Job Title: Executive Assistant to President — On-Site (Delaware)<br><br>Company: Confidential Technology & Services Company<br><br>Location: Delaware — On-site<br><br>Employment Type: Full-time, Exempt (Salary), $70,000 - $110,000/Year<br><br>Keys: 8+ years of experience providing senior executive support + Project Management, experience in technology environment a plus.<br><br><br><br>About the Role<br><br><br><br>We are seeking a seasoned Executive Assistant to support the President of a fast-moving technology and services organization. This role is a high-impact, hands-on partner to the President and will combine tactical calendar and travel management with strategic project coordination, cross-functional program oversight, and confidential communications support. You’ll translate executive priorities into clear action across the business and ensure timely follow-through.<br><br><br><br>What You’ll Do<br><br><br><br>Manage the President’s complex calendar and commitments with strategic prioritization.<br>Arrange domestic and international travel logistics and itineraries.<br>Prepare comprehensive briefing materials, meeting agendas, and decision frameworks.<br>Attend key meetings; capture decisions, action items, owners, and deadlines; and provide real-time executive summaries.<br>Serve as the President’s eyes and ears across the organization — identify trends, risks, and opportunities and proactively escalate issues with proposed solutions.<br>Maintain a centralized action tracking system and follow up to ensure commitments are completed.<br>Coordinate cross-departmental projects, especially those involving IT, engineering, platform operations, and technology partnerships.<br>Handle sensitive and confidential information with discretion and professionalism.<br><br><br>What We’re Looking For<br><br><br><br>8+ years of experience providing senior executive support.<br>Proven ability to manage complex, ambiguous situations with minimal supervision.<br>Exceptional written and verbal communication skills; able to synthesize complex information for diverse audiences.<br>Strong project/program management skills — comfortable tracking multiple initiatives and driving accountability.<br>Advanced proficiency in Microsoft Office (PowerPoint, Excel, Word).<br>Excellent organizational skills and ability to manage competing priorities.<br>Strong interpersonal presence; ability to build credibility and influence across all levels.<br><br><br>Preferred<br><br><br><br>Experience supporting a Group President, CEO, or similarly senior leader.<br>Background in financial services or technology organizations.<br>Familiarity with collaborative/productivity tools such as Slack, Jira/Shortcut, Figma, and Salesforce.<br><br><br>Why Join Us<br><br><br><br>Be a core partner to senior leadership at a technology-focused organization.<br>High-visibility role with meaningful impact on strategy and execution.<br>Collaborative, fast-paced environment where initiative and ownership are rewarded.<br><br><br>Equal Opportunity<br><br><br><br>We are an equal opportunity employer and welcome applicants from all backgrounds. Reasonable accommodations are available for candidates with disabilities.<br><br><br><br>How to Apply<br><br><br><br>Please submit your resume and a brief cover letter highlighting relevant executive support and program management experience via LinkedIn Easy Apply or to the contact method listed on this posting.
<p>Our client is looking for a dedicated and detail-oriented Accounting Manager to join their team in Baltimore, Maryland. In this role, you will oversee financial operations, ensure compliance with non-profit accounting standards, and support strategic decision-making through accurate reporting and insightful analysis. This position requires a proactive leader who is passionate about driving efficiency, maintaining robust financial processes, and contributing to the overall mission of the organization.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily accounting operations, including accounts payable, accounts receivable, general ledger maintenance, and the month-end close process.</p><p>• Ensure financial statements are prepared accurately, consistently, and on time, providing reliable reports to leadership and stakeholders.</p><p>• Develop and implement a comprehensive month-end close framework, identifying opportunities for improvement and addressing potential risks.</p><p>• Drive process enhancements in accounting operations to improve efficiency and support organizational goals.</p><p>• Establish and monitor internal controls to safeguard financial resources and ensure compliance with non-profit accounting standards.</p><p>• Leverage technology to optimize accounting processes and enable the team to focus on strategic insights and analysis.</p><p>• Collaborate with program managers and departmental leaders to provide financial advice, analysis, and recommendations for decision-making.</p><p>• Oversee fund and grant accounting, ensuring strict compliance with donor requirements and accurate grant reporting.</p><p>• Assist in preparing the annual budget and long-term forecasts, tracking financial performance, and analyzing variances.</p><p>• Lead collaborative budget discussions with managers to align financial and operational objectives.</p>
We are looking for a skilled Cloud System Administrator to join our team in West Chester, Pennsylvania. In this role, you will take ownership of managing and optimizing cloud-based platforms, ensuring security and efficiency across the organization's SaaS applications. You will be responsible for implementing best practices, addressing vulnerabilities, and supporting the adoption of new technologies.<br><br>Responsibilities:<br>• Evaluate and select new SaaS applications that meet organizational needs.<br>• Configure and enhance existing SaaS platforms to align with business objectives.<br>• Develop and maintain comprehensive documentation, including IT policies and technical manuals.<br>• Monitor and strengthen security measures across the SaaS portfolio, addressing vulnerabilities promptly.<br>• Manage identity and access governance, including Privileged Identity Management and Conditional Access policies.<br>• Implement and maintain authentication protocols such as OAuth and Azure-based services.<br>• Administer Windows 365 Cloud PC environments to support remote workforce operations.<br>• Troubleshoot and resolve authentication and platform-related issues.<br>• Collaborate with internal teams and external vendors to drive technology projects from planning through execution.<br>• Provide on-call support and ensure all processes adhere to company security standards.
