140 Results for Customer Service Jobs in Edgewood, MD

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Medical Customer Service Representative

Baltimore, MD
onsite
Temporary / Contract
17.00 - 22.00 USD / Hourly
A healthcare organization in Baltimore is seeking an experienced Customer Service Representative with a background in public health to join their team! In this contract position, you will handle high volumes of inbound calls related to public health information, ensuring callers receive accurate guidance and are directed to appropriate resources. This contract role requires strong communication skills and a commitment to excellent customer service. Responsibilities:<ul><li>Manage high volumes of inbound calls from the public, providing accurate information and support.</li><li>Follow established scripts and protocols to ensure consistent communication.</li><li>Maintain a detail-oriented and courteous demeanor while addressing caller inquiries.</li><li>Ask clarifying questions to understand caller needs and minimize errors.</li><li>Direct callers to the appropriate departments or resources based on their concerns.</li><li>Accurately document call details and interactions in the system.</li><li>Protect caller confidentiality and adhere to organizational policies.</li><li>Escalate complex or urgent issues in accordance with provided guidelines.</li><li>Work collaboratively with team members to ensure smooth operations.</li></ul>
2026-11-06T19:38:44Z

Customer Service Representative

New Holland, PA
onsite
Temporary to Hire
19.00 - 20.00 USD / Hourly
We are looking for a Customer Service Representative to support customers and vendors with timely and attentive service in New Holland, Pennsylvania. This Contract to Permanent opportunity is well suited for someone who enjoys resolving questions, handling a high volume of inbound interactions, and ensuring each inquiry is routed or completed accurately. The role focuses on delivering responsive assistance across several service areas while maintaining clear documentation and a positive customer experience. Responsibilities:• Respond to customer inquiries by phone and other communication channels, gathering details to understand the nature of each request and determine the best path to resolution.• Address service-related matters within assigned authority, including questions connected to underwriting, claims, billing, and marketing support.• Escalate concerns that fall outside established guidelines to the appropriate internal department and follow through to help ensure timely handling.• Document customer interactions thoroughly and maintain accurate records of requests, actions taken, and outcomes.• Track recurring service concerns and share patterns with leadership to support issue identification and process improvement.• Welcome guests in a courteous manner when assigned to front desk coverage and help manage visitor entry into the facility.• Provide administrative support in the office, including assistance with preparing and assembling renewal mailing materials when needed.• Contribute to daily operations by taking on additional tasks or special assignments as directed by the supervisor.
2026-10-22T17:28:46Z

Customer Support Specialist

Bethesda, MD
onsite
Temporary / Contract
22.00 - 26.00 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by answering inquiries, resolving issues, and ensuring a positive customer experience. This role delivers responsive customer service while resolving inquiries and documenting interactions accurately. Responsibilities:• Respond to customer inquiries via phone, email, and chat• Resolve issues and document outcomes in CRM systems• Escalate complex issues to internal teams• Identify service trends and improvement opportunities
2026-10-26T17:33:43Z

Call Center Representative

Middle River, MD
remote
Temporary / Contract
18.00 - 23.00 USD / Hourly
We are looking for a service-focused Call Center Representative to support customers from our Maryland location within the Energy/Natural Resources industry. This role is ideal for someone who thrives in a fast-paced environment, communicates clearly, and enjoys helping customers resolve questions efficiently. In this role, you will manage a steady flow of inbound calls, research account details across multiple systems, and create positive experiences through accurate and empathetic support. Responsibilities:<ul><li>Respond to a large volume of incoming customer calls with professionalism, patience, and a solutions-oriented approach.</li><li>Guide customers through questions related to services, account details, and general support needs while providing clear and accurate information.</li><li>Use several computer programs at once to locate records, review relevant details, and complete tasks efficiently during live calls.</li><li>Address customer concerns with empathy and sound judgment to help achieve timely and satisfactory resolutions.</li><li>Record call details thoroughly and maintain up-to-date customer information within internal systems.</li><li>Partner with coworkers and cross-functional teams when issues require additional research or escalation.</li><li>Consistently work toward service goals and quality expectations established for the call center team.</li><li>Keep current on company guidelines, service updates, and industry-related information to support accurate customer communication.</li></ul>
2026-11-02T19:44:00Z

