18 results for Technology And It in Edgewood, MD

Technology Management II

Washington, D.c., DC
onsite
Temporary
70.00 - 80.00 USD / Hourly
Public Trust Clearance (MUST CURRENTLY HOLD OR HAVE THE ABILITY TO OBTAIN) Enterprise Architect – CloudLocation: Washington, DC (Hybrid/Remote)Duration: 6 month contract, with potential for extension or conversion Pay: Available on W2 OverviewWe are seeking an experienced Enterprise Architect – Cloud to lead the design, modernization, and implementation of cloud-based architectures across a large-scale enterprise environment. This role is responsible for shaping cloud strategy, guiding migration initiatives, developing architectural roadmaps, and ensuring cloud solutions align with organizational goals and industry best practices.This position is hybrid with work performed in the Washington, DC area. Public Trust screening is required. The Public Trust process for this program may take up to three months and includes a personal disclosure review and a soft credit check.Key Responsibilities<ul><li>Lead the design and implementation of enterprise-level cloud architecture strategies aligned with organizational goals.</li><li>Develop scalable, secure, and high-performing cloud solutions using primarily Microsoft Azure with potential involvement in AWS, Google Cloud, or other providers.</li><li>Establish and maintain the cloud architecture roadmap in alignment with business and IT priorities.</li><li>Provide expert guidance on cloud adoption, cloud-native development, and enterprise cloud governance.</li><li>Oversee and guide migrations of legacy and on-premises applications, systems, and workloads to modern cloud platforms.</li><li>Architect hybrid and multi-cloud solutions integrating cloud services with on-premises infrastructure.</li><li>Drive adoption of Infrastructure as Code (IaC) practices using tools such as Terraform.</li><li>Partner with senior leadership and technical teams to provide architectural direction and recommendations.</li><li>Ensure teams follow Agile, DevOps, and CI/CD methodologies when designing and deploying cloud applications.</li><li>Stay current with emerging cloud technologies, industry advancements, and best practices to support continuous improvement.</li></ul>
2026-03-10T19:18:46Z

Financial Analysts - multiple roles

Columbia, MD
onsite
Permanent
95000.00 - 120000.00 USD / Yearly
Financial Analysts – Stable & 4 days WFH Hybrid | Columbia, MDA leading global technology and solutions organization is expanding its U.S. finance team and is seeking multiple Financial Analysts to support continued growth. This is an outstanding opportunity for professionals who enjoy analytical work, cross‑functional collaboration, and contributing directly to strategic business decisions.About the RoleIn this position, you will play a key role in budgeting, forecasting, financial modeling, and performance analysis. You’ll partner with operations, engineering, and finance leadership to provide insights that drive business outcomes. The environment is fast‑paced, international, and highly collaborative.This role offers a hybrid schedule—primarily remote with one day per week in the Columbia, MD office.Key Responsibilities<ul><li>Develop and maintain financial models, forecasts, and reporting packages</li><li>Perform variance analysis and provide actionable recommendations to leadership</li><li>Support budgeting cycles and long‑range planning activities</li><li>Analyze operational metrics and identify trends</li><li>Collaborate across departments to improve financial visibility and decision-making</li><li>Prepare presentations for senior management</li></ul>If you are qualified and interested please email your resume to Jim Meade at Robert Half right away.
2026-03-19T16:58:44Z

