We are looking for a skilled and dependable Customer Service Representative II to join our team in Baltimore, Maryland. This is a long-term contract position that requires exceptional communication abilities, a customer-focused mindset, and the ability to handle inquiries efficiently. The role involves assisting callers and staff while maintaining a detail-oriented and solutions-oriented approach.<br><br>Responsibilities:<br>• Respond promptly to inbound and outbound calls, addressing customer inquiries with clarity and a detail-oriented approach.<br>• Assist with order entry processes, ensuring accuracy and attention to detail.<br>• Provide empathetic and patient customer service, aiming to resolve issues effectively and ensure satisfaction.<br>• Maintain consistent attendance and reliability, contributing to a high-functioning team environment.<br>• Collaborate with internal staff to address concerns and provide solutions in a timely manner.<br>• Demonstrate flexibility in scheduling to accommodate varying business hours and needs.<br>• Travel to the specified location as required, ensuring availability to meet onsite responsibilities.<br>• Uphold company standards for communication and conduct while engaging with customers and team members.
<p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>· Fulfill customer inquiries</p><p>· Order/Vendor Management</p><p>· Build strong customer relationships</p><p>· Process Improvement</p><p>· Sales Support</p><p>· Maintain customer records</p><p>· Delivery Tracking</p><p>· Follow-up with all customer correspondence via phone and email</p><p>· Ability to transfer documentation into a Paperless Environment</p>
<p>We are looking for a dedicated Personal Lines Customer Service Representative to join our client in the Lancaster, Pennsylvania area. This role involves assisting clients with their insurance needs, ensuring efficient service, and maintaining compliance with agency and carrier policies. The ideal candidate will thrive in a collaborative environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to the service assistant by managing client tasks from the Personal Lines service inbox.</p><p>• Assist clients with filing auto and home insurance claims and address billing inquiries.</p><p>• Update payment plans and follow up on property inspections to ensure compliance with agency processes.</p><p>• Write and review policies for existing clients, adhering to underwriting guidelines and completing necessary checklists.</p><p>• Conduct policy reviews, identify opportunities for cross-selling or upselling, and work to retain existing client policies.</p><p>• Record customer interactions in the agency management system.</p><p>• Organize daily priorities using desk management standards and maintain a streamlined workflow.</p><p>• Collaborate with the Personal Lines Sales and Service teams to achieve shared goals and enhance customer satisfaction.</p><p>• Build positive relationships with carrier personnel to ensure smooth operations.</p>
<p>The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner.</p><p> This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training</p><p> </p><p> </p><p> </p>
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
<p>The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner.</p><p> This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training</p><p> </p><p> </p>
We are in search of a Customer Support Manager to join our team in UPPER CHICHESTER, Pennsylvania. The role entails overseeing customer service operations, ensuring customer satisfaction, and maintaining a high-quality support team. The successful candidate will be expected to manage customer inquiries, monitor performance, and continuously improve our customer service procedures.<br><br>Responsibilities:<br><br>• Supervise the daily operations of the customer support team to ensure efficiency and customer satisfaction.<br>• Train new team members on our customer service policies and best practices.<br>• Maintain open lines of communication, acting as the escalation point for complex customer inquiries or complaints.<br>• Regularly review customer interactions for quality assurance and identify areas for improvement.<br>• Keep the team updated on changes to company products and services.<br>• Develop and maintain knowledge-based documents, such as frequently asked questions and procedure manuals.<br>• Identify and recommend improvements to our customer service procedures to senior management.<br>• Support both internal and external customers as needed.<br>• Ensure all customer inquiries and issues are resolved promptly and professionally.<br>• Monitor team performance and conduct regular quality control to minimize errors. <br><br>Note: This role requires proficiency in Salesforce Configuration and other listed skills such as Account Reconciliation, Accounts Payable (AP), Accounts Receivable (AR), Billing, Data Entry, Invoice Processing, Microsoft Excel, Oracle, QuickBooks, SAP, and Customer Service.