Customer Success Specialist

Wilmington, DE
onsite
Temporary to Hire
19.00 - 19.00 USD / Hourly
We are looking for a Customer Success Specialist/Claims Processor to support individuals with questions related to unclaimed property claims. This contract opportunity with permanent potential is ideal for someone who is comfortable managing a high volume of inbound calls, guiding customers through claim-related questions, and completing accurate follow-up work in a fast-paced environment. The person in this role will combine strong service skills with careful documentation and sound judgment to help ensure each claim is handled thoroughly and professionally. Responsibilities:• Respond to inbound customer inquiries regarding unclaimed property claims with professionalism, patience, and clarity.• Provide updates on claim progress and explain what records or supporting materials are needed to move a claim forward.• Guide customers through the claim submission process, including assistance with using the online portal and resolving basic navigation issues.• Locate existing records and set up new claims within the company database while maintaining complete and accurate information.• Enter, review, and validate claim data according to established procedures and quality expectations.• Examine submitted documentation to help determine ownership and identify the appropriate next steps for claim processing.• Record detailed summaries of customer interactions and claim activity so files remain current and well documented.• Recognize inconsistencies, recurring concerns, or unusual issues and elevate them to management or the appropriate team when necessary.• Support additional administrative assignments and special projects as business needs require.
2026-10-23T12:53:41Z

Inside Sales Representative

Jessup, MD
onsite
Permanent / Full Time
55000.00 - 65000.00 USD / Yearly
Robert Half has a new direct-hire opportunity for an Inside Sales Representative. In this job, you will serve as a primary point of contact for customers, providing expert product knowledge, account support, and sales assistance from within the office environment. This role focuses on building strong customer relationships, understanding customer needs, and delivering accurate product information to support purchasing decisions and long-term account growth. No outside sales or field sales activities are required. Please contact Cody Marshall at Robert Half to learn more. Key ResponsibilitiesAccount Management<ul><li>Manage and maintain assigned customer accounts through phone, email, and virtual communication.</li><li>Develop strong working relationships with customers by providing responsive and professional support.</li><li>Process customer inquiries, quotations, orders, and account-related requests.</li><li>Monitor customer purchasing activity and identify opportunities to improve service and account performance.</li><li>Coordinate with internal departments to ensure timely order fulfillment and customer satisfaction.</li><li>Maintain accurate customer records and account activity within the CRM system.</li></ul>Product Knowledge & Customer Support<ul><li>Become a subject matter expert on company products, applications, features, and benefits.</li><li>Provide customers with product recommendations based on their business needs and requirements.</li><li>Educate customers on product specifications, availability, pricing, and usage.</li><li>Support customers with technical and product-related questions, escalating complex issues when necessary.</li><li>Stay current on new products, product updates, and industry trends.</li></ul>Sales Support<ul><li>Generate and follow up on quotations and proposals.</li><li>Assist customers through the purchasing process and ensure a positive buying experience.</li><li>Identify cross-selling and upselling opportunities within existing accounts.</li><li>Collaborate with internal sales and operations teams to achieve company sales objectives.</li><li>Support customer retention efforts through proactive communication and service.</li></ul>
2026-10-30T13:53:43Z

Project Administrator

Linthicum, MD
remote
Temporary / Contract
26.00 - 41.00 USD / Hourly
Our client is seeking a detail-oriented and customer-focused Project Administrator to support contract administration, document management, and client communications. This role is ideal for someone who excels at maintaining accurate records, responding to inquiries, and ensuring documentation is processed efficiently. The successful candidate will have strong organizational skills, a commitment to accuracy, and the ability to build positive relationships with both internal teams and external stakeholders. Key Responsibilities<ul><li>Serve as a primary point of contact for internal and external inquiries, providing timely updates on documentation and project-related requests.</li><li>Respond professionally to customer and stakeholder inquiries, ensuring a high level of customer service and issue resolution.</li><li>Review, verify, and process documents to ensure all required information is complete, accurate, and compliant with company standards.</li><li>Maintain organized electronic and physical filing systems, ensuring project documentation is accurately stored and easily accessible.</li><li>Enter, update, and manage information within company databases and tracking systems.</li><li>Prepare, draft, and distribute documents, correspondence, and administrative reports.</li><li>Communicate terms, project updates, and documentation requirements clearly to internal departments and external partners.</li><li>Generate reports, spreadsheets, and status updates to support management decision-making and project tracking.</li><li>Assist with administrative projects, process improvements, and other operational support activities as needed.</li></ul>
2026-11-02T19:53:43Z

