14 Results for Customer Experience Specialist Jobs in Edina, MN

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Customer Support Specialist

Shakopee, MN
onsite
Temporary / Contract
19 - 21 USD / Hourly
Position OverviewWe are seeking a Customer Support Specialist to provide high-quality service and support to customers throughout their experience. This position serves as a key connection between customers and internal teams, ensuring requests are handled efficiently and professionally. The ideal candidate is personable, detail-oriented, and enjoys building positive relationships while delivering exceptional service. Responsibilities<ul><li>Serve as a primary point of contact for customer questions and service needs.</li><li>Build and maintain positive relationships through professional and friendly communication.</li><li>Coordinate customer requests and ensure timely follow-up on outstanding items.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Assist with order entry, account updates, and customer record maintenance.</li><li>Monitor customer accounts and proactively address service-related concerns.</li><li>Partner with internal departments to ensure customer expectations are met.</li><li>Maintain detailed documentation of customer interactions and transactions.</li><li>Support customer satisfaction initiatives and contribute to a positive customer experience.</li><li>Assist with administrative projects and office support tasks as needed.</li></ul>
2026-09-25T00:00:00Z

Customer Service Representative

Eden Prairie, MN
onsite
Temporary / Contract
18 - 20 USD / Hourly
Position OverviewWe are seeking a professional and customer-focused Customer Service Representative to join a growing team. This role is responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator who enjoys helping others and thrives in a fast-paced environment. Responsibilities<ul><li>Respond to customer inquiries via phone, email, and other communication channels.</li><li>Provide accurate information regarding products, services, and policies </li><li>Resolve customer concerns and troubleshoot issues in a timely manner</li><li>Maintain accurate customer records and document interactions.</li><li>Process orders, requests, and account updates as needed.</li><li>Collaborate with internal departments to ensure customer needs are met.</li><li>Maintain a high level of professionalism and customer satisfaction.</li></ul>
2026-09-25T00:00:00Z

Customer Service Representative

Bloomington, MN
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are seeking a Customer Service Representative to join a dynamic team environment. This role is responsible for providing excellent customer support, and assisting with day-to-day administrative and operational tasks. The ideal candidate is organized, professional, and committed to delivering a positive experience for customers. Responsibilities:• Provide timely and professional assistance to customers, clients, and team members.• Perform a variety of administrative and operational support duties as needed.• Build and maintain positive relationships through strong communication and customer service skills.• Collaborate with team members and other departments to support business operations.• Prioritize multiple tasks in a fast-paced environment while maintaining attention to detail.
2026-10-05T00:00:00Z

Customer Service Representative

Apple Valley, MN
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a dependable and service-minded Customer Service Representative to support customers and ensure a positive experience throughout every interaction. This role is ideal for someone who enjoys helping others, solving problems, and working in a fast-moving environment where no two days are exactly the same. Key Responsibilities<ul><li>Serve as the primary point of contact for customer questions and concerns.</li><li>Assist customers with account updates, order inquiries, service requests, and general information.</li><li>Investigate and resolve issues while providing timely and accurate follow-up.</li><li>Enter and maintain customer information in internal systems.</li><li>Process requests, documentation, and transactions with a high level of accuracy.</li><li>Partner with internal teams to ensure customer needs are met efficiently.</li><li>Handle a high volume of interactions while maintaining professionalism and attention to detail.</li><li>Contribute to a positive customer experience by building rapport and delivering excellent service.</li></ul>
2026-10-13T00:00:00Z

Customer Service Representative

Saint Paul, MN
onsite
Permanent / Full Time
50000 - 62000 USD / Yearly
We are looking for a Customer Service Representative to support customer accounts and order-related activities in Saint Paul, Minnesota. This position combines customer communication, billing support, and administrative coordination to help deliver accurate, timely service. The ideal candidate is detail-oriented, responsive, and comfortable working across teams to address questions, resolve issues, and keep account information current. Responsibilities: • Oversee customer orders from initial entry through completion using the company’s ERP system, ensuring records remain accurate at each stage. • Partner with sales efforts by preparing customer quotations, answering inquiries, and assisting with outreach that supports new and existing business. • Investigate and resolve billing concerns, including pricing discrepancies, credits, debits, and freight-related questions. • Respond to product and service issues by identifying the cause, troubleshooting when possible, and coordinating escalations to achieve timely solutions. • Provide clear information about products, services, order status, and account details to both current customers and prospective clients. • Maintain thorough documentation of customer communications, update account records, and process account-related changes as needed. • Coordinate with internal departments such as sales, accounts receivable, production, quality, and shipping to meet customer expectations and address service concerns. • Inform customers of order or manufacturing delays that may affect expected shipment timing and help manage follow-up communication.
2026-10-08T00:00:00Z

