<p>We are looking for a <strong>Claims Administrator</strong> to support unclaimed property inquiries for a long-term contract opportunity based in Wilmington, Delaware. In this fully remote role, you will assist individuals by answering questions, providing claim updates, and guiding them through required documents and online claim submission steps. This position is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and can manage detailed case information with accuracy and professionalism.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Respond to incoming customer calls regarding unclaimed property matters and deliver helpful, courteous support throughout each interaction.</p><p>• Provide timely updates on claim progress and explain documentation needs so customers understand the next steps in the process.</p><p>• Guide claimants through online claim submission tools and assist with resolving basic navigation or process questions.</p><p>• Research, open, and update claim records within internal systems while maintaining complete and accurate information.</p><p>• Enter and validate data according to established procedures to ensure records are consistent and reliable.</p><p>• Examine submitted materials to support ownership review and help determine appropriate claim handling outcomes.</p><p>• Record thorough notes from customer conversations and maintain detailed documentation for each case.</p><p>• Recognize inconsistencies, recurring issues, or unusual patterns and communicate findings to leadership when needed.</p><p>• Escalate sensitive or complex situations to the appropriate team members and assist with additional administrative assignments as requested.</p>
<p>Prominent, Wilmington Delaware client seeks a Legal Administrator with proven real estate law expertise, who can provide comprehensive administrative and operational support to attorneys and legal staff. This role ensures the smooth functioning of legal department activities such as financial management, human resources, account reconciliations, facility management, oversight of office workflow, overseeing technology systems, communication coordination, budgeting & forecasting, records maintenance, marketing and business development, case management, and processing of accounts receivables. The ideal candidate should have operational/strategic planning expertise, payroll & benefits experience and know of federal state, and local employment laws.</p><p> </p><p>What you get to do everyday</p><p>· Oversee and support the day-to-day administrative and operational functions of the firm.</p><p>· Partner with firm leadership to support business planning, operational efficiency, and strategic initiatives.</p><p>· Assist with financial management, including budgeting, expense monitoring, financial reporting, and other accounting-related activities.</p><p>· Analyze financial information and provide insights to support business decisions.</p><p>· Support human resources functions, including employee relations, onboarding, benefits administration, policy implementation, and other personnel matters.</p><p>· Help develop and improve administrative processes, procedures, and internal controls.</p><p>· Coordinate with internal teams and external vendors to ensure efficient firm operations.</p><p>· Support compliance with applicable firm policies, procedures, and professional standards.</p><p>· Manage multiple projects and priorities while maintaining a high level of professionalism and confidentiality.</p><p>· Perform additional administrative, financial, and operational duties as needed.</p>