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2 results for Help Desk in Edgewood, MD
- Wilmington, DE
- onsite
- Temporary
- 0 - 0 USD / Yearly
- We are looking for an experienced Help Desk/Desktop Support Analyst to join our team in Wilmington, Delaware. This long-term contract position is ideal for a tech-savvy individual with a strong background in mobile device management and IT support. The role involves ensuring seamless operations of mobile technologies while adhering to security policies and compliance standards.<br><br>Responsibilities:<br>• Configure, deploy, and update mobile devices to support organizational needs.<br>• Enforce security policies and ensure compliance across all mobile platforms.<br>• Provide technical troubleshooting and support for mobile device issues.<br>• Monitor device usage and performance, generating reports to inform decision-making.<br>• Develop and deliver user training materials and documentation on mobile device usage.<br>• Procure and manage inventory for mobile devices and related equipment.<br>• Stay informed on the latest iOS and Android enterprise features and industry trends.<br>• Manage relationships with third-party vendors, ensuring service level agreements are met.
- 2026-03-12T00:00:00Z
- Emigsville, PA
- onsite
- Permanent
- 80000 - 120000 USD / Yearly
- We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Emigsville, Pennsylvania. This role requires expertise in Infor Syteline, Factory Track, and advanced reporting tools, as well as a strong background in system administration and troubleshooting. The ideal candidate will be dedicated to providing reliable technical support and developing solutions that enhance business processes.<br><br>Responsibilities:<br>• Administer and maintain Infor Syteline multi-tenant and multisite environments, ensuring optimal performance and reliability.<br>• Provide direct support and troubleshooting for Factory Track, including ShopFloor and mobility applications.<br>• Develop and manage Infor Birst spaces and dashboards, utilizing Syteline data through Infor Datalake for advanced reporting.<br>• Create custom reports and flexforms in Syteline, using compiled assemblies to meet organizational needs.<br>• Oversee system administration for Infor and Syteline, including finite supply chain and user support.<br>• Develop solutions using Mongoose, including stored procedures and custom methods, to address specific business requirements.<br>• Design and implement new forms, scripts, and methods in Syteline's Event System to streamline processes.<br>• Administer Rhythm eComm systems, including credit card integration for Syteline.<br>• Collaborate with teams to ensure effective system functionality and resolve technical issues promptly.
- 2026-03-12T00:00:00Z