We are looking for a skilled SFMC/Email Developer to join our team on a contract basis in Washington, District of Columbia. This role is ideal for someone with expertise in Salesforce Marketing Cloud and email campaign development who can deliver personalized, dynamic marketing content and optimize data-driven strategies. You will play a crucial part in implementing marketing automation solutions and ensuring the seamless execution of campaigns.<br><br>Responsibilities:<br>• Develop responsive email templates and dynamic content blocks using HTML, AMPScript, and modular design principles.<br>• Build audience segmentation queries and manage data extensions within Salesforce Marketing Cloud.<br>• Execute automated marketing journeys through Journey Builder and Automation Studio.<br>• Conduct thorough QA testing across browsers and devices using tools like Litmus to ensure email functionality and design consistency.<br>• Create and optimize donation forms, landing pages, and engagement tools on platforms such as Engaging Networks.<br>• Monitor and troubleshoot data synchronization between Salesforce Marketing Cloud and other integrated platforms to maintain data integrity.<br>• Implement deliverability best practices to maximize inbox placement and monitor email performance metrics.<br>• Manage reusable template libraries to maintain consistency and improve efficiency across campaigns.<br>• Collaborate with internal teams, including IT, digital marketing, and web development, to meet technical and operational requirements.<br>• Perform A/B and multivariate testing on subject lines, calls-to-action, design elements, and audience groups to improve campaign performance.
<p>Seeking a strong<strong> Billing</strong> professional for large growing law firm</p><p><br></p><p>ESSENTIAL DUTIES AND RESPONSIBILITIES:</p><p>• Billing. Handle billing activity for a group of attorneys. Monitor unbilled time and respond appropriately to problem accounts. Address any attorney/client situations as needed.</p><p>• <strong>eBilling</strong>. Manage eBilling responsibilities for assigned group of attorneys from invoice submission through collection and reporting.</p><p>• Reporting. Create/acquire ad hoc and other reports, as assigned. </p><p>• Process Improvement. Recommend process improvement opportunities and assist with implementation when needed.</p><p><br></p>
We are looking for a skilled Litigation Support Analyst to provide technical expertise and guidance for electronic discovery projects, document reviews, and productions. This role demands meticulous attention to detail, strong analytical abilities, and exceptional customer service skills. The ideal candidate will thrive in a fast-paced, high-volume environment while managing multiple projects and meeting tight deadlines.<br><br>Responsibilities:<br>• Develop, maintain, and troubleshoot eDiscovery software and databases to support litigation processes.<br>• Process incoming data and images by organizing and loading them into litigation databases.<br>• Collect, analyze, and prepare electronic data for review and production purposes.<br>• Design and implement search terms and filters to streamline document review workflows.<br>• Perform rigorous quality control checks and prepare documents for production.<br>• Collaborate with legal teams to coordinate project-specific workflows and ensure smooth execution.<br>• Train and assist legal teams in utilizing various eDiscovery platforms effectively.<br>• Utilize fraud investigation techniques and data analysis to identify inconsistencies and ensure compliance.<br>• Apply advanced fraud analytics to detect and prevent fraudulent activities during litigation.<br>• Contribute to the refinement of anti-fraud measures within eDiscovery processes.
We are looking for an experienced Data Analyst to join our team on a long-term contract basis in Wilmington, Delaware. In this role, you will play a pivotal part in designing and developing software solutions for both desktop and web applications. You will collaborate closely with business stakeholders to understand and document requirements, ensuring the delivery of robust and effective reporting and application solutions.<br><br>Responsibilities:<br>• Design and implement front-end and back-end software for complex desktop and web applications.<br>• Collaborate with business users and management to identify, analyze, and document application and reporting requirements.<br>• Develop stable and efficient solutions for Power BI reporting and application development projects.<br>• Manage all stages of the software development lifecycle, including requirements gathering, design, coding, testing, deployment, and ongoing support.<br>• Utilize best practices in software development and explore innovative solutions to meet business objectives.<br>• Optimize database objects and ensure efficient data handling and retrieval.<br>• Apply Agile methodologies to project management and software development tasks.<br>• Create and maintain comprehensive documentation for business requirements and application designs.<br>• Work independently and as part of a team to deliver high-quality results.<br>• Support scheduled updates and releases with a focus on system stability and performance.
