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27 results for Help Desk in Edgewood, MD

Help Desk/Desktop Support Analyst

Washington, DC
onsite
Temporary
51.46 - 59.59 USD / Hourly
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Washington, District of Columbia. In this role, you will provide technical support and troubleshooting assistance to ensure smooth operations for our users. This is a long-term contract position offering an excellent opportunity to showcase and enhance your IT support skills. Responsibilities: • Provide first-line technical support to users, addressing hardware, software, and network-related issues. • Manage and resolve service desk tickets efficiently, ensuring timely follow-up and documentation. • Troubleshoot and resolve issues related to Microsoft Windows 10 and related applications. • Administer user accounts and permissions through Active Directory. • Assist with configuring and maintaining desktop systems to meet organizational needs. • Perform basic troubleshooting for system errors and connectivity problems. • Collaborate with other IT teams to escalate and resolve complex technical issues. • Maintain accurate records of issues and their resolutions in the service management system.
2026-03-23T18:27:43Z

Software Engineering IV

Washington D.c., DC
onsite
Temporary
44.00 - 51.00 USD / Hourly
Role OverviewWe are seeking experienced Mail Engineers to support enterprise‑level messaging and mobile device management services within a highly regulated, government‑facing environment. This role is responsible for the design, configuration, integration, testing, release, maintenance, and operational support of Microsoft O365 and Exchange platforms. The engineer will collaborate closely with service desk, engineering, infrastructure, and customer stakeholders to ensure the reliability, security, and availability of mail and MDM services. Key Responsibilities<ul><li>Design, configure, integrate, test, release, maintain, and support Microsoft O365 Cloud services, including:</li><li>Exchange Online</li><li>Outlook</li><li>OneDrive for Business</li><li>Azure Active Directory</li><li>Microsoft Intune with Apple Business Manager</li><li>Microsoft Security & Compliance tools</li><li>Support Enterprise Messaging and MDM services in a production, regulated environment</li><li>Work collaboratively with Service Desk, Incident Management, Desktop Engineering, Executive Support, Application Hosting, and Infrastructure teams</li><li>Manage incidents and service requests according to urgency, impact, priority, and SLAs, including:</li><li>Assessment and assignment</li><li>Queue monitoring</li><li>Resolution and closure</li><li>Coordinate change and release management activities for mail and MDM services, including:</li><li>Architecture and configuration planning</li><li>Risk and impact analysis</li><li>Scheduling and staffing</li><li>Testing, implementation, and post‑release monitoring</li><li>Troubleshoot outages, performance issues, and defects through root‑cause analysis, applying workarounds and permanent fixes</li><li>Partner with infrastructure teams and third‑party vendors to resolve complex technical issues</li><li>Assess and respond to security incidents and vulnerabilities; implement patches, upgrades, and email‑blocking remediation</li><li>Monitor and report on system performance, access, licensing, and capacity, providing recommendations for improvement</li><li>Maintain technical documentation including:</li><li>System designs and architectures</li><li>Standard operating procedures (SOPs)</li><li>Work instructions and knowledge articles</li><li>Licensing and support agreements</li><li>Deliver daily operational reporting and communicate status, risks, and expectations to stakeholders</li></ul>
2026-04-09T22:38:45Z

Customer Service Representative

New Holland, PA
onsite
Temporary
19.00 - 20.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in New Holland, Pennsylvania. In this role, you will play a pivotal part in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining detailed records. This is a long-term contract position offering an opportunity to contribute to a dynamic and supportive work environment. Responsibilities: • Address customer inquiries and determine whether the issue falls within the scope of the customer service team. • Resolve customer concerns related to underwriting, claims, accounting, and marketing within your delegated authority. • Escalate issues outside of your authority to the appropriate department for resolution. • Keep accurate records of all customer service interactions and inquiries. • Identify trends in customer issues and report them to support root cause analysis and improvements. • Greet visitors at the front desk and monitor building access when applicable. • Assist with administrative tasks like folding and assembling renewal mailings when needed. • Communicate effectively with customers through various channels, including phone, email, and in-person interactions. • Perform additional duties as assigned by your supervisor to support team objectives.
2026-03-27T20:44:06Z

