<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
We are looking for an experienced Project Engineer to join our team in Washington, District of Columbia. In this role, you will work with a variety of Microsoft and cloud technologies to design, implement, and support IT solutions for our clients. The ideal candidate will have strong technical expertise and a proven ability to manage projects effectively while delivering exceptional service.<br><br>Responsibilities:<br>• Administer and troubleshoot Microsoft 365 services, including SharePoint, Teams, Exchange Online, Entra ID, Intune, and related platforms.<br>• Deploy, configure, and manage Azure services such as Azure Compute, Azure Networking, Azure Virtual Desktop, Windows 365, and Entra ID.<br>• Configure and monitor Microsoft Defender to ensure optimal security measures.<br>• Perform application packaging and manage patches for both applications and operating systems.<br>• Support SharePoint migrations, Entra ID migrations, and Microsoft Intune implementations, including Mobile Device Management.<br>• Set up, manage, and maintain firewalls, network switches, and wireless access points (WAPs).<br>• Assist in onboarding new clients by implementing IT solutions tailored to their needs.<br>• Monitor for security incidents, recommend remediation actions, and implement solutions.<br>• Draft, edit, and interpret IT policies and procedural documentation.<br>• Provide help desk support as needed to ensure seamless client operations.
Position Summary:<br>As a Customer Care Representative working in a dynamic call center, you will play a vital role in delivering outstanding customer service. You will handle inbound calls in a high-volume call center, assist customers with inquiries, provide accurate information, and ensure customer satisfaction. Your positive attitude, strong multitasking abilities, and excellent communication skills will contribute to our mission of providing exceptional customer experiences.<br><br>Responsibilities:<br><br>Handle a high volume of inbound calls professionally and with a positive attitude.<br>Assist customers with inquiries, provide product information, and offer solutions to ensure customer satisfaction.<br>Utilize multiple computer systems and applications to efficiently navigate and gather necessary information.<br>Maintain a customer-focused approach and demonstrate empathy while addressing customer concerns.<br>Accurately document customer interactions and update customer accounts in the system.<br>Collaborate with team members and other departments to resolve complex customer issues.<br>Meet performance metrics and quality standards set by the company.<br>Stay up-to-date on product knowledge, industry trends, and company policies.<br>Qualifications:<br><br>Minimum of 1 year of experience in an inbound call center role.<br>Minimum of 2 years of customer service experience.<br>Positive attitude, high-energy, and a genuine passion for assisting others.<br>Typing speed of a minimum of 35 WPM.<br>Proficiency in navigating multiple computer systems and applications.<br>Strong multitasking skills to handle a high volume of calls and prioritize tasks effectively.<br>Professional verbal and written communication skills.<br>Flexibility to work nights, weekends, and overtime as needed.<br>Bilingual Spanish/English skills are a plus.<br><br>Benefits:<br>Competitive salary based on experience.<br>Comprehensive benefits package available, including health insurance, dental, and vision coverage.<br>Opportunities for career development and growth within the company.<br>Supportive and collaborative work environment.<br>Potential for permanent employment based on performance.<br><br>How to Apply:<br>If you are passionate about customer care and meet the requirements for this position, we invite you to apply today. Please submit your resume, highlighting your qualifications and interest in the Customer Care Representative role. We appreciate all applications, but only selected candidates will be contacted for an interview.<br><br>Robert Half is an equal opportunity employer. We value diversity and inclusion and are committed to providing equal employment opportunities to all individuals.