<p>A well-known credit union is seeking multiple Customer Service Representatives to assist their call center! </p><p><br></p><p>Essential Duties and Responsibilities:</p><p><br></p><p>• Handle a large volume of inbound and outbound telephone calls while providing courteous and personal service. </p><p>• Take ownership of every member interaction supporting first call resolution. </p><p>• Provide accurate, valid and complete information by using the correct procedures and available tools. </p><p>• Follow communication procedures, guidelines and policies. </p><p>• Handle member complaints, providing appropriate solutions. </p><p>• Adhere to established security procedures when verifying members prior to addressing their call. </p><p>• Carefully review member profile on core data and workflow computer system to reference member sales or service records to identify any previous issues that might assist with resolving their call. </p><p>• Analyze member needs, match services and loan products as needed, and promote automated services. Refer new accounts, new suffixes, and complete applications for automated services based on member needs. </p><p>• Provide detailed information to members on all Credit Union promotions and special account offerings.</p><p>• Respond to members’ questions; resolve both financial and non-financial account discrepancies. </p><p>• Update member records with details of the call and the response. </p><p>• Meet specific, measurable service goals and handle multiple call queues. </p><p>• Adhere to and uphold all policies and procedures of the credit union. </p><p>• Correct errors on member’s accounts; calculate penalties and dividends, when required. </p><p>• Review account memos to ensure they are current and applicable.</p>
<p>Our client in the transportation industry is seeking a highly organized Dispatcher to serve as the primary point of contact. The <strong>Dispatcher</strong> is responsible for coordinating and managing the scheduling and dispatching of personnel, vehicles, or equipment to ensure efficient operations. This role requires excellent communication, organizational, and problem-solving skills to manage logistics, respond to emergencies, and maintain accurate records.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Receive and respond to calls, emails, or messages from customers, drivers, or field staff.</li><li>Schedule and dispatch drivers, service technicians, or delivery personnel according to priorities and availability.</li><li>Monitor the location and status of vehicles or staff using dispatching software or GPS tracking systems.</li><li>Communicate with drivers or field personnel to provide updates, instructions, and support.</li><li>Maintain accurate records of calls, routes, deliveries, and service activities.</li><li>Handle emergency and non-emergency situations calmly and efficiently.</li><li>Coordinate with other departments (maintenance, customer service, management) to ensure smooth workflow.</li><li>Prepare daily or weekly reports on operations, productivity, and incidents.</li><li>Ensure compliance with company policies, safety regulations, and service standards.</li></ul><p><br></p>
<p>We are looking for a meticulous and organized Mailroom Clerk to join a team in Wilmington NT, Delaware. This position is a Contract to permanent opportunity with a property management group. The ideal candidate will play a key role in handling incoming and outgoing mail, ensuring smooth delivery processes, and maintaining accurate tracking records.</p><p><br></p><p>Responsibilities:</p><p>• Log incoming courier packages and other items into the organization's internal tracking system.</p><p>• Deliver packages promptly to the correct recipients, ensuring urgent items are prioritized.</p><p>• Provide status updates on package deliveries and supply proof of delivery confirmations upon request.</p><p>• Prepare outgoing mail for collection, including necessary documentation for pickups.</p><p>• Receive, process, and distribute incoming and outgoing courier packages efficiently.</p><p>• Manage interoffice pouch services for mail sent between the company's global locations.</p><p>• Sort mail accurately and ensure it is ready for scheduled rounds.</p><p>• Collaborate with team members to maintain seamless mailroom operations.</p><p>• Respond to inquiries related to mail delivery and provide excellent customer service.</p><p>• Maintain a clean and organized mailroom environment.</p>