Project Manager

Washington, DC
onsite
Temporary
65.00 - 74.00 USD / Hourly
Senior Technical Project ManagerLocation: (Must reside in the Gaithersburg, MD / Washington, DC Metro Area)Employment Type: Full-Time 26-Week Contract with Potential Extension or ConversionClearance Requirement: Must currently hold or have the ability to obtain a U.S. Government Public Trust clearancePosition OverviewWe are seeking an experienced Senior Technical Project Manager to lead the planning, execution, and successful delivery of Salesforce CRM and Contact Center modernization initiatives supporting a Federal government program. This role requires advanced program and project management expertise within an IT framework, along with a strong technical background in contact center platforms and Salesforce-based solutions.The ideal candidate brings a blend of hands-on technical leadership, solution architecture experience, and the ability to manage complex, cross-functional initiatives in a remote environment. This position plays a key role in driving innovation, continuous improvement, and operational excellence across customer engagement technologies.Position OverviewWe are seeking a Senior Technical Project Manager to lead Salesforce CRM and Contact Center modernization efforts supporting a Federal government program. This role requires strong technical project and program management experience, along with hands-on knowledge of Salesforce platforms and cloud-based contact center technologies. The ideal candidate will bring solution architecture expertise, Agile leadership, and a continuous-improvement mindset to drive high-quality, customer-focused outcomes.KKey Responsibilities<ul><li>Lead end-to-end project lifecycle management for Salesforce and Contact Center modernization initiatives</li><li>Engage with external stakeholders to understand mission needs, goals, and requirements</li><li>Coordinate across cross-functional teams, including business owners, IT leadership, and vendors</li><li>Oversee Salesforce implementations and enhancements (Service Cloud, Experience Cloud, Knowledge Management, Analytics) in compliance with federal and FedRAMP standards</li><li>Manage Contact Center technology deployments (e.g., NICE CXone, Amazon Connect, or equivalent CCaaS platforms), including IVR, call routing, self-service automation, and CRM integrations</li><li>Gather and document functional and technical requirements; translate requirements into user stories and technical specifications</li><li>Facilitate Agile ceremonies, including daily stand-ups and backlog refinement</li><li>Manage scope, schedules, budgets, labor estimates, and project documentation</li><li>Drive continuous improvement by identifying technical solutions that improve performance and customer experience</li><li>Monitor contact center quality metrics and operational performance</li><li>Develop solution architectures for CCaaS, CRM, telephony, and related platforms</li><li>Provide weekly project status reporting to internal and external stakeholders</li><li>Support training, onboarding, and staffing activities for contact center operations as needed</li></ul>
2026-04-07T18:28:43Z

Agility Project Manager

Wilmington, DE
onsite
Temporary
55.00 - 59.00 USD / Hourly
Robert Half is partnering with a leading global financial services organization to hire an Agility Project Manager within its Product Operations org. This role will support a portfolio of cross-functional product teams and play a critical role in scaling Agile practices beyond the team level. This position goes beyond traditional Scrum Master responsibilities and focuses heavily on coaching leaders, connecting Agile practices to product performance, and enabling transformation at scale. Location: Wilmington, DE (onsite)Duration: 6-month contractHours: 40 hours/weekPay Rate: $55-59/hour Position OverviewAs a Product Agility Lead, you will serve as a champion of Agile transformation across a collection of product teams within the Operations organization. You will partner with Business and Technology leaders to foster a culture of continuous improvement, collaboration, and delivery excellence. This role requires strong influencing capabilities, executive-level communication skills, and the ability to use data-driven insights to guide decision-making and operational improvement initiatives. Key Responsibilities<ul><li>Influence and coach across multiple cross-functional product teams (5–12 teams per area product)</li><li>Provide coaching above the team level, including Business and Technology leaders</li><li>Drive standardization of Agile practices across teams while allowing for appropriate flexibility</li><li>Connect Agile methodologies directly to business outcomes, product delivery, and operational performance</li><li>Use data analytics and agility metrics to identify trends, root causes, and improvement opportunities</li><li>Develop and implement short- and mid-term transformation plans aligned to quarterly objectives</li><li>Facilitate stakeholder alignment and promote buy-in across complex organizational structures</li><li>Collaborate with other Agile leaders to scale solutions across multiple product areas</li><li>Communicate organizational impediments to senior leadership and recommend actionable solutions</li><li>Contribute to the evolution of Lean/Agile best practices, policies, and frameworks</li></ul>
2026-03-12T00:18:51Z

