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114 results for Customer Service in Edgewood, MD

Customer Service Representative
  • Wilmington, DE
  • onsite
  • Temporary / Contract
  • 19.00 - 19.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join a team in Wilmington, Delaware. This is a long-term contract position offering the opportunity to assist customers with inquiries and claims related to unclaimed property. The ideal candidate will thrive in a fast-paced, customer-focused environment while delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound customer calls regarding unclaimed property inquiries and provide timely assistance.</p><p>• Offer updates on claim statuses and guide customers through required documentation.</p><p>• Assist claimants in navigating the online system and filing their claims accurately.</p><p>• Search for and create claims within the company’s proprietary database system.</p><p>• Perform accurate data entry and ensure compliance with established client procedures.</p><p>• Review and analyze documentation to determine rightful ownership of claims.</p><p>• Maintain detailed notes for each customer interaction in the claims database.</p><p>• Escalate complex issues or concerns to management as necessary.</p><p>• Identify and report discrepancies, patterns, or potential issues to supervisors.</p><p>• Support additional administrative tasks and contribute to special projects as assigned.</p>
  • 2026-04-09T19:04:23Z
Customer Service Representative
  • New Castle, DE
  • onsite
  • Temporary to Hire
  • 18.00 - 20.00 USD / Hourly
  • <p>We are looking for a bilingual Customer Service Representative to join a team in New Castle, Delaware. This Contract to permanent position offers an opportunity to provide top-notch service to clients in both English and Spanish. The role involves a range of responsibilities, including addressing customer inquiries, managing orders, and coordinating shipping processes, all while maintaining a detail-oriented and customer-focused approach.</p><p><br></p><p>Responsibilities:</p><p>• Assist customers by responding promptly to inquiries, concerns, and requests in both English and Spanish.</p><p>• Resolve customer issues effectively, ensuring a high level of satisfaction.</p><p>• Process and verify customer orders, ensuring all details are accurate and complete.</p><p>• Coordinate schedules and provide timely delivery updates to clients.</p><p>• Support dispatching and scheduling activities to optimize daily operations.</p><p>• Maintain organized and accurate records of customer interactions, orders, and documentation.</p><p>• Verify documents to ensure compliance with company procedures and policies.</p><p>• Communicate efficiently with internal teams, including operations and dispatch, to address customer needs.</p><p>• Contribute to billing processes by verifying charges and ensuring accuracy.</p>
  • 2026-04-16T17:24:09Z
Customer Support Specialist
  • Hyattsville, MD
  • onsite
  • Temporary / Contract
  • 18.00 - 20.00 USD / Hourly
  • <p>We are seeking a Customer Support Specialist to provide exceptional service to customers by responding to inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator, problem-solver, and team player who thrives in a fast-paced environment. Based on general knowledge. The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training.</p><p><br></p><p> Responsibilities:</p><p> • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p> • Troubleshoot and resolve product or service issues effectively.</p><p> • Document customer interactions and resolutions in CRM software.</p><p> • Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p> • Identify opportunities for process improvement based on customer feedback.</p><p> </p><p> </p><p> </p><p> </p><p><br></p>
  • 2026-04-28T19:53:42Z
Customer Support Specialist
  • Bethesda, MD
  • onsite
  • Temporary / Contract
  • 18.00 - 20.00 USD / Hourly
  • <p>We are seeking a Customer Support Specialist to deliver excellent service by assisting customers with inquiries, resolving issues, and ensuring a positive overall experience. The ideal candidate is professional, empathetic, detail-oriented, and comfortable working in a fast-paced environment.</p><p>Responsibilities:</p><p>• Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p>• Troubleshoot and resolve product or service issues effectively.</p><p>• Document customer interactions and resolutions in CRM software.</p><p>• Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p>• Identify opportunities for process improvement based on customer feedback.</p><p><br></p>
  • 2026-04-28T20:03:43Z
Customer Support Specialist
  • Silver Spring, MD
  • onsite
  • Temporary / Contract
  • 18.00 - 20.00 USD / Hourly
