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35 results for Data Entry in Edgewood, MD

Data Entry Clerk I

Baltimore, MD
onsite
Temporary / Contract
16.15 - 17.00 USD / Hourly
We are looking for a detail-oriented Data Entry Clerk I to support hotline and customer service operations for a local government organization in Baltimore, Maryland. This Contract position focuses on handling incoming inquiries, entering information accurately, coordinating appointments, and connecting callers with the appropriate internal staff or community resources. The ideal candidate will bring strong communication skills, sound judgment, and a commitment to maintaining accurate records and confidentiality in a fast-paced service environment. Responsibilities: • Manage hotline activities by following established service procedures and responding to inbound calls in a timely manner. • Enter caller and client information into the organization’s database with a high level of accuracy and attention to detail. • Coordinate and schedule client appointments within the system while ensuring records are updated correctly. • Direct calls to appropriate clinic personnel based on the nature of the inquiry or service need. • Escalate service issues, complaints, or sensitive concerns to supervisory staff when further review is required. • Share general program information and connect individuals with relevant health or social service agencies. • Organize and maintain reports, records, and related files to support daily operations and documentation needs. • Safeguard confidential information by handling all data and communications in accordance with privacy expectations. • Assist with additional administrative or customer service tasks as needed to support the team. • Support inbound and outbound communication activities related to appointments, follow-up, and service coordination.
2026-07-22T17:38:48Z

Data Entry Clerk

New Castle, DE
remote
Temporary / Contract
19.00 - 21.00 USD / Hourly
Our client is seeking a detail-oriented Data Entry Clerk to support daily administrative and data management functions in New Castle. This role is responsible for accurately entering, updating, and maintaining information in company systems and spreadsheets. The ideal candidate is highly organized, dependable, and proficient in Microsoft Excel. Key Responsibilities:<ul><li>Enter, update, and verify data in internal databases and spreadsheets</li><li>Review documents for accuracy and completeness before inputting information</li><li>Maintain organized electronic and paper records</li><li>Use Microsoft Excel to track, sort, filter, and manage data</li><li>Generate basic reports and assist with data audits as needed</li><li>Communicate with internal team members to resolve missing or incorrect information</li><li>Perform general administrative support duties as assigned</li></ul>
2026-07-10T21:08:41Z

Data Entry Clerk I

Baltimore, MD
onsite
Temporary / Contract
16.15 - 17.00 USD / Hourly
We are looking for a Data Entry Clerk I to support hotline and client service operations for a local government organization. This long-term contract position is ideal for someone who is organized, communicates clearly, and can manage high-volume information intake with accuracy and discretion. The person in this role will help ensure callers receive timely assistance, appointments are arranged properly, and records are maintained in a secure and reliable manner. Responsibilities: • Handle incoming hotline interactions by following established service procedures and documenting information accurately in the database. • Enter client details, service-related information, and other required records with a high level of precision and completeness. • Coordinate and schedule client appointments within the system while confirming information is recorded correctly. • Direct calls to appropriate personnel when issues require additional support or specialized assistance. • Escalate customer concerns, complaints, or sensitive matters to the supervisor in a timely and effective manner. • Share general program information and connect callers with relevant health or social service resources as appropriate. • Organize and maintain reports, files, and supporting documentation to promote accurate recordkeeping. • Protect confidential information by handling all client and organizational data with discretion and in accordance with established guidelines. • Perform other related administrative and support duties as needed to assist daily operations.
2026-07-22T17:38:48Z

Accounting Clerk

Washington, DC
onsite
Temporary / Contract
20.00 - 25.00 USD / Hourly
A well respected, growing service organization is looking to hire an accounting clerk. In this role, you will be responsible for matching invoices to purchase orders and/or vouchers, data entry and assisting in the process of accounts payable (A/P) and accounts receivable (A/R). This dynamic team environment offers you a great workspace/office, excellent benefits and great career advancement opportunity. This position reports to the accounting manager. Responsibilities<ul><li>Support accounts payable: vendor invoices and disbursement filing, A/P invoice matching & filing </li><li>Support accounts receivable: process daily invoices/credit, apply cash receipt, help with collection of past due balance </li><li>General accounting and administration support: help with G/L account reconciliation and month-end closing, other ad hoc projects </li><li>Correct transaction documents, which may require revision of other documents or entries as well as the original; may initiate other actions </li><li>Code documents that require knowledge in determining proper classification of expenditure codes and accounting codes. </li><li>Prepare statements and reports that require utilization of a variety of sources </li><li>Post financial information to journals, registers, and ledgers, manually or by electronic equipment </li><li>Reconcile discrepancies by checking all possible sources of disagreement, reconstructing probable actions, and recognizing the effect on other accounts; prepare correction documents as required </li><li>Assist in budgetary control by monitoring budgets and originating or verifying adjustments and transfers </li><li>Perform other related duties and participate in special projects as assigned </li></ul>
2026-07-16T20:28:48Z