<p>The Order Entry Specialist is responsible for accurately processing customer orders and maintaining order data within the company’s ERP system. This role supports sales, production, and logistics teams by ensuring timely and error-free order entry and coordination in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Enter and process customer orders accurately in the ERP system</li><li>Review orders for pricing, product specifications, quantities, and delivery requirements</li><li>Coordinate with sales, production, and inventory teams to ensure order accuracy and fulfillment</li><li>Verify customer information, credit terms, and order approvals</li><li>Track order status and communicate updates to internal teams and customers</li><li>Process order changes, cancellations, and returns as needed</li><li>Maintain accurate customer and order records</li><li>Assist with shipping documentation, and reporting</li><li>Identify and resolve order discrepancies or data entry errors</li><li>Support continuous improvement of order management processes</li></ul><p><br></p>
<p>We are looking for a detail-oriented and friendly Receptionist to join our team in Greenbelt, Maryland. This Contract to permanent position offers an excellent opportunity for individuals with strong communication and organizational skills to contribute to a dynamic workplace. The ideal candidate will have experience managing multi-line phone systems and a welcoming demeanor to ensure smooth interactions with clients and visitors. Apply today and contact Grace Nowlin for additional details at (202) 998-8423.</p><p><br></p><p>Responsibilities:</p><p>• Manage and operate a multi-line phone system to ensure calls are answered promptly and efficiently.</p><p>• Greet visitors and clients warmly while directing them to the appropriate personnel or department.</p><p>• Handle incoming calls courteously, providing accurate information or transferring calls as necessary.</p><p>• Maintain a clean and organized reception area to create a positive first impression.</p><p>• Assist with basic administrative duties such as filing, data entry, and scheduling appointments.</p><p>• Ensure messages are accurately recorded and delivered to the intended recipients.</p><p>• Collaborate with team members to support office operations and streamline communication.</p><p>• Perform part-time receptionist duties as required, ensuring flexibility and adaptability to business needs.</p><p>• Uphold confidentiality and integrity in interactions with clients and staff.</p><p>• Provide excellent customer service to enhance the overall client experience.</p>
Senior Accounts Receivable Coordinator <br> $75,000–$95,000 | permanent | Hybrid (if applicable) <br> A growing and well-established organization with over $240MM in revenue is seeking a Senior Accounts Receivable Coordinator to join its finance team. This role is ideal for a detail-oriented AR detail oriented who brings strong ownership of the receivables process, enjoys collaborating cross-functionally, and is comfortable handling complex customer accounts. <br> This position plays a critical role in maintaining healthy cash flow, improving collections, and supporting accurate financial reporting. <br> Position Overview <br> The Senior Accounts Receivable Coordinator will oversee the full AR lifecycle, including invoicing, collections, cash application, dispute resolution, and reporting. This role works closely with accounting leadership, sales, and customer service teams to ensure timely payment and strong customer relationships. <br> Key Responsibilities <br> Manage and oversee the full accounts receivable cycle Prepare and issue accurate customer invoices in a timely manner Lead collection efforts, including outreach to customers and resolution of outstanding balances Apply cash receipts and reconcile customer accounts Investigate and resolve billing discrepancies and customer disputes Monitor AR aging reports and proactively address delinquent accounts Assist with month-end close activities related to AR Ensure compliance with internal controls, policies, and procedures Support process improvements to enhance efficiency and accuracy Provide AR reporting and insights to accounting leadership <br> Qualifications <br> 5+ years of progressive accounts receivable experience Strong understanding of AR processes, cash application, and collections Experience working with complex or high-volume customer accounts Proficiency in Excel (pivot tables, VLOOKUP/XLOOKUP preferred) Experience with ERP systems such as NetSuite, SAP, Oracle, or similar Excellent communication and customer service skills Strong attention to detail and ability to manage multiple priorities Ability to work independently and take ownership of responsibilities <br> Compensation & Benefits <br> Competitive salary range of $75,000–$95,000, based on experience Comprehensive benefits package (medical, dental, vision, 401(k), PTO, etc.) Stable work environment with growth opportunities If you are an experienced AR detail oriented who enjoys taking ownership, driving results, and contributing to a collaborative finance team, we’d love to hear from you. <br> <br> Apply today to take the next step in your accounting career.
