<p><strong>Customer Service Representative II</strong></p><p>In this long-term contract position, you will play a pivotal role in delivering exceptional service through effective communication and problem-solving skills. This opportunity offers a dynamic call center environment, assisting customers and addressing inquiries with attention to detail.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond promptly to inbound calls, providing accurate information and resolving customer inquiries.</li><li>Utilize CRM and customer service software to track interactions and maintain detailed records.</li><li>Assist customers with benefit-related functions while ensuring compliance with applicable laws.</li><li>Collaborate with team members to improve service quality and operational efficiency.</li><li>Leverage computer programs to manage data and streamline customer service processes.</li><li>Monitor and analyze call metrics using call center performance tools to enhance results.</li><li>Provide guidance and support to customers on financial services and payroll-related inquiries.</li><li>Uphold organizational standards by delivering courteous and detail-oriented service.</li><li>Identify opportunities for process improvement and contribute to team goals.</li></ul><p><br></p>
<p>We are looking for a dedicated Benefits Customer Service Associate to support employees during Open Enrollment period. This contract position offers an opportunity to assist with health benefits inquiries and provide exceptional customer service in a fast-paced environment. </p><p><br></p><p>Responsibilities:</p><p>• Assist callers with inquiries related to health benefits during the Open Enrollment period.</p><p>• Provide accurate information about benefits eligibility, plan options, and enrollment processes.</p><p>• Handle high volumes of calls and emails with professionalism and efficiency.</p><p>• Maintain organized records and ensure proper documentation of benefit-related transactions.</p><p>• Resolve customer concerns with tact and diplomacy, ensuring a positive experience.</p><p>• Collaborate with team members to meet deadlines and support overall enrollment efforts.</p><p>• Participate in paid training sessions to gain knowledge of Baltimore’s benefits system and processes.</p><p>• Adhere to company policies and procedures, including confidentiality and data security.</p><p>• Notify management promptly regarding any issues or potential extensions of the assignment.</p>
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
<p>Are you an experienced <strong>Call Center Representative</strong> looking for a fulfilling career opportunity with room for growth? Join a dynamic organization where your expertise in customer service will make a difference in helping customers resolve issues, get answers, and feel supported. This <strong>temporary-to-hire opportunity</strong> offers stability, career progression, and the potential for hybrid work after permanent placement!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide outstanding customer service by answering inbound calls, assisting customers with inquiries, and resolving complaints in a timely and professional manner.</li><li>Document interactions accurately in the system and update customer records as necessary.</li><li>Work collaboratively with team members to ensure excellent service delivery that meets quality standards.</li><li>Maintain a positive and empathetic demeanor, even in high-pressure scenarios, to support customer satisfaction.</li></ul><p><strong>Why Apply?</strong></p><ul><li><strong>Career Growth:</strong> Opportunity to transition into a permanent role.</li><li><strong>Potential for Hybrid Work:</strong> Onsite role to start, with the possibility of transitioning to hybrid work arrangements after permanent hire.</li><li><strong>Supportive Environment:</strong> Join a team dedicated to excellent customer service and employee professional growth.</li><li><strong>Competitive Pay:</strong> Earn a competitive salary with a clear pathway to full-time benefits after being hired permanently.</li></ul><p><br></p>
We are in search of a Customer Support Manager to join our team in UPPER CHICHESTER, Pennsylvania. The role entails overseeing customer service operations, ensuring customer satisfaction, and maintaining a high-quality support team. The successful candidate will be expected to manage customer inquiries, monitor performance, and continuously improve our customer service procedures.<br><br>Responsibilities:<br><br>• Supervise the daily operations of the customer support team to ensure efficiency and customer satisfaction.<br>• Train new team members on our customer service policies and best practices.<br>• Maintain open lines of communication, acting as the escalation point for complex customer inquiries or complaints.<br>• Regularly review customer interactions for quality assurance and identify areas for improvement.<br>• Keep the team updated on changes to company products and services.<br>• Develop and maintain knowledge-based documents, such as frequently asked questions and procedure manuals.<br>• Identify and recommend improvements to our customer service procedures to senior management.<br>• Support both internal and external customers as needed.<br>• Ensure all customer inquiries and issues are resolved promptly and professionally.<br>• Monitor team performance and conduct regular quality control to minimize errors. <br><br>Note: This role requires proficiency in Salesforce Configuration and other listed skills such as Account Reconciliation, Accounts Payable (AP), Accounts Receivable (AR), Billing, Data Entry, Invoice Processing, Microsoft Excel, Oracle, QuickBooks, SAP, and Customer Service.
