<p>We are looking for a dedicated Customer Service Representative in New Holland, Pennsylvania. In this long-term contract role, you will play a vital part in ensuring customer satisfaction by addressing inquiries and resolving service issues. This position offers an opportunity to work in a dynamic environment while supporting key business operations.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound calls to address customer inquiries professionally and efficiently.</p><p>• Identify and resolve customer service issues within your designated area of authority.</p><p>• Escalate complex issues outside of your scope to the appropriate department for resolution.</p><p>• Maintain detailed records of all customer interactions and inquiries.</p><p>• Monitor trends in customer service issues and communicate them to support root cause analysis.</p><p>• Perform other duties as assigned by the supervisor to support the team.</p>
<p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>· Fulfill customer inquiries</p><p>· Order/Vendor Management</p><p>· Build strong customer relationships</p><p>· Process Improvement</p><p>· Sales Support</p><p>· Maintain customer records</p><p>· Delivery Tracking</p><p>· Follow-up with all customer correspondence via phone and email</p><p>· Ability to transfer documentation into a Paperless Environment</p>
We are looking for a Customer Service Representative to join our team on a contract basis in Linthicum, Maryland. In this role, you will represent our services at various events, webinars, and benefits fairs, ensuring attendees receive a welcoming and informative experience. This position requires excellent communication skills, a detail-oriented demeanor, and the ability to work in a dynamic environment.<br><br>Responsibilities:<br>• Act as the primary representative at events, webinars, and benefits fairs, showcasing company services and engaging attendees.<br>• Deliver concise and impactful presentations to educate attendees on available programs and services.<br>• Set up event tables and materials in advance, ensuring an organized and thorough display.<br>• Provide clear and friendly guidance to employees, encouraging them to register on the company website.<br>• Collaborate with on-site representatives to ensure smooth event execution and a positive experience for all participants.<br>• Gather post-event feedback on training effectiveness and attendee interactions to identify areas for improvement.<br>• Stand and interact with attendees for extended periods of time while maintaining a warm and approachable demeanor.<br>• Adhere to business casual dress code guidelines, ensuring a neat and detail-oriented appearance at all times.
We are looking for dedicated Customer Service Representatives to join a dynamic credit union call center in Edgewood, Maryland. In this long-term contract position, you will play a vital role in ensuring member satisfaction by delivering exceptional service and resolving inquiries efficiently. This role offers the opportunity to make a meaningful impact on the financial well-being of members while working in a collaborative and detail-oriented environment.<br><br>Responsibilities:<br>• Handle incoming member calls with care and efficiency, aiming for first-call resolution and a positive experience.<br>• Provide accurate and detailed information by leveraging established procedures and available tools.<br>• Address member concerns effectively, offering appropriate solutions and escalating issues when necessary.<br>• Adhere to security protocols while verifying member identities before assisting with their inquiries.<br>• Review member profiles in the core data system to identify previous interactions and ensure seamless service.<br>• Assess member needs, recommend suitable services or loan products, and promote automated solutions.<br>• Inform members about ongoing promotions and account offerings, enhancing their understanding of available benefits.<br>• Resolve financial and non-financial account discrepancies and update member records with call details.<br>• Meet service goals and manage multiple call queues efficiently.<br>• Uphold credit union policies and procedures while ensuring accuracy in account corrections and calculations.
We are looking for a motivated and goal-oriented Customer Service Representative to join our team on a contract basis in Washington, District of Columbia. In this role, you will be the first point of contact for customers, delivering exceptional service and resolving inquiries efficiently. Your ability to handle inbound and outbound calls with attention to detail and accuracy will be key to ensuring customer satisfaction.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries, providing accurate information and resolutions.<br>• Handle outbound calls to follow up on customer issues or provide additional support.<br>• Accurately process orders and maintain detailed records of customer transactions.<br>• Ensure timely and precise communication across all customer interactions.<br>• Collaborate with team members to identify and implement process improvements.<br>• Address customer complaints with empathy and find effective solutions.<br>• Maintain knowledge of company products and services to assist customers effectively.<br>• Adhere to company policies and procedures while meeting performance targets.<br>• Utilize call center tools and systems to manage and document interactions efficiently.