Project Coordinator

Jessup, MD
onsite
Permanent / Full Time
50000.00 - 55000.00 USD / Yearly
The Project Coordinator provides administrative and operational support for commercial projects from project initiation through completion. This role serves as a key point of coordination between internal departments, vendors, contractors, and customers, ensuring project documentation, reporting, and communication are managed accurately and efficiently. The ideal candidate is highly organized, detail-oriented, customer-focused, and capable of managing multiple priorities in a fast-paced environment. Key ResponsibilitiesProject Documentation & Coordination<ul><li>Prepare, review, and distribute project documentation to support commercial projects.</li><li>Ensure all project submissions are completed accurately and in accordance with customer requirements and internal procedures.</li><li>Maintain organized electronic and physical project files.</li><li>Monitor project milestones and assist with tracking project progress throughout the lifecycle.</li><li>Coordinate the distribution of project-related materials, technical documentation, and closeout packages.</li><li>Support project startup and closeout activities, ensuring all required documentation is complete and properly archived.</li><li>Assist with maintaining project records and historical documentation for future reference.</li></ul>Reporting & Administrative Support<ul><li>Generate and maintain various project, sales, and operational reports.</li><li>Compile data and prepare reports for management review using spreadsheet and database applications.</li><li>Maintain accurate records of project activity and departmental metrics.</li><li>Support commission processing and administrative tracking functions as needed.</li><li>Assist with document preparation, presentations, marketing materials, and customer-facing communications.</li></ul>Customer & Team Support<ul><li>Provide exceptional customer service to both internal and external stakeholders.</li><li>Act as a liaison between departments to facilitate communication and ensure timely project execution.</li><li>Respond to inquiries and assist with resolving documentation and project-related issues.</li><li>Support general office operations, including reception coverage and phone support when required.</li><li>Assist team members with special projects and administrative tasks as assigned.</li></ul>Systems & Process Support<ul><li>Utilize business software and project management systems to track project information and maintain records.</li><li>Update and manage pricing, vendor, and project-related information as required.</li><li>Identify opportunities to improve administrative processes and workflow efficiency.</li><li>Perform additional duties and responsibilities as assigned.</li></ul>
2026-10-30T14:14:06Z

Director of Reimbursement Operations

Towson, MD
onsite
Permanent / Full Time
120000.00 - 165000.00 USD / Yearly
We are seeking an experienced and strategic Director of Reimbursement Operations to lead and optimize a growing reimbursement organization. This leadership role is responsible for overseeing reimbursement programs, managing a team of reimbursement professionals, developing operational reporting and dashboards, and driving performance through data-driven decision-making. The Director will establish departmental goals, monitor key performance indicators, identify trends and opportunities, and ensure the delivery of exceptional support throughout the reimbursement process. The ideal candidate is a collaborative leader with strong reimbursement expertise, exceptional analytical skills, and a proven ability to build scalable processes while developing high-performing teams. Essential Responsibilities<ul><li>Provide leadership, coaching, and performance management for reimbursement managers, team leads, and reimbursement specialists.</li><li>Develop department objectives, service standards, and measurable performance goals aligned with organizational priorities.</li><li>Create and maintain dashboards, scorecards, and reporting tools that provide visibility into operational performance, team productivity, reimbursement outcomes, and customer service metrics.</li><li>Establish and monitor key performance indicators, including benefit verification turnaround times, authorization metrics, appeal outcomes, reimbursement case volumes, resolution timelines, productivity measures, and service level performance.</li><li>Analyze reimbursement data and operational trends to identify opportunities for process improvements and enhanced customer support.</li><li>Present operational metrics, reimbursement insights, and performance reports to senior leadership.</li><li>Oversee reimbursement workflows, ensuring consistency, efficiency, and compliance with established procedures.</li><li>Lead escalation efforts involving complex reimbursement issues, payer challenges, and reimbursement-related obstacles.</li><li>Partner with internal teams to improve operational effectiveness and streamline reimbursement-related processes.</li><li>Identify and implement best practices that improve reimbursement outcomes and enhance organizational performance.</li><li>Drive continuous improvement initiatives through workflow optimization, automation opportunities, and technology enhancements.</li><li>Ensure accurate documentation, reporting, and adherence to organizational policies and applicable reimbursement requirements.</li><li>Manage departmental staffing plans, resource allocation, and workforce planning initiatives.</li><li>Support change management efforts associated with new programs, systems, and operational initiatives.</li><li>Serve as a subject matter expert regarding reimbursement processes, payer requirements, and reimbursement strategy.</li></ul>
2026-11-03T16:48:47Z

