<p>We are looking for a Help Desk Technician 1 to join our team in Paradise, Pennsylvania. This Contract-to-permanent position offers an excellent opportunity to provide technical support and assist users with troubleshooting hardware, software, and network issues. The ideal candidate will have a customer-focused approach, strong problem-solving skills, and a willingness to collaborate with team members to enhance service delivery.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose and troubleshoot basic hardware, software, and network connectivity issues to ensure timely resolution.</p><p>• Document user issues and resolutions in the help desk ticketing system to maintain accurate records.</p><p>• Escalate complex technical problems to higher-level support teams when necessary.</p><p>• Set up, install, and configure computer systems, peripherals, and software for end users.</p><p>• Offer training and guidance to users on software applications and tools.</p><p>• Create and maintain a knowledge base of common technical issues and solutions for reference.</p><p><br></p>
<p>We are looking for an experienced Help desk Support to join our team in Washington, District of Columbia. This long-term contract position offers an opportunity to apply your expertise in software development, systems integration, and application analysis to tackle complex projects. You will collaborate with peers, supervisors, and customers to deliver high-quality solutions while adhering to company policies and industry standards.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide deskside support for users based on dispatched service tickets or direct requests</li><li>Perform break/fix support for laptops, desktops, and peripheral devices</li><li>Install and configure specialty software not packaged in SCCM</li><li>Remove devices from the network as directed by security protocols</li><li>Diagnose and resolve printer issues, including toner replacement</li><li>Maintain CMDB entries and manage on-call schedules using ServiceNow</li><li>Participate in daily/weekly meetings for incident and outage management</li><li>Support Disaster Recovery and Business Continuity planning</li><li>Manage user access, entitlements, and privileged access</li><li>Deliver “white glove” support to senior leadership when required, including occasional after-hours support</li></ul><p><br></p>
We are looking for an experienced Senior Director of IT Infrastructure to oversee and drive the strategic development of our organization's technology landscape. Based in Fulton, Maryland, this role focuses on leading enterprise-wide infrastructure services and ensuring alignment with business objectives to support digital transformation initiatives. The ideal candidate will bring a strong background in IT operations and a proven ability to implement scalable, reliable, and secure solutions.<br><br>Responsibilities:<br>• Develop and execute a comprehensive IT infrastructure roadmap that aligns with organizational goals and digital transformation efforts.<br>• Oversee critical technology services, including Help Desk, Networking, Cloud solutions, Cybersecurity, and IT Operations.<br>• Collaborate with executive leadership and stakeholders to ensure infrastructure strategies support overall business priorities.<br>• Manage day-to-day IT operations to ensure performance, reliability, and scalability of enterprise systems.<br>• Implement best practices for IT service management, including incident, change, and problem management.<br>• Define, monitor, and report on KPIs and SLAs to maintain high standards of service delivery.<br>• Lead efforts to enhance cybersecurity measures and ensure compliance with industry standards.<br>• Drive innovation by evaluating emerging technologies and recommending solutions to improve operational efficiency.<br>• Establish and manage vendor relationships to optimize service delivery and cost-effectiveness.<br>• Provide leadership and mentorship to IT teams, fostering growth and collaboration.
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
<p>We are looking for a skilled Desktop Support Analyst to join our team in the Newark, DE region. In this role, you will provide technical assistance and resolve issues related to Apple devices, Mac OS, and mobile device management. This position requires a proactive individual with strong problem-solving abilities and excellent communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for Apple devices, including troubleshooting hardware and software issues.</p><p>• Manage mobile devices using JAMF Casper Suite and ensure efficient device configurations.</p><p>• Address and resolve challenges related to Mac OS and iOS platforms.</p><p>• Document processes and create user guides, procedure manuals, and business correspondence.</p><p>• Assist users with setting up and maintaining their devices, ensuring optimal functionality.</p><p>• Monitor and maintain systems to ensure a seamless user experience.</p><p>• Communicate effectively with team members and clients to deliver timely resolutions.</p><p>• Stay updated on the latest technologies and best practices for Apple device management.</p><p>• Collaborate with other IT professionals to implement solutions and optimize system performance.</p>
About the Position We are looking for an organized and personable Front Office Coordinator to serve as the first point of contact for our clients and visitors. In this role, you will ensure the office functions efficiently by providing administrative support, managing front desk operations, and creating a welcoming environment. If you pride yourself on being reliable, detail oriented, and customer-service oriented, we would love to hear from you! <br> Key Responsibilities: Greet clients, visitors, and staff with a friendly, detail oriented demeanor and promptly address their needs. Manage the front desk, including answering incoming calls, directing inquiries, and taking messages. Oversee and maintain an organized and detail oriented reception area. Assist with scheduling appointments and maintaining the office calendar. Handle incoming and outgoing mail and deliveries, including distributing correspondence. Support administrative tasks such as data entry, filing, and paperwork preparation. Coordinate office supplies and maintain inventory for the front desk. Provide general information about the company to visitors and callers.