<p>We are offering an exciting opportunity for a Medical Assistant to join our team in Wilmington, Delaware. The role involves handling inbound and outbound calls, providing exceptional customer service, and managing data entry tasks in our bustling healthcare environment.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>• Manage inbound and outbound calls effectively, ensuring clear and prompt communication with patients and healthcare providers.</p><p>• Deliver top-notch customer service, addressing patient inquiries and concerns with professionalism and empathy.</p><p>• Perform accurate data entry tasks, updating patient records and ensuring all information is up-to-date and easily accessible.</p><p>• Utilize Microsoft Excel and Word to create and manage documents, reports, and spreadsheets.</p><p>• Schedule appointments efficiently, coordinating with healthcare providers and patients to ensure smooth operations.</p><p>• Monitor patient accounts regularly, identifying any issues and taking appropriate action when necessary.</p>
<p>We are inviting applications for the role of a Scheduler in Wilmington, Delaware. This role falls within the industry and primarily involves managing schedules and ensuring efficient customer service. The workplace is dynamic and requires the use of specific skills such as proficiency in Microsoft Outlook. </p><p><br></p><p>Major Responsibilities:</p><p><br></p><p>• Oversee and manage scheduling tasks on a daily basis</p><p>• Provide outstanding service to customers, addressing their queries and issues</p><p>• Ensure all customer records are maintained with utmost accuracy</p><p>• Monitor customer accounts regularly and take necessary action when required</p><p>• Efficiently process applications received from customers</p><p>• Use Microsoft Outlook proficiently to manage communication and scheduling tasks</p><p>• Maintain a well-organized system for easy retrieval of customer information</p><p>• Resolve customer inquiries promptly and efficiently</p><p>• Ensure all customer credit applications are processed accurately and in a timely manner</p><p>• Keep up-to-date customer credit records.</p>
About the Position We are looking for an organized and personable Front Office Coordinator to serve as the first point of contact for our clients and visitors. In this role, you will ensure the office functions efficiently by providing administrative support, managing front desk operations, and creating a welcoming environment. If you pride yourself on being reliable, detail oriented, and customer-service oriented, we would love to hear from you! <br> Key Responsibilities: Greet clients, visitors, and staff with a friendly, detail oriented demeanor and promptly address their needs. Manage the front desk, including answering incoming calls, directing inquiries, and taking messages. Oversee and maintain an organized and detail oriented reception area. Assist with scheduling appointments and maintaining the office calendar. Handle incoming and outgoing mail and deliveries, including distributing correspondence. Support administrative tasks such as data entry, filing, and paperwork preparation. Coordinate office supplies and maintain inventory for the front desk. Provide general information about the company to visitors and callers.
We are looking for a motivated and detail-oriented Property Administrator to join our team in Washington, District of Columbia. This Contract-to-Permanent position offers an excellent opportunity for candidates eager to grow their administrative career while contributing to the efficient operation of our property management functions. The ideal candidate will excel in managing office tasks, supporting team projects, and handling high-volume communication with professionalism and accuracy.<br><br>Responsibilities:<br>• Manage incoming and outgoing mail, including sorting, delivering, and ensuring timely dispatch of packages.<br>• Coordinate office supplies and restocking needs to maintain an organized and functional workspace.<br>• Operate and troubleshoot basic office equipment, ensuring smooth daily operations.<br>• Provide administrative support to team members, including document preparation, filing, scanning, and data entry.<br>• Assist with scheduling and arranging meetings, conference calls, and travel reservations.<br>• Proofread and edit reports, presentations, and other documents to ensure accuracy and professionalism.<br>• Handle high-volume calls with exceptional customer service and communication skills.<br>• Maintain data records and generate reports, ensuring compliance with organizational procedures.<br>• Support workflow coordination and document control processes to enhance team efficiency.<br>• Conduct online research as needed to provide accurate and timely information for projects.