Contractor Connect - Claims Services Representative

Newark, DE
remote
Temporary / Contract
18.00 - 18.00 USD / Hourly
We are looking for a customer-focused Claims Services Representative to support claim-related inquiries and administrative processes for a long-term contract opportunity in Newark, Delaware. This position is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and can deliver dependable service to customers and internal partners. The role centers on handling claim documentation, providing timely updates, and helping ensure each case moves forward accurately and efficiently. Responsibilities:• Respond to customer and stakeholder questions regarding claim status, documentation, and next steps with professionalism and clarity.• Review incoming claim information for completeness and accuracy, and enter details into internal systems in a timely manner.• Coordinate with adjusters, service teams, and other internal partners to support the progress of active claims.• Maintain organized claim records by updating files, tracking communications, and documenting actions taken on each case.• Follow established procedures to process claim-related transactions and escalate issues that require additional review.• Communicate with claimants and relevant parties to obtain missing information and help prevent delays in resolution.• Monitor assigned workloads to ensure service standards are met while balancing multiple tasks effectively.
2026-10-29T00:43:42Z

Project Manager

Crofton, MD
onsite
Permanent / Full Time
80000.00 - 100000.00 USD / Yearly
Robert Half is seeking a customer-focused Commercial Project Manager to lead complex construction projects from pre-construction through closeout while serving as the primary point of contact for clients, subcontractors, and internal stakeholders. This individual will be responsible for ensuring projects are delivered safely, on time, within budget, and to the highest quality standards. The ideal candidate combines strong project management expertise with an exceptional customer service mindset, building trusted relationships and creating a positive client experience throughout the project lifecycle. Key Responsibilities<ul><li>Manage all phases of commercial construction projects, including planning, budgeting, scheduling, execution, and closeout.</li><li>Serve as the primary client contact, maintaining consistent communication and ensuring a high level of customer satisfaction.</li><li>Develop and maintain project schedules, budgets, forecasts, and progress reports.</li><li>Lead project meetings with clients, architects, engineers, subcontractors, and internal team members.</li><li>Proactively identify project risks and develop solutions to minimize delays, cost overruns, and disruptions.</li><li>Coordinate subcontractors, vendors, and field personnel to ensure project milestones are achieved.</li><li>Review and manage contracts, change orders, submittals, RFIs, and project documentation.</li><li>Monitor project financial performance, including cost control, billing, and forecasting.</li><li>Collaborate closely with Superintendents to ensure field operations align with project objectives and client expectations.</li><li>Ensure compliance with company standards, safety regulations, building codes, and contractual requirements.</li><li>Resolve client concerns professionally and efficiently while maintaining positive business relationships.</li><li>Mentor and provide guidance to Assistant Project Managers and project support staff.</li></ul>
2026-10-21T21:58:44Z

Sales Support Coordinator

Wilmington Nt, DE
onsite
Permanent / Full Time
- USD / Yearly
We have partnered with a thriving, manufacturer on their search for an organized Sales Support Coordinator with proven expertise providing price quotes and completing order fulfillment. As the Sales Support Coordinator, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving. What you get to do everyday· Provide administrative support to sales team· Fulfill customer inquiries· Serve as liaison between sales team, clients, and internal departments· Manage and update customer accounts and CRM systems· Resolve pricing issues/errors· Build strong customer relationships· Review and analyze customer feedback· Track sales leads, monitor progress, and ensure follow-up· Provide customer quotes and pricing· Troubleshoot data performance inquiries
2026-11-06T16:34:05Z

Accounts Receivable Specialist

Washington, DC
onsite
Temporary / Contract
22.00 - 30.00 USD / Hourly
Our client is seeking a detail-oriented Accounts Receivable Specialist to manage invoicing, payment processing, account reconciliation, and collections activity. This role is ideal for a professional with strong analytical skills, a customer-service mindset, and experience maintaining accurate financial records. Responsibilities:<ul><li>Generate and distribute customer invoices accurately and on time</li><li>Post payments and apply cash receipts to customer accounts</li><li>Monitor aging reports and follow up on outstanding balances</li><li>Reconcile accounts receivable transactions and resolve discrepancies</li><li>Communicate with customers regarding billing issues and payment status</li><li>Prepare AR reports and support month-end close activities</li><li>Maintain accurate documentation and ensure compliance with internal controls</li><li>Collaborate with accounting and operations teams to improve processes</li></ul>
2026-10-22T13:53:48Z