Office Assistant

Washington, DC
onsite
Temporary / Contract
21.85 - 25.30 USD / Hourly
We are looking for an organized and proactive Office Assistant to support daily administrative operations in Washington, District of Columbia. This Long-term Contract position is ideal for someone who is comfortable working in a fast-paced office, can manage competing priorities, and brings strong technical ability with Microsoft Office tools. The right candidate will help maintain an efficient workplace by supporting file organization, tracking supplies, and assisting with general office coordination. Responsibilities: • Coordinate day-to-day office support activities to keep shared workspaces orderly, functional, and well maintained. • Monitor and track office inventory levels, helping ensure supplies are available and records remain accurate. • Organize digital documents and assist with file management in shared storage platforms such as OneDrive. • Provide administrative support through data entry, document preparation, and general back-office tasks. • Answer inbound calls and greet visitors professionally while directing requests to the appropriate staff members. • Use Microsoft Word and Excel to create, update, and maintain reports, logs, and office documents. • Operate standard office equipment and assist with routine clerical duties to support team productivity. • Adapt quickly to varying workplace procedures and follow established protocols in different office environments.
2026-07-09T12:03:35Z

Accounts Payable Clerk

Wilmington, DE
onsite
Temporary / Contract
23.00 - 23.00 USD / Hourly
We are looking for a dependable Accounts Payable Clerk to support daily payment and invoice activities for an onsite team in Wilmington, Delaware. This Long-term Contract opportunity is well suited for someone who works carefully with financial records, enjoys structured accounting tasks, and can manage a steady volume of transactions with accuracy. The role focuses on invoice entry, payment support, record maintenance, and coordination with vendors and internal staff to keep accounts payable operations running smoothly. Responsibilities:• Enter invoices, billing details, and vendor information into the accounting system with a strong focus on accuracy and timeliness.• Examine submitted invoices for completeness, confirm key details, and record transactions correctly in Sage Intacct.• Apply appropriate coding to invoices, assist with matching documentation, and keep supporting records organized for review.• Help prepare check runs under guidance, verifying that approvals and backup materials are in place before payments are issued.• Maintain orderly accounts payable files so documents can be retrieved quickly and audit readiness is supported.• Respond to vendor and internal team inquiries related to invoice status, payment questions, and account discrepancies.• Track payment deadlines and follow established procedures to help ensure obligations are processed on schedule.• Provide additional clerical and accounting support as needed to help the department reduce backlog and maintain workflow.• Work onsite with flexibility in scheduling while supporting approximately 4 hours per week of accounts payable activity.
2026-07-08T12:58:39Z

Finance & Administration Coordinator

Washington, DC
remote
Temporary / Contract
25.65 - 29.70 USD / Hourly
We are looking for a Finance & Administration Coordinator to support day-to-day accounting operations and administrative financial tasks for a long-term contract position in Washington, District of Columbia. This role centers on maintaining accurate financial records, organizing month-end close materials, and assisting with reporting and budget monitoring. The ideal candidate is comfortable working with spreadsheets, handling detailed transaction processing, and contributing to a well-organized finance function. Responsibilities: • Enter and organize financial information in Excel to prepare records for monthly close activities and system upload. • Assist with revenue reporting by compiling transaction details and verifying supporting documentation for accuracy. • Reconcile corporate card activity and follow up on missing or incomplete expense details as needed. • Record cash receipts and disbursements while maintaining clear and accurate accounting support files. • Perform bank reconciliations and investigate discrepancies to help keep balances current and reliable. • Track budgets for events, team gatherings, and staff retreats to support spending visibility and planning. • Process employee expense reimbursements and assemble payment documentation in a timely manner. • Prepare finance packages and supporting materials for review by internal stakeholders and accounting staff.
2026-07-22T11:38:45Z