About the Position This role is integral to creating a positive experience for patients by ensuring smooth registration, admission, and scheduling processes. As a Patient Access Representative, you will act as the first point of contact for patients, assisting them with inquiries, verifying information, and contributing to an efficient healthcare environment. <br> Key Responsibilities: Welcome and register patients in a friendly and detail oriented manner. Verify patient information, eligibility, and insurance coverage. Schedule appointments and coordinate changes as necessary. Provide support for patient admissions, including detailed record entry and verification. Communicate with healthcare providers to resolve scheduling and access issues. Manage patient inquiries related to billing, insurance, and services offered. Maintain accurate patient records and comply with data privacy regulations. Address patient concerns and escalate issues to appropriate departments as needed.
<p>We are seeking an organized and detail-oriented Accounting Assistant detail oriented to join our client's team on a long-term contract basis in Lancaster, PA. This role is ideal for someone who values stability and is looking to contribute their expertise in a small office setting with excellent income-earning potential. </p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Process Accounts Payable, Accounts Receivable, and Billing tasks daily with accuracy. </li><li>Provide high-quality service in a friendly and courteous manner to all customer interactions. </li><li>Answer incoming calls with a pleasant and detail oriented phone demeanor. </li><li>Assist customers with inquiries related to product availability, pricing, billing, and delivery. </li><li>Coordinate with the warehouse manager and purchasing agent to ensure precise reporting, order processing, and billing. </li><li>Prepare and provide Bills of Lading and UPS billing labels to the warehouse. </li><li>Maintain and organize customer files efficiently. </li><li>Compile weekly sales reports for the President, Controller, and Sales Manager. </li><li>Manage and distribute price changes within customer accounts and databases as directed. </li><li>Create and update Word documents and Excel spreadsheets for sales comparisons, mileage tracking, customer communications, and mass mailings. </li><li>Retrieve and distribute mail on a daily basis. </li><li>Support the President and Controller with administrative tasks as needed.</li></ul>
<p>Emerging services company seeks an Order Management Specialist with client facing experience. As the Order Management Specialist, you will create customer accounts, input orders, and provide order confirmations including the estimated time of shipment. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday:</p><ul><li>Set up new customer accounts within SAP.</li><li>Input and manage both new and existing orders in SAP.</li><li>Acknowledge receipt of purchase orders (POs) and provide order confirmations within 48 hours.</li><li>Collaborate with the purchasing team and utilize SAP functionality to identify product-specific lead times.</li><li>Communicate estimated shipping dates and send order confirmations to customers.</li><li>Prepare and issue Proforma Invoices for customers.</li><li>Check stock availability and communicate lead times as needed.</li><li>Cross-check part numbers to ensure accuracy on customer purchase orders.</li><li>Verify and confirm correct pricing details on customer purchase orders.</li></ul>
<p>Industry-leading company seeks a Director of Customer Experience with proven expertise in customer experience, customer service, customer success and leadership. As the Director of Customer Experience, you will oversee the proper operations of the customer service department and ensure customers are receiving timely, accurate and professional service. This candidate will also monitor target revenues, implement sales strategies, create annual department budgets and forecast, manage department expenses, handle employee performance reviews, direct data management, develop and implement customer service policies, prepare monthly tracking reports, draft internal correspondence, maintain customer records, and assist other departments as needed for customer service functions. The ideal candidate for this role should have corporate customer service experience, strong multi-tasking capabilities, and excellent problem-solving skills.</p><p><br></p><p>What you get to do everyday</p><p>· Account/Database Management</p><p>· Order Management</p><p>· Resolve customer inquiries/billing disputes</p><p>· Develop and implement customer service strategies</p><p>· Oversee training and research programs</p><p>· Collaborate cross-functionally with other departments</p><p>· Troubleshoot data performance inquiries</p><p>· Train, Coach, and Mentor Customer Service Team</p>