We are looking for an organized and friendly Receptionist to join our team in Baltimore, Maryland on a contract basis. This role will require you to be the first point of contact for visitors, ensuring a welcoming and detail-oriented environment. The position will last for at least two weeks and is a great opportunity to contribute to the operations of a housing association.<br><br>Responsibilities:<br>• Greet and assist visitors as the first point of contact, providing a positive and detail-oriented experience.<br>• Answer and direct phone calls, ensuring inquiries are handled promptly and accurately.<br>• Maintain the reception area, ensuring it is neat, organized, and welcoming.<br>• Manage incoming and outgoing correspondence, including mail and email.<br>• Assist with administrative tasks such as data entry and document preparation.<br>• Coordinate with team members to ensure smooth daily operations.<br>• Provide support in scheduling appointments and meetings as needed.<br>• Ensure compliance with organizational policies and procedures in all interactions.<br>• Handle any additional tasks to support the housing association's operations during the contract period.
<p>We are looking for a dedicated and organized Administrative Assistant to join our team in Wilmington, Delaware. In this role, you will be responsible for ensuring smooth daily operations, providing exceptional support to visitors, and managing critical administrative tasks. This is a part-time contract position, offering an opportunity to contribute to a welcoming and detail-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Answer incoming phone calls courteously, addressing inquiries and redirecting calls as necessary.</p><p>• Welcome visitors and guests, ensuring a friendly and secure environment while assisting them with their needs.</p><p>• Create and edit memos, flyers, and other materials using Microsoft Office applications, ensuring accuracy and attention to detail.</p><p>• Maintain and update records, event calendars, and schedules to support efficient operations.</p><p>• Keep the reception area tidy and organized, promoting a detail-oriented atmosphere.</p><p>• Manage supplies needed for office tasks and flyer production, placing orders as required.</p><p>• Provide proofreading and editing support to enhance the quality of written materials.</p><p>• Assist with email correspondence and other communication tasks to ensure timely responses.</p><p>• Support scheduling and appointment management to optimize workflow.</p>
<p>Emerging services company seeks an Order Management Specialist with client facing experience. As the Order Management Specialist, you will create customer accounts, input orders, and provide order confirmations including the estimated time of shipment. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday:</p><ul><li>Set up new customer accounts within SAP.</li><li>Input and manage both new and existing orders in SAP.</li><li>Acknowledge receipt of purchase orders (POs) and provide order confirmations within 48 hours.</li><li>Collaborate with the purchasing team and utilize SAP functionality to identify product-specific lead times.</li><li>Communicate estimated shipping dates and send order confirmations to customers.</li><li>Prepare and issue Proforma Invoices for customers.</li><li>Check stock availability and communicate lead times as needed.</li><li>Cross-check part numbers to ensure accuracy on customer purchase orders.</li><li>Verify and confirm correct pricing details on customer purchase orders.</li></ul>
<p>Industry-leading company seeks a Director of Customer Experience with proven expertise in customer experience, customer service, customer success and leadership. As the Director of Customer Experience, you will oversee the proper operations of the customer service department and ensure customers are receiving timely, accurate and professional service. This candidate will also monitor target revenues, implement sales strategies, create annual department budgets and forecast, manage department expenses, handle employee performance reviews, direct data management, develop and implement customer service policies, prepare monthly tracking reports, draft internal correspondence, maintain customer records, and assist other departments as needed for customer service functions. The ideal candidate for this role should have corporate customer service experience, strong multi-tasking capabilities, and excellent problem-solving skills.</p><p><br></p><p>What you get to do everyday</p><p>· Account/Database Management</p><p>· Order Management</p><p>· Resolve customer inquiries/billing disputes</p><p>· Develop and implement customer service strategies</p><p>· Oversee training and research programs</p><p>· Collaborate cross-functionally with other departments</p><p>· Troubleshoot data performance inquiries</p><p>· Train, Coach, and Mentor Customer Service Team</p>