Customer Service Representative

Edina, MN
onsite
Temporary / Contract
20 - 25 USD / Hourly
We are seeking a Customer Service Representative to support daily administrative, customer service, and operational functions for a growing organization. This role is ideal for someone who enjoys variety in their day and thrives in a collaborative, hands-on environment. The position combines customer support, office coordination, and operational assistance to help ensure efficient day-to-day business operations. Responsibilities:<ul><li>Respond to customer inquiries via phone and email, providing timely and professional support.</li><li>Process customer orders and maintain accurate records within internal systems.</li><li>Handle inbound and outbound communication to resolve customer concerns and provide updates.</li><li>Support general office operations, including document management, record maintenance, and administrative coordination.</li><li>Prepare shipping documentation and assist with order fulfillment activities.</li><li>Monitor inventory levels and communicate replenishment needs to support operational efficiency.</li><li>Assist with packaging, labeling, assembly, or fulfillment tasks as business needs require.</li><li>Coordinate multiple priorities while maintaining a high level of accuracy and attention to detail.</li><li>Contribute to process improvements and support a collaborative team environment.</li><li>Perform additional administrative and operational duties as assigned.</li></ul>
2026-10-09T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary to Hire
18 - 22 USD / Hourly
We are looking for a Customer Service Representative to support consumer inquiries for a wholesale distribution organization in Minneapolis, Minnesota. This contract opportunity with permanent potential is ideal for someone who communicates clearly, stays organized, and can manage customer interactions across phone, email, and mail channels. In this role, you will help resolve service concerns, document case details accurately, and coordinate timely follow-up for both routine and high-priority requests. Responsibilities: • Respond to incoming customer calls during assigned business hours and provide courteous, solution-focused assistance. • Enter and update customer information, service details, and case activity accurately in the company’s tracking system. • Manage written correspondence related to customer contacts, including letters and physical coupon fulfillment. • Coordinate retrieval requests for select consumer issues, including arranging expedited shipping for time-sensitive items when needed. • Handle email inquiries promptly and ensure each request is routed or resolved with appropriate follow-up. • Support complaint resolution by gathering necessary details, documenting outcomes, and helping de-escalate sensitive situations. • Maintain organized records of customer interactions and service materials to ensure accuracy and consistency. • Work across internal teams to help move consumer requests forward and keep projects or case actions on schedule.
2026-10-15T00:00:00Z

Customer Service Representative

Bloomington, MN
onsite
Temporary / Contract
20 - 24 USD / Hourly
We are seeking professional and customer-focused individuals to join a growing customer care team during a high-volume enrollment season. This role is ideal for candidates who enjoy helping others, answering questions, and providing exceptional service over the phone. You will serve as a primary point of contact for individuals and organizations seeking assistance with benefit-related inquiries, account updates, and plan administration. Successful candidates will be strong communicators who can navigate detailed conversations while delivering accurate and timely support. Responsibilities<ul><li>Answer inbound customer calls regarding benefit plans, account maintenance, and general program inquiries.</li><li>Assist customers with life event changes and account updates, including dependent additions, address changes, and plan modifications.</li><li>Provide guidance on benefit-related questions and available resources.</li><li>Troubleshoot issues and work toward first-call resolution whenever possible.</li><li>Route inquiries to the appropriate internal teams or external resources when necessary.</li><li>Accurately document customer interactions and maintain member records within company systems.</li><li>Support both organizational contacts and individual plan participants.</li><li>Deliver a high level of customer service while handling sensitive and confidential information.</li></ul>
2026-10-14T00:00:00Z

Customer Service Representative

Blaine, MN
onsite
Temporary / Contract
14.725 - 17.05 USD / Hourly
We are looking for a Customer Service Representative to support a high-volume seasonal energy assistance program in Blaine, Minnesota. This Long-term Contract position focuses on helping applicants complete required paperwork, reviewing submissions for accuracy, and providing compassionate service in a fast-paced office setting. The role involves both front-desk interaction and back-office application support, with a strong emphasis on timeliness, professionalism, and careful review of eligibility details. Responsibilities: • Review and process energy assistance applications while ensuring information is complete, accurate, and properly documented. • Evaluate household details such as income and family composition to determine whether submissions meet program guidelines. • Assist walk-in visitors at the reception area by answering questions, guiding them through forms, and providing clear next steps. • Respond to applicant inquiries in person and by phone regarding application status, missing documents, and eligibility requirements. • Maintain steady productivity in a busy environment with daily application volume and strict response timelines. • Communicate difficult decisions with empathy and professionalism when applicants are ineligible or have incomplete documentation. • Rotate between front-desk coverage and back-office processing duties based on team needs. • Track outstanding items and follow up on incomplete applications within required program deadlines.
2026-10-13T00:00:00Z

Customer Service Representative-Spanish Bilingual

Fridley, MN
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are seeking a dedicated Spanish Bilingual Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. Responsibilities:<ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul>
2026-10-01T00:00:00Z