<p>We are looking for a detail-oriented Billing Coordinator to manage and oversee billing operations for a law firm in Baltimore, Maryland. The ideal candidate will bring expertise in legal billing, 3E billing system, ensuring accuracy and efficiency in financial transactions. If you have a strong background in billing function supporting Attorneys at law firms and thrive in a fast-paced environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>· Produce firm standard billing proformas for review by billing responsible attorneys each month</p><p>· Edit and finalize invoices based on instructions provided by the billing responsible attorneys and client guidelines</p><p>· Respond to information requests from lawyers, clients and staff related to client billings</p><p>· Monitor invoices submitted through the various e-billing hubs to ensure submission</p><p>· Follow-up with billing responsible attorneys to ensure timely processing of bills</p><p>· Research proformas or billing-related inquiries</p><p>· Produce monthly statements for outstanding invoices and send same to clients</p><p><br></p><p> </p><p>All interested candidates in this Billing Coordinator role and other permanent opportunities please send your resume to Justin Decker via LinkedIn. </p>
<p>We are looking for a motivated and detail-oriented Accounts Receivable Specialist to join our team in Beltsville, Maryland. This is a direct-hire position that offers full benefits! In this role, you will oversee essential financial operations, including payment processing and account reconciliation, while maintaining strong relationships with customers. This position is ideal for someone who thrives in a collaborative environment and is eager to contribute to process improvements. If interested, please apply directly to this posting or contact Cody Marshall at Robert Half to learn more. </p><p><br></p><p>Responsibilities:</p><p>• Manage the accounts receivable cycle, including generating invoices, posting payments, and reconciling accounts.</p><p>• Process and deposit payments received via credit card, check, and wire transfers.</p><p>• Handle refunds and ensure they are processed accurately and promptly.</p><p>• Monitor customer orders on hold and apply deposits to facilitate their release.</p><p>• Address billing discrepancies and provide thoughtful responses to customer inquiries.</p><p>• Assist with month-end close activities, including account reconciliation.</p><p>• Collaborate with internal teams such as sales and customer service to resolve payment or account-related issues.</p><p>• Maintain accurate records of all receivable transactions and distribute recurring accounting reports.</p><p>• Handle incoming physical mail and ensure timely processing.</p><p>• Support special projects and initiatives aimed at improving processes and enhancing reporting capabilities</p>
<p>We have partnered with a thriving, manufacturer on their search for an organized Sales Support Coordinator with strong administrative skills. As the Sales Support Coordinator, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Provide administrative support to sales team</p><p>· Fulfill customer inquiries</p><p>· Serve as liaison between sales team, clients, and internal departments</p><p>· Manage and update customer accounts and CRM systems</p><p>· Resolve pricing issues/errors</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Track sales leads, monitor progress, and ensure follow-up</p><p>· Provide customer quotes and pricing</p><p>· Troubleshoot data performance inquiries</p>
<p>Title: Loan Portfolio Manager</p><p>Comp: $70k-$90k</p><p>Schedule: HYBRID after 90 days</p><p><br></p><p>We're partnering with a client who is looking for a Loan Portfolio Manager in Baltimore, Maryland. In this role, you will oversee the underwriting and monitoring of loans, ensuring compliance with credit policies and regulatory standards. Your contributions will help maintain the integrity of the loan portfolio while fostering strong client relationships and supporting business development initiatives.</p><p><br></p><p>For more information on this and other permanent accounting and finance opportunities, please contact Brian LeBright at Robert Half on 443-870-4710 or on LinkedIn.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate the preparation and review of loan summaries and credit memos for new loan requests and renewals, ensuring accuracy and completeness.</p><p>• Monitor maturing loans and coordinate extension requests, conducting credit analyses to support timely decisions.</p><p>• Manage annual term loan reviews, collaborating with senior analysts and department managers for comprehensive assessments.</p><p>• Maintain organized loan files, including financial statements, memos, and relevant documentation for efficient reviews.</p><p>• Respond to internal audits and loan reviews, addressing compliance matters and regulatory requirements as needed.</p><p>• Help with Criticized Asset Reports and ensuring accurate risk ratings for loans.</p><p>• Oversee covenant compliance by securing approvals for waivers or issuing default letters when necessary.</p><p>• Review third-party reports such as appraisals and environmental assessments to support loan evaluations.</p><p>• Support the Loan Administrator in handling past-due loans.</p><p><br></p>