<p><br></p><p>Responsibilities:</p><p>• Perform general administrative tasks to support daily office operations.</p><p>• Coordinate facilities-related issues, including liaising with the landlord for maintenance and repairs.</p><p>• Manage meeting room scheduling, setup, and AV equipment troubleshooting.</p><p>• Provide recommendations and assistance with local attractions, transportation, and reservations.</p><p>• Ensure high standards of customer service in all interactions.</p><p>• Monitor and maintain office supplies and equipment to ensure functionality.</p><p>• Support tenant and guest needs, addressing concerns promptly and efficiently.</p><p>• Collaborate with team members and management to improve office processes.</p><p>• Organize and oversee logistics for events and meetings.</p><p>• Maintain a clean and organized workspace to promote a positive office environment.</p>
<p>Robert Half has partnered with a high-quality service provider on their search for a success-driven, Commercial Pest Control Salesperson who can serve as a trusted advisor and help maintain safe, sanitary, and compliant environments. This candidate will develop and build strong business relationships, manage customer inquiries, resolve complaints, create revenue generating growth opportunities, research product abilities/services, and ensure complete customer satisfaction and professional customer support. The ideal candidate for this role must be detail-oriented, organized, possess great problem-solving skills, and has excellent verbal and written communication skills.</p><p><br></p><p>What you get to do everyday</p><ul><li>Prospect, identify, and develop new commercial accounts</li><li>Conduct site inspections to assess customer needs</li><li>Build and maintain strong customer relationships</li><li>Meet or exceed monthly and annual sales targets and performance metrics</li><li>Negotiate contract terms and conditions</li><li>Maintain accurate records of sales activities, pipeline, and client interactions</li><li>Stay knowledgeable about industry trends and regulatory requirements</li><li>Identify new sales strategies to increase revenue goals</li><li>Assist with ad hoc projects as needed</li></ul>
<p><strong>Position Overview</strong></p><p>We are seeking a <strong>part-time Garnishment Assistant</strong> to support a growing Garnishment practice with a law firm in downtown Baltimore. This role offers hands-on experience working with Garnishment Counsel, clients, and other stakeholders to manage and process garnishment orders. Ideal candidates are detail-oriented, deadline-driven, and effective communicators who take pride in accuracy and collaboration.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Review and enter new case information into the database.</li><li>Draft answers for all no-asset cases; review and auto-import into NetDocs document management system.</li><li>E-file and mail answers for no-asset cases.</li><li>Scan and approve cases in NetDocs.</li><li>Handle incoming calls from clients’ customers, outside attorneys, and courts.</li><li>Perform administrative tasks, including adding case information to the database.</li><li>Maintain in-office presence for team collaboration and document review prior to court filing.</li><li>Open, sort, and distribute department mail.</li></ul>
<p>The Admissions Coordinator supports the admissions office by coordinating application processes, maintaining applicant records, and providing administrative and customer service support to prospective students. This role works closely with admissions counselors, faculty, and university staff to ensure a smooth and efficient admissions experience.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Coordinate and process student applications and supporting documents</li><li>Maintain accurate applicant records in the university’s student information system (SIS) or CRM</li><li>Communicate with prospective students regarding application requirements, deadlines, and status updates</li><li>Schedule interviews, campus visits, information sessions, and admissions events</li><li>Support admissions counselors with recruitment and outreach activities</li><li>Review applications for completeness and compliance with university policies</li><li>Assist with data reporting, tracking, and admissions metrics</li><li>Respond to inquiries via phone, email, and in person</li><li>Ensure compliance with FERPA and institutional policies</li><li>Collaborate with academic departments and student services offices</li></ul><p><br></p>