Administrative Assistant

Nottingham, MD
onsite
Temporary / Contract
21.00 - 23.00 USD / Hourly
A benefits company in Nottingham, MD is seeking an Administrative Assistant to join their team! This role will support the company with answering phones, customer support, data entry, reconciliations and customization of various spreadsheets and as needed for their clients.Duties/Responsibilities:• Interacts with clients via telephone and email to provide support and information on employee benefits.• Data entry of benefit enrollments, terminations, and changes• Assistance with provider searches, billing issues, claims issues and reconciliations.• Preparation, data entry and customization for various Excel spreadsheets.• Preparation of employee enrollment kits.• Performs other related duties as assigned.Required Skills/Abilities• Excellent communication and organization skills.• Service-oriented, detail-oriented, and ability to multi-task• Proficient computer skills, specifically using Microsoft Excel and Word, with the ability to learn new systems.• Strong analytical skills.• Ability to research issues, identify and give directions to resolve the problem at hand as well as explain the process taken to do so.• Ability to work in a fast-paced environment.• Knowledge of, or ability to learn about health and ancillary benefits.• Proven ability to work effectively in a team environment with associates.• Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
2026-07-13T12:53:41Z

Accounting Assistant

West Chester, PA
onsite
Temporary / Contract
26.00 - 29.00 USD / Hourly
We are looking for a detail-oriented Accounting Assistant to support day-to-day financial operations for an organization in West Chester, Pennsylvania. This is a fully onsite Contract position offering an excellent opportunity for someone who enjoys working across billing, payables, receivables, and account reconciliation activities. The ideal candidate will bring strong accuracy, sound accounting fundamentals, and the ability to manage a steady flow of transactional work in a fast-paced environment. Responsibilities:• Process freight-related invoices and claim documentation accurately while maintaining organized financial records.• Prepare and apply credit memos to customer or supplier accounts in accordance with established accounting procedures.0k;' • Review supplier statements, investigate discrepancies, and coordinate timely resolution of outstanding items.• Support billing activities by validating invoice details, entering transaction data, and helping ensure accurate customer charges.• Perform accounts payable and accounts receivable tasks, including invoice coding, data entry, and payment tracking.• Complete bank reconciliations by comparing financial records against account activity and resolving variances.• Use QuickBooks and Excel to maintain accounting information, generate reports, and monitor transactional accuracy.• Assist with finance-related operational changes or workflow updates as needed while maintaining continuity in daily processing.
2026-07-22T18:54:08Z

Executive Assistant

Wilmington, DE
onsite
Permanent / Full Time
65000.00 - 80000.00 USD / Yearly
In this role, the Executive Assistant will be responsible for providing a high level of support by completing administrative tasks such as: organizing travel, maintaining calendars, drafting internal and external correspondence, placing catering orders, preparing reports, and providing a high-level of customer service. The ideal candidate for this role should have proven experience supporting basic accounting activities, outstanding organizational and interpersonal skills, excellent time management abilities and have advanced knowledge of Microsoft Office Suite applications. HR /Payroll Background is a MUST-especially with onboarding, Healthcare, insurance, making appointments. What you get to do daily· Coordinate executive communications· Prepare internal and external corporate documents· Schedule meeting and appointments· Prepare weekly reports· Draft meeting agendas· Distribute incoming mail/packages· Travel Arrangements· Order and maintain inventory of office supplies· Assist with property management activities· Bank Reconciliations· Assist with accounts payable/receivable transactions· Special errands as needed
2026-07-02T17:30:09Z