<p>Robert Half is on the hunt for a Consulting Assistant who can bring a dynamic energy to our dynamic client's team. We value positivity, problem-solving skills and meticulous attention to detail. If you're hard-working, organized and compassionate, looking for an entry-level opportunity where you can make an actual impact in workplaces nationwide, this could be for you.</p><p><br></p><p>Responsibilities:</p><ul><li>Provide day-to-day administrative and project support to a team of consultants, ensuring smooth operations.</li><li>Create impactful PowerPoint presentations for executive-level audiences.</li><li>Document detailed notes during client meetings to capture key insights and action items.</li><li>Collaborate with consultants to develop reports, such as focus group summaries, executive summaries, and data analyses.</li><li>Accompany Senior Consultants on client visits, with travel required up to 15% of the time.</li><li>Engage in cross-functional training across departments, including sales, marketing, and consulting, to broaden expertise.</li></ul>
<p>Our client within the academia field seeks a thorough, Executive Assistant/Business Manager with proven experience working in an operations role while supporting C-level executives. In this role, the Executive Assistant/Business Manager will be responsible for providing a high level of support by completing administrative tasks such as: organizing travel, maintaining calendars, drafting internal and external correspondence, placing catering orders, assisting with budgets, preparing expense reports, and providing a high-level of customer service. The ideal candidate for this role should have proven experience supporting basic accounting activities, outstanding organizational and interpersonal skills, excellent time management abilities and have advanced knowledge of Microsoft Office Suite applications.</p><p> </p><p>What you get to do daily</p><p>· Coordinate executive communications</p><p>· Prepare internal and external corporate documents</p><p>· Calendar Management</p><p>· Prepare weekly reports</p><p>· Draft meeting agendas</p><p>· Distribute incoming mail/packages</p><p>· Travel Arrangements</p><p>· Order and maintain inventory of office supplies</p><p>· Assist with property management activities</p><p>· Record meeting minutes</p><p>· Credit Card Reconciliations</p><p>· Special errands as needed</p>
<p>Are you an organized, team-oriented individual with a passion for helping people? We are seeking someone in the York area to join a dynamic team as their <strong>Office Assistant</strong> to play a crucial role in keeping their office running smoothly and effectively. This is an excellent opportunity for someone who thrives in a collaborative environment and is eager to make a difference by supporting both colleagues and customers with professionalism and care.</p><p><br></p><p><u>Key Responsibilities:</u></p><ul><li>Handle a variety of administrative tasks, including answering and directing phone calls, managing correspondence, and maintaining office supplies.</li><li>Support team members in daily operations by scheduling meetings, preparing reports, and managing shared calendars.</li><li>Greet and assist visitors, ensuring a welcoming and professional atmosphere.</li><li>Perform data entry and maintain accurate records in both physical and digital formats.</li><li>Provide exceptional customer service by addressing inquiries and offering timely solutions.</li><li>Collaborate with various departments to ensure projects and tasks are completed on time.</li></ul><p><br></p>
<p>LOCAL CANDIDATES ONLY APPLY!! THIS ROLE IS IN THE OFFICE THE MAJORITY OF THE TIME.</p><p><br></p><p>Robert Half has partnered with a well-respected client in the Baltimore area to hire a Risk Manager for their growing team! They are looking to add a Risk Manager to help them effectively manage and mitigate risks across their enterprise. As the Risk Manager, you will be responsible for developing, implementing, and overseeing the enterprise-wide risk management framework to identify, assess, prioritize, and mitigate risks that could impact the achievement of the organization's objectives. Reporting directly to the Chief Risk Officer, you will play a critical role in enhancing the company's global risk management capabilities, providing business continuity, and fostering a culture of risk awareness and mitigation.</p><p> </p><p>Key Responsibilities include:</p><ul><li>Develop and implement an enterprise risk management (ERM) framework, policies, and procedures that align with the organization's strategic objectives and risk appetite.</li><li>Conduct comprehensive risk assessments across all areas of the business to identify and prioritize risks, including but not limited to operational, financial, strategic, compliance, and reputational risks.</li><li>Collaborate with business units and functional departments to facilitate risk identification, assessment, and mitigation activities, ensuring that risks are adequately understood and managed at the appropriate level.</li><li>Monitor and evaluate key risk indicators (KRIs) and control effectiveness to proactively identify emerging risks and areas for improvement.</li><li>Develop risk mitigation strategies and action plans in coordination with relevant stakeholders to address identified risks and vulnerabilities.</li><li>Provide guidance and support to business units on risk management best practices, including training and awareness initiatives.</li><li>Stay abreast of industry trends, regulatory developments, and emerging risks to ensure that the organization's risk management practices remain current and effective.</li><li>Lead or participate in special projects and initiatives related to risk management, as assigned.</li></ul><p>If you are qualified and interested, please apply immediately to Tracy.Kaszuba at RobertHalf or send your resume to Tracy Kaszuba on LinkedIn.</p>