Front Desk Coordinator

Bethesda, MD
onsite
Temporary / Contract
20.90 - 24.20 USD / Hourly
We are looking for a Front Desk Coordinator to support daily office activities in Bethesda, Maryland. This Contract position is ideal for someone who enjoys creating a welcoming environment, managing front desk operations, and providing dependable administrative support. The role plays an important part in keeping the workplace organized, responsive, and efficient for employees, visitors, and business partners. Responsibilities: • Welcome visitors, clients, and vendors with a courteous and attentive approach while serving as the first point of contact for the office. • Coordinate meeting schedules and oversee conference room availability to help daily office activities run efficiently. • Receive, sort, and distribute incoming mail and deliveries to the appropriate individuals or departments. • Track office inventory levels and arrange for restocking of supplies to ensure the workplace remains fully supported. • Provide administrative assistance through tasks such as entering information, preparing documents, and maintaining organized records. • Support visitor access procedures by following building security protocols and managing guest check-in processes. • Work closely with colleagues across the office to promote smooth day-to-day operations and a positive team atmosphere. • Maintain accurate logs for visitors, appointments, and front desk activity while safeguarding confidential information. • Handle incoming phone calls through a multi-line system, direct inquiries appropriately, and provide helpful front-line assistance.
2026-11-05T19:38:42Z

Controller

Kennett Square, PA
onsite
Permanent / Full Time
70000.00 - 120000.00 USD / Yearly
Controller - $100,000–$130,000 + Bonus | On-Site | Kennett Square, PA + Great Benefits A growing, multi-state organization is seeking a Controller to eventually step into the CFO role upon the current CFO’s retirement. The company has experienced steady growth through acquisitions and is looking for a hands-on accounting leader to help support continued expansion. In this role, the Controller will oversee financial operations and contribute to long-term strategic growth. This is a key leadership opportunity for an experienced accounting detail oriented ready to take the next step in their career. Position Overview The Controller will oversee all day-to-day accounting functions, ensure accurate financial reporting, and maintain compliance with GAAP and regulatory standards. This role manages the general ledger, supervises A/P and A/R, leads the month-end close process, and partners closely with executive leadership on budgeting, forecasting, and strategic financial planning. What You’ll Do Lead daily accounting operations, ensuring accuracy across all financial transactions Supervise and develop A/P and A/R teams Manage monthly, quarterly, and year-end close processes Analyze financial statements, reconcile accounts, and ensure GAAP compliance Prepare financial reports, forecasts, and presentations for leadership Strengthen internal controls and drive process improvements Coordinate external audits and ensure timely completion Partner with customer service teams to resolve billing inquiries Support budgeting, special projects, and cross-functional initiatives Work independently, prioritize effectively, and deliver results with minimal oversight Major Qualifications Bachelor’s degree in Accounting, Finance, or a related field CPA preferred 6–8 years of progressive accounting experience, including team supervision Strong understanding of financial reporting, account analysis, and reconciliations Experience overseeing A/P and A/R operations Advanced Excel skills; experience with QuickBooks, NetSuite, or Sage is a plus Excellent communication, analytical, and problem-solving skills Demonstrated leadership ability and capacity to manage multiple priorities Familiarity with billing and customer service workflows is a plus Schedule & Work Environment Permanent, on-site role Monday–Friday, 8:00 a.m.–5:00 p.m. Occasional extended hours during close cycles If you’re a detail-oriented financial leader who values accuracy, team development, and operational excellence, this is an opportunity to make a meaningful impact in a stable, growth-focused organization. 302.985.5215
2026-11-06T21:13:45Z

Controller

Columbia, MD
onsite
Permanent / Full Time
100000.00 - 120000.00 USD / Yearly
Controller (Confidential)Growing professional services organization seeking a hands-on Controller to oversee all accounting and financial operations for a company with approximately $8M-$10M in annual revenue. This role offers the opportunity to make a direct impact on the business while partnering with leadership on financial strategy, process improvement, and operational efficiency.Key Responsibilities<ul><li>Manage day-to-day accounting operations including accounts payable, accounts receivable, billing, collections, fixed assets, general ledger, financial reporting, and forecasting.</li><li>Monitor and report on cash flow, ensuring the organization maintains strong financial health.</li><li>Lead monthly and annual close processes, including account reconciliations and financial statement preparation.</li><li>Maintain and strengthen internal controls while ensuring compliance with GAAP.</li><li>Coordinate year-end audits, tax filings, and other regulatory reporting with external CPA firms.</li><li>Review and manage contracts, terms and conditions, and related customer agreements.</li><li>Provide financial leadership and support continuous improvement initiatives across the organization.</li><li>Identify and resolve operational and financial challenges through a proactive, hands-on approach.</li></ul>
2026-10-14T17:14:22Z