Senior CRM Developer

Baltimore, MD
remote
Temporary
62.02 - 69.89 USD / Hourly
Our company is seeking an experienced Senior Workday Developer for a long-term contract engagement. In this hands-on role, you will leverage your in-depth expertise across Workday’s three major modules (HCM, Payroll, and Financials) to build, enhance, and support our client’s Workday environment. This is an excellent opportunity to join a forward-thinking team and deliver critical HR and Finance technology solutions. Key Responsibilities: Lead the design, configuration, development, and optimization of Workday HCM, Payroll, and Financial Management modules. Develop, test, and maintain complex integrations (Workday Studio, EIB, Core Connectors) with both internal and third-party systems. Partner with business stakeholders to gather requirements, translate needs into technical solutions, and deliver high-quality results. Create and maintain advanced custom reports, dashboards, security groups, and calculated fields in Workday. Troubleshoot and resolve system issues and ensure ongoing operational excellence. Provide expertise during Workday upgrades, releases, and data migrations. Mentor entry level team members and share best practices for system architecture, configuration, and integration.
2026-04-06T00:04:16Z

Controller

Washington, DC
onsite
Permanent
200000.00 - 250000.00 USD / Yearly
Controller – Leadership and Transformation Opportunity ($200-250K, Bonus)Are you a transformational accounting leader looking to drive strategic change and innovation? We are seeking a highly experienced Controller who excels at strengthening teams, modernizing financial operations, and delivering results in dynamic environments. This position is ideal for a CPA with a combination of public accounting (Big 4 or similar) and media, marketing, subscription or other complex multi-entity industry experience, who is passionate about building a best-in-class accounting function. As Financial Controller, you will play a pivotal leadership role in maintaining financial integrity and transparency, while spearheading the evolution of accounting processes, systems, and team culture. Reporting to the CFO, you’ll combine strategic vision with hands-on execution—championing process improvements, implementing new technologies, and developing high-performing teams. This is a highly visible role with organization-wide impact and the opportunity to set the standard for excellenceStrategic Leadership & Transformation<ul><li>Lead global accounting operations: general ledger, close, consolidation, and statutory reporting.</li><li>Assess, redesign, and implement improvements in accounting processes, structures, and operating models.</li><li>Operate as a “player-coach,” providing both big-picture vision and tactical execution through critical transitions and systems upgrades.</li><li>Inspire a culture of excellence, accountability, and continuous improvement.</li></ul>Financial Reporting, Controls & Governance<ul><li>Ensure accuracy and timeliness of all financial statements, internal/external reports, and worldwide consolidations.</li><li>Maintain and enforce robust global accounting policies, standards, and revenue recognition practices.</li><li>Design, enhance, and monitor internal controls and risk management frameworks.</li><li>Present actionable financial insights and reporting to senior leadership.</li></ul>Process, Systems & Automation<ul><li>Lead ERP and accounting technology evaluations, migrations, and adoption.</li><li>Drive modernization and automation of processes and systems to improve scalability, transparency, and data integrity.</li><li>Champion continuous optimization of workflows and technical solutions.</li></ul>Business Partnership, Audit & Risk<ul><li>Serve as the primary liaison to external auditors and ensure streamlined, compliant audit processes.</li><li>Collaborate closely with FP& A, operational leaders, and risk management teams for high-impact reporting and governance.</li><li>Strengthen partnerships with internal audit and compliance stakeholders.</li></ul>Team Leadership & Development<ul><li>Build, mentor, and develop a high-performing, growth-minded accounting team.</li><li>Create a team culture rooted in inclusivity, innovation, trust, and professional excellence.</li><li>Set clear roles, expectations, and development plans to ensure both immediate and future team success.</li></ul>
2026-03-12T21:53:45Z