<p>We are seeking a Cloud Engineer to support the design, deployment, and maintenance of cloud infrastructure across our environments. This role focuses on building reliable, secure, and scalable cloud solutions while assisting development and IT teams with day‑to‑day cloud operations.</p><p><strong>Responsibilities</strong></p><ul><li>Deploy, configure, and manage cloud resources in AWS/Azure/GCP.</li><li>Maintain CI/CD pipelines and automate infrastructure tasks using tools such as Terraform, CloudFormation, or similar.</li><li>Monitor system performance, reliability, cost, and security posture across cloud workloads.</li><li>Support containerized applications (Docker/Kubernetes) and troubleshoot environment issues.</li><li>Implement cloud security best practices, including IAM, logging, patching, and network controls.</li><li>Assist with incident response, cloud migrations, and environment optimization.</li><li>Collaborate with engineering and IT teams to support application deployments and cloud operations.</li></ul><p><br></p>
<p><strong>About the Opportunity:</strong></p><p>Our team is seeking a skilled Cyber Security Engineer for a contract position supporting a major client in the Washington, DC area. This is an exciting opportunity to join a team dedicated to safeguarding complex enterprise environments using industry-leading security solutions.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, implement, and manage security infrastructure utilizing popular cyber security tools such as Splunk, Palo Alto Networks, CrowdStrike, Tenable Nessus, and Cisco Firepower.</li><li>Monitor network and system security, identify vulnerabilities, and respond to threats and incidents in real-time.</li><li>Collaborate cross-functionally to establish and enforce security best practices, policies, and standards.</li><li>Conduct regular vulnerability assessments, penetration tests, and risk analyses.</li><li>Maintain and optimize security event monitoring and incident response workflows.</li></ul>
<p>We are seeking a Cloud Engineer to support the design, deployment, and maintenance of cloud infrastructure across our environments. This role focuses on building reliable, secure, and scalable cloud solutions while assisting development and IT teams with day‑to‑day cloud operations.</p><p><strong>Responsibilities</strong></p><ul><li>Deploy, configure, and manage cloud resources in AWS/Azure/GCP.</li><li>Maintain CI/CD pipelines and automate infrastructure tasks using tools such as Terraform, CloudFormation, or similar.</li><li>Monitor system performance, reliability, cost, and security posture across cloud workloads.</li><li>Support containerized applications (Docker/Kubernetes) and troubleshoot environment issues.</li><li>Implement cloud security best practices, including IAM, logging, patching, and network controls.</li><li>Assist with incident response, cloud migrations, and environment optimization.</li><li>Collaborate with engineering and IT teams to support application deployments and cloud operations.</li></ul><p><br></p>
<p>We are seeking a Cloud Engineer to support the design, deployment, and maintenance of cloud infrastructure across our environments. This role focuses on building reliable, secure, and scalable cloud solutions while assisting development and IT teams with day‑to‑day cloud operations.</p><p><strong>Responsibilities</strong></p><ul><li>Deploy, configure, and manage cloud resources in AWS/Azure/GCP.</li><li>Maintain CI/CD pipelines and automate infrastructure tasks using tools such as Terraform, CloudFormation, or similar.</li><li>Monitor system performance, reliability, cost, and security posture across cloud workloads.</li><li>Support containerized applications (Docker/Kubernetes) and troubleshoot environment issues.</li><li>Implement cloud security best practices, including IAM, logging, patching, and network controls.</li><li>Assist with incident response, cloud migrations, and environment optimization.</li><li>Collaborate with engineering and IT teams to support application deployments and cloud operations.</li></ul><p><br></p>
<p>We are seeking an early‑career GenAI Application Developer to design, build, and enhance AI‑powered applications for an AWS‑based Contact Center as a Service (CCAS) platform. This role focuses on conversational AI, intelligent automation, and generative AI–driven customer and agent experiences using services such as Amazon Connect, Lex V2, Amazon Q in Connect, Contact Lens, Bedrock, OpenSearch, and AWS Lambda (Python).</p><p><br></p><p>You will work closely with senior engineers, UI/UX designers, and cloud teams to implement voice and chat automation, agent assist features, secure AI orchestration, and supporting APIs and data pipelines—all within a security‑ and compliance‑focused environment.</p><p>This is an excellent opportunity to grow as a software developer while contributing to impactful, production‑grade AI solutions.</p><p><br></p><p>Primary Responsibilities</p><p>Amazon Connect Application Development</p><ul><li>Design, build, and maintain Amazon Connect contact flows, routing profiles, and queues for voice and chat</li><li>Integrate Amazon Lex V2 bots for call deflection, self‑service workflows, and escalation</li><li>Configure Contact Lens for transcription, summarization, sentiment analysis, QA insights, and redaction</li><li>Configure Amazon Q in Connect domains, knowledge sources, guided workflows, and agent assist capabilities</li><li>Implement secure S3‑based transcript storage with encryption, lifecycle policies, and retention controls</li></ul><p>eAI Orchestration & Backend Services</p><ul><li>Develop AWS Lambda (Python) functions to orchestrate:</li><li>Amazon Bedrock LLM calls</li><li>Embeddings workflows</li><li>Model invocation logging and observability</li><li>Implement OpenSearch indexing, keyword/vector queries, and ingestion triggers</li><li>Build Retrieval‑Augmented Generation (RAG) pipelines to support agent assist and self‑service knowledge</li><li>Apply structured logging, testing, error handling, and performance/cost safeguards</li></ul><p> Data Safety, Security & Compliance</p><ul><li>Implement AI guardrails, prompt templates, and output evaluation mechanisms</li><li>Enforce PII redaction and minimization across conversation logs</li><li>Participate in threat modeling and remediation for contact center integrations</li></ul><p>Web, Chat & Integration Support</p><ul><li>Support CloudFront + WAF configurations for secure web chat entry points</li><li>Build APIs and event hooks to pass context between web chat, Amazon Connect, and AI services</li></ul><p>DevSecOps & Operations</p><ul><li>Contribute to Git‑based CI/CD pipelines, code reviews, and documentation</li><li>Maintain runbooks, SOPs, and architecture diagrams</li><li>Create and monitor CloudWatch dashboards and alarms for:</li><li>Call deflection rate</li><li>Average Handle Time (AHT)</li><li>Contact resolution</li><li>AI usage metrics</li></ul>