We are looking for a detail-oriented and friendly Receptionist to join our team in Washington, District of Columbia. In this Contract to Permanent position, you will play a critical role in creating a welcoming and organized office environment while providing exceptional administrative support. This is an excellent opportunity for someone with strong communication skills and a proactive approach to office management.<br><br>Responsibilities:<br>• Greet visitors and staff warmly, ensuring the front desk is always attended and presenting a detail-oriented image.<br>• Handle incoming calls, messages, and correspondence efficiently, directing inquiries to the appropriate individuals.<br>• Manage the distribution of mail while coordinating express delivery services such as FedEx.<br>• Organize and schedule conference rooms, assist with meeting logistics, and support office events.<br>• Maintain cleanliness and order in shared spaces, including the kitchen and breakroom, while restocking necessary supplies.<br>• Oversee inventory and office supply orders, liaising with vendors to ensure timely delivery.<br>• Process expense reports, monitor office spending, and provide assistance with budget tracking.<br>• Submit and follow up on building maintenance requests to ensure a safe and functional workspace.<br>• Offer general administrative support, including travel arrangements, scheduling, and preparation of documents.<br>• Uphold office security procedures and manage guest protocols to ensure a secure environment.
We are looking for a dedicated Customer Service Representative to join our team in Washington, District of Columbia. As part of this contract position, you will play a pivotal role in providing exceptional support to customers through various communication channels. This role requires strong communication skills and the ability to handle inquiries efficiently while maintaining a positive customer experience.<br><br>Responsibilities:<br>• Respond to inbound customer inquiries promptly and professionally via phone and other communication channels.<br>• Provide accurate information about products, services, and company policies to resolve customer concerns efficiently.<br>• Process orders and manage entry tasks with attention to detail and accuracy.<br>• Handle both inbound and outbound calls to ensure customer needs are met effectively.<br>• Maintain thorough documentation of customer interactions and resolutions in the system.<br>• Collaborate with team members to address complex issues and deliver seamless service.<br>• Uphold high standards of customer satisfaction by delivering friendly and empathetic support.<br>• Identify opportunities to improve processes and contribute to enhancing overall service quality.<br>• Follow established protocols and procedures to ensure compliance with company guidelines.<br>• Adapt to customer needs and provide tailored solutions to exceed expectations.
<p>We are looking for a dedicated Collections Specialist to join a team in Wilmington, Delaware, on a contract with potential for a long-term role. The ideal candidate will have a strong background in collections and customer service, particularly in a high-volume call center environment. This role requires someone who can effectively manage billing and collection processes while maintaining positive client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of accounts to ensure timely collection of payments and resolution of outstanding balances.</p><p>• Communicate with customers via phone and email to address payment inquiries and resolve disputes.</p><p>• Analyze account discrepancies and collaborate with internal teams to ensure accurate billing.</p><p>• Maintain detailed records of all customer interactions and payment activities.</p><p>• Utilize Microsoft Excel to track and report on collection activities and account statuses.</p><p>• Follow established processes to meet collection goals and reduce delinquency rates.</p><p>• Provide exceptional customer service while handling sensitive financial information.</p><p>• Identify and escalate complex issues to the appropriate departments for resolution.</p><p>• Monitor and update account information to ensure accuracy and compliance with company policies.</p>
<p>An independent office furniture and supplies dealer in Owings Mills is seeking a Warranty Coordinator to join their team. The Warranty Coordinator position supports clients, coworkers, and vendors to achieve seamless solutions for product issues. This role will handle troubleshooting any concerns and processing claims for replacements or fixes, handling high volume inbound calls, and providing excellent customer service. </p><p>Must have strong communication skills, promptness, and thoroughness. This position actively supports Account Executives in maintaining the strength of established external relationships.</p>