Accounting Manager/Supervisor

Baltimore, MD
onsite
Permanent
100000.00 - 120000.00 USD / Yearly
Our client is looking for a dedicated and detail-oriented Accounting Manager to join their team in Baltimore, Maryland. In this role, you will oversee financial operations, ensure compliance with non-profit accounting standards, and support strategic decision-making through accurate reporting and insightful analysis. This position requires a proactive leader who is passionate about driving efficiency, maintaining robust financial processes, and contributing to the overall mission of the organization. Responsibilities:• Manage daily accounting operations, including accounts payable, accounts receivable, general ledger maintenance, and the month-end close process.• Ensure financial statements are prepared accurately, consistently, and on time, providing reliable reports to leadership and stakeholders.• Develop and implement a comprehensive month-end close framework, identifying opportunities for improvement and addressing potential risks.• Drive process enhancements in accounting operations to improve efficiency and support organizational goals.• Establish and monitor internal controls to safeguard financial resources and ensure compliance with non-profit accounting standards.• Leverage technology to optimize accounting processes and enable the team to focus on strategic insights and analysis.• Collaborate with program managers and departmental leaders to provide financial advice, analysis, and recommendations for decision-making.• Oversee fund and grant accounting, ensuring strict compliance with donor requirements and accurate grant reporting.• Assist in preparing the annual budget and long-term forecasts, tracking financial performance, and analyzing variances.• Lead collaborative budget discussions with managers to align financial and operational objectives.
2026-03-27T13:13:47Z

CFO

Laurel, MD
onsite
Permanent
225000.00 - 275000.00 USD / Yearly
Our client is seeking a dynamic CFO with strong construction industry experience to join their team just south of Columbia, MD. They are looking for a strategic leader who can oversee financial operations, provide executive‑level guidance, and drive company‑wide financial efficiency. The ideal candidate will have extensive experience in WIP accounting, job costing, and financial reporting, with the ability to clearly and effectively communicate insights to the executive team. The CFO will lead the Controller and the accounting/finance team, oversee payroll and core financial operations, and maintain strong project cost controls across the organization. This leader will work closely with operations and project management to ensure accurate project financials, protect margins, manage risk, and drive overall financial performance. Responsibilities:<ul><li>Partner with executive leadership to shape financial strategy and support key operational decisions.</li><li>Oversee all construction‑related financial functions, including WIP schedules, monthly financials, job costing, and percentage‑of‑completion revenue recognition.</li><li>Manage progress billings, change orders, subcontractor agreements, and retainage tracking to ensure accurate project financials.</li><li>Lead budgeting, forecasting, and multi‑year financial planning.</li><li>Provide timely, accurate financial reporting and clearly communicate insights to ownership and senior leadership.</li><li>Present monthly financial results to executives, effectively explaining variances and answering operational and financial questions.</li><li>Monitor project performance by partnering with project managers on labor productivity, materials, subcontractor costs, and overall job profitability.</li><li>Establish and track KPIs related to profitability, efficiency, and cash flow.</li><li>Oversee the accounting team and key functions including AP/AR, payroll, month‑end close, and financial reporting.</li><li>Improve financial processes and leverage technology to strengthen visibility and scalability.</li><li>Utilize Vista as the primary accounting system.</li></ul>
2026-03-05T19:13:46Z

Sr. Financial Data Analyst

Lancaster County, PA
onsite
Permanent
85000.00 - 95000.00 USD / Yearly
We are looking for a skilled and detail-oriented Senior Financial Data Analyst to join our client's team in Lancaster County, Pennsylvania. In this role, you will leverage your expertise in financial analysis and data modeling to support strategic business objectives. The ideal candidate will have a strong analytical mindset, technical proficiency, and a passion for working with financial data to drive insights and improvements. Responsibilities:• Lead project planning and execution, ensuring tasks are delegated effectively and deadlines are met.• Design and implement innovative processes and improvements to enhance operational efficiency.• Develop and deliver training initiatives for team members on essential programs and tools.• Create advanced SQL queries and formulas to analyze and manipulate complex datasets.• Optimize data models in Oracle, Excel, and Power BI to improve performance and usability.• Quickly adapt to new tools and technologies to support evolving project needs.• Utilize extensive company knowledge or resourcefulness to locate and apply necessary information.• Access and retrieve data efficiently from available data warehouses for analytical purposes.• Collaborate with stakeholders to provide actionable insights through data visualization and analysis.• Ensure the accuracy and integrity of financial data used for decision-making.
2026-04-03T11:33:45Z