Education Specialist, Programs

Linthicum, MD
onsite
Temporary to Hire
28.50 - 33.00 USD / Hourly
We are looking for an organized and experienced Administrative Assistant to support a busy team in Linthicum, Maryland. This contract has the potential to go contract to hire. The opportunity is ideal for someone who excels in administrative coordination, communicates confidently with executive professionals, and can balance priorities across multiple stakeholders. The role combines high-volume operational support with project-based assignments, offering the chance to contribute to program delivery, documentation, and cross-functional collaboration. Responsibilities:• Coordinate day-to-day administrative activities, ensuring timelines, records, and communications remain accurate and up to date.• Support multiple concurrent assignments by tracking deliverables, adjusting priorities as needed, and following through with internal teams and external contacts.• Prepare, organize, and maintain documentation, reference materials, and process guides to improve consistency for future program work.• Serve as a reliable point of contact when interacting with physicians and other stakeholders, handling detailed communication with accuracy and discretion.• Assist with program and project coordination tasks, including scheduling, meeting support, data entry, and follow-up on action items.• Work collaboratively with departments across the organization to keep projects moving and ensure information is shared effectively.• Learn and use internal software tools quickly to support team operations and reporting needs.• Provide occasional support outside standard business hours, such as evening conference calls, and travel when program needs require it.
2026-06-25T16:43:51Z

Coordinator, Services Insight

Washington, DC
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a Coordinator, Services Insight to join a healthcare-focused organization in Washington, District of Columbia in a Contract position. This role supports partner agencies through training, onboarding, operational guidance, and data accuracy efforts tied to service insight initiatives. The ideal candidate is organized, comfortable leading meetings, and able to work closely with internal teams and external partners to strengthen adoption, compliance, and day-to-day system use. Responsibilities: • Create, update, and organize onboarding resources and training documentation to help partner agencies successfully use Service Insights within MealConnect. • Lead recurring training sessions for newly enrolled and existing partners, ensuring confident and consistent system adoption. • Guide agencies through implementation activities, including launch preparation, equipment coordination, and onsite go-live support when needed. • Gather input from partner organizations about software usability and learning materials, then communicate themes and recommend improvements. • Provide day-to-day assistance to partners experiencing technical, workflow, or system-related challenges. • Partner with internal coordinators to help maintain compliance with applicable federal requirements and operational standards. • Work with the Services Insight Manager to advance team objectives, monitor progress against milestones, and support cross-functional initiatives. • Share updates, data findings, and project status with internal staff to encourage collaboration and informed decision-making. • Review records regularly, correct data issues, and follow up with agencies that need additional coaching to improve data quality. • Help distribution partners interpret reporting and service data so they can make better-informed decisions for community support programs.
2026-07-16T15:08:37Z

Accounts Payable Specialist

Edgewood, MD
onsite
Temporary / Contract
28.50 - 33.00 USD / Hourly
We are seeking an Accounts Payable Specialist for a long-term contract opportunity. This role is well suited for an accounting professional who can manage invoice processing, payment activity, and month-end support with accuracy and consistency. The position works across internal teams and with external vendors to maintain current payables, organized records, and proper accounting period reporting.Responsibilities:<ul><li>Review vendor invoices and internal purchasing documentation, verify billing accuracy, resolve discrepancies, and assign appropriate general ledger accounts and cost centers prior to processing.</li><li>Monitor payment deadlines, obtain required approvals, and process payments within established terms.</li><li>Maintain vendor records in the accounts payable system, including updated profile information and required tax documentation.</li><li>Organize and retain electronic payment files for completed invoices in a clear and audit-ready format.</li><li>Record accounts payable transactions in the general ledger and prepare monthly accrual entries, including tracking changes and reversing entries in the following period.</li><li>Verify that check requests and wire payments are properly authorized, supported, and processed accurately.</li><li>Assist with vendor setup tasks, including credit applications, supply order postings, and requisition preparation for approval.</li><li>Respond to audit-related inquiries, assist with year-end tax reporting, reconcile assigned accounts, and communicate delays affecting payment status.</li><li>Provide backup support for other accounting functions, including reporting, reconciliations, cash tracking, and fixed asset record maintenance as needed.</li></ul>
2026-07-20T12:28:45Z

Open Enrollment Specialist

Baltimore, MD
onsite
Temporary / Contract
18.00 - 23.00 USD / Hourly
We are seeking a detail-oriented and customer-focused Open Enrollment Specialist to support employees and members during the annual benefits enrollment period. This role will assist individuals with understanding benefit options, completing enrollment forms, answering questions, and ensuring accurate data entry and documentation. The ideal candidate has strong communication skills, excellent attention to detail, and the ability to handle confidential information in a fast-paced environment. Responsibilities<ul><li>Assist employees and members with the open enrollment process</li><li>Explain benefit plans, coverage options, and enrollment procedures</li><li>Answer questions regarding medical, dental, vision, life insurance, and other benefit offerings</li><li>Review enrollment forms for accuracy and completeness</li><li>Enter and maintain benefits data within HRIS and benefits administration systems</li><li>Follow up with employees regarding missing documentation or incomplete enrollments</li><li>Assist with benefits presentations, meetings, and informational sessions</li><li>Maintain confidentiality of employee and benefits information</li><li>Track enrollment deadlines and ensure timely processing of all paperwork</li><li>Provide exceptional customer service while resolving enrollment-related concerns</li></ul>
2026-07-20T20:38:43Z