Call Center Representative

Middle River, MD
onsite
Contract / Temporary to Hire
17.00 - 20.00 USD / Hourly
We are looking for a dedicated Call Center Representative to join our team in Middle River, Maryland. In this Contract to permanent position, you will play a key role in providing exceptional customer service within a fast-paced and dynamic call center environment. Your ability to communicate effectively, multitask, and solve problems will be critical to ensuring customer satisfaction and maintaining our high service standards. Responsibilities: • Manage a high volume of inbound calls with professionalism and a customer-first approach. • Address customer inquiries, provide detailed information about products or services, and offer effective solutions. • Utilize multiple computer systems and applications to gather and update customer information efficiently. • Maintain a positive attitude while handling customer concerns and resolving issues empathetically. • Accurately document customer interactions and ensure accounts are updated in the system. • Collaborate with team members and other departments to resolve complex issues and enhance customer experiences. • Meet and exceed performance metrics and quality standards as outlined by the company. • Stay informed about company policies, product offerings, and industry trends to better assist customers.
2026-04-16T13:43:45Z

Project Manager

Washington, DC
onsite
Temporary
65.00 - 74.00 USD / Hourly
Senior Technical Project ManagerLocation: (Must reside in the Gaithersburg, MD / Washington, DC Metro Area)Employment Type: Full-Time 26-Week Contract with Potential Extension or ConversionClearance Requirement: Must currently hold or have the ability to obtain a U.S. Government Public Trust clearancePosition OverviewWe are seeking an experienced Senior Technical Project Manager to lead the planning, execution, and successful delivery of Salesforce CRM and Contact Center modernization initiatives supporting a Federal government program. This role requires advanced program and project management expertise within an IT framework, along with a strong technical background in contact center platforms and Salesforce-based solutions.The ideal candidate brings a blend of hands-on technical leadership, solution architecture experience, and the ability to manage complex, cross-functional initiatives in a remote environment. This position plays a key role in driving innovation, continuous improvement, and operational excellence across customer engagement technologies.Position OverviewWe are seeking a Senior Technical Project Manager to lead Salesforce CRM and Contact Center modernization efforts supporting a Federal government program. This role requires strong technical project and program management experience, along with hands-on knowledge of Salesforce platforms and cloud-based contact center technologies. The ideal candidate will bring solution architecture expertise, Agile leadership, and a continuous-improvement mindset to drive high-quality, customer-focused outcomes.KKey Responsibilities<ul><li>Lead end-to-end project lifecycle management for Salesforce and Contact Center modernization initiatives</li><li>Engage with external stakeholders to understand mission needs, goals, and requirements</li><li>Coordinate across cross-functional teams, including business owners, IT leadership, and vendors</li><li>Oversee Salesforce implementations and enhancements (Service Cloud, Experience Cloud, Knowledge Management, Analytics) in compliance with federal and FedRAMP standards</li><li>Manage Contact Center technology deployments (e.g., NICE CXone, Amazon Connect, or equivalent CCaaS platforms), including IVR, call routing, self-service automation, and CRM integrations</li><li>Gather and document functional and technical requirements; translate requirements into user stories and technical specifications</li><li>Facilitate Agile ceremonies, including daily stand-ups and backlog refinement</li><li>Manage scope, schedules, budgets, labor estimates, and project documentation</li><li>Drive continuous improvement by identifying technical solutions that improve performance and customer experience</li><li>Monitor contact center quality metrics and operational performance</li><li>Develop solution architectures for CCaaS, CRM, telephony, and related platforms</li><li>Provide weekly project status reporting to internal and external stakeholders</li><li>Support training, onboarding, and staffing activities for contact center operations as needed</li></ul>
2026-04-07T18:28:43Z

Customer Service Representative

Washington, DC
onsite
Temporary
19.00 - 22.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Washington, District of Columbia. In this long-term contract role, you will play a vital part in providing exceptional support to individuals navigating the housing waitlist process. Your ability to handle various administrative tasks and maintain accurate records will ensure a seamless experience for our customers. Responsibilities: • Assist customers with inquiries about the housing waitlist and guide them through the application process. • Collect physical documents from customers and ensure proper handling and organization. • Update and maintain accurate records in the company database to ensure data integrity. • Scan, file, and manage documentation to support efficient administrative operations. • Respond to inbound calls and resolve customer concerns with attention to detail and in a timely manner. • Make outbound calls when necessary to follow up on customer requests or gather additional information. • Perform clerical duties such as data entry and record management to support the team. • Ensure compliance with company policies and procedures during customer interactions. • Provide excellent customer service by addressing questions and offering clear solutions.
2026-03-18T23:18:45Z

