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12 results for Customer Experience Specialist in Edina, MN

Customer Support Specialist

Shakopee, MN
onsite
Temporary / Contract
20 - 25 USD / Hourly
Position OverviewWe are seeking a professional and customer-focused Customer Service Representative to support daily customer interactions and provide exceptional service. The ideal candidate will possess strong communication skills, a positive attitude, and the ability to effectively manage inquiries while delivering a high-quality customer experience. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and other communication channels</li><li>Provide accurate information regarding products, services, policies, and procedures</li><li>Resolve customer concerns in a professional and timely manner</li><li>Document customer interactions and maintain accurate records</li><li>Process orders, requests, and account updates as needed</li><li>Collaborate with internal departments to address customer needs and ensure timely follow-up</li><li>Monitor and manage multiple tasks while maintaining attention to detail</li><li>Maintain a high level of professionalism and customer satisfaction</li><li>Support additional administrative and customer service functions as assigned</li></ul>
2026-09-15T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary to Hire
21 - 24 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract with potential contract-to-hire position. This role focuses on delivering responsive support to customers and agents by addressing questions, resolving concerns, and providing clear updates related to insurance policies and products. The ideal candidate is organized, detail-oriented, and comfortable managing service requests, documentation, and high-volume communication with accuracy and care. Responsibilities:• Respond to customer and agent inquiries by phone, email, or other channels, ensuring timely and attentive service.• Research service issues and disputes, identify appropriate solutions, and bring matters to resolution efficiently.• Communicate policy details, product information, and claim or account status updates in a clear and helpful manner.• Complete and process insurance-related documents, including policy changes, confirmations, beneficiary updates, certificates, and invoice adjustments.• Enter and update account information accurately while maintaining complete and organized records.• Review paperwork for accuracy and follow through on outstanding items to support smooth policy administration.• Collaborate with internal and external contacts with diplomacy and care to address service needs.• Manage multiple priorities throughout the day while meeting quality expectations and turnaround timelines.
2026-09-14T00:00:00Z

Customer Service Representative

Plymouth, MN
onsite
Temporary / Contract
19 - 24 USD / Hourly
We are looking for a Customer Service Representative to join a close-knit team in Plymouth, Minnesota within the wholesale distribution industry. This Long-term Contract opportunity offers hands-on training, a collaborative office environment, and the chance to support customers with product questions, order needs, and service solutions across chat and phone channels. The role is well suited for someone who stays organized in a fast-moving setting and takes pride in delivering accurate, responsive support. Candidates who perform well may have the opportunity to transition into a permanent position. Responsibilities: • Assist customers through live chat and inbound phone conversations, providing timely support and clear answers to service and product-related questions. • Enter and update orders with accuracy, ensuring customer information, item details, and follow-up actions are recorded correctly. • Guide customers on product selections and specifications, including answering questions about tile and related inventory offerings while identifying upselling opportunities. • Manage several service requests at once while maintaining a detail-oriented, solutions-focused approach in a high-volume environment. • Collaborate closely with team members during onboarding and daily operations, applying side-by-side training and feedback to build confidence across communication channels. • Transition from chat support into call handling as training progresses, using established service practices to resolve issues effectively. • Partner with customer service and store operations colleagues to help maintain smooth service coverage and support broader team needs when required. • Follow through on open issues, provide updates as needed, and help create a positive customer experience through dependable, attentive service.
2026-09-09T00:00:00Z

Customer Service Representative

Minnetonka, MN
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a contract position based in Minnesota. This opportunity is ideal for someone who enjoys helping customers, managing high-volume communication, and keeping accurate records in a fast-paced environment. The person in this role will support day-to-day service needs through phone, email, and order-related assistance while maintaining a detail-oriented and organized approach. Responsibilities: • Handle incoming customer calls promptly, provide accurate information, and resolve routine service questions effectively. • Place outbound calls as needed to follow up on requests, confirm details, or support ongoing customer service activities. • Respond to email inquiries clearly and efficiently, ensuring customers receive timely updates and helpful solutions. • Enter customer, order, and service information into internal systems with strong attention to accuracy and completeness. • Process order-related transactions and documentation while helping maintain smooth workflow across service operations. • Coordinate and schedule appointments based on customer needs, availability, and established service procedures. • Use Microsoft Word and Excel to prepare, update, and maintain customer records, logs, and basic reports. • Support call center performance by balancing service quality, responsiveness, and thorough documentation in each interaction.
2026-09-15T00:00:00Z

