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33 results for Help Desk in Edgewood, MD

Customer Support Specialist
  • Upper Chichester, PA
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>·      Fulfill customer inquiries</p><p>·      Account Management</p><p>·      Troubleshoot software/hardware issues</p><p>·      Build strong customer relationships</p><p>·      Review and analyze customer feedback</p><p>·      Execute remote desktop sessions for troubleshooting</p><p>·      Maintain customer accounts</p><p>·      Document hardware issues</p><p>·      Troubleshoot data performance inquiries</p><p>·      Complete the RMA process                                                                   </p>
  • 2025-09-18T13:53:47Z
Project Engineer
  • Washington, DC
  • onsite
  • Permanent
  • 100000.00 - 110000.00 USD / Yearly
  • We are looking for an experienced Project Engineer to join our team in Washington, District of Columbia. In this role, you will work with a variety of Microsoft and cloud technologies to design, implement, and support IT solutions for our clients. The ideal candidate will have strong technical expertise and a proven ability to manage projects effectively while delivering exceptional service.<br><br>Responsibilities:<br>• Administer and troubleshoot Microsoft 365 services, including SharePoint, Teams, Exchange Online, Entra ID, Intune, and related platforms.<br>• Deploy, configure, and manage Azure services such as Azure Compute, Azure Networking, Azure Virtual Desktop, Windows 365, and Entra ID.<br>• Configure and monitor Microsoft Defender to ensure optimal security measures.<br>• Perform application packaging and manage patches for both applications and operating systems.<br>• Support SharePoint migrations, Entra ID migrations, and Microsoft Intune implementations, including Mobile Device Management.<br>• Set up, manage, and maintain firewalls, network switches, and wireless access points (WAPs).<br>• Assist in onboarding new clients by implementing IT solutions tailored to their needs.<br>• Monitor for security incidents, recommend remediation actions, and implement solutions.<br>• Draft, edit, and interpret IT policies and procedural documentation.<br>• Provide help desk support as needed to ensure seamless client operations.
  • 2025-09-10T19:34:13Z
Systems Engineer
  • North Bethesda, MD
  • onsite
  • Permanent
  • 95000.00 - 105000.00 USD / Yearly
  • We are looking for a skilled Systems Engineer to join a non-profit organization based in North Bethesda, Maryland. This role is perfect for individuals who excel in technical problem-solving and have a passion for leveraging technology to drive organizational success. As a key member of the team, you will oversee system operations, enhance cybersecurity, and align IT strategies with organizational goals.<br><br>Responsibilities:<br>• Provide leadership for the internal support desk, ensuring prompt and effective resolution of technical issues.<br>• Create onboarding materials and deliver training sessions to enhance digital literacy across the organization.<br>• Implement and monitor cybersecurity measures tailored to the needs of a non-profit environment.<br>• Conduct regular audits and risk assessments to safeguard sensitive data and ensure compliance with privacy regulations.<br>• Manage enterprise tools such as Microsoft 365, Teams, SharePoint, and Azure Active Directory.<br>• Administer server environments, ensuring systems are secure, updated, and functioning optimally.<br>• Optimize software licensing and subscriptions to achieve cost efficiency and maximize value.<br>• Align IT strategies with the organization’s goals, ensuring technology supports operational needs.<br>• Develop and oversee IT budgets with a focus on sustainability and resource efficiency.
  • 2025-08-20T13:58:46Z
Customer Service Representative
  • Edgewood, MD
  • onsite
  • Temporary
  • 19.95 - 21.00 USD / Hourly
  • We are looking for dedicated Customer Service Representatives to join a dynamic credit union call center in Edgewood, Maryland. In this long-term contract position, you will play a vital role in ensuring member satisfaction by delivering exceptional service and resolving inquiries efficiently. This role offers the opportunity to make a meaningful impact on the financial well-being of members while working in a collaborative and detail-oriented environment.<br><br>Responsibilities:<br>• Handle incoming member calls with care and efficiency, aiming for first-call resolution and a positive experience.<br>• Provide accurate and detailed information by leveraging established procedures and available tools.<br>• Address member concerns effectively, offering appropriate solutions and escalating issues when necessary.<br>• Adhere to security protocols while verifying member identities before assisting with their inquiries.<br>• Review member profiles in the core data system to identify previous interactions and ensure seamless service.<br>• Assess member needs, recommend suitable services or loan products, and promote automated solutions.<br>• Inform members about ongoing promotions and account offerings, enhancing their understanding of available benefits.<br>• Resolve financial and non-financial account discrepancies and update member records with call details.<br>• Meet service goals and manage multiple call queues efficiently.<br>• Uphold credit union policies and procedures while ensuring accuracy in account corrections and calculations.