<p>Our client, well known non-profit organization, is searching for their new Controller. This important role reports to a dynamic CFO who is known for mentorship and open lines of communication. The ideal candidate will have experience with evaluating and implementing accounting processes as well as managing the month end and annual close process efficiently. The Controller will provide day to day guidance, mentorship and training to an established team and will have room to add their signature to the success of the organization. Core duties for this Controller position will include:</p><p> </p><ul><li>Mentoring, directing and guiding the corporate accounting team including financial reporting, accounting operations, general ledger accounting functions and account reconciliations</li><li>Performing financial reporting, working on and managing the month-end close as well as coordination of needed compliance and the annual external audit</li><li>Serving as a liaison to auditors during annual financial statement audit and assist with audit preparation</li><li>Responsibility for information on form 990 in collaboration with the other corporate level teams</li><li>Ensuring proper reporting for an array of funding sources including federal and state contracts as well as corporate sponsorships and other special agreements</li><li>Reviewing balance sheet account reconciliations and preparing adjusting entries as needed</li><li>Act as a key liaison with department heads and operations to assist with their financial needs as well as complete financial reporting and management reporting package</li><li>Work with their technology team to assist with projects relating to corporate wide systems and processes</li><li>Cross training staff, including both hands on day to day training and via courses as recommended</li><li>Closely supporting the CFO on additional projects</li></ul><p>Our client offers medical benefits as part of their overall compensation package.</p><p> </p><p>Please submit your resume in confidence to Raj Khanna, Senior Vice President, Robert Half or directly via LinkedIn for immediate consideration for this or one of our many current openings in the Washington, DC Metro area.</p><p><br></p>
<p>Our client is a growing manufacturer that is hiring a Senior Financial Analyst on a direct hire basis. The Senior Financial Analyst should have exceptional technology skills including but not limited to, Microsoft Excel/Access, and JD Edwards. In this Senior Financial Analyst role, you will analyze and report on past performance, industry trends, KPI’s, pricing and other key financial and operational data in order to advise management on the allocation of resources to best accomplish corporate goals. This is a high visibility role with opportunity for career and professional growth within the organization.</p><p> </p><p>Major Responsibilities</p><p>· Analysis of financial and operations processes</p><p>· Prepare reporting packages</p><p>· Assist in closing process</p><p>· Identify potential financial risks</p><p>· ROI analysis</p><p>· Compliance Management</p><p>· Ad hoc projects</p><p>· Develop and maintain financial reports in internal database</p><p>· Annual Budgets/Monthly Forecast</p>
<p>PRIMARY DUTIES AND ACCOUNTABILITIES</p><p>• Support and participate in the monthly financial statement close process for Business Unit or functional area of responsibility, ensuring that all financial transactions are recorded accurately and timely as well as analyzing and reviewing financial statements and variances. Consult and liaise with operating unit finance personnel on accounting issues. (40%)</p><p>• Prepare, review and analyze account reconciliations for companies and/or designated functions within Business Unit or functional area of responsibility. Ensure compliance with Sarbanes-Oxley control requirements. (20%)</p><p>• Prepare the monthly reporting packages, including analysis of current actual results to prior period actual results for use in internal and external reporting. Assists in the accounting, analysis and budgeting of various accounts in coordination with FP& A. (20%)</p><p>• Interact with internal and external auditors, Controller's Group and Business Units as required to accomplish goals. (10%)</p><p>• Assist, as needed, in special projects and the implementation of changes in FASB/GAAP. (10%)</p><p><br></p><p>JOB SCOPE</p><p>• Perform day-to-day activities associated with the monthly financial statement close process.</p><p>• Ensure financial transactions are recorded accurately and timely.</p><p>• Proactively notify Principal, Manager or Director of any accounting/reporting issues or concerns.</p><p>• Work closely with other departments and Business Units regarding accounting activities.</p><p>• May participate in planning processes at project and departmental level.</p><p>• Work under minimal supervision.