Accounting Clerk

Hanover, MD
onsite
Temporary to Hire
20.90 - 26.00 USD / Hourly
We are looking for a dependable Accounting Clerk to support day-to-day finance operations in Hanover, Maryland. This contract-to-permanent opportunity is ideal for someone who enjoys working with numbers, maintaining accurate records, and helping accounting processes run smoothly. The person in this role will contribute across payroll, payables, and month-end activities while partnering with the broader finance team to keep financial information organized and up to date. Responsibilities:• Administer routine payroll activities with accuracy and ensure processing is completed within established deadlines and company guidelines.• Oversee incoming purchase order requests by reviewing the accounts payable queue, updating records, and keeping approval and tracking steps current.• Provide day-to-day assistance to the accounts payable function, including maintaining vendor records, updating supporting documentation, and addressing basic invoice or file discrepancies.• Support month-end close by helping assemble, enter, and post journal entries under the guidance of senior accounting staff.• Maintain accurate financial records by applying core general ledger principles to daily accounting tasks and reconciliations.• Track and record intercompany activity as needed to help ensure transactions are documented correctly across entities.• Perform data entry and related administrative accounting tasks to promote accuracy across financial systems and reports.
2026-07-15T20:18:41Z

Accounting Clerk

Rockville, MD
onsite
Temporary / Contract
22.00 - 24.00 USD / Hourly
A Rockville CPA firm is seeking an accounting clerk to help with tax supportDuties include:<ul><li>data entry of tax information</li><li>uploading client financial information</li><li>filing</li><li>other administrative projects</li></ul>
2026-07-06T19:58:57Z

Sr. Customer Service Representative

Baltimore, MD
onsite
Temporary / Contract
19.95 - 23.10 USD / Hourly
We are looking for an experienced Sr. Customer Service Representative to support a housing association program in Baltimore, Maryland. This Contract position is ideal for a customer-focused individual who can manage high-volume inquiries with accuracy, empathy, and sound judgment. The person in this role will help resolve caller questions efficiently, provide virtual support, and ensure each interaction is documented and followed through appropriately. Responsibilities: • Handle incoming customer calls and respond to questions with accuracy and a service-oriented approach. • Resolve concerns during the initial interaction whenever possible, while identifying when additional follow-up is needed. • Provide assistance through virtual communication channels and guide customers through available services and next steps. • Record customer interactions, updates, and outcomes in CRM and related business systems to maintain accurate case information. • Research billing, benefits, claims, or account-related issues and communicate clear resolutions to customers. • Coordinate follow-up activities to ensure open inquiries are addressed in a timely and complete manner. • Use internal software applications, including ERP and customer service platforms, to access records and process service-related transactions. • Support program service goals by maintaining organized documentation and adhering to established response standards.
2026-07-20T15:49:56Z

Procurement Specialist

Edgewater, MD
onsite
Temporary / Contract
20.00 - 25.00 USD / Hourly
We are looking for a Procurement Specialist to support purchasing operations and office coordination for a Long-term Contract position based in Edgewater, Maryland. This role focuses on securing the goods and services needed for daily operations while helping maintain organized, efficient business office activities. The ideal candidate brings sound judgment, strong vendor management skills, and the ability to communicate purchasing processes clearly across departments. Responsibilities:• Oversee day-to-day purchasing activity to obtain supplies, equipment, and services that support organizational needs while promoting cost-effective spending.• Source vendors, compare options, and negotiate favorable terms for items such as office products, furniture, and service agreements.• Prepare, track, and maintain purchase orders and related procurement records to ensure accurate documentation and timely fulfillment.• Partner with department leaders to understand operational needs and provide guidance on purchasing timelines, processes, and requirements.• Develop, organize, and reinforce procurement procedures so that purchasing activity remains consistent, compliant, and well documented.• Deliver training and practical support to staff members on purchasing practices, approval steps, and proper use of procurement tools.• Monitor inventory-related purchasing needs and coordinate distribution of ordered materials to help maintain business continuity.
2026-07-21T01:24:20Z