  • 2025-09-18T14:34:15Z
Customer Service Representative
  • Washington, DC
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a motivated and goal-oriented Customer Service Representative to join our team on a contract basis in Washington, District of Columbia. In this role, you will be the first point of contact for customers, delivering exceptional service and resolving inquiries efficiently. Your ability to handle inbound and outbound calls with attention to detail and accuracy will be key to ensuring customer satisfaction.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries, providing accurate information and resolutions.<br>• Handle outbound calls to follow up on customer issues or provide additional support.<br>• Accurately process orders and maintain detailed records of customer transactions.<br>• Ensure timely and precise communication across all customer interactions.<br>• Collaborate with team members to identify and implement process improvements.<br>• Address customer complaints with empathy and find effective solutions.<br>• Maintain knowledge of company products and services to assist customers effectively.<br>• Adhere to company policies and procedures while meeting performance targets.<br>• Utilize call center tools and systems to manage and document interactions efficiently.
  • 2025-09-23T11:34:04Z
Receptionist
  • Lancaster, PA
  • onsite
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • <p>We’re seeking a professional and welcoming Receptionist to be the first point of contact for our office. In this role, you’ll greet visitors, manage incoming calls, and provide administrative support to ensure smooth daily operations.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet and direct visitors with a friendly and professional demeanor</li><li>Answer and route incoming calls</li><li>Manage mail, packages, and deliveries</li><li>Provide administrative support including filing, scanning, and data entry</li><li>Assist with scheduling and maintaining conference rooms</li><li>Support staff with various office tasks as needed</li></ul><p><strong>Schedule:</strong></p><ul><li>Monday–Friday, full-time business hours</li></ul><p>If you enjoy being the face of an office and thrive in a professional, team-oriented environment, we’d love to hear from you!</p>
  • 2025-09-09T14:48:45Z
Collections Specialist
  • Wilmington Nt, DE
  • onsite
  • Contract / Temporary to Hire
  • 20.90 - 24.20 USD / Hourly
  • <p>Are you an experienced <strong>Collections Specialist</strong> ready to bring your expertise to a dynamic and reputable HVAC company in Wilmington, DE? We’re looking for a results-driven professional to join our team and play a pivotal role in maintaining financial health while providing exceptional service to our clients.</p><p><br></p><p><strong>Why Work With Us?</strong></p><ul><li><strong>Reputable Organization:</strong> Be part of a trusted name in the HVAC industry, recognized for quality and excellence.</li><li><strong>Career Growth:</strong> Opportunity to transition to a permanent role, with room for advancement.</li><li><strong>Team Environment:</strong> Join a supportive team that values collaboration and innovation.</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Manage and monitor <strong>accounts receivable</strong> to ensure timely collections.</li><li>Communicate with customers to resolve payment discrepancies and secure outstanding payments.</li><li>Collaborate with internal teams to address and resolve account issues.</li><li>Prepare and maintain detailed records of collection activities.</li><li>Provide exceptional customer service while balancing firm but professional collections practices.</li></ul><p><strong>What We’re Looking For:</strong></p><ul><li><strong>Experience:</strong> 2+ years in collections or accounts receivable, preferably in a service-based industry.</li><li><strong>Skills:</strong> Strong negotiation, communication, and problem-solving skills.</li><li><strong>Tech-Savvy:</strong> Proficiency in accounting software and Microsoft Office Suite.</li><li><strong>Team Player:</strong> Ability to work well independently and collaboratively.</li><li><strong>Detail-Oriented:</strong> Keen attention to detail and ability to manage multiple priorities.</li></ul><p><strong>Ready to make an impact?</strong></p><p>Apply now to become part of a company that values integrity, innovation, and excellence in every aspect of its business!</p>
  • 2025-09-23T15:48:46Z
Front Desk Coordinator
  • Baltimore, MD
  • onsite
  • Temporary
  • 18.00 - 21.00 USD / Hourly
  • Job Summary Are you a motivated and organized individual with exceptional customer service and administrative skills? Robert Half has a brilliant opportunity for a friendly and detail oriented Front Desk Coordinator. Serving as the first point of contact for clients, visitors, and colleagues, the Front Desk Coordinator plays a key role in creating a welcoming environment while ensuring smooth front desk operations. This contract or permanent opportunity provides you with exposure to a dynamic work setting and the chance to showcase your communication, multitasking, and problem-solving abilities. <br> Key Responsibilities ·      Greet clients, visitors, and employees promptly and with professionalism. ·      Answer and route incoming phone calls on a multi-line system and relay messages accurately. ·      Manage appointment scheduling and maintain calendars for staff or meeting rooms. ·      Handle administrative tasks, including data entry, filing, and correspondence. ·      Sort and distribute incoming mail and packages and coordinate outgoing deliveries. ·      Order and manage office supplies and ensure the reception area is clean, presentable, and fully stocked. ·      Support event coordination or assist with special operational projects as needed.