We are looking for a skilled Systems Engineer to join a non-profit organization based in North Bethesda, Maryland. This role is perfect for individuals who excel in technical problem-solving and have a passion for leveraging technology to drive organizational success. As a key member of the team, you will oversee system operations, enhance cybersecurity, and align IT strategies with organizational goals.<br><br>Responsibilities:<br>• Provide leadership for the internal support desk, ensuring prompt and effective resolution of technical issues.<br>• Create onboarding materials and deliver training sessions to enhance digital literacy across the organization.<br>• Implement and monitor cybersecurity measures tailored to the needs of a non-profit environment.<br>• Conduct regular audits and risk assessments to safeguard sensitive data and ensure compliance with privacy regulations.<br>• Manage enterprise tools such as Microsoft 365, Teams, SharePoint, and Azure Active Directory.<br>• Administer server environments, ensuring systems are secure, updated, and functioning optimally.<br>• Optimize software licensing and subscriptions to achieve cost efficiency and maximize value.<br>• Align IT strategies with the organization’s goals, ensuring technology supports operational needs.<br>• Develop and oversee IT budgets with a focus on sustainability and resource efficiency.
<p>The Call Center Specialist serves as the frontline representative for the company, handling inbound and outbound customer inquiries related to telecommunications products and services. This role is responsible for resolving issues, providing technical support, processing service requests, and ensuring a high level of customer satisfaction. The ideal candidate has strong communication skills, a customer-first mindset, and experience in a high-volume call center environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer incoming calls, emails, or chats from customers regarding billing, service plans, technical issues, and general inquiries.</li><li>Troubleshoot and resolve customer concerns related to mobile, internet, TV, and landline services.</li><li>Provide accurate product and service information, upsell or recommend upgrades as appropriate.</li><li>Escalate complex issues to Tier 2 support or technical departments when necessary.</li><li>Document all interactions in the customer relationship management (CRM) system.</li><li>Maintain a strong knowledge of company services, promotions, pricing plans, and policies.</li><li>Meet or exceed performance metrics, including call handling time, customer satisfaction, and resolution rate.</li><li>Follow all company procedures regarding data security, customer privacy, and compliance requirements.</li><li>Participate in regular training sessions to stay up to date on new products, system updates, and customer service best practices.</li></ul><p><br></p>
<p>Are you an experienced <strong>Call Center Representative</strong> looking for a fulfilling career opportunity with room for growth? Join a dynamic organization where your expertise in customer service will make a difference in helping customers resolve issues, get answers, and feel supported. This <strong>temporary-to-hire opportunity</strong> offers stability, career progression, and the potential for hybrid work after permanent placement!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide outstanding customer service by answering inbound calls, assisting customers with inquiries, and resolving complaints in a timely and professional manner.</li><li>Document interactions accurately in the system and update customer records as necessary.</li><li>Work collaboratively with team members to ensure excellent service delivery that meets quality standards.</li><li>Maintain a positive and empathetic demeanor, even in high-pressure scenarios, to support customer satisfaction.</li></ul><p><strong>Why Apply?</strong></p><ul><li><strong>Career Growth:</strong> Opportunity to transition into a permanent role.</li><li><strong>Potential for Hybrid Work:</strong> Onsite role to start, with the possibility of transitioning to hybrid work arrangements after permanent hire.</li><li><strong>Supportive Environment:</strong> Join a team dedicated to excellent customer service and employee professional growth.</li><li><strong>Competitive Pay:</strong> Earn a competitive salary with a clear pathway to full-time benefits after being hired permanently.</li></ul><p><br></p>