Attorney/Lawyer

Baltimore, MD
onsite
Permanent
110000.00 - 120000.00 USD / Yearly
We are looking for an experienced Attorney/Lawyer to join our team in Baltimore, Maryland. This role offers the opportunity to work on both banking and finance transactions as well as litigation matters, providing comprehensive legal support in a dynamic and fast-paced environment. The ideal candidate will bring expertise in commercial lending, loan workouts, and litigation processes, along with a commitment to delivering exceptional legal counsel. Responsibilities:• Represent lenders, borrowers, and financial institutions in complex commercial lending transactions and loan restructuring efforts.• Draft, review, and negotiate various legal documents, including loan agreements, security instruments, and credit facility contracts.• Conduct in-depth due diligence by examining corporate records, title searches, and lien documentation.• Facilitate the structuring and closing of financing deals while ensuring regulatory compliance.• Stay informed on federal and state banking regulations to ensure adherence during transactions.• Handle all stages of litigation, including drafting pleadings, managing discovery, and preparing motions for disputes involving insurance coverage, construction, and commercial matters.• Conduct thorough legal research to draft memoranda, briefs, and other litigation-related documents.• Manage document review processes, prepare for depositions, and develop strategic approaches for cases.• Represent clients during court appearances, hearings, mediations, and arbitration sessions.• Collaborate with clients and team members to create effective litigation strategies tailored to each case.
2026-03-31T14:18:45Z

Associate Attorney - Litigation

Wilmington, DE
onsite
Permanent
115000.00 - 120000.00 USD / Yearly
Litigation Associate Attorney – Wilmington, DE (Law Firm) A premier law firm, recognized for its excellence in national litigation risk management, is seeking a talented Litigation Associate Attorney to join its dynamic team in downtown, Wilmington, DE. This firm is celebrated for its innovative approach to complex litigation, particularly in toxic tort defense, and offers a collaborative environment where attorneys can thrive professionally. The firm provides exceptional support, including advanced legal technology, a robust professional development program, and a commitment to diversity, equity, and inclusion. Working here means being part of a team that is not only focused on winning but also dedicated to making a positive impact on the legal profession and the broader community. Key Responsibilities:<ul><li>Case Management: Lead the proactive management of toxic tort litigation cases, including asbestos, from inception through resolution, in both state and federal courts.</li><li>Litigation Support: Draft pleadings, conduct comprehensive legal analysis, manage written discovery, and prepare dispositive motions.</li><li>Client & Witness Interaction: Conduct depositions of key witnesses, maintain clear communication with clients, and collaborate effectively with paralegals and support staff.</li></ul>
2026-03-31T13:28:47Z

Paralegal

Bowie, MD
onsite
Temporary
25.00 - 30.00 USD / Hourly
Our client’s Office of the General Counsel is seeking a temporary Litigation Paralegal or Legal Specialist to support a high‑volume workload. This role will provide hands‑on assistance with document collection, legal research, drafting, and preparation of responses for a legal brief. The position is fully onsite and requires immediate availability. Key Responsibilities<ul><li>Coordinate with staff across multiple departments to gather, compile, and organize responsive records</li><li>Pull and review documents from various internal systems and units</li><li>Assist with legal research using Westlaw and LexisNexis</li><li>Draft, edit, and review responses to claims and other legal documents</li><li>Support attorneys with litigation‑related tasks and background preparation</li><li>Maintain confidentiality and exercise discretion with sensitive and privileged information</li></ul>
2026-04-07T16:54:08Z