  • 2025-09-17T19:43:50Z
Credit Specialist
  • Wilmington Nt, DE
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Robert Half has partnered with a thriving global company on their search for an experienced Credit Specialist. We are looking for a candidate who can identify and monitor overdue payments, report collection activity, arrange debt payoffs, and resolve billing and customer credit issues. This Credit Specialist will also process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>• Create and maintain credit history records</p><p>• Assist with administrative activities</p><p>• Document daily collection activity</p><p>• Assist with ACH transactions</p><p>• Complete collection effort calls</p><p>• Daily Cash Applications</p><p>• Access and analyze credit worthiness</p><p>• Identify delinquent accounts</p><p>• Perform payment reconciliations</p><p>• Assist customer service department</p><p>• Prepare monthly customer statements</p><p>• Develop and schedule payment plans</p>
  • 2025-09-18T13:44:09Z
CIO - Chief Information Officer
  • York, PA
  • onsite
  • Permanent
  • 190000.00 - 200000.00 USD / Yearly
  • Key Responsibilities:<br>• Proactively identifies and aligns technology strategies with business goals to enhance operations, boost performance, and support organizational success.<br>• Oversees and manages the company's IT operations, ensuring the delivery of efficient and effective technical support for both hardware and software systems.<br>• Leads the planning, development, and execution of IT systems and initiatives, including business information systems (BIS), software, hardware, and data management.<br>• Designs and implements disaster recovery plans to ensure business continuity during emergencies or data loss incidents.<br>• Establishes and enforces IT standards, offering strategic recommendations to improve the overall infrastructure.<br>• Evaluates IT systems and infrastructure performance, analyzing factors such as operating costs, efficiency, upgrade needs, and other key metrics.<br>• Manages the security of enterprise systems, networks, and data, ensuring the integrity and confidentiality of company information.<br>• Coordinates and supports IT-related audits and security investigations.<br>• Participates in financial planning related to IT, including budgeting, investment analysis, and ROI assessments.<br>• Builds and maintains relationships with third-party IT vendors and service providers to ensure high-quality services and support.<br>• Provides leadership and development opportunities for IT department staff, fostering a productive and collaborative team environment.<br>• Plans, assigns, and monitors projects for the IT team to ensure timely and successful completion.<br>• Adheres to in-office scheduling as determined by the supervisor; subject to modification as needed.<br><br>Education and Experience Requirements:<br>• Post-secondary education is preferred.<br>• Demonstrated success in developing long-term IT strategies that align with business objectives.<br>• Proven track record of effectively leading and managing high-performing teams.<br>• Strong capability in driving organizational change and adopting new technologies and processes.<br>• In-depth knowledge of current IT systems, tools, and management practices.<br>• Proficient in Microsoft Office Suite or comparable software applications.<br>• Experience with Business Information Systems (BIS) tools such as NetSuite and Monday.com.<br>• Strong verbal and written communication skills.<br>• Highly organized with exceptional attention to detail.<br>• Strong analytical thinking and management capabilities.<br>• Excellent interpersonal skills, with the ability to collaborate across departments.