  • <p>We are seeking a Customer Support Specialist to provide exceptional service to customers by responding to inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator, problem-solver, and team player who thrives in a fast-paced environment. Based on general knowledge.</p><p><br></p><p>Responsibilities:</p><p> • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p> • Troubleshoot and resolve product or service issues effectively.</p><p> • Document customer interactions and resolutions in CRM software.</p><p> • Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p> • Identify opportunities for process improvement based on customer feedback.</p><p> </p><p> </p>
  • 2026-04-28T20:18:40Z
Collections Specialist
  • Wilmington Nt, DE
  • onsite
  • Temporary to Hire
  • 22.00 - 22.00 USD / Hourly
  • <p>We are looking for a highly motivated Collections Specialist to join a team in Wilmington NT, Delaware. This is a Contract-to-permanent position designed for professionals with a strong background in collections and customer service, particularly in fast-paced call center environments. If you have a passion for resolving billing issues and ensuring positive customer interactions, this role will be an excellent fit.</p><p><br></p><p>Responsibilities:</p><p>• Manage and execute collection processes to recover outstanding debts efficiently.</p><p>• Maintain accurate records of billing activities and payment statuses.</p><p>• Communicate effectively with customers to resolve account discrepancies and payment concerns.</p><p>• Utilize Microsoft Excel to analyze data, track collections, and prepare reports.</p><p>• Collaborate with internal teams to address customer inquiries and provide solutions.</p><p>• Ensure compliance with company policies and regulatory requirements during collection activities.</p><p>• Handle high volumes of customer calls professionally and courteously.</p><p>• Proactively identify and implement process improvements to enhance collections efficiency.</p><p>• Monitor and report on credit-related issues impacting collections.</p><p>• Build and maintain positive relationships with customers to foster long-term satisfaction.</p>
  • 2026-04-13T13:18:44Z
E-Commerce Specialist
  • Avondale, PA
  • onsite
  • Permanent / Full Time
  • 60000.00 - 70000.00 USD / Yearly
  • We are looking for an E-Commerce Specialist to play a pivotal role in supporting our growing operations in Avondale, Pennsylvania. In this hands-on position, you will contribute to the efficient management of e-commerce marketplaces, logistics, systems, and customer service, all while driving process improvements and organizational success. This is an excellent opportunity for someone eager to learn, take initiative, and grow within a dynamic environment.<br><br>Responsibilities:<br>• Manage Amazon Seller Central tasks, including product listings, SKU updates, and resolving any account-related issues.<br>• Monitor account health and address support cases or tickets promptly.<br>• Maintain accurate product data, inventory records, and backend organization to ensure operational efficiency.<br>• Coordinate shipping workflows and assist with fulfillment operations to meet customer demands.<br>• Process and manage customer returns with accuracy and a high standard of service.<br>• Track inventory and organize physical product storage to streamline logistics.<br>• Set up new employees with laptops, accounts, and other basic technical requirements.<br>• Troubleshoot common technical issues and liaise with external IT resources for resolutions.<br>• Deliver timely and attentive customer support to ensure a positive experience.<br>• Assist leadership with operational tasks, tracking projects, and identifying opportunities to enhance workflows and processes.
  • 2026-04-09T14:38:43Z
Workplace Experience Coordinator
  • Washington, DC
  • onsite
  • Temporary / Contract
  • 24.00 - 26.00 USD / Hourly
  • We are looking for a Workplace Experience Coordinator to join our team on a contract, on-call basis in Washington, District of Columbia. This role focuses on delivering exceptional service and maintaining a detail-oriented demeanor. Ideal candidates will have experience in customer-facing roles, such as luxury hospitality or other service-oriented industries.<br><br>Responsibilities:<br>• Provide front desk and receptionist support, including answering calls and greeting visitors in a courteous manner.<br>• Manage food and beverage arrangements for meetings, including setup and cleanup.<br>• Operate and perform maintenance tasks on coffee machines, ensuring supplies are replenished as needed.<br>• Utilize communication tools such as Slack and Microsoft Office to coordinate tasks and share updates.<br>• Maintain a neat and detail-oriented appearance, adhering to a business-appropriate dress code.<br>• Deliver high-quality customer service, staying calm and confident during busy periods or unexpected challenges.<br>• Assist with clerical duties such as scanning documents and organizing files.<br>• Respond promptly to on-call requests and provide same-day support when required.