Senior Internal Auditor

Baltimore, MD
onsite
Permanent
80000.00 - 95000.00 USD / Yearly
My client is a nationally recognized industry leader. They are actively seeking a senior internal audit consultant who can travel to clients around the country. The company works on a hybrid model which would have you at client sites 2-3 days per week on average. The company has a second to none culture attracting many of their employees from the big 4 or other large consulting firms. If you are interested in learning more about this great opportunity email Jim Meade at Robert Half right away! What You’ll Do:<ul><li>Perform internal audits to assess risks, evaluate internal controls, and identify process inefficiencies.</li><li>Provide expertise in Sarbanes-Oxley compliance, business controls, and risk management.</li><li>Analyze financial and operational data to uncover areas for improvement and recommend key solutions.</li><li>Build productive client relationships, ensuring client needs are met and delivering high-quality service.</li><li>Leverage data analytics and technology to innovate and enhance the audit process.</li><li>Stay informed of industry standards, regulatory developments, and emerging business trends.</li><li>Collaborate with team members to set goals and maintain project success.</li><li>Deliver impactful reporting and actionable insights to mitigate risks and streamline processes.</li><li>Identify new service opportunities by understanding client challenges and aligning them with organizational capabilities.</li></ul>
2026-03-20T13:24:09Z

Controller

Washington, DC
onsite
Permanent
140000.00 - 160000.00 USD / Yearly
Non-Profit Controller (CPA Required) Are you a seasoned financial leader ready to make your mark? Our non-profit client in DC is seeking a visionary Controller with a CPA to take ownership of accounting, controls, and compliance for their entity. This high-impact role offers an opportunity to shape our client's financial backbone, partner across teams, and drive best-in-class nonprofit operations. Core Responsibilities:*Own monthly, quarterly, and annual general ledger close, ensuring all balances tie and variances are understood and documented*Prepare and review all journal entries and account reconciliations for operating accounts*Safeguard the integrity of enterprise accounting records within the accounting system*Oversee intercompany accounting activities across related entities, ensuring accurate recording, reconciliation, and timely settlement*Prepare audited financial statements and supporting schedules*Lead the annual financial audit, respond to PBC requests and auditor inquiries*Support IRS Form 990 preparation, ensuring accurate source reports and documentation*Maintain audit-ready documentation, controls, and schedules year-round*Manage money market funds and investment activity: purchases, redemptions, entries, and reporting*Monitor liquidity and cash positioning for operational needs and financial stability*Oversee accounts payable, prepaid, and corporate credit card processing, including invoice review, posting, and payment runs*Design, implement, and maintain robust accounting and IT controls (with Ops and IT teams)*Own IRS and charitable state registrations and renewals (DC and beyond)*Manage payroll withholdings, sales tax exemption, and related jurisdictional relationships*Ensure ongoing nonprofit regulatory compliance*Lead partnership accounting: revenue share calculations, expense allocations, and reconciliations*Serve as administrator for accounting systems: implementations, configurations, and logical access controls What You Bring (Qualifications):*8–10+ years progressive nonprofit accounting, controllership, or financial reporting experience*CPA required for this role; active license or if you are inactive and can activate your license*Strong experience with financial close, reconciliations, and financial statements in multi-system environments including working with external auditors*Deep knowledge of nonprofit GAAP, regulatory requirements, and nonprofit financial reporting*Admin experience with accounting systems/financial platforms and implementation of those platforms Ready to Take Control (Literally)? If you’re a strategic non-profit financial leader with a CPA who thrives in mission-driven environments and wants to play a pivotal role in shaping organizational success, I want to hear from you! Comp range for this Controller role is 140-160K in base salary+ full benefits. This is a fully remote role, but prefer someone who is living in DC, MD or NOVA. To apply to this role please do so through this posting or reach out to Caren Bromberg Bach on LinkedIn or call Caren Bach at 301.965.9035.
2026-03-16T21:23:42Z