</p><p>• Position, at times, may require overtime, weekend work and limited travel.</p><p>Qualifications</p><p>MINIMUM QUALIFICATIONS</p><p>• Bachelor's degree in Accounting or equivalent</p><p>• 2-4 years of related experience</p><p>• Demonstrated technical knowledge and understanding of Accounting theory, principles, practices and regulations including FASB/GAAP and SOX compliance</p><p>• Understands requirements for documentation in work papers, disclosures and memos; demonstrated ability to document a broad range of technical issues</p><p>• Demonstrated successful use of technology to improve process efficiency</p><p>• Demonstrated project management skills</p><p>• Commitment to highest standards of quality and integrity</p><p>• Exude a high degree of professionalism and treats others with respect</p><p><br></p><p>PREFERRED QUALIFICATIONS</p><p>• MBA with a concentration in Accounting or Finance</p><p>• CPA</p><p>• Public Accounting expertise</p><p>• Regulatory/utility/FERC/SEC reporting or energy industry experience</p>
<p><strong>Litigation Associate Attorney – Wilmington, DE (Law Firm)</strong></p><p><br></p><p>A premier law firm, recognized for its excellence in national litigation risk management, is seeking a talented Litigation Associate Attorney to join its dynamic team in downtown, Wilmington, DE. This firm is celebrated for its innovative approach to complex litigation, particularly in toxic tort defense, and offers a collaborative environment where attorneys can thrive professionally. The firm provides exceptional support, including advanced legal technology, a robust professional development program, and a commitment to diversity, equity, and inclusion. Working here means being part of a team that is not only focused on winning but also dedicated to making a positive impact on the legal profession and the broader community.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Case Management</strong>: Lead the proactive management of toxic tort litigation cases, including asbestos, from inception through resolution, in both state and federal courts.</li><li><strong>Litigation Support</strong>: Draft pleadings, conduct comprehensive legal analysis, manage written discovery, and prepare dispositive motions.</li><li><strong>Client & Witness Interaction</strong>: Conduct depositions of key witnesses, maintain clear communication with clients, and collaborate effectively with paralegals and support staff.</li></ul><p><br></p>
<p>Our client, a prestigious international law firm, is searching for their new Manager of Accounting Operations. This visible role will support a dynamic Director, work with the finance & accounting team and have exposure to firm leadership and Partners. The role will key on overseeing accounting operations including A/P, cash and trust processes as well as the use of related technology tools and implementing efficient processes to automate and optimize the accounting operations functions. This exciting Manager of Accounting Operations position will be offered the opportunity to: </p><p> </p><ul><li>Manage the operational accounting department including the accounts payable, cash operations and trust areas as well as guiding the team to achieve department goals.</li><li>Lead the constant review and development of key accounting processes as well as design of internal controls.</li><li>As a part of a team, manage special projects and conduct analysis.</li><li>Effectively coordinate between accounting operations teams and the corporate accounting team to maintain information flow and hit reporting deadlines.</li><li>Oversee accounts payable processes and ensuring all financial obligations are met in a timely manner</li><li>Act as a key liaison to the outside accounting firm regarding the external audit process and provide supporting schedules and requested information to support the year end external audit and quarterly reviews.</li><li>Inform decision making and improve processes such as forecasting cash flow and financial performance to assist in strategic planning.</li><li>Implement and maintain trust accounting procedures to handle sensitive financial transactions.</li><li>Automate processes where possible to improve efficiency and accuracy.</li><li>Manage the accounting of team performance and providing constructive feedback.</li><li>Collaborating with other departments to ensure the accuracy of financial information and to resolve any discrepancies</li><li>Developing and implementing accounting policies and procedures in line with firm objectives.</li><li>Perform ad hoc projects for senior management as assigned.</li></ul><p><br></p><p>Our client offers medical benefits as part of their overall compensation package.</p><p><br></p><p>Please submit your resume in confidence to Raj Khanna, Senior Vice President at Robert Half or directly via LinkedIn for immediate consideration for this or one of our other active career opportunities in the Washington, DC Metro area.</p><p><br></p><p><br></p>