<p><strong>Job Summary:</strong></p><p>We are seeking a <strong>Bilingual Customer Service Representative (English-Spanish)</strong> to provide exceptional service to a diverse customer base. The ideal candidate will be fluent in both English and Spanish and skilled in communicating clearly and professionally across various channels including phone, email, and chat. You will assist customers with inquiries, resolve concerns, and ensure a positive customer experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries in <strong>both English and Spanish</strong> via phone, email, chat, or in-person.</li><li>Provide accurate information regarding products, services, billing, and policies.</li><li>Resolve customer complaints efficiently while maintaining a positive and empathetic attitude.</li><li>Document all customer interactions and maintain up-to-date records in our CRM system.</li><li>Escalate complex issues to supervisors or appropriate departments when necessary.</li><li>Adhere to company policies, procedures, and performance standards.</li><li>Maintain a thorough knowledge of company products and services to better assist customers.</li><li>Meet individual and team performance goals such as call resolution time, customer satisfaction, and productivity metrics.</li></ul><p><br></p>
We are looking for a success-driven and detail-oriented Customer Service Representative to join our team on a contract basis in Linthicum, Maryland. In this role, you will serve as the face of our organization, engaging with attendees at events, webinars, and benefits fairs. This position requires a high level of reliability, excellent communication skills, and the ability to provide a welcoming and informative experience to event participants.<br><br>Responsibilities:<br>• Represent the organization's services at events, webinars, and benefits fairs while providing engaging and informative interactions.<br>• Deliver concise and effective presentations, including "elevator pitches," to ensure smooth event flow.<br>• Prepare for events by reviewing training materials and familiarizing yourself with the services offered.<br>• Set up event tables with provided materials and arrive early for preparation and check-in.<br>• Actively engage with attendees, sharing information about available programs and encouraging registration on the company website.<br>• Distribute handouts, promotional materials, and giveaways while managing raffle entries.<br>• Provide post-event feedback regarding training effectiveness, challenges faced, and overall experience.<br>• Maintain a detail-oriented appearance and adhere to business casual dress code requirements.<br>• Stand and communicate for extended periods while repeating key information as needed.<br>• Collaborate with team members to ensure consistency and adherence to standards during events.
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
We are in search of a Customer Support Manager to join our team in UPPER CHICHESTER, Pennsylvania. The role entails overseeing customer service operations, ensuring customer satisfaction, and maintaining a high-quality support team. The successful candidate will be expected to manage customer inquiries, monitor performance, and continuously improve our customer service procedures.<br><br>Responsibilities:<br><br>• Supervise the daily operations of the customer support team to ensure efficiency and customer satisfaction.<br>• Train new team members on our customer service policies and best practices.<br>• Maintain open lines of communication, acting as the escalation point for complex customer inquiries or complaints.<br>• Regularly review customer interactions for quality assurance and identify areas for improvement.<br>• Keep the team updated on changes to company products and services.<br>• Develop and maintain knowledge-based documents, such as frequently asked questions and procedure manuals.<br>• Identify and recommend improvements to our customer service procedures to senior management.<br>• Support both internal and external customers as needed.<br>• Ensure all customer inquiries and issues are resolved promptly and professionally.<br>• Monitor team performance and conduct regular quality control to minimize errors. <br><br>Note: This role requires proficiency in Salesforce Configuration and other listed skills such as Account Reconciliation, Accounts Payable (AP), Accounts Receivable (AR), Billing, Data Entry, Invoice Processing, Microsoft Excel, Oracle, QuickBooks, SAP, and Customer Service.