Outside Sales Representative

Washington, DC
remote
Temporary / Contract
22.00 - 25.00 USD / Hourly
We are looking for a motivated Outside Sales Representative to support member outreach and enrollment efforts for a Long-term Contract position based in Nashville, Tennessee. In this role, you will connect with prospective members, explain available services, and guide them through the enrollment process with a consultative approach. This opportunity is well suited for someone who enjoys sales conversations, values accurate recordkeeping, and can work independently in a remote environment while maintaining consistent collaboration with the broader team. Responsibilities:• Engage prospective members through outbound outreach, uncover their needs, and present service offerings in a clear and persuasive manner.• Respond to inquiries about the organization and walk individuals through what they can expect during the membership experience.• Assess whether interested individuals meet enrollment criteria before moving them forward in the process.• Complete new member registrations accurately and coordinate initial appointment scheduling.• Keep member records current by updating information in internal databases and tracking interactions carefully.• Share recurring questions, objections, and market feedback with the Growth Team to help improve outreach effectiveness.• Manage follow-up activity with potential members to maintain momentum and encourage successful enrollment.• Consistently represent the organization professionally while meeting outreach and sales-related goals.
2026-07-22T19:18:44Z

Administrative Assistant

Wilmington, DE
remote
Temporary / Contract
23.00 - 25.00 USD / Hourly
Our client, a growing construction company in Wilmington, is seeking an organized and detail-oriented Administrative Assistant to support daily office operations. This role will assist with scheduling, document management, communication with vendors and subcontractors, and general administrative support to ensure projects and office functions run smoothly. Key Responsibilities:<ul><li>Provide administrative support to project managers, office leadership, and field teams</li><li>Answer phones, respond to emails, and greet clients, vendors, and visitors</li><li>Maintain filing systems, job records, contracts, permits, and project documentation</li><li>Schedule meetings, appointments, and inspections</li><li>Assist with preparing reports, correspondence, proposals, and presentations</li><li>Track invoices, purchase orders, and expense documentation</li><li>Coordinate with subcontractors, suppliers, and internal staff regarding project updates and administrative needs</li><li>Order office supplies and help maintain an organized office environment</li><li>Support data entry and update information in company systems and spreadsheets</li><li>Assist with payroll, timesheets, and other clerical duties as needed</li></ul>
2026-07-10T21:08:41Z

Customer Service Representative

Dover, DE
remote
Temporary / Contract
20.00 - 22.00 USD / Hourly
Our client is seeking a professional and customer-focused Customer Service Representative to join their team in Dover, Delaware. This role is responsible for handling a high volume of inbound and outbound calls, assisting customers with questions or concerns, resolving issues efficiently, and providing excellent service at every interaction. The ideal candidate will have prior call center experience, strong communication skills, and the ability to work in a fast-paced environment. Key Responsibilities:<ul><li>Handle a high volume of inbound and outbound customer calls</li><li>Respond to customer inquiries regarding products, services, orders, or account information</li><li>Resolve customer complaints and issues in a timely and professional manner</li><li>Accurately document customer interactions in internal systems</li><li>Escalate complex concerns to the appropriate department when needed</li><li>Maintain a high level of professionalism and customer satisfaction</li><li>Follow company procedures, scripts, and service standards</li><li>Perform data entry and general administrative tasks related to customer support</li></ul>
2026-07-10T21:08:41Z

Administrative Assistant

Rockville, MD
onsite
Temporary / Contract
20.00 - 23.00 USD / Hourly
Our government contracting client is seeking an Administrative Assistant to support their Project Estimation team. This role will assist with bid preparation, project documentation, data entry, reporting, and coordination of estimating activities. Responsibilities:<ul><li>Support estimators with administrative tasks and project documentation</li><li>Maintain bid logs, project files, and contract records</li><li>Prepare reports and spreadsheets using Excel</li><li>Coordinate with subcontractors, vendors, and internal teams</li><li>Schedule meetings and manage correspondence</li><li>Assist with proposal and bid submissions</li><li>Ensure documents are accurate, organized, and submitted on time</li></ul>
2026-07-13T19:58:39Z