We are in search of a Collections Supervisor to join our team in Wilmington, Delaware. The role entails overseeing our collections efforts, managing and prioritizing tasks, and working closely with our finance leadership. The ideal candidate will be able to interface with firm leadership, billing attorneys, and finance team members to provide updates on accounts receivable balances, identify trends, and recommend future actions. <br><br>Responsibilities: <br><br>• Oversee collections efforts, ensuring timely and effective recovery of aged accounts receivable balances<br>• Collaborate with billing attorneys and clients to follow-up on receivables<br>• Maintain comprehensive documentation, including collection notes<br>• Utilize technology and collections management software to manage, analyze, and report on collections activities<br>• Develop and implement strategies to improve collections results based on data analysis and identified trends<br>• Communicate effectively with firm leadership, finance leadership, attorneys, secretaries, and clients<br>• Understand and communicate regarding all aspects of the accounts receivable function, including cash receipts, cash posting, cash reconciliation, credit memos, overpayments, and collections outreach efforts<br>• Anticipate work needs, organize workflow, and follow through with minimal direction<br>• Adapt to changing demands and perform professionally and proficiently under tight deadlines and in a fast-paced work environment<br>• Carry out other duties as required
<p><strong>Accounting Manager </strong></p><p><strong>Company Overview:</strong> Join an established leader that has been transforming infrastructure and communities across the DMV for decades. This organization’s body of work covers a wide range of commercial construction, including laboratory spaces, apartment buildings, schools, hotels, logistics hubs, manufacturing sites, local government buildings, and office renovations. Their culture focuses on building relationships, professional growth, and sustainable progress—viewing each project as a chance to cultivate trust and create long-term impact.</p><p><strong>Role Introduction:</strong> This leadership role is charged with directing all core accounting functions for our client’s organization, ranging from transactional processes (payables, receivables, payroll, and job costing) to preparing and delivering accurate financial statements. The role is a strategic partner to executive leadership, sharing timely financial analysis for informed decision-making and driving best-in-class financial practices. Team development is central: the Accounting Manager guides, motivates, and enhances the skills of accounting staff to uphold quality, compliance, and ongoing process innovation.</p><p><strong>Essential Leadership Qualities</strong></p><ul><li><em>Strategic Mindset</em>: Brings clarity and forward-looking perspective, empowering teams to align with our long-term vision.</li><li><em>Relationship Builder</em>: Cultivates trust and engagement across departments; communicates recommendations effectively and motivates action.</li><li><em>Poised Under Pressure</em>: Leads with steadiness and emotional intelligence, even in evolving or complex scenarios.</li><li><em>Collaborative Spirit</em>: Champions shared achievement, fosters teamwork, and strengthens unity to reach organizational objectives.</li><li><em>Continuous Learner</em>: Pursues ongoing growth, welcomes feedback, and adapts to new challenges for sustained professional advancement.</li></ul><p><strong>Core Focus Areas</strong></p><ul><li>Supervise entire accounting lifecycle including payables, receivables, payroll, job costing, and reporting.</li><li>Coordinate and execute monthly, quarterly, and year-end closings with accuracy and transparency.</li><li>Provide business leaders with detailed financial analysis, forecasting, and variance commentary.</li><li>Track project-level budgets and expenditures to guarantee contractual adherence and correct cost allocation.</li><li>Design, implement, and maintain controls to protect financial assets, ensuring adherence to internal policies and regulatory standards.</li><li>Mentor, train, and develop accounting staff through feedback and skill-building initiatives.</li><li>Drive successful collaboration for compliance functions, audit preparation, and tax filings as required by GAAP and relevant authorities.</li><li>Leverage and optimize technology platforms to elevate accounting performance.</li><li>Maintain punctual compliance with all external reporting, business registrations, and tax obligations.</li></ul>