  • 2025-09-18T17:33:46Z
IP Legal Assistant
  • Wilmington, DE
  • onsite
  • Permanent
  • 85000.00 - 140000.00 USD / Yearly
  • <p><strong>Intellectual Property Legal Assistant | Law Firm | Wilmington, DE </strong></p><p>Hybrid (3 Remote / 2 In‑Office) </p><p>Direct Hire, Permanent, Full Time </p><p>3 to 5 + Years IP Experience | $85K‑140K DOE</p><p><strong> </strong></p><p>Our client, a highly-ranked Delaware-based IP litigation practice in a top Law Firm in downtown / Center City Wilmington, Delaware, seeks a full‑time Legal Assistant to join its high‑stakes Intellectual Property litigation team (patent, trademark, copyright). Known for its premier patents and IP litigation matters in federal court, the team has consistently earned Band 1 rankings in national legal guides. This is an excellent opportunity for someone who thrives in a fast-paced legal environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Support attorneys through all phases of intellectual property litigation, including document preparation, summarization, and court filings</li><li>Draft and format legal documents such as pleadings, motions, briefs, and exhibits for attorney review, ensuring compliance with court rules</li><li>Prepare and manage electronic filing (e-filing) of documents in federal and state courts, with emphasis on Delaware CM/ECF systems</li><li>Maintain and organize case files, exhibits, deposition materials, and trial binders for use in hearings, depositions, and trials</li><li>Track litigation deadlines and manage attorney calendars to ensure timely filings and preparedness</li><li>Assist with deposition and trial preparation, including document review and summarization</li><li>Provide administrative and litigation support, including scheduling, client communication, and coordination of service of process</li><li>Conduct research and assist with drafting legal summaries and other case-related materials</li><li>Handle confidential information with professionalism in a fast-paced, deadline-driven environment</li></ul>
  • 2025-09-12T18:58:57Z
Sr. Payroll Specialist
  • Wilmington Nt, DE
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>We have partnered with a successful organization on their search for a thorough Sr. Payroll Specialist with proven experience processing multi-state payroll for hourly and salaried employees. In this role, you will maintain employee payroll records, data entry of payroll transactions, process payroll garnishments, assist with cost analysis, reconcile payroll data, provide audit support, assist with payroll discrepancies, and coordinate with HR on employee tax updates. This candidate must have knowledge of payroll, wage and tax laws, and have the ability to multi-task time sensitive confidential request.</p><p> </p><p>Major Responsibilities</p><p>·      Enter and process payroll data</p><p>·      Assist with general accounting tasks</p><p>·      Prepare financial statements</p><p>·      Coordinate with HR on compliance regulations</p><p>·      Handle incoming payroll call inquiries</p><p>·      KPI Reporting</p><p>·      Reconcile payroll data</p><p>·      Process payroll calculations</p><p>·      Assist with payroll discrepancies</p><p>·      Prepare weekly/monthly payroll reports</p>
  • 2025-08-22T20:29:20Z
Billing Specialist
  • Wilmington, DE
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Robert Half has partnered with a growing firm within the Wilmington Delaware area on their search for a multi-tasking, Billing Specialist with e-billing expertise. As the Billing Specialist, you will oversee client invoicing, assist with the collections process, handle billing inquiries, assist with calendar management, complete accounts receivable/payable transactions, perform legal research, complete account reconciliations, and prepare legal documents as needed. The ideal candidate should have strong attention to detail, excellent organizational skills, and the ability to solve problems quickly. </p><p><br></p><p>What you get to do everyday</p><p>·      Data entry of billing tickets/order entry</p><p>·      Enter daily invoice transactions</p><p>·      Process and reconcile billing</p><p>·      Send and receive FedEx packages</p><p>·      Update and maintain client accounts</p><p>·      Provide administrative support</p><p>·      Email follow-up on client inquiries</p><p>·      Assist with billing projects as needed</p>
  • 2025-08-20T18:54:08Z
Director of Accounting
  • Washington, DC
  • onsite
  • Permanent
  • 170000.00 - 185000.00 USD / Yearly