Benefits Customer Support Representative

Baltimore, MD
remote
Temporary / Contract
18.00 - 25.00 USD / Hourly
We are seeking a customer-focused and detail-oriented Benefits Customer Support Representative to join our team for the Open Enrollment season. In this role, you will serve as a trusted resource for employees, members, and clients by helping them confidently navigate their health insurance and employee benefit options. You'll deliver exceptional customer service by answering benefit-related questions, explaining plan options, resolving enrollment issues, processing benefit changes, and ensuring a seamless enrollment experience. Through phone, email, and chat support, you'll maintain accurate records in customer relationship management (CRM) and benefits administration systems while ensuring compliance with company policies and applicable regulations. Your expertise and commitment to outstanding service will play a key role in helping employees make informed benefits decisions during this critical enrollment period. Key Responsibilities<ul><li>Serve as the primary point of contact for employee and member inquiries regarding medical, dental, vision, life, disability, and retirement benefits.</li><li>Guide employees through the annual Open Enrollment process, including plan comparisons, eligibility requirements, enrollment deadlines, and qualifying life events.</li><li>Process benefit enrollments, changes, cancellations, and dependent updates accurately and within established service-level agreements.</li><li>Investigate and resolve benefit discrepancies, billing concerns, eligibility issues, and claims-related questions.</li><li>Document all customer interactions, cases, and resolutions within CRM and benefits administration systems.</li><li>Coordinate with insurance carriers, HR departments, payroll teams, and third-party administrators to resolve complex benefit issues.</li><li>Educate customers on plan options, coverage details, provider networks, deductibles, copays, and wellness programs.</li><li>Maintain confidentiality while handling sensitive employee and health information in compliance with HIPAA and company policies.</li><li>Meet productivity, quality assurance, and customer satisfaction metrics in a fast-paced call center or service environment.</li></ul>
2026-07-16T16:43:50Z

Client Services Associate

Baltimore, MD
onsite
Temporary / Contract
23.00 - 29.00 USD / Hourly
The Client Services Associate provides exceptional customer support while ensuring the smooth day-to-day administration of client accounts and office operations. This role serves as the primary point of contact for clients, handling inquiries, coordinating appointments, maintaining records, and delivering a high standard of customer service. Key Responsibilities<ul><li>Serve as the primary point of contact for clients via phone, email, and in person, providing exceptional customer service and resolving inquiries in a timely, professional manner.</li><li>Build and maintain strong client relationships through proactive communication, follow-up, and effective issue resolution, escalating complex concerns as needed.</li><li>Coordinate appointments, meetings, and client communications while managing calendars and ensuring seamless service delivery.</li><li>Maintain accurate client records by performing data entry, updating databases, and organizing electronic and physical files.</li><li>Collaborate with internal departments to monitor client requests, track progress, and ensure timely completion of services.</li><li>Support daily office operations by managing communications, maintaining confidential information, assisting with special projects, and ensuring compliance with company policies.</li><li>Generate reports, monitor service metrics, and identify opportunities to improve operational efficiency and client satisfaction.</li></ul>
2026-07-20T13:58:45Z

Customer Service Representative II

Baltimore, MD
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are looking for a Customer Service Representative II to support customer interactions in a fast-paced position based in Baltimore, Maryland. This role focuses on delivering courteous, efficient service across phone-based communications while helping customers with requests, questions, and order-related needs. The ideal candidate brings strong interpersonal skills, sound judgment, and the ability to manage a steady workflow with accuracy. Responsibilities:• Respond to inbound customer calls promptly and provide clear, attentive assistance for a range of service-related inquiries.• Place outbound calls as needed to follow up on customer requests, confirm details, or provide updates on open issues.• Enter orders and update customer information accurately within internal systems while maintaining attention to detail.• Resolve routine concerns by identifying the issue, explaining next steps, and escalating more complex matters when appropriate.• Deliver a positive service experience by listening carefully, showing empathy, and maintaining composure during challenging interactions.• Coordinate with internal teams and staff members to ensure customer needs are addressed in a timely and effective manner.• Maintain dependable attendance and manage assigned work during scheduled hours to support consistent service coverage.
2026-07-15T17:04:06Z