GENAI CCAS Application Developer

Washington, DC
remote
Temporary
49.00 - 54.00 USD / Hourly
We are seeking an early‑career GenAI Application Developer to design, build, and enhance AI‑powered applications for an AWS‑based Contact Center as a Service (CCAS) platform. This role focuses on conversational AI, intelligent automation, and generative AI–driven customer and agent experiences using services such as Amazon Connect, Lex V2, Amazon Q in Connect, Contact Lens, Bedrock, OpenSearch, and AWS Lambda (Python). You will work closely with senior engineers, UI/UX designers, and cloud teams to implement voice and chat automation, agent assist features, secure AI orchestration, and supporting APIs and data pipelines—all within a security‑ and compliance‑focused environment.This is an excellent opportunity to grow as a software developer while contributing to impactful, production‑grade AI solutions. Primary ResponsibilitiesAmazon Connect Application Development<ul><li>Design, build, and maintain Amazon Connect contact flows, routing profiles, and queues for voice and chat</li><li>Integrate Amazon Lex V2 bots for call deflection, self‑service workflows, and escalation</li><li>Configure Contact Lens for transcription, summarization, sentiment analysis, QA insights, and redaction</li><li>Configure Amazon Q in Connect domains, knowledge sources, guided workflows, and agent assist capabilities</li><li>Implement secure S3‑based transcript storage with encryption, lifecycle policies, and retention controls</li></ul>eAI Orchestration & Backend Services<ul><li>Develop AWS Lambda (Python) functions to orchestrate:</li><li>Amazon Bedrock LLM calls</li><li>Embeddings workflows</li><li>Model invocation logging and observability</li><li>Implement OpenSearch indexing, keyword/vector queries, and ingestion triggers</li><li>Build Retrieval‑Augmented Generation (RAG) pipelines to support agent assist and self‑service knowledge</li><li>Apply structured logging, testing, error handling, and performance/cost safeguards</li></ul> Data Safety, Security & Compliance<ul><li>Implement AI guardrails, prompt templates, and output evaluation mechanisms</li><li>Enforce PII redaction and minimization across conversation logs</li><li>Participate in threat modeling and remediation for contact center integrations</li></ul>Web, Chat & Integration Support<ul><li>Support CloudFront + WAF configurations for secure web chat entry points</li><li>Build APIs and event hooks to pass context between web chat, Amazon Connect, and AI services</li></ul>DevSecOps & Operations<ul><li>Contribute to Git‑based CI/CD pipelines, code reviews, and documentation</li><li>Maintain runbooks, SOPs, and architecture diagrams</li><li>Create and monitor CloudWatch dashboards and alarms for:</li><li>Call deflection rate</li><li>Average Handle Time (AHT)</li><li>Contact resolution</li><li>AI usage metrics</li></ul>
2026-03-30T17:34:05Z

Administrative Assistant

Washington, DC
onsite
Temporary
21.85 - 25.30 USD / Hourly
We are looking for a skilled Administrative Assistant to join our team on a contract basis in Washington, District of Columbia. This role requires a proactive individual who can efficiently manage office operations, maintain organization, and support various administrative tasks. The ideal candidate will possess excellent multitasking abilities and thrive in a dynamic, fast-paced environment. Responsibilities: • Organize and maintain office files and ensure proper use of digital tools, including OneDrive, for document management. • Monitor and replenish office supplies to maintain a well-stocked and functional workspace. • Perform data entry tasks and ensure accuracy in administrative records and reports. • Provide front desk support by answering inbound calls and managing receptionist duties. • Assist with scheduling, coordinating meetings, and managing calendars for team members. • Utilize Microsoft Excel and Word to create, edit, and manage documents and spreadsheets. • Ensure the office environment remains organized and conducive to productivity. • Collaborate with team members to adapt to various protocols and processes. • Support inventory management and tracking to meet office needs. • Handle additional administrative duties as assigned to support overall operations.
2026-04-10T11:43:46Z

Accounts Receivable Clerk

New Castle, DE
onsite
Temporary
20.00 - 21.50 USD / Hourly
We are looking for a detail-oriented Accounts Receivable Clerk to join our team in New Castle, Delaware. This is a long-term contract position requiring onsite work. You will play a key role in maintaining accurate financial records, resolving account discrepancies, and ensuring timely processing of payments. Responsibilities:• Process and post customer payments with accuracy and efficiency.• Investigate and reconcile account discrepancies to ensure all financial records are up-to-date.• Scan payments into the bank system and maintain organized records.• Communicate effectively with retailers, sales teams, warehouse staff, drivers, and customer service representatives to resolve outstanding balances.• Collaborate with the National Call Center to address and settle account issues.• Keep detailed notes of all account-related communications within the Sapphire system.• Utilize Microsoft Office tools, including Word, Excel, and Outlook, to manage and analyze financial data.• Support payment collection efforts and follow up on overdue accounts.• Ensure compliance with company policies and procedures while handling sensitive financial information.
2026-04-08T15:08:50Z