<p>We are seeking a professional and reliable Receptionist to be the welcoming face at our client’s corporate office located in Gaithersburg, MD. The Receptionist plays a key role in creating a positive first impression, supporting office operations, and ensuring smooth day-to-day front desk management. This position is full time from Monday to Friday onsite. You will be reporting to the Office Manager/HR.</p><p>Key Responsibilities</p><p>• Greet visitors, clients, and employees with professionalism and courtesy.</p><p>• Answer and direct incoming calls, messages, and emails in a timely manner.</p><p>• Manage visitor access and maintain office security by following check-in protocols.</p><p>• Handle incoming and outgoing mail, packages, and deliveries.</p><p>• Schedule and coordinate conference rooms, meetings, and appointments.</p><p>• Provide general administrative support such as filing, data entry, and correspondence.</p><p>• Assist with maintaining office supplies, inventory, and vendor coordination.</p><p>• Support HR and leadership with special projects as needed.</p><p>• Maintain a clean, organized, and welcoming reception area.</p><p><br></p>
We are looking for a detail-oriented Office Assistant to join our team in Washington, District of Columbia. As a key member of the office operations, you will handle a variety of administrative tasks to ensure the smooth running of daily activities. This is a long-term contract position ideal for someone with strong organizational skills and a proactive attitude.<br><br>Responsibilities:<br>• Receive and distribute mail and deliveries promptly to the appropriate individuals.<br>• Scan and send documents electronically to ensure timely communication.<br>• Prepare outgoing mail, FedEx shipments, and courier packages as needed.<br>• Set up conference rooms for meetings and arrange group lunches when necessary.<br>• Welcome visitors and escort them professionally to designated offices or conference rooms.<br>• Address inquiries from staff, clients, vendors, and office guests in a courteous manner.<br>• Restock office and kitchen supplies while maintaining inventory levels.<br>• Assist with general administrative tasks to support office operations.
<p>We are looking for a detail-oriented Project Assistant for a one-day assignment in Oxford, Pennsylvania. In this role, you will support a Media/Advertising company by coordinating promotional efforts and ensuring project tasks are completed efficiently. This position offers an opportunity to contribute to a dynamic and creative environment.</p><p><br></p><p>Responsibilities:</p><p>• Arrange promotional materials, including banners and brochures, to support marketing initiatives.</p><p>• Track and log hours and travel details to maintain accurate project records.</p><p>• Capture high-quality photographs for use in promotional campaigns and documentation.</p><p>• Collaborate with team members to ensure projects are executed according to schedule.</p><p>• Provide administrative support to streamline project operations and communication.</p><p>• Assist in sales-related activities, including preparing materials and client follow-ups.</p><p>• Deliver exceptional customer service to internal and external stakeholders.</p><p>• Use Outlook and Word to manage correspondence and documentation effectively.</p>
<p>We are seeking a professional and reliable Receptionist to be the welcoming face at our client’s corporate office located in Bethesda, MD. The Receptionist plays a key role in creating a positive first impression, supporting office operations, and ensuring smooth day-to-day front desk management. This position is full time from Monday to Friday onsite. You will be reporting to the Office Manager/HR.</p><p>Key Responsibilities</p><p>• Greet visitors, clients, and employees with professionalism and courtesy.</p><p>• Answer and direct incoming calls, messages, and emails in a timely manner.</p><p>• Manage visitor access and maintain office security by following check-in protocols.</p><p>• Handle incoming and outgoing mail, packages, and deliveries.</p><p>• Schedule and coordinate conference rooms, meetings, and appointments.</p><p>• Provide general administrative support such as filing, data entry, and correspondence.</p><p>• Assist with maintaining office supplies, inventory, and vendor coordination.</p><p>• Support HR and leadership with special projects as needed.</p><p>• Maintain a clean, organized, and welcoming reception area.</p><p><br></p>