Customer Service Representative

Minneapolis, MN
remote
Temporary / Contract
17.1 - 19.8 USD / Hourly
We are looking for a customer-focused individual with strong attention to detail to support service operations within a higher education environment in Minneapolis, Minnesota. This Long-term Contract position is ideal for someone who communicates clearly, works efficiently in a fast-paced setting, and maintains strong accuracy when handling written and numeric information. The role requires dependable administrative support, strong attention to detail, and comfort using spreadsheet tools to keep records organized and up to date. Responsibilities: • Respond to customer inquiries in a courteous and timely manner, providing clear information and effective issue resolution. • Enter and update alphabetic and numeric data with a high degree of speed and accuracy across internal systems and records. • Maintain organized documentation and ensure customer information is recorded correctly and consistently. • Use Microsoft Excel to track activities, manage data, and prepare routine reports as needed. • Support day-to-day service functions by following established procedures and escalating more complex concerns when appropriate. • Communicate with internal teams to help coordinate responses and ensure a smooth customer experience.
2026-09-08T00:00:00Z

Customer Service Representative

Eden Prairie, MN
onsite
Temporary / Contract
20 - 23 USD / Hourly
Position OverviewWe are seeking a professional and customer-focused Customer Service Representative to join a growing team. This role is responsible for providing exceptional customer support, resolving inquiries, processing requests, and ensuring a positive customer experience. The ideal candidate is personable, detail-oriented, and thrives in a fast-paced environment. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and other communication channels</li><li>Provide accurate information regarding products, services, orders, and account status</li><li>Resolve customer concerns professionally and efficiently</li><li>Process orders, updates, and customer requests with a high level of accuracy</li><li>Maintain detailed records of customer interactions and account activity</li><li>Collaborate with internal teams to ensure timely issue resolution</li><li>Follow up with customers as needed to ensure satisfaction</li><li>Perform data entry and other administrative tasks to support daily operations</li></ul>
2026-09-01T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a customer-focused Customer Service Representative to join a contract opportunity. This role supports daily customer interactions in a call center environment, helping resolve inquiries efficiently and ensuring accurate order processing. The ideal candidate brings strong communication skills, attention to detail, and the ability to provide detail-oriented service across inbound and outbound customer contact. Responsibilities: • Handle a high volume of incoming customer calls while delivering prompt, courteous, and solution-oriented support. • Place outbound calls as needed to follow up on requests, clarify information, or provide updates to customers. • Enter customer orders accurately into the appropriate systems and verify details to reduce processing errors. • Respond to questions related to products, orders, and service issues with clear and detail-oriented communication. • Document customer interactions thoroughly to maintain accurate records and support service continuity. • Resolve routine concerns independently and escalate more complex matters to the appropriate team when necessary.
2026-09-16T00:00:00Z

Call Center Specialist

Hopkins, MN
onsite
Temporary / Contract
20 - 23 USD / Hourly
Position OverviewWe are seeking a customer-focused and professional Call Center Specialist to join our team. This role is responsible for handling inbound and outbound customer communications, resolving inquiries, providing information about products and services, and delivering a positive customer experience. The ideal candidate is an effective communicator with strong problem-solving skills and the ability to thrive in a fast-paced environment. Key Responsibilities<ul><li>Handle inbound and outbound calls in a professional and timely manner.</li><li>Respond to customer inquiries and provide accurate information.</li><li>Resolve customer concerns and escalate issues when appropriate.</li><li>Document customer interactions and update records within company systems.</li><li>Process orders, requests, and account updates as needed.</li><li>Meet quality, productivity, and service-level expectations.</li><li>Maintain a high level of customer satisfaction through exceptional service.</li><li>Collaborate with internal departments to ensure customer needs are met.</li><li>Follow company policies, procedures, and compliance requirements.</li></ul>
2026-09-03T00:00:00Z