  • <p>Our client, a highly visible non-profit organization with national operations and a meaningful and enduring mission, is searching for their new Director of Accounting. Reporting to their CFO, this role will be a key member of their finance team. The Director of Accounting will lead day-to-day accounting operations as well as GAAP financial reporting. This critical Director of Accounting position will also work closely with the CFO to implement an exciting new ERP system. As a close right hand to the CFO, the Director of Accounting will support new processes and training within finance and accounting and help support organizational growth and mitigate risk. Core duties for this fulfilling and challenging Director of Accounting role will include:</p><p><br></p><ul><li>Handle diverse financial responsibilities including financial reporting and managing a staff who perform general ledger, financial reporting, billing and receivables, accounts payable and payroll accounting.</li><li>Closely assist the CFO with their ongoing systems implementation and integration including testing and chart of account development</li><li>Lead the comprehensive closing processes for monthly and annual periods across all entities and funds, ensuring timely production of combined financial reports and compliance with audit requirements, nonprofit filings, and labor documentation obligations.</li><li>Design, implement, and continually assess effective internal control mechanisms to align with non-profit industry standards and compliance</li><li>Supervise treasury-related activities, such as managing cash flow, reconciling banking records, overseeing investments, lines of credit and related loan management.</li><li>Ensure smooth coordination with human resources to oversee payroll processes, guaranteeing accurate handling of payroll operations.</li><li>Verify adherence to local, state, and federal tax regulations, including compliance with sales and use tax reporting.</li><li>Track and manage capital/fixed assets while performing detailed evaluations of financial impacts arising from acquisitions.</li><li>Review and allocate expenses and invoices in line with funding guidelines and category requirements, investigating detailed transactional records as necessary.</li><li>Perform financial analyses and deliver customized reporting for leadership teams, committees, and other stakeholders as required.</li><li>Assist in planning, preparing, and presenting detailed annual budgets and forecasts.</li><li>Guide, assess, and mentor accounting team members to foster career growth.</li></ul><p><br></p><p>Your base pay will depend on your skills, experience and training, knowledge, licensure and certifications, and other business and organizational needs. Our client offers medical benefits as part of their overall compensation package in addition to other robust benefits.</p><p><br></p><p>Please respond in confidence to Raj Khanna, Senior Vice President at Robert Half for immediate consideration for this fast-moving opportunity or one of our other leadership openings in the Washington, DC Metro area.</p><p><br></p><p><br></p><p><br></p>
  • 2025-09-12T17:33:57Z
Accounting Supervisor
  • Wilmington, DE
  • onsite
  • Permanent
  • 125000.00 - 137000.00 USD / Yearly
  • <p>We are seeking a highly organized and experienced Accounting Supervisor with strong knowledge of government accounting, financial reporting, and budgeting. In this Accounting Supervisor role, the candidate will provide guidance, direction, and mentorship to the accounting team, review financial statements, revise internal reports, oversee accounts payable transactions, monitor fixed assets, perform bank reconciliations, assist with payroll accounting activities, track internal controls, and assist with the development of annual budgets and forecasting. This Accounting Supervisor must have thorough understanding of GAAP and financial accounting principles, be able to succeed in a fast-paced environment, proven leadership abilities, and possess strong analytical skills.</p><p> </p><p>Primary Responsibilities</p><p>·      Review and assist with budget reports</p><p>·      Analyze financial data</p><p>·      Monitor profit and loss for the organization</p><p>·      Assist with month end close</p><p>·      Maintain a system of accounting policies and procedures</p><p>·      Review financial statements, update financials as needed</p><p>·      Monitor internal controls</p><p>·      Assist with audit documentation</p><p>·      Ensure the accuracy and timely delivery of invoices</p><p>·      Recommend improvements to accounting procedures</p>
  • 2025-09-02T20:28:58Z
Plant Controller
  • Wilmington Nt, DE
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Thriving, Wilmington Delaware client is looking to add a Plant Controller with a proven cost accounting background to join their finance department. As the Plant Controller, you will monitor and report on KPIs, develop and implement revenue generating process improvement opportunities, oversee labor reporting and cost for all departments, prepare budgets, assist with the month end close process, and oversee inventory levels to ensure proper shipping and returns. This successful candidate will you will succeed by strategically planning and directing accounting operations while developing operating procedures that are consistent with internal policies and procedures. </p><p><br></p><p>Major Responsibilities</p><p>• Assist with monthly/annual budgeting & forecasting</p><p>• Create internal control guidelines</p><p>• Generate monthly financial forecasts</p><p>• Provide cost accounting analysis</p><p>• Oversee inventory for raw materials and finished goods</p><p>• Perform risk analysis</p><p>• Establish compliance with all GAAP requirements</p><p>• Prepare and present financial reports</p><p>• Assist management as needed</p><p>• Recommend process improvements</p>