  • 2026-04-13T15:38:47Z
Credit/ Collections Supervisor/Manager
  • Lancaster, PA
  • onsite
  • Temporary / Contract
  • 28.50 - 33.00 USD / Hourly
  • <p>We are looking for an experienced Credit/Collections Supervisor/Manager to lead and oversee our accounts receivable operations in Lancaster, Pennsylvania. This long-term contract position offers the opportunity to manage a dedicated team, ensuring efficient collections processes, accurate record-keeping, and strong client relationships. If you have a passion for financial management, a proven track record in leadership, and a commitment to maintaining confidentiality, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and mentor the accounts receivable team, providing guidance, training, and performance evaluations to ensure team success.</p><p>• Oversee the entire collections process, including account assessments, outbound communication, resolving billing disputes, and processing credits or adjustments in a timely and detail-oriented manner.</p><p>• Maintain precise and up-to-date records by documenting all collection activities and monitoring reports within the accounting system.</p><p>• Collaborate with internal and external stakeholders by preparing correspondence, generating detailed reports, and delivering presentations as needed.</p><p>• Analyze accounts to identify delinquency trends and report findings to management with actionable recommendations.</p><p>• Ensure compliance with company policies and confidentiality standards when handling sensitive financial data.</p><p>• Develop and implement strategies to improve collection efficiency and client satisfaction.</p><p>• Address escalated client concerns and work to maintain positive relationships.</p><p>• Perform additional duties and projects as assigned to support departmental goals.</p><p>If interested, please send resume on a word document to Jim.Kirk@Roberthalf com</p>
  • 2026-04-10T11:03:40Z
Order Management Specialist
  • Upper Chichester, PA
  • onsite
  • Permanent / Full Time
  • 40000.00 - 45000.00 USD / Yearly
  • <p>Emerging services company seeks an Order Management Specialist with client facing experience. As the Order Management Specialist, you will create customer accounts, input orders, and provide order confirmations including the estimated time of shipment.  The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday:</p><ul><li>Set up new customer accounts within SAP.</li><li>Input and manage both new and existing orders in SAP.</li><li>Acknowledge receipt of purchase orders (POs) and provide order confirmations within 48 hours.</li><li>Collaborate with the purchasing team and utilize SAP functionality to identify product-specific lead times.</li><li>Communicate estimated shipping dates and send order confirmations to customers.</li><li>Prepare and issue Proforma Invoices for customers.</li><li>Check stock availability and communicate lead times as needed.</li><li>Cross-check part numbers to ensure accuracy on customer purchase orders.</li><li>Verify and confirm correct pricing details on customer purchase orders.</li></ul>
  • 2026-04-28T15:44:06Z
Receptionist
  • Baltimore, MD
  • onsite
  • Temporary to Hire
  • 18.05 - 20.90 USD / Hourly
  • We are looking for an experienced and personable Receptionist to serve as the first point of contact for visitors, callers, and guests in our office. This contract-to-permanent opportunity is ideal for someone who brings strong judgment, warmth, and a thoughtful approach when interacting with executives, employees, clients, and community partners. The person in this role will help create a welcoming environment while supporting daily front desk operations and contributing to office events and administrative coordination.<br><br>Responsibilities:<br>• Welcome visitors and represent the organization with a detail-oriented, attentive, and service-focused presence at the front desk.<br>• Manage a multi-line phone system, direct incoming calls efficiently, and respond to inquiries with courtesy and care.<br>• Handle challenging or sensitive calls calmly, ensuring concerns are routed appropriately and addressed with empathy.<br>• Receive deliveries and packages, notify the appropriate team members, and help maintain organized front office operations.<br>• Support office activities by assisting with event and celebration coordination, including employee appreciation efforts and internal gatherings.<br>• Relay messages accurately and promptly to staff across the organization to keep communication clear and timely.<br>• Assist with onboarding and cross-training activities as front desk responsibilities transition within the team.<br>• Maintain a neat, welcoming reception area that reflects the organization’s commitment to hospitality and excellence.
  • 2026-05-01T15:04:00Z
Workplace Experience Ambassador 3
  • Washington, DC
  • remote
  • Temporary / Contract
  • 20.00 - 25.00 USD / Hourly
  • We are looking for a Workplace Experience Ambassador to join our team in Washington, District of Columbia. This contract position focuses on providing exceptional logistical and operational support to ensure the seamless functioning of office facilities. The role requires a proactive individual with excellent organizational skills and the ability to handle multiple responsibilities in a fast-paced environment.<br><br>Responsibilities:<br>• Oversee daily facilities management tasks, including vendor coordination for janitorial, plumbing, and compliance with health and safety standards.<br>• Manage office and pantry inventory, ensuring timely supply chain operations and efficient work order fulfillment through the Corrigo system.<br>• Provide IT troubleshooting support to minimize disruptions and ensure smooth operations.<br>• Process vendor purchase orders, track invoices and payments, and contribute to cost savings initiatives.<br>• Coordinate space utilization for visiting employees, including conference room setup, IT equipment management, and lunch arrangements.<br>• Assist with onboarding new professionals by collaborating with business units, IT teams, and building management for seamless integration.<br>• Plan and execute events, coordinating catering, audiovisual setups, furniture configurations, and stakeholder communication.<br>• Conduct daily walkthroughs to identify maintenance needs, ensure cleanliness, and restock supplies in common areas.<br>• Monitor equipment functionality, including coffee machines, water taps, and ice machines, and perform quality assurance checks.<br>• Track expenses, manage receipts, and oversee subscription contracts and payments using Concur Expenses.