Collections Specialist

Severna Park, MD
onsite
Temporary to Hire
19.95 - 23.10 USD / Hourly
We are looking for a Collections Specialist to join a growing community association law firm in Severna Park, Maryland on a contract basis with the potential for a permanent role. This position focuses on supporting collection efforts for condominium and homeowners association accounts while working closely with clients, residents, and internal legal staff. The ideal candidate brings a calm, service-minded approach to challenging conversations and is comfortable balancing administrative accuracy with customer-facing communication. This role begins fully onsite and offers the potential for a hybrid schedule after an initial training period. Responsibilities: • Manage delinquent association accounts by reviewing balances, following up on outstanding payments, and advancing files through the collections process. • Prepare and coordinate legal collection actions such as lien filings, court-related documentation, and wage garnishment paperwork in partnership with the team. • Use internal collections software to generate notices and legal documents while verifying that client-provided information is complete and accurate. • Respond to inbound calls from property owners regarding overdue accounts and guide discussions toward practical payment arrangements when appropriate. • Maintain organized records, update account activity, and ensure documentation is properly tracked for legal and administrative purposes. • Communicate professionally with clients, residents, and colleagues while handling sensitive situations that may require patience and de-escalation. • Support the collections department with day-to-day administrative tasks and contribute to efficient file movement across a growing caseload.
2026-10-30T15:58:45Z

Hub Lead

Aberdeen, MD
onsite
Temporary to Hire
27.89 - 31.25 USD / Hourly
We are seeking a hands-on Hub Lead to oversee daily logistics and dispatch operations within a fast-paced transportation environment. This role serves as an on-site operational leader, responsible for supporting dispatch staff, maintaining workflow efficiency, ensuring compliance with company procedures, and helping drive overall service performance. The ideal candidate is a proactive problem-solver with strong leadership skills and experience in logistics, transportation, or dispatch operations. Key Responsibilities<ul><li>Lead and support a team of Dispatchers, ensuring daily operations run smoothly and efficiently.</li><li>Assign workloads, coordinate coverage for absences, and help maintain operational continuity throughout each shift.</li><li>Monitor delivery activity, route progress, and operational performance metrics.</li><li>Track throughput and communicate operational updates to management.</li><li>Provide real-time coaching and support to dispatch staff on routing, customer service, and issue resolution.</li><li>Conduct safety meetings and reinforce operational policies, procedures, and compliance standards.</li><li>Assist with onboarding and training new team members.</li><li>Identify and address operational challenges while maintaining productivity and service levels.</li><li>Escalate staffing, equipment, technology, or volume concerns to management as appropriate.</li><li>Maintain an active presence on the operations floor and in yard areas to support employees and daily activities.</li></ul>
2026-10-28T15:04:34Z

L2 IT Support Specialist

Boothwyn, PA
onsite
Temporary / Contract
28.50 - 33.00 USD / Hourly
We are looking for a Contract L2 IT Support Specialist to deliver advanced technical support for employees in Pennsylvania, while helping keep day-to-day technology operations stable and efficient. This role serves as a key escalation point for complex end-user issues and contributes to the administration of systems, devices, and core business applications across multiple locations. The position also works closely with internal teams and external service partners to support infrastructure improvements, site growth, and broader IT initiatives. Responsibilities: • Resolve escalated support requests involving desktops, laptops, printers, mobile devices, and related hardware that require Tier II technical expertise. • Diagnose and correct issues affecting Windows environments, endpoint performance, application functionality, network access, and user connectivity. • Provide both onsite and remote assistance to employees across corporate and branch locations, ensuring timely and attentive service. • Administer user accounts, access rights, security groups, and identity-related tasks within Active Directory and Microsoft Entra ID. • Support endpoint management, device security controls, and Windows-based infrastructure in coordination with internal standards and operational needs. • Assist with Azure administration and hybrid cloud support activities, including troubleshooting access and environment-related issues. • Investigate network-related problems involving TCP/IP, wireless connections, remote access, and overall branch connectivity. • Support enterprise applications and other operational platforms by handling incidents, upgrades, testing, and vendor coordination. • Manage imaging, deployment, replacement, repair, and tracking of IT hardware while maintaining accurate asset inventory and documentation. • Contribute to office expansions, branch integrations, infrastructure enhancements, and technology standardization efforts, including recommendations for improved tools and solutions.
2026-11-06T18:33:43Z