<p><strong>Customer Service Representative II</strong></p><p>In this long-term contract position, you will play a pivotal role in delivering exceptional service through effective communication and problem-solving skills. This opportunity offers a dynamic call center environment, assisting customers and addressing inquiries with attention to detail.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond promptly to inbound calls, providing accurate information and resolving customer inquiries.</li><li>Utilize CRM and customer service software to track interactions and maintain detailed records.</li><li>Assist customers with benefit-related functions while ensuring compliance with applicable laws.</li><li>Collaborate with team members to improve service quality and operational efficiency.</li><li>Leverage computer programs to manage data and streamline customer service processes.</li><li>Monitor and analyze call metrics using call center performance tools to enhance results.</li><li>Provide guidance and support to customers on financial services and payroll-related inquiries.</li><li>Uphold organizational standards by delivering courteous and detail-oriented service.</li><li>Identify opportunities for process improvement and contribute to team goals.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Receptionist to join our team on a contract basis in Washington, District of Columbia. In this role, you will serve as the first point of contact for visitors and callers, ensuring communication flows smoothly and tasks are handled efficiently. This position is ideal for someone with excellent interpersonal skills and a strong background in administrative support. Apply today! By sending an updated resume to Fana Belcher at [fana.belcher][at]roberthalf[dot][com].</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming calls using multi-line phone systems, ensuring calls are promptly answered, transferred, or addressed.</p><p>• Greet and assist visitors in a courteous manner, creating a welcoming environment.</p><p>• Handle and distribute incoming and outgoing mail, including sorting and prioritizing deliveries.</p><p>• Maintain confidentiality while managing sensitive documents and information.</p><p>• Communicate effectively with managers and clients to address deadlines or job-related concerns.</p><p>• Provide administrative support as needed, including handling assigned projects.</p><p>• Operate switchboard systems efficiently to ensure seamless communication.</p><p>• Coordinate deliveries and ensure proper documentation and routing.</p><p>• Stay organized and proactive in a fast-paced office environment.</p>
<p>Robert Half has partnered with a thriving global company on their search for an experienced Credit Specialist. We are looking for a candidate who can identify and monitor overdue payments, report collection activity, arrange debt payoffs, and resolve billing and customer credit issues. This Credit Specialist will also process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>• Create and maintain credit history records</p><p>• Assist with administrative activities</p><p>• Document daily collection activity</p><p>• Assist with ACH transactions</p><p>• Complete collection effort calls</p><p>• Daily Cash Applications</p><p>• Access and analyze credit worthiness</p><p>• Identify delinquent accounts</p><p>• Perform payment reconciliations</p><p>• Assist customer service department</p><p>• Prepare monthly customer statements</p><p>• Develop and schedule payment plans</p>
<p><strong>Intellectual Property Legal Assistant | Law Firm | Wilmington, DE </strong></p><p>Hybrid (3 Remote / 2 In‑Office) </p><p>Direct Hire, Permanent, Full Time </p><p>3 to 5 + Years IP Experience | $85K‑140K DOE</p><p><strong> </strong></p><p>Our client, a highly-ranked Delaware-based IP litigation practice in a top Law Firm in downtown / Center City Wilmington, Delaware, seeks a full‑time Legal Assistant to join its high‑stakes Intellectual Property litigation team (patent, trademark, copyright). Known for its premier patents and IP litigation matters in federal court, the team has consistently earned Band 1 rankings in national legal guides. This is an excellent opportunity for someone who thrives in a fast-paced legal environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Support attorneys through all phases of intellectual property litigation, including document preparation, summarization, and court filings</li><li>Draft and format legal documents such as pleadings, motions, briefs, and exhibits for attorney review, ensuring compliance with court rules</li><li>Prepare and manage electronic filing (e-filing) of documents in federal and state courts, with emphasis on Delaware CM/ECF systems</li><li>Maintain and organize case files, exhibits, deposition materials, and trial binders for use in hearings, depositions, and trials</li><li>Track litigation deadlines and manage attorney calendars to ensure timely filings and preparedness</li><li>Assist with deposition and trial preparation, including document review and summarization</li><li>Provide administrative and litigation support, including scheduling, client communication, and coordination of service of process</li><li>Conduct research and assist with drafting legal summaries and other case-related materials</li><li>Handle confidential information with professionalism in a fast-paced, deadline-driven environment</li></ul>