<p>Robert Half has partnered with a thriving global company on their search for an experienced Credit Specialist. We are looking for a candidate who can identify and monitor overdue payments, report collection activity, arrange debt payoffs, and resolve billing and customer credit issues. This Credit Specialist will also process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>• Create and maintain credit history records</p><p>• Assist with administrative activities</p><p>• Document daily collection activity</p><p>• Assist with ACH transactions</p><p>• Complete collection effort calls</p><p>• Daily Cash Applications</p><p>• Access and analyze credit worthiness</p><p>• Identify delinquent accounts</p><p>• Perform payment reconciliations</p><p>• Assist customer service department</p><p>• Prepare monthly customer statements</p><p>• Develop and schedule payment plans</p>
We are looking for a highly organized and proactive Office Assistant to support daily operations in a detail-oriented services environment. This contract position is based in Washington, District of Columbia, and requires someone who excels at multitasking, maintaining office readiness, and delivering exceptional hospitality to clients and staff. If you thrive in a fast-paced setting and have a keen eye for detail, this role offers an exciting opportunity to contribute to a collaborative and dynamic workplace.<br><br>Responsibilities:<br>• Conduct thorough daily checks of office spaces, including reception areas, conference rooms, kitchens, and bathrooms, to ensure all areas meet high standards.<br>• Manage inventory and restocking of office supplies, coordinating with vendors for timely and cost-efficient procurement.<br>• Distribute mail and manage messenger services, ensuring smooth handling of all correspondence.<br>• Assist with planning and logistics for meetings and events, including venue setup, catering arrangements, and supply preparation.<br>• Prepare and maintain conference rooms by arranging furniture, testing audiovisual equipment, and ensuring cleanliness.<br>• Gather post-event feedback to identify opportunities for improvement and continuously enhance event coordination.<br>• Provide front desk coverage, welcoming visitors, and delivering a positive first impression.<br>• Register and restock food and beverages for meetings and guest visits.<br>• Perform various administrative tasks, such as copying, scanning, and document preparation.<br>• Support cross-functional operational projects and process improvement initiatives as directed by management.
<p>Robert Half has partnered with a growing firm within the Wilmington Delaware area on their search for a multi-tasking, Billing Specialist with e-billing expertise. As the Billing Specialist, you will oversee client invoicing, assist with the collections process, handle billing inquiries, assist with calendar management, complete accounts receivable/payable transactions, perform legal research, complete account reconciliations, and prepare legal documents as needed. The ideal candidate should have strong attention to detail, excellent organizational skills, and the ability to solve problems quickly. </p><p><br></p><p>What you get to do everyday</p><p>· Data entry of billing tickets/order entry</p><p>· Enter daily invoice transactions</p><p>· Process and reconcile billing</p><p>· Send and receive FedEx packages</p><p>· Update and maintain client accounts</p><p>· Provide administrative support</p><p>· Email follow-up on client inquiries</p><p>· Assist with billing projects as needed</p>
<p>We have partnered with a successful organization on their search for a thorough Sr. Payroll Specialist with proven experience processing multi-state payroll for hourly and salaried employees. In this role, you will maintain employee payroll records, data entry of payroll transactions, process payroll garnishments, assist with cost analysis, reconcile payroll data, provide audit support, assist with payroll discrepancies, and coordinate with HR on employee tax updates. This candidate must have knowledge of payroll, wage and tax laws, and have the ability to multi-task time sensitive confidential request.</p><p> </p><p>Major Responsibilities</p><p>· Enter and process payroll data</p><p>· Assist with general accounting tasks</p><p>· Prepare financial statements</p><p>· Coordinate with HR on compliance regulations</p><p>· Handle incoming payroll call inquiries</p><p>· KPI Reporting</p><p>· Reconcile payroll data</p><p>· Process payroll calculations</p><p>· Assist with payroll discrepancies</p><p>· Prepare weekly/monthly payroll reports</p>