<p>We are looking for a General Office Clerk to join a team in Pedricktown, New Jersey. This is a contract position offering an excellent opportunity to contribute to administrative operations in a dynamic work environment. The ideal candidate will possess strong organizational skills and demonstrate proficiency in office software tools. *****HOURS: 9:30 pm- 6:00 am or 4:00 am-12:30 pm shift</p><p><br></p><p>Responsibilities:</p><p>• Perform general administrative tasks such as organizing files and managing documentation.</p><p>• Handle data entry duties with accuracy and attention to detail.</p><p>• Provide exceptional customer service by addressing inquiries and assisting visitors.</p><p>• Utilize Microsoft Excel, Word, and Outlook for various office functions, including document creation and email communication.</p><p>• Coordinate and schedule appointments to ensure smooth daily operations.</p><p>• Manage shipping functions, including preparing and processing shipments.</p><p>• Scan and digitize documents for efficient record-keeping.</p><p>• Support the team with other clerical duties as needed.</p>
<p>Robert Half has a new direct-hire position for an Operations Coordinator for a growing company based in Annapolis, MD. This role will support international freight and logistics operations. Candidates and recent graduates interested in working in international freight and logistics are encouraged to apply. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate and monitor day-to-day freight operations from coordination and pickup to final delivery.</li><li>Liaise with airlines, ground handling agents, customs brokers, and transportation providers to ensure timely and accurate freight movement.</li><li>Prepare and verify shipping documentation including air waybills (AWB), customs declarations, and compliance paperwork.</li><li>Track and trace shipments, proactively communicating delays or issues to internal stakeholders and clients.</li><li>Ensure all shipments comply with international freight regulations, including IATA and TSA guidelines.</li><li>Manage data entry and system updates to maintain accurate shipment records in the logistics management system (LMS).</li><li>Support scheduling, routing, and dispatching freight in coordination with warehouse and transport teams.</li><li>Monitor and report on key performance metrics (KPIs) such as on-time delivery, transit times, and shipment accuracy.</li><li>Provide customer service and support to clients regarding shipment status, documentation, and issue resolution.</li><li>Assist with continuous improvement initiatives to optimize operational efficiency and reduce costs.</li></ul><p><br></p>
<p><strong>Job Overview</strong>:</p><p>We are seeking a proactive and detail-oriented <strong>Administrative Assistant</strong> to provide essential support to our team. The ideal candidate is organized, has excellent communication skills, and can effectively manage multiple priorities in a fast-paced work environment. This role is pivotal in ensuring the smooth operation of the office and contributing to the team's success.</p><p> </p><p><strong>Key Responsibilities</strong>:</p><p>· Perform a variety of administrative duties, including managing calendars, scheduling meetings, and preparing correspondence.</p><p>· Handle phone calls, emails, and other forms of communication with professionalism.</p><p>· Organize and maintain files (physical and digital) to ensure easy access and security.</p><p>· Assist with preparing reports, presentations, and spreadsheets as requested.</p><p>· Coordinate travel arrangements, including flights, accommodations, and itineraries.</p><p>· Manage office supplies inventory and order new supplies as needed.</p><p>· Greet visitors and provide excellent customer service.</p><p>· Collaborate with team members to accomplish tasks and meet deadlines.</p>
<p>Robert Half has partnered with a thriving global company on their search for an experienced Credit Specialist. We are looking for a candidate who can identify and monitor overdue payments, report collection activity, arrange debt payoffs, and resolve billing and customer credit issues. This Credit Specialist will also process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>• Create and maintain credit history records</p><p>• Assist with administrative activities</p><p>• Document daily collection activity</p><p>• Assist with ACH transactions</p><p>• Complete collection effort calls</p><p>• Daily Cash Applications</p><p>• Access and analyze credit worthiness</p><p>• Identify delinquent accounts</p><p>• Perform payment reconciliations</p><p>• Assist customer service department</p><p>• Prepare monthly customer statements</p><p>• Develop and schedule payment plans</p>