<p> Greet guests upon their arrival and directs appropriately</p><p> Answer, screen and forward incoming phone calls</p><p> Maintain cleanliness of reception area, conference room, kitchen and restrooms, ensuring all areas are tidy and presentable, with all necessary materials and products</p><p> Provide basic and accurate information in-person and via phone/email</p><p> Receive, sort and distribute daily mail, faxes and deliveries</p><p> Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)</p><p> Order supplies, researching costs/suppliers, and keep inventory of stock</p><p> Assist/prepare regularly scheduled reports and contact lists</p><p> Keep updated records of office expenses and costs</p><p> Update and maintain office policies and procedures</p><p> Provide administrative support as needed on various human resources functions</p><p> Perform other clerical and administrative duties such as filing, photocopying, scanning and faxing</p><p> Liaise with Executive Assistant to handle requests and queries from leaders and employees Special projects as assigned Comply with company policies, procedures, and regulatory standards Additional duties as may be assigned</p>
<p>We have partnered with a successful organization on their search for a thorough Sr. Payroll Specialist with proven experience processing multi-state payroll for hourly and salaried employees. In this role, you will maintain employee payroll records, data entry of payroll transactions, process payroll garnishments, assist with cost analysis, reconcile payroll data, provide audit support, assist with payroll discrepancies, and coordinate with HR on employee tax updates. This candidate must have knowledge of payroll, wage and tax laws, and have the ability to multi-task time sensitive confidential request.</p><p> </p><p>Major Responsibilities</p><p>· Enter and process payroll data</p><p>· Assist with general accounting tasks</p><p>· Prepare financial statements</p><p>· Coordinate with HR on compliance regulations</p><p>· Handle incoming payroll call inquiries</p><p>· KPI Reporting</p><p>· Reconcile payroll data</p><p>· Process payroll calculations</p><p>· Assist with payroll discrepancies</p><p>· Prepare weekly/monthly payroll reports</p>
<p>Robert Half has partnered with a growing firm within the Wilmington Delaware area on their search for a multi-tasking, Billing Specialist with e-billing expertise. As the Billing Specialist, you will oversee client invoicing, assist with the collections process, handle billing inquiries, assist with calendar management, complete accounts receivable/payable transactions, perform legal research, complete account reconciliations, and prepare legal documents as needed. The ideal candidate should have strong attention to detail, excellent organizational skills, and the ability to solve problems quickly. </p><p><br></p><p>What you get to do everyday</p><p>· Data entry of billing tickets/order entry</p><p>· Enter daily invoice transactions</p><p>· Process and reconcile billing</p><p>· Send and receive FedEx packages</p><p>· Update and maintain client accounts</p><p>· Provide administrative support</p><p>· Email follow-up on client inquiries</p><p>· Assist with billing projects as needed</p>
We are looking for an experienced Executive Assistant to provide high-level administrative support to ensure smooth daily operations. This role involves managing schedules, coordinating meetings, and handling inquiries with professionalism and efficiency. Located in Cheverly, Maryland, this Contract-to-Permanent position offers an excellent opportunity to showcase your organizational skills and attention to detail.<br><br>Responsibilities:<br>• Manage and maintain executive calendars, ensuring all appointments and meetings are accurately scheduled.<br>• Coordinate and arrange travel plans, including booking flights, accommodations, and transportation.<br>• Respond to inquiries from residents, providing clear and helpful information.<br>• Schedule, organize, and prepare materials for executive meetings.<br>• Handle incoming calls professionally, directing them to the appropriate departments or resolving inquiries promptly.<br>• Perform general administrative tasks, such as drafting correspondence and maintaining records.<br>• Utilize Microsoft Office Suite and Outlook to create documents, manage email communications, and organize schedules.<br>• Ensure smooth communication between executives and other stakeholders.<br>• Monitor multi-line phone systems and provide coverage as needed.<br>• Maintain a high level of confidentiality when handling sensitive information.