Staff Accountant

Newark, DE
onsite
Permanent / Full Time
- USD / Yearly
Robert Half has partnered with a growing services firm on their search for a Staff Accountant with stable accounting skills. The responsibilities for this Staff Accountant role consist of handling general accounting operations such as assisting with accounts payable/receivable activities, reviewing general ledger accounts, preparing financial reports, assisting with financial research, processing vendor payments, maintaining internal controls, performing cost analysis, providing customer service as needed and collaborating with financial and executive leadership. The ideal candidate for this role should have possessed great day-to-day accounting abilities in compliance with legal industry standards and firm policies. We are looking for someone with strong problem-solving skills and can maintain accurate financial records and contribute to the overall financial health of the firm. Everyday Responsibilities· Prepare journal entries and maintain the general ledger · Assist with month-end close, including reconciliations and financial reporting (4-day close cycle) · Support inventory and cost accounting processes within a manufacturing setting · Reconcile accounts and investigate discrepancies · Assist with financial statement preparation and variance analysis · Work cross-functionally to ensure accurate financial data and reporting · Support audits and ensure compliance with internal controls
2026-10-14T15:14:03Z

Project Manager - Operations

Nottingham, MD
onsite
Temporary / Contract
43.54 - 50.41 USD / Hourly
We are looking for an experienced Project Manager - Operations to support a patient-focused healthcare technology organization in Nottingham, Maryland. This Contract position will lead operational coordination efforts that improve service delivery, strengthen the patient experience, and align cross-functional teams around efficient execution. The ideal candidate brings a strong background in healthcare operations, patient support workflows, and performance-driven process improvement within a fast-paced environment. Responsibilities: • Direct day-to-day operational activities for a patient support and coordination function, ensuring timely, consistent service across the care journey. • Guide and develop team performance by setting expectations, monitoring outcomes, and promoting a high standard of service for patients and partners. • Design and refine workflows that improve intake, referral handling, onboarding, and follow-through for patients receiving therapy-related support. • Partner with clinical, reimbursement, sales, technical support, and operations teams to resolve issues and maintain smooth communication across departments. • Track service metrics and operational indicators to identify trends, remove bottlenecks, and improve overall efficiency and patient satisfaction. • Oversee escalation management by addressing complex service concerns and driving timely resolution for patients, caregivers, and providers. • Support insurance verification, reimbursement coordination, and related operational activities that affect patient access to services and equipment. • Lead continuous improvement initiatives, including operational changes or transition-related efforts when needed, to strengthen service quality and scalability.
2026-10-27T14:38:45Z

Tax Manager

Baltimore, MD
onsite
Permanent / Full Time
100000.00 - 180000.00 USD / Yearly
A nationally recognized public accounting and advisory firm is seeking a Tax Manager to join its growing tax practice. This is a unique opportunity for an experienced tax professional looking to continue advancing their career within a collaborative, people-focused environment that values technical ability, client service, and leadership.Unlike many firms, this organization recognizes that talented tax professionals develop at different paces. The firm is committed to helping employees grow professionally while providing the support, resources, and flexibility needed to build a long-term career. If you are interested in learning more about this or any Robert Half opportunity email Jim Meade at Robert Half and connect with me on LinkedIn.Why This Opportunity Stands Out<ul><li>Hybrid work schedule with 2 days in per week</li><li>Small team with a national platform with strong resources and technical support</li><li>Excellent compensation, bonus potential, and benefits</li><li>Collaborative culture with a focus on employee development</li><li>Opportunity to work with sophisticated clients across a variety of industries</li><li>Strong career advancement opportunities</li><li>Firm leadership focused on long-term employee success and retention</li></ul>Key Responsibilities<ul><li>Manage tax engagements for closely held businesses, corporations, partnerships, and high-net-worth individuals</li><li>Review federal, state, and local tax returns and related workpapers</li><li>Provide tax planning and consulting services to clients</li><li>Serve as a trusted advisor and primary point of contact for client relationships</li><li>Research and analyze complex tax issues and provide recommendations</li><li>Supervise, mentor, and develop tax staff and seniors</li><li>Manage engagement budgets, deadlines, and client deliverables</li><li>Identify client service opportunities and contribute to practice growth initiatives</li></ul>
2026-10-15T19:43:45Z