Workplace Experience Coordinator

Washington, DC
onsite
Temporary
24.00 - 26.00 USD / Hourly
We are looking for a Workplace Experience Coordinator to join our team on a contract, on-call basis in Washington, District of Columbia. This role focuses on delivering exceptional service and maintaining a detail-oriented demeanor. Ideal candidates will have experience in customer-facing roles, such as luxury hospitality or other service-oriented industries. Responsibilities: • Provide front desk and receptionist support, including answering calls and greeting visitors in a courteous manner. • Manage food and beverage arrangements for meetings, including setup and cleanup. • Operate and perform maintenance tasks on coffee machines, ensuring supplies are replenished as needed. • Utilize communication tools such as Slack and Microsoft Office to coordinate tasks and share updates. • Maintain a neat and detail-oriented appearance, adhering to a business-appropriate dress code. • Deliver high-quality customer service, staying calm and confident during busy periods or unexpected challenges. • Assist with clerical duties such as scanning documents and organizing files. • Respond promptly to on-call requests and provide same-day support when required.
2026-04-13T15:38:47Z

Concierge

Washington, DC
remote
Temporary
19.00 - 20.00 USD / Hourly
We are looking for a dedicated and detail-oriented Concierge to join our team in Washington, District of Columbia. In this long-term contract role, you will be the primary point of contact for visitors and guests, ensuring their needs are met with exceptional service. Your key responsibilities will include managing front desk operations, handling inquiries, and fostering positive relationships with clients and service providers. Responsibilities: • Greet visitors and guests warmly, providing assistance and addressing their needs promptly. • Coordinate check-in and check-out procedures to ensure a seamless experience. • Manage reservations and handle booking requests efficiently. • Act as a liaison between guests and various service providers to fulfill special requests. • Address customer complaints or concerns with a detail-oriented approach and resolve them effectively. • Communicate important messages or updates to guests and staff as needed. • Maintain a secure and organized front desk environment, adhering to all procedures. • Build and nurture strong relationships with vendors and facility managers to ensure smooth operations. • Provide up-to-date travel and local area information to guests, enhancing their overall experience. • Monitor and report any security or facility issues to the appropriate personnel.
2026-04-16T12:18:42Z

Patient Access Representative

Baltimore, MD
onsite
Temporary
19.95 - 23.10 USD / Hourly
We are looking for a skilled and compassionate Patient Access Representative to join our team in Baltimore, Maryland. This long-term contract position offers an opportunity to support patients and healthcare providers in a dynamic, fast-paced environment. You will play a critical role in ensuring smooth front desk operations and delivering excellent customer service in a local government healthcare setting. Responsibilities:• Welcome patients and visitors warmly, ensuring a positive and attentive first impression.• Oversee front desk tasks such as patient check-ins, check-outs, and flow management.• Schedule and confirm appointments, coordinating with multiple service lines.• Verify insurance coverage, process referrals, and obtain necessary authorizations.• Collect co-pays and guide patients through forms and procedural explanations.• Serve as a communication bridge between patients, clinical staff, and care teams.• Ensure all patient information is handled with strict confidentiality and compliance.• Identify and address barriers to access or patient concerns, escalating issues as needed.• Perform administrative tasks including scanning, recordkeeping, and document management.
2026-03-25T13:33:41Z