  • 2026-04-08T17:43:47Z
Rental Subsidy Specialist
  • Towson, MD
  • onsite
  • Temporary / Contract
  • 22.00 - 24.00 USD / Hourly
  • <p>We are looking for a Rental Subsidy Specialist to support individuals and families through program participation, employment readiness, and ongoing case coordination. This position involves helping clients access services, understand program expectations, and work toward greater economic stability. The ideal candidate is organized, resourceful, and comfortable building partnerships with community organizations, employers, and service providers.</p><p><br></p><p>Responsibilities:</p><p>• Collect and organize required participant and third-party documentation to support compliance with applicable program guidelines and funding requirements.</p><p>• Explain program expectations, participation steps, and available support services to individuals and families in a clear and thorough manner.</p><p>• Provide enrollment assistance, case management, and needs assessments to identify barriers to employment and housing stability.</p><p>• Guide participants in developing resumes, preparing for interviews, and setting realistic career and income-growth goals based on their background and assessment results.</p><p>• Connect clients with training opportunities, educational resources, job readiness programs, and employment leads that align with their skills and interests.</p><p>• Refer participants to community-based resources such as childcare, counseling, transportation, and other supportive services that promote successful outcomes.</p><p>• Maintain accurate case files, progress notes, assessments, calendars, and status reports using spreadsheets, databases, email, and word processing tools.</p><p>• Conduct outreach and collaborate with workforce centers, employers, local agencies, and community partners to expand access to jobs and supportive services.</p><p>• Lead individual or group sessions focused on career planning, job search strategies, and workplace preparation.</p>
  • 2026-04-23T17:08:43Z
Accounts Receivable Clerk
  • New Castle, DE
  • onsite
  • Temporary / Contract
  • 21.50 - 21.89 USD / Hourly
  • We are looking for a detail-oriented Accounts Receivable Clerk to join our team in New Castle, Delaware. This is a long-term contract position that requires working onsite, Monday through Friday, with an hour lunch break. The role involves processing customer payments, resolving account discrepancies, and maintaining accurate financial records while collaborating with various teams to ensure smooth operations.<br><br>Responsibilities:<br>• Post customer payments accurately and in a timely manner to maintain up-to-date account records.<br>• Investigate and resolve account discrepancies by conducting thorough research and reconciliation.<br>• Scan and deposit payments into the bank while ensuring all transactions are documented properly.<br>• Maintain detailed notes of all account-related communications within the Sapphire system.<br>• Collaborate with internal teams, including sales, warehouse staff, customer service, and drivers, to address and resolve outstanding balances.<br>• Partner with the National Call Center to manage collections and resolve customer issues.<br>• Utilize Microsoft Office tools such as Excel, Word, and Outlook to perform day-to-day tasks efficiently.<br>• Act as a liaison between departments to ensure accurate and timely financial reporting.<br>• Ensure compliance with company policies and procedures related to accounts receivable processes.
  • 2026-04-10T13:18:39Z
Administrative Assistant
  • Baltimore, MD
  • onsite
  • Temporary / Contract
  • 25.34 - 29.34 USD / Hourly
  • We are looking for a dedicated Administrative Assistant to join our team in Baltimore, Maryland. This role is part of the Financial Services industry and offers the opportunity to support daily office operations with precision and professionalism. As a Long-term Contract position, it provides a stable work environment for individuals eager to contribute their organizational and communication skills.<br><br>Responsibilities:<br>• Manage and organize administrative tasks to ensure the smooth operation of the office.<br>• Answer and direct inbound calls promptly, providing excellent customer service.<br>• Perform accurate data entry to maintain and update records.<br>• Support reception duties, including greeting visitors and handling inquiries.<br>• Coordinate schedules, appointments, and meetings as needed.<br>• Assist in preparing reports, presentations, and other documentation.<br>• Maintain office supplies inventory and handle procurement processes.<br>• Ensure compliance with company policies and procedures in all administrative activities.<br>• Collaborate with team members to streamline workflows and improve efficiency.<br>• Handle additional tasks as assigned to support overall office functions.