Customer Service Represenative

Minneapolis, MN
onsite
Temporary / Contract
18 - 21 USD / Hourly
We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. <ul><li>Serve as the primary point of contact for customers via phone, email, and chat.</li><li>Respond to customer inquiries, concerns, and requests in a professional and timely manner.</li><li>Resolve customer issues by identifying solutions and escalating complex matters when necessary.</li><li>Process orders, returns, exchanges, and account updates accurately.</li><li>Maintain detailed and accurate records of customer interactions in the CRM system.</li><li>Educate customers on products, services, policies, and procedures.</li><li>Collaborate with internal departments to ensure customer needs are met.</li><li>Follow up with customers to ensure issues have been resolved to their satisfaction.</li><li>Meet performance metrics related to response times, customer satisfaction, and productivity.</li><li>Identify opportunities to improve processes and enhance the customer experience.</li><li>Maintain confidentiality and adhere to company policies and procedures.</li><li>Support additional administrative and customer support functions as needed.</li></ul>
2026-08-31T00:00:00Z

Order Entry Specialist

Eden Prairie, MN
onsite
Temporary / Contract
20 - 23 USD / Hourly
Position OverviewWe are seeking a detail-oriented Order Entry Specialist to support daily order processing and administrative operations. This role is responsible for accurately entering customer orders, reviewing information for accuracy, coordinating with internal teams, and ensuring orders are processed in a timely manner. The ideal candidate is organized, dependable, and thrives in a fast-paced environment. Key Responsibilities<ul><li>Accurately enter customer orders into company systems and databases.</li><li>Review orders for completeness and verify pricing, quantities, and product information.</li><li>Communicate with customers regarding order status, updates, and inquiries.</li><li>Coordinate with sales, warehouse, production, and customer service teams to ensure timely order fulfillment.</li><li>Maintain accurate records and documentation related to customer orders.</li><li>Resolve order discrepancies and assist with troubleshooting issues.</li><li>Track order progress and provide updates as needed.</li><li>Respond to phone calls, emails, and other customer requests in a professional manner.</li><li>Assist with general administrative and data entry tasks.</li></ul>
2026-09-16T00:00:00Z

Client Services Associate or Manager

Minneapolis, MN
onsite
Permanent / Full Time
70000 - 90000 USD / Yearly
We are looking for an experienced and detail-oriented Client Services Associate or Manager to join our team in Minneapolis, Minnesota. In this role, you will support high-level executives and teams by, overseeing client interactions, and facilitating investment-related transactions. The ideal candidate will thrive in a fast-paced environment, possess exceptional organizational skills, and demonstrate a commitment to delivering outstanding client service. Responsibilities:• Coordinate complex client transactions, including preparing and tracking documentation for investments such as 1031 exchanges and real estate deals.• Collaborate with title companies, exchange accommodators, and investment sponsors to manage investment closings and ensure timely processing.• Assist with client onboarding processes to ensure smooth transitions and effective communication.• Monitor ongoing client transactions and investment timelines, ensuring deadlines are met and clients remain informed.• Provide proactive and responsive support for client inquiries regarding investment-related services.• Facilitate internal communications for executives, including meeting coordination and administrative support.• Work collaboratively with cross-departmental teams to maintain an efficient and effective workflow.• Uphold confidentiality standards for all client and firm-related information.• Support executives in streamlining communication and managing priorities related to client services and transactions. If you are interested in joining this growing investment advisory firm please contact Doug Rickart on LinkedIn , call Doug at 612-249-0330 or apply through the ink provided.
2026-08-14T00:00:00Z

Data Specialist & Technical Support

Edina, MN
onsite
Permanent / Full Time
80000 - 95000 USD / Yearly
We are looking for a Data Specialist & Technical Support team member to join a service-focused team in Minnesota. This position combines hands-on technical troubleshooting with data analysis, reporting, and client system support to help keep daily operations accurate and efficient. The ideal candidate brings strong analytical ability, advanced Excel expertise, and practical experience working with databases and system-generated data. Success in this role requires clear communication, careful attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities: • Oversee data uploads and related processing tasks, ensuring information is entered, validated, and completed with a high level of precision. • Configure and onboard new clients within internal platforms, confirming setup details are accurate and aligned with operational needs. • Develop and run database queries to extract, review, and verify information stored in Microsoft SQL Server environments. • Examine technical and data-related issues to identify inconsistencies, determine root causes, and support timely resolution. • Prepare recurring and one-time reports that provide clear, reliable information for business and operational use. • Review large data sets to detect errors, irregularities, and performance concerns affecting system accuracy. • Compare data across interfaces, uploads, reports, and database records to confirm consistency and completeness. • Document troubleshooting steps, query logic, findings, and recommended solutions to support knowledge sharing and process consistency. • Partner with internal teams to gather requirements, communicate issue status, and recommend improvements to reporting, data quality, and operational workflows.
2026-09-11T00:00:00Z