Legal Assistant - Corporate Litigation

Wilmington, DE
onsite
Permanent
70000.00 - 85000.00 USD / Yearly
Legal Assistant - Corporate Litigation Respected Law Firm | Wilmington, DE (Center City)Permanent / Direct-HireFull-Time (35 hour-week) Hybrid (3 days in, 2 days remote)3-5+ Years of Experience | $70,000 - $85,000 DOE Our client, a highly respected Delaware law firm in downtown Wilmington, DE, is seeking an experienced Legal Assistant to join its Corporate Litigation team. This is a full-time, permanent, direct-hire role supporting the department in a team-based setting rather than working for one individual attorney. The position begins with a 90-day in-office training period, after which it transitions to a hybrid schedule with 2 remote days and 3 in-office days per week. Standard hours are 9:00 a.m. to 5:00 p.m., with overtime as needed for litigation deadlines. A full-time schedule is only 35 hours, and excellent benefits are provided. Responsibilities<ul><li>Provide legal assistant support to a busy Corporate Litigation team in a collaborative law firm environment</li><li>Prepare, revise, format, proofread, and finalize pleadings, briefs, motions, legal memoranda, correspondence, and other legal documents</li><li>Handle electronic filing in Delaware state and federal courts, including Chancery Court, Superior Court, Supreme Court, and U.S. District Court</li><li>File through CM/ECF, PACER, and File & Serve Xpress while ensuring compliance with court rules and deadlines</li><li>Maintain complex litigation calendaring and docketing, including court deadlines, hearings, depositions, filing deadlines, and case milestones</li><li>Coordinate schedules, meetings, conference calls, travel, court appearances, and deposition logistics</li><li>Assist with trial preparation, deposition support, exhibit organization, bates numbering, indexing, coding, page checking, proofreading, and document production</li><li>Prepare and maintain case files, reports, litigation databases, and case tracking materials</li><li>Convert, blackline, cross-reference, and organize PDFs and related materials using Adobe Acrobat</li><li>Assist with Excel documents, PowerPoint presentations, charts, and other litigation support materials as needed</li><li>Prepare expense reports and assist with billing and invoicing support</li><li>Communicate professionally with attorneys, clients, co-counsel, opposing counsel, court personnel, and internal staff</li><li>Support additional legal and administrative functions as needed in a fast-paced, deadline-driven litigation practice</li></ul>
2026-04-14T18:18:43Z

Administrative Assistant

Wilmington, DE
onsite
Permanent
55000.00 - 60000.00 USD / Yearly
Successful legal firm seeks a highly organized, detail‑oriented Administrative Assistant to support daily office operations, coordination with the accounting department, vendor payments, employee onboarding, and general administrative functions. This role requires professionalism, confidentiality, strong communication skills, and the ability to manage multiple time‑sensitive tasks in a fast‑paced environment. Prior legal and accounting/billing experience is strongly preferred. Key Responsibilities<ul><li>Serve as a primary point of contact for frequent communication with the firm’s accounting department.</li><li>Process payments for administrative court costs, court reporters, and local vendors.</li><li>Prepare check requests for high‑value invoices, including verification and confirmation of wiring instructions.</li><li>Assist with budget increase requests for active cases.</li><li>Oversee onboarding of new employees in the office.</li><li>Execute and maintain the onboarding checklist, ensuring all steps, documentation, and setup tasks are completed accurately and on time.</li><li>Act as the office liaison with building management and engineering personnel.</li><li>Manage office operations needs, including monitoring and replenishing office and kitchen supplies inventory.</li><li>Support general administrative tasks to ensure smooth and efficient day‑to‑day office workflow.</li></ul>
2026-04-15T15:33:44Z

Executive Assistant

Baltimore, NY
remote
Permanent
90000.00 - 150000.00 USD / Yearly
Robert Half is seeking an exceptional Executive Assistant to serve as a strategic partner to a Baltimore, MD based CEO. Candidates must reside in the Baltimore/D.C. area. This is not a traditional executive support role — it is a high-impact position at the center of the organization, designed for someone who thrives in fast-paced, high-performance environments and operates with sound judgment, discretion, and precision. The ideal candidate brings experience from consulting, private equity, investment banking, or a similarly rigorous financial services environment. You understand executive-level expectations, anticipate needs before they arise, and are comfortable operating with urgency, complexity, and absolute confidentiality. Frequent travel with the CEO will be required. What You’ll Do<ul><li>Act as a true right hand to the CEO, managing priorities, time, and focus with strategic awareness</li><li>Coordinate complex domestic and international travel, frequently accompanying the CEO to meetings, conferences, and investor engagements</li><li>Prepare detailed briefing materials, itineraries, and background research in advance of meetings</li><li>Manage a dynamic calendar across multiple time zones, balancing internal priorities, board obligations, and external stakeholders</li><li>Serve as a gatekeeper and liaison to senior executives, board members, investors, and external partners</li><li>Draft and edit high-level correspondence, presentations, and internal communications</li><li>Track key action items and ensure follow-through across leadership teams</li><li>Assist with board meeting preparation, materials compilation, and logistics</li><li>Support special projects and strategic initiatives as needed</li></ul>
2026-03-20T17:18:40Z