<p>We are seeking a highly organized and experienced Accounting Supervisor with strong knowledge of government accounting, financial reporting, and budgeting. In this Accounting Supervisor role, the candidate will provide guidance, direction, and mentorship to the accounting team, review financial statements, revise internal reports, oversee accounts payable transactions, monitor fixed assets, perform bank reconciliations, assist with payroll accounting activities, track internal controls, and assist with the development of annual budgets and forecasting. This Accounting Supervisor must have thorough understanding of GAAP and financial accounting principles, be able to succeed in a fast-paced environment, proven leadership abilities, and possess strong analytical skills.</p><p> </p><p>Primary Responsibilities</p><p>· Review and assist with budget reports</p><p>· Analyze financial data</p><p>· Monitor profit and loss for the organization</p><p>· Assist with month end close</p><p>· Maintain a system of accounting policies and procedures</p><p>· Review financial statements, update financials as needed</p><p>· Monitor internal controls</p><p>· Assist with audit documentation</p><p>· Ensure the accuracy and timely delivery of invoices</p><p>· Recommend improvements to accounting procedures</p>
<p>Our client, a prestigious international law firm, is searching for their new Manager of Accounting Operations. This visible role will support a dynamic Director, work with the finance & accounting team and have exposure to firm leadership and Partners. The role will key on overseeing accounting operations including A/P, cash and trust processes as well as the use of related technology tools and implementing efficient processes to automate and optimize the accounting operations functions. This exciting Manager of Accounting Operations position will be offered the opportunity to: </p><p> </p><ul><li>Manage the operational accounting department including the accounts payable, cash operations and trust areas as well as guiding the team to achieve department goals.</li><li>Lead the constant review and development of key accounting processes as well as design of internal controls.</li><li>As a part of a team, manage special projects and conduct analysis.</li><li>Effectively coordinate between accounting operations teams and the corporate accounting team to maintain information flow and hit reporting deadlines.</li><li>Oversee accounts payable processes and ensuring all financial obligations are met in a timely manner</li><li>Act as a key liaison to the outside accounting firm regarding the external audit process and provide supporting schedules and requested information to support the year end external audit and quarterly reviews.</li><li>Inform decision making and improve processes such as forecasting cash flow and financial performance to assist in strategic planning.</li><li>Implement and maintain trust accounting procedures to handle sensitive financial transactions.</li><li>Automate processes where possible to improve efficiency and accuracy.</li><li>Manage the accounting of team performance and providing constructive feedback.</li><li>Collaborating with other departments to ensure the accuracy of financial information and to resolve any discrepancies</li><li>Developing and implementing accounting policies and procedures in line with firm objectives.</li><li>Perform ad hoc projects for senior management as assigned.</li></ul><p><br></p><p>Our client offers medical benefits as part of their overall compensation package.</p><p><br></p><p>Please submit your resume in confidence to Raj Khanna, Senior Vice President at Robert Half or directly via LinkedIn for immediate consideration for this or one of our other active career opportunities in the Washington, DC Metro area.</p><p><br></p><p><br></p>
<p>Thriving, Wilmington Delaware client is looking to add a Plant Controller with a proven cost accounting background to join their finance department. As the Plant Controller, you will monitor and report on KPIs, develop and implement revenue generating process improvement opportunities, oversee labor reporting and cost for all departments, prepare budgets, assist with the month end close process, and oversee inventory levels to ensure proper shipping and returns. This successful candidate will you will succeed by strategically planning and directing accounting operations while developing operating procedures that are consistent with internal policies and procedures. </p><p><br></p><p>Major Responsibilities</p><p>• Assist with monthly/annual budgeting & forecasting</p><p>• Create internal control guidelines</p><p>• Generate monthly financial forecasts</p><p>• Provide cost accounting analysis</p><p>• Oversee inventory for raw materials and finished goods</p><p>• Perform risk analysis</p><p>• Establish compliance with all GAAP requirements</p><p>• Prepare and present financial reports</p><p>• Assist management as needed</p><p>• Recommend process improvements</p>
<p>Financial Services company seeks an Administrative Assistant with excellent time management skills. This Administrative Assistant will maintain and update internal records, process and maintain vendor memberships, assist with event coordination, enter journal entries into the general ledger, monitor attendance recording, perform research and development, assist with daily office needs, confirm all cash receipts/disbursements, and be point of contact for donor acknowledgement communications. The ideal Administrative Assistant should have a technical aptitude for database systems, strong attention to detail and experience working in a professional services environment.</p><p><br></p><p>How you will make an impact</p><p>· Organize, schedule, and confirm appointments/meetings</p><p>· Track and analyze accounting data</p><p>· Calendar Management</p><p>· Prepare financial statements and reports</p><p>· Draft internal/external correspondence</p><p>· Generate travel arrangements & itineraries </p><p>· Perform clerical research</p>