  • 2026-04-06T14:53:41Z
Project Manager
  • Washington, DC
  • onsite
  • Temporary / Contract
  • 65.00 - 74.00 USD / Hourly
  • <p><strong>Senior Technical Project Manager</strong></p><p><strong>Location:</strong> (Must reside in the Gaithersburg, MD / Washington, DC Metro Area)</p><p><strong>Employment Type:</strong> Full-Time 26-Week Contract with Potential Extension or Conversion</p><p><strong>Clearance Requirement:</strong> Must currently hold or have the ability to obtain a U.S. Government Public Trust clearance</p><p><strong>Position Overview</strong></p><p>We are seeking an experienced <strong>Senior Technical Project Manager</strong> to lead the planning, execution, and successful delivery of Salesforce CRM and Contact Center modernization initiatives supporting a Federal government program. This role requires advanced program and project management expertise within an IT framework, along with a strong technical background in contact center platforms and Salesforce-based solutions.</p><p>The ideal candidate brings a blend of hands-on technical leadership, solution architecture experience, and the ability to manage complex, cross-functional initiatives in a remote environment. This position plays a key role in driving innovation, continuous improvement, and operational excellence across customer engagement technologies.</p><p>Position Overview</p><p>We are seeking a <strong>Senior Technical Project Manager</strong> to lead Salesforce CRM and Contact Center modernization efforts supporting a Federal government program. This role requires strong technical project and program management experience, along with hands-on knowledge of Salesforce platforms and cloud-based contact center technologies. The ideal candidate will bring solution architecture expertise, Agile leadership, and a continuous-improvement mindset to drive high-quality, customer-focused outcomes.</p><p><strong>K</strong>Key Responsibilities</p><ul><li>Lead end-to-end project lifecycle management for Salesforce and Contact Center modernization initiatives</li><li>Engage with external stakeholders to understand mission needs, goals, and requirements</li><li>Coordinate across cross-functional teams, including business owners, IT leadership, and vendors</li><li>Oversee Salesforce implementations and enhancements (Service Cloud, Experience Cloud, Knowledge Management, Analytics) in compliance with federal and FedRAMP standards</li><li>Manage Contact Center technology deployments (e.g., NICE CXone, Amazon Connect, or equivalent CCaaS platforms), including IVR, call routing, self-service automation, and CRM integrations</li><li>Gather and document functional and technical requirements; translate requirements into user stories and technical specifications</li><li>Facilitate Agile ceremonies, including daily stand-ups and backlog refinement</li><li>Manage scope, schedules, budgets, labor estimates, and project documentation</li><li>Drive continuous improvement by identifying technical solutions that improve performance and customer experience</li><li>Monitor contact center quality metrics and operational performance</li><li>Develop solution architectures for CCaaS, CRM, telephony, and related platforms</li><li>Provide weekly project status reporting to internal and external stakeholders</li><li>Support training, onboarding, and staffing activities for contact center operations as needed</li></ul>
  • 2026-04-07T18:28:43Z
Accounts Payable Specialist
  • Halethorpe, MD
  • onsite
  • Temporary to Hire
  • 28.00 - 30.00 USD / Hourly
  • <p>We are looking for a detail-oriented Accounts Payable Specialist to join our team in Halethorpe, Maryland. This Contract to permanent position offers an excellent opportunity to manage financial processes and collaborate with various departments to ensure accurate and efficient accounts payable operations. The ideal candidate will bring strong technical proficiency, exceptional organizational skills, and a customer-focused mindset to the role.</p><p><br></p><p>Responsibilities:</p><p>• Process and code invoices accurately while ensuring compliance with organizational policies.</p><p>• Audit and reconcile invoices against purchase order records to identify and resolve discrepancies.</p><p>• Approve vouchers for payment and ensure timely processing of check runs and ACH transactions.</p><p>• Respond to inquiries from vendors and internal teams, providing clear and thorough communication.</p><p>• Assist in monthly close activities, including analyzing accounts payable and accrued expenses.</p><p>• Maintain accurate accounts payable records and ensure proper documentation is in place.</p><p>• Support the implementation and use of accounting software tools.</p><p>• Collaborate with cross-functional teams to streamline processes.</p><p>• Contribute to the continuous improvement of accounts payable operations by identifying and implementing best practices.</p>
  • 2026-04-15T15:13:51Z
Corporate Paralegal
  • New Castle, DE
  • onsite