Accounting Manager

Washington, DC
onsite
Permanent
120000.00 - 160000.00 USD / Yearly
Our client, a prominent national real estate investment and development organization based in Washington, D.C., is looking for their new Accounting Manager. They have over $5B invested and are looking to scale up their accounting foundation to include a new real estate fund. They have a long-standing reputation and a track record of managing investments across dozens of high-profile properties. This role is ideal for someone with solid commercial real estate fund accounting expertise who thrives in a fast-paced, entrepreneurial setting. Reporting to the Controller and overseeing a staff, you will build out frameworks and drive best practices for fund and property-level accounting. You will also work across other business lines as operational needs evolve. In this exciting new Accounting Manager role, you will: • Manage capital accounting, execution of capital calls and distributions, and investor allocations for both fund and investment vehicles.• Calculate complex fund distribution models including comprehensive waterfall structures as outlined by partnership agreements• Prepare fund-level GAAP financial statements on a fair value basis in accordance with ASC 946, ASC 820 and ASC 842• Develop periodic investor and fund performance reports—helping deliver timely and accurate NAV statements, fair value analysis, and fund financials• Supervise preparation of general ledgers, including accurate recording of tenant billings, recoveries, and adherence to current lease accounting standards.• Provide financial support for property/asset managers, including budget preparation, variance investigation, and periodic reforecasting.• Prepare consolidated financial reports at the fund level in line with U.S. GAAP, ensuring compliance with fair value measurement and investment company guidance.• Oversee audit preparations and submissions, respond to information requests from audit teams, and coordinate closely with external advisors.• Support completion of lender compliance deliverables and institutional investor due diligence.• Direct and mentor staff accountants, providing technical training and oversight related to fund accounting and the firm’s accounting systems.• Design and enhance accounting policies, workflows, and financial controls to meet SEC-registered investment manager standards.• Partner across departments to advance accounting and reporting initiatives for other verticals, including multifamily and opportunistic asset classes. Your base pay will depend on your skills, experience and training, knowledge, licensure and certifications, and other business and organizational needs. Our client offers medical benefits as part of their overall compensation package in addition to other robust benefits. Please forward your resume in confidence to Raj Khanna, Senior Vice President at Robert Half for consideration for this or one of our other immediate openings in the Washington, DC area.
2026-04-17T11:54:00Z

Administrative Assistant/Receptionist

Lancaster, PA
onsite
Permanent
50000.00 - 60000.00 USD / Yearly
Financial Services Administrative Assistant / ReceptionistLocation: [Insert City, State]Schedule: OnsiteEmployment Type: Full-TimeSalary: [Insert Salary Range]Overview:We are seeking a polished and detail‑oriented Administrative Assistant/Receptionist to support a busy financial services office. This role is the first point of contact for clients and provides essential administrative, scheduling, and operational support to the internal team.Responsibilities:<ul><li>Greet clients and visitors; manage front desk operations with a professional and welcoming demeanor</li><li>Answer and route incoming calls; handle general inquiries</li><li>Manage calendars, schedule meetings, and support office workflow</li><li>Prepare client documents, correspondence, and meeting materials</li><li>Maintain organized records and assist with data entry and file management</li><li>Support financial advisors and office staff with administrative tasks</li><li>Coordinate mail, scanning, supplies, and office logistics</li><li>Ensure confidentiality of client and company information at all times</li></ul>
2026-03-31T14:08:47Z

Collections Specialist

Wilmington Nt, DE
onsite
Contract / Temporary to Hire
22.00 - 22.00 USD / Hourly
We are looking for a highly motivated Collections Specialist to join a team in Wilmington NT, Delaware. This is a Contract-to-permanent position designed for professionals with a strong background in collections and customer service, particularly in fast-paced call center environments. If you have a passion for resolving billing issues and ensuring positive customer interactions, this role will be an excellent fit. Responsibilities:• Manage and execute collection processes to recover outstanding debts efficiently.• Maintain accurate records of billing activities and payment statuses.• Communicate effectively with customers to resolve account discrepancies and payment concerns.• Utilize Microsoft Excel to analyze data, track collections, and prepare reports.• Collaborate with internal teams to address customer inquiries and provide solutions.• Ensure compliance with company policies and regulatory requirements during collection activities.• Handle high volumes of customer calls professionally and courteously.• Proactively identify and implement process improvements to enhance collections efficiency.• Monitor and report on credit-related issues impacting collections.• Build and maintain positive relationships with customers to foster long-term satisfaction.
2026-04-13T13:18:44Z

