applicable industry requirements while working in active telecommunications environments.
- 2026-08-17T00:00:00Z