  • 2025-09-23T18:19:16Z
Manager of Accounting Operations
  • Washington, DC
  • onsite
  • Permanent
  • 140000.00 - 178000.00 USD / Yearly
  • <p>Our client, a prestigious international law firm, is searching for their new Manager of Accounting Operations. This visible role will support a dynamic Director, work with the finance & accounting team and have exposure to firm leadership and Partners. The role will key on overseeing accounting operations including A/P, cash and trust processes as well as the use of related technology tools and implementing efficient processes to automate and optimize the accounting operations functions. This exciting Manager of Accounting Operations position will be offered the opportunity to: </p><p> </p><ul><li>Manage the operational accounting department including the accounts payable, cash operations and trust areas as well as guiding the team to achieve department goals.</li><li>Lead the constant review and development of key accounting processes as well as design of internal controls.</li><li>As a part of a team, manage special projects and conduct analysis.</li><li>Effectively coordinate between accounting operations teams and the corporate accounting team to maintain information flow and hit reporting deadlines.</li><li>Oversee accounts payable processes and ensuring all financial obligations are met in a timely manner</li><li>Act as a key liaison to the outside accounting firm regarding the external audit process and provide supporting schedules and requested information to support the year end external audit and quarterly reviews.</li><li>Inform decision making and improve processes such as forecasting cash flow and financial performance to assist in strategic planning.</li><li>Implement and maintain trust accounting procedures to handle sensitive financial transactions.</li><li>Automate processes where possible to improve efficiency and accuracy.</li><li>Manage the accounting of team performance and providing constructive feedback.</li><li>Collaborating with other departments to ensure the accuracy of financial information and to resolve any discrepancies</li><li>Developing and implementing accounting policies and procedures in line with firm objectives.</li><li>Perform ad hoc projects for senior management as assigned.</li></ul><p><br></p><p>Our client offers medical benefits as part of their overall compensation package.</p><p><br></p><p>Please submit your resume in confidence to Raj Khanna, Senior Vice President at Robert Half or directly via LinkedIn for immediate consideration for this or one of our other active career opportunities in the Washington, DC Metro area.</p><p><br></p><p><br></p>
  • 2025-09-19T18:54:10Z
INFO SECURITY ANALYST IV
  • Washington Dc, DC
  • onsite
  • Temporary
  • 50.00 - 55.00 USD / Hourly
  • <p><strong>SOC Engineer</strong></p><p><strong>Location</strong>: Washington DC</p><p><strong>Clearance: Public Trust (Must be eligible)</strong></p><p><strong>Duration: </strong>6-month Contract to Hire</p><p><br></p><p><strong>Position Overview</strong></p><p>We are seeking a skilled and motivated SOC Engineer to join our cybersecurity operations team. This role is focused on engineering data feed solutions for the Security Operations Center (SOC), implementing SOAR capabilities, and ensuring the health and performance of data integrations through collaboration across technical teams.</p><p>The ideal candidate will bring deep cybersecurity expertise, particularly in network security, SIEM/SOAR platforms, incident response, and threat detection. This position also serves as the backup SOC Lead, stepping in to manage operations, escalations, and leadership communications during critical incidents when the primary lead is unavailable.</p><p><strong>Key Responsibilities</strong></p><ul><li>Microsoft Sentinel Engineering: Maintain and optimize Microsoft Sentinel SIEM/SOAR solutions in accordance with client needs and federal compliance standards.</li><li>Data Integration: Configure and manage log/data feeds from various sources including Fluent Bit, Windows Events, M365, cloud services, and endpoint/security platforms.</li><li>Parsing & Normalization: Develop and refine log parsing rules using Regex, DCRs, and custom transformations to ensure accurate data ingestion.</li><li>SOAR Development: Build automation and orchestration workflows using Microsoft Logic Apps, Azure Functions, and PowerShell/Python scripting.</li><li>Threat Detection Engineering: Design and tune analytic rules, UEBA, dashboards, and reports to enhance threat detection and response capabilities.</li><li>Cross-Team Collaboration: Work closely with network, endpoint, cloud, and IT operations teams to onboard new data sources and improve SOC functionality.</li><li>Documentation & Training: Create and maintain documentation for SOC architecture, onboarding processes, and automation playbooks; train SOC analysts on new tools and procedures.</li><li>Process Improvement: Conduct gap analyses and recommend enhancements to SOC capabilities and maturity.</li><li>Incident Response Support: Provide Tier 3 support and assist in complex investigations as needed.</li></ul>