<p>We are looking for an experienced VP of Operations to join our team in Baltimore, Maryland, within the financial services industry. This role requires a highly skilled leader to oversee and manage critical operational functions, ensuring excellence in service delivery and regulatory compliance. As this is a long-term contract position, you will play a pivotal role in driving efficiency and innovation in banking operations.</p><p><br></p><p>Responsibilities:</p><p>• Lead the development, deployment, and maintenance of electronic and cash management-based banking products and services.</p><p>• Collaborate with account and business development teams to support the sales and onboarding of electronic banking solutions, while providing training to internal teams.</p><p>• Supervise departmental operations, manage staff, and oversee vendor relationships to ensure seamless workflow and compliance.</p><p>• Analyze dormant accounts to ensure adherence to escheatment laws and internal procedures.</p><p>• Coordinate the processing of returned mail and manage skip tracing functions, ensuring accurate documentation and secure record storage.</p><p>• Research and respond to subpoenas, legal inquiries, and customer concerns with professionalism and efficiency.</p><p>• Ensure regulatory compliance across all banking activities and prepare documentation for federal and state examinations as well as external audits.</p><p>• Identify and implement workflow and system enhancements to boost operational efficiency and address gaps in Electronic, Deposit, and Loan Operations.</p><p>• Participate in product development initiatives, ensuring alignment with operational capabilities and integration with other departments.</p><p>• Serve as a key member of organizational committees, providing expertise on operational initiatives and technology integration.</p>
<p>My client is a nationally recognized industry leader. They are actively seeking a senior internal audit consultant who can travel to clients around the country. The company works on a hybrid model which would have you at client sites 2-3 days per week on average. The company has a second to none culture attracting many of their employees from the big 4 or other large consulting firms. <strong>If you are interested in learning more about this great opportunity email Jim Meade at Robert Half right away! </strong></p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Perform <strong>internal audits</strong> to assess risks, evaluate internal controls, and identify process inefficiencies.</li><li>Provide expertise in <strong>Sarbanes-Oxley compliance</strong>, business controls, and risk management.</li><li>Analyze financial and operational data to uncover areas for improvement and recommend key solutions.</li><li>Build productive <strong>client relationships</strong>, ensuring client needs are met and delivering high-quality service.</li><li>Leverage data analytics and technology to innovate and enhance the audit process.</li><li>Stay informed of industry standards, regulatory developments, and emerging business trends.</li><li>Collaborate with team members to set goals and maintain project success.</li><li>Deliver impactful reporting and <strong>actionable insights</strong> to mitigate risks and streamline processes.</li><li>Identify new service opportunities by understanding client challenges and aligning them with organizational capabilities.</li></ul><p><br></p>
We are looking for an experienced Accounting Manager to lead and oversee a dynamic accounting team in Newark, Delaware. This role involves managing the preparation of financial statements, ensuring compliance with Sarbanes-Oxley controls, and driving process improvements across accounting operations. The ideal candidate will bring strong leadership skills, a commitment to accuracy, and the ability to collaborate effectively with cross-functional teams.<br><br>Responsibilities:<br>• Direct and oversee the monthly and quarterly financial close process, ensuring all financial transactions are recorded accurately and on time.<br>• Prepare and analyze monthly and quarterly financial reports, identifying trends, researching variances, and providing actionable recommendations.<br>• Collaborate with cross-functional teams to address accounting issues, support planning and forecasting, and contribute to strategic decision-making.<br>• Ensure compliance with Sarbanes-Oxley controls, implementing necessary updates to maintain regulatory standards.<br>• Partner with internal and external auditors to facilitate audits and regulatory reporting requirements.<br>• Evaluate and improve existing accounting processes, leveraging technology to enhance efficiency and accuracy.<br>• Lead special projects related to automation, regulatory changes, or process enhancements.<br>• Manage, mentor, and develop a team of accountants, fostering a culture of collaboration and growth.<br>• Communicate financial results and insights to leadership, providing data-driven recommendations to support business goals.<br>• Monitor and improve operational workflows to resolve issues and achieve organizational objectives.