<p>Our Delaware based client is seeking a Corporate Paralegal to support the in-house Legal Counsel/Chief Ethics Officer by managing a wide range of legal and compliance tasks. Responsibilities span compliance, governance, ethics, contracts, policies, litigation, FOIA requests, leases, employment, procurement, and environmental issues. Help translate legal concepts into actionable tasks and ensure legal requirements are met efficiently.</p><p><br></p><p>This role is onsite in New Castle, DE 5 days per week - then will move to a hybrid schedule.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>- Draft, review, and edit contracts, agreements, leases, resolutions, policies, and correspondence.</p><p>- Conduct legal research and analyze factual/legal issues.</p><p>- Review and update standard agreements, flagging concerns.</p><p>- Manage workflows and databases for contracts, e-billing, and compliance.</p><p>- Triage and streamline incoming work for legal counsel; communicate on their behalf and manage delegated assignments.</p><p>- Prepare statistics, charts, graphs, and summaries as needed.</p><p>- Perform administrative tasks: maintain calendars, schedule meetings, take minutes, route mail, and compose correspondence.</p><p>- Provide support to the Executive Director and Board as needed.</p><p>- Ensure high levels of customer service and professionalism.</p><p><br></p><p>Required Skills & Abilities:</p><p><br></p><p>- Proficient in legal research, writing, and document preparation.</p><p>- Strong communication, analysis, and problem-solving skills.</p><p>- Excellent multi-tasking, organization, and attention to detail.</p><p>- Ability to work independently and collaboratively.</p><p>- Comfortable with Office 365, DocuSign, Lexis/Nexis, PACER, and contract management platforms.</p><p>- Uphold ethical standards, integrity, and discretion.</p><p>- Notary Commission in NJ and DE, or ability to obtain.</p><p>- Valid driver’s license.</p><p><br></p><p>Education & Experience:</p><p><br></p><p>- Associate’s degree required, Bachelor’s preferred.</p><p>- Minimum 3 years of relevant paralegal experience.</p><p>- Certification from ABA-approved paralegal program required.</p><p>- In-house legal department experience preferred.</p><p>- Experience in real estate or contract law preferred.</p>
<p>We are looking for an experienced Accounts Receivable / Collections Specialist to join our client in Red Lion, Pennsylvania. In this role, you will play a critical part in managing financial transactions, ensuring timely payments, and maintaining strong relationships with clients. The position will be fully responsible for the AR/Collections while also supporting the accounting team with payroll, accounts payable and administrative responsibilities.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage accounts receivable processes to ensure accurate and timely financial records.</p><p>• Conduct commercial collections activities to recover outstanding balances while maintaining strong client relationships.</p><p>• Process cash applications, including verifying and reconciling payments against invoices.</p><p>• Handle billing functions, ensuring invoices are issued promptly and correctly.</p><p>• Monitor account balances and proactively address discrepancies or overdue payments.</p><p>• Collaborate with internal teams to resolve payment disputes and improve collection strategies.</p><p>• Prepare detailed reports on accounts receivable status and collection efforts.</p><p>• Maintain compliance with company policies and applicable financial regulations.</p><p>• Provide exceptional customer service throughout the collections process.</p><p><br></p>
<p>Robert Half has partnered with a thriving global company on their search for an experienced Credit Specialist. We are looking for a candidate who can identify and monitor overdue payments, report collection activity, arrange debt payoffs, and resolve billing and customer credit issues. This Credit Specialist will also process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>• Create and maintain credit history records</p><p>• Assist with administrative activities</p><p>• Document daily collection activity</p><p>• Assist with ACH transactions</p><p>• Complete collection effort calls</p><p>• Daily Cash Applications</p><p>• Access and analyze credit worthiness</p><p>• Identify delinquent accounts</p><p>• Perform payment reconciliations</p><p>• Assist customer service department</p><p>• Prepare monthly customer statements</p><p>• Develop and schedule payment plans</p>
<p>We have partnered with a global leader on their search for an organized Sales Support Administrator with strong administrative skills. As the Sales Support Administrator, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate the onboarding process for new sales team members, ensuring they are equipped with necessary resources.</p><p>• Oversee the administration of the U.S. fleet program, including maintaining accurate records and compliance.</p><p>• Update and manage territory assignments and employee data to support sales operations.</p><p>• Collaborate with the events team to coordinate attendee lists and deliverables for various events.</p><p>• Handle multiple projects and tasks simultaneously, ensuring timely completion and quality results.</p><p>• Develop a comprehensive understanding of team priorities and ongoing projects to provide effective support.</p><p>• Perform general administrative duties, including data entry and document management, as required.</p><p>• Process invoices and manage accounts payable and receivable in alignment with company procedures.</p>
