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2 results for Help Desk in Edgewood, MD

Help Desk/Desktop Support Analyst

Emigsville, PA
onsite
Permanent / Full Time
80000 - 120000 USD / Yearly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Emigsville, Pennsylvania. This role requires expertise in Infor Syteline, Factory Track, and advanced reporting tools, as well as a strong background in system administration and troubleshooting. The ideal candidate will be dedicated to providing reliable technical support and developing solutions that enhance business processes. Responsibilities: • Administer and maintain Infor Syteline multi-tenant and multisite environments, ensuring optimal performance and reliability. • Provide direct support and troubleshooting for Factory Track, including ShopFloor and mobility applications. • Develop and manage Infor Birst spaces and dashboards, utilizing Syteline data through Infor Datalake for advanced reporting. • Create custom reports and flexforms in Syteline, using compiled assemblies to meet organizational needs. • Oversee system administration for Infor and Syteline, including finite supply chain and user support. • Develop solutions using Mongoose, including stored procedures and custom methods, to address specific business requirements. • Design and implement new forms, scripts, and methods in Syteline's Event System to streamline processes. • Administer Rhythm eComm systems, including credit card integration for Syteline. • Collaborate with teams to ensure effective system functionality and resolve technical issues promptly.
2026-04-21T00:00:00Z

PC Technician

Penns Grove, NJ
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a PC Technician to support hardware deployment, troubleshooting, and workstation setup in Penns Grove, New Jersey. This Long-term Contract position is ideal for someone who is hands-on, detail-oriented, and comfortable working with a range of computer equipment and peripherals. The role focuses on maintaining reliable desktop and device performance while ensuring users have properly configured technology for daily operations. Responsibilities: • Install, configure, and maintain desktop computers, laptops, and related hardware across the site. • Diagnose and resolve equipment issues involving workstations, peripherals, and other end-user devices. • Set up and organize cabling for computers, monitors, and connected hardware to ensure clean and functional installations. • Provide technical support for Dell and Apple devices, including basic repairs, replacements, and configuration updates. • Perform hardware upgrades and component replacements such as memory, drives, and accessories when needed. • Track equipment status, document completed work, and maintain accurate records of hardware activities. • Assist with device rollouts, workstation moves, and other onsite technical support tasks as assigned.
2026-05-01T00:00:00Z