<p><strong>Job Title: Office Services Coordinator</strong></p><p><strong>Location:</strong> Dupont Circle, Washington, D.C. (Onsite, 5 days a week)</p><p><strong>Duration:</strong> 4 months with potential for conversion (not guaranteed)</p><p><strong>Schedule:</strong> Monday – Friday, 7:45 AM – 5:00 PM (1-hour lunch)</p><p><strong>Interview Process:</strong> 1 video interview → 1 in-person interview</p><p><br></p><p><strong>About the Role</strong></p><p>The Office Services Coordinator supports day-to-day office operations, with a strong focus on hospitality, guest services, and light facilities work. This is a highly visible role and the first point of contact for both employees and VIP visitors, requiring a white-glove service approach.</p><p><strong>Key Responsibilities</strong></p><p><strong>Reception & Guest Services</strong></p><ul><li>Greet and direct visitors and incoming calls</li><li>Maintain a professional, client-ready reception area</li><li>Provide high-touch service for VIP guests and visitors</li><li>Manage conference room bookings and coordinate catering as needed</li></ul><p><strong>Office Operations & Facilities Support</strong></p><ul><li>Conduct routine walkthroughs of two office floors (~55,000 sq. ft.)</li><li>Maintain cleanliness and organization in common areas</li><li>Operate dishwasher, clean and maintain coffee machines</li><li>Replace CO2 tanks, restock printer paper, and support minor maintenance tasks</li><li>Coordinate building or equipment service requests</li><li>Troubleshoot and track package deliveries and mail</li><li>Order and manage inventory for office supplies</li><li>Ensure vendor invoices are properly coded for expense tracking</li><li>Maintain off-site storage records</li></ul><p> <strong>Work Environment</strong></p><ul><li>Team of 3 supporting an office of approximately 250 employees</li><li>This is an active role that involves movement and visibility throughout the day</li><li>Professional business attire required</li><li>High-touch, front-facing position supporting employees and VIP guests</li></ul><p><br></p>
We are looking for a detail-oriented Administrative Assistant to join our team in Baltimore, Maryland. This Contract-to-Permanent position offers an exciting opportunity to support daily operations and contribute to the efficiency of the workplace. The ideal candidate will excel in multitasking, communication, and organization while providing high-quality administrative support.<br><br>Responsibilities:<br>• Manage inbound calls, ensuring prompt and courteous communication while directing inquiries to the appropriate team members.<br>• Perform accurate data entry tasks, maintaining the integrity of records and databases.<br>• Provide receptionist duties, including greeting visitors and ensuring a positive first impression.<br>• Organize and maintain office files, documents, and supplies to support smooth day-to-day operations.<br>• Assist in scheduling meetings, appointments, and coordinating logistics.<br>• Collaborate with team members to support various administrative functions and projects.<br>• Monitor and order office supplies to ensure adequate inventory levels.<br>• Prepare reports, presentations, and correspondence as needed.<br>• Maintain confidentiality while handling sensitive information.<br>• Support the Operations Manager with administrative tasks and other duties as assigned.
<p>We’re seeking an experienced media professional to support HCP campaign planning and execution across pharma brands. This role manages media plans from partners vetting to launch, ensuring compliance, performance, and integration with brand strategy.</p><p><strong>Applicants should be open to hybrid arrangements in the Wilmington, Delaware / Chester, County PA region</strong></p><p><strong>Applicants without knowledge of HCP campaign media plans and budgets will not be considered.</strong></p><p><br></p><p><strong>Day to Day Responsibilities Include:</strong></p><p>· Lead the media planning process for HCP-targeted campaigns in partnership with brand teams. </p><p>· Develop RFPs, tactical media plans, and support vendor selection process.</p><p>· Provide input on media channel mix, partner selection, and initial budget allocations.</p><p>· Oversee media partner onboarding, performance tracking, and program optimization.</p><p>· Coordinate with media partners and internal teams on campaign launches and reporting.</p><p>· Maintain media campaign roadmaps and plans, ensuring creative is shared with appropriate outlets, etc. </p><p>· Execute technical deliverables including creative asset specifications, brand safety requirements, and ad verification tools.</p><p>· Ensure compliance with industry regulations and internal standards.</p><p>· Assist in partner negotiations and ongoing relationship management.</p><p><br></p>
<p>Our client is a growing manufacturer that is hiring a Senior Financial Analyst on a direct hire basis. The Senior Financial Analyst should have exceptional technology skills including but not limited to, Microsoft Excel/Access, and JD Edwards. In this Senior Financial Analyst role, you will analyze and report on past performance, industry trends, KPI’s, pricing and other key financial and operational data in order to advise management on the allocation of resources to best accomplish corporate goals. This is a high visibility role with opportunity for career and professional growth within the organization.</p><p> </p><p>Major Responsibilities</p><p>· Analysis of financial and operations processes</p><p>· Prepare reporting packages</p><p>· Assist in closing process</p><p>· Identify potential financial risks</p><p>· ROI analysis</p><p>· Compliance Management</p><p>· Ad hoc projects</p><p>· Develop and maintain financial reports in internal database</p><p>· Annual Budgets/Monthly Forecast</p>