<p>We are seeking a highly organized and experienced Accounting Supervisor with strong knowledge of government accounting, financial reporting, and budgeting. In this Accounting Supervisor role, the candidate will provide guidance, direction, and mentorship to the accounting team, review financial statements, revise internal reports, oversee accounts payable transactions, monitor fixed assets, perform bank reconciliations, assist with payroll accounting activities, track internal controls, and assist with the development of annual budgets and forecasting. This Accounting Supervisor must have thorough understanding of GAAP and financial accounting principles, be able to succeed in a fast-paced environment, proven leadership abilities, and possess strong analytical skills.</p><p> </p><p>Primary Responsibilities</p><p>· Review and assist with budget reports</p><p>· Analyze financial data</p><p>· Monitor profit and loss for the organization</p><p>· Assist with month end close</p><p>· Maintain a system of accounting policies and procedures</p><p>· Review financial statements, update financials as needed</p><p>· Monitor internal controls</p><p>· Assist with audit documentation</p><p>· Ensure the accuracy and timely delivery of invoices</p><p>· Recommend improvements to accounting procedures</p>
<p>Our client, a prestigious international law firm, is searching for their new Manager of Accounting Operations. This visible role will support a dynamic Director, work with the finance & accounting team and have exposure to firm leadership and Partners. The role will key on overseeing accounting operations including A/P, cash and trust processes as well as the use of related technology tools and implementing efficient processes to automate and optimize the accounting operations functions. This exciting Manager of Accounting Operations position will be offered the opportunity to: </p><p> </p><ul><li>Manage the operational accounting department including the accounts payable, cash operations and trust areas as well as guiding the team to achieve department goals.</li><li>Lead the constant review and development of key accounting processes as well as design of internal controls.</li><li>As a part of a team, manage special projects and conduct analysis.</li><li>Effectively coordinate between accounting operations teams and the corporate accounting team to maintain information flow and hit reporting deadlines.</li><li>Oversee accounts payable processes and ensuring all financial obligations are met in a timely manner</li><li>Act as a key liaison to the outside accounting firm regarding the external audit process and provide supporting schedules and requested information to support the year end external audit and quarterly reviews.</li><li>Inform decision making and improve processes such as forecasting cash flow and financial performance to assist in strategic planning.</li><li>Implement and maintain trust accounting procedures to handle sensitive financial transactions.</li><li>Automate processes where possible to improve efficiency and accuracy.</li><li>Manage the accounting of team performance and providing constructive feedback.</li><li>Collaborating with other departments to ensure the accuracy of financial information and to resolve any discrepancies</li><li>Developing and implementing accounting policies and procedures in line with firm objectives.</li><li>Perform ad hoc projects for senior management as assigned.</li></ul><p><br></p><p>Our client offers medical benefits as part of their overall compensation package.</p><p><br></p><p>Please submit your resume in confidence to Raj Khanna, Senior Vice President at Robert Half or directly via LinkedIn for immediate consideration for this or one of our other active career opportunities in the Washington, DC Metro area.</p><p><br></p><p><br></p>
<p>We are looking for a skilled Paralegal to join our team in Washington, District of Columbia, on a long-term contract basis. This role offers a unique opportunity to work closely with the Office of General Counsel, supporting essential legal operations. The position involves a hybrid work schedule, with three days onsite and two days remote, and is expected to last for one year with the possibility of extension. For immediate consideration, apply today and contact Grace Nowlin for additional details at (202) 998-8423.</p><p><br></p><p>Responsibilities:</p><p>• Manage Freedom of Information Act (FOIA) requests, overseeing the process from intake to resolution while maintaining accurate case tracking.</p><p>• Review and analyze incoming documents for FOIA requests, identifying privileged or non-responsive information.</p><p>• Perform legal analysis to apply FOIA exemptions and redact documents in line with applicable legal standards.</p><p>• Coordinate communications with external requesters, government agencies, and third parties to ensure smooth processing of FOIA requests.