  • Permanent / Full Time
  • 70000.00 - 100000.00 USD / Yearly
  • <p>Our Delaware based client is seeking a Corporate Paralegal to support the in-house Legal Counsel/Chief Ethics Officer by managing a wide range of legal and compliance tasks. Responsibilities span compliance, governance, ethics, contracts, policies, litigation, FOIA requests, leases, employment, procurement, and environmental issues. Help translate legal concepts into actionable tasks and ensure legal requirements are met efficiently.</p><p><br></p><p>This role is onsite in New Castle, DE 5 days per week - then will move to a hybrid schedule.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>- Draft, review, and edit contracts, agreements, leases, resolutions, policies, and correspondence.</p><p>- Conduct legal research and analyze factual/legal issues.</p><p>- Review and update standard agreements, flagging concerns.</p><p>- Manage workflows and databases for contracts, e-billing, and compliance.</p><p>- Triage and streamline incoming work for legal counsel; communicate on their behalf and manage delegated assignments.</p><p>- Prepare statistics, charts, graphs, and summaries as needed.</p><p>- Perform administrative tasks: maintain calendars, schedule meetings, take minutes, route mail, and compose correspondence.</p><p>- Provide support to the Executive Director and Board as needed.</p><p>- Ensure high levels of customer service and professionalism.</p><p><br></p><p>Required Skills & Abilities:</p><p><br></p><p>- Proficient in legal research, writing, and document preparation.</p><p>- Strong communication, analysis, and problem-solving skills.</p><p>- Excellent multi-tasking, organization, and attention to detail.</p><p>- Ability to work independently and collaboratively.</p><p>- Comfortable with Office 365, DocuSign, Lexis/Nexis, PACER, and contract management platforms.</p><p>- Uphold ethical standards, integrity, and discretion.</p><p>- Notary Commission in NJ and DE, or ability to obtain.</p><p>- Valid driver’s license.</p><p><br></p><p>Education & Experience:</p><p><br></p><p>- Associate’s degree required, Bachelor’s preferred.</p><p>- Minimum 3 years of relevant paralegal experience.</p><p>- Certification from ABA-approved paralegal program required.</p><p>- In-house legal department experience preferred.</p><p>- Experience in real estate or contract law preferred.</p>
  • 2026-05-01T19:18:48Z
Project Assistant
  • Baltimore, MD
  • onsite
  • Temporary / Contract
  • 23.75 - 26.36 USD / Hourly
  • We are looking for a Customer Service Representative III to support appraisal review activities for residential real estate matters in Baltimore, Maryland. This Long-term Contract position is ideal for someone who understands the local housing market, can evaluate comparable sales data, and can identify appraisal submissions that require further review. The person in this role will help ensure appraisal evaluations are handled accurately, consistently, and in alignment with applicable housing standards and fair housing considerations.<br><br>Responsibilities:<br>• Examine incoming residential appraisal reports and assess whether the analysis and supporting market data appear reasonable and complete<br>• Review comparable property information within the Baltimore, Maryland market to help determine when an appraisal can be processed and when it should be elevated for specialist review<br>• Identify appraisal files that meet defined escalation criteria and route those cases to the appropriate city appraiser for further evaluation<br>• Apply knowledge of residential real estate practices and comparative market analysis to support sound, well-documented decisions<br>• Maintain clear records of appraisal review outcomes, supporting observations, and escalation decisions<br>• Communicate with internal stakeholders regarding appraisal status, documentation needs, and review findings in a thorough and organized manner<br>• Support consistent handling of appraisal submissions while observing fair housing requirements and related regulatory expectations
  • 2026-04-29T18:13:48Z
Operations Manager
  • Elkridge, MD
  • onsite
  • Permanent / Full Time
  • 110000.00 - 120000.00 USD / Yearly
  • <p>The Operations Manager is responsible for overseeing end-to-end supply chain operations, including warehouse management, transportation, and logistics. This role ensures efficient, cost-effective, and timely movement of goods while maintaining high service levels and operational excellence. The Operations Manager leads and coordinates Warehouse, Transportation, and Logistics Managers to achieve company objectives.