<p>We are seeking a professional and service-oriented Evening Concierge to join our client's premier residential community in Bethesda, Md. As the first point of contact for residents and their guests during evening hours, you will ensure a welcoming, secure, and smooth experience while upholding the property’s high standards of hospitality and service.</p><p>Key Responsibilities</p><p>• Greet residents, guests, and visitors with warmth and professionalism, creating a welcoming environment.</p><p>• Manage the front desk and maintain lobby presence throughout the shift.</p><p>• Assist residents with inquiries, directions, reservations, deliveries, and general requests.</p><p>• Coordinate package acceptance, logging, and notifications to residents.</p><p>• Monitor property access, verify visitors, and enforce building security protocols.</p><p>• Handle incoming calls, messages, and emails in a timely and courteous manner.</p><p>• Maintain accurate shift logs, incident reports, and records of resident interactions.</p><p>• Support property management team with administrative tasks as assigned.</p><p>• Respond promptly to emergencies or resident concerns and communicate with appropriate staff or emergency services.</p><p>• Assist with vendor and contractor check-ins, ensuring proper authorization and compliance with property policies.</p><p><br></p>
We are seeking a detail oriented and reliable Receptionist to be the welcoming face at our client’s corporate office located in Silver Spring, MD. The Receptionist plays a key role in creating a positive first impression, supporting office operations, and ensuring smooth day-to-day front desk management. This position is permanent from Monday to Friday onsite. You will be reporting to the Office Manager/HR. Key Responsibilities • Greet visitors, clients, and employees with professionalism and courtesy. • Answer and direct incoming calls, messages, and emails in a timely manner. • Manage visitor access and maintain office security by following check-in protocols. • Handle incoming and outgoing mail, packages, and deliveries. • Schedule and coordinate conference rooms, meetings, and appointments. • Provide general administrative support such as filing, data entry, and correspondence. • Assist with maintaining office supplies, inventory, and vendor coordination. • Support HR and leadership with special projects as needed. • Maintain a clean, organized, and welcoming reception area.
<p>We are seeking a professional and reliable Receptionist to be the welcoming face at our client’s corporate office located in Hyattsville, MD. The Receptionist plays a key role in creating a positive first impression, supporting office operations, and ensuring smooth day-to-day front desk management. This position is full time from Monday to Friday onsite. You will be reporting to the Office Manager/HR.</p><p>Key Responsibilities</p><p>• Greet visitors, clients, and employees with professionalism and courtesy.</p><p>• Answer and direct incoming calls, messages, and emails in a timely manner.</p><p>• Manage visitor access and maintain office security by following check-in protocols.</p><p>• Handle incoming and outgoing mail, packages, and deliveries.</p><p>• Schedule and coordinate conference rooms, meetings, and appointments.</p><p>• Provide general administrative support such as filing, data entry, and correspondence.</p><p>• Assist with maintaining office supplies, inventory, and vendor coordination.</p><p>• Support HR and leadership with special projects as needed.</p><p>• Maintain a clean, organized, and welcoming reception area.</p><p><br></p>
We are looking for an experienced Project Engineer to join our team in Washington, District of Columbia. In this role, you will work with a variety of Microsoft and cloud technologies to design, implement, and support IT solutions for our clients. The ideal candidate will have strong technical expertise and a proven ability to manage projects effectively while delivering exceptional service.<br><br>Responsibilities:<br>• Administer and troubleshoot Microsoft 365 services, including SharePoint, Teams, Exchange Online, Entra ID, Intune, and related platforms.<br>• Deploy, configure, and manage Azure services such as Azure Compute, Azure Networking, Azure Virtual Desktop, Windows 365, and Entra ID.<br>• Configure and monitor Microsoft Defender to ensure optimal security measures.<br>• Perform application packaging and manage patches for both applications and operating systems.<br>• Support SharePoint migrations, Entra ID migrations, and Microsoft Intune implementations, including Mobile Device Management.<br>• Set up, manage, and maintain firewalls, network switches, and wireless access points (WAPs).<br>• Assist in onboarding new clients by implementing IT solutions tailored to their needs.<br>• Monitor for security incidents, recommend remediation actions, and implement solutions.<br>• Draft, edit, and interpret IT policies and procedural documentation.<br>• Provide help desk support as needed to ensure seamless client operations.