Legal Biller

York, PA
onsite
Permanent
50000.00 - 75000.00 USD / Yearly
Seeking a strong Billing professional for large growing law firm ESSENTIAL DUTIES AND RESPONSIBILITIES:• Billing. Handle billing activity for a group of attorneys. Monitor unbilled time and respond appropriately to problem accounts. Address any attorney/client situations as needed.• eBilling. Manage eBilling responsibilities for assigned group of attorneys from invoice submission through collection and reporting.• Reporting. Create/acquire ad hoc and other reports, as assigned. • Process Improvement. Recommend process improvement opportunities and assist with implementation when needed.
2026-03-19T20:08:43Z

Deployment Technician

Towson, MD
onsite
Temporary
24.70 - 28.60 USD / Hourly
We are looking for a skilled Deployment Technician to join our team in Towson, Maryland, for a long-term contract position. In this role, you will play a vital part in ensuring the smooth deployment and setup of laptops while adhering to established procedures. This opportunity is ideal for professionals with a background in desktop support who excel in both hardware and software troubleshooting. Responsibilities: • Prepare and configure 15-20 laptops daily, ensuring each device meets company standards. • Follow detailed standard operating procedures (SOPs) to complete deployment tasks effectively. • Perform basic troubleshooting to resolve hardware-related issues during the setup process. • Identify and address common software problems to ensure seamless functionality. • Utilize deployment tools to streamline the imaging and installation process. • Maintain accurate records of completed deployments and report progress to supervisors. • Collaborate with team members to ensure timely completion of deployment projects. • Provide technical assistance and support as needed during the rollout process. • Inspect and test devices to confirm proper operation before delivery. • Adhere to deadlines and prioritize tasks to meet project goals.
2026-03-12T13:53:43Z

Help Desk/Desktop Support Analyst

Washington, DC
onsite
Temporary
51.46 - 59.59 USD / Hourly
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Washington, District of Columbia. In this role, you will provide technical support and troubleshooting assistance to ensure smooth operations for our users. This is a long-term contract position offering an excellent opportunity to showcase and enhance your IT support skills. Responsibilities: • Provide first-line technical support to users, addressing hardware, software, and network-related issues. • Manage and resolve service desk tickets efficiently, ensuring timely follow-up and documentation. • Troubleshoot and resolve issues related to Microsoft Windows 10 and related applications. • Administer user accounts and permissions through Active Directory. • Assist with configuring and maintaining desktop systems to meet organizational needs. • Perform basic troubleshooting for system errors and connectivity problems. • Collaborate with other IT teams to escalate and resolve complex technical issues. • Maintain accurate records of issues and their resolutions in the service management system.
2026-03-23T18:27:43Z

Help Desk/Desktop Support Analyst

Emigsville, PA
onsite
Permanent
80000.00 - 120000.00 USD / Yearly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Emigsville, Pennsylvania. This role requires expertise in Infor Syteline, Factory Track, and advanced reporting tools, as well as a strong background in system administration and troubleshooting. The ideal candidate will be dedicated to providing reliable technical support and developing solutions that enhance business processes. Responsibilities: • Administer and maintain Infor Syteline multi-tenant and multisite environments, ensuring optimal performance and reliability. • Provide direct support and troubleshooting for Factory Track, including ShopFloor and mobility applications. • Develop and manage Infor Birst spaces and dashboards, utilizing Syteline data through Infor Datalake for advanced reporting. • Create custom reports and flexforms in Syteline, using compiled assemblies to meet organizational needs. • Oversee system administration for Infor and Syteline, including finite supply chain and user support. • Develop solutions using Mongoose, including stored procedures and custom methods, to address specific business requirements. • Design and implement new forms, scripts, and methods in Syteline's Event System to streamline processes. • Administer Rhythm eComm systems, including credit card integration for Syteline. • Collaborate with teams to ensure effective system functionality and resolve technical issues promptly.
2026-03-12T18:14:20Z