<p>A well-established healthcare organization in the Central PA area is seeking a detail-oriented Medical Billing Specialist to support accurate and timely claims processing. This role is ideal for someone who understands the full revenue cycle and enjoys working in a fast-paced, team-oriented environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Prepare and submit insurance claims (electronic and paper) in a timely manner</li><li>Review charges, coding, and documentation for accuracy prior to billing</li><li>Follow up on unpaid or denied claims and resolve discrepancies</li><li>Post payments and adjustments while ensuring proper allocation</li><li>Communicate with insurance companies, patients, and internal teams regarding billing inquiries</li><li>Maintain compliance with healthcare regulations and payer requirements (HIPAA, etc.)</li></ul><p><br></p>
<p>A healthcare organization in Baltimore is seeking an experienced Customer Service Representative with a background in public health to join their team! In this contract position, you will handle high volumes of inbound calls related to public health information, ensuring callers receive accurate guidance and are directed to appropriate resources. This contract role requires strong communication skills and a commitment to excellent customer service, with the potential for extension based on organizational needs.</p><p><br></p><p>Responsibilities:</p><p>• Manage high volumes of inbound calls from the public, providing accurate information and support.</p><p>• Follow established scripts and protocols to ensure consistent communication.</p><p>• Maintain a detail-oriented and courteous demeanor while addressing caller inquiries.</p><p>• Ask clarifying questions to understand caller needs and minimize errors.</p><p>• Direct callers to the appropriate departments or resources based on their concerns.</p><p>• Accurately document call details and interactions in the system.</p><p>• Protect caller confidentiality and adhere to organizational policies.</p><p>• Escalate complex or urgent issues in accordance with provided guidelines.</p><p>• Work collaboratively with team members to ensure smooth operations.</p>