</p><p><br></p><ul><li>Manage daily operations across warehousing, transportation, and logistics functions</li><li>Ensure seamless coordination between inbound, storage, and outbound processes</li><li>Optimize workflows to improve efficiency, reduce costs, and enhance service quality</li><li>Implement and enforce standard operating procedures (SOPs)</li><li>Provide leadership, coaching, and performance management</li><li>Conduct regular performance reviews and team meetings</li><li>Ensure alignment of departmental goals with overall business objectives</li><li>Analyze and improve inventory flow, storage utilization, and distribution networks</li><li>Collaborate with procurement, sales, and customer service teams</li><li>Implement continuous improvement initiatives (Lean, Six Sigma principles where applicable)</li><li>Develop and manage operational budgets</li><li>Monitor costs related to warehousing, freight, and logistics</li><li>Identify cost-saving opportunities without compromising service levels</li><li>Ensure compliance with regulatory requirements (DOT, OSHA, etc.)</li><li>Maintain high standards of workplace safety and environmental practices</li><li>Conduct audits and risk assessments</li><li>Oversee use of WMS (Warehouse Management Systems), TMS (Transportation Management Systems), and ERP systems</li><li>Drive digital transformation and data-driven decision-making</li></ul><p><br></p>
  • 2026-04-22T20:54:02Z
Staff Accountant
  • Newark, DE
  • onsite
  • Permanent / Full Time
  • - USD / Yearly
  • <p>Robert Half has partnered with a successful client in their search for a Staff Accountant with proven energy/utility experience. The responsibilities for this Staff Accountant role consist of handling general accounting operations such as assisting with accounts payable/receivable activities, reviewing general ledger accounts, preparing financial reports, assisting with financial research, maintaining internal controls, overseeing the inventory catalog, providing customer service as needed and collaborating with financial and executive leadership. The ideal candidate for this role should have possessed great day-to-day accounting abilities in compliance with legal industry standards and firm policies. We are looking for someone with strong problem-solving skills and can maintain accurate financial records and contribute to the overall financial health of the firm.</p><p><br></p><p>Everyday Responsibilities</p><p>·      Prepare journal entries, general ledger reconciliations and account analysis</p><p>·      Assist with daily accounting functions</p><p>·      Reconcile and monitor collection accounts</p><p>·      Ensure compliance with applicable standards (GAAP)</p><p>·      Reconcile bank statements and financial accounts</p><p>·      Monitor the record keeping system</p><p>·      Prepare daily credit card transactions</p><p>·      Assist with audits and provide supporting documentation needed</p>
  • 2026-04-02T14:03:56Z
Administrative Assistant
  • New Holland, PA
  • onsite
  • Temporary to Hire
  • 18.00 - 19.00 USD / Hourly
  • <p>Our client is seeking a reliable and detail‑focused Policy Operations Coordinator in New Holland, PA to support internal policy administration and customer service workflows. This role will focus on processing policy activity, maintaining accurate records, and supporting communication with internal and external partners.</p><p><br></p><p>Key Responsibilities</p><ul><li>Process new business, renewals, updates, and terminations within internal systems</li><li>Review and verify policy information for accuracy and completeness</li><li>Support basic rating and premium‑related transactions for existing accounts</li><li>Respond to routine inquiries from partners and customers related to policy servicing</li><li>Prepare and distribute standard correspondence and documentation</li><li>Coordinate tasks across internal teams to support timely processing</li><li>Request and manage supporting reports and documentation as needed</li><li>Handle incoming and outgoing mail, scanning, and document organization</li><li>Participate in quality checks to ensure compliance with internal procedures</li><li>Assist with additional operational or administrative needs as assigned</li></ul>
  • 2026-04-22T19:38:49Z
Software Engineering IV
  • Washington D.c., DC
  • onsite
  • Temporary / Contract
  • 44.00 - 51.00 USD / Hourly
  • <p>Role Overview</p><p>We are seeking experienced <strong>Mail Engineers</strong> to support enterprise‑level messaging and mobile device management services within a <strong>highly regulated, government‑facing environment</strong>. This role is responsible for the <strong>design, configuration, integration, testing, release, maintenance, and operational support</strong> of Microsoft O365 and Exchange platforms. The engineer will collaborate closely with service desk, engineering, infrastructure, and customer stakeholders to ensure the reliability, security, and availability of mail and MDM services.