<p>We’re seeking an organized and mission-driven Membership Specialist to support member engagement, retention, and outreach efforts for a National Association. This role plays a key part in ensuring members have a positive experience while helping the organization achieve its growth and community impact goals. This is a hybrid opportunity after training is completed onsite at the client's location.</p><p>Key Responsibilities:</p><p>• Manage the full membership lifecycle, including onboarding, renewals, invoicing, and record maintenance.</p><p>• Serve as the primary point of contact for member inquiries, providing exceptional service and timely follow-up.</p><p>• Maintain accurate and up-to-date member data in the organization’s CRM or database system.</p><p>• Support membership campaigns, events, and outreach initiatives to attract new members and increase engagement.</p><p>• Prepare membership reports and analyze data to identify trends in retention and participation.</p><p>• Collaborate with the communications and marketing teams to develop materials, newsletters, and outreach content for members.</p><p>• Coordinate with finance and operations teams on membership billing, payments, and reporting.</p><p>• Assist with event registration and onsite member engagement activities as needed.</p><p><br></p>
<p>We are seeking a professional and reliable Receptionist to be the welcoming face at our client’s corporate office located in Rockville, MD. The Receptionist plays a key role in creating a positive first impression, supporting office operations, and ensuring smooth day-to-day front desk management. This position is full time from Monday to Friday onsite. You will be reporting to the Office Manager/HR.</p><p>Key Responsibilities</p><p>• Greet visitors, clients, and employees with professionalism and courtesy.</p><p>• Answer and direct incoming calls, messages, and emails in a timely manner.</p><p>• Manage visitor access and maintain office security by following check-in protocols.</p><p>• Handle incoming and outgoing mail, packages, and deliveries.</p><p>• Schedule and coordinate conference rooms, meetings, and appointments.</p><p>• Provide general administrative support such as filing, data entry, and correspondence.</p><p>• Assist with maintaining office supplies, inventory, and vendor coordination.</p><p>• Support HR and leadership with special projects as needed.</p><p>• Maintain a clean, organized, and welcoming reception area.</p><p><br></p>
<p>We’re seeking an organized and mission-driven Membership Specialist to support member engagement, retention, and outreach efforts for a National Association. This role plays a key part in ensuring members have a positive experience while helping the organization achieve its growth and community impact goals. This is a hybrid opportunity after training is completed onsite at the client's location.</p><p>Key Responsibilities:</p><p>• Manage the full membership lifecycle, including onboarding, renewals, invoicing, and record maintenance.</p><p>• Serve as the primary point of contact for member inquiries, providing exceptional service and timely follow-up.</p><p>• Maintain accurate and up-to-date member data in the organization’s CRM or database system.</p><p>• Support membership campaigns, events, and outreach initiatives to attract new members and increase engagement.</p><p>• Prepare membership reports and analyze data to identify trends in retention and participation.</p><p>• Collaborate with the communications and marketing teams to develop materials, newsletters, and outreach content for members.</p><p>• Coordinate with finance and operations teams on membership billing, payments, and reporting.</p><p>• Assist with event registration and onsite member engagement activities as needed.</p><p><br></p>
<p>We’re seeking an organized and mission-driven Membership Specialist to support member engagement, retention, and outreach efforts for a National Association. This role plays a key part in ensuring members have a positive experience while helping the organization achieve its growth and community impact goals. This is a hybrid opportunity after training is completed onsite at the client's location.</p><p>Key Responsibilities:</p><p>• Manage the full membership lifecycle, including onboarding, renewals, invoicing, and record maintenance.</p><p>• Serve as the primary point of contact for member inquiries, providing exceptional service and timely follow-up.</p><p>• Maintain accurate and up-to-date member data in the organization’s CRM or database system.</p><p>• Support membership campaigns, events, and outreach initiatives to attract new members and increase engagement.</p><p>• Prepare membership reports and analyze data to identify trends in retention and participation.</p><p>• Collaborate with the communications and marketing teams to develop materials, newsletters, and outreach content for members.</p><p>• Coordinate with finance and operations teams on membership billing, payments, and reporting.</p><p>• Assist with event registration and onsite member engagement activities as needed.</p><p><br></p>