  • 2025-09-05T14:24:22Z
Administrative Assistant
  • Wilmington Nt, DE
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Financial Services company seeks an Administrative Assistant with excellent time management skills. This Administrative Assistant will maintain and update internal records, process and maintain vendor memberships, assist with event coordination, enter journal entries into the general ledger, monitor attendance recording, perform research and development, assist with daily office needs, confirm all cash receipts/disbursements, and be point of contact for donor acknowledgement communications. The ideal Administrative Assistant should have a technical aptitude for database systems, strong attention to detail and experience working in a professional services environment.</p><p><br></p><p>How you will make an impact</p><p>·      Organize, schedule, and confirm appointments/meetings</p><p>·      Track and analyze accounting data</p><p>·      Calendar Management</p><p>·      Prepare financial statements and reports</p><p>·      Draft internal/external correspondence</p><p>·      Generate travel arrangements & itineraries </p><p>·      Perform clerical research</p>
  • 2025-08-26T22:35:13Z
Office Svcs Coordinator
  • Washington, DC
  • onsite
  • Temporary
  • 22.58 - 22.58 USD / Hourly
  • <p><strong>Job Title: Office Services Coordinator</strong></p><p><strong>Location:</strong> Dupont Circle, Washington, D.C. (Onsite, 5 days a week)</p><p><strong>Duration:</strong> 4 months with potential for conversion (not guaranteed)</p><p><strong>Schedule:</strong> Monday – Friday, 7:45 AM – 5:00 PM (1-hour lunch)</p><p><strong>Interview Process:</strong> 1 video interview → 1 in-person interview</p><p><br></p><p><strong>About the Role</strong></p><p>The Office Services Coordinator supports day-to-day office operations, with a strong focus on hospitality, guest services, and light facilities work. This is a highly visible role and the first point of contact for both employees and VIP visitors, requiring a white-glove service approach.</p><p><strong>Key Responsibilities</strong></p><p><strong>Reception & Guest Services</strong></p><ul><li>Greet and direct visitors and incoming calls</li><li>Maintain a professional, client-ready reception area</li><li>Provide high-touch service for VIP guests and visitors</li><li>Manage conference room bookings and coordinate catering as needed</li></ul><p><strong>Office Operations & Facilities Support</strong></p><ul><li>Conduct routine walkthroughs of two office floors (~55,000 sq. ft.)</li><li>Maintain cleanliness and organization in common areas</li><li>Operate dishwasher, clean and maintain coffee machines</li><li>Replace CO2 tanks, restock printer paper, and support minor maintenance tasks</li><li>Coordinate building or equipment service requests</li><li>Troubleshoot and track package deliveries and mail</li><li>Order and manage inventory for office supplies</li><li>Ensure vendor invoices are properly coded for expense tracking</li><li>Maintain off-site storage records</li></ul><p> <strong>Work Environment</strong></p><ul><li>Team of 3 supporting an office of approximately 250 employees</li><li>This is an active role that involves movement and visibility throughout the day</li><li>Professional business attire required</li><li>High-touch, front-facing position supporting employees and VIP guests</li></ul><p><br></p>
  • 2025-08-26T22:35:13Z
Bookkeeper
  • Wilmington, DE
  • onsite
  • Contract / Temporary to Hire
  • 25.00 - 28.00 USD / Hourly
  • <p>We are looking for a detail-oriented Bookkeeper to join a team in Wilmington, Delaware. This position is part-time with an expected workload of 20-29 hours per week and is structured as a Contract-to-Permanent opportunity. The ideal candidate will support financial operations by managing payroll, processing invoices, and maintaining accurate bookkeeping records.</p><p><br></p><p>Responsibilities:</p><p>• Process invoices and ensure timely payments for accounts payable.</p><p>• Oversee accounts receivable and ensure proper recording of incoming payments.</p><p>• Perform regular bank reconciliations to maintain accurate financial records.</p><p>• Manage payroll operations using ADP, ensuring employees are paid accurately and on time.</p><p>• Utilize QuickBooks to track and organize financial transactions.</p><p>• Maintain organized and up-to-date financial documentation for auditing purposes.</p><p>• Collaborate with team members to ensure compliance with financial policies and procedures.</p><p>• Prepare financial reports and summaries as needed.</p><p>• Provide support during audits and ensure all financial data is readily accessible.</p><p>• Identify and resolve discrepancies in financial records to ensure accuracy.</p>