</p><p><br></p><p>Key Responsibilities</p><ul><li>Design, configure, integrate, test, release, maintain, and support <strong>Microsoft O365 Cloud services</strong>, including:</li><li>Exchange Online</li><li>Outlook</li><li>OneDrive for Business</li><li>Azure Active Directory</li><li>Microsoft Intune with Apple Business Manager</li><li>Microsoft Security & Compliance tools</li><li>Support <strong>Enterprise Messaging and MDM services</strong> in a production, regulated environment</li><li>Work collaboratively with Service Desk, Incident Management, Desktop Engineering, Executive Support, Application Hosting, and Infrastructure teams</li><li>Manage incidents and service requests according to <strong>urgency, impact, priority, and SLAs</strong>, including:</li><li>Assessment and assignment</li><li>Queue monitoring</li><li>Resolution and closure</li><li>Coordinate <strong>change and release management</strong> activities for mail and MDM services, including:</li><li>Architecture and configuration planning</li><li>Risk and impact analysis</li><li>Scheduling and staffing</li><li>Testing, implementation, and post‑release monitoring</li><li>Troubleshoot outages, performance issues, and defects through <strong>root‑cause analysis</strong>, applying workarounds and permanent fixes</li><li>Partner with infrastructure teams and third‑party vendors to resolve complex technical issues</li><li>Assess and respond to security incidents and vulnerabilities; implement patches, upgrades, and email‑blocking remediation</li><li>Monitor and report on system performance, access, licensing, and capacity, providing recommendations for improvement</li><li>Maintain technical documentation including:</li><li>System designs and architectures</li><li>Standard operating procedures (SOPs)</li><li>Work instructions and knowledge articles</li><li>Licensing and support agreements</li><li>Deliver daily operational reporting and communicate status, risks, and expectations to stakeholders</li></ul><p><br></p>
  • 2026-04-09T22:38:45Z
Receptionist
  • Washington, DC
  • remote
  • Temporary / Contract
  • 18.00 - 19.00 USD / Hourly
  • We are looking for a detail-oriented and personable Receptionist to join our team in Washington, District of Columbia. In this long-term contract role, you will play a pivotal role in ensuring smooth daily operations, acting as the first point of contact for visitors and providing essential administrative support. This position offers an opportunity to showcase your organizational and interpersonal skills while contributing to the efficiency of our workplace.<br><br>Responsibilities:<br>• Welcome and assist visitors, directing them to the appropriate departments or personnel.<br>• Manage incoming and outgoing packages, coordinating courier services efficiently.<br>• Maintain accurate visitor logs and call records while issuing security badges or passes.<br>• Oversee the scheduling and upkeep of boardroom facilities and equipment.<br>• Perform various administrative tasks, including typing, filing, photocopying, and mail preparation.<br>• Ensure the office environment remains organized and efficient.<br>• Support team members with clerical tasks as needed to facilitate daily operations.<br>• Handle incoming phone calls, providing excellent customer service and routing calls appropriately.<br>• Manage confidential information with discretion and a high level of integrity.
  • 2026-04-02T13:17:51Z
Office Manager
  • Washington, DC
  • onsite
  • Temporary to Hire
  • 19.79 - 22.91 USD / Hourly
  • We are looking for an organized and service-oriented Office Manager to support daily operations and help create a productive, welcoming workplace in Washington, District of Columbia. This contract opportunity with permanent potential is ideal for someone who enjoys balancing administrative coordination, front-desk support, vendor oversight, and office logistics while serving as a dependable resource for staff and visitors. The role requires sound judgment, strong follow-through, and a commitment to maintaining an efficient environment that supports the organization’s mission and day-to-day needs.<br><br>Responsibilities:<br>• Oversee daily office operations to keep the workplace running smoothly, efficiently, and professionally.<br>• Welcome guests, manage front-desk activity, and serve as a central point of contact for staff, consultants, and visitors.<br>• Coordinate office supply purchasing, monitor inventory levels, and ensure essential materials remain stocked and organized.<br>• Manage vendor relationships, schedule service visits, and follow up on building maintenance needs to support a safe and functional office environment.<br>• Provide basic administrative support related to invoices and accounts payable, including tracking documentation and coordinating with internal stakeholders.<br>• Assist with planning and executing meetings, events, and workplace logistics to ensure successful day-to-day operations and special activities.<br>• Respond to tenant or office-related requests promptly and help resolve operational issues with a high level of customer service.<br>• Support program and donor-related administrative tasks as needed while maintaining professionalism, discretion, and accuracy.
  • 2026-04-27T18:48:43Z
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