Responsibilities / Day-to-Day<br><br>Own end-to-end delivery of a Manhattan Active Warehouse Management (WMS) implementation, ensuring alignment to defined scope, timeline, and business outcomes<br><br>Develop and maintain a dynamic master project plan, managing dependencies across testing, integrations, training, and go-live activities<br><br>Define and govern system scope, configurations, and customizations; manage change requests with clear business justification and timeline impact<br><br>Act as the primary liaison between internal stakeholders and the WMS vendor, holding all parties accountable to delivery commitments, timelines, and SLAs<br><br>Lead cross-functional coordination across Operations, IT, Inventory, Finance, QA, and HR to ensure alignment and execution<br><br>Establish and enforce RACI, ensuring all deliverables have clear ownership and committed deadlines<br><br>Drive defect management and triage processes, ensuring timely resolution and prioritization throughout testing phases<br><br>Own User Acceptance Testing (UAT), including planning, execution, defect resolution cycles, and business sign-off<br><br>Plan and execute Mock Go-Lives and develop a detailed cutover runbook with defined rollback criteria<br><br>Lead go-live execution, including war room coordination, issue resolution, and stakeholder communication<br><br>Oversee post-go-live hypercare, tracking issues, stabilizing operations, and ensuring successful transition to steady state<br><br>Maintain a proactive risk and issue management process, identifying and escalating risks early with mitigation plans<br><br>Provide concise executive-level reporting, including status, risks, and key decisions required<br><br>Qualifications<br><br>7+ years of project management experience, including full lifecycle WMS or ERP implementations (design through go-live and hypercare)<br><br>Direct experience with Manhattan Associates WMS (Manhattan Active WM preferred)<br><br>Proven ability to define scope, manage configurations/customizations, and build/execute detailed project plans<br><br>Strong experience managing enterprise software vendors and holding them accountable to delivery commitments<br><br>Background in distribution, logistics, supply chain, or similar operational environments<br><br>Demonstrated success delivering complex, cross-functional projects with tight timelines and high visibility<br><br>Strong leadership and communication skills, with the ability to influence stakeholders at all levels, including executive leadership<br><br>Ability to operate independently, drive accountability, and manage competing priorities in a fast-paced environment<br><br>Willingness to work on-site as needed (more frequently during project kickoff); regional travel preferred<br><br>Preferred:<br><br>PMP or equivalent certification<br><br>Experience with large-scale workforce change management<br><br>Familiarity with defect tracking tools and reporting (e.g., Jira, Salesforce, etc.)<br><br>Experience supporting high-volume or 24/7 operational environments
<p>Our team is seeking a detail-oriented Workday Analyst for a contract engagement supporting a leading client based in Rockville, Maryland. In this role, you’ll leverage your expertise in Workday to analyze, configure, and support the client’s Human Capital Management (HCM) systems and business processes.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide day-to-day Workday system support, including troubleshooting, configuration, and data management.</li><li>Serve as a subject matter expert on Workday HCM modules, assisting with ongoing system enhancements, upgrades, and releases.</li><li>Collaborate with HR, Payroll, and IT teams to analyze user requirements and deliver solutions that align with business needs.</li><li>Develop and generate dashboards and reports to deliver actionable insights for decision-makers.</li><li>Interpret and document system and process changes, ensuring clear communication and alignment with stakeholders.</li><li>Support testing, training, and deployment activities for new features or changes within the Workday platform.</li></ul>
<p>Our company is seeking a detail-oriented Banking Operations Specialist to join our team. This role requires strong checking account balancing and math skills, experience with Microsoft Excel, accurate data entry, and familiarity with banking industry practices and financial data. The candidate will also support processing loans as part of daily responsibilities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Balance checking accounts and reconcile daily banking transactions with high accuracy.</li><li>Review, validate, and enter financial data into internal systems, maintaining strict attention to detail.</li><li>Utilize Microsoft Excel to organize, track, and analyze transaction records and account balances.</li><li>Identify and resolve discrepancies in financial records and escalate issues as needed.</li><li>Ensure compliance with banking regulations, company policies, and confidentiality practices.</li><li>Collaborate with internal departments to ensure accurate and timely processing of customer accounts.</li><li>Assist customers and colleagues with transactional issues related to checking accounts and loans.</li></ul>
<p><strong>Job Description:</strong></p><p>• Works with Business Analysts to effectively implement requirements, processes, and functional specifications in support of business priorities.</p><p>• Support software, web and database applications used by the Authority including Yardi Voyager, UKG Pro and other Enterprise and Department level applications; assisting with the installation, implementations and upgrades for these systems and provide ongoing support in their effective use.</p><p>• Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency.</p><p><br></p><p><br></p><p> </p><p><br></p><p><br></p>