Bilingual Customer Service Representative

White Bear Lake, MN
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Spanish Bilingual Customer Service Representative to join a manufacturing team in Minnesota. This long term contract-to-permanent position is ideal for someone who enjoys helping customers, solving product-related questions, and working in a fast-paced technical environment. The person in this role will support customers by identifying appropriate tooling options, addressing inquiries with professionalism, and partnering with internal and external teams to deliver strong service. Responsibilities:• Respond to customer inquiries by phone and email, providing timely support and clear guidance on product and tooling-related questions.• Evaluate customer drawings, specifications, and application details to recommend solutions that align with operational needs.• Enter and manage orders accurately while maintaining complete and organized customer information in company systems.• Explain technical product information in a way that customers can easily understand and apply to their manufacturing processes.• Work closely with colleagues, sales representatives, designers, and distribution partners to coordinate service and resolve issues efficiently.• Support both inbound and outbound customer communication to strengthen relationships and ensure follow-up on open requests.• Assist in resolving customer concerns by identifying practical options and helping guide them toward the best available solution.• Contribute to additional service and administrative tasks as directed by leadership to support team goals.
2026-10-01T00:00:00Z

Medical Customer Service Rep

Minneapolis, MN
remote
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Medical Customer Service Rep to support a healthcare organization serving members in Minneapolis, Minnesota. This is a Contract position for a customer-focused individual who can handle high-volume inquiries with accuracy, empathy, and efficiency. In this role, you will assist members with benefits-related questions, claims concerns, and provider billing issues while helping them understand available healthcare services and coverage options. Responsibilities: • Handle incoming calls from health plan members and provide clear guidance on benefits, coverage details, and claim-related questions. • Investigate member concerns involving balances billed by providers and explain next steps for resolving payment or statement issues. • Review provider network information to help members identify participating healthcare providers and facilities. • Explain authorization guidelines for medical services and help callers understand when prior approval may be required. • Support members with navigating healthcare services, including arranging or clarifying transportation scheduling when applicable. • Document customer interactions thoroughly and maintain accurate records of inquiries, actions taken, and follow-up needs. • Deliver attentive service in a fast-paced call center environment while meeting quality and response expectations.
2026-10-06T00:00:00Z

E-Commerce Specialist

Minneapolis, MN
remote
Temporary / Contract
31.6635 - 36.663 USD / Hourly
We are looking for an E-Commerce Specialist to support and enhance digital commerce operations for a growing consumer-focused business in Minneapolis, Minnesota. This Long-term Contract position will play a key role in improving online storefront performance, coordinating platform-related initiatives, and helping shape a strong customer shopping experience across multiple channels. The individual in this role will collaborate with cross-functional teams to execute ecommerce initiatives, maintain product and content accuracy, and contribute to successful online launches. Responsibilities: • Lead day-to-day execution of ecommerce projects involving Shopify-based storefronts and related digital commerce tools. • Partner with marketing, technology, operations, customer support, and warehouse teams to keep online sales channels running smoothly and efficiently. • Manage integrations between ecommerce platforms and connected business systems, including Microsoft Dynamics 365 Business Central and other third-party applications. • Oversee product data, site content, inventory updates, and subscription-related information to ensure accuracy across online stores. • Support marketplace activity and digital merchandising efforts across channels such as Amazon, eBay, and other ecommerce platforms as needed. • Coordinate testing, validation, and quality checks before releases to help ensure stable functionality and successful site launches. • Investigate and resolve ecommerce platform issues, escalating complex problems when necessary to minimize disruption to customers. • Apply ecommerce best practices to improve site usability, operational effectiveness, and overall online performance. • Assist with content and catalog migration activities tied to new site features, store enhancements, or platform updates.
2026-10-09T00:00:00Z

Employee Relations Specialist

Arden Hills, MN
onsite
Temporary / Contract
40 - 50 USD / Hourly
We are looking for an experienced, detail-oriented Human Resources specialist to support employee relations and workplace investigation activities for a contract position based in Arden Hills, Minnesota. This role focuses on reviewing employee concerns, advising leaders on appropriate responses, and helping ensure fair, consistent, and compliant resolution of workplace matters. The ideal candidate brings strong judgment, discretion, and the ability to handle sensitive issues in a structured and impartial manner. Responsibilities: • Lead impartial workplace reviews related to employee complaints, conduct issues, policy concerns, harassment, discrimination, retaliation, and similar matters. • Gather and assess information through interviews, document review, and evidence analysis to develop clear, well-supported findings. • Prepare thorough case summaries and investigation reports that document facts, conclusions, and recommended next steps. • Partner with HR Business Partners, Labor Relations, Legal, Global Security, and operational leaders to address employee relations concerns effectively. • Advise managers on handling workplace issues in alignment with employment laws, company policies, and consistent people practices. • Track case activity, maintain accurate records, and protect confidential information throughout each stage of the process. • Recognize recurring themes across cases and share insights that may help reduce future workplace risk. • Support employee relations matters in manufacturing, production, distribution, or other hourly workforce settings when applicable.
2026-10-12T00:00:00Z

14 results for Customer Experience Specialist in Edina, MN