Senior Accounts Receivable Coordinator

Newark, DE
onsite
Permanent / Full Time
75000.00 - 90000.00 USD / Yearly
Senior Accounts Receivable Coordinator $75,000–$95,000 | Full-Time | Hybrid (if applicable) A growing and well-established organization with over $240MM in revenue is seeking a Senior Accounts Receivable Coordinator to join its finance team. This role is ideal for a detail-oriented AR professional who brings strong ownership of the receivables process, enjoys collaborating cross-functionally, and is comfortable handling complex customer accounts. This position plays a critical role in maintaining healthy cash flow, improving collections, and supporting accurate financial reporting. Position Overview The Senior Accounts Receivable Coordinator will oversee the full AR lifecycle, including invoicing, collections, cash application, dispute resolution, and reporting. This role works closely with accounting leadership, sales, and customer service teams to ensure timely payment and strong customer relationships. Key Responsibilities <ul><li>Manage and oversee the full accounts receivable cycle</li><li>Prepare and issue accurate customer invoices in a timely manner</li><li>Lead collection efforts, including outreach to customers and resolution of outstanding balances</li><li>Apply cash receipts and reconcile customer accounts</li><li>Investigate and resolve billing discrepancies and customer disputes</li><li>Monitor AR aging reports and proactively address delinquent accounts</li><li>Assist with month-end close activities related to AR</li><li>Ensure compliance with internal controls, policies, and procedures</li><li>Support process improvements to enhance efficiency and accuracy</li><li>Provide AR reporting and insights to accounting leadership</li></ul>
2026-11-06T21:04:15Z

Client Relationship Coordinator

Wilmington, DE
onsite
Permanent / Full Time
- USD / Yearly
We have partnered with a client within the Financial Services industry on their search for a Client Relationship Coordinator with proven exposure to financial planning, investment services, and/or insurance products. This role consists of providing excellent customer engagement by drafting client correspondence and documentation, preparing meetings, entering data into the company’s CRM system, collecting client payments, and coordinating with outside vendors as needed. The ideal Client Service Coordinator will also develop business plans to assist in goal setting, present product knowledge to prospective clients, negotiate agreements, and resolve all client inquiries. How you will make an impact<ul><li>Coordinate client interactions, manage appointments, and help ensure a seamless and professional client experience.</li><li>Provide administrative and operational support to professionals responsible for maintaining ongoing client relationships.</li><li>Maintain accurate client records, update CRM databases, and track follow-up activities to ensure timely communication.</li><li>Assist with scheduling, correspondence, documentation, and other tasks that support client engagement and retention.</li><li>Identify opportunities to streamline workflows and improve service delivery through technology and automation.</li><li>Embrace new software platforms and AI tools to enhance productivity, organization, and client service.</li><li>Handle sensitive client information with discretion while maintaining a high standard of professionalism and accuracy.</li><li>Collaborate with internal teams to address client needs, resolve service-related issues, and support overall business objectives.</li></ul>
2026-10-15T18:23:44Z

Tax Manager - Public

Middletown, DE
onsite
Permanent / Full Time
140000.00 - 170000.00 USD / Yearly
Base salary: $150,000 - $170,000/Year + Bonus Well established small firm with 3 offices, with uncapped career potential. When you talk about work life balance in public accounting, at this company it rings true! As per the Managing Director “ we are unique in the way we operate. 2 interviews and done As a Tax Manager you will be responsible for review of associates and Seniors. • Serve as a Career Advisor, mentor or coach to one or more employees, which will include providing honest and timely performance feedback • Train and develop staff members • Provide detailed review and analysis of complex tax returns • Work on multiple complex issues while communicating in a non-technical manner to facilitate communication between the client and the service team while managing the risk for both the client and the firm • Serve as the Tax client service coordinator for appropriate clients • Advise clients on a full spectrum of corporate tax services, including planning, research, compliance, and general mergers and acquisitions activities • Reviewing research findings and ensure conclusions are consistent with firm policies and professional standards • Assist with new business development, extended service and tax issue recognition for existing clients • Manage corporate client needs with respect to tax services and federal and state tax compliance • Remain up-to-date on current tax practices and changes in tax law • Other duties as assigned • Some travel may be required Basic Qualifications: • BA/BS Degree – preferably in Accounting or similar field of study • CPA, JD, LLM, or EA • Minimum of 5 years of experience in Public Accounting • Ability to work closely with clients to answer questions or to collect necessary information for tax service requirements • Experience with the following: S-Corps, C-Corps, Partnerships • Effective verbal and written communication skills Preferred Qualifications: • Working knowledge of tax code and technical aspects of tax preparation and compliance • Strong technical skills in accounting and tax preparation, industry specialization a plus • Ability to handle multiple tasks simultaneously • Experience preparing or reviewing accounting for income taxes in accordance with ASC 740’s • Experience in dealing with international tax matters a plus
2026-11-06T20:48:47Z

140 results for Customer Service in Edgewood, MD