<p> </p><p><strong>Senior Accountant / Staff Accountant (DOE) Extraordinaire Wanted!!</strong></p><p> </p><p>Are you someone who thrives on solving financial puzzles, loves crunching numbers, and dreams of making an impact without the corporate monotony? Well, we’ve got your dream job right here! Come join this growing public accounting firm that is looking to add to their team that provides outsourced accounting solutions! We are on the lookout for an upbeat <strong>Senior Accountant</strong> <strong>/ Staff Accountant (DOE)</strong> who’s ready to take charge and help our clients conquer all things accounting! </p><p> </p><p><strong>What You'll Do:</strong></p><ul><li><strong>Client Engagement:</strong> Be the go-to accounting guru for a fun mix of industries. You’ll manage client relationships like a pro while delivering financial insights.</li><li><strong>Books to Brilliance:</strong> Lead end-to-end outsourced accounting services—whether it’s reconciling accounts, maintaining ledgers, or fine-tuning financial reporting, you’ve got it covered.</li><li><strong>Process Prodigy:</strong> Work smarter, not harder by streamlining workflows, sharing best practices, and keeping everything humming smoothly.</li><li><strong>Mentorship:</strong> Be the "go-to resource" for our junior team members as you guide them through the process with patience and wisdom.</li><li><strong>GAAP Guru:</strong> Ensure all deliverables follow professional standards and amaze clients with your compliance prowess.</li></ul><p> </p><p><strong>Why You'll Love Working here:</strong></p><ul><li><strong>Client Variety That’ll Keep You on Your Toes:</strong> From tech startups to local nonprofits, you’ll never have the same day twice.</li><li><strong>Fun Firm Culture:</strong> Bring your personality to work! We celebrate wins just as much as we celebrate fantastic snacks at team meetings.</li><li><strong>Career Growth:</strong> Whether you want to specialize, lead, or learn new skills, we’ll support you every step of the way! Think of us as your career co-pilot.</li><li><strong>Competitive Compensation:</strong> Your hard work deserves recognition, both in perks and in pay.</li></ul><p><br></p><p><strong>Next Steps? We’re Glad You Asked!!</strong></p><p> </p><p>If you’re ready to join an accounting team that’s redefining the game of outsourced client services, we’d love to meet you. Polish up that resume, bring your positive energy, and apply now! Let’s make some financial magic together!!</p><p><br></p><p>Send your resume to Tracy.Kaszuba at RobertHalf or to Tracy Kaszuba on LinkedIn and mention this role! Can't wait to hear from you!!</p>
<p>Robert Half has a client seeking an internal Account Manager with experience in the medical device industry. This is a consulting opportunity starting off at 1-2 months with potential to extend.</p><p> </p><p>Responsibilities include:</p><ul><li>Coordinate the day-to-day efforts and tactical execution in partnership with the Account Director, PM or other relevant internal stakeholders </li><li>Accurately submit project requests through the approval project management software and collaborate with the PM on project timeline and negotiate variances accordingly </li><li>Review creative proofs with Account Director for accuracy and ensure that business objectives, as defined in the creative brief, are reflected and appropriately met in the final content </li><li>Facilitate discussions between internal teams and agency partners to finalize the SOW prior to approval </li><li>Serve as a liaison as needed between internal and external partners and assist in facilitating project activities in partnership with the Account Director</li><li>Gather monthly data with Account Director, including monthly spend vs. plan, campaign performance, schedule performance, etc.</li><li>Collaborate with the Project manager to understand projected timelines and completion dates, and follow up on late tasks identified by the Project Manager </li><li>Responsible for daily account management functions including ownership of coordinating internal calendars, setting up meetings, meeting preparation </li><li>Drive clarity with all team members and alignment on objectives by ensuring meetings and conversations are documented, and ensure timely and accurate distribution to all stakeholders </li><li>Collect and consolidate all feedback for Account Director prior to sending to agency/resources for action </li><li>Manage tactical execution of projects under the guidance of Account Director</li><li>Collaborate with the MLR Coordinators to facilitate resolution to issues during prevetting and MLR reviews </li><li>Produce campaign assets that are MLR approved for target region(s) to ensure assets support new product launches with target customers </li></ul><p> </p>
We are looking for a skilled Desktop Support Analyst to join our team in West Chester, Pennsylvania. This role is focused on providing exceptional technical assistance and customer service to ensure the smooth operation of desktop systems and related technologies. As a contract-to-permanent position, this opportunity offers the potential for long-term growth and development within the organization.<br><br>Responsibilities:<br>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and connectivity issues.<br>• Manage configuration tasks for desktop systems, ensuring proper setup and functionality.<br>• Utilize ticketing systems to track and resolve user incidents efficiently.<br>• Perform re-imaging of devices to maintain system integrity and compliance.<br>• Administer and maintain Active Directory accounts, ensuring proper access and security.<br>• Deliver remote support to assist users in resolving technical challenges.<br>• Conduct basic troubleshooting for a variety of Microsoft Office applications and other commonly used software.<br>• Collaborate with team members to deploy and manage desktop hardware and peripherals.<br>• Offer excellent customer service to address user concerns and ensure satisfaction.<br>• Stay up-to-date with evolving technologies to improve support processes and tools.