<p>Industry-leading company seeks a Director of Customer Experience with proven expertise in customer experience, customer service, customer success and leadership. As the Director of Customer Experience, you will oversee the proper operations of the customer service department and ensure customers are receiving timely, accurate and professional service. This candidate will also monitor target revenues, implement sales strategies, create annual department budgets and forecast, manage department expenses, handle employee performance reviews, direct data management, develop and implement customer service policies, prepare monthly tracking reports, draft internal correspondence, maintain customer records, and assist other departments as needed for customer service functions. The ideal candidate for this role should have corporate customer service experience, strong multi-tasking capabilities, and excellent problem-solving skills.</p><p><br></p><p>What you get to do everyday</p><p>· Account/Database Management</p><p>· Order Management</p><p>· Resolve customer inquiries/billing disputes</p><p>· Develop and implement customer service strategies</p><p>· Oversee training and research programs</p><p>· Collaborate cross-functionally with other departments</p><p>· Troubleshoot data performance inquiries</p><p>· Train, Coach, and Mentor Customer Service Team</p>
<p>We are seeking a detail-oriented and professional Commercial Leasing Administrative Assistant to support our client's property management and leasing team at a premier commercial real estate office in Gaithersburg, MD. This role is essential in ensuring smooth operations, exceptional client service, and effective coordination of leasing activities.</p><p>Key Responsibilities</p><p>• Serve as the first point of contact for tenants, prospective tenants, and visitors; provide professional customer service in person, over the phone, and via email.</p><p>• Support the leasing team with preparing, editing, and maintaining lease agreements, renewals, and other related documents.</p><p>• Coordinate scheduling of property tours, inspections, and meetings with tenants, brokers, and vendors.</p><p>• Manage tenant files, lease records, and databases, ensuring accuracy and compliance with company standards.</p><p>• Assist with lease abstracting, rent rolls, and reporting for internal review.</p><p>• Provide administrative support including calendar management, expense reporting, and document preparation.</p><p>• Collaborate with property management staff to ensure tenant satisfaction and operational efficiency.</p><p><br></p>
<p>Emerging services company seeks an Order Management Specialist with client facing experience. As the Order Management Specialist, you will create customer accounts, input orders, and provide order confirmations including the estimated time of shipment. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday:</p><ul><li>Set up new customer accounts within SAP.</li><li>Input and manage both new and existing orders in SAP.</li><li>Acknowledge receipt of purchase orders (POs) and provide order confirmations within 48 hours.</li><li>Collaborate with the purchasing team and utilize SAP functionality to identify product-specific lead times.</li><li>Communicate estimated shipping dates and send order confirmations to customers.</li><li>Prepare and issue Proforma Invoices for customers.</li><li>Check stock availability and communicate lead times as needed.</li><li>Cross-check part numbers to ensure accuracy on customer purchase orders.</li><li>Verify and confirm correct pricing details on customer purchase orders.</li></ul>
We are looking for a dedicated Human Resources (HR) Assistant to join a reputable food manufacturer in Baltimore, Maryland. This long-term contract position offers the opportunity to contribute to essential HR functions while working in a collaborative and dynamic environment. The role requires a proactive approach and a commitment to delivering outstanding administrative support and customer service.<br><br>Responsibilities:<br>• Facilitate onboarding processes, ensuring all new employee documentation is completed accurately and promptly.<br>• Manage I-9 compliance and maintain employee records in adherence to company policies and legal standards.<br>• Coordinate HR-related events, including planning and logistical support.<br>• Perform data entry tasks and maintain HR systems for efficient record management.<br>• Provide administrative support to HR operations, including scheduling, correspondence, and general office duties.<br>• Handle Kronos system operations, including timekeeping and payroll data entry.<br>• Utilize SAP and other HRIS platforms to manage employee information and reporting.<br>• Ensure compliance with organizational policies and procedures in all HR activities.<br>• Serve as a point of contact for employee inquiries and provide exceptional customer service.<br>• Collaborate with team members to improve HR processes and enhance efficiency.