Accounts Receivable Clerk

New Castle, DE
onsite
Temporary
21.50 - 21.89 USD / Hourly
We are looking for a detail-oriented Accounts Receivable Clerk to join our team in New Castle, Delaware. This is a long-term contract position that requires working onsite, Monday through Friday, with an hour lunch break. The role involves processing customer payments, resolving account discrepancies, and maintaining accurate financial records while collaborating with various teams to ensure smooth operations. Responsibilities: • Post customer payments accurately and in a timely manner to maintain up-to-date account records. • Investigate and resolve account discrepancies by conducting thorough research and reconciliation. • Scan and deposit payments into the bank while ensuring all transactions are documented properly. • Maintain detailed notes of all account-related communications within the Sapphire system. • Collaborate with internal teams, including sales, warehouse staff, customer service, and drivers, to address and resolve outstanding balances. • Partner with the National Call Center to manage collections and resolve customer issues. • Utilize Microsoft Office tools such as Excel, Word, and Outlook to perform day-to-day tasks efficiently. • Act as a liaison between departments to ensure accurate and timely financial reporting. • Ensure compliance with company policies and procedures related to accounts receivable processes.
2026-04-10T13:18:39Z

Customer Service Representative

Wilmington, DE
onsite
Temporary
19.00 - 19.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join a team in Wilmington, Delaware. This is a long-term contract position offering the opportunity to assist customers with inquiries and claims related to unclaimed property. The ideal candidate will thrive in a fast-paced, customer-focused environment while delivering exceptional service. Responsibilities:• Handle inbound customer calls regarding unclaimed property inquiries and provide timely assistance.• Offer updates on claim statuses and guide customers through required documentation.• Assist claimants in navigating the online system and filing their claims accurately.• Search for and create claims within the company’s proprietary database system.• Perform accurate data entry and ensure compliance with established client procedures.• Review and analyze documentation to determine rightful ownership of claims.• Maintain detailed notes for each customer interaction in the claims database.• Escalate complex issues or concerns to management as necessary.• Identify and report discrepancies, patterns, or potential issues to supervisors.• Support additional administrative tasks and contribute to special projects as assigned.
2026-04-09T19:04:23Z

Commercial Real Estate Paralegal

Wilmington, DE
onsite
Permanent
80000.00 - 100000.00 USD / Yearly
Our client a well established CRE Firm in Wilmington, is currently seeking a Commercial Real Estate Paralegal to join our dynamic team in Wilmington, Delaware. This role involves working alongside attorneys and other paralegals to manage sophisticated real estate and financing transactions from inception to completion. The ideal candidate will bring attention to detail, a strong work ethic, and reliability to our high-volume transactional real estate practice. Responsibilities:• Collaborate with attorneys to review title searches, prepare title commitments, and issue title insurance policies.• Draft and finalize closing and conveyance documents, including deeds, transfer tax affidavits, and settlement statements.• Manage document recording processes and file relevant materials with the Secretary of State.• Calculate and prorate closing costs to ensure accuracy in financial transactions.• Conduct thorough due diligence on real estate transactions, including surveys and title work.• Maintain clear and detail-oriented communication with clients and stakeholders throughout the transaction process.• Organize and manage multiple tasks independently while adhering to deadlines.• Provide support for trial preparation, if necessary, within the scope of real estate law.• Ensure compliance with all legal standards and requirements during transactions.• Continuously develop knowledge of commercial real estate practices and procedures.
2026-04-02T15:08:42Z

Sr. Accountant

Bethesda, MD
onsite
Permanent
75000.00 - 100000.00 USD / Yearly
Senior Project Accountant Opportunity Company Overview Join an established leader that has been transforming infrastructure and communities across the DMV for decades. This organization’s body of work covers a wide range of commercial construction, including laboratory spaces, apartment buildings, schools, hotels, logistics hubs, manufacturing sites, local government buildings, and office renovations. Their culture focuses on building relationships, growth, and sustainable progress—viewing each project as a chance to cultivate trust and create long-term impact.Role Introduction We are seeking a Senior Project Accountant to support various project teams and accounting leadership, driving financial integrity and compliance over numerous concurrent construction initiatives. This position interacts with diverse internal and external stakeholders and is best suited to individuals who excel in a collaborative, communicative environment.Primary Duties<ul><li>Oversee the complete billing cycle while maintaining compliance, utilizing accounting platforms.</li><li>Assemble and audit documentation for project owner invoicing, upholding detail accuracy.</li><li>Carefully monitor and address risk factors, ensuring ongoing adherence to insurance requirements specific to defaults.</li><li>Assist project leadership with detailed tracking of expenditures and development of budget reporting tools for current jobs.</li><li>Validate certified payroll submissions to confirm conformance with relevant regulations and standards.</li><li>Prepare and distill financial project data, generating actionable reports for team use in the field.</li><li>Employ a variety of software applications to efficiently complete daily assignments.</li><li>Carry out other duties or engage in special projects in line with business needs.</li></ul>
2026-04-17T11:54:00Z