</p><p>• Draft formal correspondence, such as release letters and response determinations, and conduct legal research on complex FOIA issues.</p><p>• Assist in preparing detailed quarterly and annual FOIA reports, including case status updates and backlog reduction efforts.</p><p>• Provide litigation support by summarizing responsive documents and preparing materials for FOIA-related cases.</p><p>• Offer legal assistance to the Secretary and Assistant Secretary of the Agency’s Board of Directors, including drafting resolutions and meeting minutes.</p><p>• Support compliance with the Agency’s Record Retention Guidelines and Schedule through legal research and documentation.</p><p>• Conduct legal research and prepare memoranda to address various legal matters as required.</p>
<p>Thriving, Wilmington Delaware client is looking to add a Plant Controller with a proven cost accounting background to join their finance department. As the Plant Controller, you will monitor and report on KPIs, develop and implement revenue generating process improvement opportunities, oversee labor reporting and cost for all departments, prepare budgets, assist with the month end close process, and oversee inventory levels to ensure proper shipping and returns. This successful candidate will you will succeed by strategically planning and directing accounting operations while developing operating procedures that are consistent with internal policies and procedures. </p><p><br></p><p>Major Responsibilities</p><p>• Assist with monthly/annual budgeting & forecasting</p><p>• Create internal control guidelines</p><p>• Generate monthly financial forecasts</p><p>• Provide cost accounting analysis</p><p>• Oversee inventory for raw materials and finished goods</p><p>• Perform risk analysis</p><p>• Establish compliance with all GAAP requirements</p><p>• Prepare and present financial reports</p><p>• Assist management as needed</p><p>• Recommend process improvements</p>
<p>Financial Services company seeks an Administrative Assistant with excellent time management skills. This Administrative Assistant will maintain and update internal records, process and maintain vendor memberships, assist with event coordination, enter journal entries into the general ledger, monitor attendance recording, perform research and development, assist with daily office needs, confirm all cash receipts/disbursements, and be point of contact for donor acknowledgement communications. The ideal Administrative Assistant should have a technical aptitude for database systems, strong attention to detail and experience working in a professional services environment.</p><p><br></p><p>How you will make an impact</p><p>· Organize, schedule, and confirm appointments/meetings</p><p>· Track and analyze accounting data</p><p>· Calendar Management</p><p>· Prepare financial statements and reports</p><p>· Draft internal/external correspondence</p><p>· Generate travel arrangements & itineraries </p><p>· Perform clerical research</p>
<p>Unlock your potential with this dynamic opportunity! We're searching for a proactive and detail-oriented <strong>Purchasing and Inventory Control Specialist</strong> to join our innovative team. In this pivotal role, you’ll be the backbone of our supply chain, ensuring seamless production, managing supplier relationships, and championing operational excellence. Be ready to roll up your sleeves, leverage your ERP expertise (Macola), and bring your sharp organizational skills to drive results that impact our bottom line.</p><p><br></p><p><strong>What You'll Do:</strong></p><ul><li>Cultivate and nurture relationships with a portfolio of key vendors under the guidance of our Purchasing Manager, ensuring long-term partnership success.</li><li>Dive into reports to uncover items ripe for replenishment, making data-driven decisions that optimize our inventory.</li><li>Efficiently review requisitions and release purchase orders on time—time is money, and you'll make it count!</li><li>Support our innovative Kanban system by processing card submissions and releasing purchase orders with precision.</li><li>Oversee and maintain inventory of office supplies, ensuring a well-stocked environment for smooth business operations.</li><li>Stay on top of emails, organize files, and process vital documentation—all with impeccable timeliness and attention to detail.</li><li>Build, manage, and refine purchasing data, including pricing, costs, lead times, and order quantities, setting the stage for a well-oiled supply chain.</li><li>Monitor production schedules closely, ensuring components arrive on time while maintaining proactive communication with suppliers to eliminate delivery surprises.</li><li>Provide critical support to QC with returns, fostering trust and accountability with suppliers.</li></ul><p><br></p>