  • 2025-09-17T14:48:55Z
Sr. Financial Analyst
  • Wilmington Nt, DE
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Our client is a growing manufacturer that is hiring a Senior Financial Analyst on a direct hire basis. The Senior Financial Analyst should have exceptional technology skills including but not limited to, Microsoft Excel/Access, and JD Edwards. In this Senior Financial Analyst role, you will analyze and report on past performance, industry trends, KPI’s, pricing and other key financial and operational data in order to advise management on the allocation of resources to best accomplish corporate goals. This is a high visibility role with opportunity for career and professional growth within the organization.</p><p> </p><p>Major Responsibilities</p><p>·      Analysis of financial and operations processes</p><p>·      Prepare reporting packages</p><p>·      Assist in closing process</p><p>·      Identify potential financial risks</p><p>·      ROI analysis</p><p>·      Compliance Management</p><p>·      Ad hoc projects</p><p>·      Develop and maintain financial reports in internal database</p><p>·      Annual Budgets/Monthly Forecast</p>
  • 2025-09-18T13:49:12Z
Rebates Analyst
  • Wilmington, DE
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Successful client in the Wilmington, Delaware area seeks a Rebates Analyst with outstanding communication skills. As the Rebates Analyst, you will take action on and ensure accuracy on all rebate transactions, post and update customer accounts, develop analysis on current and future sales, and assist with year end auditing activities. The ideal candidate for this role should have strong computer knowledge, attention to detail, and outstanding teamwork skills.</p><p><br></p><p>Primary Responsibilities</p><p>·       Maintain and update internal database</p><p>·       Process customer rebates</p><p>·       Review and approve invoices</p><p>·       Implement and develop process improvements</p><p>·       Monitor rebates accruals</p><p>·       Create pricing strategies and programs</p><p>·       Ensure payments are received efficiently and timely</p><p>·       Assist with auditing rebate pricing and guidelines</p>
  • 2025-09-18T13:44:09Z
Delaware Corporate Litigation Paralegal
  • Wilmington, DE
  • onsite
  • Permanent
  • 100000.00 - 140000.00 USD / Yearly
  • <p><strong><u>Corporate Litigation Paralegal (Hybrid – Wilmington, DE) - HYBRID</u></strong></p><p><strong>Job Type:</strong> Permanent | Direct Hire | </p><p><strong>HYBRID: </strong>3 Days Onsite, 2 Remote </p><p><strong>Compensation:</strong><u> 100k-140k+ plus Full Benefits Package</u></p><p><br></p><p>We are working exclusively with a highly respected Wilmington, Delaware-based law firm in Center City, Wilmington, DE (downtown) to recruit a skilled Corporate Litigation Paralegal to join their collaborative team. This is a permanent, direct hire opportunity offering a hybrid schedule (3 days in-office, 2 days remote) and competitive compensation, including a full benefits package and opportunities for growth. The paralegal will provide critical support to the firm’s Corporate Litigation Practice Group, handling high-level matters in the Delaware Court of Chancery and other courts. The role is ideal for someone with strong litigation experience who thrives in a fast-paced, deadline-driven environment. </p><p><br></p><p><strong><u>Key Responsibilities: </u></strong></p><ul><li>Prepare and summarize case materials across all phases of corporate litigation </li><li>Draft routine litigation documents for attorney review, including pleadings and motions </li><li>Organize and maintain complex case files; manage litigation deadlines and calendars </li><li>Coordinate and track discovery, including document review and e-discovery processes </li><li>Support trial and hearing preparation by indexing exhibits, managing deposition materials, and maintaining exhibit logs </li><li>Provide general administrative and legal support to attorneys as needed</li></ul>
  • 2025-09-12T18:54:25Z
Corporate Litigation Paralegal
  • Wilmington, DE
  • onsite
  • Permanent
  • 80000.00 - 125000.00 USD / Yearly
  • <p>Our client a historically highly successful Corporate Litigation firm based in Wilmington is seeking a Corporate Litigation paralegal to support a busy practice group. This paralegal will get a cellphone, office, benefits on day 1, free parking in DE, and more. No major overtime, and paralegals share the workload as a group. Please reach out to learn more! </p><p><br></p><p>Candidates who have corporate / chancery litigation experience should reach out directly to Kevin Ross at Robert Half in Philadelphia. </p>
  • 2025-09-12T18:58:57Z
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