Accounts Receivable Clerk

New Castle, DE
onsite
Temporary
21.00 - 22.00 USD / Hourly
Accurately post customer payments in a timely manner Research and reconcile payment/account discrepancies Scan and deposit payments into the bank Maintain detailed and accurate notes of account communications in Sapphire Coordinate with internal teams including Sales, Warehouse, Drivers, Customer Service, and the National Call Center to resolve account issues Distribute monthly statements via email to specific accounts Provide excellent customer service and maintain strong detail oriented relationships Escalate unresolved issues to the AR Manager as needed Handle high volumes of calls effectively and professionally Meet tight deadlines and problem-solve under pressure Work independently and as part of a team
2026-04-02T15:33:43Z

Controller

Washington, DC
onsite
Permanent
140000.00 - 175000.00 USD / Yearly
Our client, an international real estate company is looking for a couple of divisional Controllers to oversee financial operations and accounting processes within a couple different real estate divisions. This role involves managing accounting records, supervising staff, and ensuring compliance with industry standards and legal agreements. The ideal candidate will bring extensive experience in commercial real estate accounting and leadership to drive accuracy and efficiency across all financial activities. Responsibilities:• Oversee the preparation and maintenance of accounting records for assigned projects and entities, ensuring accuracy and compliance.• Supervise and develop accounting staff, providing training and guidance to support their growth and attention to detail.• Collaborate with internal teams and external parties to ensure effective communication and coordination of financial matters.• Manage treasury functions, including bank reconciliations, cash flow projections, and contribution/distribution calculations.• Review and approve funding requests, reserves, and write-offs in line with governing agreements.• Ensure compliance with legal documents such as loan agreements, joint venture contracts, and property management agreements.• Conduct thorough reviews of general ledger entries, monthly and quarterly financial reports, and accounting memos for new or complex items.• Maintain and enforce internal controls to preserve asset integrity and reliability of accounting records.• Administer audits, including financial statement preparation and internal controls assessments.• Provide oversight on tax projections and preparation, ensuring timely and accurate submissions. The ideal candidate for these Controller roles will have an active CPA, 6+ years of commercial real estate accounting experience (mixed-use and industrial), forecasting/budgeting, joint ventures, financial statement preparation, strong supervisory skills and the ability to be in an office in DC 3 days/week. Comp range 140-175K + 20% bonus. To apply to this Controller role please do so through this posting or reach out to Caren Bromberg Bach on LinkedIn or call Caren Bach at 301.965.9035.
2026-04-17T11:54:00Z

Payroll/Benefits Administrator

Hanover, PA
onsite
Permanent
50000.00 - 55000.00 USD / Yearly
We are looking for a dedicated Payroll/Benefits Administrator to oversee payroll processing, benefit plan management, and provide support to the HR team. This role will play a vital part in ensuring accurate payroll operations and effective benefit administration while maintaining compliance with relevant policies and regulations. The Payroll Administrator will report directly to the Director of Human Resources and contribute significantly to the organization's employee experience. Responsibilities:• Process biweekly and monthly payrolls, ensuring accuracy in employee timecards, tax deductions, and direct deposits.• Review and approve payroll changes, including tax updates, address modifications, and benefit adjustments.• Audit payroll registers and confirm compliance with 401(k) contributions, Health Savings Account deductions, and other relevant transactions.• Administer and track employee wage garnishments in line with applicable regulations.• Open and close state tax accounts as needed, ensuring proper withholding and compliance with state-specific requirements.• Coordinate employee benefit enrollments and conduct orientations for newly eligible staff.• Address employee inquiries regarding benefits and guide them through enrollment processes.• Manage Life Event changes and ensure timely updates to benefit plans.• Generate comprehensive payroll reports and oversee year-end carryover processes.• Collaborate with supervisors to resolve payroll-related discrepancies and ensure accurate timecard submissions.
2026-04-07T11:48:43Z