<p>Our client is a growing manufacturer that is hiring a Senior Financial Analyst on a direct hire basis. The Senior Financial Analyst should have exceptional technology skills including but not limited to, Microsoft Excel/Access, and JD Edwards. In this Senior Financial Analyst role, you will analyze and report on past performance, industry trends, KPI’s, pricing and other key financial and operational data in order to advise management on the allocation of resources to best accomplish corporate goals. This is a high visibility role with opportunity for career and professional growth within the organization.</p><p> </p><p>Major Responsibilities</p><p>· Analysis of financial and operations processes</p><p>· Prepare reporting packages</p><p>· Assist in closing process</p><p>· Identify potential financial risks</p><p>· ROI analysis</p><p>· Compliance Management</p><p>· Ad hoc projects</p><p>· Develop and maintain financial reports in internal database</p><p>· Annual Budgets/Monthly Forecast</p>
<p>Successful client in the Wilmington, Delaware area seeks a Rebates Analyst with outstanding communication skills. As the Rebates Analyst, you will take action on and ensure accuracy on all rebate transactions, post and update customer accounts, develop analysis on current and future sales, and assist with year end auditing activities. The ideal candidate for this role should have strong computer knowledge, attention to detail, and outstanding teamwork skills.</p><p><br></p><p>Primary Responsibilities</p><p>· Maintain and update internal database</p><p>· Process customer rebates</p><p>· Review and approve invoices</p><p>· Implement and develop process improvements</p><p>· Monitor rebates accruals</p><p>· Create pricing strategies and programs</p><p>· Ensure payments are received efficiently and timely</p><p>· Assist with auditing rebate pricing and guidelines</p>
<p>We are seeking a detail-oriented Tax Manager who can lead and manage multiple tax functions and prepare/review complex tax returns. The ideal candidate for this role will be responsible for overseeing the preparation and filing of federal, state, and local tax returns, managing audits by tax authorities, resolving tax issues, preparing intercompany journal entries, improving tax procedures, identifying tax-saving opportunities, mitigating tax risks, researching business initiatives, including mergers, acquisitions, and new market expansions. To be successful in this role, the Tax Manager must have in-depth knowledge of tax laws and regulations, strong analytical and problem-solving skills, and the ability to manage multiple priorities and meet deadlines.</p><p><br></p><p>What you get to do everyday</p><p>· Prepare tax journal entries, ensuring compliance within tax provisions</p><p>· Identify and mitigate tax risks</p><p>· Develop and implement strategic tax planning</p><p>· Review tax returns and quarterly/yearly projections</p><p>· Maintain and update the organization’s tax policies and documentation</p><p>· Assist with SOX documentation</p><p>· Review and analyze financial statements</p><p>· Monitor and interpret changes in tax legislation</p><p>· Coordinate tax audits</p><p>· Oversee special tax related projects</p>
We are in the Investment Management industry, located in Bethesda, Maryland, looking for a VP of Solutions Development & Automation. This role will involve leading a skilled team, defining and implementing a forward-thinking application development and automation strategy, and collaborating with various stakeholders to ensure our technology outcomes support our business objectives.<br><br>Responsibilities:<br><br>• Oversee the design and development of internal platforms and customer-facing systems<br>• Provide transformative leadership, guiding teams through the product development lifecycle<br>• Collaborate with product owners, business leaders, and IT teams to align technology outcomes with business objectives<br>• Execute a forward-thinking application development and automation strategy in line with digital transformation goals<br>• Lead the implementation of DevOps pipelines, CI/CD practices, and modern cloud-native development frameworks<br>• Standardize and enhance SDLC practices, with a focus on secure development, automated testing, documentation, and structured change management<br>• Manage solution delivery, ensuring velocity, security, quality, and stakeholder satisfaction<br>• Establish and grow a dedicated UI/UX capability focused on delivering modern, intuitive, and consistent user experiences across platforms<br>• Work closely with cybersecurity, infrastructure, and data governance teams to ensure security, performance, and compliance across all initiatives<br>• Manage external development partners, scaling internal and outsourced capabilities as needed.
<p>We are looking for an experienced Media Strategist to lead strategic media planning efforts within the pharmaceutical industry. This long-term contract role is based in Wilmington, Delaware, and focuses on developing comprehensive media strategies that effectively target healthcare professionals while ensuring alignment with brand objectives and compliance standards. The ideal candidate will have extensive experience in pharmaceutical media planning, omnichannel strategy, and agency collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement media strategies across multiple brands and therapeutic areas to support business objectives.</p><p>• Translate brand goals into actionable media plans designed to drive engagement and measurable outcomes.</p><p>• Collaborate with brand teams to ensure seamless integration of media strategies into broader marketing plans.</p><p>• Lead annual brand planning efforts, including launch readiness and lifecycle management, while aligning media plans with key milestones.</p><p>• Manage relationships with external media agencies to ensure quality execution, strategic alignment, and adherence to budgets.</p><p>• Conduct agency briefings, oversee performance evaluations, and negotiate contracts with media partners.</p><p>• Monitor campaign performance, analyze key metrics such as reach and engagement, and optimize strategies based on results.</p><p>• Partner with analytics teams to refine targeting strategies and generate actionable insights for continuous improvement.</p><p>• Stay informed on emerging media trends, innovations, and compliance requirements specific to the pharmaceutical industry.</p><p>• Collaborate with cross-functional teams, including medical, legal, and analytics departments, to present strategies and performance updates.</p>
We are looking for a skilled Media Buyer to join our team in Wilmington, Delaware. In this role, you will oversee media planning and buying strategies across multiple brands, ensuring campaigns are executed effectively and align with organizational goals. This position offers an exciting opportunity to collaborate with internal teams and external partners while driving impactful media initiatives.<br><br>Responsibilities:<br>• Lead the development and execution of media planning strategies tailored to targeted campaigns across various brands.<br>• Create and manage RFPs, tactical media plans, and vendor selection processes, including presentations to stakeholders.<br>• Provide strategic recommendations on media channel selection, partner alignment, and budget allocation.<br>• Supervise onboarding processes for media partners and ensure the optimization of campaign performance.<br>• Collaborate with internal teams and external media partners to launch campaigns, analyze reports, and implement changes as needed.<br>• Maintain detailed media flowcharts and oversee the creation of traffic workbooks and creative asset trackers.<br>• Manage technical aspects such as creative asset specifications, brand safety protocols, and ad verification tools.<br>• Ensure all campaigns comply with industry regulations and internal organizational standards.<br>• Support partner negotiations and foster long-term relationships with media vendors.
We are looking for a detail-oriented Senior Accountant to join our team in Wilmington, Delaware. This role involves managing accounts receivable and payable processes, preparing financial reports, and ensuring accurate record-keeping. The ideal candidate will bring expertise in accounting principles and a proactive approach to managing financial operations.<br><br>Responsibilities:<br>• Process and record accounts receivable invoices daily, ensuring timely and accurate entry into QuickBooks.<br>• Deposit payments into the bank account and maintain up-to-date records in QuickBooks.<br>• Track and document sales of used or demo equipment, maintaining detailed spreadsheets for reference.<br>• Prepare and distribute monthly accounts receivable reports to sales staff, highlighting outstanding balances.<br>• Oversee billing for installed equipment by tracking job hours, additional equipment, and travel expenses, and issuing accurate invoices to customers.<br>• Follow up on overdue invoices to ensure timely payments and resolve any discrepancies.<br>• Verify and process accounts payable invoices by matching them with delivery receipts, and enter data into QuickBooks.<br>• Manage weekly payment processes, including issuing checks and recording payments.<br>• Reconcile bank accounts and maintain up-to-date financial records for monthly and year-end close processes.<br>• Collaborate with team members to ensure accurate and efficient financial reporting.
We are looking for an experienced Defense Litigation Legal Assistant to join our team in Wilmington, Delaware. In this role, you will support a small healthcare-focused legal practice consisting of three attorneys. This is a long-term contract position that requires a strong background in civil and insurance defense litigation.<br><br>Responsibilities:<br>• Coordinate and manage e-filing processes for legal documents across various court systems.<br>• Prepare and file court pleadings, motions, and other legal paperwork to ensure timely submissions.<br>• Maintain and update attorneys' calendars, including scheduling court appearances, meetings, and deadlines.<br>• Support defense litigation efforts by organizing case files, conducting research, and compiling necessary documentation.<br>• Assist attorneys with insurance defense litigation tasks, ensuring accuracy and compliance with legal requirements.<br>• Communicate effectively with clients, court personnel, and opposing counsel to facilitate case progress.<br>• Handle healthcare-related legal matters, providing administrative assistance and documentation as needed.<br>• Ensure all court filings and legal procedures adhere to jurisdictional rules and regulations.<br>• Organize and prioritize tasks in a fast-paced legal environment to meet deadlines efficiently.
